UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
[ü] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
For the Quarterly Period Ended March 31, 2014
or
[   ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934
For the transition period from          to
Commission file number:
1-6523
Exact name of registrant as specified in its charter:
Bank of America Corporation
State or other jurisdiction of incorporation or organization:
Delaware
IRS Employer Identification No.:
56-0906609
Address of principal executive offices:
Bank of America Corporate Center
100 N. Tryon Street
Charlotte, North Carolina 28255
Registrant's telephone number, including area code:
(704) 386-5681
Former name, former address and former fiscal year, if changed since last report:
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes ü     No
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
Yes ü     No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of "large accelerated filer," "accelerated filer" and "smaller reporting company" in Rule 12b-2 of the Exchange Act (check one).
Large accelerated filer ü
 
Accelerated filer
 
Non-accelerated filer
(do not check if a smaller
reporting company)
 
Smaller reporting company
Indicate by check mark whether the registrant is a shell company (as defined in Exchange Act Rule 12b-2).
Yes      No ü
On April 30, 2014, there were 10,515,659,722 shares of Bank of America Corporation Common Stock outstanding.
 
 
 
 
 

                


Bank of America Corporation
 
March 31, 2014
 
Form 10-Q
 
 
 
INDEX
Page
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

1


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


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Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

This report on Form 10-Q, the documents that it incorporates by reference and the documents into which it may be incorporated by reference may contain, and from time to time Bank of America Corporation (collectively with its subsidiaries, the Corporation) and its management may make certain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as "anticipates," "targets," "expects," "hopes," "estimates," "intends," "plans," "goal," "believes," "continue" and other similar expressions or future or conditional verbs such as “will,” “may,” “might,” “should,” “would” and “could.” The forward-looking statements made represent the Corporation's current expectations, plans or forecasts of its future results and revenues, and future business and economic conditions more generally, and other matters. These statements are not guarantees of future results or performance and involve certain risks, uncertainties and assumptions that are difficult to predict and are often beyond the Corporation’s control. Actual outcomes and results may differ materially from those expressed in, or implied by, any of these forward-looking statements.

You should not place undue reliance on any forward-looking statement and should consider the following uncertainties and risks, as well as the risks and uncertainties more fully discussed elsewhere in this report, under Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K, and in any of the Corporation's subsequent Securities and Exchange Commission filings: the potential negative impacts of the Corporation’s adjustment to its regulatory capital ratios, including, without limitation, that there can be no assurance as to the timing of completion of the third-party review, the results of that review or the Federal Reserve's review of the resubmitted Comprehensive Capital Analysis and Review, or as to the revised capital actions that will be approved by the Federal Reserve, if any; the Corporation’s ability to resolve representations and warranties repurchase claims made by monolines and private-label and other investors, including as a result of any adverse court rulings, and the chance that the Corporation could face related servicing, securities, fraud, indemnity or other claims from one or more counterparties, including monolines or private-label and other investors; the possibility that final court approval of negotiated settlements is not obtained; the possibility that the court decision with respect to the BNY Mellon Settlement is overturned on appeal in whole or in part; potential claims, damages, penalties and fines resulting from pending or future litigation and regulatory proceedings, including proceedings instituted by the U.S. Department of Justice, state Attorneys General and other members of the RMBS Working Group of the Financial Fraud Enforcement Task Force concerning mortgage-related matters; the possibility that the European Commission will impose remedial measures in relation to its investigation of the Corporation’s competitive practices; the possible outcome of LIBOR, other reference rate and foreign exchange inquiries and investigations; the possibility that future representations and warranties losses may occur in excess of the Corporation’s recorded liability and estimated range of possible loss for its representations and warranties exposures; the possibility that the Corporation may not collect mortgage insurance claims; the possibility that future claims, damages, penalties and fines may occur in excess of the Corporation's recorded liability and estimated range of possible losses for litigation exposures; uncertainties about the financial stability and growth rates of non-U.S. jurisdictions, the risk that those jurisdictions may face difficulties servicing their sovereign debt, and related stresses on financial markets, currencies and trade, and the Corporation’s exposures to such risks, including direct, indirect and operational; uncertainties related to the timing and pace of Federal Reserve tapering of quantitative easing, and the impact on global interest rates, currency exchange rates, and economic conditions in a number of countries; the possibility of future inquiries or investigations regarding pending or completed foreclosure activities; the possibility that unexpected foreclosure delays could impact the rate of decline of default-related servicing costs; uncertainty regarding timing and the potential impact of regulatory capital and liquidity requirements (including Basel 3); the negative impact of the Dodd-Frank Wall Street Reform and Consumer Protection Act on the Corporation’s businesses and earnings, including as a result of additional regulatory interpretation and rulemaking and the success of the Corporation’s actions to mitigate such impacts; the potential impact of implementing and conforming to the Volcker Rule; the potential impact of future derivative regulations; adverse changes to the Corporation’s credit ratings from the major credit rating agencies; estimates of the fair value of certain of the Corporation’s assets and liabilities; reputational damage that may result from negative publicity, fines and penalties from regulatory violations and judicial proceedings; the Corporation’s ability to fully realize the cost savings in Legacy Assets & Servicing and the cost savings and other anticipated benefits from Project New BAC, including in accordance with currently anticipated timeframes; a failure in or breach of the Corporation’s operational or security systems or infrastructure, or those of third parties with which we do business, including as a result of cyber attacks; the impact on the Corporation’s business, financial condition and results of operations of a potential higher interest rate environment; and other similar matters.

Forward-looking statements speak only as of the date they are made, and the Corporation undertakes no obligation to update any forward-looking statement to reflect the impact of circumstances or events that arise after the date the forward-looking statement was made.

Notes to the Consolidated Financial Statements referred to in the Management's Discussion and Analysis of Financial Condition and Results of Operations (MD&A) are incorporated by reference into the MD&A. Certain prior-period amounts have been reclassified to conform to current period presentation. Throughout the MD&A, the Corporation uses certain acronyms and abbreviations which are defined in the Glossary.


3

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Executive Summary
 
Business Overview

The Corporation is a Delaware corporation, a bank holding company (BHC) and a financial holding company. When used in this report, "the Corporation" may refer to Bank of America Corporation individually, Bank of America Corporation and its subsidiaries, or certain of Bank of America Corporation's subsidiaries or affiliates. Our principal executive offices are located in Charlotte, North Carolina. Through our banking and various nonbanking subsidiaries throughout the U.S. and in international markets, we provide a diversified range of banking and nonbanking financial services and products through five business segments: Consumer & Business Banking (CBB), Consumer Real Estate Services (CRES), Global Wealth & Investment Management (GWIM), Global Banking and Global Markets, with the remaining operations recorded in All Other. We operate our banking activities primarily under two national bank charters: Bank of America, National Association (Bank of America, N.A. or BANA) and FIA Card Services, National Association (FIA Card Services, N.A. or FIA). On April 16, 2014, FIA and BANA filed an application with the Office of the Comptroller of the Currency (OCC) for consent to merge FIA into BANA and, if approved, expect to complete the merger on October 1, 2014. At March 31, 2014, the Corporation had approximately $2.1 trillion in assets and approximately 239,000 full-time equivalent employees.

As of March 31, 2014, we operated in all 50 states, the District of Columbia and more than 40 countries. Our retail banking footprint covers approximately 80 percent of the U.S. population and we serve approximately 49 million consumer and small business relationships with approximately 5,100 banking centers, 16,200 ATMs, nationwide call centers, and leading online (www.bankofamerica.com) and mobile banking platforms. We offer industry-leading support to more than three million small business owners. We are a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world.

First Quarter 2014 Economic and Business Environment

In the U.S., economic growth slowed significantly in the first quarter of 2014 following healthy growth in the second half of 2013. Severe winter weather restrained manufacturing, housing activity and retail spending. Employment gains remained moderate and steady, and the unemployment rate of 6.7 percent remained unchanged from year end. Core inflation also remained unchanged from year end at almost a full percentage point below the Board of Governors of the Federal Reserve System's (Federal Reserve) longer-term target of two percent. Retail spending and manufacturing began to rebound late in the quarter, primarily driven by improved weather conditions.

With financial markets impacted by Russian-Ukrainian tensions, U.S. Treasury yields declined modestly over the quarter, while equity markets were essentially flat. During the first quarter of 2014, the Federal Reserve reduced, as previously announced, its securities purchases, bringing targeted monthly purchases to $55 billion in April. The Federal Reserve also indicated that it was likely to continue to reduce the pace of its purchases.

Internationally, Europe experienced sustained economic improvement in the first quarter of 2014, particularly in the U.K. where unemployment is down and job growth has been steady. Monetary policies in Japan led to accelerated economic expansion in the first quarter of 2014. China’s economy remained stable amid its latest set of reforms designed to address potential imbalances, including its housing market. However, growth rates in a number of emerging nations have decreased amid rising interest rates and uncertainty surrounding increased political unrest and potential international sanctions. For more information on our international exposure, see Non-U.S. Portfolio on page 104.


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Recent Events

Capital Management

On March 26, 2014, we announced that the Federal Reserve had informed us that it completed its 2014 Comprehensive Capital Analysis and Review (CCAR) and did not object to our 2014 capital plan, which included a request to repurchase up to $4.0 billion of common stock over four quarters and to increase the quarterly common stock dividend to $0.05 per share with both actions beginning in the second quarter of 2014. However, on April 28th, we announced the revision of certain regulatory capital amounts and ratios that were included in an April 16th announcement of our results for the first quarter of 2014 (earnings announcement). The April 28th announcement also refers to the suspension of our previously announced planned 2014 capital actions and stated that we will resubmit the Corporation’s capital plan pursuant to the 2014 CCAR to the Federal Reserve.
More specifically, with regard to the regulatory capital revisions, our earnings announcement included estimated preliminary Basel 3 capital amounts and ratios under the Standardized approach on both a transition and fully phased-in basis and under the Advanced approaches on a fully phased-in basis, as well as Basel 1 capital amounts and ratios for 2013. Subsequent to the earnings announcement, we discovered an incorrect adjustment being applied in the determination of regulatory capital related to the treatment of the fair value option adjustment for structured notes assumed in the Merrill Lynch & Co, Inc. acquisition in 2009, resulting in an overstatement of regulatory capital amounts and ratios. The Corporation's historical consolidated financial statements, including shareholders' equity, have been properly stated in accordance with accounting principles generally accepted in the United States of America (GAAP).

We are required to update and resubmit our 2014 CCAR submission by May 27th, unless that period is extended by the Federal Reserve. We must address the quantitative errors in our capital plan as part of the resubmission and will undertake a third-party review of our regulatory capital reporting. We expect any requested capital actions that may be included in our revised 2014 CCAR capital plan to be less than the capital actions announced on March 26th.
Until the Federal Reserve acts on our 2014 CCAR resubmission, we must obtain the Federal Reserve's approval prior to any capital distributions. However, the Federal Reserve has approved certain capital actions, including continued payment of a quarterly common stock dividend of $0.01 per share, the amendment to the terms of the Corporation’s 6% Cumulative Perpetual Preferred Stock, Series T (Series T Preferred Stock) as described below and the redemption or repurchase of a limited amount of trust preferred securities and subordinated debt. Additional common share buybacks were not included in this approval.
During the first quarter, pursuant to the share repurchase authorization announced in March 2013, we repurchased and retired 86.7 million common shares for an aggregate purchase price of approximately $1.4 billion. In April 2014, prior to the suspension of our 2014 CCAR capital plan, we repurchased and retired 14.4 million common shares for an aggregate purchase price of approximately $233 million.
See Capital Management on page 54 for additional information including the capital amounts and ratios for the three months ended March 31, 2014 and the revised ratios for 2013.

Regulatory and Governmental Investigations

We are subject to inquiries and investigations, and may be subject to penalties and fines by the U.S. Department of Justice (DOJ), state Attorneys General and other members of the RMBS Working Group of the Financial Fraud Enforcement Task Force (collectively, the Governmental Authorities), regarding our residential mortgage-backed securities (RMBS) and other mortgage-related matters. We are also a party to civil litigation proceedings brought by the DOJ and certain other Governmental Authorities regarding our RMBS. We continue to cooperate with and have had discussions about a potential resolution of these matters with certain Governmental Authorities. There can be no assurances that these discussions will lead to a resolution of any or all of the matters. For more information, see Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K.

Recent Settlements

FHFA

On March 25, 2014, we entered into a settlement with the Federal Housing Finance Agency (FHFA) as conservator of Fannie Mae (FNMA) and Freddie Mac (FHLMC) to resolve (1) all outstanding RMBS litigation between FHFA, FNMA and FHLMC, and the Corporation and its affiliates, and (2) other legacy contract claims related to representations and warranties (collectively, the FHFA Settlement). In connection with the FHFA Settlement, on April 1, 2014, we paid FNMA and FHLMC, collectively, $9.5 billion and received from them RMBS with a fair market value of approximately $3.2 billion, for a net cost of $6.3 billion. The total costs associated with the FHFA Settlement were covered by previously established reserves and an additional charge of $3.7 billion recorded as of

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Table of Contents

March 31, 2014. For additional information, including a description of the FHFA Settlement, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees and Note 10 – Commitments and Contingencies to the Consolidated Financial Statements.

FGIC

On April 7, 2014, we entered into a settlement with Financial Guaranty Insurance Company (FGIC) for certain second-lien RMBS trusts for which FGIC provided financial guarantee insurance. In addition, on April 11, 2014, separate settlements were entered into with The Bank of New York Mellon (BNY Mellon) as trustee with respect to seven of those trusts. The agreements resolve all outstanding litigation between FGIC and the Corporation, as well as outstanding and potential claims by FGIC and the trustee related to alleged representations and warranties breaches and other claims involving second-lien RMBS trusts for which FGIC provided financial guarantee insurance.

In addition to the seven trust settlements with BNY Mellon that have already been completed, two remaining trust settlements are subject to additional investor approval. The process is scheduled to be completed on or before May 27, 2014. We have made payments totaling $900 million under the FGIC and the completed trust settlements and will pay an additional $50 million if and when the remaining two trust settlements are completed. The total costs of the FGIC and trust settlements were covered by previously established reserves. For additional information, including a description of the settlements, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees and Note 10 – Commitments and Contingencies to the Consolidated Financial Statements.

CFPB and OCC

On April 9, 2014, we announced a settlement with the Consumer Financial Protection Bureau (CFPB) and the OCC to resolve issues related to the marketing and sale of credit card debt cancellation products and billing of identity theft protection products. Under the terms of the settlement, we paid, in April 2014, $45 million in civil monetary penalties and will provide approximately $738 million in refunds to affected consumers, a substantial amount of which has previously been refunded to consumers. The penalties and customer refund payments are covered by previously established reserves. In addition, we have agreed to certain enhancements in our vendor, third-party provider and risk management programs for certain products. For additional information, see Note 10 – Commitments and Contingencies to the Consolidated Financial Statements.

BNY Mellon

In the first quarter of 2014, the New York Supreme Court entered final judgment approving the BNY Mellon Settlement. The court overruled the objections to the settlement, holding that the Trustee, BNY Mellon, acted in good faith, within its discretion and within the bounds of reasonableness in determining that the settlement agreement was in the best interests of the covered trusts. The court declined to approve the Trustee's conduct only with respect to the Trustee's consideration of a potential claim that a loan must be repurchased if the servicer modifies its terms. The court's January 31, 2014 decision, order and judgment remain subject to ongoing appeals, as well as two motions to reargue, and it is not possible at this time to predict the timing of appeals or when the court approval process will be completed. For additional information, including a description of the BNY Mellon Settlement, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees to the Consolidated Financial Statements.

Basel 3 Standardized and Advanced Approaches

The final Basel 3 rules became effective on January 1, 2014, and for 2014, we will report under Basel 3 under the Standardized approach on a transition basis. Various aspects of Basel 3 will be subject to multi-year transition periods through December 31, 2018 and Basel 3 generally continues to be subject to interpretation by the U.S. banking regulators. Basel 3 materially changes Tier 1 and Total capital calculations and formally establishes a common equity tier 1 capital ratio. Basel 3 introduces new minimum capital ratios and buffer requirements and a supplementary leverage ratio; changes the composition of regulatory capital; revises the adequately capitalized minimum requirements under the Prompt Corrective Action framework; expands and modifies the risk-sensitive calculation of risk-weighted assets for credit and market risk (the Advanced approaches); and introduces a Standardized approach for the calculation of risk-weighted assets. On April 8, 2014, U.S. banking regulators voted to adopt a final rule to modify the supplementary leverage ratio minimum requirements under Basel 3 effective in 2018. For additional information, see Capital Management – Regulatory Capital on page 56.

Series T Preferred Stock

In 2013, we entered into an agreement with Berkshire Hathaway, Inc. and its affiliates (Berkshire), who hold all the outstanding shares of the Corporation’s Series T Preferred Stock to amend the terms of the Series T Preferred Stock such that it will qualify as Tier 1 capital. If our stockholders approve the Series T Preferred Stock amendment at the annual meeting of stockholders to be held on May 7, 2014 and it becomes effective, our Tier 1 capital will increase by approximately $2.9 billion, which will benefit our Tier 1 capital and leverage ratios. For more information on the Series T Preferred Stock, see Capital Management – Regulatory Capital on page 56.

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Selected Financial Data

Table 1 provides selected consolidated financial data for the three months ended March 31, 2014 and 2013, and at March 31, 2014 and December 31, 2013.

Table 1
Selected Financial Data
 
Three Months Ended March 31
(Dollars in millions, except per share information)
2014
 
2013
Income statement
 
 
 
Revenue, net of interest expense (FTE basis) (1)
$
22,767

 
$
23,408

Net income (loss)
(276
)
 
1,483

Diluted earnings (loss) per common share (2)
(0.05
)
 
0.10

Dividends paid per common share
0.01

 
0.01

Performance ratios
 
 
 
Return on average assets
n/m

 
0.27
%
Return on average tangible shareholders' equity (1)
n/m

 
3.69

Efficiency ratio (FTE basis) (1)
97.68
%
 
83.31

Asset quality
 
 
 
Allowance for loan and lease losses at period end
$
16,618

 
$
22,441

Allowance for loan and lease losses as a percentage of total loans and leases outstanding at period end (3)
1.84
%
 
2.49
%
Nonperforming loans, leases and foreclosed properties at period end (3)
$
17,732

 
$
22,842

Net charge-offs (4)
1,388

 
2,517

Annualized net charge-offs as a percentage of average loans and leases outstanding (3, 4)
0.62
%
 
1.14
%
Annualized net charge-offs as a percentage of average loans and leases outstanding, excluding the purchased credit-impaired loan portfolio (3)
0.64

 
1.18

Annualized net charge-offs and purchased credit-impaired write-offs as a percentage of average loans and leases outstanding (3)
0.79

 
1.52

Ratio of the allowance for loan and lease losses at period end to annualized net charge-offs (4)
2.95

 
2.20

Ratio of the allowance for loan and lease losses at period end to annualized net charge-offs, excluding the purchased credit-impaired loan portfolio
2.58

 
1.76

Ratio of the allowance for loan and lease losses at period end to annualized net charge-offs and purchased credit-impaired write-offs
2.30

 
1.65

 
 
 
 
 
March 31
2014
 
December 31
2013
Balance sheet
 
 
 
Total loans and leases
$
916,217

 
$
928,233

Total assets
2,149,851

 
2,102,273

Total deposits
1,133,650

 
1,119,271

Total common shareholders' equity
218,536

 
219,333

Total shareholders' equity
231,888

 
232,685

Capital ratios (5, 6)
 
 
 
Common equity tier 1 capital
11.8
%
 
n/a

Tier 1 common capital
n/a

 
10.9
%
Tier 1 capital
11.9

 
12.2

Total capital
14.8

 
15.1

Tier 1 leverage
7.4

 
7.7

(1)
Fully taxable-equivalent basis (FTE), return on average tangible shareholders' equity and the efficiency ratio are non-GAAP financial measures. Other companies may define or calculate these measures differently. For more information on these measures and ratios, and a corresponding reconciliation to GAAP financial measures, see Supplemental Financial Data on page 15.
(2) 
The diluted earnings (loss) per common share excludes the effect of any equity instruments that are antidilutive to earnings per share. There were no potential common shares that were dilutive for the three months ended March 31, 2014 because of the net loss.
(3) 
Balances and ratios do not include loans accounted for under the fair value option. For additional exclusions from nonperforming loans, leases and foreclosed properties, see Consumer Portfolio Credit Risk Management – Nonperforming Consumer Loans, Leases and Foreclosed Properties Activity on page 90 and corresponding Table 43, and Commercial Portfolio Credit Risk Management – Nonperforming Commercial Loans, Leases and Foreclosed Properties Activity on page 99 and corresponding Table 52.
(4) 
Net charge-offs exclude $391 million of write-offs in the purchased credit-impaired loan portfolio for the three months ended March 31, 2014 compared to $839 million for the same period in 2013. These write-offs decreased the purchased credit-impaired valuation allowance included as part of the allowance for loan and lease losses. For more information on purchased credit-impaired write-offs, see Consumer Portfolio Credit Risk Management – Purchased Credit-impaired Loan Portfolio on page 84.
(5) 
On January 1, 2014, the Basel 3 rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity tier 1 capital and Tier 1 capital. We reported under Basel 1 (which included the Market Risk Final Rules) at December 31, 2013.
(6) 
Capital ratios for December 31, 2013 were adjusted as more fully described in Capital Management – CCAR and Capital Planning on page 55.
n/a = not applicable
n/m = not meaningful

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Table of Contents

Financial Highlights

The results for the three months ended March 31, 2014 were a net loss of $276 million, or $0.05 per diluted share compared to net income of $1.5 billion, or $0.10 per diluted share for the same period in 2013. Although the FHFA Settlement and the establishment of additional reserves primarily for legacy mortgage-related matters resulted in an increase of $3.8 billion in litigation expense compared to the same period in 2013, our capital and liquidity levels remained strong, credit quality continued to improve, and we continue to focus on streamlining processes and achieving cost savings.

Table 2
 
 
 
Summary Income Statement
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Net interest income (FTE basis) (1)
$
10,286

 
$
10,875

Noninterest income
12,481

 
12,533

Total revenue, net of interest expense (FTE basis) (1)
22,767

 
23,408

Provision for credit losses
1,009

 
1,713

Noninterest expense
22,238

 
19,500

Income (loss) before income taxes
(480
)
 
2,195

Income tax expense (benefit) (FTE basis) (1)
(204
)
 
712

Net income (loss)
(276
)
 
1,483

Preferred stock dividends
238

 
373

Net income (loss) applicable to common shareholders
$
(514
)
 
$
1,110

 
 
 
 
Per common share information
 
 
 
Earnings (loss)
$
(0.05
)
 
$
0.10

Diluted earnings (loss)
(0.05
)
 
0.10

(1)
FTE basis is a non-GAAP financial measure. For more information on this measure and for a corresponding reconciliation to GAAP financial measures, see Supplemental Financial Data on page 15.

Net Interest Income

Net interest income on a fully taxable-equivalent (FTE) basis decreased $589 million to $10.3 billion for the three months ended March 31, 2014 compared to the same period in 2013. The decrease was primarily due to lower yields on debt securities including the impact of market-related premium amortization expense, lower consumer loan balances as well as lower loan yields, and decreased trading-related net interest income, partially offset by reductions in long-term debt balances and yields, higher commercial loan balances and lower rates paid on deposits. The net interest yield on a FTE basis decreased seven basis points (bps) to 2.29 percent for the three months ended March 31, 2014 compared to the same period in 2013 due to the same factors as described above. Given the additional liquidity during the quarter, coupled with the average balance impact of seasonally lower consumer loan balances, we expect that net interest income in the second quarter of 2014 may be slightly lower compared to the level for the first quarter, excluding market-related adjustments, before increasing modestly throughout the second half of 2014.


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Noninterest Income
Table 3
Noninterest Income
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Card income
$
1,393

 
$
1,410

Service charges
1,826

 
1,799

Investment and brokerage services
3,269

 
3,027

Investment banking income
1,542

 
1,535

Equity investment income
784

 
563

Trading account profits
2,467

 
2,989

Mortgage banking income
412

 
1,263

Gains on sales of debt securities
377

 
68

Other income (loss)
412

 
(112
)
Net impairment losses recognized in earnings on AFS debt securities
(1
)
 
(9
)
Total noninterest income
$
12,481

 
$
12,533


Noninterest income decreased $52 million to $12.5 billion for the three months ended March 31, 2014 compared to the same period in 2013. The following highlights the significant changes.

Investment and brokerage services income increased $242 million primarily driven by higher market levels and the impact of long-term assets under management (AUM) inflows.

Equity investment income increased $221 million primarily due to a gain on the sale of the remaining portion of an equity investment.

