Exhibit 99.3

Supplemental Information

Fourth Quarter 2011

This information is preliminary and based on company data available at the time of the earnings presentation. It speaks only as of the particular date or dates included in the accompanying pages. Bank of America does not undertake an obligation to, and disclaims any duty to, update any of the information provided. Any forward-looking statements in this information are subject to the forward-looking language contained in Bank of America’s reports filed with the SEC pursuant to the Securities Exchange Act of 1934, which are available at the SEC’s website (www.sec.gov) or at Bank of America’s website (www.bankofamerica.com). Bank of America’s future financial performance is subject to risks and uncertainties as described in its SEC filings.




Bank of America Corporation and Subsidiaries
Table of Contents	Page


Consolidated Financial Highlights	2
Supplemental Financial Data	3
Consolidated Statement of Income	4
Consolidated Balance Sheet	5
Capital Management	7
Core Net Interest Income	8
Quarterly Average Balances and Interest Rates	9
Year-to-Date Average Balances and Interest Rates	11
Debt Securities and Available-for-Sale Marketable Equity Securities	13
Quarterly Results by Business Segment	14
Year-to-Date Results by Business Segment	15
Deposits
Total Segment Results	16
Key Indicators	17
Card Services
Total Segment Results	18
Key Indicators	19
Consumer Real Estate Services
Total Segment Results	20
Quarterly and Year-to-Date Results	21
Key Indicators	23
Global Commercial Banking
Total Segment Results	24
Key Indicators	25
Global Banking & Markets
Total Segment Results	26
Key Indicators	27
Credit Default Swaps with Monoline Financial Guarantors	28
Investment Banking Product Rankings	29
Global Wealth & Investment Management
Total Segment Results	30
Key Indicators	31
All Other
Total Segment Results	32
Equity Investments	33
Outstanding Loans and Leases	34
Quarterly Average Loans and Leases by Business Segment	35
Commercial Credit Exposure by Industry	36
Net Credit Default Protection by Maturity Profile and Credit Exposure Debt Rating	37
Selected Emerging Markets	38
Selected European Countries	39
Nonperforming Loans, Leases and Foreclosed Properties	40
Nonperforming Loans, Leases and Foreclosed Properties Activity	41
Quarterly Net Charge-offs and Net Charge-off Ratios	42
Year-to-Date Net Charge-offs and Net Charge-off Ratios	43
Allocation of the Allowance for Credit Losses by Product Type	44

Exhibit A: Non-GAAP Reconciliations	45



Bank of America Corporation and Subsidiaries
Consolidated Financial Highlights
(Dollars in millions, except per share information; shares in thousands)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Income statement
Net interest income	$	44,616		$	51,523		$	10,701		$	10,490		$	11,246		$	12,179		$	12,439
Noninterest income	48,838			58,697			14,187			17,963			1,990			14,698			9,959
Total revenue, net of interest expense	93,454			110,220			24,888			28,453			13,236			26,877			22,398
Provision for credit losses	13,410			28,435			2,934			3,407			3,255			3,814			5,129
Goodwill impairment	3,184			12,400			581			—			2,603			—			2,000
Merger and restructuring charges	638			1,820			101			176			159			202			370
All other noninterest expense ⁽¹⁾	76,452			68,888			18,840			17,437			20,094			20,081			18,494
Income tax expense (benefit)	(1,676		)	915			441			1,201			(4,049		)	731			(2,351		)
Net income (loss)	1,446			(2,238		)	1,991			6,232			(8,826		)	2,049			(1,244		)
Preferred stock dividends	1,361			1,357			407			343			301			310			321
Net income (loss) applicable to common shareholders	85			(3,595		)	1,584			5,889			(9,127		)	1,739			(1,565		)
Diluted earnings (loss) per common share ⁽²⁾	0.01			(0.37		)	0.15			0.56			(0.90		)	0.17			(0.16		)
Average diluted common shares issued and outstanding ⁽²⁾	10,254,824			9,790,472			11,124,523			10,464,395			10,094,928			10,181,351			10,036,575
Dividends paid per common share	$	0.04		$	0.04		$	0.01		$	0.01		$	0.01		$	0.01		$	0.01

Performance ratios
Return on average assets	0.06		%	n/m			0.36		%	1.07		%	n/m			0.36		%	n/m
Return on average common shareholders' equity	0.04			n/m			3.00			11.40			n/m			3.29			n/m
Return on average tangible common shareholders' equity ⁽³⁾	0.06			n/m			4.72			18.30			n/m			5.28			n/m
Return on average tangible shareholders' equity ⁽³⁾	0.96			n/m			5.20			17.03			n/m			5.54			n/m

At period end
Book value per share of common stock	$	20.09		$	20.99		$	20.09		$	20.80		$	20.29		$	21.15		$	20.99
Tangible book value per share of common stock ⁽³⁾	12.95			12.98			12.95			13.22			12.65			13.21			12.98
Market price per share of common stock:
Closing price	$	5.56		$	13.34		$	5.56		$	6.12		$	10.96		$	13.33		$	13.34
High closing price for the period	15.25			19.48			7.35			11.09			13.72			15.25			13.56
Low closing price for the period	4.99			10.95			4.99			6.06			10.50			13.33			10.95
Market capitalization	58,580			134,536			58,580			62,023			111,060			135,057			134,536

Number of banking centers - U.S.	5,702			5,856			5,702			5,715			5,742			5,805			5,856
Number of branded ATMs - U.S.	17,756			17,926			17,756			17,752			17,817			17,886			17,926
Full-time equivalent employees	284,635			288,471			284,635			290,509			287,839			288,062			288,471


⁽¹⁾	Excludes merger and restructuring charges and goodwill impairment charges.


⁽²⁾	Due to a net loss applicable to common shareholders for the second quarter of 2011, the fourth quarter of 2010 and for the year ended December 31, 2010, no dilutive potential common shares were included in the calculations of diluted earnings per share and average diluted common shares because they were antidilutive.


⁽³⁾	Tangible equity ratios and tangible book value per share of common stock are non-GAAP financial measures. We believe the use of these non-GAAP financial measures provides additional clarity in assessing the results of the Corporation. (See Exhibit A: Non-GAAP Reconciliations - Reconciliations to GAAP Financial Measures on pages 45-47.)

n/m = not meaningful

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 2



Bank of America Corporation and Subsidiaries
Supplemental Financial Data
(Dollars in millions, except per share information)

Fully taxable-equivalent basis data ⁽¹⁾

	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010
Net interest income	$	45,588		$	52,693		$	10,959		$	10,739		$	11,493		$	12,397		$	12,709
Total revenue, net of interest expense	94,426			111,390			25,146			28,702			13,483			27,095			22,668
Net interest yield ⁽²⁾	2.48		%	2.78		%	2.45		%	2.32		%	2.50		%	2.67		%	2.69		%
Efficiency ratio	85.01			74.61			77.64			61.37			n/m			74.86			92.04


Performance ratios, excluding goodwill impairment charges ^{(3, 4)}

	Year Ended December 31						Fourth Quarter 2011						Second Quarter 2011						Fourth Quarter 2010
	2011			2010
Per common share information
Earnings (loss)	$	0.32		$	0.87		$	0.21					$	(0.65	)				$	0.04
Diluted earnings (loss)	0.32			0.86			0.20						(0.65		)				0.04
Efficiency ratio ⁽¹⁾	81.64		%	63.48		%	75.33		%				n/m						83.22		%
Return on average assets	0.20			0.42			0.46						n/m						0.13
Return on average common shareholders’ equity	1.54			4.14			4.10						n/m						0.79
Return on average tangible common shareholders’ equity	2.46			7.03			6.46						n/m						1.27
Return on average tangible shareholders’ equity	3.08			7.11			6.72						n/m						1.96


⁽¹⁾	Fully taxable-equivalent basis is a non-GAAP financial measure. Fully taxable-equivalent basis is a performance measure used by management in operating the business that management believes provides investors with a more accurate picture of the interest margin for comparative purposes. (See Exhibit A: Non-GAAP Reconciliations - Reconciliations to GAAP Financial Measures on pages 45-47.)

⁽²⁾

Calculation includes fees earned on overnight deposits placed with the Federal Reserve of $186 million and $368 million for the years ended December 31, 2011 and 2010; $36 million, $38 million, $49 million and $63 million for the fourth, third, second and first quarters of 2011, and $63 million for the fourth quarter of 2010, respectively. For more information, see Quarterly and Year-to-Date Average Balances and Interest Rates - Fully Taxable-equivalent Basis on pages 9-10 and 11-12.


⁽³⁾	Performance ratios, excluding goodwill impairment charges, are non-GAAP financial measures. We believe the use of these non-GAAP financial measures provides additional clarity in assessing the results of the Corporation. (See Exhibit A: Non-GAAP Reconciliations - Reconciliations to GAAP Financial Measures on pages 45-47.)


⁽⁴⁾	There were no goodwill impairment charges for the third and first quarters of 2011.

n/m = not meaningful

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 3



Bank of America Corporation and Subsidiaries
Consolidated Statement of Income
(Dollars in millions, except per share information; shares in thousands)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Interest income
Loans and leases	$	44,966		$	50,996		$	10,512		$	11,205		$	11,320		$	11,929		$	12,149
Debt securities	9,521			11,667			2,235			1,729			2,675			2,882			3,029
Federal funds sold and securities borrowed or purchased under agreements to resell	2,147			1,832			449			584			597			517			486
Trading account assets	5,961			6,841			1,297			1,500			1,538			1,626			1,661
Other interest income	3,641			4,161			920			835			918			968			965
Total interest income	66,236			75,497			15,413			15,853			17,048			17,922			18,290
Interest expense
Deposits	3,002			3,997			616			704			843			839			894
Short-term borrowings	4,599			3,699			921			1,153			1,341			1,184			1,142
Trading account liabilities	2,212			2,571			411			547			627			627			561
Long-term debt	11,807			13,707			2,764			2,959			2,991			3,093			3,254
Total interest expense	21,620			23,974			4,712			5,363			5,802			5,743			5,851
Net interest income	44,616			51,523			10,701			10,490			11,246			12,179			12,439

Noninterest income
Card income	7,184			8,108			1,478			1,911			1,967			1,828			2,127
Service charges	8,094			9,390			1,982			2,068			2,012			2,032			2,036
Investment and brokerage services	11,826			11,622			2,694			3,022			3,009			3,101			2,879
Investment banking income	5,217			5,520			1,013			942			1,684			1,578			1,590
Equity investment income	7,360			5,260			3,227			1,446			1,212			1,475			1,512
Trading account profits	6,697			10,054			280			1,604			2,091			2,722			995
Mortgage banking income (loss)	(8,830		)	2,734			2,119			1,617			(13,196		)	630			(1,419		)
Insurance income	1,346			2,066			143			190			400			613			598
Gains on sales of debt securities	3,374			2,526			1,192			737			899			546			872
Other income (loss)	6,869			2,384			140			4,511			1,957			261			(1,114		)
Other-than-temporary impairment losses on available-for-sale debt securities:
Total other-than-temporary impairment losses	(360		)	(2,174		)	(127		)	(114		)	(63		)	(111		)	(612		)
Less: Portion of other-than-temporary impairment losses recognized in other comprehensive income	61			1,207			46			29			18			23			495
Net impairment losses recognized in earnings on available-for-sale debt securities	(299		)	(967		)	(81		)	(85		)	(45		)	(88		)	(117		)
Total noninterest income	48,838			58,697			14,187			17,963			1,990			14,698			9,959
Total revenue, net of interest expense	93,454			110,220			24,888			28,453			13,236			26,877			22,398

Provision for credit losses	13,410			28,435			2,934			3,407			3,255			3,814			5,129

Noninterest expense
Personnel	36,965			35,149			8,761			8,865			9,171			10,168			8,800
Occupancy	4,748			4,716			1,131			1,183			1,245			1,189			1,212
Equipment	2,340			2,452			525			616			593			606			607
Marketing	2,203			1,963			523			556			560			564			484
Professional fees	3,381			2,695			1,032			937			766			646			883
Amortization of intangibles	1,509			1,731			365			377			382			385			420
Data processing	2,652			2,544			688			626			643			695			662
Telecommunications	1,553			1,416			386			405			391			371			366
Other general operating	21,101			16,222			5,429			3,872			6,343			5,457			5,060
Goodwill impairment	3,184			12,400			581			—			2,603			—			2,000
Merger and restructuring charges	638			1,820			101			176			159			202			370
Total noninterest expense	80,274			83,108			19,522			17,613			22,856			20,283			20,864
Income (loss) before income taxes	(230		)	(1,323		)	2,432			7,433			(12,875		)	2,780			(3,595		)
Income tax expense (benefit)	(1,676		)	915			441			1,201			(4,049		)	731			(2,351		)
Net income (loss)	$	1,446		$	(2,238	)	$	1,991		$	6,232		$	(8,826	)	$	2,049		$	(1,244	)
Preferred stock dividends	1,361			1,357			407			343			301			310			321
Net income (loss) applicable to common shareholders	$	85		$	(3,595	)	$	1,584		$	5,889		$	(9,127	)	$	1,739		$	(1,565	)

Per common share information
Earnings (loss)	$	0.01		$	(0.37	)	$	0.15		$	0.58		$	(0.90	)	$	0.17		$	(0.16	)
Diluted earnings (loss) ⁽¹⁾	0.01			(0.37		)	0.15			0.56			(0.90		)	0.17			(0.16		)
Dividends paid	0.04			0.04			0.01			0.01			0.01			0.01			0.01
Average common shares issued and outstanding	10,142,625			9,790,472			10,281,397			10,116,284			10,094,928			10,075,875			10,036,575
Average diluted common shares issued and outstanding ⁽¹⁾	10,254,824			9,790,472			11,124,523			10,464,395			10,094,928			10,181,351			10,036,575


⁽¹⁾	Due to a net loss applicable to common shareholders for the second quarter of 2011, the fourth quarter of 2010, and for the year ended December 31, 2010, the impact of antidilutive equity instruments was excluded from diluted earnings per share and average diluted common shares.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 4



Bank of America Corporation and Subsidiaries
Consolidated Balance Sheet
(Dollars in millions)
	December 31 2011			September 30 2011			December 31 2010
Assets
Cash and cash equivalents	$	120,102		$	82,865		$	108,427
Time deposits placed and other short-term investments	26,004			18,330			26,433
Federal funds sold and securities borrowed or purchased under agreements to resell	211,183			249,998			209,616
Trading account assets	169,319			176,398			194,671
Derivative assets	73,023			79,044			73,000
Debt securities:
Available-for-sale	276,151			324,267			337,627
Held-to-maturity, at cost	35,265			26,458			427
Total debt securities	311,416			350,725			338,054
Loans and leases	926,200			932,531			940,440
Allowance for loan and lease losses	(33,783		)	(35,082		)	(41,885		)
Loans and leases, net of allowance	892,417			897,449			898,555
Premises and equipment, net	13,637			13,552			14,306
Mortgage servicing rights (includes $7,378, $7,880 and $14,900 measured at fair value)	7,510			8,037			15,177
Goodwill	69,967			70,832			73,861
Intangible assets	8,021			8,764			9,923
Loans held-for-sale	13,762			23,085			35,058
Customer and other receivables	66,999			89,302			85,704
Other assets	145,686			151,247			182,124
Total assets	$	2,129,046		$	2,219,628		$	2,264,909

Assets of consolidated VIEs included in total assets above (substantially all pledged as collateral)
Trading account assets	$	8,595		$	8,911		$	19,627
Derivative assets	1,634			1,611			2,027
Available-for-sale debt securities	—			256			2,601
Loans and leases	140,194			146,023			145,469
Allowance for loan and lease losses	(5,066		)	(5,661		)	(8,935		)
Loans and leases, net of allowance	135,128			140,362			136,534
Loans held-for-sale	1,635			3,904			1,953
All other assets	4,769			5,414			7,086
Total assets of consolidated VIEs	$	151,761		$	160,458		$	169,828

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 5



Bank of America Corporation and Subsidiaries
Consolidated Balance Sheet (continued)
(Dollars in millions)
	December 31 2011			September 30 2011			December 31 2010
Liabilities
Deposits in U.S. offices:
Noninterest-bearing	$	332,228		$	321,253		$	285,200
Interest-bearing	624,814			629,176			645,713
Deposits in non-U.S. offices:
Noninterest-bearing	6,839			6,581			6,101
Interest-bearing	69,160			84,343			73,416
Total deposits	1,033,041			1,041,353			1,010,430
Federal funds purchased and securities loaned or sold under agreements to repurchase	214,864			248,116			245,359
Trading account liabilities	60,508			68,026			71,985
Derivative liabilities	59,520			59,304			55,914
Commercial paper and other short-term borrowings	35,698			33,869			59,962
Accrued expenses and other liabilities (includes $714, $790 and $1,188 of reserve for unfunded lending commitments)	123,049			139,743			144,580
Long-term debt	372,265			398,965			448,431
Total liabilities	1,898,945			1,989,376			2,036,661
Shareholders’ equity
Preferred stock, $0.01 par value; authorized -100,000,000 shares; issued and outstanding - 3,689,084, 3,993,660 and 3,943,660 shares	18,397			19,480			16,562
Common stock and additional paid-in capital, $0.01 par value; authorized - 12,800,000,000, 12,800,000,000 and 12,800,000,000 shares; issued and outstanding - 10,535,937,957, 10,134,431,514 and 10,085,154,806 shares	156,621			153,801			150,905
Retained earnings	60,520			59,043			60,849
Accumulated other comprehensive (loss)	(5,437		)	(2,071		)	(66		)
Other	—			(1		)	(2		)
Total shareholders’ equity	230,101			230,252			228,248
Total liabilities and shareholders’ equity	$	2,129,046		$	2,219,628		$	2,264,909

Liabilities of consolidated VIEs included in total liabilities above
Commercial paper and other short-term borrowings	$	5,777		$	6,208		$	6,742
Long-term debt	49,054			56,361			71,013
All other liabilities	1,112			1,115			9,141
Total liabilities of consolidated VIEs	$	55,943		$	63,684		$	86,896

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 6



Bank of America Corporation and Subsidiaries
Capital Management
(Dollars in millions)
	Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Risk-based capital ⁽¹⁾:
Tier 1 common	$	126,690		$	117,658		$	114,684		$	123,882		$	125,139
Tier 1 capital	159,232			156,074			153,134			162,295			163,626
Total capital	215,101			215,596			217,986			229,094			229,594
Risk-weighted assets	1,284,467			1,359,564			1,392,747			1,433,377			1,455,951
Tier 1 common equity ratio ⁽²⁾	9.86		%	8.65		%	8.23		%	8.64		%	8.60		%
Tier 1 capital ratio	12.40			11.48			11.00			11.32			11.24
Total capital ratio	16.75			15.86			15.65			15.98			15.77
Tier 1 leverage ratio	7.53			7.11			6.86			7.25			7.21
Tangible equity ratio ⁽³⁾	7.54			7.16			6.63			6.85			6.75
Tangible common equity ratio ⁽³⁾	6.64			6.25			5.87			6.10			5.99


⁽¹⁾	Reflects preliminary data for current period risk-based capital.


⁽²⁾	Tier 1 common equity ratio equals Tier 1 capital excluding preferred stock, trust preferred securities, hybrid securities and minority interest divided by risk-weighted assets.

⁽³⁾

Tangible equity ratio equals period-end tangible shareholders’ equity divided by period-end tangible assets. Tangible common equity equals period-end tangible common shareholders’ equity divided by period-end tangible assets. Tangible shareholders’ equity and tangible assets are non-GAAP financial measures. We believe the use of these non-GAAP financial measures provides additional clarity in assessing the results of the Corporation. (See Exhibit A: Non-GAAP Reconciliations - Reconciliation to GAAP Financial Measures on pages 45-47.)

