BANK OF AMERICA

Investor Relations

Business Standards Report

At Bank of America, our purpose is to help make the financial lives of our customers better by connecting those we serve to the resources and expertise they need to achieve their goals. That purpose has guided us over the past several years to change and make our company simpler, more straightforward, stronger and better. Today, all of this hard work comes together as an engine for responsible growth - recognizing that we only succeed when our customers, clients, employees and our communities thrive.

This report focuses on our business standards, culture and the work we do to deliver on our strategy of responsible growth.

2015 Business Standards Report