Trading account profits decreased $522 million. Net debit valuation adjustment (DVA) losses on derivatives were $85 million for the three months ended March 31, 2014 compared to $55 million in the prior-year period. Excluding net DVA on derivatives, trading account profits decreased $492 million primarily due to decreases in our rates and currencies businesses driven by declines in market volumes and reduced volatility.

Mortgage banking income decreased $851 million primarily driven by lower servicing income and core production revenue, partially offset by lower representations and warranties provision.

Other income increased to $412 million from a loss of $112 million in the prior-year period. The increase was due to the write-down of a monoline receivable in the prior-year period and positive DVA on structured liabilities of $197 million compared to negative DVA of $90 million for the same period in 2013.

Provision for Credit Losses

The provision for credit losses decreased $704 million to $1.0 billion compared to the prior-year period. The provision for credit losses was $379 million lower than net charge-offs resulting in a reduction in the allowance for credit losses compared to a reduction of $804 million in the prior-year period. The reduction in provision was driven by portfolio improvement, including increased home prices in the consumer real estate portfolio, as well as lower levels of delinquencies in the consumer lending portfolio within CBB. This was partially offset by higher provision for credit losses in the commercial portfolio as the decline in net charge-offs was more than offset by increased reserves.

Net charge-offs totaled $1.4 billion, or 0.62 percent of average loans and leases for the three months ended March 31, 2014 compared to $2.5 billion, or 1.14 percent for the same period in 2013. The decrease in net charge-offs was due to credit quality improvement across nearly all major portfolios.

If the economy and our asset quality continue to improve, we anticipate moderate reductions in both the allowance for credit losses and net charge-offs in subsequent quarters in 2014. For more information on the provision for credit losses, see Provision for Credit Losses on page 108.


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Noninterest Expense
Table 4
 
 
 
Noninterest Expense
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Personnel
$
9,749

 
$
9,891

Occupancy
1,115

 
1,154

Equipment
546

 
550

Marketing
442

 
429

Professional fees
558

 
649

Amortization of intangibles
239

 
276

Data processing
833

 
812

Telecommunications
370

 
409

Other general operating
8,386

 
5,330

Total noninterest expense
$
22,238

 
$
19,500


Noninterest expense increased $2.7 billion to $22.2 billion for the three months ended March 31, 2014 compared to the same period in 2013 primarily driven by a $3.1 billion increase in other general operating expense. The increase in other general operating expense reflected a $3.8 billion increase in litigation expense to $6.0 billion as a result of the FHFA Settlement and the establishment of additional reserves primarily for legacy mortgage-related matters, partially offset by a decline in other operating expenses in Legacy Assets & Servicing. Personnel expense decreased $142 million as we continued to streamline processes and achieve cost savings. Noninterest expense also included $956 million of annual expense associated with retirement-eligible stock compensation for the three months ended March 31, 2014 compared to $893 million for the same period in 2013.

In connection with Project New BAC, which was first announced in the third quarter of 2011, we continue to achieve cost savings in certain noninterest expense categories as we further streamline workflows, simplify processes and align expenses with our overall strategic plan and operating principles. We expect total cost savings from Project New BAC, since inception of the project, to reach $8 billion on an annualized basis, or $2 billion per quarter. We are on track to achieve the quarterly savings by mid-2015.

Income Tax Expense
Table 5
 
 
 
Income Tax Expense (Benefit)
 
 
 
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Income (loss) before income taxes
$
(681
)
 
$
1,984

Income tax expense (benefit)
(405
)
 
501

Effective tax rate
(59.5
)%
 
25.3
%

The effective tax rate for the three months ended March 31, 2014 was primarily driven by our recurring tax preference items and by certain accruals estimated to be nondeductible, largely offset by discrete tax benefits, principally from the resolution of certain tax matters. The effective tax rate for the three months ended March 31, 2013 was primarily driven by our recurring tax preference items. We expect an effective tax rate of approximately 31 percent, absent any unusual items, for the remainder of 2014.


10

Table of Contents

Balance Sheet Overview
 
 
 
Table 6
Selected Balance Sheet Data
 
 
 
 
 
 
 
Average Balance
 
 
 
March 31
2014
 
December 31
2013
 
% Change
 
Three Months Ended
March 31
 
% Change
(Dollars in millions)
 
 
 
2014
 
2013
 
Assets
 
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents
$
151,645

 
$
131,322

 
15
 %
 
$
140,828

 
$
92,846

 
52
 %
Federal funds sold and securities borrowed or purchased under agreements to resell
215,299

 
190,328

 
13

 
212,504

 
237,463

 
(11
)
Trading account assets
195,949

 
200,993

 
(3
)
 
203,836

 
239,964

 
(15
)
Debt securities
340,696

 
323,945

 
5

 
329,711

 
356,399

 
(7
)
Loans and leases
916,217

 
928,233

 
(1
)
 
919,482

 
906,259

 
1

Allowance for loan and lease losses
(16,618
)
 
(17,428
)
 
(5
)
 
(17,144
)
 
(23,593
)
 
(27
)
All other assets
346,663

 
344,880

 
1

 
350,049

 
403,092

 
(13
)
Total assets
$
2,149,851

 
$
2,102,273

 
2

 
$
2,139,266

 
$
2,212,430

 
(3
)
Liabilities
 
 
 
 
 
 
 
 
 
 
 
Deposits
$
1,133,650

 
$
1,119,271

 
1

 
$
1,118,178

 
$
1,075,280

 
4

Federal funds purchased and securities loaned or sold under agreements to repurchase
203,108

 
198,106

 
3

 
204,804

 
300,938

 
(32
)
Trading account liabilities
89,076

 
83,469

 
7

 
90,448

 
92,047

 
(2
)
Short-term borrowings
51,409

 
45,999

 
12

 
48,167

 
36,706

 
31

Long-term debt
254,785

 
249,674

 
2

 
253,678

 
273,999

 
(7
)
All other liabilities
185,935

 
173,069

 
7

 
187,438

 
196,465

 
(5
)
Total liabilities
1,917,963

 
1,869,588

 
3

 
1,902,713

 
1,975,435

 
(4
)
Shareholders' equity
231,888

 
232,685

 

 
236,553

 
236,995

 

Total liabilities and shareholders' equity
$
2,149,851

 
$
2,102,273

 
2

 
$
2,139,266

 
$
2,212,430

 
(3
)

Period-end balance sheet amounts may vary from average balance sheet amounts due to liquidity and balance sheet management activities, primarily involving our portfolios of highly liquid assets. These portfolios are designed to ensure the adequacy of capital while enhancing our ability to manage liquidity requirements for the Corporation and our customers, and to position the balance sheet in accordance with the Corporation's risk appetite. The execution of these activities requires the use of balance sheet and capital-related limits including spot, average and risk-weighted asset limits, particularly within the market-making activities of our trading businesses. One of our key regulatory metrics, Tier 1 leverage ratio, is calculated based on adjusted quarterly average total assets.

Assets

At March 31, 2014, total assets were approximately $2.1 trillion, up $47.6 billion from December 31, 2013. The key drivers were higher securities borrowed or purchased under agreements to resell to cover an increase in client short positions, an increase in cash and cash equivalents primarily due to higher interest-bearing deposits with the Federal Reserve and non-U.S. central banks in connection with anticipated Basel 3 Liquidity Coverage Ratio (LCR) requirements, and higher debt securities driven by treasury purchases in the investment portfolio. These increases were partially offset by a decline in consumer loan balances due to paydowns and net charge-offs outpacing new originations and repurchases of certain consumer loans.

Average total assets decreased $73.2 billion for the three months ended March 31, 2014 compared to the same period in 2013. The decrease was driven by a decline in trading account assets due to a reduction in treasuries inventory, lower debt securities driven by paydowns, sales, and decreases in fair value of available-for-sale (AFS) debt securities, a decline in consumer loans due to run-off and paydowns outpacing originations, and a decline in securities borrowed or purchased under agreements to repurchase due to a lower matched-book. The decrease in average total assets was also driven by a decline in all other assets primarily due to decreases in customer and other receivables, derivative dealer assets, other earning assets and loans held-for-sale (LHFS). The decrease in average total assets was offset by increases in cash and cash equivalents primarily driven by higher interest-bearing deposits with the Federal Reserve and non-U.S. central banks and commercial lending driven by higher customer demand.

11

Table of Contents

Liabilities and Shareholders' Equity

At March 31, 2014, total liabilities were approximately $1.9 trillion, up $48.4 billion from December 31, 2013 primarily driven by an increase in deposits and higher all other liabilities primarily due to higher cash clearing balances and dealer payables. The increase in total liabilities was also driven by higher trading account liabilities, an increase in short-term borrowings due to increases in Federal Home Loan Bank (FHLB) advances and long-term debt, as well as higher securities loaned or sold under agreements to repurchase due to increased funding of trading inventory.

Average total liabilities decreased $72.7 billion for the three months ended March 31, 2014 compared to the same period in 2013. The decrease was primarily driven by a decline in securities loaned or sold under agreements to repurchase due to a lower matched-book, lower funding inventory and planned reductions in long-term debt, partially offset by growth in deposits.

At March 31, 2014, shareholders' equity of $231.9 billion remained relatively unchanged from December 31, 2013 driven by common stock repurchases and a net loss, partially offset by an increase in the fair value of AFS debt securities, which is recorded in accumulated other comprehensive income (OCI).

Average shareholders' equity of $236.6 billion remained relatively unchanged for the three months ended March 31, 2014 compared to the same period in 2013 as net preferred stock redemptions, decreases in the fair value of AFS debt securities, which is recorded in accumulated OCI, and common stock repurchases were partially offset by earnings.

 
 
 
 


12

Table of Contents

Table 7
 
 
 
 
Selected Quarterly Financial Data
 
 
 
 
 
2014 Quarter
 
2013 Quarters
(In millions, except per share information)
First
 
Fourth
 
Third
 
Second
 
First
Income statement
 
 
 
 
 
 
 
 
 
Net interest income
$
10,085

 
$
10,786

 
$
10,266

 
$
10,549

 
$
10,664

Noninterest income
12,481

 
10,702

 
11,264

 
12,178

 
12,533

Total revenue, net of interest expense
22,566

 
21,488

 
21,530

 
22,727

 
23,197

Provision for credit losses
1,009

 
336

 
296

 
1,211

 
1,713

Noninterest expense
22,238

 
17,307

 
16,389

 
16,018

 
19,500

Income (loss) before income taxes
(681
)
 
3,845

 
4,845

 
5,498

 
1,984

Income tax expense (benefit)
(405
)
 
406

 
2,348

 
1,486

 
501

Net income (loss)
(276
)
 
3,439

 
2,497

 
4,012

 
1,483

Net income (loss) applicable to common shareholders
(514
)
 
3,183

 
2,218

 
3,571

 
1,110

Average common shares issued and outstanding
10,561

 
10,633

 
10,719

 
10,776

 
10,799

Average diluted common shares issued and outstanding (1)
10,561

 
11,404

 
11,482

 
11,525

 
11,155

Performance ratios
 
 
 
 
 
 
 
 
 
Return on average assets
n/m

 
0.64
%
 
0.47
%
 
0.74
%
 
0.27
%
Four quarter trailing return on average assets (2)
0.45
%
 
0.53

 
0.40

 
0.30

 
0.23

Return on average common shareholders' equity
n/m

 
5.74

 
4.06

 
6.55

 
2.06

Return on average tangible common shareholders' equity (3)
n/m

 
8.61

 
6.15

 
9.88

 
3.12

Return on average tangible shareholders' equity (3)
n/m

 
8.53

 
6.32

 
9.98

 
3.69

Total ending equity to total ending assets
10.79

 
11.07

 
10.92

 
10.88

 
10.91

Total average equity to total average assets
11.06

 
10.93

 
10.85

 
10.76

 
10.71

Dividend payout
n/m

 
3.33

 
4.82

 
3.01

 
9.75

Per common share data
 
 
 
 
 
 
 
 
 
Earnings (loss)
$
(0.05
)
 
$
0.30

 
$
0.21

 
$
0.33

 
$
0.10

Diluted earnings (loss) (1)
(0.05
)
 
0.29

 
0.20

 
0.32

 
0.10

Dividends paid
0.01

 
0.01

 
0.01

 
0.01

 
0.01

Book value
20.75

 
20.71

 
20.50

 
20.18

 
20.19

Tangible book value (3)
13.81

 
13.79

 
13.62

 
13.32

 
13.36

Market price per share of common stock
 
 
 
 
 
 
 
 
 
Closing
$
17.20

 
$
15.57

 
$
13.80

 
$
12.86

 
$
12.18

High closing
17.92

 
15.88

 
14.95

 
13.83

 
12.78

Low closing
16.10

 
13.69

 
12.83

 
11.44

 
11.03

Market capitalization
$
181,117

 
$
164,914

 
$
147,429

 
$
138,156

 
$
131,817

(1) 
The diluted earnings (loss) per common share excluded the effect of any equity instruments that are antidilutive to earnings per share. There were no potential common shares that were dilutive in the first quarter of 2014 because of the net loss.
(2) 
Calculated as total net income for four consecutive quarters divided by annualized average assets for four consecutive quarters.
(3) 
Tangible equity ratios and tangible book value per share of common stock are non-GAAP financial measures. Other companies may define or calculate these measures differently. For more information on these ratios and for corresponding reconciliations to GAAP financial measures, see Supplemental Financial Data on page 15.
(4) 
For more information on the impact of the purchased credit-impaired loan portfolio on asset quality, see Consumer Portfolio Credit Risk Management on page 73.
(5) 
Includes the allowance for loan and lease losses and the reserve for unfunded lending commitments.
(6) 
Balances and ratios do not include loans accounted for under the fair value option. For additional exclusions from nonperforming loans, leases and foreclosed properties, see Consumer Portfolio Credit Risk Management – Nonperforming Consumer Loans, Leases and Foreclosed Properties Activity on page 90 and corresponding Table 43, and Commercial Portfolio Credit Risk Management – Nonperforming Commercial Loans, Leases and Foreclosed Properties Activity on page 99 and corresponding Table 52.
(7) 
Primarily includes amounts allocated to the U.S. credit card and unsecured consumer lending portfolios in CBB, purchased credit-impaired loans and the non-U.S. credit card portfolio in All Other.
(8) 
Net charge-offs exclude $391 million, $741 million, $443 million, $313 million and $839 million of write-offs in the purchased credit-impaired loan portfolio in the first quarter of 2014 and in the fourth, third, second and first quarters of 2013, respectively. These write-offs decreased the purchased credit-impaired valuation allowance included as part of the allowance for loan and lease losses. For more information on purchased credit-impaired write-offs, see Consumer Portfolio Credit Risk Management – Purchased Credit-impaired Loan Portfolio on page 84.
(9) 
On January 1, 2014, the Basel 3 rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity tier 1 capital and Tier 1 capital. We reported under Basel 1 (which included the Market Risk Final Rules) for 2013.
(10) 
Capital ratios for 2013 were adjusted as more fully described in Capital Management – CCAR and Capital Planning on page 55.
n/a = not applicable; n/m = not meaningful

13

Table of Contents

Table 7
 
 
 
 
Selected Quarterly Financial Data (continued)
 
 
 
 
 
2014 Quarter
 
2013 Quarters
(Dollars in millions)
First
 
Fourth
 
Third
 
Second
 
First
Average balance sheet
 
 
 
 
 
 
 
 
 
Total loans and leases
$
919,482

 
$
929,777

 
$
923,978

 
$
914,234

 
$
906,259

Total assets
2,139,266

 
2,134,875

 
2,123,430

 
2,184,610

 
2,212,430

Total deposits
1,118,178

 
1,112,674

 
1,090,611

 
1,079,956

 
1,075,280

Long-term debt
253,678

 
251,055

 
258,717

 
270,198

 
273,999

Common shareholders' equity
223,201

 
220,088

 
216,766

 
218,790

 
218,225

Total shareholders' equity
236,553

 
233,415

 
230,392

 
235,063

 
236,995

Asset quality (4)
 
 
 
 
 
 
 
 
 
Allowance for credit losses (5)
$
17,127

 
$
17,912

 
$
19,912

 
$
21,709

 
$
22,927

Nonperforming loans, leases and foreclosed properties (6)
17,732

 
17,772

 
20,028

 
21,280

 
22,842

Allowance for loan and lease losses as a percentage of total loans and leases outstanding (6)
1.84
%
 
1.90
%
 
2.10
%
 
2.33
%
 
2.49
%
Allowance for loan and lease losses as a percentage of total nonperforming loans and leases (6)
97

 
102

 
100

 
103

 
102

Allowance for loan and lease losses as a percentage of total nonperforming loans and leases, excluding the PCI loan portfolio (6)
85

 
87

 
84

 
84

 
82

Amounts included in allowance for loan and lease losses for loans and leases that are excluded from nonperforming loans and leases (7)
$
7,143

 
$
7,680

 
$
8,972

 
$
9,919

 
$
10,690

Allowance for loan and lease losses as a percentage of total nonperforming loans and leases, excluding the allowance for loan and lease losses for loans and leases that are excluded from nonperforming loans and leases (6, 7)
55
%
 
57
%
 
54
%
 
55
%
 
53
%
Net charge-offs (8)
$
1,388

 
$
1,582

 
$
1,687

 
$
2,111

 
$
2,517

Annualized net charge-offs as a percentage of average loans and leases outstanding (6, 8)
0.62
%
 
0.68
%
 
0.73
%
 
0.94
%
 
1.14
%
Annualized net charge-offs as a percentage of average loans and leases outstanding, excluding the PCI loan portfolio (6)
0.64

 
0.70

 
0.75

 
0.97

 
1.18

Annualized net charge-offs and PCI write-offs as a percentage of average loans and leases outstanding (6)
0.79

 
1.00

 
0.92

 
1.07

 
1.52

Nonperforming loans and leases as a percentage of total loans and leases outstanding (6)
1.89

 
1.87

 
2.10

 
2.26

 
2.44

Nonperforming loans, leases and foreclosed properties as a percentage of total loans, leases and foreclosed properties (6)
1.96

 
1.93

 
2.17

 
2.33

 
2.53

Ratio of the allowance for loan and lease losses at period end to annualized net charge-offs (8)
2.95

 
2.78

 
2.90

 
2.51

 
2.20

Ratio of the allowance for loan and lease losses at period end to annualized net charge-offs, excluding the PCI loan portfolio
2.58

 
2.38

 
2.42

 
2.04

 
1.76

Ratio of the allowance for loan and lease losses at period end to annualized net charge-offs and PCI write-offs
2.30

 
1.89

 
2.30

 
2.18

 
1.65

Capital ratios at period end (9)
 
 
 
 
 
 
 
 
 
Risk-based capital:
 
 
 
 
 
 
 
 
 
Common equity tier 1 capital (10)
11.8
%
 
n/a

 
n/a

 
n/a

 
n/a

Tier 1 common capital (10)
n/a

 
10.9
%
 
10.8
%
 
10.6
%
 
10.3
%
Tier 1 capital (10)
11.9

 
12.2

 
12.1

 
11.9

 
12.0

Total capital (10)
14.8

 
15.1

 
15.1

 
15.0

 
15.3

Tier 1 leverage (10)
7.4

 
7.7

 
7.6

 
7.4

 
7.4

Tangible equity (3)
7.65

 
7.86

 
7.73

 
7.67

 
7.78

Tangible common equity (3)
7.00

 
7.20

 
7.08

 
6.98

 
6.88

For footnotes see page 13.
 
 
 
 

14

Table of Contents

Supplemental Financial Data

We view net interest income and related ratios and analyses on a FTE basis, which when presented on a consolidated basis, are non-GAAP financial measures. We believe managing the business with net interest income on a FTE basis provides a more accurate picture of the interest margin for comparative purposes. To derive the FTE basis, net interest income is adjusted to reflect tax-exempt income on an equivalent before-tax basis with a corresponding increase in income tax expense. For purposes of this calculation, we use the federal statutory tax rate of 35 percent. This measure ensures comparability of net interest income arising from taxable and tax-exempt sources.

Certain performance measures including the efficiency ratio and net interest yield utilize net interest income (and thus total revenue) on a FTE basis. The efficiency ratio measures the costs expended to generate a dollar of revenue, and net interest yield measures the bps we earn over the cost of funds.

We also evaluate our business based on certain ratios that utilize tangible equity, a non-GAAP financial measure. Tangible equity represents an adjusted shareholders' equity or common shareholders' equity amount which has been reduced by goodwill and intangible assets (excluding mortgage servicing rights (MSRs)), net of related deferred tax liabilities. These measures are used to evaluate our use of equity. In addition, profitability, relationship and investment models all use return on average tangible shareholders' equity (ROTE) as key measures to support our overall growth goals. These ratios are as follows:

Return on average tangible common shareholders' equity measures our earnings contribution as a percentage of adjusted common shareholders' equity. The tangible common equity ratio represents adjusted ending common shareholders' equity divided by total assets less goodwill and intangible assets (excluding MSRs), net of related deferred tax liabilities.

ROTE measures our earnings contribution as a percentage of adjusted average total shareholders' equity. The tangible equity ratio represents adjusted ending shareholders' equity divided by total assets less goodwill and intangible assets (excluding MSRs), net of related deferred tax liabilities.

Tangible book value per common share represents adjusted ending common shareholders' equity divided by ending common shares outstanding.

The aforementioned supplemental data and performance measures are presented in Table 7.


15

Table of Contents

We evaluate our business segment results based on measures that utilize average allocated capital. Return on average allocated capital is calculated as net income adjusted for cost of funds and earnings credits and certain expenses related to intangibles, divided by average allocated capital. Allocated capital and the related return both represent non-GAAP financial measures. In addition, for purposes of goodwill impairment testing, the Corporation utilizes allocated equity as a proxy for the carrying value of its reporting units. Allocated equity in the reporting units is comprised of allocated capital plus capital for the portion of goodwill and intangibles specifically assigned to the reporting unit. For additional information, see Business Segment Operations on page 24 and Note 8 – Goodwill and Intangible Assets to the Consolidated Financial Statements.

Tables 8 and 9 provide reconciliations of these non-GAAP financial measures to GAAP financial measures. We believe the use of these non-GAAP financial measures provides additional clarity in assessing the results of the Corporation and our segments. Other companies may define or calculate these measures and ratios differently.

Table 8
Quarterly Supplemental Financial Data and Reconciliations to GAAP Financial Measures
 
2014 Quarter
 
2013 Quarters
(Dollars in millions)
First
 
Fourth
 
Third
 
Second
 
First
Fully taxable-equivalent basis data
 
 
 
 
 
 
 
 
 
Net interest income
$
10,286

 
$
10,999

 
$
10,479

 
$
10,771

 
$
10,875

Total revenue, net of interest expense
22,767

 
21,701

 
21,743

 
22,949

 
23,408

Net interest yield (1)
2.29
%
 
2.44
%
 
2.33
%
 
2.35
%
 
2.36
%
Efficiency ratio
97.68

 
79.75

 
75.38

 
69.80

 
83.31

(1) 
Beginning in the first quarter of 2014, interest-bearing deposits placed with the Federal Reserve and certain non-U.S. central banks are included in earning assets. Prior period yields have been reclassified to conform to current period presentation.