*Preliminary data on risk-based capital



Outstanding Common Stock
No common shares were repurchased in the fourth quarter of 2011.
There is no existing Board authorized share repurchase program.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 7



Bank of America Corporation and Subsidiaries
Core Net Interest Income
(Dollars in millions)

	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Net interest income ⁽¹⁾
As reported ⁽²⁾	$	45,588		$	52,693		$	10,959		$	10,739		$	11,493		$	12,397		$	12,709
Impact of market-based net interest income ⁽³⁾	(3,813		)	(4,430		)	(898		)	(950		)	(914		)	(1,051		)	(1,150		)
Core net interest income	$	41,775		$	48,263		$	10,061		$	9,789		$	10,579		$	11,346		$	11,559

Average earning assets ⁽⁴⁾
As reported	$	1,834,659		$	1,897,573		$	1,783,986		$	1,841,135		$	1,844,525		$	1,869,863		$	1,883,539
Impact of market-based earning assets ⁽³⁾	(448,776		)	(512,804		)	(416,860		)	(447,560		)	(461,775		)	(469,503		)	(481,629		)
Core average earning assets	$	1,385,883		$	1,384,769		$	1,367,126		$	1,393,575		$	1,382,750		$	1,400,360		$	1,401,910

Net interest yield contribution ^{(1, 4)}
As reported ⁽²⁾	2.48		%	2.78		%	2.45		%	2.32		%	2.50		%	2.67		%	2.69		%
Impact of market-based activities ⁽³⁾	0.53			0.71			0.49			0.47			0.56			0.59			0.60
Core net interest yield on earning assets	3.01		%	3.49		%	2.94		%	2.79		%	3.06		%	3.26		%	3.29		%


⁽¹⁾	Fully taxable-equivalent basis


⁽²⁾	Net interest income and net interest yield include fees earned on overnight deposits placed with the Federal Reserve of $186 million and $368 million for the years ended December 31, 2011 and 2010; $36 million, $38 million, $49 million and $63 million for the fourth, third, second and first quarters of 2011, and $63 million for the fourth quarter of 2010, respectively.


⁽³⁾	Represents the impact of market-based amounts included in Global Banking & Markets.


⁽⁴⁾	Calculated on an annualized basis.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 8



Bank of America Corporation and Subsidiaries
Quarterly Average Balances and Interest Rates - Fully Taxable-equivalent Basis
(Dollars in millions)
	Fourth Quarter 2011						Third Quarter 2011						Fourth Quarter 2010
	Average Balance		Interest Income/ Expense		Yield/ Rate		Average Balance		Interest Income/ Expense		Yield/ Rate		Average Balance		Interest Income/ Expense		Yield/ Rate
Earning assets
Time deposits placed and other short-term investments ⁽¹⁾	$	27,688	$	85	1.19	%	$	26,743	$	87	1.31	%	$	28,141	$	75	1.07	%
Federal funds sold and securities borrowed or purchased under agreements to resell	237,453		449		0.75		256,143		584		0.90		243,589		486		0.79
Trading account assets	161,848		1,354		3.33		180,438		1,543		3.40		216,003		1,710		3.15
Debt securities ⁽²⁾	332,990		2,245		2.69		344,327		1,744		2.02		341,867		3,065		3.58
Loans and leases ⁽³⁾:
Residential mortgage ⁽⁴⁾	266,144		2,596		3.90		268,494		2,856		4.25		254,051		2,857		4.50
Home equity	126,251		1,207		3.80		129,125		1,238		3.81		139,772		1,410		4.01
Discontinued real estate	14,073		128		3.65		15,923		134		3.36		13,297		118		3.57
U.S. credit card	102,241		2,603		10.10		103,671		2,650		10.14		112,673		3,040		10.70
Non-U.S. credit card	15,981		420		10.41		25,434		697		10.88		27,457		815		11.77
Direct/Indirect consumer ⁽⁵⁾	90,861		863		3.77		90,280		915		4.02		91,549		1,088		4.72
Other consumer ⁽⁶⁾	2,751		41		6.14		2,795		43		6.07		2,796		45		6.32
Total consumer	618,302		7,858		5.06		635,722		8,533		5.34		641,595		9,373		5.81
U.S. commercial	196,778		1,798		3.63		191,439		1,809		3.75		193,608		1,894		3.88
Commercial real estate ⁽⁷⁾	40,673		343		3.34		42,931		360		3.33		51,617		432		3.32
Commercial lease financing	21,278		204		3.84		21,342		240		4.51		21,363		250		4.69
Non-U.S. commercial	55,867		395		2.80		50,598		349		2.73		32,431		289		3.53
Total commercial	314,596		2,740		3.46		306,310		2,758		3.58		299,019		2,865		3.81
Total loans and leases	932,898		10,598		4.52		942,032		11,291		4.77		940,614		12,238		5.18
Other earning assets	91,109		904		3.95		91,452		814		3.54		113,325		923		3.23
Total earning assets⁽⁸⁾	1,783,986		15,635		3.49		1,841,135		16,063		3.47		1,883,539		18,497		3.90
Cash and cash equivalents ⁽¹⁾	94,287		36				102,573		38				136,967		63
Other assets, less allowance for loan and lease losses	329,294						357,746						349,752
Total assets	$	2,207,567					$	2,301,454					$	2,370,258


⁽¹⁾	For this presentation, fees earned on overnight deposits placed with the Federal Reserve are included in the cash and cash equivalents line, consistent with the Corporation’s Consolidated Balance Sheet presentation of these deposits. Net interest income and net interest yield are calculated excluding these fees.


⁽²⁾	Yields on available-for-sale debt securities are calculated based on fair value rather than the cost basis. The use of fair value does not have a material impact on net interest yield.


⁽³⁾	Nonperforming loans are included in the respective average loan balances. Income on these nonperforming loans is recognized on a cash basis. Purchased credit-impaired loans were recorded at fair value upon acquisition and accrete interest income over the remaining life of the loan.


⁽⁴⁾	Includes non-U.S. residential mortgages of $88 million and $91 million in the fourth and third quarters of 2011, and $96 million in the fourth quarter of 2010.


⁽⁵⁾	Includes non-U.S. consumer loans of $8.4 billion and $8.6 billion in the fourth and third quarters of 2011, and $7.9 billion in the fourth quarter of 2010.

⁽⁶⁾

Includes consumer finance loans of $1.7 billion and $1.8 billion in the fourth and third quarters of 2011, and $2.0 billion in the fourth quarter of 2010; other non-U.S. consumer loans of $959 million and $932 million in the fourth and third quarters of 2011, and $791 million in the fourth quarter of 2010; and consumer overdrafts of $107 million in both the fourth and third quarters of 2011, and $34 million in the fourth quarter of 2010.


⁽⁷⁾	Includes U.S. commercial real estate loans of $38.7 billion and $40.7 billion in the fourth and third quarters of 2011, and $49.0 billion in the fourth quarter of 2010, and non-U.S. commercial real estate loans of $1.9 billion and $2.2 billion in the fourth and third quarters of 2011, and $2.6 billion in the fourth quarter of 2010.


⁽⁸⁾	The impact of interest rate risk management derivatives on interest income is presented below. Interest income excludes the impact of interest rate risk management contracts, which increased (decreased) interest income on:



	Fourth Quarter 2011				Third Quarter 2011				Fourth Quarter 2010
Federal funds sold and securities borrowed or purchased under agreements to resell		$	52			$	43			$	66
Trading account assets		—				—				(66		)
Debt securities		(462		)		(1,049		)		(20		)
U.S. commercial		(17		)		(19		)		(8		)
Non-U.S. commercial		—				—				(1		)
Net hedge expenses on assets		$	(427	)		$	(1,025	)		$	(29	)

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 9



Bank of America Corporation and Subsidiaries
Quarterly Average Balances and Interest Rates - Fully Taxable-equivalent Basis (continued)
(Dollars in millions)
	Fourth Quarter 2011						Third Quarter 2011						Fourth Quarter 2010
	Average Balance		Interest Income/ Expense		Yield/ Rate		Average Balance		Interest Income/ Expense		Yield/ Rate		Average Balance		Interest Income/ Expense		Yield/ Rate
Interest-bearing liabilities
U.S. interest-bearing deposits:
Savings	$	39,609	$	16	0.16	%	$	41,256	$	21	0.19	%	$	37,145	$	35	0.36	%
NOW and money market deposit accounts	454,249		192		0.17		473,391		248		0.21		464,531		333		0.28
Consumer CDs and IRAs	103,488		220		0.84		108,359		244		0.89		124,855		338		1.07
Negotiable CDs, public funds and other time deposits	22,413		34		0.60		18,547		5		0.12		16,334		47		1.16
Total U.S. interest-bearing deposits	619,759		462		0.30		641,553		518		0.32		642,865		753		0.46
Non-U.S. interest-bearing deposits:
Banks located in non-U.S. countries	20,454		29		0.55		21,037		34		0.65		16,827		38		0.91
Governments and official institutions	1,466		1		0.36		2,043		2		0.32		1,560		2		0.42
Time, savings and other	57,814		124		0.85		64,271		150		0.93		58,746		101		0.69
Total non-U.S. interest-bearing deposits	79,734		154		0.77		87,351		186		0.85		77,133		141		0.73
Total interest-bearing deposits	699,493		616		0.35		728,904		704		0.38		719,998		894		0.49
Federal funds purchased, securities loaned or sold under agreements to repurchase and other short-term borrowings	284,766		921		1.28		303,234		1,152		1.51		369,738		1,142		1.23
Trading account liabilities	70,999		411		2.29		87,841		547		2.47		81,313		561		2.74
Long-term debt	389,557		2,764		2.80		420,273		2,959		2.82		465,875		3,254		2.78
Total interest-bearing liabilities ⁽¹⁾	1,444,815		4,712		1.29		1,540,252		5,362		1.39		1,636,924		5,851		1.42
Noninterest-bearing sources:
Noninterest-bearing deposits	333,038						322,416						287,740
Other liabilities	201,479						216,376						210,069
Shareholders’ equity	228,235						222,410						235,525
Total liabilities and shareholders’ equity	$	2,207,567					$	2,301,454					$	2,370,258
Net interest spread					2.20	%					2.08	%					2.48	%
Impact of noninterest-bearing sources					0.24						0.23						0.18
Net interest income/yield on earning assets ⁽²⁾			$	10,923	2.44	%			$	10,701	2.31	%			$	12,646	2.66	%


⁽¹⁾	The impact of interest rate risk management derivatives on interest expense is presented below. Interest expense includes the impact of interest rate risk management contracts, which increased (decreased) interest expense on:



	Fourth Quarter 2011				Third Quarter 2011				Fourth Quarter 2010
Consumer CDs and IRAs		$	36			$	44			$	48
Negotiable CDs, public funds and other time deposits		3				3				3
Banks located in non-U.S. countries		8				13				19
Federal funds purchased and securities loaned or sold under agreements to repurchase and other short-term borrowings		367				471				402
Long-term debt		(1,177		)		(1,162		)		(1,144		)
Net hedge income on liabilities		$	(763	)		$	(631	)		$	(672	)


⁽²⁾	For this presentation, fees earned on overnight deposits placed with the Federal Reserve are included in the cash and cash equivalents line, consistent with the Corporation's Consolidated Balance Sheet presentation of these deposits. Net interest income and net interest yield are calculated excluding these fees.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 10



Bank of America Corporation and Subsidiaries
Year-to-Date Average Balances and Interest Rates - Fully Taxable-equivalent Basis
(Dollars in millions)
	2011						2010
	Average Balance		Interest Income/ Expense		Yield/ Rate		Average Balance		Interest Income/ Expense		Yield/ Rate
Earning assets
Time deposits placed and other short-term investments ⁽¹⁾	$	28,242	$	366	1.29	%	$	27,419	$	292	1.06	%
Federal funds sold and securities borrowed or purchased under agreements to resell	245,069		2,147		0.88		256,943		1,832		0.71
Trading account assets	187,340		6,142		3.28		213,745		7,050		3.30
Debt securities ⁽²⁾	337,120		9,602		2.85		323,946		11,850		3.66
Loans and leases ⁽³⁾:
Residential mortgage ⁽⁴⁾	265,546		11,096		4.18		245,727		11,736		4.78
Home equity	130,781		5,041		3.85		145,860		5,990		4.11
Discontinued real estate	14,730		501		3.40		13,830		527		3.81
U.S. credit card	105,478		10,808		10.25		117,962		12,644		10.72
Non-U.S. credit card	24,049		2,656		11.04		28,011		3,450		12.32
Direct/Indirect consumer ⁽⁵⁾	90,163		3,716		4.12		96,649		4,753		4.92
Other consumer ⁽⁶⁾	2,760		176		6.39		2,927		186		6.34
Total consumer	633,507		33,994		5.37		650,966		39,286		6.04
U.S. commercial	192,524		7,360		3.82		195,895		7,909		4.04
Commercial real estate ⁽⁷⁾	44,406		1,522		3.43		59,947		2,000		3.34
Commercial lease financing	21,383		1,001		4.68		21,427		1,070		4.99
Non-U.S. commercial	46,276		1,382		2.99		30,096		1,091		3.62
Total commercial	304,589		11,265		3.70		307,365		12,070		3.93
Total loans and leases	938,096		45,259		4.82		958,331		51,356		5.36
Other earning assets	98,792		3,506		3.55		117,189		3,919		3.34
Total earning assets⁽⁸⁾	1,834,659		67,022		3.65		1,897,573		76,299		4.02
Cash and cash equivalents ⁽¹⁾	112,616		186				174,621		368
Other assets, less allowance for loan and lease losses	349,047						367,412
Total assets	$	2,296,322					$	2,439,606


⁽¹⁾	For this presentation, fees earned on overnight deposits placed with the Federal Reserve are included in the cash and cash equivalents line, consistent with the Corporation’s Consolidated Balance Sheet presentation of these deposits. Net interest income and net interest yield in the table are calculated excluding these fees.


⁽²⁾	Yields on available-for-sale debt securities are calculated based on fair value rather than the cost basis. The use of fair value does not have a material impact on net interest yield.


⁽³⁾	Nonperforming loans are included in the respective average loan balances. Income on these nonperforming loans is recognized on a cash basis. Purchased credit-impaired loans were recorded at fair value upon acquisition and accrete interest income over the remaining life of the loan.


⁽⁴⁾	Includes non-U.S. residential mortgages of $91 million and $410 million in 2011 and 2010.


⁽⁵⁾	Includes non-U.S. consumer loans of $8.5 billion and $7.9 billion in 2011 and 2010.


⁽⁶⁾	Includes consumer finance loans of $1.8 billion and $2.1 billion, other non-U.S. consumer loans of $878 million and $731 million, and consumer overdrafts of $93 million and $111 million in 2011 and 2010.


⁽⁷⁾	Includes U.S. commercial real estate loans of $42.1 billion and $57.3 billion and non-U.S. commercial real estate loans of $2.3 billion and $2.7 billion in 2011 and 2010.


⁽⁸⁾	The impact of interest rate risk management derivatives on interest income is presented below. Interest income includes the impact of interest rate risk management contracts, which increased (decreased) interest income on:



	2011				2010
Time deposits placed and other short-term investments		$	—			$	(1	)
Federal funds sold and securities borrowed or purchased under agreements to resell		193				294
Trading account assets		(158		)		(213		)
Debt securities		(2,554		)		(1,406		)
U.S. commercial		(58		)		(92		)
Non-U.S. commercial		(2		)		(1		)
Net hedge expenses on assets		$	(2,579	)		$	(1,419	)

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 11



Bank of America Corporation and Subsidiaries
Year-to-Date Average Balances and Interest Rates - Fully Taxable-equivalent Basis (continued)
(Dollars in millions)
	2011						2010
	Average Balance		Interest Income/ Expense		Yield/ Rate		Average Balance		Interest Income/ Expense		Yield/ Rate
Interest-bearing liabilities
U.S. interest-bearing deposits:
Savings	$	40,364	$	100	0.25	%	$	36,649	$	157	0.43	%
NOW and money market deposit accounts	470,519		1,060		0.23		441,589		1,405		0.32
Consumer CDs and IRAs	110,922		1,045		0.94		142,648		1,723		1.21
Negotiable CDs, public funds and other time deposits	17,227		120		0.70		17,683		226		1.28
Total U.S. interest-bearing deposits	639,032		2,325		0.36		638,569		3,511		0.55
Non-U.S. interest-bearing deposits:
Banks located in non-U.S. countries	20,563		138		0.67		18,102		144		0.80
Governments and official institutions	1,985		7		0.35		3,349		10		0.28
Time, savings and other	61,851		532		0.86		55,059		332		0.60
Total non-U.S. interest-bearing deposits	84,399		677		0.80		76,510		486		0.64
Total interest-bearing deposits	723,431		3,002		0.42		715,079		3,997		0.56
Federal funds purchased and securities loaned or sold under agreements to repurchase and other short-term borrowings	324,269		4,599		1.42		430,329		3,699		0.86
Trading account liabilities	84,689		2,212		2.61		91,669		2,571		2.80
Long-term debt	421,229		11,807		2.80		490,497		13,707		2.79
Total interest-bearing liabilities ⁽¹⁾	1,553,618		21,620		1.39		1,727,574		23,974		1.39
Noninterest-bearing sources:
Noninterest-bearing deposits	312,371						273,507
Other liabilities	201,238						205,290
Shareholders’ equity	229,095						233,235
Total liabilities and shareholders’ equity	$	2,296,322					$	2,439,606
Net interest spread					2.26	%					2.63	%
Impact of noninterest-bearing sources					0.21						0.13
Net interest income/yield on earning assets ⁽²⁾			$	45,402	2.47	%			$	52,325	2.76	%


⁽¹⁾	The impact of interest rate risk management derivatives on interest expense is presented below. Interest expense includes the impact of interest rate risk management contracts, which increased(decreased) interest expense on:



	2011				2010
NOW and money market deposit accounts		$	(1	)		$	(1	)
Consumer CDs and IRAs		173				187
Negotiable CDs, public funds and other time deposits		13				13
Banks located in non-U.S. countries		55				72
Federal funds purchased and securities loaned or sold under agreements to repurchase and other short-term borrowings		1,794				728
Long-term debt		(4,674		)		(4,490		)
Net hedge income on liabilities		$	(2,640	)		$	(3,491	)


⁽²⁾	For this presentation, fees earned on overnight deposits placed with the Federal Reserve are included in the cash and cash equivalents line, consistent with the Corporation's Consolidated Balance Sheet presentation of these deposits. Net interest income and net interest yield are calculated excluding these fees.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 12



Bank of America Corporation and Subsidiaries
Debt Securities and Available-for-Sale Marketable Equity Securities
(Dollars in millions)
	December 31, 2011
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses			Fair Value
Available-for-sale debt securities
U.S. Treasury and agency securities	$	43,433	$	242	$	(811	)	$	42,864
Mortgage-backed securities:
Agency	138,073		4,511		(21		)	142,563
Agency collateralized mortgage obligations	44,392		774		(167		)	44,999
Non-agency residential	14,948		301		(482		)	14,767
Non-agency commercial	4,894		629		(1		)	5,522
Non-U.S. securities	4,872		62		(14		)	4,920
Corporate bonds	2,993		79		(37		)	3,035
Other taxable securities ⁽¹⁾	12,889		49		(60		)	12,878
Total taxable securities	$	266,494	$	6,647	$	(1,593	)	$	271,548
Tax-exempt securities	4,678		15		(90		)	4,603
Total available-for-sale debt securities	$	271,172	$	6,662	$	(1,683	)	$	276,151
Held-to-maturity debt securities	35,265		181		(4		)	35,442
Total debt securities	$	306,437	$	6,843	$	(1,687	)	$	311,593
Available-for-sale marketable equity securities ⁽²⁾	$	65	$	10	$	(7	)	$	68

	September 30, 2011
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses			Fair Value
Available-for-sale debt securities
U.S. Treasury and agency securities	$	59,905	$	874	$	(748	)	$	60,031
Mortgage-backed securities:
Agency	155,008		5,106		(35		)	160,079
Agency collateralized mortgage obligations	52,197		1,156		(115		)	53,238
Non-agency residential	17,707		394		(507		)	17,594
Non-agency commercial	5,968		634		(3		)	6,599
Non-U.S. securities	4,914		61		(12		)	4,963
Corporate bonds	3,982		149		(15		)	4,116
Other taxable securities ⁽¹⁾	12,444		51		(27		)	12,468
Total taxable securities	$	312,125	$	8,425	$	(1,462	)	$	319,088
Tax-exempt securities	5,299		16		(136		)	5,179
Total available-for-sale debt securities	$	317,424	$	8,441	$	(1,598	)	$	324,267
Held-to-maturity debt securities	26,458		88		(38		)	26,508
Total debt securities	$	343,882	$	8,529	$	(1,636	)	$	350,775
Available-for-sale marketable equity securities ⁽²⁾	$	3,880	$	2,715	$	(25	)	$	6,570


⁽¹⁾	Substantially all asset-backed securities.