16

Table of Contents

Table 8
Quarterly Supplemental Financial Data and Reconciliations to GAAP Financial Measures (continued)
 
2014 Quarter
 
2013 Quarters
(Dollars in millions)
First
 
Fourth
 
Third
 
Second
 
First
Reconciliation of net interest income to net interest income on a fully taxable-equivalent basis
 
 
 
 
 
 
 
 
 
Net interest income
$
10,085

 
$
10,786

 
$
10,266

 
$
10,549

 
$
10,664

Fully taxable-equivalent adjustment
201

 
213

 
213

 
222

 
211

Net interest income on a fully taxable-equivalent basis
$
10,286

 
$
10,999

 
$
10,479

 
$
10,771

 
$
10,875

Reconciliation of total revenue, net of interest expense to total revenue, net of interest expense on a fully taxable-equivalent basis
 
 
 
 
 
 
 
 
 
Total revenue, net of interest expense
$
22,566

 
$
21,488

 
$
21,530

 
$
22,727

 
$
23,197

Fully taxable-equivalent adjustment
201

 
213

 
213

 
222

 
211

Total revenue, net of interest expense on a fully taxable-equivalent basis
$
22,767

 
$
21,701

 
$
21,743

 
$
22,949

 
$
23,408

Reconciliation of income tax expense (benefit) to income tax expense (benefit) on a fully taxable-equivalent basis
 
 
 
 
 
 
 
 
 
Income tax expense (benefit)
$
(405
)
 
$
406

 
$
2,348

 
$
1,486

 
$
501

Fully taxable-equivalent adjustment
201

 
213

 
213

 
222

 
211

Income tax expense (benefit) on a fully taxable-equivalent basis
$
(204
)
 
$
619

 
$
2,561

 
$
1,708

 
$
712

Reconciliation of average common shareholders' equity to average tangible common shareholders' equity
 
 
 
 
 
 
 
 
 
Common shareholders' equity
$
223,201

 
$
220,088

 
$
216,766

 
$
218,790

 
$
218,225

Goodwill
(69,842
)
 
(69,864
)
 
(69,903
)
 
(69,930
)
 
(69,945
)
Intangible assets (excluding MSRs)
(5,474
)
 
(5,725
)
 
(5,993
)
 
(6,270
)
 
(6,549
)
Related deferred tax liabilities
2,165

 
2,231

 
2,296

 
2,360

 
2,425

Tangible common shareholders' equity
$
150,050

 
$
146,730

 
$
143,166

 
$
144,950

 
$
144,156

Reconciliation of average shareholders' equity to average tangible shareholders' equity
 
 
 
 
 
 
 
 
 
Shareholders' equity
$
236,553

 
$
233,415

 
$
230,392

 
$
235,063

 
$
236,995

Goodwill
(69,842
)
 
(69,864
)
 
(69,903
)
 
(69,930
)
 
(69,945
)
Intangible assets (excluding MSRs)
(5,474
)
 
(5,725
)
 
(5,993
)
 
(6,270
)
 
(6,549
)
Related deferred tax liabilities
2,165

 
2,231

 
2,296

 
2,360

 
2,425

Tangible shareholders' equity
$
163,402

 
$
160,057

 
$
156,792

 
$
161,223

 
$
162,926

Reconciliation of period-end common shareholders' equity to period-end tangible common shareholders' equity
 
 
 
 
 
 
 
 
 
Common shareholders' equity
$
218,536

 
$
219,333

 
$
218,967

 
$
216,791

 
$
218,513

Goodwill
(69,842
)
 
(69,844
)
 
(69,891
)
 
(69,930
)
 
(69,930
)
Intangible assets (excluding MSRs)
(5,337
)
 
(5,574
)
 
(5,843
)
 
(6,104
)
 
(6,379
)
Related deferred tax liabilities
2,100

 
2,166

 
2,231

 
2,297

 
2,363

Tangible common shareholders' equity
$
145,457

 
$
146,081

 
$
145,464

 
$
143,054

 
$
144,567

Reconciliation of period-end shareholders' equity to period-end tangible shareholders' equity
 
 
 
 
 
 
 
 
 
Shareholders' equity
$
231,888

 
$
232,685

 
$
232,282

 
$
231,032

 
$
237,293

Goodwill
(69,842
)
 
(69,844
)
 
(69,891
)
 
(69,930
)
 
(69,930
)
Intangible assets (excluding MSRs)
(5,337
)
 
(5,574
)
 
(5,843
)
 
(6,104
)
 
(6,379
)
Related deferred tax liabilities
2,100

 
2,166

 
2,231

 
2,297

 
2,363

Tangible shareholders' equity
$
158,809

 
$
159,433

 
$
158,779

 
$
157,295

 
$
163,347

Reconciliation of period-end assets to period-end tangible assets
 
 
 
 
 
 
 
 
 
Assets
$
2,149,851

 
$
2,102,273

 
$
2,126,653

 
$
2,123,320

 
$
2,174,819

Goodwill
(69,842
)
 
(69,844
)
 
(69,891
)
 
(69,930
)
 
(69,930
)
Intangible assets (excluding MSRs)
(5,337
)
 
(5,574
)
 
(5,843
)
 
(6,104
)
 
(6,379
)
Related deferred tax liabilities
2,100

 
2,166

 
2,231

 
2,297

 
2,363

Tangible assets
$
2,076,772

 
$
2,029,021

 
$
2,053,150

 
$
2,049,583

 
$
2,100,873

 
 
 
 

17

Table of Contents

Table 9
 
 
 
Segment Supplemental Financial Data Reconciliations to GAAP Financial Measures (1)
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
 
 
 
 
Consumer & Business Banking
 
 
 
Reported net income
$
1,658

 
$
1,448

Adjustment related to intangibles (2)
1

 
2

Adjusted net income
$
1,659

 
$
1,450

 
 
 
 
Average allocated equity (3)
$
61,483

 
$
62,084

Adjustment related to goodwill and a percentage of intangibles
(31,983
)
 
(32,084
)
Average allocated capital
$
29,500

 
$
30,000

 
 
 
 
Deposits
 
 
 
Reported net income
$
620

 
$
397

Adjustment related to intangibles (2)

 

Adjusted net income
$
620

 
$
397

 
 
 
 
Average allocated equity (3)
$
36,490

 
$
35,407

Adjustment related to goodwill and a percentage of intangibles
(19,990
)
 
(20,007
)
Average allocated capital
$
16,500

 
$
15,400

 
 
 
 
Consumer Lending
 
 
 
Reported net income
$
1,038

 
$
1,051

Adjustment related to intangibles (2)
1

 
2

Adjusted net income
$
1,039

 
$
1,053

 
 
 
 
Average allocated equity (3)
$
24,993

 
$
26,676

Adjustment related to goodwill and a percentage of intangibles
(11,993
)
 
(12,076
)
Average allocated capital
$
13,000

 
$
14,600

 
 
 
 
Global Wealth & Investment Management
 
 
 
Reported net income
$
729

 
$
721

Adjustment related to intangibles (2)
3

 
4

Adjusted net income
$
732

 
$
725

 
 
 
 
Average allocated equity (3)
$
22,243

 
$
20,323

Adjustment related to goodwill and a percentage of intangibles
(10,243
)
 
(10,323
)
Average allocated capital
$
12,000

 
$
10,000

 
 
 
 
Global Banking
 
 
 
Reported net income
$
1,236

 
$
1,281

Adjustment related to intangibles (2)

 
1

Adjusted net income
$
1,236

 
$
1,282

 
 
 
 
Average allocated equity (3)
$
53,407

 
$
45,406

Adjustment related to goodwill and a percentage of intangibles
(22,407
)
 
(22,406
)
Average allocated capital
$
31,000

 
$
23,000

 
 
 
 
Global Markets
 
 
 
Reported net income
$
1,310

 
$
1,112

Adjustment related to intangibles (2)
2

 
2

Adjusted net income
$
1,312

 
$
1,114

 
 
 
 
Average allocated equity (3)
$
39,377

 
$
35,372

Adjustment related to goodwill and a percentage of intangibles
(5,377
)
 
(5,372
)
Average allocated capital
$
34,000

 
$
30,000

(1) 
There are no adjustments to reported net income (loss) or average allocated equity for CRES.
(2) 
Represents cost of funds, earnings credits and certain expenses related to intangibles.
(3) 
Average allocated equity is comprised of average allocated capital plus capital for the portion of goodwill and intangibles specifically assigned to the business segment. For more information on allocated capital, see Business Segment Operations on page 24 and Note 8 – Goodwill and Intangible Assets to the Consolidated Financial Statements.
 
 
 
 


18

Table of Contents

Net Interest Income Excluding Trading-related Net Interest Income

We manage net interest income on a FTE basis and excluding the impact of trading-related activities. As discussed in Global Markets on page 40, we evaluate our sales and trading results and strategies on a total market-based revenue approach by combining net interest income and noninterest income for Global Markets. An analysis of net interest income, average earning assets and net interest yield on earning assets, all of which adjust for the impact of trading-related net interest income from reported net interest income on a FTE basis, is shown below. We believe the use of this non-GAAP presentation in Table 10 provides additional clarity in assessing our results.

Table 10
Net Interest Income Excluding Trading-related Net Interest Income
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Net interest income (FTE basis)
 
 
 
As reported
$
10,286

 
$
10,875

Impact of trading-related net interest income
(903
)
 
(1,010
)
Net interest income excluding trading-related net interest income (1)
$
9,383

 
$
9,865

Average earning assets (2)
 
 
 
As reported
$
1,803,298

 
$
1,857,894

Impact of trading-related earning assets
(442,732
)
 
(497,730
)
Average earning assets excluding trading-related earning assets (1)
$
1,360,566

 
$
1,360,164

Net interest yield contribution (FTE basis) (2, 3)
 
 
 
As reported
2.29
%
 
2.36
%
Impact of trading-related activities
0.48

 
0.56

Net interest yield on earning assets excluding trading-related activities (1)
2.77
%
 
2.92
%
(1) 
Represents a non-GAAP financial measure.
(2) 
Beginning in the first quarter of 2014, interest-bearing deposits placed with the Federal Reserve and certain non-U.S. central banks are included in earning assets. In prior periods, these balances were included with cash and due from banks in the cash and cash equivalents line, consistent with the Consolidated Balance Sheet presentation. Prior periods have been reclassified to conform to current period presentation.
(3) 
Calculated on an annualized basis.

For the three months ended March 31, 2014, net interest income excluding trading-related net interest income decreased $482 million to $9.4 billion compared to the same period in 2013. The decrease was primarily due to lower yields on debt securities including the impact of market-related premium amortization expense, lower consumer loan balances as well as lower loan yields, partially offset by reductions in long-term debt balances and yields, higher commercial loan balances and lower rates paid on deposits. For more information on the impacts of interest rates, see Interest Rate Risk Management for Nontrading Activities on page 119.

Average earning assets excluding trading-related earning assets increased slightly to $1,360.6 billion compared to the same period in 2013. The net change was primarily driven by increases in interest-bearing deposits with the Federal Reserve and commercial loans, largely offset by declines in debt securities, consumer loans and other earning assets.

For the three months ended March 31, 2014, net interest yield on earning assets excluding trading-related activities decreased 15 bps to 2.77 percent compared to the same period in 2013 due to the same factors as described above.

19

Table of Contents

Table 11
Quarterly Average Balances and Interest Rates – FTE Basis
 
First Quarter 2014
 
Fourth Quarter 2013
(Dollars in millions)
Average
Balance
 
Interest
Income/
Expense
 
Yield/
Rate
 
Average
Balance
 
Interest
Income/
Expense
 
Yield/
Rate
Earning assets
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits with the Federal Reserve and non-U.S. central banks (1)
$
112,570

 
$
72

 
0.26
%
 
$
90,196

 
$
59

 
0.26
%
Time deposits placed and other short-term investments
13,880

 
49

 
1.43

 
15,782

 
48

 
1.21

Federal funds sold and securities borrowed or purchased under agreements to resell
212,504

 
265

 
0.51

 
203,415

 
304

 
0.59

Trading account assets
147,583

 
1,213

 
3.32

 
156,194

 
1,182

 
3.01

Debt securities (2)
329,711

 
2,005

 
2.41

 
325,119

 
2,455

 
3.02

Loans and leases (3):
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage (4)
247,556

 
2,240

 
3.62

 
253,974

 
2,374

 
3.74

Home equity
92,759

 
851

 
3.71

 
95,388

 
953

 
3.97

U.S. credit card
89,545

 
2,092

 
9.48

 
90,057

 
2,125

 
9.36

Non-U.S. credit card
11,554

 
308

 
10.79

 
11,171

 
310

 
11.01

Direct/Indirect consumer (5)
81,728

 
530

 
2.63

 
82,990

 
565

 
2.70

Other consumer (6)
1,962

 
18

 
3.66

 
1,929

 
17

 
3.73

Total consumer
525,104

 
6,039

 
4.64

 
535,509

 
6,344

 
4.72

U.S. commercial
228,058

 
1,651

 
2.93

 
225,596

 
1,700

 
2.99

Commercial real estate (7)
48,753

 
368

 
3.06

 
46,341

 
374

 
3.20

Commercial lease financing
24,727

 
234

 
3.78

 
24,468

 
206

 
3.37

Non-U.S. commercial
92,840

 
543

 
2.37

 
97,863

 
544

 
2.20

Total commercial
394,378

 
2,796

 
2.87

 
394,268

 
2,824

 
2.84

Total loans and leases
919,482

 
8,835

 
3.88

 
929,777

 
9,168

 
3.92

Other earning assets
67,568

 
697

 
4.18

 
78,214

 
709

 
3.61

Total earning assets (8)
1,803,298

 
13,136

 
2.93

 
1,798,697

 
13,925

 
3.08

Cash and due from banks (1)
28,258

 
 
 
 
 
35,063

 
 
 
 
Other assets, less allowance for loan and lease losses
307,710

 
 
 
 
 
301,115

 
 
 
 
Total assets
$
2,139,266

 
 
 
 
 
$
2,134,875

 
 
 
 
(1) 
Beginning in the first quarter of 2014, interest-bearing deposits placed with the Federal Reserve and certain non-U.S. central banks are included in earning assets. In prior periods, these balances were included with cash and due from banks in the cash and cash equivalents line, consistent with the Consolidated Balance Sheet presentation. Prior periods have been reclassified to conform to current period presentation.
(2) 
Beginning in the first quarter of 2014, yields on debt securities carried at fair value are calculated on the cost basis. Prior to the first quarter of 2014, yields on debt securities carried at fair value were calculated based on fair value rather than the cost basis. The use of fair value does not have a material impact on net interest yield.
(3) 
Nonperforming loans are included in the respective average loan balances. Income on these nonperforming loans is generally recognized on a cost recovery basis. PCI loans were recorded at fair value upon acquisition and accrete interest income over the remaining life of the loan.
(4) 
Includes non-U.S. residential mortgage loans of $0 in the first quarter of 2014, and $56 million, $83 million, $86 million and $90 million in the fourth, third, second and first quarters of 2013, respectively.
(5) 
Includes non-U.S. consumer loans of $4.6 billion in the first quarter of 2014, and $5.1 billion, $6.7 billion, $7.5 billion and $7.7 billion in the fourth, third, second and first quarters of 2013, respectively.
(6) 
Includes consumer finance loans of $1.2 billion in the first quarter of 2014, and $1.2 billion, $1.3 billion, $1.3 billion and $1.4 billion in the fourth, third, second and first quarters of 2013, respectively; consumer leases of $656 million in the first quarter of 2014, and $549 million, $431 million, $291 million and $138 million in the fourth, third, second and first quarters of 2013, respectively; consumer overdrafts of $140 million in the first quarter of 2014, and $163 million, $172 million, $136 million and $142 million in the fourth, third, second and first quarters of 2013, respectively; and other non-U.S. consumer loans of $5 million in the first quarter of 2014, and $5 million for each of the quarters of 2013.
(7) 
Includes U.S. commercial real estate loans of $47.0 billion in the first quarter of 2014, and $44.5 billion, $41.5 billion, $39.1 billion and $37.7 billion in the fourth, third, second and first quarters of 2013, respectively; and non-U.S. commercial real estate loans of $1.8 billion in the first quarter of 2014, and $1.8 billion, $1.7 billion, $1.5 billion and $1.5 billion in the fourth, third, second and first quarters of 2013, respectively.
(8) 
Interest income includes the impact of interest rate risk management contracts, which decreased interest income on the underlying assets by $5 million in the first quarter of 2014, and $0, $1 million, $63 million and $141 million in the fourth, third, second and first quarters of 2013, respectively. Interest expense includes the impact of interest rate risk management contracts, which decreased interest expense on the underlying liabilities by $592 million in the first quarter of 2014, and $588 million, $556 million, $660 million and $618 million in the fourth, third, second and first quarters of 2013, respectively. For more information on interest rate contracts, see Interest Rate Risk Management for Nontrading Activities on page 119.

20

Table of Contents

Table 11
 
 
 
 
 
 
Quarterly Average Balances and Interest Rates – FTE Basis (continued)
 
Third Quarter 2013
 
Second Quarter 2013
 
First Quarter 2013
(Dollars in millions)
Average
Balance
 
Interest
Income/
Expense
 
Yield/
Rate
 
Average
Balance
 
Interest
Income/
Expense
 
Yield/
Rate
 
Average
Balance
 
Interest
Income/
Expense
 
Yield/
Rate
Earning assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits with the Federal Reserve and non-U.S. central banks (1)
$
78,360

 
$
50

 
0.26
%
 
$
64,205

 
$
40

 
0.25
%
 
$
57,108

 
$
33

 
0.23
%
Time deposits placed and other short-term investments
17,256

 
47

 
1.07

 
15,088

 
46

 
1.21

 
16,129

 
46

 
1.17

Federal funds sold and securities borrowed or purchased under agreements to resell
223,434

 
291

 
0.52

 
233,394

 
319

 
0.55

 
237,463

 
315

 
0.54

Trading account assets
144,502

 
1,093

 
3.01

 
181,620

 
1,224

 
2.70

 
194,364

 
1,380

 
2.87

Debt securities (2)
327,493

 
2,211

 
2.70

 
343,260

 
2,557

 
2.98

 
356,399

 
2,556

 
2.87

Loans and leases (3):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage (4)
256,297

 
2,359

 
3.68

 
257,275

 
2,246

 
3.49

 
258,630

 
2,340

 
3.62

Home equity
98,172

 
930

 
3.77

 
101,708

 
951

 
3.74

 
105,939

 
997

 
3.80

U.S. credit card
90,005

 
2,226

 
9.81

 
89,722

 
2,192

 
9.80

 
91,712

 
2,249

 
9.95

Non-U.S. credit card
10,633

 
317

 
11.81

 
10,613

 
315

 
11.93

 
11,027

 
329

 
12.10

Direct/Indirect consumer (5)
83,773

 
587

 
2.78

 
82,485

 
598

 
2.90

 
82,364

 
620

 
3.06

Other consumer (6)
1,876

 
19

 
3.88

 
1,756

 
17

 
4.17

 
1,666

 
19

 
4.36

Total consumer
540,756

 
6,438

 
4.74

 
543,559

 
6,319

 
4.66

 
551,338

 
6,554

 
4.79

U.S. commercial
221,542

 
1,704

 
3.05

 
217,464

 
1,741

 
3.21

 
210,706

 
1,666

 
3.20

Commercial real estate (7)
43,164

 
352

 
3.24

 
40,612

 
340

 
3.36

 
39,179

 
326

 
3.38

Commercial lease financing
23,860

 
204

 
3.41

 
23,579

 
205

 
3.48

 
23,534

 
236

 
4.01

Non-U.S. commercial
94,656

 
528

 
2.22

 
89,020

 
543

 
2.45

 
81,502

 
467

 
2.32

Total commercial
383,222

 
2,788

 
2.89

 
370,675

 
2,829

 
3.06

 
354,921

 
2,695

 
3.07

Total loans and leases
923,978

 
9,226

 
3.97

 
914,234

 
9,148

 
4.01

 
906,259

 
9,249

 
4.12

Other earning assets
74,022

 
677

 
3.62

 
81,740

 
713

 
3.50

 
90,172

 
733

 
3.29

Total earning assets (8)
1,789,045

 
13,595

 
3.02

 
1,833,541

 
14,047

 
3.07

 
1,857,894

 
14,312

 
3.11

Cash and due from banks (1)
34,704

 
 
 
 
 
40,281

 
 
 
 
 
35,738

 
 
 
 
Other assets, less allowance for loan and lease losses
299,681

 
 
 
 
 
310,788

 
 
 
 
 
318,798

 
 
 
 
Total assets
$
2,123,430

 
 
 
 
 
$
2,184,610

 
 

 
 
 
$
2,212,430

 
 
 
 
For footnotes see page 20.


21

Table of Contents

Table 11
Quarterly Average Balances and Interest Rates – FTE Basis (continued)
 
First Quarter 2014
 
Fourth Quarter 2013
(Dollars in millions)
Average
Balance
 
Interest
Income/
Expense
 
Yield/
Rate
 
Average
Balance
 
Interest
Income/
Expense
 
Yield/
Rate
Interest-bearing liabilities
 
 
 
 
 
 
 
 
 
 
 
U.S. interest-bearing deposits:
 
 
 
 
 
 
 
 
 
 
 
Savings
$
45,196

 
$
1

 
0.01
%
 
$
43,665

 
$
5

 
0.05
%
NOW and money market deposit accounts
523,237

 
83

 
0.06

 
514,220

 
89

 
0.07

Consumer CDs and IRAs
71,141

 
84

 
0.48

 
74,635

 
96

 
0.51

Negotiable CDs, public funds and other deposits
29,826

 
27

 
0.37

 
29,060

 
29

 
0.39

Total U.S. interest-bearing deposits
669,400

 
195

 
0.12

 
661,580

 
219

 
0.13

Non-U.S. interest-bearing deposits:
 
 
 
 
 
 
 
 
 
 
 
Banks located in non-U.S. countries
11,058

 
20

 
0.74

 
13,902

 
22

 
0.62

Governments and official institutions
1,857

 
1

 
0.14

 
1,750

 
1

 
0.18

Time, savings and other
60,519

 
75

 
0.50

 
58,513

 
72

 
0.49

Total non-U.S. interest-bearing deposits
73,434

 
96

 
0.53

 
74,165

 
95

 
0.51

Total interest-bearing deposits
742,834

 
291

 
0.16

 
735,745

 
314

 
0.17

Federal funds purchased, securities loaned or sold under agreements to repurchase and short-term borrowings
252,971

 
609

 
0.98

 
271,538

 
682

 
1.00

Trading account liabilities
90,448

 
435

 
1.95

 
82,393

 
364

 
1.75

Long-term debt
253,678

 
1,515

 
2.41

 
251,055

 
1,566

 
2.48

Total interest-bearing liabilities (8)
1,339,931

 
2,850

 
0.86

 
1,340,731

 
2,926

 
0.87

Noninterest-bearing sources:
 
 
 
 
 
 
 
 
 
 
 
Noninterest-bearing deposits
375,344

 
 
 
 
 
376,929

 
 
 
 
Other liabilities
187,438

 
 
 
 
 
183,800

 
 
 
 
Shareholders' equity
236,553

 
 
 
 
 
233,415

 
 
 
 
Total liabilities and shareholders' equity
$
2,139,266

 
 
 
 
 
$
2,134,875

 
 
 
 
Net interest spread
 
 
 
 
2.07
%
 
 
 
 
 
2.21
%
Impact of noninterest-bearing sources
 
 
 
 
0.22

 
 
 
 
 
0.23

Net interest income/yield on earning assets
 
 
$
10,286

 
2.29
%
 
 
 
$
10,999

 
2.44
%
For footnotes see page 20.


22

Table of Contents

Table 11
 
 
 
 
 
 
Quarterly Average Balances and Interest Rates – FTE Basis (continued)
 
Third Quarter 2013
 
Second Quarter 2013
 
First Quarter 2013
(Dollars in millions)
Average
Balance
 
Interest
Income/
Expense
 
Yield/
Rate
 
Average
Balance
 
Interest
Income/
Expense
 
Yield/
Rate
 
Average
Balance
 
Interest
Income/
Expense
 
Yield/
Rate
Interest-bearing liabilities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. interest-bearing deposits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Savings
$
43,968

 
$
5

 
0.05
%
 
$
44,897

 
$
6

 
0.05
%
 
$
42,934

 
$
6

 
0.05
%
NOW and money market deposit accounts
508,136

 
100

 
0.08

 
500,628

 
107

 
0.09

 
501,177

 
117

 
0.09

Consumer CDs and IRAs
78,161

 
113

 
0.57

 
81,887

 
127

 
0.63

 
85,109

 
135

 
0.64

Negotiable CDs, public funds and other deposits
27,108

 
28

 
0.41

 
25,835

 
30

 
0.45

 
24,147

 
29

 
0.50

Total U.S. interest-bearing deposits
657,373

 
246

 
0.15

 
653,247

 
270

 
0.17

 
653,367

 
287

 
0.18

Non-U.S. interest-bearing deposits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Banks located in non-U.S. countries
12,797

 
17

 
0.54

 
10,840

 
20

 
0.72

 
12,163

 
21

 
0.71

Governments and official institutions
1,580

 
1

 
0.19

 
1,528

 

 
0.19

 
1,546

 
1

 
0.17

Time, savings and other
54,899

 
70

 
0.51

 
55,049

 
76

 
0.55

 
53,944

 
73

 
0.55

Total non-U.S. interest-bearing deposits
69,276

 
88

 
0.50

 
67,417

 
96

 
0.57

 
67,653

 
95

 
0.57

Total interest-bearing deposits
726,649

 
334

 
0.18

 
720,664

 
366

 
0.20

 
721,020

 
382

 
0.22

Federal funds purchased, securities loaned or sold under agreements to repurchase and short-term borrowings
279,425

 
683

 
0.97

 
318,028

 
809

 
1.02

 
337,644

 
749

 
0.90

Trading account liabilities
84,648

 
375

 
1.76

 
94,349

 
427

 
1.82

 
92,047

 
472

 
2.08

Long-term debt
258,717

 
1,724

 
2.65

 
270,198

 
1,674

 
2.48

 
273,999

 
1,834

 
2.70

Total interest-bearing liabilities (8)
1,349,439

 
3,116

 
0.92

 
1,403,239

 
3,276

 
0.94

 
1,424,710

 
3,437

 
0.98

Noninterest-bearing sources:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Noninterest-bearing deposits
363,962

 
 
 
 
 
359,292

 
 

 
 
 
354,260

 
 
 
 
Other liabilities
179,637

 
 
 
 
 
187,016

 
 

 
 
 
196,465

 
 
 
 
Shareholders' equity
230,392

 
 
 
 
 
235,063

 
 

 
 
 
236,995

 
 
 
 
Total liabilities and shareholders' equity
$
2,123,430

 
 
 
 
 
$
2,184,610

 
 
 
 
 
$
2,212,430

 
 
 
 
Net interest spread
 
 
 
 
2.10
%
 
 
 
 
 
2.13
%
 
 
 
 
 
2.13
%
Impact of noninterest-bearing sources
 
 
 
 
0.23

 
 
 
 
 
0.22

 
 
 
 
 
0.23

Net interest income/yield on earning assets
 
 
$
10,479

 
2.33
%
 
 
 
$
10,771

 
2.35
%
 
 
 
$
10,875

 
2.36
%
For footnotes see page 20.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


23

Table of Contents

Business Segment Operations
 
Segment Description and Basis of Presentation

We report the results of our operations through five business segments: CBB, CRES, GWIM, Global Banking and Global Markets, with the remaining operations recorded in All Other. We prepare and evaluate segment results using certain non-GAAP financial measures. For additional information, see Supplemental Financial Data on page 15. Table 12 provides selected summary financial data for our business segments and All Other for the three months ended March 31, 2014 compared to the same period in 2013. For additional detailed information on these results, see the business segment and All Other discussions which follow.