⁽²⁾	Classified in other assets on the Consolidated Balance Sheet.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 13



Bank of America Corporation and Subsidiaries
Quarterly Results by Business Segment
(Dollars in millions)
	Fourth Quarter 2011
	Total Corporation			Deposits			Card Services		Consumer Real Estate Services			Global Commercial Banking			Global Banking & Markets			GWIM		All Other
	Total Corporation			Deposits			Card Services		Consumer Real Estate Services			Global Commercial Banking			Global Banking & Markets			GWIM		All Other
Net interest income ⁽¹⁾	$	10,959		$	1,998		$	2,765	$	809		$	1,756		$	1,733		$	1,495	$	403
Noninterest income	14,187			1,082			1,295		2,467			800			1,989			2,669		3,885
Total revenue, net of interest expense	25,146			3,080			4,060		3,276			2,556			3,722			4,164		4,288
Provision for credit losses	2,934			57			1,138		1,001			(146		)	(27		)	118		793
Noninterest expense	19,522			2,798			1,393		4,596			1,039			4,287			3,649		1,760
Income (loss) before income taxes	2,690			225			1,529		(2,321		)	1,663			(538		)	397		1,735
Income tax expense (benefit) ⁽¹⁾	699			84			507		(862		)	615			(105		)	148		312
Net income (loss)	$	1,991		$	141		$	1,022	$	(1,459	)	$	1,048		$	(433	)	$	249	$	1,423

Average
Total loans and leases	$	932,898		n/m			$	121,124	$	116,993		$	187,905		$	130,640		$	102,708	$	272,807
Total assets ⁽²⁾	2,207,567			$	441,629		127,543		171,763			303,820			694,727			284,418		183,667
Total deposits	1,032,531			417,110			n/m		n/m			176,010			115,267			249,814		46,057
Period end
Total loans and leases	$	926,200		n/m			$	120,669	$	112,359		$	188,262		$	133,126		$	103,459	$	267,621
Total assets ⁽²⁾	2,129,046			$	445,680		127,636		163,712			289,985			637,754			283,844		180,435
Total deposits	1,033,041			421,871			n/m		n/m			176,941			122,296			253,029		32,870

	Third Quarter 2011
	Total Corporation			Deposits			Card Services		Consumer Real Estate Services			Global Commercial Banking			Global Banking & Markets			GWIM		All Other
Net interest income ⁽¹⁾	$	10,739		$	1,987		$	2,822	$	923		$	1,743		$	1,846		$	1,411	$	7
Noninterest income	17,963			1,132			1,683		1,899			790			3,376			2,819		6,264
Total revenue, net of interest expense	28,702			3,119			4,505		2,822			2,533			5,222			4,230		6,271
Provision for credit losses	3,407			52			1,037		918			(150		)	15			162		1,373
Noninterest expense	17,613			2,627			1,457		3,852			1,018			4,480			3,516		663
Income (loss) before income taxes	7,682			440			2,011		(1,948		)	1,665			727			552		4,235
Income tax expense (benefit) ⁽¹⁾	1,450			164			748		(811		)	615			1,029			205		(500		)
Net income (loss)	$	6,232		$	276		$	1,263	$	(1,137	)	$	1,050		$	(302	)	$	347	$	4,735

Average
Total loans and leases	$	942,032		n/m			$	123,547	$	120,079		$	188,037		$	120,143		$	102,785	$	286,753
Total assets ⁽²⁾	2,301,454			$	447,053		129,183		182,843			299,542			748,289			290,764		203,780
Total deposits	1,051,320			422,331			n/m		n/m			173,837			121,389			255,658		52,855
Period end
Total loans and leases	$	932,531		n/m			$	122,223	$	119,823		$	188,650		$	124,527		$	102,361	$	274,269
Total assets ⁽²⁾	2,219,628			$	448,906		128,759		188,769			284,897			686,035			280,686		201,576
Total deposits	1,041,353			424,267			n/m		n/m			171,297			115,724			251,027		52,947

	Fourth Quarter 2010
	Total Corporation			Deposits			Card Services		Consumer Real Estate Services			Global Commercial Banking			Global Banking & Markets			GWIM		All Other
Net interest income ⁽¹⁾	$	12,709		$	2,006		$	3,412	$	1,124		$	1,865		$	1,989		$	1,425	$	888
Noninterest income (loss)	9,959			997			1,945		(644		)	749			3,375			2,736		801
Total revenue, net of interest expense	22,668			3,003			5,357		480			2,614			5,364			4,161		1,689
Provision for credit losses	5,129			41			1,846		1,198			(136		)	(112		)	155		2,137
Noninterest expense	20,864			3,270			1,463		5,980			1,061			4,321			3,489		1,280
Income (loss) before income taxes	(3,325		)	(308		)	2,048		(6,698		)	1,689			1,155			517		(1,728		)
Income tax expense (benefit) ⁽¹⁾	(2,081		)	(108		)	759		(1,761		)	636			486			198		(2,291		)
Net income (loss)	$	(1,244	)	$	(200	)	$	1,289	$	(4,937	)	$	1,053		$	669		$	319	$	563

Average
Total loans and leases	$	940,614		n/m			$	136,738	$	124,933		$	195,293		$	100,606		$	100,306	$	282,125
Total assets ⁽²⁾	2,370,258			$	438,346		136,715		218,085			314,790			733,732			289,643		238,947
Total deposits	1,007,738			413,150			n/m		n/m			156,672			104,655			246,281		55,301
Period end
Total loans and leases	$	940,440		n/m			$	137,024	$	122,933		$	194,038		$	99,964		$	100,724	$	285,087
Total assets ⁽²⁾	2,264,909			$	440,954		138,491		212,412			312,807			653,737			296,251		210,257
Total deposits	1,010,430			415,189			n/m		n/m			161,279			109,691			257,982		40,142


⁽¹⁾	Fully taxable-equivalent basis


⁽²⁾	Total assets include asset allocations to match liabilities (i.e., deposits).

n/m = not meaningful

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 14



Bank of America Corporation and Subsidiaries
Year-to-Date Results by Business Segment
(Dollars in millions)
	Year Ended December 31, 2011
	Total Corporation			Deposits		Card Services			Consumer Real Estate Services			Global Commercial Banking			Global Banking & Markets			GWIM		All Other
Net interest income ⁽¹⁾	$	45,588		$	8,471	$	11,507		$	3,207		$	7,176		$	7,401		$	6,046	$	1,780
Noninterest income (loss)	48,838			4,218		6,636			(6,361		)	3,377			16,217			11,330		13,421
Total revenue, net of interest expense	94,426			12,689		18,143			(3,154		)	10,553			23,618			17,376		15,201
Provision for credit losses	13,410			173		3,072			4,524			(634		)	(296		)	398		6,173
Noninterest expense	80,274			10,633		6,024			21,893			4,234			18,179			14,395		4,916
Income (loss) before income taxes	742			1,883		9,047			(29,571		)	6,953			5,735			2,583		4,112
Income tax expense (benefit) ⁽¹⁾	(704		)	691		3,259			(10,042		)	2,551			2,768			948		(879		)
Net income (loss)	$	1,446		$	1,192	$	5,788		$	(19,529	)	$	4,402		$	2,967		$	1,635	$	4,991

Average
Total loans and leases	$	938,096		n/m		$	126,084		$	119,820		$	189,415		$	116,075		$	102,143	$	283,890
Total assets ⁽²⁾	2,296,322			$	445,922	130,266			190,367			309,044			725,177			290,357		205,189
Total deposits	1,035,802			421,106		n/m			n/m			169,192			116,088			254,777		49,283
Period end
Total loans and leases	$	926,200		n/m		$	120,669		$	112,359		$	188,262		$	133,126		$	103,459	$	267,621
Total assets ⁽²⁾	2,129,046			$	445,680	127,636			163,712			289,985			637,754			283,844		180,435
Total deposits	1,033,041			421,871		n/m			n/m			176,941			122,296			253,029		32,870

	Year Ended December 31, 2010
	Total Corporation			Deposits		Card Services			Consumer Real Estate Services			Global Commercial Banking			Global Banking & Markets			GWIM		All Other
Net interest income ⁽¹⁾	$	52,693		$	8,278	$	14,413		$	4,662		$	8,007		$	8,000		$	5,677	$	3,656
Noninterest income	58,697			5,284		7,927			5,667			3,219			19,949			10,612		6,039
Total revenue, net of interest expense	111,390			13,562		22,340			10,329			11,226			27,949			16,289		9,695
Provision for credit losses	28,435			201		10,962			8,490			1,979			(166		)	646		6,323
Noninterest expense	83,108			11,196		16,357			14,886			4,130			17,535			13,227		5,777
Income (loss) before income taxes	(153		)	2,165		(4,979		)	(13,047		)	5,117			10,580			2,416		(2,405		)
Income tax expense (benefit) ⁽¹⁾	2,085			803		2,001			(4,100		)	1,899			4,283			1,076		(3,877		)
Net income (loss)	$	(2,238	)	$	1,362	$	(6,980	)	$	(8,947	)	$	3,218		$	6,297		$	1,340	$	1,472

Average
Total loans and leases	$	958,331		n/m		$	145,081		$	129,234		$	203,824		$	98,593		$	99,269	$	281,642
Total assets ⁽²⁾	2,439,606			$	440,030	150,672			224,994			309,326			753,844			267,163		293,577
Total deposits	988,586			414,877		n/m			n/m			148,638			97,858			232,318		67,945
Period end
Total loans and leases	$	940,440		n/m		$	137,024		$	122,933		$	194,038		$	99,964		$	100,724	$	285,087
Total assets ⁽²⁾	2,264,909			$	440,954	138,491			212,412			312,807			653,737			296,251		210,257
Total deposits	1,010,430			415,189		n/m			n/m			161,279			109,691			257,982		40,142


⁽¹⁾	Fully taxable-equivalent basis


⁽²⁾	Total assets include asset allocations to match liabilities (i.e., deposits).

n/m = not meaningful

Certain prior period amounts have been reclassified among the segments to conform to the current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 15



Bank of America Corporation and Subsidiaries
Deposits Segment Results
(Dollars in millions)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Net interest income ⁽¹⁾	$	8,471		$	8,278		$	1,998		$	1,987		$	2,281		$	2,205		$	2,006
Noninterest income:
Service charges	3,995			5,057			1,036			1,071			965			923			947
All other income	223			227			46			61			55			61			50
Total noninterest income	4,218			5,284			1,082			1,132			1,020			984			997
Total revenue, net of interest expense	12,689			13,562			3,080			3,119			3,301			3,189			3,003

Provision for credit losses	173			201			57			52			31			33			41

Noninterest expense	10,633			11,196			2,798			2,627			2,609			2,599			3,270
Income (loss) before income taxes	1,883			2,165			225			440			661			557			(308		)
Income tax expense (benefit) ⁽¹⁾	691			803			84			164			237			206			(108		)
Net income (loss)	$	1,192		$	1,362		$	141		$	276		$	424		$	351		$	(200	)

Net interest yield ⁽¹⁾	2.02		%	2.00		%	1.91		%	1.88		%	2.15		%	2.14		%	1.93		%
Return on average equity	5.02			5.62			2.34			4.61			7.20			6.02			n/m
Return on average economic capital ⁽²⁾	20.66			21.97			9.51			18.78			29.98			25.14			n/m
Efficiency ratio ⁽¹⁾	83.80			82.55			90.84			84.24			79.05			81.49			108.87

Balance sheet
Average
Total earning assets ⁽³⁾	$	419,445		$	413,595		$	414,905		$	420,310		$	425,363		$	417,218		$	411,765
Total assets ⁽³⁾	445,922			440,030			441,629			447,053			451,554			443,461			438,346
Total deposits	421,106			414,877			417,110			422,331			426,684			418,298			413,150
Allocated equity	23,735			24,222			23,862			23,820			23,612			23,641			24,128
Economic capital ⁽²⁾	5,786			6,247			5,923			5,873			5,662			5,683			6,161

Period end
Total earning assets ⁽³⁾	$	418,623		$	414,215		$	418,623		$	422,197		$	422,646		$	429,956		$	414,215
Total assets ⁽³⁾	445,680			440,954			445,680			448,906			449,123			456,248			440,954
Total deposits	421,871			415,189			421,871			424,267			424,579			431,022			415,189


⁽¹⁾	Fully taxable-equivalent basis

⁽²⁾

Return on average economic capital is calculated as net income adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average economic capital. Economic capital represents allocated equity less goodwill and a percentage of intangible assets. Economic capital and return on average economic capital are non-GAAP financial measures. We believe the use of these non-GAAP financial measures provides additional clarity in assessing the results of the segments. Other companies may define or calculate these measures differently. (See Exhibit A: Non-GAAP Reconciliations - Reconciliations to GAAP Financial Measures on pages 45-47.)


⁽³⁾	Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits).

n/m = not meaningful

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 16



Bank of America Corporation and Subsidiaries
Deposits Key Indicators
(Dollars in millions, except as noted)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Average deposit balances
Checking	$	165,064		$	150,817		$	166,751		$	166,304		$	166,666		$	160,452		$	154,333
Savings	37,961			34,773			37,282			38,636			39,209			36,701			35,120
MMS	127,741			121,622			127,719			128,728			128,546			125,941			124,446
CDs and IRAs	87,041			104,444			82,047			85,377			88,912			91,954			95,860
Non-U.S. and other	3,299			3,221			3,311			3,286			3,351			3,250			3,391
Total average deposit balances	$	421,106		$	414,877		$	417,110		$	422,331		$	426,684		$	418,298		$	413,150

Deposit spreads (excludes noninterest costs)
Checking	3.28		%	3.74		%	3.05		%	3.21		%	3.36		%	3.50		%	3.60		%
Savings	3.27			3.64			3.11			3.25			3.32			3.42			3.51
MMS	1.46			1.18			1.40			1.42			1.46			1.55			1.55
CDs and IRAs	0.39			0.23			0.47			0.40			0.36			0.35			0.32
Non-U.S. and other	3.72			4.26			3.44			3.63			3.83			3.97			4.10
Total deposit spreads	2.12			2.09			2.04			2.10			2.16			2.20			2.20

Client brokerage assets	$	66,576		$	63,597		$	66,576		$	61,918		$	69,000		$	66,703		$	63,597

Online banking (end of period)
Active accounts (units in thousands)	29,870			29,345			29,870			29,917			29,660			30,065			29,345
Active billpay accounts (units in thousands)	15,610			14,985			15,610			15,464			15,356			15,345			14,985
Online Only (units in thousands)	14,260			14,359			14,260			14,453			14,305			14,719			14,359

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 17



Bank of America Corporation and Subsidiaries
Card Services Segment Results ⁽¹⁾
(Dollars in millions)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Net interest income ⁽²⁾	$	11,507		$	14,413		$	2,765		$	2,822		$	2,905		$	3,015		$	3,412
Noninterest income:
Card income	6,286			7,049			1,306			1,720			1,684			1,576			1,843
All other income (loss)	350			878			(11		)	(37		)	267			131			102
Total noninterest income	6,636			7,927			1,295			1,683			1,951			1,707			1,945
Total revenue, net of interest expense	18,143			22,340			4,060			4,505			4,856			4,722			5,357

Provision for credit losses	3,072			10,962			1,138			1,037			302			595			1,846

Goodwill impairment	—			10,400			—			—			—			—			—
All other noninterest expense	6,024			5,957			1,393			1,457			1,532			1,642			1,463
Income (loss) before income taxes	9,047			(4,979		)	1,529			2,011			3,022			2,485			2,048
Income tax expense ⁽²⁾	3,259			2,001			507			748			1,083			921			759
Net income (loss)	$	5,788		$	(6,980	)	$	1,022		$	1,263		$	1,939		$	1,564		$	1,289

Net interest yield ⁽²⁾	9.04		%	9.85		%	8.97		%	8.97		%	9.07		%	9.16		%	9.83		%
Return on average equity	27.40			n/m			19.69			24.13			37.01			28.64			21.74
Return on average economic capital ⁽³⁾	55.08			23.62			40.48			49.31			74.83			55.29			40.28
Efficiency ratio ⁽²⁾	33.20			73.22			34.29			32.36			31.54			34.77			27.30
Efficiency ratio, excluding goodwill impairment charge ⁽²⁾	33.20			26.66			34.29			32.36			31.54			34.77			27.30

Balance sheet
Average
Total loans and leases	$	126,084		$	145,081		$	121,124		$	123,547		$	127,344		$	132,473		$	136,738
Total earning assets	127,259			146,304			122,376			124,767			128,505			133,539			137,766
Total assets	130,266			150,672			127,543			129,183			130,369			134,054			136,715
Allocated equity	21,128			32,418			20,610			20,755			21,016			22,152			23,518
Economic capital ⁽³⁾	10,539			14,774			10,061			10,194			10,410			11,512			12,846

Period end
Total loans and leases	$	120,669		$	137,024		$	120,669		$	122,223		$	125,140		$	128,845		$	137,024
Total earning assets	121,992			138,072			121,992			123,510			126,323			129,945			138,072
Total assets	127,636			138,491			127,636			128,759			130,717			132,421			138,491

⁽¹⁾During the third quarter of 2011, as a result of the decision to exit the international consumer card businesses, the Global Card Services business segment was renamed Card Services. The international consumer card business results were moved to All Other and prior periods were reclassified.