Table 12
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business Segment Results
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31
 
Total Revenue (1)
 
Provision for Credit Losses
 
Noninterest Expense
 
Net Income (Loss)
(Dollars in millions)
2014
 
2013
 
2014
 
2013
 
2014
 
2013
 
2014
 
2013
Consumer & Business Banking
$
7,438

 
$
7,412

 
$
812

 
$
952

 
$
3,975

 
$
4,155

 
$
1,658

 
$
1,448

Consumer Real Estate Services
1,192

 
2,312

 
25

 
335

 
8,129

 
5,405

 
(5,027
)
 
(2,156
)
Global Wealth & Investment Management
4,547

 
4,421

 
23

 
22

 
3,359

 
3,252

 
729

 
721

Global Banking
4,269

 
4,030

 
265

 
149

 
2,028

 
1,842

 
1,236

 
1,281

Global Markets
5,015

 
4,780

 
19

 
5

 
3,078

 
3,074

 
1,310

 
1,112

All Other
306

 
453

 
(135
)
 
250

 
1,669

 
1,772

 
(182
)
 
(923
)
Total FTE basis
22,767

 
23,408

 
1,009

 
1,713

 
22,238

 
19,500

 
(276
)
 
1,483

FTE adjustment
(201
)
 
(211
)
 

 

 

 

 

 

Total Consolidated
$
22,566

 
$
23,197

 
$
1,009

 
$
1,713

 
$
22,238

 
$
19,500

 
$
(276
)
 
$
1,483

(1) 
Total revenue is net of interest expense and is on a FTE basis which for consolidated revenue is a non-GAAP financial measure. For more information on this measure and for a corresponding reconciliation to a GAAP financial measure, see Supplemental Financial Data on page 15.

The management accounting and reporting process derives segment and business results by utilizing allocation methodologies for revenue and expense. The net income derived for the businesses is dependent upon revenue and cost allocations using an activity-based costing model, funds transfer pricing, and other methodologies and assumptions management believes are appropriate to reflect the results of the business.

Total revenue, net of interest expense, includes net interest income on a FTE basis and noninterest income. The adjustment of net interest income to a FTE basis results in a corresponding increase in income tax expense. The segment results also reflect certain revenue and expense methodologies that are utilized to determine net income. The net interest income of the businesses includes the results of a funds transfer pricing process that matches assets and liabilities with similar interest rate sensitivity and maturity characteristics. For presentation purposes, in segments where the total of liabilities and equity exceeds assets, which are generally deposit-taking segments, we allocate assets to match liabilities. Net interest income of the business segments also includes an allocation of net interest income generated by certain of our asset and liability management (ALM) activities.


24

Table of Contents

Our ALM activities include an overall interest rate risk management strategy that incorporates the use of various derivatives and cash instruments to manage fluctuations in earnings and capital that are caused by interest rate volatility. Our goal is to manage interest rate sensitivity so that movements in interest rates do not significantly adversely affect earnings and capital. The results of a majority of our ALM activities are allocated to the business segments and fluctuate based on the performance of the ALM activities. ALM activities include external product pricing decisions including deposit pricing strategies, the effects of our internal funds transfer pricing process and the net effects of other ALM activities.

Certain expenses not directly attributable to a specific business segment are allocated to the segments. The most significant of these expenses include data and item processing costs and certain centralized or shared functions. Data processing costs are allocated to the segments based on equipment usage. Item processing costs are allocated to the segments based on the volume of items processed for each segment. The costs of certain other centralized or shared functions are allocated based on methodologies that reflect utilization.

The Corporation periodically reviews capital allocated to its businesses and allocates capital annually during the strategic and capital planning processes. We utilize a methodology that considers the effect of regulatory capital requirements in addition to internal risk-based capital models. The Corporation’s internal risk-based capital models use a risk-adjusted methodology incorporating each segment’s credit, market, interest rate, business and operational risk components. For more information on the nature of these risks, see Managing Risk and Strategic Risk Management on page 54. The capital allocated to the business segments is referred to as allocated capital, which represents a non-GAAP financial measure. For purposes of goodwill impairment testing, the Corporation utilizes allocated equity as a proxy for the carrying value of its reporting units. Allocated equity in the reporting units is comprised of allocated capital plus capital for the portion of goodwill and intangibles specifically assigned to the reporting unit. For additional information, see Note 8 – Goodwill and Intangible Assets to the Consolidated Financial Statements.

During the latest annual planning process, we made refinements to the amount of capital allocated to each of our businesses based on multiple considerations that included, but were not limited to, Basel 3 Standardized and Advanced risk-weighted assets, business segment exposures and risk profile, and strategic plans. As a result of this process, in the first quarter of 2014, we adjusted the amount of capital being allocated to our business segments. This change resulted in a reduction of unallocated capital, which is reflected in All Other, and an aggregate increase in the amount of capital being allocated to the business segments, of which the more significant increases were in Global Banking and Global Markets. Prior periods were not restated.

For more information on the business segments and reconciliations to consolidated total revenue, net income (loss) and period-end total assets, see Note 18 – Business Segment Information to the Consolidated Financial Statements.



25

Table of Contents

Consumer & Business Banking
 
Three Months Ended March 31
 
 
 
Deposits
 
Consumer
Lending
 
Total Consumer &
Business Banking
 
 
(Dollars in millions)
2014
 
2013
 
2014
 
2013
 
2014
 
2013
 
% Change
Net interest income (FTE basis)
$
2,544

 
$
2,387

 
$
2,407

 
$
2,626

 
$
4,951

 
$
5,013

 
(1
)%
Noninterest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
Card income
16

 
15

 
1,146

 
1,192

 
1,162

 
1,207

 
(4
)
Service charges
1,045

 
1,013

 

 

 
1,045

 
1,013

 
3

All other income
115

 
102

 
165

 
77

 
280

 
179

 
56

Total noninterest income
1,176

 
1,130

 
1,311

 
1,269

 
2,487

 
2,399

 
4

Total revenue, net of interest expense (FTE basis)
3,720

 
3,517

 
3,718

 
3,895

 
7,438

 
7,412

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for credit losses
80

 
63

 
732

 
889

 
812

 
952

 
(15
)
Noninterest expense
2,648

 
2,822

 
1,327

 
1,333

 
3,975

 
4,155

 
(4
)
Income before income taxes
992

 
632

 
1,659

 
1,673

 
2,651

 
2,305

 
15

Income tax expense (FTE basis)
372

 
235

 
621

 
622

 
993

 
857

 
16

Net income
$
620

 
$
397

 
$
1,038

 
$
1,051

 
$
1,658

 
$
1,448

 
15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest yield (FTE basis)
1.91
%
 
1.91
%
 
6.95
%
 
7.41
%
 
3.63
%
 
3.89
%
 
 
Return on average allocated capital
15.24

 
10.46

 
32.41

 
29.25

 
22.81

 
19.61

 
 
Efficiency ratio (FTE basis)
71.22

 
80.26

 
35.69

 
34.23

 
53.46

 
56.07

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance Sheet
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31
 
 
Average
2014
 
2013
 
2014
 
2013
 
2014
 
2013
 
% Change
Total loans and leases
$
22,518

 
$
22,616

 
$
139,524

 
$
143,229

 
$
162,042

 
$
165,845

 
(2
)%
Total earning assets (1)
539,404

 
506,715

 
140,407

 
143,671

 
553,490

 
523,313

 
6

Total assets (1)
572,148

 
539,507

 
149,722

 
152,224

 
595,549

 
564,658

 
5

Total deposits
533,831

 
502,063

 
n/m

 
n/m

 
534,576

 
502,508

 
6

Allocated capital
16,500

 
15,400

 
13,000

 
14,600

 
29,500

 
30,000

 
(2
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period end
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
% Change
Total loans and leases
$
22,504

 
$
22,574

 
$
137,612

 
$
142,516

 
$
160,116

 
$
165,090

 
(3
)%
Total earning assets (1)
556,997

 
535,131

 
138,774

 
143,917

 
571,081

 
550,795

 
4

Total assets (1)
589,705

 
568,022

 
148,229

 
153,394

 
613,244

 
593,163

 
3

Total deposits
551,427

 
530,947

 
n/m

 
n/m

 
552,256

 
531,707

 
4

(1)
For presentation purposes, in segments and businesses where the total of liabilities and equity exceeds assets, we allocate assets from All Other to match the segments' and businesses' liabilities and allocated shareholders' equity. As a result, total earning assets and total assets of the businesses may not equal total CBB.
n/m = not meaningful
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CBB, which is comprised of Deposits and Consumer Lending, offers a diversified range of credit, banking and investment products and services to consumers and businesses. Our customers and clients have access to a franchise network that stretches coast to coast through 31 states and the District of Columbia. The franchise network includes approximately 5,100 banking centers, 16,200 ATMs, nationwide call centers, and online and mobile platforms.

CBB Results

Net income for CBB increased $210 million to $1.7 billion in the three months ended March 31, 2014 compared to the same period in 2013 primarily driven by a decline in noninterest expense and lower provision for credit losses while revenue remained relatively unchanged. Net interest income decreased $62 million to $5.0 billion due to lower average loan balances and card yields, partially offset by higher deposit balances. Noninterest income increased $88 million to $2.5 billion primarily due to a portfolio divestiture gain and higher deposit service charges.

The provision for credit losses decreased $140 million to $812 million primarily as a result of continued improvement in credit quality, due in part to lower delinquencies. Noninterest expense decreased $180 million to $4.0 billion primarily driven by lower expenses, including Federal Deposit Insurance Corporation (FDIC) and personnel costs.


26

Table of Contents

The return on average allocated capital was 22.81 percent, up from 19.61 percent, reflecting an increase in net income combined with a small decrease in allocated capital. For more information on capital allocated to the business segments, see Business Segment Operations on page 24.

Deposits

Deposits includes the results of consumer deposit activities which consist of a comprehensive range of products provided to consumers and small businesses. Our deposit products include traditional savings accounts, money market savings accounts, CDs and IRAs, noninterest- and interest-bearing checking accounts, as well as investment accounts and products. The revenue is allocated to the deposit products using our funds transfer pricing process that matches assets and liabilities with similar interest rate sensitivity and maturity characteristics. Deposits generates fees such as account service fees, non-sufficient funds fees, overdraft charges and ATM fees, as well as investment and brokerage fees from Merrill Edge accounts. Merrill Edge is an integrated investing and banking service targeted at customers with less than $250,000 in investable assets. Merrill Edge provides investment advice and guidance, client brokerage asset services, a self-directed online investing platform and key banking capabilities including access to the Corporation's network of banking centers and ATMs.

Business Banking within Deposits provides a wide range of lending-related products and services, integrated working capital management and treasury solutions to clients through our network of offices and client relationship teams along with various product partners. Our clients include U.S.-based companies generally with annual sales of $1 million to $50 million. Our lending products and services include commercial loans, lines of credit and real estate lending. Our capital management and treasury solutions include treasury management, foreign exchange and short-term investing options. Deposits also includes the results of our merchant services joint venture.

Deposits includes the net impact of migrating customers and their related deposit balances between Deposits and GWIM as well as other client-managed businesses. For more information on the migration of customer balances to or from GWIM, see GWIM on page 35.

Net income for Deposits increased $223 million to $620 million in the three months ended March 31, 2014 compared to the same period in 2013 driven by higher revenue and a decrease in noninterest expense, partially offset by an increase in the provision for credit losses. Net interest income increased $157 million to $2.5 billion primarily driven by the impact of higher deposit balances. Noninterest income increased $46 million to $1.2 billion primarily due to higher deposit service charges.

The provision for credit losses increased $17 million to $80 million as credit quality stabilized. Noninterest expense decreased $174 million to $2.6 billion due to lower expenses, including FDIC and personnel costs.

Average deposits increased $31.8 billion to $533.8 billion driven by a customer shift to more liquid products in the low rate environment. Additionally, $11.8 billion of the increase in average deposits was due to net transfers from other businesses, largely GWIM. Growth in checking, traditional savings and money market savings of $40.7 billion was partially offset by a decline in time deposits of $8.9 billion. As a result of our continued pricing discipline and the shift in the mix of deposits, the rate paid on average deposits declined by six bps to seven bps.

Key Statistics
 
 
 
 
 
 
Three Months Ended March 31
 
 
2014
 
2013
Total deposit spreads (excludes noninterest costs)
 
1.56
%
 
1.52
%
 
 
 
 
 
Period end
 
 
 
 
Client brokerage assets (in millions)
 
$
100,206

 
$
82,616

Online banking active accounts (units in thousands)
 
30,470

 
30,102

Mobile banking active accounts (units in thousands)
 
14,986

 
12,641

Banking centers
 
5,095

 
5,389

ATMs
 
16,214

 
16,311


Client brokerage assets increased $17.6 billion driven by increased account flows and market valuations. Mobile banking customers increased 2.3 million reflecting continuing changes in our customers' banking preferences. The number of banking centers declined 294 and ATMs declined 97 as we continue to optimize our consumer banking network and improve our cost-to-serve.


27

Table of Contents

Consumer Lending

Consumer Lending is one of the leading issuers of credit and debit cards to consumers and small businesses in the U.S. Our lending products and services also include direct and indirect consumer loans such as automotive, marine, aircraft, recreational vehicle and consumer personal loans. In addition to earning net interest spread revenue on its lending activities, Consumer Lending generates interchange revenue from credit and debit card transactions as well as annual credit card fees and other miscellaneous fees.

Consumer Lending includes the net impact of migrating customers and their related credit card loan balances between Consumer Lending and GWIM. For more information on the migration of customer balances to or from GWIM, see GWIM on page 35.

On July 31, 2013, the U.S. District Court for the District of Columbia issued a ruling regarding the Federal Reserve's rules implementing the Dodd-Frank Wall Street Reform and Consumer Protection Act's (Financial Reform Act) Durbin Amendment. The ruling required the Federal Reserve to reconsider the current $0.21 per transaction cap on debit card interchange fees. On March 21, 2014, the U.S. Court of Appeals for the D.C. Circuit overturned the ruling, leaving the Federal Reserve’s rule intact. For additional information, see Regulatory Matters on page 53.

Net income for Consumer Lending of $1.0 billion remained relatively unchanged in the three months ended March 31, 2014 compared to the same period in 2013 as lower revenue was offset by lower provision for credit losses. Net interest income decreased $219 million to $2.4 billion driven by the impact of lower average loan balances and card yields. Noninterest income increased $42 million to $1.3 billion driven by a portfolio divestiture gain.

The provision for credit losses decreased $157 million to $732 million due to continued improvement in credit quality, due in part to lower delinquencies. Noninterest expense of $1.3 billion remained relatively unchanged.

Average loans decreased $3.7 billion to $139.5 billion primarily driven by the net migration of credit card loan balances to GWIM described above, continued run-off of non-core portfolios and a portfolio divestiture, partially offset by increased consumer auto loans.

Key Statistics
 
 
 
 
 
 
Three Months Ended March 31
(Dollars in millions)
 
2014
 
2013
Total U.S. credit card (1)
 
 
 
 
Gross interest yield
 
9.48
%
 
9.95
%
Risk-adjusted margin
 
9.49

 
8.51

New accounts (in thousands)
 
1,027

 
906

Purchase volumes
 
$
48,863

 
$
46,632

Debit card purchase volumes
 
$
65,890

 
$
64,635

(1) 
In addition to the U.S. credit card portfolio in CBB, the remaining U.S. credit card portfolio is in GWIM.

During the three months ended March 31, 2014, the total U.S. credit card risk-adjusted margin increased 98 bps compared to the same period in 2013 due to an improvement in credit quality and a portfolio divestiture gain. Total U.S. credit card purchase volumes increased $2.2 billion, or five percent, to $48.9 billion and debit card purchase volumes increased $1.3 billion, or two percent, to $65.9 billion, reflecting higher levels of consumer spending.

28

Table of Contents

Consumer Real Estate Services
 
Three Months Ended March 31
 
 
 
Home Loans
 
Legacy Assets
& Servicing
 
Total Consumer Real
Estate Services
 
 
(Dollars in millions)
2014
 
2013
 
2014
 
2013

2014
 
2013
 
% Change
Net interest income (FTE basis)
$
324

 
$
347

 
$
377

 
$
396

 
$
701

 
$
743

 
(6
)%
Noninterest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
Mortgage banking income
178

 
697

 
291

 
790

 
469

 
1,487

 
(68
)
All other income (loss)
4

 
(64
)
 
18

 
146

 
22

 
82

 
(73
)
Total noninterest income
182

 
633

 
309

 
936

 
491

 
1,569

 
(69
)
Total revenue, net of interest expense (FTE basis)
506

 
980

 
686

 
1,332

 
1,192

 
2,312

 
(48
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for credit losses
13

 
92

 
12

 
243

 
25

 
335

 
(93
)
Noninterest expense
715

 
821

 
7,414

 
4,584

 
8,129

 
5,405

 
50

Income (loss) before income taxes
(222
)
 
67

 
(6,740
)
 
(3,495
)
 
(6,962
)
 
(3,428
)
 
103

Income tax expense (benefit) (FTE basis)
(83
)
 
25

 
(1,852
)
 
(1,297
)
 
(1,935
)
 
(1,272
)
 
52

Net income (loss)
$
(139
)
 
$
42

 
$
(4,888
)
 
$
(2,198
)
 
$
(5,027
)
 
$
(2,156
)
 
133

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest yield (FTE basis)
2.47
%
 
2.62
%
 
3.82
%
 
3.09
%
 
3.05
%
 
2.85
%
 
 
Efficiency ratio (FTE basis)
n/m

 
83.78

 
n/m

 
n/m

 
n/m

 
n/m

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance Sheet
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31
 
 
Average
2014
 
2013
 
2014
 
2013
 
2014
 
2013
 
% Change
Total loans and leases
$
50,810

 
$
47,228

 
$
38,104

 
$
45,735

 
$
88,914

 
$
92,963

 
(4
)%
Total earning assets
53,264

 
53,746

 
40,026

 
51,969

 
93,290

 
105,715

 
(12
)
Total assets
53,164

 
54,507

 
57,400

 
73,833

 
110,564

 
128,340

 
(14
)
Allocated capital
6,000

 
6,000

 
17,000

 
18,000

 
23,000

 
24,000

 
(4
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period end
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
% Change
Total loans and leases
$
50,954

 
$
51,021

 
$
37,401

 
$
38,732

 
$
88,355

 
$
89,753

 
(2
)%
Total earning assets
53,796

 
54,071

 
39,141

 
43,092

 
92,937

 
97,163

 
(4
)
Total assets
53,658

 
53,927

 
58,606

 
59,459

 
112,264

 
113,386

 
(1
)
n/m = not meaningful
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CRES operations include Home Loans and Legacy Assets & Servicing. Home Loans is responsible for ongoing residential first mortgage and home equity loan production activities and the CRES home equity loan portfolio not selected for inclusion in the Legacy Assets & Servicing owned portfolio. Legacy Assets & Servicing is responsible for all of our mortgage servicing activities related to loans serviced for others and loans held by the Corporation, including loans that have been designated as the Legacy Assets & Servicing Portfolios. The Legacy Assets & Servicing Portfolios (both owned and serviced), herein referred to as the Legacy Owned and Legacy Serviced Portfolios, respectively (together, the Legacy Portfolios), and as further defined below, include those loans originated prior to January 1, 2011 that would not have been originated under our established underwriting standards as of December 31, 2010. For more information on our Legacy Portfolios, see page 31. In addition, Legacy Assets & Servicing is responsible for managing legacy exposures related to CRES (e.g., litigation, representations and warranties). This alignment allows CRES management to lead the ongoing Home Loans business while also providing focus on legacy mortgage issues and servicing activities.

CRES, primarily through its Home Loans operations, generates revenue by providing an extensive line of consumer real estate products and services to customers nationwide. CRES products offered by Home Loans include fixed- and adjustable-rate first-lien mortgage loans for home purchase and refinancing needs, home equity lines of credit (HELOCs) and home equity loans. First mortgage products are generally either sold into the secondary mortgage market to investors, while we retain MSRs (which are on the balance sheet of Legacy Assets & Servicing) and the Bank of America customer relationships, or are held on the balance sheet in Home Loans or in All Other for ALM purposes. Home Loans is compensated for loans held for ALM purposes on a management accounting basis with the corresponding offset in All Other. Newly originated HELOCs and home equity loans are retained on the CRES balance sheet in Home Loans.

CRES includes the impact of migrating customers and their related loan balances between GWIM and CRES.


29

Table of Contents

CRES Results
 
The net loss for CRES increased $2.9 billion to $5.0 billion in the three months ended March 31, 2014 compared to the same period in 2013 primarily driven by higher noninterest expense, resulting from higher litigation expense, and lower mortgage banking income, partially offset by lower provision for credit losses. Mortgage banking income decreased $1.0 billion due to both lower servicing income and lower core production revenue. The provision for credit losses decreased $310 million to $25 million primarily driven by continued improvement in portfolio trends including increased home prices. Noninterest expense increased $2.7 billion primarily due to a $3.8 billion increase in litigation expense as a result of the FHFA Settlement and the establishment of additional reserves primarily for legacy mortgage-related matters, partially offset by lower operating expenses in Legacy Assets & Servicing.

Home Loans

Home Loans products are available to our customers through our retail network, direct telephone and online access delivered by a sales force of approximately 2,900 mortgage loan officers, including over 1,600 banking center mortgage loan officers covering nearly 2,500 banking centers, and an 800-person centralized sales force based in five call centers.

Net income for Home Loans decreased $181 million to a loss of $139 million in the three months ended March 31, 2014 compared to the same period in 2013 driven by a decrease in noninterest income, partially offset by a decrease in noninterest expense and lower provision for credit losses. Noninterest income decreased $451 million due to lower mortgage banking income primarily driven by a decline in core production revenue as a result of lower origination volumes combined with continued industry-wide margin compression. The provision for credit losses decreased $79 million primarily driven by continued improvement in portfolio trends including increased home prices. Noninterest expense decreased $106 million primarily due to lower personnel expenses resulting from lower loan originations.

Legacy Assets & Servicing

Legacy Assets & Servicing is responsible for all of our servicing activities related to the residential mortgage and home equity loan portfolios, including owned loans and loans serviced for others (collectively, the mortgage serviced portfolio). A portion of this portfolio has been designated as the Legacy Serviced Portfolio, which represented 27 percent and 37 percent of the total mortgage serviced portfolio, as measured by unpaid principal balance, at March 31, 2014 and 2013.

Legacy Assets & Servicing results reflect the net cost of legacy exposures that are included in the results of CRES, including representations and warranties provision, litigation expense, financial results of the CRES home equity portfolio selected as part of the Legacy Owned Portfolio, the financial results of the servicing operations and the results of MSR activities, including net hedge results. The financial results of the servicing operations reflect certain revenues and expenses on loans serviced for others, including owned loans serviced for Home Loans, GWIM and All Other.

Servicing activities include collecting cash for principal, interest and escrow payments from borrowers, disbursing customer draws for lines of credit, accounting for and remitting principal and interest payments to investors and escrow payments to third parties, and responding to customer inquiries. Our home retention efforts, including single point of contact resources, are also part of our servicing activities, along with supervision of foreclosures and property dispositions. In an effort to help our customers avoid foreclosure, Legacy Assets & Servicing evaluates various workout options prior to foreclosure which, combined with legislative changes at the state level and ongoing foreclosure delays in states where foreclosure requires a court order following a legal proceeding (judicial states), have resulted in elongated default timelines. For more information on our servicing activities, including the impact of foreclosure delays, see Off-Balance Sheet Arrangements and Contractual Obligations – Servicing, Foreclosure and Other Mortgage Matters on page 57 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K.