⁽²⁾ Fully taxable-equivalent basis

⁽³⁾ Return on average economic capital is calculated as net income adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average economic capital. Economic capital represents allocated equity less goodwill and a percentage of intangible assets. Economic capital and return on average economic capital are non-GAAP financial measures. We believe the use of these non-GAAP financial measures provides additional clarity in assessing the results of the segments. Other companies may define or calculate these measures differently. (See Exhibit A: Non-GAAP Reconciliations - Reconciliations to GAAP Financial Measures on pages 45-47.)

n/m = not meaningful

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 18



Bank of America Corporation and Subsidiaries
Card Services Key Indicators
(Dollars in millions)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
U.S. Consumer Card ⁽¹⁾
Loans
Average credit card outstandings	$	105,478		$	117,962		$	102,241		$	103,671		$	106,164		$	109,941		$	112,673
Ending credit card outstandings	102,291			113,785			102,291			102,803			104,659			107,107			113,785
Credit quality
Net charge-offs	$	7,276		$	13,027		$	1,432		$	1,639		$	1,931		$	2,274		$	2,572
	6.90		%	11.04		%	5.55		%	6.28		%	7.29		%	8.39		%	9.05		%
30+ delinquency	$	3,823		$	5,914		$	3,823		$	4,019		$	4,263		$	5,093		$	5,914
	3.74		%	5.20		%	3.74		%	3.91		%	4.07		%	4.75		%	5.20		%
90+ delinquency	$	2,070		$	3,320		$	2,070		$	2,128		$	2,413		$	2,879		$	3,320
	2.02		%	2.92		%	2.02		%	2.07		%	2.31		%	2.68		%	2.92		%
Other U.S. consumer card indicators
Gross interest yield	10.25		%	10.72		%	10.10		%	10.14		%	10.27		%	10.47		%	10.70		%
Risk adjusted margin	5.82			2.42			6.77			6.08			6.23			4.25			4.63
New account growth (in thousands)	3,035			1,814			797			851			730			657			520
Purchase volumes	$	192,358		$	185,985		$	50,901		$	48,547		$	48,974		$	43,936		$	49,092

Other Card Services Key Indicators
Debit card data
Debit purchase volumes	$	250,545		$	234,080		$	63,726		$	62,774		$	64,049		$	59,996		$	60,866


⁽¹⁾	U.S. consumer card does not include business card, debit card and consumer lending.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 19



Bank of America Corporation and Subsidiaries
Consumer Real Estate Services Segment Results
(Dollars in millions; except as noted)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Net interest income ⁽¹⁾	$	3,207		$	4,662		$	809		$	923		$	579		$	896		$	1,124
Noninterest income:
Mortgage banking income (loss)	(8,193		)	3,164			2,330			1,800			(13,018		)	695			(1,254		)
Insurance income (loss)	750			2,061			(3		)	23			299			431			484
All other income	1,082			442			140			76			825			41			126
Total noninterest income (loss)	(6,361		)	5,667			2,467			1,899			(11,894		)	1,167			(644		)
Total revenue, net of interest expense	(3,154		)	10,329			3,276			2,822			(11,315		)	2,063			480

Provision for credit losses	4,524			8,490			1,001			918			1,507			1,098			1,198

Goodwill impairment	2,603			2,000			—			—			2,603			—			2,000
All other noninterest expense	19,290			12,886			4,596			3,852			6,042			4,800			3,980
Loss before income taxes	(29,571		)	(13,047		)	(2,321		)	(1,948		)	(21,467		)	(3,835		)	(6,698		)
Income tax benefit ⁽¹⁾	(10,042		)	(4,100		)	(862		)	(811		)	(6,948		)	(1,421		)	(1,761		)
Net loss	$	(19,529	)	$	(8,947	)	$	(1,459	)	$	(1,137	)	$	(14,519	)	$	(2,414	)	$	(4,937	)

Net interest yield ⁽¹⁾	2.07		%	2.52		%	2.30		%	2.45		%	1.46		%	2.11		%	2.48		%

Balance sheet
Average
Total loans and leases	$	119,820		$	129,234		$	116,993		$	120,079		$	121,683		$	120,560		$	124,933
Total earning assets	154,890			185,344			139,789			149,177			158,674			172,339			180,030
Total assets	190,367			224,994			171,763			182,843			198,030			209,328			218,085
Allocated equity	16,202			26,016			14,757			14,240			17,139			18,736			24,310
Economic capital ⁽²⁾	14,852			21,214			14,757			14,240			14,437			15,994			19,511

Period end
Total loans and leases	$	112,359		$	122,933		$	112,359		$	119,823		$	121,553		$	118,749		$	122,933
Total earning assets	132,381			172,082			132,381			144,831			149,908			166,265			172,082
Total assets	163,712			212,412			163,712			188,769			185,398			204,484			212,412

Period end (in billions)
Mortgage servicing portfolio ⁽³⁾	$	1,763.0		$	2,056.8		$	1,763.0		$	1,917.4		$	1,991.3		$	2,028.4		$	2,056.8


⁽¹⁾	Fully taxable-equivalent basis

⁽²⁾

Economic capital represents allocated equity less goodwill and a percentage of intangible assets. Economic capital is a non-GAAP financial measure. We believe the use of this non-GAAP financial measure provides additional clarity in assessing the results of the segment. Other companies may define or calculate this measure differently. (See Exhibit A: Non-GAAP Reconciliations - Reconciliations to GAAP Financial Measures on pages 45-47.)


⁽³⁾	Servicing of residential mortgage loans, home equity lines of credit, home equity loans and discontinued real estate mortgage loans.

n/m = not meaningful

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 20



Bank of America Corporation and Subsidiaries
Consumer Real Estate Services Results ⁽¹⁾
(Dollars in millions)
	Year Ended December 31, 2011
	Total Consumer Real Estate Services			Home Loans			Legacy Asset Servicing			Other
Net interest income ⁽²⁾	$	3,207		$	1,964		$	1,324		$	(81	)
Noninterest income:
Mortgage banking income (loss)	(8,193		)	3,330			(12,176		)	653
Insurance income	750			750			—			—
All other income	1,082			959			123			—
Total noninterest income (loss)	(6,361		)	5,039			(12,053		)	653
Total revenue, net of interest expense	(3,154		)	7,003			(10,729		)	572
Provision for credit losses	4,524			234			4,290			—
Goodwill impairment	2,603			—			—			2,603
Noninterest expense	19,290			5,649			13,642			(1		)
Income (loss) before income taxes	(29,571		)	1,120			(28,661		)	(2,030		)
Income tax expense (benefit) ⁽²⁾	(10,042		)	416			(10,689		)	231
Net income (loss)	$	(19,529	)	$	704		$	(17,972	)	$	(2,261	)

Balance sheet
Average
Total loans and leases	$	119,820		$	54,784		$	65,036		$	—
Total earning assets	154,890			70,612			67,518			16,760
Total assets	190,367			72,785			83,140			34,442
Allocated equity	16,202			n/a			n/a			n/a
Economic capital ⁽³⁾	14,852			n/a			n/a			n/a

Period end
Total loans and leases	$	112,359		$	52,369		$	59,990		$	—
Total earning assets	132,381			58,822			63,331			10,228
Total assets	163,712			61,417			79,023			23,272

	Three Months Ended December 31, 2011
	Total Consumer Real Estate Services			Home Loans			Legacy Asset Servicing			Other
Net interest income ⁽²⁾	$	809		$	444		$	384		$	(19	)
Noninterest income:
Mortgage banking income	2,330			727			439			1,164
Insurance loss	(3		)	(3		)	—			—
All other income	140			100			40			—
Total noninterest income	2,467			824			479			1,164
Total revenue, net of interest expense	3,276			1,268			863			1,145
Provision for credit losses	1,001			63			938			—
Noninterest expense	4,596			1,101			3,496			(1		)
Income (loss) before income taxes	(2,321		)	104			(3,571		)	1,146
Income tax expense (benefit) ⁽²⁾	(862		)	39			(1,327		)	426
Net income (loss)	$	(1,459	)	$	65		$	(2,244	)	$	720

Balance sheet
Average
Total loans and leases	$	116,993		$	54,300		$	62,693		$	—
Total earning assets	139,789			63,736			65,985			10,068
Total assets	171,763			65,801			82,723			23,239
Allocated equity	14,757			n/a			n/a			n/a
Economic capital ⁽³⁾	14,757			n/a			n/a			n/a

Period end
Total loans and leases	$	112,359		$	52,369		$	59,990		$	—
Total earning assets	132,381			58,822			63,331			10,228
Total assets	163,712			61,417			79,023			23,272

For footnotes see page 22.

This information is preliminary and based on company data available at the time of the presentation. 21



Bank of America Corporation and Subsidiaries
Consumer Real Estate Services Results (continued) ⁽¹⁾
(Dollars in millions)
	Three Months Ended September 30, 2011
	Total Consumer Real Estate Services			Home Loans		Legacy Asset Servicing			Other
Net interest income ⁽²⁾	$	923		$	473	$	472		$	(22	)
Noninterest income:
Mortgage banking income	1,800			914		526			360
Insurance income	23			23		—			—
All other income	76			38		38			—
Total noninterest income	1,899			975		564			360
Total revenue, net of interest expense	2,822			1,448		1,036			338
Provision for credit losses	918			50		868			—
Noninterest expense	3,852			1,340		2,512			—
Income (loss) before income taxes	(1,948		)	58		(2,344		)	338
Income tax expense (benefit) ⁽²⁾	(811		)	24		(976		)	141
Net income (loss)	$	(1,137	)	$	34	$	(1,368	)	$	197

Balance sheet
Average
Total loans and leases	$	120,079		$	54,803	$	65,276		$	—
Total earning assets	149,177			68,765		67,683			12,729
Total assets	182,843			72,453		81,707			28,683
Allocated equity	14,240			n/a		n/a			n/a
Economic capital ⁽³⁾	14,240			n/a		n/a			n/a

Period end
Total loans and leases	$	119,823		$	55,170	$	64,653		$	—
Total earning assets	144,831			66,618		67,548			10,665
Total assets	188,769			80,366		83,831			24,572


⁽¹⁾	Consumer Real Estate Services includes Home Loans and Legacy Asset Servicing with results of certain mortgage servicing right activities, including net hedge results, together with any related assets or liabilities used as economic hedges and other unallocated assets (e.g. goodwill) included in Other.


⁽²⁾	Fully taxable-equivalent basis

⁽³⁾

n/a = not applicable

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 22



Bank of America Corporation and Subsidiaries
Consumer Real Estate Services Key Indicators
(Dollars in millions, except as noted)
	Year Ended December 31								Fourth Quarter 2011				Third Quarter 2011				Second Quarter 2011				First Quarter 2011				Fourth Quarter 2010
	2011				2010				Fourth Quarter 2011				Third Quarter 2011				Second Quarter 2011				First Quarter 2011				Fourth Quarter 2010
Mortgage servicing rights at fair value rollforward:
Balance, beginning of period	$	14,900			$	19,465			$	7,881			$	12,372			$	15,282			$	14,900			$	12,251
Net additions	760				3,515				(290		)		33				176				841				757
Impact of customer payments ⁽¹⁾	(2,621		)		(3,759		)		(612		)		(664		)		(639		)		(706		)		(799		)
Other changes in mortgage servicing rights fair value ⁽²⁾	(5,661		)		(4,321		)		399				(3,860		)		(2,447		)		247				2,691
Balance, end of period	$	7,378			$	14,900			$	7,378			$	7,881			$	12,372			$	15,282			$	14,900

Capitalized mortgage servicing rights (% of loans serviced for investors)	54			bps	92			bps	54			bps	52			bps	78			bps	95			bps	92			bps
Mortgage loans serviced for investors (in billions)	$	1,379			$	1,628			$	1,379			$	1,512			$	1,578			$	1,610			$	1,628

Loan production:
Consumer Real Estate Services
First mortgage	$	139,273			$	287,236			$	18,053			$	30,448			$	38,253			$	52,519			$	81,255
Home equity	3,694				7,626				580				660				879				1,575				2,024
Total Corporation ⁽³⁾
First mortgage	151,756				298,038				21,614				33,038				40,370				56,734				84,673
Home equity	4,388				8,437				759				847				1,054				1,728				2,137

Mortgage banking income (loss)
Production income (loss):
Core production revenue	$	2,797			$	6,182			$	502			$	803			$	824			$	668			$	1,622
Representations and warranties provision	(15,591		)		(6,785		)		(263		)		(278		)		(14,037		)		(1,013		)		(4,140		)
Total production income (loss)	(12,794		)		(603		)		239				525				(13,213		)		(345		)		(2,518		)
Servicing income:
Servicing fees	5,959				6,475				1,333				1,464				1,556				1,606				1,634
Impact of customer payments ⁽¹⁾	(2,621		)		(3,759		)		(612		)		(664		)		(639		)		(706		)		(799		)
Fair value changes of mortgage servicing rights, net of economic hedge results ⁽⁴⁾	656				376				1,165				361				(873		)		3				257
Other servicing-related revenue	607				675				205				114				151				137				172
Total net servicing income	4,601				3,767				2,091				1,275				195				1,040				1,264
Total Consumer Real Estate Services mortgage banking income (loss)	(8,193		)		3,164				2,330				1,800				(13,018		)		695				(1,254		)
Other business segments’ mortgage banking loss ⁽⁵⁾	(637		)		(430		)		(211		)		(183		)		(178		)		(65		)		(165		)
Total consolidated mortgage banking income (loss)	$	(8,830	)		$	2,734			$	2,119			$	1,617			$	(13,196	)		$	630			$	(1,419	)


⁽¹⁾	Represents the change in the market value of the mortgage servicing rights asset due to the impact of customer payments received during the year.


⁽²⁾	These amounts reflect the change in discount rates and prepayment speed assumptions, mostly due to changes in interest rates, as well as the effect of changes in other assumptions.


⁽³⁾	In addition to loan production in Consumer Real Estate Services, the remaining first mortgage and home equity loan production is primarily in GWIM.


⁽⁴⁾	Includes sale of mortgage servicing rights.


⁽⁵⁾	Includes the effect of transfers of mortgage loans from Consumer Real Estate Services to the asset and liability management portfolio included in All Other.

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 23



Bank of America Corporation and Subsidiaries
Global Commercial Banking Segment Results
(Dollars in millions)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Net interest income ⁽¹⁾	$	7,176		$	8,007		$	1,756		$	1,743		$	1,827		$	1,850		$	1,865
Noninterest income:
Service charges	2,264			2,340			519			563			576			606			563
All other income	1,113			879			281			227			408			197			186
Total noninterest income	3,377			3,219			800			790			984			803			749
Total revenue, net of interest expense	10,553			11,226			2,556			2,533			2,811			2,653			2,614

Provision for credit losses	(634		)	1,979			(146		)	(150		)	(417		)	79			(136		)

Noninterest expense	4,234			4,130			1,039			1,018			1,069			1,108			1,061
Income before income taxes	6,953			5,117			1,663			1,665			2,159			1,466			1,689
Income tax expense ⁽¹⁾	2,551			1,899			615			615			778			543			636
Net income	$	4,402		$	3,218		$	1,048		$	1,050		$	1,381		$	923		$	1,053

Net interest yield ⁽¹⁾	2.65		%	2.94		%	2.62		%	2.65		%	2.60		%	2.73		%	2.67		%
Return on average equity	10.77			7.38			10.22			10.22			13.67			9.02			9.72
Return on average economic capital ⁽²⁾	21.83			14.07			20.78			20.78			27.95			18.01			18.75
Efficiency ratio ⁽¹⁾	40.12			36.79			40.65			40.19			38.03			41.75			40.60

Balance sheet
Average
Total loans and leases	$	189,415		$	203,824		$	187,905		$	188,037		$	189,347		$	192,438		$	195,293
Total earnings assets ⁽³⁾	270,901			272,401			265,903			261,422			281,831			274,647			277,393
Total assets ⁽³⁾	309,044			309,326			303,820			299,542			320,436			312,576			314,790
Total deposits	169,192			148,638			176,010			173,837			166,481			160,217			156,672
Allocated equity	40,867			43,590			40,718			40,726			40,522			41,512			42,997
Economic Capital ⁽²⁾	20,172			22,906			20,026			20,037			19,825			20,812			22,294

Period end
Total loans and leases	$	188,262		$	194,038		$	188,262		$	188,650		$	189,435		$	190,749		$	194,038
Total earnings assets ⁽³⁾	250,882			274,624			250,882			247,068			242,261			272,411			274,624
Total assets ⁽³⁾	289,985			312,807			289,985			284,897			280,296			309,936			312,807
Total deposits	176,941			161,279			176,941			171,297			170,156			161,584			161,279


⁽¹⁾	Fully taxable-equivalent basis

⁽²⁾

Return on average economic capital is calculated as net income adjusted for cost of funds and earnings credit and certain expenses related to intangibles, divided by average economic capital. Economic capital represents allocated equity less goodwill and a percentage of intangible assets. Economic capital and return on average economic capital are non-GAAP financial measures. We believe the use of these non-GAAP financial measures provide additional clarity in assessing the results of the segments. Other companies may define or calculate this measure differently. (See Exhibit A: Non-GAAP Reconciliations - Reconciliations to GAAP Financial Measures on pages 45-47.)


⁽³⁾	Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits).

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 24



Bank of America Corporation and Subsidiaries
Global Commercial Banking Key Indicators
(Dollars in millions)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Revenue, net of interest expense by service segment
Business lending	$	5,699		$	6,485		$	1,306		$	1,358		$	1,558		$	1,477		$	1,484
Treasury services	4,854			4,741			1,250			1,175			1,253			1,176			1,130
Total revenue, net of interest expense ⁽¹⁾	$	10,553		$	11,226		$	2,556		$	2,533		$	2,811		$	2,653		$	2,614

Average loans and leases by product
U.S. commercial	$	105,172		$	104,154		$	106,498		$	104,646		$	104,829		$	104,703		$	102,914
Commercial real estate	39,447			51,771			36,292			38,189			40,597			42,796			45,854
Direct/Indirect consumer	42,315			45,557			43,454			42,282			41,076			42,435			44,185
Other	2,481			2,342			1,661			2,920			2,845			2,504			2,340
Total average loans and leases	$	189,415		$	203,824		$	187,905		$	188,037		$	189,347		$	192,438		$	195,293

Loan spread	2.24		%	2.30		%	2.08		%	2.24		%	2.26		%	2.40		%	2.27		%

Credit quality
Reservable utilized criticized exposure ⁽²⁾	$	20,251		$	32,816		$	20,251		$	22,784		$	27,041		$	30,643		$	32,816
	10.93		%	16.74		%	10.93		%	12.30		%	14.27		%	15.83		%	16.74		%
Nonperforming loans, leases and foreclosed properties ⁽³⁾	$	5,628		$	8,681		$	5,628		$	6,589		$	7,373		$	8,321		$	8,681
	2.98		%	4.47		%	2.98		%	3.49		%	3.88		%	4.36		%	4.47		%

Average deposit balances
Interest-bearing	$	49,765		$	54,327		$	43,250		$	48,627		$	52,643		$	54,679		$	55,354
Noninterest-bearing	119,427			94,311			132,760			125,210			113,838			105,538			101,318
Total	$	169,192		$	148,638		$	176,010		$	173,837		$	166,481		$	160,217		$	156,672


⁽¹⁾	Fully taxable-equivalent basis

⁽²⁾

Criticized exposure corresponds to the Special Mention, Substandard and Doubtful asset categories defined by regulatory authorities. The reservable criticized exposure is on an end-of-period basis and is also shown as a percentage of total reservable commercial utilized credit exposure, including loans and leases, standby letters of credit, financial guarantees, commercial letters of credit and bankers acceptances.


⁽³⁾	Nonperforming loans, leases and foreclosed properties are presented on an end-of-period basis. The nonperforming ratio is calculated as nonperforming loans, leases and foreclosed properties divided by loans, leases and foreclosed properties.

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 25



Bank of America Corporation and Subsidiaries
Global Banking & Markets Segment Results
(Dollars in millions)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011				Second Quarter 2011				First Quarter 2011				Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011				Second Quarter 2011				First Quarter 2011				Fourth Quarter 2010
Net interest income ⁽¹⁾	$	7,401		$	8,000		$	1,733		$	1,846			$	1,787			$	2,035			$	1,989
Noninterest income:
Service charges	1,730			1,874			403			410				442				475				495
Investment and brokerage services	2,345			2,377			469			613				587				676				546
Investment banking fees	5,242			5,406			1,046			1,048				1,637				1,511				1,583
Trading account profits	6,573			9,689			261			1,621				2,070				2,621				961
All other income (loss)	327			603			(190		)	(316		)		269				564				(210		)
Total noninterest income	16,217			19,949			1,989			3,376				5,005				5,847				3,375
Total revenue, net of interest expense	23,618			27,949			3,722			5,222				6,792				7,882				5,364

Provision for credit losses	(296		)	(166		)	(27		)	15				(82		)		(202		)		(112		)

Noninterest expense	18,179			17,535			4,287			4,480				4,708				4,704				4,321
Income (loss) before income taxes	5,735			10,580			(538		)	727				2,166				3,380				1,155
Income tax expense (benefit) ⁽¹⁾	2,768			4,283			(105		)	1,029				607				1,237				486
Net income (loss)	$	2,967		$	6,297		$	(433	)	$	(302	)		$	1,559			$	2,143			$	669

Return on average equity	7.97		%	12.58		%	n/m			n/m				16.69		%		20.94		%		5.65		%
Return on average economic capital ⁽²⁾	11.22			15.82			n/m			n/m				23.23				27.99				7.28
Efficiency ratio ⁽¹⁾	76.97			62.74			n/m			85.82		%	7.28	69.32			7.28	59.67			7.28	80.55

Balance sheet
Average
Total trading-related assets ⁽³⁾	$	473,861		$	507,830		$	446,052		$	490,355			$	500,595			$	458,394			$	485,161
Total loans and leases	116,075			98,593			130,640			120,143				109,473				103,704				100,606
Total earning assets⁽⁴⁾	563,870			601,084			540,516			572,751				568,092				574,397				580,910
Total assets⁽⁴⁾	725,177			753,844			694,727			748,289				748,965				708,626				733,732
Total deposits	116,088			97,858			115,267			121,389				116,899				110,687				104,655
Allocated equity	37,233			50,037			33,707			36,372				37,458				41,491				46,935
Economic capital ⁽²⁾	26,583			39,931			22,749			25,589				26,984				31,112				36,695

Period end
Total trading-related assets ⁽³⁾	$	399,202		$	417,715		$	399,202		$	448,063			$	445,221			$	455,958			$	417,715
Total loans and leases	133,126			99,964			133,126			124,527				114,165				105,651				99,964
Total earning assets⁽⁴⁾	493,340			512,959			493,340			530,463				516,915				563,138				512,959
Total assets⁽⁴⁾	637,754			653,737			637,754			686,035				689,307				697,132				653,737
Total deposits	122,296			109,691			122,296			115,724				122,348				114,579				109,691

Trading-related assets (average)
Trading account securities	$	198,407		$	202,647		$	173,564		$	199,781			$	214,451			$	206,177			$	201,006
Reverse repurchases	165,639			185,038			162,537			174,610				173,403				151,788				166,070
Securities borrowed	48,425			54,586			47,190			47,314				54,044				45,140				51,294
Derivative assets	61,390			65,559			62,761			68,650				58,697				55,289				66,791
Total trading-related assets ⁽³⁾	$	473,861		$	507,830		$	446,052		$	490,355			$	500,595			$	458,394			$	485,161


⁽¹⁾	Fully taxable-equivalent basis

⁽²⁾


⁽³⁾	Includes assets which are not considered earning assets (i.e. derivative assets).