The net loss for Legacy Assets & Servicing increased $2.7 billion to $4.9 billion in the three months ended March 31, 2014 compared to the same period in 2013 driven by an increase of $3.8 billion in litigation expense to $5.8 billion with the increase related to the FHFA Settlement and the establishment of additional reserves primarily for legacy mortgage-related matters, and lower noninterest income. Noninterest income decreased $627 million driven by a decline in servicing revenues due to a smaller servicing portfolio and less favorable MSR net-of-hedge performance. The provision for credit losses decreased $231 million to $12 million primarily due to continued improvement in portfolio trends including increased home prices.

Noninterest expense increased $2.8 billion due to the $3.8 billion increase in litigation expense as described above, partially offset by a decrease in default-related servicing expenses and lower mortgage-related assessments, waivers and similar costs related to foreclosure delays. Excluding litigation, noninterest expense decreased $1.0 billion to $1.6 billion compared to the same period in 2013. We expect that quarterly noninterest expense in Legacy Assets & Servicing, excluding litigation costs, will be approximately $1.1 billion by the fourth quarter of 2014.


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Table of Contents

Legacy Portfolios

The Legacy Portfolios (both owned and serviced) include those loans originated prior to January 1, 2011 that would not have been originated under our established underwriting standards in place as of December 31, 2010. The purchased credit-impaired (PCI) portfolio as well as certain loans that met a pre-defined delinquency status or probability of default threshold as of January 1, 2011 are also included in the Legacy Portfolios. Since determining the pool of loans to be included in the Legacy Portfolios as of January 1, 2011, the criteria have not changed for these portfolios, but will continue to be evaluated over time.

Legacy Owned Portfolio

The Legacy Owned Portfolio includes those loans that met the criteria as described above and are on the balance sheet of the Corporation. The home equity loan portfolio is held on the balance sheet of Legacy Assets & Servicing, and the residential mortgage loan portfolio is held on the balance sheet of All Other. The financial results of the on-balance sheet loans are reported in the segment that owns the loans or in All Other. Total loans in the Legacy Owned Portfolio decreased $5.0 billion during the three months ended March 31, 2014 to $107.1 billion, of which $37.4 billion was held on the Legacy Assets & Servicing balance sheet and the remainder was held on the balance sheet of All Other. The decrease was primarily related to paydowns, PCI write-offs and charge-offs.

Legacy Serviced Portfolio

The Legacy Serviced Portfolio includes the Legacy Owned Portfolio and those loans serviced for outside investors that met the criteria as described above. The table below summarizes the balances of the residential mortgage loans included in the Legacy Serviced Portfolio (the Legacy Residential Mortgage Serviced Portfolio) representing 27 percent and 37 percent of the total residential mortgage serviced portfolio of $693 billion and $1.1 trillion as measured by unpaid principal balance at March 31, 2014 and 2013. The decline in the Legacy Residential Mortgage Serviced Portfolio was primarily due to MSR sales, loan sales and other servicing transfers, paydowns and payoffs.

Legacy Residential Mortgage Serviced Portfolio, a subset of the Residential Mortgage Serviced Portfolio (1)
 
March 31
(Dollars in billions)
2014
 
2013
Unpaid principal balance
 
 
 
Residential mortgage loans
 
 
 
Total
$
189

 
$
395

60 days or more past due
42

 
121

 
 
 
 
Number of loans serviced (in thousands)
 
 
 
Residential mortgage loans
 
 
 
Total
1,022

 
2,062

60 days or more past due
216

 
557

(1) 
Excludes $37 billion and $48 billion of home equity loans and HELOCs at March 31, 2014 and 2013.


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Table of Contents

Non-Legacy Portfolio

As previously discussed, Legacy Assets & Servicing is responsible for all of our servicing activities. The table below summarizes the balances of the residential mortgage loans that are not included in the Legacy Serviced Portfolio (the Non-Legacy Residential Mortgage Serviced Portfolio) representing 73 percent and 63 percent of the total residential mortgage serviced portfolio, as measured by unpaid principal balance, at March 31, 2014 and 2013. The decline in the Non-Legacy Residential Mortgage Serviced Portfolio was primarily due to MSR sales and other servicing transfers, paydowns and payoffs.

Non-Legacy Residential Mortgage Serviced Portfolio, a subset of the Residential Mortgage Serviced Portfolio (1)
 
March 31
(Dollars in billions)
2014
 
2013
Unpaid principal balance
 
 
 
Residential mortgage loans
 
 
 
Total
$
504

 
$
687

60 days or more past due
11

 
20

 
 
 
 
Number of loans serviced (in thousands)
 
 
 
Residential mortgage loans
 
 
 
Total
3,196

 
4,378

60 days or more past due
61

 
111

(1) 
Excludes $50 billion and $55 billion of home equity loans and HELOCs at March 31, 2014 and 2013.

Mortgage Banking Income

CRES mortgage banking income is categorized into production and servicing income. Core production income is comprised primarily of revenue from the fair value gains and losses recognized on our interest rate lock commitments (IRLCs) and LHFS, the related secondary market execution, costs related to representations and warranties in the sales transactions along with other obligations incurred in the sales of mortgage loans, and revenue earned in production-related ancillary businesses. Ongoing costs related to representations and warranties and other obligations that were incurred in the sales of mortgage loans in prior periods are also included in production income.

Servicing income includes income earned in connection with servicing activities and MSR valuation adjustments, net of results from risk management activities used to hedge certain market risks of the MSRs. The costs associated with our servicing activities are included in noninterest expense.


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Table of Contents

The table below summarizes the components of mortgage banking income.

Mortgage Banking Income
 
 
 
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Production income:
 
 
 
Core production revenue
$
273

 
$
815

Representations and warranties provision
(178
)
 
(250
)
Total production income
95

 
565

Servicing income:
 
 
 
Servicing fees
514

 
916

Amortization of expected cash flows (1)
(210
)
 
(314
)
Fair value changes of MSRs, net of risk management activities used to hedge certain market risks (2)
66

 
311

Other servicing-related revenue
4

 
9

Total net servicing income
374

 
922

Total CRES mortgage banking income
469

 
1,487

Eliminations (3)
(57
)
 
(224
)
Total consolidated mortgage banking income
$
412

 
$
1,263

(1) 
Represents the net change in fair value of the MSR asset due to the recognition of modeled cash flows.
(2) 
Includes gains on sales of MSRs.
(3) 
Includes the effect of transfers of mortgage loans from CRES to the ALM portfolio included in All Other.

Core production revenue decreased $542 million due to lower origination volumes as described below combined with industry-wide margin compression. The representations and warranties provision decreased $72 million to $178 million in the three months ended March 31, 2014 compared to the same period in 2013 primarily due to lower government-sponsored enterprises (GSE) exposure.

Net servicing income decreased $548 million driven by lower servicing fees due to a smaller servicing portfolio and less favorable MSR net-of-hedge performance. The decline in the size of our servicing portfolio was driven by strategic sales of MSRs as well as loan prepayment activity, which exceeded new originations primarily due to our exit from non-retail channels.

Key Statistics
 
 
 
 
 
 
Three Months Ended March 31
(Dollars in millions, except as noted)
2014
 
2013
Loan production (1)
 
 
 
 
 
Total (2):
 
 
 
 
 
First mortgage
$
8,850

 
 
$
23,920

 
Home equity
1,983

 
 
1,118

 
CRES:
 
 
 
 
 
First mortgage
$
6,702

 
 
$
19,269

 
Home equity
1,791

 
 
942

 
 
 
 
 
 
 
Period end
March 31
2014
 
December 31
2013
Mortgage serviced portfolio (in billions) (1, 3)
$
780

 
 
$
810

 
Mortgage loans serviced for investors (in billions) (1)
527

 
 
550

 
Mortgage servicing rights:
 
 
 
 
 
Balance (4)
4,577

 
 
5,042

 
Capitalized mortgage servicing rights (% of loans serviced for investors)
87

bps
 
92

bps
(1) 
The above loan production and period end servicing portfolio and mortgage loans serviced for investors represent the unpaid principal balance of loans.
(2) 
In addition to loan production in CRES, the remaining first mortgage and home equity loan production is primarily in GWIM.
(3) 
Servicing of residential mortgage loans, HELOCs and home equity loans.
(4) 
Does not include $188 million of certain non-U.S. residential mortgage MSR balances, which are recorded in Global Markets.


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Table of Contents

Reflecting a decline in the overall mortgage market because of higher interest rates driving a decline in refinances, first mortgage loan originations in CRES declined $12.6 billion, or 65 percent, to $6.7 billion for the three months ended March 31, 2014, and for the total Corporation, decreased $15.1 billion, or 63 percent, to $8.9 billion compared to the same period in 2013. The increase in interest rates also had an adverse impact on our mortgage loan applications, particularly for refinance mortgage loans. Our volume of mortgage applications decreased 50 percent during the three months ended March 31, 2014 compared to the same period in 2013, primarily due to a decline in the estimated overall demand for mortgages.

During the three months ended March 31, 2014, 66 percent of our first mortgage production volume was for refinance originations and 34 percent was for purchase originations compared to 91 percent and nine percent for the same period in 2013. Home Affordable Refinance Program (HARP) refinance originations were nine percent of all refinance originations as compared to 29 percent for the same period in 2013. Making Home Affordable non-HARP refinance originations were 22 percent of all refinance originations as compared to 19 percent for the same period in 2013. The remaining 69 percent of refinance originations was conventional refinances as compared to 52 percent for the same period in 2013.

Home equity production for the total Corporation was $2.0 billion for the three months ended March 31, 2014 compared to $1.1 billion for the same period in 2013 with the increase due to a higher demand in the market based on improving housing trends, and increased market share driven by improved banking center engagement with customers and more competitive pricing.

Mortgage Servicing Rights

At March 31, 2014, the balance of consumer MSRs managed within CRES, which excludes $188 million of certain non-U.S. residential mortgage MSRs recorded in Global Markets, was $4.6 billion, which represented 87 bps of the related unpaid principal balance compared to $5.0 billion or 92 bps of the related unpaid principal balance at December 31, 2013. The consumer MSR balance managed within CRES decreased $465 million in the three months ended March 31, 2014 primarily driven by a decrease in value due to lower mortgage rates, which resulted in higher forecasted prepayment speeds, and the recognition of modeled cash flows. For more information on our servicing activities, see Off-Balance Sheet Arrangements and Contractual Obligations – Servicing, Foreclosure and Other Mortgage Matters on page 51. For more information on MSRs, see Note 17 – Mortgage Servicing Rights to the Consolidated Financial Statements.


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Table of Contents

Global Wealth & Investment Management
 
Three Months Ended March 31
 
 
(Dollars in millions)
2014
 
2013
 
% Change
Net interest income (FTE basis)
$
1,485

 
$
1,596

 
(7
)%
Noninterest income:
 
 
 
 
 
Investment and brokerage services
2,604

 
2,331

 
12

All other income
458

 
494

 
(7
)
Total noninterest income
3,062

 
2,825

 
8

Total revenue, net of interest expense (FTE basis)
4,547

 
4,421

 
3

 
 
 
 
 
 
Provision for credit losses
23

 
22

 
5

Noninterest expense
3,359

 
3,252

 
3

Income before income taxes
1,165

 
1,147

 
2

Income tax expense (FTE basis)
436

 
426

 
2

Net income
$
729

 
$
721

 
1

 
 
 
 
 
 
Net interest yield (FTE basis)
2.38
%
 
2.46
%
 
 
Return on average allocated capital
24.74

 
29.41

 
 
Efficiency ratio (FTE basis)
73.88

 
73.56

 
 
 
 
 
 
 
 
Balance Sheet
 
 
 
 
 
 
Three Months Ended March 31
 
 
Average
2014
 
2013
 
% Change
Total loans and leases
$
115,945

 
$
106,082

 
9
 %
Total earning assets
253,537

 
263,554

 
(4
)
Total assets
273,080

 
282,300

 
(3
)
Total deposits
242,792

 
253,413

 
(4
)
Allocated capital
12,000

 
10,000

 
20

 
 
 
 
 
 
Period end
March 31
2014
 
December 31
2013
 
% Change
Total loans and leases
$
116,482

 
$
115,846

 
1
 %
Total earning assets
254,801

 
254,031

 

Total assets
274,234

 
274,112

 

Total deposits
244,051

 
244,901

 


GWIM consists of two primary businesses: Merrill Lynch Global Wealth Management (MLGWM) and U.S. Trust, Bank of America Private Wealth Management (U.S. Trust).

MLGWM's advisory business provides a high-touch client experience through a network of financial advisors focused on clients with over $250,000 in total investable assets. MLGWM provides tailored solutions to meet our clients' needs through a full set of brokerage, banking and retirement products.

U.S. Trust, together with MLGWM's Private Banking & Investments Group, provides comprehensive wealth management solutions targeted to high net-worth and ultra high net-worth clients, as well as customized solutions to meet clients' wealth structuring, investment management, trust and banking needs, including specialty asset management services.

Net income increased $8 million to $729 million driven by higher revenue, mostly offset by higher noninterest expense. Revenue increased $126 million to $4.5 billion primarily driven by higher noninterest income related to improved market valuations and long-term AUM flows, partially offset by lower net interest income. The provision for credit losses remained relatively unchanged. Noninterest expense increased $107 million to $3.4 billion primarily due to higher revenue-related expenses as well as increased volume-related expenses and additional investments in technology to support the business, partially offset by lower litigation expenses.


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Table of Contents

Revenue from MLGWM was $3.8 billion, up two percent, driven by the same factors previously described. Revenue from U.S. Trust was $768 million, up seven percent, driven by an increase in asset management fees related to higher market levels and long-term AUM inflows, as well as higher net interest income.

Return on average allocated capital was 24.7 percent, down from 29.4 percent reflecting earnings stability coupled with increased capital allocations. For more information on capital allocated to the business segments, see Business Segment Operations on page 24.

Net Migration Summary

GWIM results are impacted by the net migration of clients and their related deposit and loan balances to or from CBB, CRES and the ALM portfolio, as presented in the table below. We move clients between business segments to better meet their needs. During the first quarter of 2013, GWIM identified and transferred deposit balances of approximately $19 billion to CBB. Additionally, beginning in March 2013, the revenue and expense associated with GWIM clients who hold credit cards are included in GWIM; prior periods are in CBB.

Net Migration Summary
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Total deposits, net – GWIM from / (to) CBB
$
1,144

 
$
(18,548
)
Total loans, net – GWIM from / (to) CBB, CRES and the ALM portfolio
(1
)
 
(29
)

Client Balances

The table below presents client balances which consist of AUM, brokerage assets, assets in custody, deposits, and loans and leases.

Client Balances by Type
(Dollars in millions)
March 31
2014
 
December 31
2013
Assets under management
$
841,818

 
$
821,449

Brokerage assets
1,054,052

 
1,045,122

Assets in custody
136,342

 
136,190

Deposits
244,051

 
244,901

Loans and leases (1)
119,556

 
118,776

Total client balances
$
2,395,819

 
$
2,366,438

(1) 
Includes margin receivables which are classified in customer and other receivables on the Consolidated Balance Sheet.

The increase of $29.4 billion, or one percent, in client balances was driven by higher market levels and long-term AUM inflows of $17.4 billion.

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Table of Contents

Global Banking
 
Three Months Ended March 31
 
 
(Dollars in millions)
2014
 
2013
 
% Change
Net interest income (FTE basis)
$
2,301

 
$
2,159

 
7
 %
Noninterest income:
 
 
 
 
 
Service charges
687

 
686

 

Investment banking fees
822

 
790

 
4

All other income
459

 
395

 
16

Total noninterest income
1,968

 
1,871

 
5

Total revenue, net of interest expense (FTE basis)
4,269

 
4,030

 
6

 
 
 
 
 
 
Provision for credit losses
265

 
149

 
78

Noninterest expense
2,028

 
1,842

 
10

Income before income taxes
1,976

 
2,039

 
(3
)
Income tax expense (FTE basis)
740

 
758

 
(2
)
Net income
$
1,236

 
$
1,281

 
(4
)
 
 
 
 
 
 
Net interest yield (FTE basis)
2.68
%
 
3.18
%
 
 
Return on average allocated capital
16.18

 
22.59

 
 
Efficiency ratio (FTE basis)
47.50

 
45.70

 
 
 
 
 
 
 
 
Balance Sheet
 
 
 
 
 
 
Three Months Ended March 31
 
 
Average
2014
 
2013
 
% Change
Total loans and leases
$
271,475

 
$
244,068

 
11
 %
Total earning assets
347,843

 
275,186

 
26

Total assets
392,991

 
317,198

 
24

Total deposits
256,349

 
221,275

 
16

Allocated capital
31,000

 
23,000

 
35

 
 
 
 
 
 
Period end
March 31
2014
 
December 31
2013
 
% Change
Total loans and leases
$
273,239

 
$
269,469

 
1
 %
Total earning assets
354,150

 
336,538

 
5

Total assets
396,952

 
378,590

 
5

Total deposits
257,437

 
265,102

 
(3
)

Global Banking, which includes Global Corporate and Global Commercial Banking, and Investment Banking, provides a wide range of lending-related products and services, integrated working capital management and treasury solutions to clients, and underwriting and advisory services through our network of offices and client relationship teams. Our lending products and services include commercial loans, leases, commitment facilities, trade finance, real estate lending and asset-based lending. Our treasury solutions business includes treasury management, foreign exchange and short-term investing options. We also work with our clients to provide investment banking products such as debt and equity underwriting and distribution, and merger-related and other advisory services. Underwriting debt and equity issuances, fixed-income and equity research, and certain market-based activities are executed through our global broker/dealer affiliates which are our primary dealers in several countries. Within Global Banking, Global Commercial Banking clients generally include middle-market companies, commercial real estate firms, auto dealerships and not-for-profit companies. Global Corporate Banking includes large global corporations, financial institutions and leasing clients.

Net income for Global Banking decreased $45 million to $1.2 billion for the three months ended March 31, 2014 compared to the same period in 2013 primarily driven by higher noninterest expense and an increase in the provision for credit losses, partially offset by higher revenue. Revenue increased $239 million to $4.3 billion driven by higher net interest income from loan growth.


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Table of Contents

The provision for credit losses increased $116 million to $265 million. Noninterest expense increased $186 million to $2.0 billion primarily from technology investments in our Global Treasury Services and lending platforms, additional client-facing personnel and higher litigation expense.

Return on average allocated capital was 16.2 percent, down from 22.6 percent reflecting earnings stability offset by increased capital allocations. For more information on capital allocated to the business segments, see Business Segment Operations on page 24.

Global Corporate and Global Commercial Banking

Global Corporate and Global Commercial Banking each include Business Lending and Global Treasury Services activities. Business Lending includes various lending-related products and services including commercial loans, leases, commitment facilities, trade finance, real estate lending and asset-based lending. Global Treasury Services includes deposits, treasury management, credit card, foreign exchange, and short-term investment and custody solutions to corporate and commercial banking clients. The table below presents a summary of Global Corporate and Global Commercial Banking results, which excludes certain capital markets activity in Global Banking.

Global Corporate and Global Commercial Banking
 
 
 
 
 
Three Months Ended March 31
 
Global Corporate Banking
 
Global Commercial Banking
 
Total
(Dollars in millions)
2014
 
2013
 
2014
 
2013
 
2014
 
2013
Revenue
 
 
 
 
 
 
 
 
 
 
 
Business Lending
$
904

 
$
851

 
$
1,009

 
$
946

 
$
1,913

 
$
1,797

Global Treasury Services
740

 
666

 
735

 
718

 
1,475

 
1,384

Total revenue, net of interest expense
$
1,644

 
$
1,517

 
$
1,744

 
$
1,664

 
$
3,388

 
$
3,181

 
 
 
 
 
 
 
 
 
 
 
 
Balance Sheet
 
 
 
 
 
 
 
 
 
 
 
Average
 
 
 
 
 
 
 
 
 
 
 
Total loans and leases
$
131,209

 
$
118,757

 
$
140,258

 
$
125,299

 
$
271,467

 
$
244,056

Total deposits
140,460

 
119,191

 
115,891

 
102,044

 
256,351

 
221,235

 
 
 
 
 
 
 
 
 
 
 
 
Period end
 
 
 
 
 
 
 
 
 
 
 
Total loans and leases
$
131,522

 
$
123,709

 
$
141,708

 
$
127,276

 
$
273,230

 
$
250,985

Total deposits
143,707

 
127,146

 
113,732

 
100,187

 
257,439

 
227,333


Global Corporate and Global Commercial Banking revenue increased $207 million for the three months ended March 31, 2014 compared to the same period in 2013 due to higher revenue in both Business Lending and Global Treasury Services.

Business Lending revenue in Global Corporate Banking and Global Commercial Banking increased $53 million and $63 million for the three months ended March 31, 2014 compared to the same period in 2013 due to higher net interest income from loan growth.

Global Treasury Services revenue in Global Corporate Banking and Global Commercial Banking increased $74 million and $17 million for the three months ended March 31, 2014 compared to the same period in 2013 driven by the impact of growth in U.S. and non-U.S. deposit balances and higher transaction services revenues, partially offset by the impact of the low rate environment.

Average loans and leases in Global Corporate and Global Commercial Banking increased 11 percent for the three months ended March 31, 2014 compared to the same period in 2013 driven by growth in the commercial and industrial, and commercial real estate portfolios. Average deposits in Global Corporate and Global Commercial Banking increased 16 percent for the three months ended March 31, 2014 compared to the same period in 2013 due to client liquidity, international growth and new client acquisitions.


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Table of Contents

Investment Banking

Client teams and product specialists underwrite and distribute debt, equity and loan products, and provide advisory services and tailored risk management solutions. The economics of most investment banking and underwriting activities are shared primarily between Global Banking and Global Markets based on the contribution by and involvement of each segment. To provide a complete discussion of our consolidated investment banking fees, the table below presents total Corporation investment banking fees as well as the portion attributable to Global Banking.

Investment Banking Fees
 
 
 
 
 
 
 
 
Three Months Ended March 31
 
Global Banking
 
Total Corporation
(Dollars in millions)
2014
 
2013
 
2014
 
2013
Products
 
 
 
 
 
 
 
Advisory
$
257

 
$
233

 
$
286

 
$
257

Debt issuance
447

 
429

 
1,025

 
1,022

Equity issuance
118

 
128

 
313

 
323

Gross investment banking fees
822

 
790

 
1,624

 
1,602

Self-led
(35
)
 
(28
)
 
(82
)
 
(67
)
Total investment banking fees
$
787

 
$
762

 
$
1,542

 
$
1,535


Total Corporation investment banking fees of $1.5 billion, excluding self-led deals, included within Global Banking and Global Markets, remained relatively unchanged for the three months ended March 31, 2014 compared to the same period in 2013 as strong investment-grade underwriting and advisory fees were offset by lower underwriting fees for other debt products.

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Table of Contents

Global Markets
 
Three Months Ended March 31
 
 
(Dollars in millions)
2014
 
2013
 
% Change
Net interest income (FTE basis)
$
1,000

 
$
1,110

 
(10
)%
Noninterest income:
 
 
 
 
 
Investment and brokerage services
561

 
528

 
6

Investment banking fees
736

 
679

 
8

Trading account profits
2,367

 
2,890

 
(18
)
All other income (loss)
351

 
(427
)
 
n/m

Total noninterest income
4,015

 
3,670

 
9

Total revenue, net of interest expense (FTE basis)
5,015

 
4,780

 
5

 
 
 
 
 
 
Provision for credit losses
19

 
5

 
n/m

Noninterest expense
3,078

 
3,074

 

Income before income taxes
1,918

 
1,701

 
13

Income tax expense (FTE basis)
608

 
589

 
3

Net income
$
1,310

 
$
1,112

 
18

 
 
 
 
 
 
Return on average allocated capital
15.65
%
 
15.06
%
 
 
Efficiency ratio (FTE basis)
61.38

 
64.30

 
 
 
 
 
 
 
 
Balance Sheet
 
 
 
 
 
 
Three Months Ended March 31
 
 
Average
2014
 
2013
 
% Change
Total trading-related assets (1)
$
437,128

 
$
504,266

 
(13
)%
Total loans and leases
63,696

 
52,744

 
21

Total earning assets (1)
456,911

 
509,694

 
(10
)
Total assets
601,541

 
670,286

 
(10
)
Allocated capital
34,000

 
30,000

 
13

 
 
 
 
 
 
Period end
March 31
2014
 
December 31
2013
 
% Change
Total trading-related assets (1)
$
430,894

 
$
411,080

 
5
 %
Total loans and leases
64,598

 
67,381

 
(4
)
Total earning assets (1)
455,135

 
432,821

 
5

Total assets
594,936

 
575,710

 
3

(1) 
Trading-related assets include derivative assets, which are considered non-earning assets.
n/m = not meaningful

Global Markets offers sales and trading services, including research, to institutional clients across fixed-income, credit, currency, commodity and equity businesses. Global Markets product coverage includes securities and derivative products in both the primary and secondary markets. Global Markets provides market-making, financing, securities clearing, settlement and custody services globally to our institutional investor clients in support of their investing and trading activities. We also work with our commercial and corporate clients to provide risk management products using interest rate, equity, credit, currency and commodity derivatives, foreign exchange, fixed-income and mortgage-related products. As a result of our market-making activities in these products, we may be required to manage risk in a broad range of financial products including government securities, equity and equity-linked securities, high-grade and high-yield corporate debt securities, syndicated loans, mortgage-backed securities (MBS), commodities and asset-backed securities (ABS). In addition, the economics of most investment banking and underwriting activities are shared primarily between Global Markets and Global Banking based on the activities performed by each segment. Global Banking originates certain deal-related transactions with our corporate and commercial clients that are executed and distributed by Global Markets. For more information on investment banking fees on a consolidated basis, see page 39. During the first quarter of 2014, the results for structured liabilities including DVA were moved into Global Markets from All Other to better align the performance and risk management of these instruments. As such, net DVA in

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Table of Contents

Global Markets represents the combined total of net DVA on derivatives and structured liabilities. Prior periods have been reclassified to conform to current period presentation.

Net income for Global Markets increased $198 million to $1.3 billion for the three months ended March 31, 2014 compared to the same period in 2013. Excluding net DVA, net income increased $37 million to $1.2 billion primarily driven by a stronger performance in credit and equities, partially offset by declines in our rates and currencies businesses. In the three months ended March 31, 2014, net DVA gains were $112 million compared to losses of $145 million in the same period in 2013. Noninterest expense of $3.1 billion remained relatively unchanged.

Average earning assets decreased $52.8 billion to $456.9 billion largely driven by a lower matched-book and lower trading securities.

The return on allocated capital, excluding DVA, was 14.81 percent down from 16.29 percent, reflecting stable net income combined with an increase in allocated capital. For more information on capital allocated to the business segments, see Business Segment Operations on page 24.

Sales and Trading Revenue

Sales and trading revenue includes unrealized and realized gains and losses on trading and other assets, net interest income, and fees primarily from commissions on equity securities. Sales and trading revenue is segregated into fixed income (government debt obligations, investment and non-investment grade corporate debt obligations, commercial mortgage-backed securities, RMBS, collateralized loan obligations (CLOs), interest rate and credit derivative contracts), currencies (interest rate and foreign exchange contracts), commodities (primarily futures, forwards, swaps and options) and equities (equity-linked derivatives and cash equity activity). The table below and related discussion present sales and trading revenue, substantially all of which is in Global Markets, with the remainder in Global Banking. In addition, the table below and related discussion present sales and trading revenue excluding the impact of net DVA, which is a non-GAAP financial measure. We believe the use of this non-GAAP financial measure provides clarity in assessing the underlying performance of these businesses.

Sales and Trading Revenue (1, 2)
 
 
 
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Sales and trading revenue
 
 
 
Fixed income, currencies and commodities
$
3,030

 
$
2,852

Equities
1,185

 
1,153

Total sales and trading revenue
$
4,215

 
$
4,005

 
 
 
 
Sales and trading revenue, excluding net DVA (3)
 
 
 
Fixed income, currencies and commodities
$
2,950

 
$
3,001

Equities
1,153

 
1,149

Total sales and trading revenue, excluding net DVA
$
4,103

 
$
4,150

(1) 
Includes FTE adjustments of $37 million and $44 million for the three months ended March 31, 2014 and 2013. For more information on sales and trading revenue, see Note 2 – Derivatives to the Consolidated Financial Statements.
(2) 
Includes Global Banking sales and trading revenue of $85 million and $67 million for the three months ended March 31, 2014 and 2013.
(3) 
For this presentation, sales and trading revenue excludes the impact of net DVA, which represents a non-GAAP financial measure. Net DVA gains of $80 million and losses of $149 million were included in FICC revenue for the three months ended March 31, 2014 and 2013. Net DVA gains of $32 million and $4 million were included in equities revenue for the three months ended March 31, 2014 and 2013.

Fixed-income, currency and commodities (FICC) revenue, including net DVA, increased $178 million to $3.0 billion for the three months ended March 31, 2014 compared to the same period in 2013. Excluding net DVA, FICC revenue decreased $51 million to $3.0 billion as rates and currencies declined on lower market volumes and reduced volatility, partially offset by sustained strength in credit markets. Also, the prior-year period included a $450 million write-down of a monoline receivable related to the settlement of a legacy matter in the FICC business. Equities revenue, including net DVA, increased $32 million to $1.2 billion. Excluding net DVA, equities revenue of $1.2 billion remained relatively unchanged. Sales and trading revenue included total commissions and brokerage fee revenue of $561 million for the three months ended March 31, 2014 compared to $528 million for the same period in 2013, substantially all from equities, with the increase due to a higher market share.


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All Other
 
Three Months Ended March 31
 
 
(Dollars in millions)
2014
 
2013
 
% Change
Net interest income (FTE basis)
$
(152
)
 
$
254

 
n/m

Noninterest income:
 
 
 
 
 
Card income
86

 
85

 
1
 %
Equity investment income
674

 
520

 
30

Gains on sales of debt securities
357

 
67

 
n/m

All other loss
(659
)
 
(473
)
 
39

Total noninterest income
458

 
199

 
130

Total revenue, net of interest expense (FTE basis)
306

 
453

 
(32
)
 
 
 
 
 
 
Provision for credit losses
(135
)
 
250

 
n/m

Noninterest expense
1,669

 
1,772

 
(6
)
Loss before income taxes
(1,228
)
 
(1,569
)
 
(22
)
Income tax benefit (FTE basis)
(1,046
)
 
(646
)
 
62

Net loss
$
(182
)
 
$
(923
)
 
(80
)
 
 
 
 
 
 
Balance Sheet
 
 
 
 
 
 
Three Months Ended March 31
 
 
Average
2014
 
2013
 
% Change
Loans and leases:
 
 
 
 
 
Residential mortgage
$
193,991

 
$
215,200

 
(10
)%
Non-U.S. credit card
11,554

 
11,027

 
5

Other
11,865

 
18,330

 
(35
)
Total loans and leases
217,410

 
244,557

 
(11
)
Total assets (1)
165,541

 
249,648

 
(34
)
Total deposits
34,152

 
35,550

 
(4
)
 
 
 
 
 
 
Period end
March 31
2014
 
December 31
2013
 
% Change
Loans and leases:
 
 
 
 
 
Residential mortgage
$
190,543

 
$
197,061

 
(3
)%
Non-U.S. credit card
11,563

 
11,541

 

Other
11,321

 
12,092

 
(6
)
Total loans and leases
213,427

 
220,694

 
(3
)
Total assets (1)
158,221

 
167,312

 
(5
)
Total deposits
32,403

 
27,701

 
17

(1) 
For presentation purposes, in segments where the total of liabilities and equity exceeds assets, which are generally deposit-taking segments, we allocate assets from All Other to those segments to match liabilities (i.e., deposits) and allocated shareholders' equity. Such allocated assets were $585.2 billion and $526.1 billion for the three months ended March 31, 2014 and 2013, and $609.2 billion and $569.8 billion at March 31, 2014 and December 31, 2013.
n/m = not meaningful

All Other consists of ALM activities, equity investments, the international consumer card business, liquidating businesses, residual expense allocations and other. ALM activities encompass the whole-loan residential mortgage portfolio and investment securities, interest rate and foreign currency risk management activities including the residual net interest income allocation, the impact of certain allocation methodologies and accounting hedge ineffectiveness. The results of certain ALM activities are allocated to our business segments. For more information on our ALM activities, see Interest Rate Risk Management for Nontrading Activities on page 119. Equity investments include Global Principal Investments (GPI) which is comprised of a portfolio of equity, real estate and other alternative investments. These investments are made either directly in a company or held through a fund with related income recorded in equity investment income. Additionally, certain residential mortgage loans that are managed by Legacy Assets & Servicing are held in All Other.


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Table of Contents

During the first quarter of 2014, the results for structured liabilities including DVA (previously referred to as fair value adjustments on structured liabilities) were moved from All Other into Global Markets to better align the performance and risk management of these instruments. Prior periods have been reclassified to conform to current period presentation.

The net loss for All Other decreased $741 million to $182 million in the three months ended March 31, 2014 compared to the same period in 2013 primarily due to a $385 million improvement in the provision for credit losses, an increase of $290 million in gains on sales of debt securities and an increase in equity investment income of $154 million.

The provision for credit losses improved $385 million to a benefit of $135 million in the three months ended March 31, 2014 compared to the same period in 2013 primarily driven by continued improvement in residential mortgage portfolio trends including increased home prices.

Noninterest expense decreased $103 million to $1.7 billion primarily due to lower personnel expense and litigation expense. The income tax benefit was $1.0 billion compared to a benefit of $646 million for the same period in 2013. The increase was primarily driven by the resolution of certain tax matters and recurring tax preference items.

Equity Investment Activity

The tables below present the components of equity investments included in All Other at March 31, 2014 and December 31, 2013, and also a reconciliation to the total consolidated equity investment income for the three months ended March 31, 2014 and 2013.

Equity Investments
 
 
 
(Dollars in millions)
March 31
2014
 
December 31
2013
Global Principal Investments
$
1,302

 
$
1,604

Strategic and other investments
816

 
807

Total equity investments included in All Other
$
2,118

 
$
2,411

 
 
 
 
Equity Investment Income
 
 
 
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Global Principal Investments
$
(28
)
 
$
104

Strategic and other investments
702

 
416

Total equity investment income included in All Other
674

 
520

Total equity investment income included in the business segments
110

 
43

Total consolidated equity investment income
$
784

 
$
563


Equity investments included in All Other decreased $293 million to $2.1 billion at March 31, 2014 compared to December 31, 2013, with the decrease due to sales in the GPI portfolio. GPI had unfunded equity commitments of $68 million at March 31, 2014 compared to $127 million at December 31, 2013.

Equity investment income included in All Other was $674 million in the three months ended March 31, 2014, an increase of $154 million from the same period in 2013. The increase in the three months ended March 31, 2014 was primarily due to a gain of $684 million on the sale of the remaining portion of an equity investment, partially offset by lower GPI results. Total Corporation equity investment income was $784 million in the three months ended March 31, 2014, an increase of $221 million from the same period in 2013, due to the same factors. We expect quarterly All Other equity investment income to be lower for the remainder of 2014.



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Off-Balance Sheet Arrangements and Contractual Obligations

We have contractual obligations to make future payments on debt and lease agreements. Additionally, in the normal course of business, we enter into contractual arrangements whereby we commit to future purchases of products or services from unaffiliated parties. For more information on obligations and commitments, see Note 10 – Commitments and Contingencies to the Consolidated Financial Statements, Off-Balance Sheet Arrangements and Contractual Obligations on page 52 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K, as well as Note 11 – Long-term Debt and Note 12 – Commitments and Contingencies to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Representations and Warranties

We securitize first-lien residential mortgage loans generally in the form of RMBS guaranteed by the GSEs or by the Government National Mortgage Association (GNMA) in the case of Federal Housing Administration (FHA)-insured, U.S. Department of Veterans Affairs (VA)-guaranteed and Rural Housing Service-guaranteed mortgage loans. In addition, in prior years, legacy companies and certain subsidiaries sold pools of first-lien residential mortgage loans and home equity loans as private-label securitizations (in certain of these securitizations, monolines or financial guarantee providers insured all or some of the securities) or in the form of whole loans. In connection with these transactions, we or certain of our subsidiaries or legacy companies make or have made various representations and warranties. Breaches of these representations and warranties have resulted in and may continue to result in the requirement to repurchase mortgage loans or to otherwise make whole or provide other remedies to the GSEs, U.S. Department of Housing and Urban Development (HUD) with respect to FHA-insured loans, VA, whole-loan investors, securitization trusts, monoline insurers or other financial guarantors (collectively, repurchases). In all such cases, we would be exposed to any credit loss on the repurchased mortgage loans after accounting for any mortgage insurance or mortgage guarantee payments that we may receive.

For more information on accounting for representations and warranties and our representations and warranties repurchase claims and exposures, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees and Note 12 – Commitments and Contingencies to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K and Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K.

We have vigorously contested any request for repurchase when we conclude that a valid basis for repurchase does not exist and will continue to do so in the future. However, in an effort to resolve these legacy mortgage-related issues, we have reached bulk settlements, or agreements for bulk settlements, certain of which have been for significant amounts in lieu of a loan-by-loan review process, including with the GSEs, with four monoline insurers and with the Bank of New York Mellon (the BNY Mellon Settlement), as trustee (the Trustee) for certain Countrywide Financial Corporation (Countrywide) private-label securitization trusts. As a result of various settlements with the GSEs, we have resolved substantially all outstanding and potential representations and warranties repurchase claims on whole loans sold by legacy Bank of America and Countrywide to FNMA and FHLMC through June 30, 2012 and December 31, 2009, respectively.

We may reach other settlements in the future if opportunities arise on terms we believe to be advantageous. However, there can be no assurance that we will reach future settlements or, if we do, that the terms of past settlements can be relied upon to predict the terms of future settlements. These bulk settlements generally did not cover all transactions with the relevant counterparties or all potential claims that may arise, including in some instances securities law, fraud and servicing claims. For example, we are currently involved in RMBS litigation including purported class action suits, actions brought by individual RMBS purchasers and governmental actions. Our liability in connection with the transactions and claims not covered by these settlements could be material. For more information on our exposure to RMBS matters involving securities law, fraud or related claims, see Note 12 – Commitments and Contingencies to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.


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BNY Mellon Settlement

The BNY Mellon Settlement remains subject to final court approval and certain other conditions. It is not currently possible to predict the ultimate outcome or timing of the court approval process, which will include appeals and could take a substantial period of time. The court approval hearing began in the New York Supreme Court, New York County, on June 3, 2013 and concluded on November 21, 2013. On January 31, 2014, the court issued a decision, order and judgment approving the BNY Mellon Settlement. The court overruled the objections to the settlement, holding that the Trustee, BNY Mellon, acted in good faith, within its discretion and within the bounds of reasonableness in determining that the settlement agreement was in the best interests of the covered trusts. The court declined to approve the Trustee’s conduct only with respect to the Trustee’s consideration of a potential claim that a loan must be repurchased if the servicer modifies its terms. On February 21, 2014, final judgment was entered and the Trustee filed a notice of appeal regarding the court’s ruling on loan modification claims in the settlement. The court's January 31, 2014 decision, order and judgment remain subject to ongoing appeals, as well as two motions to reargue, and it is not possible at this time to predict the timetable for appeals or when the court approval process will be completed.

Although we are not a party to the proceeding, certain of our rights and obligations under the settlement agreement are conditioned on final court approval of the settlement. There can be no assurance final court approval will be obtained, that all conditions to the BNY Mellon Settlement will be satisfied, or if certain conditions to the BNY Mellon Settlement permitting withdrawal are met, that we and Countrywide will not withdraw from the settlement. If final court approval is not obtained, or if we and Countrywide withdraw from the BNY Mellon Settlement in accordance with its terms, our future representations and warranties losses could be substantially different from existing accruals and the estimated range of possible loss over existing accruals.

FHFA Settlement

On March 25, 2014, we entered into a settlement with FHFA as conservator of FNMA and FHLMC to resolve (1) all outstanding RMBS litigation between FHFA, FNMA and FHLMC, and the Corporation and its affiliates, and (2) other legacy contract claims related to representations and warranties (collectively, the FHFA Settlement). For additional information, including a description of the FHFA Settlement, see Executive Summary – Recent Events on page 5, Note 7 – Representations and Warranties Obligations and Corporate Guarantees and Note 10 – Commitments and Contingencies to the Consolidated Financial Statements.
 
FGIC Settlement

On April 7, 2014, the Corporation entered into a settlement with FGIC for certain second-lien RMBS trusts for which FGIC provided financial guarantee insurance. In addition, on April 11, 2014, separate settlements were entered into with BNY Mellon as trustee with respect to seven of those trusts. The agreements resolve all outstanding litigation between FGIC and the Corporation, as well as outstanding and potential claims by FGIC and the trustee related to alleged representations and warranties breaches and other claims involving second-lien RMBS trusts for which FGIC provided financial guarantee insurance. For additional information, including a description of the settlements, see Executive Summary – Recent Events on page 5, Note 7 – Representations and Warranties Obligations and Corporate Guarantees and Note 10 – Commitments and Contingencies to the Consolidated Financial Statements.

For a summary of the larger settlement actions and the related impact on the representations and warranties provision and liability, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees and Note 12 – Commitments and Contingencies to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.


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Table of Contents

Unresolved Repurchase Claims

Repurchase claims received from a counterparty are considered unresolved repurchase claims until the underlying loan is repurchased, the claim is rescinded by the counterparty or the claim is otherwise settled. Unresolved repurchase claims represent the notional amount of repurchase claims made by counterparties, typically the outstanding principal balance or the unpaid principal balance at the time of default. In the case of first-lien mortgages, the claim amount is often significantly greater than the expected loss amount due to the benefit of collateral and, in some cases, mortgage insurance (MI) or mortgage guarantee payments. When a claim is denied and we do not receive a response from the counterparty, the claim remains in the unresolved repurchase claims balance until resolution. Table 13 presents unresolved repurchase claims by counterparty at March 31, 2014 and December 31, 2013.

Table 13
Unresolved Repurchase Claims by Counterparty (1)
(Dollars in millions)
March 31
2014
 
December 31
2013
Private-label securitization trustees, whole-loan investors, including third-party securitization sponsors and other (2, 3, 4)
$
18,604

 
$
17,953

Monolines (5)
1,536

 
1,532

GSEs
124

 
170

Total unresolved repurchase claims (3)
$
20,264

 
$
19,655

(1) 
At March 31, 2014 and December 31, 2013, unresolved repurchase claims did not include repurchase demands of $1.2 billion where the Corporation believes that these demands are procedurally or substantively invalid.
(2) 
The total notional amount of unresolved repurchase claims does not include repurchase claims related to the trusts covered by the BNY Mellon Settlement.
(3) 
Includes $13.5 billion and $13.8 billion of claims based on individual file reviews and $5.1 billion and $4.1 billion of claims submitted without individual file reviews at March 31, 2014 and December 31, 2013.
(4) 
At March 31, 2014, unresolved repurchase claims have been reduced by $387 million of claims resolved in connection with the FHFA Settlement.
(5) 
At March 31, 2014, $450 million of monoline repurchase claims outstanding as a result of the FGIC Settlement were resolved in April 2014. Substantially all of the remaining unresolved monoline claims pertain to second-lien loans and are currently the subject of litigation.

During the three months ended March 31, 2014, we received $1.3 billion in new repurchase claims, including $1.1 billion submitted by private-label securitization trustees and a financial guarantee provider, $153 million submitted by the GSEs for both Countrywide and legacy Bank of America originations not covered by the bulk settlements with the GSEs and $30 million submitted by whole-loan investors. During the three months ended March 31, 2014, $726 million in claims were resolved, including $387 million related to the FHFA Settlement. Of the remaining claims that were resolved, $162 million were resolved through rescissions and $177 million were resolved through mortgage repurchases and make-whole payments, primarily with the GSEs.

The increase in the notional amount of unresolved repurchase claims during the three months ended March 31, 2014 is primarily due to continued submission of claims by private-label securitization trustees; the level of detail, support and analysis accompanying such claims, which impact overall claim quality and, therefore, claims resolution; and the lack of an established process to resolve disputes related to these claims. For example, claims submitted without individual file reviews generally lack the level of detail and analysis of individual loans found in other claims that is necessary for us to respond to the claim. We expect unresolved repurchase claims related to private-label securitizations to increase as such claims continue to be submitted and there is not an established process for the ultimate resolution of such claims on which there is a disagreement.

In addition to, and not included in, the total unresolved repurchase claims of $20.3 billion at March 31, 2014, are repurchase demands we have received from private-label securitization investors and a master servicer where we believe that these demands are procedurally or substantively invalid. The total amount outstanding of such demands was $1.2 billion at both March 31, 2014 and December 31, 2013, comprised of $952 million of demands received during 2012 and $273 million of demands related to trusts covered by the BNY Mellon Settlement. We do not believe that the demands outstanding at March 31, 2014 are valid repurchase claims and, therefore, it is not possible to predict the resolution with respect to such demands.

Of the $1.5 billion of monoline repurchase claims outstanding at March 31, 2014, $450 million were resolved as a result of the FGIC Settlement in April 2014. Substantially all of the remaining unresolved monoline claims pertain to second-lien loans and are currently the subject of litigation.


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Table of Contents

Representations and Warranties Liability

The liability for representations and warranties and corporate guarantees is included in accrued expenses and other liabilities on the Consolidated Balance Sheet and the related provision is included in mortgage banking income in the Consolidated Statement of Income. For additional discussion of the representations and warranties liability and the corresponding estimated range of possible loss, see Off-Balance Sheet Arrangements and Contractual Obligations – Estimated Range of Possible Loss on page 50.

At March 31, 2014 and December 31, 2013, the liability for representations and warranties was $13.4 billion and $13.3 billion. For the three months ended March 31, 2014, the representations and warranties provision was $178 million compared to $250 million for the same period in 2013. The provision for the three months ended March 31, 2014 included $103 million related to the FHFA Settlement and $75 million primarily for our remaining GSE exposures.

Our estimated liability at March 31, 2014 for obligations under representations and warranties is necessarily dependent on, and limited by, a number of factors, including for private-label securitizations, the implied repurchase experience based on the BNY Mellon Settlement, as well as certain other assumptions and judgmental factors. Accordingly, future provisions associated with obligations under representations and warranties may be materially impacted if actual experiences are different from historical experience or our understandings, interpretations or assumptions. Although we have not recorded any representations and warranties liability for certain potential private-label securitization and whole-loan exposures where we have had little to no claim activity, these exposures are included in the estimated range of possible loss.

Experience with Government-sponsored Enterprises

As a result of various settlements with the GSEs, we have resolved substantially all outstanding and potential representations and warranties repurchase claims on whole loans sold by legacy Bank of America and Countrywide to FNMA and FHLMC through June 30, 2012 and December 31, 2009, respectively. After these settlements, our exposure to representations and warranties liability for loans originated prior to 2009 and sold to the GSEs is limited to loans with an original principal balance of $14.0 billion and loans with certain defects excluded from the settlements that we do not believe will be material, such as title defects and certain specified violations of the GSEs' charters. As of March 31, 2014, of the $14.0 billion, approximately $11.2 billion in principal has been paid, $948 million in principal has defaulted or was severely delinquent, and the notional amount of unresolved repurchase claims submitted by the GSEs was $89 million related to these vintages.


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Table of Contents

Experience with Investors Other than Government-sponsored Enterprises

In prior years, legacy companies and certain subsidiaries sold pools of first-lien residential mortgage loans and home equity loans as private-label securitizations or in the form of whole loans originated from 2004 through 2008 with an original principal balance of $965 billion to investors other than GSEs (although the GSEs are investors in certain private-label securitizations), of which $557 billion in principal has been paid, $194 billion in principal has defaulted, $51 billion in principal was severely delinquent, and $163 billion in principal was current or less than 180 days past due at March 31, 2014.

Table 14 details the population of loans originated between 2004 and 2008 and sold in non-agency securitizations or as whole loans by entity and product together with the defaulted and severely delinquent loans stratified by the number of payments the borrower made prior to default or becoming severely delinquent as of March 31, 2014.

Table 14
Overview of Non-Agency Securitization and Whole-Loan Balances
 
Principal Balance
 
Defaulted or Severely Delinquent
(Dollars in billions)
Original
Principal Balance
 
Outstanding Principal Balance March 31
2014
 
Outstanding
Principal
Balance 180 Days
or More Past Due
 
Defaulted
Principal Balance
 
Defaulted
or Severely
Delinquent
 
Borrower Made Less than 13
Payments
 
Borrower Made
13 to 24
Payments
 
Borrower Made
25 to 36
Payments
 
Borrower Made More than 36
Payments
By Entity
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Bank of America
$
100

 
$
17

 
$
3

 
$
7

 
$
10

 
$
1

 
$
2

 
$
2

 
$
5

Countrywide
716

 
168

 
41

 
146

 
187

 
24

 
45

 
44

 
74

Merrill Lynch
67

 
14

 
3

 
16

 
19

 
3

 
4

 
3

 
9

First Franklin
82

 
15

 
4

 
25

 
29

 
5

 
6

 
5

 
13

Total (1, 2)
$
965

 
$
214

 
$
51

 
$
194

 
$
245

 
$
33

 
$
57

 
$
54

 
$
101

By Product
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Prime
$
302

 
$
64

 
$
8

 
$
26

 
$
34

 
$
2

 
$
6

 
$
7

 
$
19

Alt-A
172

 
49

 
11

 
39

 
50

 
7

 
12

 
12

 
19

Pay option
150

 
36

 
12

 
43

 
55

 
5

 
13

 
15

 
22

Subprime
247

 
53

 
17

 
67

 
84

 
17

 
20

 
16

 
31

Home equity
88

 
11

 

 
18

 
18

 
2

 
5

 
4

 
7

Other
6

 
1

 
3

 
1

 
4

 

 
1

 

 
3

Total
$
965

 
$
214

 
$
51

 
$
194

 
$
245

 
$
33

 
$
57

 
$
54

 
$
101

(1) 
Excludes transactions sponsored by Bank of America and Merrill Lynch where no representations or warranties were made.
(2) 
Includes exposures on third-party sponsored transactions related to legacy entity originations.