⁽⁴⁾	Total earning assets and total assets include asset allocations to match liabilities (i.e. deposits).

n/m = not meaningful

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 26



Bank of America Corporation and Subsidiaries
Global Banking & Markets Key Indicators
(Dollars in millions)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Sales and trading revenue
Fixed income, currency and commodities	$	8,868		$	12,857		$	723		$	1,820		$	2,686		$	3,639		$	1,667
Equity income	3,968			4,155			660			960			1,092			1,256			787
Total sales and trading revenue ⁽¹⁾	$	12,836		$	17,012		$	1,383		$	2,780		$	3,778		$	4,895		$	2,454

Investment banking fees⁽²⁾
Advisory ⁽³⁾	$	1,246		$	1,018		$	273		$	273		$	381		$	319		$	336
Debt issuance	2,693			3,059			535			479			880			799			808
Equity issuance	1,303			1,329			238			296			376			393			439
Total investment banking fees	$	5,242		$	5,406		$	1,046		$	1,048		$	1,637		$	1,511		$	1,583

Global Corporate Banking
Business Lending	$	3,092		$	3,272		$	676		$	792		$	756		$	868		$	749
Treasury Services	2,448			2,259			617			602			621			608			578
Total revenue, net of interest expense	$	5,540		$	5,531		$	1,293		$	1,394		$	1,377		$	1,476		$	1,327

Global Corporate & Investment Banking Key Indicators
Average deposit balances
Interest-bearing	$	53,530		$	44,797		$	48,382		$	55,543		$	57,286		$	52,937		$	49,834
Noninterest-bearing	55,133			45,286			58,727			58,518			52,085			51,081			47,401
Total average deposits	$	108,663		$	90,083		$	107,109		$	114,061		$	109,371		$	104,018		$	97,235

Loan spread	1.68		%	1.81		%	1.43		%	1.52		%	1.57		%	2.29		%	1.62		%

Provision for credit losses	$	(234	)	$	(202	)	$	(4	)	$	8		$	(74	)	$	(164	)	$	(110	)

Credit quality ^{(4, 5)}
Reservable utilized criticized exposure	$	4,113		$	5,924		$	4,113		$	4,815		$	4,801		$	5,298		$	5,924
	3.32		%	5.67		%	3.32		%	4.01		%	4.26		%	4.87		%	5.67		%

Nonperforming loans, leases and foreclosed properties	$	318		$	645		$	318		$	336		$	327		$	314		$	645
	0.29		%	0.76		%	0.29		%	0.32		%	0.34		%	0.35		%	0.76		%
Average loans and leases by product
U.S. commercial	$	35,595		$	33,983		$	38,536		$	35,717		$	34,369		$	33,704		$	33,522
Commercial real estate	49			29			38			23			54			82			24
Commercial lease financing	23,166			23,392			23,050			23,101			23,041			23,478			23,271
Non-U.S. commercial	38,496			23,968			45,874			42,409			35,267			30,220			26,550
Other	40			43			35			38			41			46			42
Total average loans and leases	$	97,346		$	81,415		$	107,533		$	101,288		$	92,772		$	87,530		$	83,409

⁽¹⁾ Sales and trading revenue breakdown:
Net interest income	$	3,927		$	4,602		$	914		$	976		$	952		$	1,085		$	1,183
Commissions	2,330			2,360			465			610			583			672			542
Trading	6,427			9,595			228			1,581			2,031			2,587			925
Other	152			455			(224		)	(387		)	212			551			(196		)
Total sales and trading revenue	$	12,836		$	17,012		$	1,383		$	2,780		$	3,778		$	4,895		$	2,454


⁽²⁾	Includes self-led deals.


⁽³⁾	Advisory includes fees on debt and equity advisory and mergers and acquisitions.

⁽⁴⁾


⁽⁵⁾	Nonperforming loans, leases and foreclosed properties are on an end-of-period basis and defined as nonperforming loans and leases plus foreclosed properties. The nonperforming ratio is nonperforming assets divided by commercial loans and leases plus commercial foreclosed properties.

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 27



Bank of America Corporation and Subsidiaries
Credit Default Swaps with Monoline Financial Guarantors⁽¹⁾
(Dollars in millions)
	December 31, 2011
	Monoline Exposure
Notional	$	21,070
Mark-to-market or guarantor receivable	$	1,766
Credit valuation adjustment	(417		)
Total	$	1,349
Credit valuation adjustment %	24		%
Gains during the three months ended December 31, 2011	$	62
Gains during the year ended December 31, 2011	116

	September 30, 2011
	Monoline Exposure
Notional	$	22,079
Mark-to-market or guarantor receivable	$	1,933
Credit valuation adjustment	(500		)
Total	$	1,433
Credit valuation adjustment %	26		%
Losses during the three months ended September 30, 2011	$	(197	)
Gains during the nine months ended September 30, 2011	54


⁽¹⁾	During the three months ended September 30, 2011, we terminated all of our monoline contracts referencing super senior ABS CDOs.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 28



Bank of America Corporation and Subsidiaries
Investment Banking Product Rankings
	Year Ended December 31, 2011
	Global			U.S.
	Product Ranking	Market Share		Product Ranking	Market Share
High-yield corporate debt	2	9.8	%	2	11.4	%
Leveraged loans	2	13.7		1	17.7
Mortgage-backed securities	1	10.7		1	12.6
Asset-backed securities	1	10.4		1	15.3
Convertible debt	5	5.8		5	8.8
Common stock underwriting	3	6.8		2	11.2
Investment grade corporate debt	2	6.1		2	13.1
Syndicated loans	2	9.5		2	18.8
Net investment banking revenue	2	7.3		2	11.6
Announced mergers and acquisitions	5	13.7		6	18.4
Equity capital markets	4	6.7		3	10.9
Debt capital markets	4	5.5		2	9.7

Source: Dealogic data as of January 4, 2012. Figures above include self-led transactions.


•	Rankings based on deal volumes except for net investment banking revenue rankings which reflect fees.


•	Debt capital markets excludes loans but includes agencies.


•	Mergers and acquisitions fees included in investment banking revenues reflect 10 percent fee credit at announcement and 90 percent fee credit at completion as per Dealogic.


•	Mergers and acquisitions volume rankings are for announced transactions and provide credit to all investment banks advising the target or acquiror.


•	Each advisor receives full credit for the deal amount unless advising a minority stakeholder.

Highlights



Global top 3 rankings in:
Mortgage-backed securities		Investment grade corporate debt
Asset-backed securities		Syndicated loans
High-yield corporate debt		Common stock underwriting
Leveraged loans

U.S. top 3 rankings in:
Leveraged loans		Investment grade corporate debt
Mortgage-backed securities		Syndicated loans
Asset-backed securities		Debt capital markets
High-yield corporate debt		Equity capital markets
Common stock underwriting

Top 3 rankings excluding self-led deals:


Global:	Mortgage-backed securities, Asset-backed securities, Investment grade corporate debt, High-yield corporate debt, Leveraged loans, Common stock underwriting, Syndicated loans


US:	Leveraged loans, Mortgage-backed securities, Asset-backed securities, Investment grade corporate debt, High-yield corporate debt, Common stock underwriting, Syndicated loans, Debt capital markets, Equity capital markets

This information is preliminary and based on company data available at the time of the presentation. 29



Bank of America Corporation and Subsidiaries
Global Wealth & Investment Management Segment Results
(Dollars in millions)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Net interest income ⁽¹⁾	$	6,046		$	5,677		$	1,495		$	1,411		$	1,571		$	1,569		$	1,425
Noninterest income:
Investment and brokerage services	9,310			8,660			2,190			2,364			2,378			2,378			2,266
All other income	2,020			1,952			479			455			541			545			470
Total noninterest income	11,330			10,612			2,669			2,819			2,919			2,923			2,736
Total revenue, net of interest expense	17,376			16,289			4,164			4,230			4,490			4,492			4,161

Provision for credit losses	398			646			118			162			72			46			155

Noninterest expense	14,395			13,227			3,649			3,516			3,631			3,599			3,489
Income before income taxes	2,583			2,416			397			552			787			847			517
Income tax expense ⁽¹⁾	948			1,076			148			205			281			314			198
Net income	$	1,635		$	1,340		$	249		$	347		$	506		$	533		$	319

Net interest yield ⁽¹⁾	2.24		%	2.31		%	2.24		%	2.06		%	2.34		%	2.30		%	2.10		%
Return on average equity	9.19			7.42			5.54			7.72			11.54			12.06			6.94
Return on average economic capital ⁽²⁾	23.44			19.57			14.13			19.66			29.97			30.46			17.97
Efficiency ratio ⁽¹⁾	82.84			81.20			87.63			83.12			80.87			80.12			83.86

Balance sheet
Average
Total loans and leases	$	102,143		$	99,269		$	102,708		$	102,785		$	102,200		$	100,851		$	100,306
Total earning assets ⁽³⁾	270,423			246,236			264,889			270,972			268,967			276,992			268,872
Total assets ⁽³⁾	290,357			267,163			284,418			290,764			289,049			297,335			289,643
Total deposits	254,777			232,318			249,814			255,658			255,205			258,517			246,281
Allocated equity	17,802			18,068			17,860			17,839			17,574			17,938			18,227
Economic capital ⁽²⁾	7,106			7,290			7,196			7,148			6,868			7,210			7,475

Period end
Total loans and leases	$	103,459		$	100,724		$	103,459		$	102,361		$	102,878		$	101,286		$	100,724
Total earning assets ⁽³⁾	263,347			275,260			263,347			260,706			263,865			264,753			275,260
Total assets ⁽³⁾	283,844			296,251			283,844			280,686			284,293			285,472			296,251
Total deposits	253,029			257,982			253,029			251,027			255,571			256,523			257,982


⁽¹⁾	Fully taxable-equivalent basis

⁽²⁾


⁽³⁾	Total earning assets and total assets include asset allocations to match liabilities (i.e., deposits).

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 30



Bank of America Corporation and Subsidiaries
Global Wealth & Investment Management - Key Indicators and Metrics
(Dollars in millions, except as noted)
	Year Ended December 31						Fourth Quarter 2011		Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011		Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Revenues
Merrill Lynch Global Wealth Management	$	13,541		$	12,524		$	3,212	$	3,329		$	3,490		$	3,510		$	3,285
U.S. Trust	2,693			2,661			679		626			706			682			666
Retirement Services	1,049			948			245		259			273			272			224
Other ⁽¹⁾	93			156			28		16			21			28			(14		)
Total revenues	$	17,376		$	16,289		$	4,164	$	4,230		$	4,490		$	4,492		$	4,161

Client Balances
Client Balances by Business
Merrill Lynch Global Wealth Management	$	1,502,760		$	1,515,896		$	1,502,760	$	1,452,081		$	1,539,789		$	1,554,291		$	1,515,896
U.S. Trust	324,002			340,341			324,002		315,242			341,911			345,092			340,341
Retirement Services	242,852			246,774			242,852		230,822			252,379			255,573			246,774
Other ⁽¹⁾	66,182			78,275			66,182		65,153			67,875			71,759			78,275

Client Balances by Type
Assets under management	$	647,126		$	643,343		$	647,126	$	616,899		$	661,010		$	664,554		$	643,343
Client brokerage assets	1,024,193			1,064,516			1,024,193		986,718			1,065,996			1,087,536			1,064,516
Assets in custody	107,989			114,721			107,989		106,293			116,499			116,816			114,721
Client deposits	253,029			257,982			253,029		251,027			255,571			256,523			257,982
Loans and leases	103,459			100,724			103,459		102,361			102,878			101,286			100,724
Total client balances	$	2,135,796		$	2,181,286		$	2,135,796	$	2,063,298		$	2,201,954		$	2,226,715		$	2,181,286

Assets Under Management Flows ⁽²⁾
Liquidity assets under management ⁽³⁾	$	(11,969	)	$	(41,715	)	$	1,029	$	(2,568	)	$	(3,771	)	$	(6,659	)	$	(8,050	)
Long-term assets under management ⁽⁴⁾	27,649			14,081			4,462		4,493			4,535			14,159			5,648
Total assets under management flows	$	15,680		$	(27,634	)	$	5,491	$	1,925		$	764		$	7,500		$	(2,402	)

Associates ⁽⁵⁾
Number of Financial Advisors	17,308			15,611			17,308		17,094			16,443			15,797			15,611
Total Wealth Advisors	18,667			17,041			18,667		18,498			17,836			17,217			17,041
Total Client Facing Professionals	21,785			20,143			21,785		21,622			20,955			20,345			20,143

Merrill Lynch Global Wealth Management Metrics
Financial Advisory Productivity ⁽⁶⁾ (in thousands)	$	873		$	850		$	819	$	854		$	893		$	931		$	913

U.S. Trust Metrics
Client Facing Professionals	2,248			2,311			2,248		2,271			2,280			2,313			2,311


⁽¹⁾	Other includes the results of BofA Global Capital Management (the former Columbia cash management business) and other administrative items.


⁽²⁾	Includes the Columbia Management long-term asset management business through the date of sale on May 1, 2010.


⁽³⁾	Assets under advisory and discretion of GWIM in which the investment strategy seeks a high level of income while maintaining liquidity and capital preservation. The duration of these strategies are less than one year.


⁽⁴⁾	Assets under advisory and discretion of GWIM in which the duration of the investment strategy is longer than one year.


⁽⁵⁾	Includes Merrill Edge ^®


⁽⁶⁾	Financial Advisor Productivity is defined as annualized MLGWM total revenue divided by the total number of financial advisors (excluding Merrill Edge Financial Advisors).

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 31



Bank of America Corporation and Subsidiaries
All Other Results ⁽¹⁾
(Dollars in millions)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Net interest income ⁽²⁾	$	1,780		$	3,656		$	403		$	7		$	543		$	827		$	888
Noninterest income:
Card income ⁽³⁾	465			615			90			72			149			154			157
Equity investment income	7,037			4,549			3,107			1,381			1,137			1,412			1,499
Gains on sales of debt securities	3,098			2,313			1,102			697			831			468			858
All other income (loss)	2,821			(1,438		)	(414		)	4,114			(112		)	(767		)	(1,713		)
Total noninterest income	13,421			6,039			3,885			6,264			2,005			1,267			801
Total revenue, net of interest expense	15,201			9,695			4,288			6,271			2,548			2,094			1,689

Provision for credit losses	6,173			6,323			793			1,373			1,842			2,165			2,137

Goodwill impairment	581			—			581			—			—			—			—
Merger and restructuring charges	638			1,820			101			176			159			202			370
All other noninterest expense	3,697			3,957			1,078			487			503			1,629			910
Income (loss) before income taxes	4,112			(2,405		)	1,735			4,235			44			(1,902		)	(1,728		)
Income tax expense (benefit) ⁽²⁾	(879		)	(3,877		)	312			(500		)	160			(851		)	(2,291		)
Net income (loss)	$	4,991		$	1,472		$	1,423		$	4,735		$	(116	)	$	(1,051	)	$	563

Balance sheet
Average
Total loans and leases	$	283,890		$	281,642		$	272,807		$	286,753		$	287,840		$	288,301		$	282,125
Total assets ⁽⁴⁾	205,189			293,577			183,667			203,780			200,707			233,158			238,947
Total deposits	49,283			67,945			46,057			52,855			48,107			50,121			55,301
Allocated equity ⁽⁵⁾	72,128			38,884			76,721			68,658			77,746			65,299			55,410

Period end
Total loans and leases	$	267,621		$	285,087		$	267,621		$	274,269		$	287,424		$	286,530		$	285,087
Total assets ⁽⁶⁾	180,435			210,257			180,435			201,576			242,185			188,838			210,257
Total deposits	32,870			40,142			32,870			52,947			43,768			35,615			40,142

⁽¹⁾

All Other consists of two broad groupings, Equity Investments and Other. Equity Investments includes Global Principal Investments, Strategic and other investments, and Corporate Investments. BlackRock, Inc., previously included in Strategic and other investments, was sold during 2011. Substantially all of the equity investments in Corporate Investments were sold during 2010. Other includes liquidating businesses, merger and restructuring charges, ALM functions (i.e., residential mortgage portfolio and investment securities) and related activities (i.e., economic hedges, fair value option on structured liabilities), and the impact of certain allocation methodologies. Other also includes certain residential mortgage and discontinued real estate products that are managed by Legacy Asset Servicing within Consumer Real Estate Services.


⁽²⁾	Fully taxable-equivalent basis


⁽³⁾	During the third quarter of 2011, as a result of the decision to exit the international consumer card businesses, the international consumer card business results were moved to All Other from Card Services and prior periods were reclassified.


⁽⁴⁾	Includes elimination of segments’ excess asset allocations to match liabilities (i.e., deposits) of $662.2 billion and $613.3 billion for the years ended December 31, 2011 and 2010; $645.8 billion, $661.7 billion, $675.2 billion, $666.4 billion and $650.3 billion for the fourth, third, second, and first quarters of 2011 and fourth quarter of 2010, respectively.


⁽⁵⁾	Represents both the risk-based capital and the portion of goodwill and intangibles assigned to All Other as well as the remaining portion of equity not specifically allocated to the business segments.


⁽⁶⁾	Includes elimination of segments’ excess asset allocations to match liabilities (i.e., deposits) of $531.7 billion, $507.4 billion, $489.9 billion, $484.6 billion and $476.5 billion at December 31, 2011, September 30, 2011, June 30, 2011, March 31, 2011 and December 31, 2010, respectively.