As it relates to private-label securitizations, a contractual liability to repurchase mortgage loans generally arises only if counterparties prove there is a breach of representations and warranties that materially and adversely affects the interest of the investor or all the investors in a securitization trust or of the monoline insurer or other financial guarantor (as applicable). We believe many of the loan defaults observed in these securitizations and whole-loan balances have been, and continue to be, driven by external factors like the substantial depreciation in home prices, persistently high unemployment and other negative economic trends, diminishing the likelihood that any loan defect (assuming one exists at all) was the cause of a loan's default. As of March 31, 2014, approximately 25 percent of the loans sold to non-GSEs that were originated between 2004 and 2008 have defaulted or are severely delinquent. Of the original principal balance for Countrywide, $409 billion is included in the BNY Mellon Settlement and, of this amount, $110 billion was defaulted or severely delinquent at March 31, 2014.


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Experience with Private-label Securitizations and Whole Loans

Legacy entities, and to a lesser extent Bank of America, sold loans to investors via private-label securitizations or as whole loans. The majority of the loans sold were included in private-label securitizations, including third-party sponsored transactions. We provided representations and warranties to the whole-loan investors and these investors may retain those rights even when the whole loans were aggregated with other collateral into private-label securitizations sponsored by the whole-loan investors. The loans sold with an original total principal balance of $780.5 billion, included in Table 14, were originated between 2004 and 2008, of which $452.7 billion have been paid in full and $191.7 billion were defaulted or severely delinquent at March 31, 2014. At least 25 payments have been made on approximately 64 percent of the defaulted and severely delinquent loans. We have received approximately $27.0 billion of representations and warranties repurchase claims related to these vintages, including $18.0 billion from private-label securitization trustees and a financial guarantee provider, $8.2 billion from whole-loan investors and $815 million from one private-label securitization counterparty. In private-label securitizations, certain presentation thresholds need to be met in order for investors to direct a trustee to assert repurchase claims. Continued high levels of new private-label claims are primarily related to repurchase requests received from trustees and third-party sponsors for private-label securitization transactions not included in the BNY Mellon Settlement, including claims related to first-lien third-party sponsored securitizations that include monoline insurance. Over time, there has been an increase in requests for loan files from certain private-label securitization trustees, as well as requests for tolling agreements to toll the applicable statute of limitations relating to representations and warranties repurchase claims and we believe it is likely that these requests will lead to an increase in repurchase claims from private-label securitization trustees with standing to bring such claims. In addition, private-label securitization trustees may have obtained loan files through other means, including litigation and administrative subpoenas, which may increase our total exposure.

A December 2013 decision by the New York intermediate appellate court held that, under New York law, which governs many RMBS trusts, the six-year statute of limitations starts to run at the time the representations and warranties are made (i.e., the date the transaction closed and not when the repurchase demand was denied). That decision has been applied by the state and federal courts in several RMBS lawsuits not involving the Corporation, resulting in the dismissal as untimely of claims involving representations and warranties made more than the six years prior to the initiation of the lawsuit. Unless overturned by New York's highest appellate court, this decision would apply to claims and lawsuits brought against the Corporation where New York law governs. A significant amount of representations and warranties claims and/or lawsuits we have received or may receive involve representations and warranties claims where the statute of limitations has expired and has not been tolled by agreement, and which we therefore believe would be untimely. The Corporation believes this ruling may lead to an increase in requests for tolling agreements as well as an increase in the pace of representations and warranties claims and/or the filing of lawsuits by private-label securitization trustees prior to the expiration of the statute of limitations, although we did not see such increases in the three months ended March 31, 2014.

We have resolved $8.5 billion of the $27.0 billion of claims received from whole-loan and private-label securitization counterparties with losses of $1.9 billion. The majority of these resolved claims were from third-party whole-loan investors. Approximately $3.4 billion of these claims were resolved through repurchase or indemnification, $4.8 billion were rescinded by the investor and $333 million were resolved through the FHFA Settlement. At March 31, 2014, for loans originated between 2004 and 2008, the notional amount of unresolved repurchase claims submitted by private-label securitization trustees, whole-loan investors, including third-party securitization sponsors, and others was $18.5 billion. We have performed an initial review with respect to substantially all of these claims and do not believe a valid basis for repurchase has been established by the claimant. Until we receive a repurchase claim, we generally do not review loan files related to private-label securitizations sponsored by third-party whole-loan investors and are not required by the governing documents to do so.

Certain whole-loan investors have engaged with us in a consistent repurchase process and we have used that and other experience to record a liability related to existing and future claims from such counterparties. The BNY Mellon Settlement and subsequent activity with certain counterparties led to the determination that we had sufficient experience to record a liability related to our exposure on certain private-label securitizations, including certain private-label securitizations sponsored by third-party whole-loan investors, however, it did not provide sufficient experience to record a liability related to other private-label securitizations sponsored by third-party whole-loan investors. As it relates to the other private-label securitizations sponsored by third-party whole-loan investors and certain other whole-loan sales, it is not possible to determine whether a loss has occurred or is probable and, therefore, no representations and warranties liability has been recorded in connection with these transactions. As discussed below, our estimated range of possible loss related to representations and warranties exposures as of March 31, 2014 included possible losses related to these whole-loan sales and private-label securitizations sponsored by third-party whole-loan investors.

The representations and warranties, as governed by the private-label securitization agreements, generally require that counterparties have the ability to both assert a claim and to actually prove that a loan has an actionable defect under the applicable contracts. While the Corporation believes the agreements for private-label securitizations generally contain less rigorous representations and warranties and place higher burdens on claimants seeking repurchases than the express provisions of comparable agreements with the GSEs, without regard to any variations that may have arisen as a result of dealings with the GSEs, the agreements generally include a representation that underwriting practices were prudent and customary. In the case of private-label securitization trustees and third-party sponsors, there

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is currently no established process in place for the parties to reach a conclusion on an individual loan if there is a disagreement on the resolution of the claim. Private-label securitization investors generally do not have the contractual right to demand repurchase of loans directly or the right to access loan files.

Experience with Monoline Insurers

Legacy companies sold $184.5 billion of loans originated between 2004 and 2008 into monoline-insured securitizations, which are included in Table 14. At March 31, 2014 and December 31, 2013, for loans originated between 2004 and 2008, the unpaid principal balance of loans related to unresolved monoline repurchase claims was $1.5 billion. The FGIC Settlement resolved $450 million of these claims pertaining to the second-lien RMBS trusts for which FGIC provided financial guarantee insurance. The second-lien mortgages in the covered RMBS trusts had an original principal balance of $13.0 billion and an unpaid principal balance of $4.5 billion at the time of the settlement.

Substantially all of the remaining unresolved monoline claims pertain to second-lien loans and are currently the subject of litigation with a single monoline insurer. During the three months ended March 31, 2014, there was minimal loan-level repurchase claim activity with the monoline as well as minimal requests for loan files for review through the representations and warranties process. However, there may be additional claims or file requests in the future.

Open Mortgage Insurance Rescission Notices

In addition to repurchase claims, we receive notices from mortgage insurance companies of claim denials, cancellations or coverage rescission (collectively, MI rescission notices). Although the number of such open notices has remained elevated, they have decreased over the last several quarters as the resolution of open notices exceeded new notices.

We had approximately 101,000 open MI rescission notices at both March 31, 2014 and December 31, 2013. Open MI rescission notices at March 31, 2014 included 38,000 pertaining principally to first-lien mortgages serviced for others, 10,000 pertaining to loans held-for-investment (HFI) and 53,000 pertaining to ongoing litigation for second-lien mortgages.

For more information on open mortgage insurance rescission notices, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees to the Consolidated Financial Statements.

Estimated Range of Possible Loss

We currently estimate that the range of possible loss for representations and warranties exposures could be up to $4 billion over existing accruals at March 31, 2014. The estimated range of possible loss reflects principally non-GSE exposures. It represents a reasonably possible loss, but does not represent a probable loss, and is based on currently available information, significant judgment and a number of assumptions that are subject to change.

The liability for representations and warranties exposures and the corresponding estimated range of possible loss do not consider any losses related to litigation matters, including RMBS litigation or litigation brought by monoline insurers, nor do they include any separate foreclosure costs and related costs, assessments and compensatory fees or any other possible losses related to potential claims for breaches of performance of servicing obligations, except as such losses are included as potential costs of the BNY Mellon Settlement, potential securities law or fraud claims or potential indemnity or other claims against us, including claims related to loans insured by the FHA. We are not able to reasonably estimate the amount of any possible loss with respect to any such servicing, securities law, fraud or other claims against us, except to the extent reflected in existing accruals or the estimated range of possible loss for litigation and regulatory matters disclosed in Note 10 – Commitments and Contingencies to the Consolidated Financial Statements; however, in light of the inherent uncertainties involved in these matters and the very large or indeterminate damages sought in some of these matters, an adverse outcome in one or more of these matters could be material to our results of operations or cash flows for any particular reporting period.

Future provisions and/or ranges of possible loss for representations and warranties may be significantly impacted if actual experiences are different from our assumptions in our predictive models, including, without limitation, ultimate resolution of the BNY Mellon Settlement, estimated repurchase rates, estimated MI rescission rates, economic conditions, estimated home prices, consumer and counterparty behavior, and a variety of other judgmental factors.

For more information on the methodology used to estimate the representations and warranties liability and the corresponding estimated range of possible loss, see Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K and Note 7 – Representations and Warranties Obligations and Corporate Guarantees to the Consolidated Financial Statements and, for more information related to the sensitivity of the assumptions used to estimate our liability for obligations under representations and warranties, see Complex Accounting Estimates – Representations and Warranties on page 127.


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Servicing, Foreclosure and Other Mortgage Matters

We service a large portion of the loans we or our subsidiaries have securitized and also service loans on behalf of third-party securitization vehicles and other investors. Our servicing obligations are set forth in servicing agreements with the applicable counterparty. These obligations may include, but are not limited to, loan repurchase requirements in certain circumstances, indemnifications, payment of fees, advances for foreclosure costs that are not reimbursable, or responsibility for losses in excess of partial guarantees for VA loans.

Servicing agreements with the GSEs generally provide the GSEs with broader rights relative to the servicer than are found in servicing agreements with private investors. The GSEs claim that they have the contractual right to demand indemnification or loan repurchase for certain servicing breaches. In addition, the GSEs' first-lien mortgage seller/servicer guides provide timelines to resolve delinquent loans through workout efforts or liquidation, if necessary, and purport to require the imposition of compensatory fees if those deadlines are not satisfied except for reasons beyond the control of the servicer. In addition, many non-agency RMBS and whole-loan servicing agreements state that the servicer may be liable for failure to perform its servicing obligations in keeping with industry standards or for acts or omissions that involve willful malfeasance, bad faith or gross negligence in the performance of, or reckless disregard of, the servicer's duties.

It is not possible to reasonably estimate our liability with respect to certain potential servicing-related claims. While we have recorded certain accruals for servicing-related claims, the amount of potential liability in excess of existing accruals could be material.

2011 OCC Consent Order and 2013 IFR Acceleration Agreement

We entered into the 2011 OCC Consent Order on April 13, 2011. This consent order required servicers to make several enhancements to their servicing operations, including implementation of a single point of contact model for borrowers throughout the loss mitigation and foreclosure processes, adoption of measures designed to ensure that foreclosure activity is halted once a borrower has been approved for a modification unless the borrower fails to make payments under the modified loan, and implementation of enhanced controls over third-party vendors that provide default servicing support services.

On January 7, 2013, we and other mortgage servicing institutions entered into an agreement in principle with the OCC and the Federal Reserve to cease the Independent Foreclosure Review (IFR) that had commenced pursuant to consent orders entered into by Bank of America with the Federal Reserve (2011 FRB Consent Order) and the 2011 OCC Consent Order entered into between BANA and the OCC, and replaced it with an accelerated remediation process (2013 IFR Acceleration Agreement). The 2013 IFR Acceleration Agreement required us to provide $1.8 billion of borrower assistance in the form of loan modifications and other foreclosure prevention actions, and in addition, we made a cash payment of $1.1 billion into a qualified settlement fund in 2013. The borrower assistance program is not expected to result in any incremental credit provision, as we believe that the existing allowance for credit losses is adequate to absorb any costs that have not already been recorded as charge-offs. Although we believe we have complied with the consent orders, our compliance remains subject to regulatory review.

National Mortgage Settlement

In March 2012, we entered into the National Mortgage Settlement with the DOJ, various federal regulatory agencies and 49 state Attorneys General to resolve federal and state investigations into certain residential mortgage origination, servicing and foreclosure practices. The National Mortgage Settlement was approved by a federal court in April 2012. The National Mortgage Settlement provided for certain cash payments and borrower assistance obligations and established certain uniform servicing standards. Our compliance with these standards is subject to ongoing review and certification by an independent monitor. The independent monitor confirmed in March 2014 that we have fulfilled all national crediting obligations with respect to borrower assistance, rate reduction modification and principal reduction commitments and, therefore, we will not be required to make additional cash payments based on the failure to satisfy these crediting obligations. Subject to confirmation by the independent monitor, we also believe we have satisfied our principal reduction solicitation requirements and our commitments made to several states in connection with the National Mortgage Settlement to perform certain minimum levels of principal reduction and related activities in such states.

The National Mortgage Settlement does not cover certain claims arising out of origination, securitization (including representations made to investors with respect to RMBS), criminal claims, private claims by borrowers, claims by certain states for injunctive relief or actual economic damages to borrowers related to the Mortgage Electronic Registration Systems, Inc. (MERS), or claims by the GSEs (including repurchase demands), among other items.

Mortgage Electronic Registration Systems, Inc.

For information on MERS, see Off-Balance Sheet Arrangements and Contractual Obligations – Mortgage Electronic Registration Systems, Inc. on page 58 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K.

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Impact of Foreclosure Delays

Foreclosure delays impact our default-related servicing costs. We believe default-related servicing costs peaked in late 2012 and they began to decline in 2013, and we anticipate that this decline will continue in 2014. However, unexpected foreclosure delays could impact the rate of decline. Default-related servicing costs include costs related to resources needed for implementing new servicing standards mandated for the industry, including as part of the National Mortgage Settlement, other operational changes and operational costs due to delayed foreclosures, and do not include mortgage-related assessments, waivers and similar costs related to foreclosure delays.

Other areas of our operations are also impacted by foreclosure delays. In the three months ended March 31, 2014, we recorded $62 million of mortgage-related assessments, waivers and similar costs related to foreclosure delays compared to $199 million in the same period in 2013. It is also possible that the delays in foreclosure sales may result in additional costs and expenses, including costs associated with the maintenance of properties or possible home price declines while foreclosures are delayed. Finally, the time to complete foreclosure sales may continue to be protracted, which may result in a greater number of nonperforming loans and increased servicing advances, and may impact the collectability of such advances and the value of our MSR asset, RMBS and real estate owned properties. Accordingly, the ultimate resolution of disagreements with counterparties, delays in foreclosure sales beyond those currently anticipated, and any issues that may arise out of alleged irregularities in our foreclosure process could significantly increase the costs associated with our mortgage operations.

Other Mortgage-related Matters

We continue to be subject to additional borrower and non-borrower litigation and governmental and regulatory scrutiny related to our past and current origination, servicing, transfer of servicing and servicing rights, and foreclosure activities, including those claims not covered by the National Mortgage Settlement. This scrutiny may extend beyond our pending foreclosure matters to issues arising out of alleged irregularities with respect to previously completed foreclosure activities. We are also subject to inquiries, investigations, actions and claims from regulators, trustees, investors and other third parties relating to other mortgage-related activities such as the purchase, sale, pooling, and origination and securitization of loans, as well as structuring, marketing, underwriting and issuance of RMBS and other securities, including claims relating to the adequacy and accuracy of disclosures in offering documents and representations and warranties made in connection with whole-loan sales or securitizations. The ongoing environment of heightened scrutiny has subjected us to governmental or regulatory inquiries and investigations, and may subject us to actions, including litigation, penalties and fines, including by the DOJ, state Attorneys General and other members of the RMBS Working Group of the Financial Fraud Enforcement Task Force (the RMBS Working Group), or by other regulators or government agencies that could significantly adversely affect our reputation and result in material costs to us in excess of current reserves and management’s estimate of the aggregate range of possible loss for litigation matters. The Corporation has previously disclosed that it is subject to inquiries and investigations, and may be subject to penalties and fines by the DOJ, state Attorneys General and other members of the RMBS Working Group, and is a party to certain litigation proceedings brought by the DOJ and certain other governmental authorities regarding the Corporation's RMBS and other mortgage-related matters. We continue to cooperate with and have had discussions about a potential resolution of mortgage and RMBS-related matters with certain governmental authorities. There can be no assurances that these discussions will lead to a resolution of any or all of the matters. For additional information, see Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K.

Recent actions by regulators and government agencies indicate that they may, on an industry basis, increasingly pursue claims under the Financial Institutions Reform, Recovery, and Enforcement Act of 1989 (FIRREA) and the False Claims Act. For example, the Civil Division of the U.S. Attorney’s office for the Eastern District of New York is conducting an investigation concerning our compliance with the requirements of the FHA’s Direct Endorsement Program. FIRREA contemplates civil monetary penalties as high as $1.1 million per violation or, if permitted by the court, based on pecuniary gain derived or pecuniary loss suffered as a result of the violation. Treble damages are potentially available for the False Claims Act claims. The ongoing environment of additional regulation, increased regulatory compliance burdens, and enhanced regulatory enforcement, combined with ongoing uncertainty related to the continuing evolution of the regulatory environment, has resulted in operational and compliance costs and may limit our ability to continue providing certain products and services. For more information on management’s estimate of the aggregate range of possible loss and on regulatory investigations, see Note 10 – Commitments and Contingencies to the Consolidated Financial Statements.


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Mortgage-related Settlements – Servicing Matters

In connection with the BNY Mellon Settlement, BANA has agreed to implement certain servicing changes related to loss mitigation activities. BANA also agreed to transfer the servicing rights related to certain high-risk loans to qualified subservicers on a schedule that began with the signing of the BNY Mellon Settlement. This servicing transfer protocol has reduced the servicing fees payable to BANA in the future. Upon final court approval of the BNY Mellon Settlement, failure to meet the established benchmarking standards for loans not in subservicing arrangements can trigger payment of agreed-upon fees. Additionally, we and Countrywide have agreed to work to resolve with the Trustee certain mortgage documentation issues related to the enforceability of mortgages in foreclosure and to reimburse the related Covered Trust for any loss if BANA is unable to foreclose on the mortgage and the Covered Trust is not made whole by a title policy because of these issues. These agreements will terminate if final court approval of the BNY Mellon Settlement is not obtained, although we could still have exposure under the pooling and servicing agreements related to the mortgages in the Covered Trusts for these issues.

In connection with the National Mortgage Settlement, BANA has agreed to implement certain additional servicing changes. The uniform servicing standards established under the National Mortgage Settlement are broadly consistent with the residential mortgage servicing practices imposed by the 2011 OCC Consent Order; however, they are more prescriptive and cover a broader range of our residential mortgage servicing activities. These standards are intended to strengthen procedural safeguards and documentation requirements associated with foreclosure, bankruptcy and loss mitigation activities, as well as addressing the imposition of fees and the integrity of documentation, with a goal of ensuring greater transparency for borrowers. These uniform servicing standards also obligate us to implement compliance processes reasonably designed to provide assurance of the achievement of these objectives. Compliance with the uniform servicing standards is being assessed by a monitor based on the measurement of outcomes with respect to these objectives. Implementation of these uniform servicing standards has contributed to elevated costs associated with the servicing process, but is not expected to result in material delays or dislocation in the performance of our mortgage servicing obligations, including the completion of foreclosures.

Regulatory Matters

Debit Interchange Fees

On June 29, 2011, the Federal Reserve adopted a final rule with respect to the Financial Reform Act’s Durbin Amendment effective on October 1, 2011 which, among other things, established a regulatory cap for many types of debit interchange transactions to equal no more than $0.21 plus five bps of the value of the transaction. The Federal Reserve also adopted a rule to allow a debit card issuer to recover $0.01 per transaction for fraud prevention purposes if the issuer complies with certain fraud-related requirements, with which we are currently in compliance. On July 31, 2013, the U.S. District Court for the District of Columbia issued a ruling regarding the Federal Reserve’s rules implementing the Durbin Amendment. The ruling requires the Federal Reserve to reconsider the $0.21 per transaction cap on debit card interchange fees. However, on March 21, 2014, the U.S. Court of Appeals for the D.C. Circuit overturned the ruling, leaving the Federal Reserve’s rule intact. It is not yet clear whether the merchant plaintiffs will pursue additional legal challenges to the Federal Reserve’s implementation of the Durbin Amendment.

For more information on other significant regulatory matters, see Capital Management – Regulatory Capital on page 56, Note 10 – Commitments and Contingencies to the Consolidated Financial Statements herein, Regulatory Matters on page 59 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K, and Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K.


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Managing Risk
 
Overview

Risk is inherent in every material business activity that we undertake. Our business exposes us to strategic, credit, market, liquidity, compliance, operational and reputational risks. We must manage these risks to maximize our long-term results by ensuring the integrity of our assets and the quality of our earnings.

We take a comprehensive approach to risk management. We have a defined risk framework and articulated risk appetite which are approved annually by the Board. Risk management planning is integrated with strategic, financial and customer/client planning so that goals and responsibilities are aligned across the organization. Risk is managed in a systematic manner by focusing on the Corporation as a whole as well as managing risk across the enterprise and within individual business units, products, services and transactions, and across all geographic locations. We maintain a governance structure that delineates the responsibilities for risk management activities, as well as governance and oversight of those activities. For a more detailed discussion of our risk management activities, see pages 61 through 117 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K.

Strategic Risk Management

Strategic risk is embedded in every business and is one of the major risk categories along with credit, market, liquidity, compliance, operational and reputational risks. It is the risk that results from incorrect assumptions, unsuitable business plans, ineffective strategy execution, or failure to respond in a timely manner to changes in the regulatory, macroeconomic and competitive environments, customer preferences, and technology developments in the geographic locations in which we operate.

Our appetite for strategic risk is assessed based on the strategic plan, with strategic risks selectively and carefully considered against the backdrop of the evolving marketplace. Strategic risk is managed in the context of our overall financial condition, risk appetite and stress test results, among other considerations. The Chief Executive Officer and executive management team manage and act on significant strategic actions, such as divestitures, consolidation of legal entities or capital actions subsequent to required review and approval by the Board.

For more information on our Strategic Risk Management activities, see page 65 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K.

Capital Management

The Corporation manages its capital position to maintain sufficient capital to support its business activities and maintain capital, risk and risk appetite commensurate with one another. Additionally, we seek to maintain safety and soundness at all times including under adverse conditions, take advantage of potential growth opportunities, maintain ready access to financial markets, continue to serve as a credit intermediary, remain a source of strength for our subsidiaries, and satisfy current and future regulatory capital requirements. Capital management is integrated into our risk and governance processes, as capital is a key consideration in the development of the strategic plan, risk appetite and risk limits.

We set goals for capital ratios to meet key stakeholder expectations, including investors, rating agencies and regulators, and to achieve our financial performance objectives and strategic goals, while maintaining adequate capital, including during periods of stress. We assess capital adequacy to operate in a safe and sound manner and maintain adequate capital in relation to the risks associated with our business activities and strategy.

At least quarterly, we conduct an Internal Capital Adequacy Assessment Process (ICAAP). The ICAAP is a forward-looking assessment of our projected capital needs and resources, incorporating earnings, balance sheet and risk forecasts under baseline and adverse economic and market conditions. We utilize quarterly stress tests to assess the potential impacts to our balance sheet, earnings, capital and liquidity under a variety of stress scenarios. We perform qualitative risk assessments to identify and assess material risks not fully captured in the forecasts, stress tests or economic capital. We assess the capital impacts of proposed changes to regulatory capital requirements. Management assesses ICAAP results and provides documented quarterly assessments of the adequacy of the capital guidelines and capital position to the Board or its committees.