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 32



Bank of America Corporation and Subsidiaries
Equity Investments
(Dollars in millions)
	Global Principal Investments Exposures								Equity Investment Income
	December 31, 2011						September 30, 2011		December 31, 2011
	Book Value		Unfunded Commitments		Total		Total		Three Months Ended			Year Ended
Global Principal Investments:
Private Equity Investments	$	1,548	$	73	$	1,621	$	1,964	$	157		$	196
Global Real Estate	914		170		1,084		1,511		17			232
Global Strategic Capital	1,718		146		1,864		2,427		(17		)	133
Legacy/Other Investments	1,447		320		1,767		1,861		52			(169		)
Total Global Principal Investments	$	5,627	$	709	$	6,336	$	7,763	$	209		$	392



Components of Equity Investment Income
(Dollars in millions)
	Year Ended December 31					Fourth Quarter 2011		Third Quarter 2011			Second Quarter 2011		First Quarter 2011		Fourth Quarter 2010
	2011		2010			Fourth Quarter 2011		Third Quarter 2011			Second Quarter 2011		First Quarter 2011		Fourth Quarter 2010
Global Principal Investments	$	392	$	2,299		$	209	$	(1,578	)	$	398	$	1,363	$	866
Corporate Investments	—		(293		)	—		—			—		—		6
Strategic and other investments ⁽¹⁾	6,645		2,543			2,898		2,959			739		49		627
Total equity investment income included in All Other	7,037		4,549			3,107		1,381			1,137		1,412		1,499
Total equity investment income included in the business segments	323		711			120		65			75		63		13
Total consolidated equity investment income	$	7,360	$	5,260		$	3,227	$	1,446		$	1,212	$	1,475	$	1,512


⁽¹⁾	Includes the Corporation’s equity investment interest in BlackRock prior to its sale in the second quarter of 2011, China Construction Bank and Banc of America Merchant Services, LLC.

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 33



Bank of America Corporation and Subsidiaries
Outstanding Loans and Leases
(Dollars in millions)
	December 31 2011		September 30 2011		Increase (Decrease)
Consumer
Residential mortgage ⁽¹⁾	$	262,290	$	266,516	$	(4,226	)
Home equity	124,699		127,736		(3,037		)
Discontinued real estate ⁽²⁾	11,095		11,541		(446		)
U.S. credit card	102,291		102,803		(512		)
Non-U.S. credit card	14,418		16,086		(1,668		)
Direct/Indirect consumer ⁽³⁾	89,713		90,474		(761		)
Other consumer ⁽⁴⁾	2,688		2,810		(122		)
Total consumer loans excluding loans accounted for under the fair value option	607,194		617,966		(10,772		)
Consumer loans accounted for under the fair value option ⁽⁵⁾	2,190		4,741		(2,551		)
Total consumer	609,384		622,707		(13,323		)

Commercial
U.S. commercial ⁽⁶⁾	193,199		192,642		557
Commercial real estate ⁽⁷⁾	39,596		40,888		(1,292		)
Commercial lease financing	21,989		21,350		639
Non-U.S. commercial	55,418		48,461		6,957
Total commercial loans excluding loans accounted for under the option	310,202		303,341		6,861
Commercial loans accounted for under the fair value option ⁽⁵⁾	6,614		6,483		131
Total commercial	316,816		309,824		6,992
Total loans and leases	$	926,200	$	932,531	$	(6,331	)


⁽¹⁾	Includes non-U.S. residential mortgages of $85 million and $86 million at December 31, 2011 and September 30, 2011.


⁽²⁾	Includes $9.9 billion and $10.3 billion of pay option loans, and $1.2 billion and $1.2 billion of subprime loans at December 31, 2011 and September 30, 2011. The Corporation no longer originates these products.

⁽³⁾

Includes dealer financial services loans of $43.0 billion and $43.6 billion, consumer lending of $8.0 billion and $8.9 billion, U.S. securities-based lending margin loans of $23.6 billion and $22.3 billion, student loans of $6.0 billion and $6.1 billion, non-U.S. consumer loans of $7.6 billion and $7.8 billion, and other consumer loans of $1.5 billion and $1.8 billion at December 31, 2011 and September 30, 2011.


⁽⁴⁾	Includes consumer finance loans of $1.7 billion and $1.7 billion, other non-U.S. consumer loans of $929 million and $992 million, and consumer overdrafts of $103 million and $94 million at December 31, 2011 and September 30, 2011.

⁽⁵⁾

Certain consumer loans are accounted for under the fair value option and include residential mortgages of $906 million and $1.3 billion and discontinued real estate of $1.3 billion and $3.4 billion at December 31, 2011 and September 30, 2011. Certain commercial loans are accounted for under the fair value option and include U.S. commercial loans of $2.2 billion and $1.9 billion, commercial real estate loans of $0 and $75 million, and non-U.S. commercial loans of $4.4 billion and $4.5 billion at December 31, 2011 and September 30, 2011.


⁽⁶⁾	Includes U.S. small business commercial loans, including card related products, of $13.3 billion and $13.6 billion at December 31, 2011 and September 30, 2011.


⁽⁷⁾	Includes U.S. commercial real estate loans of $37.8 billion and $39.3 billion, and non-U.S. commercial real estate loans of $1.8 billion and $1.6 billion at December 31, 2011 and September 30, 2011.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 34



Bank of America Corporation and Subsidiaries
Quarterly Average Loans and Leases by Business Segment
(Dollars in millions)
	Fourth Quarter 2011
	Total Corporation		Deposits		Card Services		Consumer Real Estate Services		Global Commercial Banking		Global Banking & Markets		GWIM		All Other
Consumer
Residential mortgage	$	266,144	$	—	$	—	$	1,106	$	63	$	95	$	37,025	$	227,855
Home equity	126,251		—		—		111,138		94		—		14,805		214
Discontinued real estate	14,073		—		—		2,848		—		—		—		11,225
U.S. credit card	102,241		—		102,241		—		—		—		—		—
Non-U.S. credit card	15,981		—		—		—		—		—		—		15,981
Direct/Indirect consumer	90,861		46		8,472		93		43,454		726		31,984		6,086
Other consumer	2,751		500		3		—		—		3		12		2,233
Total consumer	618,302		546		110,716		115,185		43,611		824		83,826		263,594

Commercial
U.S. commercial	196,778		175		10,097		1,806		106,498		52,761		17,111		8,330
Commercial real estate	40,673		—		311		2		36,292		903		1,589		1,576
Commercial lease financing	21,278		—		—		—		—		23,050		4		(1,776		)
Non-U.S. commercial	55,867		—		—		—		1,504		53,102		178		1,083
Total commercial	314,596		175		10,408		1,808		144,294		129,816		18,882		9,213
Total loans and leases	$	932,898	$	721	$	121,124	$	116,993	$	187,905	$	130,640	$	102,708	$	272,807

	Third Quarter 2011
	Total Corporation		Deposits		Card Services		Consumer Real Estate Services		Global Commercial Banking		Global Banking & Markets		GWIM		All Other
Consumer
Residential mortgage	$	268,494	$	—	$	—	$	1,196	$	209	$	99	$	36,656	$	230,334
Home equity	129,125		—		—		112,781		1,080		—		15,029		235
Discontinued real estate	15,923		—		—		4,052		—		—		—		11,871
U.S. credit card	103,671		—		103,671		—		—		—		—		—
Non-U.S. credit card	25,434		—		—		—		—		—		—		25,434
Direct/Indirect consumer	90,280		49		9,415		100		42,282		505		31,390		6,539
Other consumer	2,795		475		—		—		—		5		13		2,302
Total consumer	635,722		524		113,086		118,129		43,571		609		83,088		276,715

Commercial
U.S. commercial	191,439		163		10,167		1,949		104,646		47,809		17,829		8,876
Commercial real estate	42,931		—		294		1		38,189		930		1,653		1,864
Commercial lease financing	21,342		—		—		—		—		23,102		19		(1,779		)
Non-U.S. commercial	50,598		1		—		—		1,631		47,693		196		1,077
Total commercial	306,310		164		10,461		1,950		144,466		119,534		19,697		10,038
Total loans and leases	$	942,032	$	688	$	123,547	$	120,079	$	188,037	$	120,143	$	102,785	$	286,753

	Fourth Quarter 2010
	Total Corporation		Deposits		Card Services		Consumer Real Estate Services		Global Commercial Banking		Global Banking & Markets		GWIM		All Other
Consumer
Residential mortgage	$	254,051	$	—	$	—	$	—	$	282	$	104	$	35,327	$	218,338
Home equity	139,772		—		—		122,164		974		—		16,004		630
Discontinued real estate	13,297		—		—		—		—		—		—		13,297
U.S. credit card	112,673		—		112,673		—		—		—		—		—
Non-U.S. credit card	27,457		—		—		—		—		—		—		27,457
Direct/Indirect consumer	91,549		60		13,101		107		44,185		302		26,225		7,569
Other consumer	2,796		318		—		—		—		5		17		2,456
Total consumer	641,595		378		125,774		122,271		45,441		411		77,573		269,747

Commercial
U.S. commercial	193,608		231		10,730		2,656		102,914		46,386		20,711		9,980
Commercial real estate	51,617		4		234		6		45,854		952		1,829		2,738
Commercial lease financing	21,363		—		—		—		—		23,271		35		(1,943		)
Non-U.S. commercial	32,431		—		—		—		1,084		29,586		158		1,603
Total commercial	299,019		235		10,964		2,662		149,852		100,195		22,733		12,378
Total loans and leases	$	940,614	$	613	$	136,738	$	124,933	$	195,293	$	100,606	$	100,306	$	282,125

Certain prior period amounts have been reclassified among the segments to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 35



Bank of America Corporation and Subsidiaries
Commercial Credit Exposure by Industry ^{(1, 2, 3)}
(Dollars in millions)
	Commercial Utilized							Total Commercial Committed
	December 31 2011		September 30 2011		Increase (Decrease)			December 31 2011			September 30 2011			Increase (Decrease)
Diversified financials	$	62,025	$	65,674	$	(3,649	)	$	92,037		$	92,226		$	(189	)
Real estate ⁽⁴⁾	47,689		49,924		(2,235		)	62,117			63,168			(1,051		)
Government and public education	43,090		45,111		(2,021		)	57,021			60,001			(2,980		)
Healthcare equipment and services	31,298		30,901		397			48,141			47,916			225
Capital goods	24,025		23,746		279			48,013			47,351			662
Retailing	25,478		25,825		(347		)	46,290			46,600			(310		)
Banks	35,231		36,285		(1,054		)	38,735			40,221			(1,486		)
Consumer services	24,445		23,828		617			38,498			37,987			511
Materials	19,384		18,807		577			38,070			37,399			671
Energy	15,151		14,068		1,083			32,074			31,031			1,043
Commercial services and supplies	20,089		21,010		(921		)	30,831			31,467			(636		)
Food, beverage and tobacco	15,904		14,682		1,222			30,501			28,825			1,676
Utilities	8,102		7,398		704			24,552			24,773			(221		)
Media	11,447		11,220		227			21,158			20,766			392
Transportation	12,683		11,867		816			19,036			18,080			956
Individuals and trusts	14,987		15,398		(411		)	18,995			19,335			(340		)
Insurance, including monolines	10,090		10,776		(686		)	16,157			17,719			(1,562		)
Technology hardware and equipment	5,247		4,900		347			12,173			11,676			497
Pharmaceuticals and biotechnology	4,141		3,784		357			11,328			11,026			302
Religious and social organizations	8,536		8,547		(11		)	11,160			11,091			69
Telecommunication services	4,297		4,368		(71		)	10,424			10,508			(84		)
Software and services	4,304		3,568		736			9,579			9,003			576
Consumer durables and apparel	4,505		4,648		(143		)	8,965			9,221			(256		)
Automobiles and components	2,813		2,825		(12		)	7,178			7,356			(178		)
Food and staples retailing	3,273		3,540		(267		)	6,476			6,445			31
Other	8,275		4,827		3,448			11,023			7,354			3,669
Total commercial credit exposure by industry	$	466,509	$	467,527	$	(1,018	)	$	750,532		$	748,545		$	1,987
Net credit default protection purchased on total commitments ⁽⁵⁾								$	(19,356	)	$	(21,602	)

⁽¹⁾

Includes loans and leases, standby letters of credit and financial guarantees, derivative assets, assets held-for-sale, commercial letters of credit, bankers’ acceptances, securitized assets, foreclosed properties and other collateral acquired. Derivative assets are reported on a mark-to-market basis and have been reduced by the amount of cash collateral applied of $58.9 billion and $65.6 billion at December 31, 2011 and September 30, 2011. Not reflected in utilized and committed exposure is additional non-cash derivative collateral held of $16.1 billion and $17.0 billion which consists primarily of other marketable securities at December 31, 2011 and September 30, 2011.

⁽²⁾

Total commercial utilized and total commercial committed exposure includes loans and letters of credit measured at fair value and are comprised of loans outstanding of $6.6 billion and $6.5 billion and issued letters of credit at notional value of $1.3 billion and $1.2 billion at December 31, 2011 and September 30, 2011. In addition, total commercial committed exposure includes unfunded loan commitments at notional value of $24.4 billion and $26.5 billion at December 31, 2011 and September 30, 2011.


⁽³⁾	Includes U.S. small business commercial exposure.


⁽⁴⁾	Industries are viewed from a variety of perspectives to best isolate the perceived risks. For purposes of this table, the real estate industry is defined based upon the borrowers’ or counterparties’ primary business activity using operating cash flows and primary source of repayment as key factors.


⁽⁵⁾	Represents net notional credit protection purchased.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 36



Bank of America Corporation and Subsidiaries
Net Credit Default Protection by Maturity Profile ⁽¹⁾
	December 31 2011		September 30 2011
Less than or equal to one year	16	%	17	%
Greater than one year and less than or equal to five years	77		76
Greater than five years	7		7
Total net credit default protection	100	%	100	%


⁽¹⁾	To mitigate the cost of purchasing credit protection, credit exposure can be added by selling credit protection. The distribution of maturities for net credit default protection purchased is shown above.



Net Credit Default Protection by Credit Exposure Debt Rating ^{(1, 2)}
(Dollars in millions)
	December 31, 2011					September 30, 2011
Ratings ⁽³⁾	Net Notional			Percent		Net Notional			Percent
AAA	$	(32	)	0.2	%	$	(100	)	0.5	%
AA	(779		)	4.0		(823		)	3.8
A	(7,184		)	37.1		(7,669		)	35.5
BBB	(7,436		)	38.4		(8,161		)	37.8
BB	(1,527		)	7.9		(1,809		)	8.4
B	(1,534		)	7.9		(1,653		)	7.7
CCC and below	(661		)	3.4		(732		)	3.4
NR ⁽⁴⁾	(203		)	1.1		(655		)	2.9
Total net credit default protection	$	(19,356	)	100.0	%	$	(21,602	)	100.0	%


⁽¹⁾	To mitigate the cost of purchasing credit protection, credit exposure can be added by selling credit protection. The distribution of debt rating for net notional credit default protection purchased is shown as a negative and the net notional credit protection sold is shown as a positive amount.


⁽²⁾	Ratings are refreshed on a quarterly basis.


⁽³⁾	The Corporation considers ratings of BBB- or higher to meet the definition of investment grade.


⁽⁴⁾	In addition to names which have not been rated, “NR” includes $(15) million and $(469) million in net credit default swap index positions at December 31, 2011 and September 30, 2011. While index positions are principally investment-grade, credit default swaps indices include names in and across each of the ratings categories.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 37



Bank of America Corporation and Subsidiaries
Selected Emerging Markets ⁽¹⁾
(Dollars in millions)	Loans and Leases, and Loan Commitments		Other Financing ⁽²⁾		Derivative Assets ⁽³⁾		Securities / Other Investments ⁽⁴⁾		Total Cross-border Exposure ⁽⁵⁾		Local Country Exposure Net of Local Liabilities ⁽⁶⁾		Total Emerging Markets Exposure at December 31, 2011		Increase (Decrease) from September 30, 2011
Region/Country
Asia Pacific
India	$	4,737	$	1,686	$	1,078	$	2,272	$	9,773	$	712	$	10,485	$	(213	)
South Korea	1,642		1,228		690		2,207		5,767		1,795		7,562		414
China ⁽⁷⁾	3,907		315		1,276		1,751		7,249		83		7,332		(7,682		)
Hong Kong	417		276		179		1,074		1,946		1,259		3,205		(229		)
Singapore	514		130		479		1,932		3,055		—		3,055		(178		)
Taiwan	573		35		80		672		1,360		1,191		2,551		(295		)
Thailand	29		8		44		613		694		—		694		(282		)
Other Asia Pacific ⁽⁸⁾	663		356		174		682		1,875		35		1,910		42
Total Asia Pacific	$	12,482	$	4,034	$	4,000	$	11,203	$	31,719	$	5,075	$	36,794	$	(8,423	)
Latin America
Brazil	$	1,965	$	374	$	436	$	3,346	$	6,121	$	3,010	$	9,131	$	214
Mexico	2,381		305		309		996		3,991		—		3,991		(1,865		)
Chile	1,100		180		314		22		1,616		29		1,645		(283		)
Colombia	360		114		15		29		518		—		518		13
Other Latin America ⁽⁸⁾	255		218		32		334		839		154		993		(291		)
Total Latin America	$	6,061	$	1,191	$	1,106	$	4,727	$	13,085	$	3,193	$	16,278	$	(2,212	)
Middle East and Africa
United Arab Emirates	$	1,134	$	87	$	461	$	12	$	1,694	$	—	$	1,694	$	156
Bahrain	79		1		2		907		989		3		992		—
South Africa	498		53		48		54		653		—		653		85
Other Middle East and Africa ⁽⁸⁾	759		71		116		303		1,249		26		1,275		(184		)
Total Middle East and Africa	$	2,470	$	212	$	627	$	1,276	$	4,585	$	29	$	4,614	$	57
Central and Eastern Europe
Russian Federation	$	1,596	$	145	$	22	$	96	$	1,859	$	17	$	1,876	$	167
Turkey	553		81		10		344		988		217		1,205		328
Other Central and Eastern Europe ⁽⁸⁾	109		143		290		328		870		—		870		(127		)
Total Central and Eastern Europe	$	2,258	$	369	$	322	$	768	$	3,717	$	234	$	3,951	$	368
Total emerging markets exposure	$	23,271	$	5,806	$	6,055	$	17,974	$	53,106	$	8,531	$	61,637	$	(10,210	)

⁽¹⁾

There is no generally accepted definition of emerging markets. The definition that we use includes all countries in Asia Pacific excluding Japan, Australia and New Zealand; all countries in Latin America excluding Cayman Islands and Bermuda; all countries in Middle East and Africa; and all countries in Central and Eastern Europe. At both December 31, 2011 and September 30, 2011, there was $1.7 billion in emerging market exposure accounted for under the fair value option.


⁽²⁾	Includes acceptances, due froms, standby letters of credit, commercial letters of credit and formal guarantees.


⁽³⁾	Derivative assets are carried at fair value and have been reduced by the amount of cash collateral applied of $1.2 billion and $1.9 billion at December 31, 2011 and September 30, 2011. At December 31, 2011 and September 30, 2011, there were $353 million and $756 million of other marketable securities collateralizing derivative assets.


⁽⁴⁾	Generally, cross-border resale agreements are presented based on the domicile of the counterparty, consistent with Federal Financial Institutions Examination Council (FFIEC) reporting requirements. Cross-border resale agreements where the underlying securities are U.S. Treasury securities, in which case the domicile is the U.S., are excluded from this presentation.


⁽⁵⁾	Cross-border exposure includes amounts payable to the Corporation by borrowers or counterparties with a country of residence other than the one in which the credit is booked, regardless of the currency in which the claim is denominated, consistent with FFIEC reporting requirements.

⁽⁶⁾

Local country exposure includes amounts payable to the Corporation by borrowers with a country of residence in which the credit is booked. Local funding or liabilities are subtracted from local exposures consistent with FFIEC reporting requirements. Total amount of available local liabilities funding local country exposure was $18.7 billion and $17.1 billion at December 31, 2011 and September 30, 2011. Local liabilities at December 31, 2011 in Asia Pacific, Latin America, and Middle East and Africa were $17.3 billion, $1.0 billion and $278 million, respectively, of which $9.2 billion was in Singapore, $2.3 billion in China, $2.2 billion in Hong Kong, $1.3 billion in India, $973 million in Mexico, and $804 million in Korea. There were no other countries with available local liabilities funding local country exposure greater than $500 million.


⁽⁷⁾	Securities/other investments includes investment of $716 million in China Construction Bank.


⁽⁸⁾	No country included in the Other Asia Pacific, Other Latin America, Other Middle East and Africa, and Other Central and Eastern Europe had total non-U.S. exposure of more than $500 million.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 38



Bank of America Corporation and Subsidiaries
Selected European Countries
(Dollars in millions)	Loans and Leases, and Loan Commitments		Other Financing ⁽¹⁾		Derivative Assets ⁽²⁾		Securities/ Other Investments ⁽³⁾		Total Cross-border Exposure ⁽⁴⁾		Local Country Exposure Net of Local Liabilities ⁽⁵⁾		Total Non-U.S. Exposure at December 31, 2011 ⁽⁶⁾		Increase (Decrease) From September 30, 2011			Credit Default Protection December 31, 2011 ⁽⁷⁾
Greece
Sovereign	$	—	$	—	$	—	$	34	$	34	$	—	$	34	$	19		$	(17	)
Financial Institutions	—		—		3		10		13		—		13		—			—
Corporates	382		4		33		7		426		—		426		(31		)	—
Total Greece	$	382	$	4	$	36	$	51	$	473	$	—	$	473	$	(12	)	$	(17	)
Ireland
Sovereign	$	2	$	—	$	12	$	24	$	38	$	—	$	38	$	22		$	—
Financial Institutions	46		31		173		470		720		—		720		(567		)	(28		)
Corporates	864		42		100		57		1,063		—		1,063		(401		)	—
Total Ireland	$	912	$	73	$	285	$	551	$	1,821	$	—	$	1,821	$	(946	)	$	(28	)
Italy
Sovereign	$	—	$	—	$	1,542	$	29	$	1,571	$	—	$	1,571	$	41		$	(1,247	)
Financial Institutions	1,105		738		139		83		2,065		310		2,375		1,423			(123		)
Corporates	421		37		541		259		1,258		2,698		3,956		(100		)	(171		)
Total Italy	$	1,526	$	775	$	2,222	$	371	$	4,894	$	3,008	$	7,902	$	1,364		$	(1,541	)
Portugal
Sovereign	$	—	$	—	$	41	$	—	$	41	$	—	$	41	$	5		$	(34	)
Financial Institutions	13		21		2		35		71		—		71		9			—
Corporates	231		—		21		15		267		—		267		3			—
Total Portugal	$	244	$	21	$	64	$	50	$	379	$	—	$	379	$	17		$	(34	)
Spain
Sovereign	$	25	$	—	$	71	$	2	$	98	$	55	$	153	$	20		$	(46	)
Financial Institutions	402		21		143		487		1,053		43		1,096		179			(65		)
Corporates	604		52		112		121		889		1,676		2,565		(867		)	(9		)
Total Spain	$	1,031	$	73	$	326	$	610	$	2,040	$	1,774	$	3,814	$	(668	)	$	(120	)
Total
Sovereign	$	27	$	—	$	1,666	$	89	$	1,782	$	55	$	1,837	$	107		$	(1,344	)
Financial Institutions	1,566		811		460		1,085		3,922		353		4,275		1,044			(216		)
Corporates	2,502		135		807		459		3,903		4,374		8,277		(1,396		)	(180		)
Total selected European exposure	$	4,095	$	946	$	2,933	$	1,633	$	9,607	$	4,782	$	14,389	$	(245	)	$	(1,740	)


⁽¹⁾	Includes acceptances, due froms, standby letters of credit, commercial letters of credit and formal guarantees.


⁽²⁾	Derivative assets are carried at fair value and have been reduced by the amount of cash collateral applied of $3.5 billion at December 31, 2011. At December 31, 2011, there was $83 million of other marketable securities collateralizing derivative assets.


⁽³⁾	Includes $369 million in notional value of reverse repurchase agreements, which are presented based on the domicile of the counterparty consistent with FFIEC reporting requirements. Cross-border resale agreements where the underlying collateral is U.S. Treasury securities are excluded from this presentation.


⁽⁴⁾	Cross-border exposure includes amounts payable to the Corporation by borrowers or counterparties with a country of residence other than the one in which the credit is booked, regardless of the currency in which the claim is denominated, consistent with FFIEC reporting requirements.

⁽⁵⁾

Local country exposure includes amounts payable to the Corporation by borrowers with a country of residence in which the credit is booked. Local funding or liabilities of $939 million are subtracted from local exposures consistent with FFIEC reporting requirements. Of the $939 million applied for exposure reduction, $562 million was for Ireland, $217 million for Italy, $126 million for Spain and $34 million for Greece.


⁽⁶⁾	Includes $3.0 billion in unfunded commitments of which $97 million was for Greece, $174 million for Ireland, $1.7 billion for Italy, $73 million for Portugal and $884 million for Spain.

⁽⁷⁾

Represents net notional credit default protection purchased to hedge derivative assets. At December 31, 2011, the fair value of protection purchased to hedge derivative assets was $(6) million for Greece, $(27) million for Ireland, $(1.2) billion for Italy, $(23) million for Portugal and $(112) million for Spain. The effectiveness of credit default swap protection as a hedge is influenced by a number of factors, including the contractual terms of the credit default swap. Generally, only the occurrence of a credit event as defined by the credit default swap terms (which may include, among other events, the failure to pay by, or restructuring of, the reference entity) results in a payment under the purchased credit protection contracts. Whether a credit event has occurred is determined by the relevant International Swaps and Derivatives Association, Inc. (ISDA) Determination Committee (comprised of various ISDA member firms) based on the terms of the credit default swap and facts and circumstances for the event. Accordingly, the Corporation's credit protection contracts may not protect against a loss because the contracts only pay out under certain scenarios.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 39



Bank of America Corporation and Subsidiaries
Nonperforming Loans, Leases and Foreclosed Properties
(Dollars in millions)
	December 31 2011			September 30 2011			June 30 2011			March 31 2011			December 31 2010
Residential mortgage	$	15,970		$	16,430		$	16,726		$	17,466		$	17,691
Home equity	2,453			2,333			2,345			2,559			2,694
Discontinued real estate	290			308			324			327			331
Direct/Indirect consumer	40			52			58			68			90
Other consumer	15			24			25			36			48
Total consumer	18,768			19,147			19,478			20,456			20,854
U.S. commercial	2,174			2,518			2,767			3,056			3,453
Commercial real estate	3,880			4,474			5,051			5,695			5,829
Commercial lease financing	26			23			23			53			117
Non-U.S. commercial	143			145			108			155			233
	6,223			7,160			7,949			8,959			9,632
U.S. small business commercial	114			139			156			172			204
Total commercial	6,337			7,299			8,105			9,131			9,836
Total nonperforming loans and leases	25,105			26,446			27,583			29,587			30,690
Foreclosed properties	2,603			2,613			2,475			2,056			1,974
Total nonperforming loans, leases and foreclosed properties ^{(1, 2, 3)}	$	27,708		$	29,059		$	30,058		$	31,643		$	32,664

Fully-insured home loans past due 90 days or more and still accruing	$	21,164		$	20,299		$	20,047		$	19,754		$	16,768
Consumer credit card past due 90 days or more and still accruing	2,412			2,544			3,020			3,570			3,919
Other loans past due 90 days or more and still accruing	1,060			1,163			1,223			1,559			1,692
Total loans past due 90 days or more and still accruing ^{(2, 4, 5)}	$	24,636		$	24,006		$	24,290		$	24,883		$	22,379

Nonperforming loans, leases and foreclosed properties/Total assets ⁽⁶⁾	1.31		%	1.32		%	1.33		%	1.39		%	1.44		%
Nonperforming loans, leases and foreclosed properties/Total loans, leases and foreclosed properties ⁽⁶⁾	3.01			3.15			3.22			3.40			3.48
Nonperforming loans and leases/Total loans and leases ⁽⁶⁾	2.74			2.87			2.96			3.19			3.27

Commercial utilized reservable criticized exposure ⁽⁷⁾	$	27,247		$	30,901		$	35,110		$	39,435		$	42,621
Commercial utilized reservable criticized exposure/Commercial utilized reservable exposure ⁽⁷⁾	7.41		%	8.51		%	9.73		%	10.94		%	11.80		%
Total commercial utilized criticized exposure/Commercial utilized exposure ⁽⁷⁾	7.47			8.35			10.80			11.73			12.43


⁽¹⁾	Balances do not include past due consumer credit card, consumer loans secured by real estate where repayments are insured by the Federal Housing Administration and individually insured long-term stand-by agreements (fully-insured home loans), and in general, other consumer and commercial loans not secured by real estate.


⁽²⁾	Balances do not include purchased credit-impaired loans even though the customer may be contractually past due. Purchased credit-impaired loans were recorded at fair value upon acquisition and accrete interest income over the remaining life of the loan.



⁽³⁾ Balances do not include the following:	December 31 2011		September 30 2011		June 30 2011		March 31 2011		December 31 2010
Nonperforming loans held-for-sale	$	1,793	$	1,814	$	2,119	$	2,421	$	2,540
Nonperforming loans accounted for under the fair value option	786		2,032		2,389		15		30
Nonaccruing troubled debt restructured loans removed from the purchased credit-impaired portfolio prior to January 1, 2010	477		474		465		456		426

⁽⁴⁾

Balances do not include loans held-for-sale past due 90 days or more and still accruing of $41 million, $67 million, $19 million, $48 million and $60 million at December 31, 2011, September 30, 2011, June 30, 2011, March 31, 2011 and December 31, 2010, respectively. At December 31, 2011, September 30, 2011, June 30, 2011, March 31, 2011 and December 31, 2010 there were no loans accounted for under the fair value option past due 90 days or more and still accruing interest.


⁽⁵⁾	These balances are excluded from total nonperforming loans, leases and foreclosed properties.


⁽⁶⁾	Total assets and total loans and leases do not include loans accounted for under the fair value option of $8.8 billion, $11.2 billion, $9.6 billion, $3.7 billion and $3.3 billion at December 31, 2011, September 30, 2011, June 30, 2011, March 31, 2011 and December 31, 2010, respectively.


⁽⁷⁾	Criticized exposure corresponds to the Special Mention, Substandard and Doubtful asset categories defined by regulatory authorities. The reservable criticized exposure excludes loans held-for-sale, exposure accounted for under the fair value option and other nonreservable exposure.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 40



Bank of America Corporation and Subsidiaries
Nonperforming Loans, Leases and Foreclosed Properties Activity ⁽¹⁾
(Dollars in millions)
	Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Nonperforming Consumer Loans:
Balance, beginning of period	$	19,147		$	19,478		$	20,456		$	20,854		$	21,429
Additions to nonperforming loans:
New nonaccrual loans	3,757			4,036			3,803			4,127			4,568
Reductions in nonperforming loans:
Paydowns and payoffs	(803		)	(944		)	(792		)	(779		)	(739		)
Returns to performing status ⁽²⁾	(1,018		)	(1,072		)	(1,311		)	(1,340		)	(1,841		)
Charge-offs ⁽³⁾	(1,833		)	(1,972		)	(2,270		)	(2,020		)	(2,261		)
Transfers to foreclosed properties	(482		)	(379		)	(408		)	(386		)	(302		)
Total net reductions to nonperforming loans	(379		)	(331		)	(978		)	(398		)	(575		)
Total nonperforming consumer loans, end of period	18,768			19,147			19,478			20,456			20,854
Foreclosed properties	1,991			1,892			1,797			1,331			1,249
Total nonperforming consumer loans and foreclosed properties, end of period	$	20,759		$	21,039		$	21,275		$	21,787		$	22,103

Nonperforming Commercial Loans and Leases ⁽⁴⁾:
Balance, beginning of period	$	7,299		$	8,105		$	9,131		$	9,836		$	10,867
Additions to nonperforming loans and leases:
New nonaccrual loans and leases	1,084			1,231			1,042			1,299			1,820
Advances	20			18			52			67			102
Reductions in nonperforming loans and leases:
Paydowns and payoffs	(949		)	(721		)	(1,023		)	(764		)	(1,113		)
Sales	(211		)	(554		)	(141		)	(247		)	(228		)
Return to performing status ⁽⁵⁾	(358		)	(143		)	(362		)	(320		)	(465		)
Charge-offs ⁽⁶⁾	(386		)	(412		)	(290		)	(488		)	(767		)
Transfers to foreclosed properties	(128		)	(205		)	(241		)	(200		)	(304		)
Transfers to loans held-for-sale	(34		)	(20		)	(63		)	(52		)	(76		)
Total net reductions in nonperforming loans and leases	(962		)	(806		)	(1,026		)	(705		)	(1,031		)
Total nonperforming commercial loans and leases, end of period	6,337			7,299			8,105			9,131			9,836
Foreclosed properties	612			721			678			725			725
Total nonperforming commercial loans, leases and foreclosed properties, end of period	$	6,949		$	8,020		$	8,783		$	9,856		$	10,561


⁽¹⁾	For amounts excluded from nonperforming loans, leases and foreclosed properties, see footnotes to Nonperforming Loans, Leases and Foreclosed Properties table on page 40.

⁽²⁾

Consumer loans may be returned to performing status when all principal and interest is current and full repayment of the remaining contractual principal and interest is expected, or when the loan otherwise becomes well-secured and is in the process of collection. Certain troubled debt restructurings are classified as nonperforming at the time of restructure and may only be returned to performing status after considering the borrower’s sustained repayment performance for a reasonable period, generally six months.


⁽³⁾	Our policy is not to classify consumer credit card and consumer loans not secured by real estate as nonperforming; therefore, the charge-offs on these loans have no impact on nonperforming activity and therefore are excluded from this table.


⁽⁴⁾	Includes U.S. small business commercial activity.

⁽⁵⁾

Commercial loans and leases may be restored to performing status when all principal and interest is current and full repayment of the remaining contractual principal and interest is expected or when the loan otherwise becomes well-secured and is in the process of collection. Troubled debt restructurings are generally classified as performing after a sustained period of demonstrated payment performance.


⁽⁶⁾	Business card loans are not classified as nonperforming; therefore, the charge-offs on these loans have no impact on nonperforming activity and accordingly are excluded from this table.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 41



Bank of America Corporation and Subsidiaries
Quarterly Net Charge-offs and Net Charge-off Ratios ⁽¹⁾
(Dollars in millions)
	Fourth Quarter 2011					Third Quarter 2011					Second Quarter 2011					First Quarter 2011					Fourth Quarter 2010
Net Charge-offs	Amount			Percent		Amount			Percent		Amount			Percent		Amount			Percent		Amount		Percent
Residential mortgage	$	834		1.25	%	$	989		1.47	%	$	1,104		1.67	%	$	905		1.40	%	$	970	1.51	%
Home equity	939			2.95		1,092			3.35		1,263			3.84		1,179			3.51		1,271		3.61
Discontinued real estate	22			0.76		24			0.80		26			0.84		20			0.61		11		0.35
U.S. credit card	1,432			5.55		1,639			6.28		1,931			7.29		2,274			8.39		2,572		9.05
Non-U.S. credit card	(36		)	(0.89	)	374			5.83		429			6.31		402			5.91		339		4.90
Direct/Indirect consumer	284			1.24		301			1.32		366			1.64		525			2.36		641		2.78
Other consumer	63			9.04		56			7.81		43			6.44		40			5.93		50		6.96
Total consumer	3,538			2.28		4,475			2.82		5,162			3.27		5,345			3.38		5,854		3.62
U.S. Commercial ⁽²⁾	78			0.17		78			0.18		60			0.14		(21		)	(0.05	)	210		0.47
Commercial real estate	200			1.95		296			2.73		163			1.43		288			2.42		347		2.67
Commercial lease financing	32			0.59		(1		)	(0.01	)	(8		)	(0.15	)	1			0.02		20		0.38
Non-U.S. commercial	18			0.15		18			0.15		13			0.13		103			1.22		8		0.10
	328			0.44		391			0.54		228			0.32		371			0.54		585		0.83
U.S. small business commercial	188			5.55		220			6.36		275			7.78		312			8.68		344		9.13
Total commercial	516			0.66		611			0.81		503			0.68		683			0.94		929		1.25
Total net charge-offs	$	4,054		1.74		$	5,086		2.17		$	5,665		2.44		$	6,028		2.61		$	6,783	2.87

By Business Segment
Deposits	$	54		29.86	%	$	48		27.52	%	$	36		23.58	%	$	34		21.34	%	$	40	25.64	%
Card Services	1,754			5.74		2,031			6.52		2,434			7.67		2,916			8.93		3,327		9.65
Consumer Real Estate Services	894			3.14		1,036			3.58		1,213			4.16		1,114			3.75		1,183		3.76
Global Commercial Banking	360			0.76		443			0.94		321			0.68		514			1.08		639		1.30
Global Banking & Markets	71			0.23		31			0.11		(9		)	(0.03	)	(3		)	(0.01	)	25		0.10
Global Wealth & Investment Management	113			0.44		135			0.52		129			0.50		88			0.36		131		0.52
All Other	808			1.17		1,362			1.89		1,541			2.15		1,365			1.92		1,438		2.02
Total net charge-offs	$	4,054		1.74		$	5,086		2.17		$	5,665		2.44		$	6,028		2.61		$	6,783	2.87


⁽¹⁾	Net charge-off ratios are calculated as net charge-offs divided by average outstanding loans and leases excluding loans accounted for under the fair value option during the period for each loan and lease category.


⁽²⁾	Excludes U.S. small business commercial loans.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 42



Bank of America Corporation and Subsidiaries
Year-to-Date Net Charge-offs and Net Charge-off Ratios ⁽¹⁾
(Dollars in millions)
	Year Ended December 31
	2011				2010
Net Charge-offs	Amount		Percent		Amount		Percent
Residential mortgage	$	3,832	1.45	%	$	3,670	1.49	%
Home equity	4,473		3.42		6,781		4.65
Discontinued real estate	92		0.75		68		0.49
U.S. credit card	7,276		6.90		13,027		11.04
Non-U.S. credit card	1,169		4.86		2,207		7.88
Direct/Indirect consumer	1,476		1.64		3,336		3.45
Other consumer	202		7.32		261		8.89
Total consumer	18,520		2.94		29,350		4.51
U.S. Commercial ⁽²⁾	195		0.11		881		0.50
Commercial real estate	947		2.13		2,017		3.37
Commercial lease financing	24		0.11		57		0.27
Non-U.S. commercial	152		0.36		111		0.39
	1,318		0.46		3,066		1.07
U.S. small business commercial	995		7.12		1,918		12.00
Total commercial	2,313		0.77		4,984		1.64
Total net charge-offs	$	20,833	2.24		$	34,334	3.60

By Business Segment
Deposits	$	172	25.78	%	$	219	31.78	%
Card Services	9,135		7.24		17,249		11.89
Consumer Real Estate Services	4,257		3.66		6,487		5.02
Global Commercial Banking	1,638		0.87		3,406		1.67
Global Banking & Markets	90		0.08		307		0.32
Global Wealth & Investment Management	465		0.46		477		0.48
All Other	5,076		1.79		6,189		2.20
Total net charge-offs	$	20,833	2.24		$	34,334	3.60


⁽¹⁾	Net charge-off ratios are calculated as net charge-offs divided by average outstanding loans and leases excluding loans accounted for under the fair value option during the period for each loan and lease category.


⁽²⁾	Excludes U.S. small business commercial loans.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 43



Bank of America Corporation and Subsidiaries
Allocation of the Allowance for Credit Losses by Product Type
(Dollars in millions)
	December 31, 2011						September 30, 2011						December 31, 2010
Allowance for loan and lease losses	Amount		Percent of Total		Percent of Loans and Leases Outstanding ⁽¹⁾		Amount		Percent of Total		Percent of Loans and Leases Outstanding ⁽¹⁾		Amount		Percent of Total		Percent of Loans and Leases Outstanding ⁽¹⁾
Residential mortgage	$	5,935	17.57	%	2.26	%	$	5,832	16.62	%	2.19	%	$	5,082	12.14	%	1.97	%
Home equity	13,094		38.76		10.50		12,998		37.05		10.18		12,887		30.77		9.34
Discontinued real estate	2,050		6.07		18.48		1,902		5.42		16.48		1,283		3.06		9.79
U.S. credit card	6,322		18.71		6.18		6,780		19.33		6.59		10,876		25.97		9.56
Non-U.S.credit card	946		2.80		6.56		1,314		3.75		8.17		2,045		4.88		7.45
Direct/Indirect consumer	1,153		3.41		1.29		1,281		3.65		1.42		2,381		5.68		2.64
Other consumer	148		0.44		5.50		150		0.43		5.35		161		0.38		5.67
Total consumer	29,648		87.76		4.88		30,257		86.25		4.90		34,715		82.88		5.40
U.S. commercial ⁽²⁾	2,441		7.23		1.26		2,627		7.49		1.36		3,576		8.54		1.88
Commercial real estate	1,349		3.99		3.41		1,860		5.30		4.55		3,137		7.49		6.35
Commercial lease financing	92		0.27		0.42		100		0.28		0.47		126		0.30		0.57
Non-U.S.commercial	253		0.75		0.46		238		0.68		0.49		331		0.79		1.03
Total commercial ⁽³⁾	4,135		12.24		1.33		4,825		13.75		1.59		7,170		17.12		2.44
Allowance for loan and lease losses	33,783		100.00	%	3.68		35,082		100.00	%	3.81		41,885		100.00	%	4.47
Reserve for unfunded lending commitments	714						790						1,188
Allowance for credit losses	$	34,497					$	35,872					$	43,073

Asset Quality Indicators

Allowance for loan and lease losses/Total loans and leases ⁽⁵⁾			3.68	%					3.81	%					4.47	%
Allowance for loan and lease losses (excluding the valuation allowance for purchased credit-impaired loans)/Total loans and leases (excluding purchased credit-impaired loans) ^{(4, 5)}			2.86						3.02						3.94
Allowance for loan and lease losses/Total nonperforming loans and leases⁽⁶⁾			135						133						136
Allowance for loan and lease losses (excluding the valuation allowance for purchased credit-impaired loans)/Total nonperforming loans and leases ⁽⁴⁾			101						101						116
Allowance for loan and lease losses/Annualized net charge-offs ⁽⁷⁾			2.10						1.74						1.56
Allowance for loan and lease losses/Annualized net charge-offs (excluding purchased credit-impaired loans) ^{(4, 7)}			1.57						1.33						1.32

⁽¹⁾

Ratios are calculated as allowance for loan and lease losses as a percentage of loans and leases outstanding excluding loans accounted for under the fair value option for each loan and lease category. Loans accounted for under the fair value option include residential mortgage loans of $906 million and $1.3 billion and discontinued real estate loans of $1.3 billion and $3.4 billion at December 31, 2011 and September 30, 2011, respectively. They also include U.S. commercial loans of $2.2 billion, $1.9 billion and $1.6 billion, non-U.S. commercial loans of $4.4 billion, $4.5 billion and $1.7 billion, and commercial real estate loans of $0, $75 million and $79 million at December 31, 2011, September 30, 2011 and December 31, 2010, respectively.


⁽²⁾	Includes allowance for U.S. small business commercial loans of $893 million, $935 million and $1.5 billion at December 31, 2011, September 30, 2011 and December 31, 2010, respectively.


⁽³⁾	Includes allowance for loan and lease losses for impaired commercial loans of $545 million, $798 million and $1.1 billion at December 31, 2011, September 30, 2011 and December 31, 2010, respectively.


⁽⁴⁾	Excludes valuation allowance on Countrywide purchased credit-impaired loans of $8.5 billion, $8.2 billion and $6.4 billion at December 31, 2011, September 30, 2011 and December 31, 2010, respectively.


⁽⁵⁾	Total loans and leases do not include loans accounted for under the fair value option of $8.8 billion, $11.2 billion and $3.3 billion at December 31, 2011, September 30, 2011 and December 31, 2010, respectively.

⁽⁶⁾

Allowance for loan and lease losses includes $17.5 billion, $18.3 billion and $22.9 billion allocated to products (primarily Card Services portfolios and purchased credit-impaired loans) that are excluded from nonperforming loans and leases at December 31, 2011, September 30, 2011 and December 31, 2010, respectively. Excluding these amounts, allowance for loan and lease losses as a percentage of total nonperforming loans and leases was 65 percent, 63 percent and 62 percent at December 31, 2011, September 30, 2011 and December 31, 2010, respectively.


⁽⁷⁾	Excluding recoveries related to the bulk sale of previously charged-off U.K. credit card loans and home equity lien protection insurance, the ratio of the allowance for loan and lease losses to annualized net charge-offs would have been 1.92 and 1.44 (excluding purchased credit-impaired loans) for the quarter ended December 31, 2011.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 44



Exhibit A: Non-GAAP Reconciliations

Bank of America Corporation and Subsidiaries
Reconciliations to GAAP Financial Measures
(Dollars in millions)

The Corporation evaluates its business based on a fully taxable-equivalent basis, a non-GAAP financial measure. The Corporation believes managing the business with net interest income on a fully taxable-equivalent basis provides a more accurate picture of the interest margin for comparative purposes. Total revenue, net of interest expense, includes net interest income on a fully taxable-equivalent basis and noninterest income. The Corporation views related ratios and analyses (i.e., efficiency ratios and net interest yield) on a fully taxable-equivalent basis. To derive the fully taxable-equivalent basis, net interest income is adjusted to reflect tax exempt income on an equivalent before-tax basis with a corresponding increase in income tax expense. This measure ensures comparability of net interest income arising from taxable and tax-exempt sources. The efficiency ratio measures the costs expended to generate a dollar of revenue, and net interest yield evaluates the basis points the Corporation earns over the cost of funds.

The Corporation also evaluates its business based on the following ratios that utilize tangible equity, a non-GAAP financial measure. Return on average tangible common shareholders’ equity measures the Corporation’s earnings contribution as a percentage of average common shareholders’ equity plus any Common Equivalent Securities less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Return on average tangible shareholders’ equity measures the Corporation’s earnings contribution as a percentage of average shareholders’ equity less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. The tangible common equity ratio represents ending common shareholders’ equity plus any Common Equivalent Securities less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. The tangible equity ratio represents total ending shareholders’ equity less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities divided by total assets less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities. Tangible book value per common share represents ending common shareholders’ equity less goodwill and intangible assets (excluding mortgage servicing rights), net of related deferred tax liabilities divided by ending common shares outstanding. These measures are used to evaluate the Corporation’s use of equity (i.e., capital). In addition, profitability, relationship and investment models all use return on average tangible shareholders’ equity as key measures to support our overall growth goals.

In addition, the Corporation evaluates its business segment results based on return on average economic capital, a non-GAAP financial measure. Return on average economic capital for the segments is calculated as net income adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average economic capital. Economic capital represents average allocated equity less goodwill and a percentage of intangible assets. It also believes the use of this non-GAAP financial measure provides additional clarity in assessing the segments.

In certain presentations, earnings and diluted earnings per common share, the efficiency ratio, return on average assets, return on common shareholders’ equity, return on average tangible common shareholders’ equity and return on average tangible shareholders’ equity are calculated excluding the impact of goodwill impairment charges of $581 million and $2.6 billion recorded in the fourth and second quarters of 2011, and $2.0 billion and $10.4 billion recorded in the fourth and third quarters of 2010. Accordingly, these are non-GAAP financial measures.

See the tables below and on pages 46-47 for reconciliations of these non-GAAP financial measures with financial measures defined by GAAP for the three months ended December 31, 2011, September 30, 2011, June 30, 2011, March 31, 2011 and December 31, 2010 and the years ended December 31, 2011 and 2010. The Corporation believes the use of these non-GAAP financial measures provides additional clarity in assessing the results of the Corporation. Other companies may define or calculate supplemental financial data differently.



	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011		Second Quarter 2011			First Quarter 2011		Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011		Second Quarter 2011			First Quarter 2011		Fourth Quarter 2010

Reconciliation of net interest income to net interest income on a fully taxable-equivalent basis

Net interest income	$	44,616		$	51,523		$	10,701		$	10,490	$	11,246		$	12,179	$	12,439
Fully taxable-equivalent adjustment	972			1,170			258			249		247			218		270
Net interest income on a fully taxable-equivalent basis	$	45,588		$	52,693		$	10,959		$	10,739	$	11,493		$	12,397	$	12,709

Reconciliation of total revenue, net of interest expense to total revenue, net of interest expense on a fully taxable-equivalent basis

Total revenue, net of interest expense	$	93,454		$	110,220		$	24,888		$	28,453	$	13,236		$	26,877	$	22,398
Fully taxable-equivalent adjustment	972			1,170			258			249		247			218		270
Total revenue, net of interest expense on a fully taxable-equivalent basis	$	94,426		$	111,390		$	25,146		$	28,702	$	13,483		$	27,095	$	22,668

Reconciliation of total noninterest expense to total noninterest expense, excluding goodwill impairment charges

Total noninterest expense	$	80,274		$	83,108		$	19,522		$	17,613	$	22,856		$	20,283	$	20,864
Goodwill impairment charges	(3,184		)	(12,400		)	(581		)	—		(2,603		)	—		(2,000		)
Total noninterest expense, excluding goodwill impairment charges	$	77,090		$	70,708		$	18,941		$	17,613	$	20,253		$	20,283	$	18,864

Reconciliation of income tax expense (benefit) to income tax expense (benefit) on a fully taxable-equivalent basis

Income tax expense (benefit)	$	(1,676	)	$	915		$	441		$	1,201	$	(4,049	)	$	731	$	(2,351	)
Fully taxable-equivalent adjustment	972			1,170			258			249		247			218		270
Income tax expense (benefit) on a fully taxable-equivalent basis	$	(704	)	$	2,085		$	699		$	1,450	$	(3,802	)	$	949	$	(2,081	)

Reconciliation of net income (loss) to net income (loss), excluding goodwill impairment charges

Net income (loss)	$	1,446		$	(2,238	)	$	1,991		$	6,232	$	(8,826	)	$	2,049	$	(1,244	)
Goodwill impairment charges	3,184			12,400			581			—		2,603			—		2,000
Net income (loss), excluding goodwill impairment charges	$	4,630		$	10,162		$	2,572		$	6,232	$	(6,223	)	$	2,049	$	756

Reconciliation of net income (loss) applicable to common shareholders to net income (loss) applicable to common shareholders, excluding goodwill impairment charges

Net income (loss) applicable to common shareholders	$	85		$	(3,595	)	$	1,584		$	5,889	$	(9,127	)	$	1,739	$	(1,565	)
Goodwill impairment charges	3,184			12,400			581			—		2,603			—		2,000
Net income (loss) applicable to common shareholders, excluding goodwill impairment charges	$	3,269		$	8,805		$	2,165		$	5,889	$	(6,524	)	$	1,739	$	435

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 45



Exhibit A: Non-GAAP Reconciliations - continued

Bank of America Corporation and Subsidiaries
Reconciliations to GAAP Financial Measures
(Dollars in millions)

	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010

Reconciliation of average common shareholders’ equity to average tangible common shareholders’ equity

Common shareholders’ equity	$	211,709		$	212,686		$	209,324		$	204,928		$	218,505		$	214,206		$	218,728
Common Equivalent Securities	—			2,900			—			—			—			—			—
Goodwill	(72,334		)	(82,600		)	(70,647		)	(71,070		)	(73,748		)	(73,922		)	(75,584		)
Intangible assets (excluding mortgage servicing rights)	(9,180		)	(10,985		)	(8,566		)	(9,005		)	(9,394		)	(9,769		)	(10,211		)
Related deferred tax liabilities	2,898			3,306			2,775			2,852			2,932			3,035			3,121
Tangible common shareholders’ equity	$	133,093		$	125,307		$	132,886		$	127,705		$	138,295		$	133,550		$	136,054

Reconciliation of average shareholders’ equity to average tangible shareholders’ equity

Shareholders’ equity	$	229,095		$	233,235		$	228,235		$	222,410		$	235,067		$	230,769		$	235,525
Goodwill	(72,334		)	(82,600		)	(70,647		)	(71,070		)	(73,748		)	(73,922		)	(75,584		)
Intangible assets (excluding mortgage servicing rights)	(9,180		)	(10,985		)	(8,566		)	(9,005		)	(9,394		)	(9,769		)	(10,211		)
Related deferred tax liabilities	2,898			3,306			2,775			2,852			2,932			3,035			3,121
Tangible shareholders’ equity	$	150,479		$	142,956		$	151,797		$	145,187		$	154,857		$	150,113		$	152,851

Reconciliation of period-end common shareholders’ equity to period-end tangible common shareholders’ equity

Common shareholders’ equity	$	211,704		$	211,686		$	211,704		$	210,772		$	205,614		$	214,314		$	211,686
Goodwill	(69,967		)	(73,861		)	(69,967		)	(70,832		)	(71,074		)	(73,869		)	(73,861		)
Intangible assets (excluding mortgage servicing rights)	(8,021		)	(9,923		)	(8,021		)	(8,764		)	(9,176		)	(9,560		)	(9,923		)
Related deferred tax liabilities	2,702			3,036			2,702			2,777			2,853			2,933			3,036
Tangible common shareholders’ equity	$	136,418		$	130,938		$	136,418		$	133,953		$	128,217		$	133,818		$	130,938

Reconciliation of period-end shareholders’ equity to period-end tangible shareholders’ equity

Shareholders’ equity	$	230,101		$	228,248		$	230,101		$	230,252		$	222,176		$	230,876		$	228,248
Goodwill	(69,967		)	(73,861		)	(69,967		)	(70,832		)	(71,074		)	(73,869		)	(73,861		)
Intangible assets (excluding mortgage servicing rights)	(8,021		)	(9,923		)	(8,021		)	(8,764		)	(9,176		)	(9,560		)	(9,923		)
Related deferred tax liabilities	2,702			3,036			2,702			2,777			2,853			2,933			3,036
Tangible shareholders’ equity	$	154,815		$	147,500		$	154,815		$	153,433		$	144,779		$	150,380		$	147,500

Reconciliation of period-end assets to period-end tangible assets

Assets	$	2,129,046		$	2,264,909		$	2,129,046		$	2,219,628		$	2,261,319		$	2,274,532		$	2,264,909
Goodwill	(69,967		)	(73,861		)	(69,967		)	(70,832		)	(71,074		)	(73,869		)	(73,861		)
Intangible assets (excluding mortgage servicing rights)	(8,021		)	(9,923		)	(8,021		)	(8,764		)	(9,176		)	(9,560		)	(9,923		)
Related deferred tax liabilities	2,702			3,036			2,702			2,777			2,853			2,933			3,036
Tangible assets	$	2,053,760		$	2,184,161		$	2,053,760		$	2,142,809		$	2,183,922		$	2,194,036		$	2,184,161

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 46



Exhibit A: Non-GAAP Reconciliations - continued

Bank of America Corporation and Subsidiaries
Reconciliations to GAAP Financial Measures
(Dollars in millions)
	Year Ended December 31						Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
	2011			2010			Fourth Quarter 2011			Third Quarter 2011			Second Quarter 2011			First Quarter 2011			Fourth Quarter 2010
Reconciliation of return on average economic capital

Deposits

Reported net income (loss)	$	1,192		$	1,362		$	141		$	276		$	424		$	351		$	(200	)
Adjustment related to intangibles ⁽¹⁾	3			10			2			1			(1		)	1			2
Adjusted net income (loss)	$	1,195		$	1,372		$	143		$	277		$	423		$	352		$	(198	)

Average allocated equity	$	23,735		$	24,222		$	23,862		$	23,820		$	23,612		$	23,641		$	24,128
Adjustment related to goodwill and a percentage of intangibles	(17,949		)	(17,975		)	(17,939		)	(17,947		)	(17,950		)	(17,958		)	(17,967		)
Average economic capital	$	5,786		$	6,247		$	5,923		$	5,873		$	5,662		$	5,683		$	6,161

Card Services

Reported net income (loss)	$	5,788		$	(6,980	)	$	1,022		$	1,263		$	1,939		$	1,564		$	1,289
Adjustment related to intangibles ⁽¹⁾	17			70			5			4			3			5			15
Goodwill impairment charge	—			10,400			—			—			—			—			—
Adjusted net income	$	5,805		$	3,490		$	1,027		$	1,267		$	1,942		$	1,569		$	1,304

Average allocated equity	$	21,128		$	32,418		$	20,610		$	20,755		$	21,016		$	22,152		$	23,518
Adjustment related to goodwill and a percentage of intangibles	(10,589		)	(17,644		)	(10,549		)	(10,561		)	(10,606		)	(10,640		)	(10,672		)
Average economic capital	$	10,539		$	14,774		$	10,061		$	10,194		$	10,410		$	11,512		$	12,846

Consumer Real Estate Services

Reported net loss	$	(19,529	)	$	(8,947	)	$	(1,459	)	$	(1,137	)	$	(14,519	)	$	(2,414	)	$	(4,937	)
Adjustment related to intangibles ⁽¹⁾	—			3			—			—			—			—			—
Goodwill impairment charges	2,603			2,000			—			—			2,603			—			2,000
Adjusted net loss	$	(16,926	)	$	(6,944	)	$	(1,459	)	$	(1,137	)	$	(11,916	)	$	(2,414	)	$	(2,937	)

Average allocated equity	$	16,202		$	26,016		$	14,757		$	14,240		$	17,139		$	18,736		$	24,310
Adjustment related to goodwill and a percentage of intangibles	(1,350		)	(4,802		)	—			—			(2,702		)	(2,742		)	(4,799		)
Average economic capital	$	14,852		$	21,214		$	14,757		$	14,240		$	14,437		$	15,994		$	19,511

Global Commercial Bank

Reported net income	$	4,402		$	3,218		$	1,048		$	1,050		$	1,381		$	923		$	1,053
Adjustment related to intangibles ⁽¹⁾	2			5			—			—			1			1			1
Adjusted net income	$	4,404		$	3,223		$	1,048		$	1,050		$	1,382		$	924		$	1,054

Average allocated equity	$	40,867		$	43,590		$	40,718		$	40,726		$	40,522		$	41,512		$	42,997
Adjustment related to goodwill and a percentage of intangibles	(20,695		)	(20,684		)	(20,692		)	(20,689		)	(20,697		)	(20,700		)	(20,703		)
Average economic capital	$	20,172		$	22,906		$	20,026		$	20,037		$	19,825		$	20,812		$	22,294

Global Banking and Markets

Reported net income (loss)	$	2,967		$	6,297		$	(433	)	$	(302	)	$	1,559		$	2,143		$	669
Adjustment related to intangibles ⁽¹⁾	17			19			4			5			4			4			4
Adjusted net income (loss)	$	2,984		$	6,316		$	(429	)	$	(297	)	$	1,563		$	2,147		$	673

Average allocated equity	$	37,233		$	50,037		$	33,707		$	36,372		$	37,458		$	41,491		$	46,935
Adjustment related to goodwill and a percentage of intangibles	(10,650		)	(10,106		)	(10,958		)	(10,783		)	(10,474		)	(10,379		)	(10,240		)
Average economic capital	$	26,583		$	39,931		$	22,749		$	25,589		$	26,984		$	31,112		$	36,695

Global Wealth and Investment Management

Reported net income	$	1,635		$	1,340		$	249		$	347		$	506		$	533		$	319
Adjustment related to intangibles ⁽¹⁾	30			86			7			7			7			9			20
Adjusted net income	$	1,665		$	1,426		$	256		$	354		$	513		$	542		$	339

Average allocated equity	$	17,802		$	18,068		$	17,860		$	17,839		$	17,574		$	17,938		$	18,227
Adjustment related to goodwill and a percentage of intangibles	(10,696		)	(10,778		)	(10,664		)	(10,691		)	(10,706		)	(10,728		)	(10,752		)
Average economic capital	$	7,106		$	7,290		$	7,196		$	7,148		$	6,868		$	7,210		$	7,475


⁽¹⁾	Represents cost of funds and earnings credit on intangibles.

Certain prior period amounts have been reclassified to conform to current period presentation.

This information is preliminary and based on company data available at the time of the presentation. 47