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The Corporation periodically reviews capital allocated to its businesses and allocates capital annually during the strategic and capital planning processes. We utilize a methodology that considers the effect of regulatory capital requirements in addition to internal risk-based capital models. The Corporation’s internal risk-based capital models use a risk-adjusted methodology incorporating each segment’s credit, market, interest rate, business and operational risk components. For more information on the nature of these risks, see Managing Risk and Strategic Risk Management on page 54. The capital allocated to the business segments is referred to as allocated capital, which represents a non-GAAP financial measure. During the latest annual planning process, we made refinements to the amount of capital allocated to each of our businesses based on multiple considerations that included, but were not limited to, Basel 3 Standardized and Advanced risk-weighted assets, business segment exposures and risk profile, and strategic plans. As a result of this process, in the first quarter of 2014, we adjusted the amount of capital being allocated to our business segments. For more information on the refined methodology, see Business Segment Operations on page 24.

CCAR and Capital Planning

The Federal Reserve requires BHCs to submit a capital plan and requests for capital actions on an annual basis, consistent with the rules governing the Comprehensive Capital Analysis and Review (CCAR) capital plan. The CCAR capital plan is the central element of the Federal Reserve’s approach to ensure that large BHCs have adequate capital and robust processes for managing their capital. As of March 31, 2014, in connection with the 2013 CCAR capital plan, we have repurchased and retired approximately 318 million common shares for an aggregate purchase price of approximately $4.7 billion and we have redeemed $5.5 billion of preferred stock consisting of Series H and 8.

In January 2014, we submitted our 2014 CCAR capital plan and received results on March 26, 2014. Based on the information in our January 2014 submission, the Federal Reserve advised us that it did not object to our 2014 capital actions. On April 28th, we announced changes to the capital and capital ratios (as further discussed below), included in our April 16th earnings announcement (earnings announcement), suspension of the aforementioned 2014 capital actions, and announced that we will resubmit the Corporation’s capital plan pursuant to the 2014 CCAR to the Federal Reserve.

Our earnings announcement included estimated preliminary Basel 3 capital amounts and ratios under the Standardized approach on both a transition and fully phased-in basis and under the Advanced approaches on a fully phased-in basis, as well as Basel 1 capital amounts and ratios for 2013. Subsequent to the earnings announcement, we discovered an incorrect adjustment being applied in the determination of regulatory capital related to the treatment of the fair value option adjustment for structured notes assumed in the Merrill Lynch & Co, Inc. acquisition in 2009, resulting in an overstatement of regulatory capital amounts and ratios. The Corporation's historical consolidated financial statements, including shareholders' equity, have been properly stated in accordance with accounting principles generally accepted in the United States of America (GAAP).

With regard to the regulatory capital revision, the determination of regulatory capital requires that a BHC adjust GAAP capital for the unrealized cumulative change in the fair value of all financial liabilities accounted for under the fair value option that is included in retained earnings and is attributable to changes in the bank holding company’s own creditworthiness. As such, we correctly adjusted for the aforementioned cumulative unrealized change on structured notes accounted for under the fair value option, but incorrectly adjusted for cumulative realized losses on Merrill Lynch issued structured notes that had matured or which we redeemed subsequent to the date of the Merrill Lynch acquisition.

Upon finalizing the regulatory capital amounts and ratios for the first quarter of 2014, we identified this incorrect adjustment and revised our estimate of the calculation of regulatory capital and related ratios resulting in decreases to the estimated preliminary capital amounts and ratios that were included in the earnings announcement. For the first quarter of 2014, our Basel 3 Standardized Transition common equity tier 1 capital decreased $720 million to $150.9 billion, Tier 1 capital decreased $2.7 billion to $152.9 billion, Total capital decreased $2.7 billion to $190.1 billion and Tier 1 leverage decreased $2.7 billion to $152.9 billion, respectively, from amounts included in the earnings announcement. The associated ratios decreased from those included in the earnings announcement by five bps to 11.8 percent, 21 bps to 11.9 percent, 21 bps to 14.8 percent and 12 bps to 7.4 percent, respectively. Our estimated common equity tier 1 capital under both the Basel 3 Standardized and Advanced approaches, on a fully phased-in basis, decreased $4.0 billion to $130.1 billion from amounts included in the earnings announcement. The associated ratios decreased from those included in the earnings announcement by 27 bps to 9.0 percent and 29 bps to 9.6 percent, respectively. Capital amounts and ratios for the fourth quarter of 2013 were also adjusted. See Table 16 for the capital amounts and ratios at March 31, 2014 and the revised capital amounts and ratios at December 31, 2013. The Corporation's estimated supplementary leverage ratio on a fully phased-in basis as of March 31, 2014 is approximately five percent.


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We are required to update and resubmit our 2014 CCAR submission by May 27th, unless that period is extended by the Federal Reserve. We must address the quantitative errors in our capital plan as part of the resubmission and will undertake a third-party review of our regulatory capital reporting. We expect any requested capital actions that may be included in our revised 2014 CCAR capital plan to be less than the capital actions announced on March 26th.
Until the Federal Reserve acts on our 2014 CCAR resubmission, we must obtain the Federal Reserve's approval prior to any capital distributions. However, the Federal Reserve has approved certain capital actions, including continued payment of a quarterly common stock dividend of $0.01 per share, the amendment to the terms of the Corporation’s 6% Cumulative Perpetual Preferred Stock, Series T (Series T Preferred Stock) as described below and the redemption or repurchase of a limited amount of trust preferred securities and subordinated debt. Additional common share buybacks were not included in this approval. In April 2014, prior to the suspension of our aforementioned 2014 CCAR capital plan, we repurchased and retired 14.4 million common shares for an aggregate purchase price of approximately $233 million pursuant to the $4.0 billion common stock repurchase authorization announced March 26th.
For more information on these and other regulatory requirements, see Note 16 – Regulatory Requirements and Restrictions to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Regulatory Capital

As a financial services holding company, we are subject to regulatory capital rules issued by federal banking regulators. Through December 31, 2013, we were subject to the Basel 1 general risk-based capital rules which included new measures of market risk including a charge related to stressed Value-at-Risk (VaR), an incremental risk charge and the comprehensive risk measure (CRM), as well as other technical modifications to Basel 1 (the Basel 1 2013 Rules). On January 1, 2014, we became subject to the Basel 3 rules, which include certain transition provisions through 2018. Basel 3 generally continues to be subject to interpretation by U.S. banking regulators. The Corporation and its primary affiliated banking entities, BANA and FIA, meet the definition of an advanced approaches bank and measure regulatory capital adequacy based on the Basel 3 rules. For more information on the regulatory capital amounts and calculations, see Basel 3 below.

Basel 3

Basel 3 materially changes Tier 1 and Total capital calculations and formally establishes a common equity tier 1 capital ratio. Basel 3 introduces new minimum capital ratios and buffer requirements and a supplementary leverage ratio; changes the composition of regulatory capital; revises the adequately capitalized minimum requirements under the Prompt Corrective Action framework; expands and modifies the risk-sensitive calculation of risk-weighted assets for credit and market risk (the Advanced approaches); and introduces a Standardized approach for the calculation of risk-weighted assets. For more information on the supplementary leverage ratio, see Capital Management – Other Regulatory Capital Matters on page 62.

As an advanced approaches bank, under Basel 3, we are required to calculate regulatory capital ratios and risk-weighted assets under both the Standardized approach and, upon notification of approval by U.S. banking regulators, the Advanced approaches. The approach that yields the lower ratio is to be used to assess capital adequacy including under the Prompt Corrective Action framework. Prior to receipt of notification of approval, we are required to assess our capital adequacy under the Standardized approach only. The Prompt Corrective Action framework establishes categories of capitalization, including “well capitalized,” based on regulatory ratio requirements. U.S. banking regulators are required to take certain mandatory actions depending on the category of capitalization, with no mandatory actions required for “well-capitalized” banking entities. On January 1, 2015, common equity tier 1 capital will be included in the "well-capitalized" category.

Under the Basel 3 transition provisions in effect through December 31, 2014, the Standardized approach uses risk-weighted assets as measured under the Basel 1 2013 Rules in the determination of the Basel 3 Standardized approach capital ratios (Basel 3 Standardized Transition). For more information on how risk-weighted assets are measured under the Basel 1 2013 Rules, see Capital Management – Regulatory Capital on page 65 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K. Effective January 1, 2015, the Prompt Corrective Action framework is amended to reflect the new capital requirements under Basel 3.

Regulatory Capital Composition Transition

Important differences in determining the composition of regulatory capital between the Basel 1 2013 Rules and Basel 3 include changes in capital deductions related to our MSRs, deferred tax assets and defined benefit pension assets, and the inclusion of unrealized gains and losses on AFS debt and certain marketable equity securities recorded in accumulated OCI, each of which will be impacted by future changes in interest rates, overall earnings performance or other corporate actions.


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Changes to the composition of regulatory capital under Basel 3, such as recognizing the impact of unrealized gains or losses on AFS debt securities in common equity tier 1 capital, are subject to a transition period where the impact is recognized in 20 percent annual increments. These regulatory capital adjustments and deductions will be fully implemented in 2018. The phase-in period for the new minimum capital ratio requirements and related buffers under Basel 3 is from January 1, 2014 through December 31, 2018. When presented on a fully phased-in basis, capital, risk-weighted assets and the capital ratios assume all regulatory capital adjustments and deductions are fully recognized. Table 15 summarizes how certain regulatory capital deductions and adjustments will be transitioned from 2014 through 2018 for common equity tier 1 and Tier 1 capital.

Table 15
Summary of Certain Basel 3 Regulatory Capital Transition Provisions
Beginning on January 1 of each year
2014
 
2015
 
2016
 
2017
 
2018
Common equity tier 1 capital
 
 
 
 
 
 
 
 
 
Percent of total amount deducted from common equity tier 1 capital includes:
20%
 
40%
 
60%
 
80%
 
100%
Deferred tax assets arising from net operating loss and tax credit carryforwards; intangibles, other than mortgage servicing rights and goodwill; defined benefit pension fund net assets; net gains (losses) related to changes in own credit risk on liabilities, including derivatives, measured at fair value; direct and indirect investments in own common equity tier 1 capital instruments; certain amounts exceeding the threshold by 10 percent individually and 15 percent in aggregate
Percent of total amount used to adjust common equity tier 1 capital includes (1):
80%
 
60%
 
40%
 
20%
 
0%
Net unrealized gains (losses) on AFS debt and certain marketable equity securities recorded in accumulated OCI; employee benefit plan adjustments recorded in accumulated OCI
Tier 1 capital
 
 
 
 
 
 
 
 
 
Percent of total amount deducted from Tier 1 capital includes:
80%
 
60%
 
40%
 
20%
 
0%
Deferred tax assets arising from net operating loss and tax credit carryforwards; defined benefit pension fund net assets; net gains (losses) related to changes in own credit risk on liabilities, including derivatives, measured at fair value
(1) 
Represents the phase-out percentage of the exclusion by year (e.g., 20 percent of net unrealized gains (losses) on AFS debt and certain marketable equity securities recorded in accumulated OCI will be included in 2014).

Additionally, Basel 3 revised the regulatory capital treatment for Trust Securities, requiring them to be partially transitioned from Tier 1 capital into Tier 2 capital in 2014 and 2015, until fully excluded from Tier 1 capital in 2016, and partially transitioned and excluded from Tier 2 capital beginning in 2016. The exclusion from Tier 2 capital starts at 40 percent on January 1, 2016, increasing 10 percent each year until the full amount is excluded from Tier 2 capital beginning on January 1, 2022. As of March 31, 2014, our qualifying Trust Securities were $2.9 billion (approximately 23 bps of Tier 1 capital) and will no longer qualify as Tier 1 capital or Tier 2 capital beginning in 2016, subject to the transition provisions.

Standardized Approach

The Basel 3 Standardized approach measures risk-weighted assets primarily for market risk and credit risk exposures. Exposures subject to market risk, as defined under the rules, are measured on a basis generally consistent with how market risk-weighted assets were measured under the Basel 1 2013 Rules. Credit risk exposures are measured by applying fixed risk weights to each exposure, determined based on the characteristics of the exposure, such as type of obligor, Organization for Economic Cooperation and Development (OECD) country risk code and maturity, among others. Under the Standardized approach, no distinction is made for variations in credit quality for corporate exposures, and the economic benefit of collateral is restricted to a limited list of eligible securities and cash. Some key differences between the Standardized and Advanced approaches are that the Advanced approaches include a measure of operational risk and a credit valuation adjustment (CVA) capital charge in credit risk and rely on internal analytical models to measure credit risk-weighted assets. We estimate our common equity tier 1 capital ratio under the Basel 3 Standardized approach, on a fully phased-in basis, to be 9.0 percent at March 31, 2014. As of March 31, 2014, we estimated that our Basel 3 Standardized common equity tier 1 capital would be $130.1 billion and total risk-weighted assets would be $1,447.4 billion, on a fully phased-in basis. This does not include the benefit of the removal of the surcharge applicable to the CRM. For a reconciliation of Basel 3 Standardized Transition to Basel 3 Standardized estimates on a fully phased-in basis for common equity tier 1 capital and risk-weighted assets, see Table 18. Our estimates under the Basel 3 Standardized approach may be refined over time as a result of further rulemaking or clarification by U.S. banking regulators or as our understanding and interpretation of the rules evolve. Realized results could differ from those estimates and assumptions.

Advanced Approaches

Under the Basel 3 Advanced approaches, risk-weighted assets are determined primarily for market risk and credit risk, similar to the Standardized approach, and also incorporate operational risk. Market risk capital measurements are consistent with the Standardized approach, except for securitization exposures, where the Supervisory Formula Approach is also permitted, and certain differences arising from the inclusion of the CVA capital charge in the credit risk capital measurement. Credit risk exposures are measured using internal

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ratings-based models to determine the applicable risk weight by estimating the probability of default, loss-given default (LGD) and, in certain instances, exposure at default (EAD). The analytical models primarily rely on internal historical default and loss experience. Operational risk is measured using internal models which rely on both internal and external operational loss experience and data. The Basel 3 Advanced approaches require approval by the U.S. regulatory agencies of our internal analytical models used to calculate risk-weighted assets. If these models are not approved, it would likely lead to an increase in our risk-weighted assets, which in some cases could be significant.

Under the Basel 3 Advanced approaches, we estimated our common equity tier 1 capital ratio, on a fully phased-in basis, to be 9.6 percent at March 31, 2014. As of March 31, 2014, we estimated that our common equity tier 1 capital would be $130.1 billion and total risk-weighted assets would be $1,361.2 billion, on a fully phased-in basis. This assumes approval by U.S. banking regulators of our internal analytical models, but does not include the benefit of the removal of the surcharge applicable to the CRM. The calculations under Basel 3 require management to make estimates, assumptions and interpretations, including the probability of future events based on historical experience. Our estimates under the Basel 3 Advanced approaches may be refined over time as a result of further rulemaking or clarification by U.S. banking regulators or as our understanding and interpretation of the rules evolve. Realized results could differ from those estimates and assumptions.

Capital Composition and Ratios

Table 16 presents Bank of America Corporation's capital ratios and related information in accordance with Basel 3 Standardized Transition as measured at March 31, 2014 and the Basel 1 2013 Rules at December 31, 2013.

Table 16
Bank of America Corporation Regulatory Capital
 
 
 
Revised
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Ratio
 
Amount
 
Minimum
Required (1)
 
Ratio
 
Amount
 
Minimum
Required (1)
Common equity tier 1 capital (2)
11.8
%
 
$
150,922

 
4.0
%
 
n/a

 
n/a

 
n/a

Tier 1 common capital
n/a

 
n/a

 
n/a

 
10.9
%
 
$
141,522

 
n/a

Tier 1 capital
11.9

 
152,936

 
6.0

 
12.2

 
157,742

 
6.0
%
Total capital
14.8

 
190,124

 
10.0

 
15.1

 
196,567

 
10.0

Tier 1 leverage
7.4

 
152,936

 
4.0

 
7.7

 
157,742

 
4.0

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revised
 
 
 
 
 
 
 
 
 
March 31
2014
 
December 31
2013
Risk-weighted assets (in billions) (2)
 
 
 
 
 
 
 
 
$
1,282

 
$
1,298

Adjusted quarterly average total assets (in billions) (3)
 
 
 
 
 
 
 
2,059

 
2,052

(1) 
Percent required to meet guidelines to be considered well capitalized under the Prompt Corrective Action framework, except for common equity tier 1 capital which reflects capital adequacy minimum requirements as an advanced approaches bank under Basel 3 during a transition period in 2014.
(2) 
On a pro-forma basis, under Basel 3 Standardized Transition, December 31, 2013 common equity tier 1 capital and common equity tier 1 capital ratios would have been $152,743 million and 11.6 percent, and risk-weighted assets would have been $1,316 billion.
(3) 
Reflects adjusted average total assets for the three months ended March 31, 2014 and December 31, 2013.
n/a = not applicable

Common equity tier 1 capital under Basel 3 Standardized Transition was $150.9 billion at March 31, 2014, an increase of $9.4 billion from Tier 1 common capital under the Basel 1 2013 Rules at December 31, 2013. The increase was largely attributable to the impact of certain transition provisions under Basel 3 Standardized Transition, particularly in regard to deferred tax assets, partially offset by the impact of common stock repurchases. For more information on Basel 3 transition provisions, see Table 15. During the three months ended March 31, 2014, Total capital decreased $6.4 billion primarily driven by the impact of certain transition provisions under Basel 3 Standardized Transition, particularly in regard to long-term debt that qualifies as Tier 2 capital. The Tier 1 leverage ratio decreased 26 bps during the three months ended March 31, 2014 primarily driven by the decrease in Tier 1 capital and an increase in adjusted quarterly average total assets. For additional information, see Tables 16 and 17.


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At March 31, 2014, an increase or decrease in our common equity tier 1, Tier 1 or Total capital ratios by one bp would require a change of $128 million in common equity tier 1, Tier 1 or Total capital. We could also increase our common equity tier 1, Tier 1 or Total capital ratios by one bp on such date by a reduction in risk-weighted assets of $1.1 billion, $1.1 billion or $864 million, respectively. An increase in our Tier 1 leverage ratio by one bp on such date would require $206 million of additional Tier 1 capital or a reduction of $2.8 billion in adjusted average assets.

Risk-weighted assets decreased $15.5 billion during the three months ended March 31, 2014 to $1,282 billion primarily due to decreases in residential mortgage and consumer credit card balances, partially offset by the impact of certain transition provisions under the Basel 3 Standardized Transition and an increase in commercial loans.

Table 17 presents the capital composition as measured under Basel 3 Standardized Transition at March 31, 2014 and the Basel 1 2013 Rules at December 31, 2013.

Table 17
Capital Composition
 
 
 
Revised
(Dollars in millions)
March 31
2014
 
December 31
2013
Total common shareholders' equity
$
218,536

 
$
219,333

Goodwill
(69,842
)
 
(69,844
)
Intangibles, other than mortgage servicing rights and goodwill
(1,067
)
 

Nonqualifying intangible assets (includes core deposit intangibles, affinity relationships, customer relationships and other intangibles)

 
(4,263
)
Net unrealized losses on AFS debt securities and net losses on derivatives recorded in accumulated OCI, net-of-tax
3,636

 
5,538

Unamortized net periodic benefit costs recorded in accumulated OCI, net-of-tax
1,887

 
2,407

DVA related to liabilities and derivatives (1)
319

 
2,188

Deferred tax assets arising from net operating loss and tax credit carryforwards (2)
(2,983
)
 
(15,391
)
Other
436

 
1,554

Common equity tier 1 capital (3)
150,922

 
141,522

Qualifying preferred stock
10,435

 
10,435

Deferred tax assets arising from net operating loss and tax credit carryforwards under transition
(11,933
)
 

DVA related to liabilities and derivatives under transition
1,275

 

Defined benefit pension fund assets
(645
)
 

Trust preferred securities
2,897

 
5,785

Other
(15
)
 

Total Tier 1 capital
152,936

 
157,742

Long-term debt qualifying as Tier 2 capital
14,316

 
21,175

Non-qualifying trust preferred securities capital instruments subject to phase out from Tier 2 capital
4,460

 

Allowance for loan and lease losses
16,618

 
17,428

Reserve for unfunded lending commitments
509

 
484

Allowance for loan and lease losses exceeding 1.25 percent of risk-weighted assets
(2,364
)
 
(1,637
)
Other
3,649

 
1,375

Total capital
$
190,124

 
$
196,567

(1) 
Represents loss on structured liabilities, net-of-tax, that is excluded from common equity tier 1, Tier 1 and Total capital for regulatory capital purposes.
(2) 
March 31, 2014 amount represents phase-in portion under Basel 3 Standardized Transition. The December 31, 2013 amount represents the full Basel 1 deferred tax asset disallowance.
(3) 
Tier 1 common capital under the Basel 1 2013 Rules at December 31, 2013.


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Table 18 presents a reconciliation of our common equity tier 1 capital and risk-weighted assets in accordance with the Basel 1 2013 Rules to our Basel 3 Standardized Transition and Basel 3 Advanced approaches fully phased-in estimates at March 31, 2014 and December 31, 2013. Basel 3 regulatory capital ratios on a fully phased-in basis are considered non-GAAP financial measures until the end of the transition period on January 1, 2018 when adopted and required by U.S. banking regulators.

Table 18
Regulatory Capital Reconciliations (1, 2)
 
 
Revised
(Dollars in millions)
 
December 31
2013
Regulatory capital – Basel 1 to Basel 3 (fully phased-in)
Basel 1 Tier 1 capital
 
$
157,742

Deduction of qualifying preferred stock and trust preferred securities
 
(16,220
)
Basel 1 Tier 1 common capital
 
141,522

Deduction of defined benefit pension assets
 
(829
)
Deferred tax assets and threshold deductions (deferred tax asset temporary differences, MSRs and significant investments)
 
(5,459
)
Net unrealized losses in accumulated OCI on AFS debt and certain marketable equity securities, and employee benefit plans
 
(5,664
)
Other deductions, net
 
(1,624
)
Basel 3 common equity tier 1 capital (fully phased-in)
 
$
127,946

 
 
 
 
March 31
2014
 
Regulatory capital – Basel 3 transition to fully phased-in
 
 
Common equity tier 1 capital (transition)
$
150,922

 
Adjustments and deductions recognized in Tier 1 capital during transition (3)
(11,302
)
 
Other adjustments and deductions phased in during transition
(9,474
)
 
Common equity tier 1 capital (fully phased-in)
$
130,146

 
 
 
 
 
 
Revised
 
March 31
2014
December 31
2013
Risk-weighted assets – As reported to Basel 3 (fully phased-in)
 
 
As reported risk-weighted assets
$
1,282,117

$
1,297,593

Changes in risk-weighted assets from reported to fully phased-in
165,332

162,731

Basel 3 Standardized approach risk-weighted assets (fully phased-in)
1,447,449

1,460,324

Changes in risk-weighted assets for advanced models
(86,234
)
(133,027
)
Basel 3 Advanced approaches risk-weighted assets (fully phased-in)
$
1,361,215

$
1,327,297

 
 
 
Regulatory capital ratios
 
 
Basel 1 Tier 1 common
n/a

10.9
%
Basel 3 Standardized approach common equity tier 1 (transition)
11.8
%
n/a

Basel 3 Standardized approach common equity tier 1 (fully phased-in)
9.0

8.8

Basel 3 Advanced approaches common equity tier 1 (fully phased-in)
9.6

9.6

(1) 
Based on the Basel 3 Advanced approaches, assuming all regulatory model approvals, except for the potential reduction to risk-weighted assets resulting from the removal of the Comprehensive Risk Measure surcharge.
(2) 
On January 1, 2014, the Basel 3 rules became effective, subject to transition provisions primarily related to regulatory deductions and adjustments impacting common equity tier 1 capital and Tier 1 capital. We reported under the Basel 1 2013 Rules at December 31, 2013.
(3) 
For more information on the composition of adjustments and deductions, see Table 17.
n/a = not applicable


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Bank of America, N.A. and FIA Card Services, N.A. Regulatory Capital

Table 19 presents regulatory capital information for BANA and FIA at March 31, 2014 and December 31, 2013.

Table 19
Bank of America, N.A. and FIA Card Services, N.A. Regulatory Capital 
 
March 31, 2014
 
December 31, 2013
 
Actual
 
 
 
Actual
 
 
(Dollars in millions)
Ratio
 
Amount
 
Minimum
Required (1)
 
Ratio
 
Amount
 
Minimum
Required (1)
Common equity tier 1 capital
 
 
 
 
 
 
 
 
 
 
 
Bank of America, N.A.
12.3
%
 
$
125,189

 
4.0
%
 
n/a

 
n/a

 
n/a

FIA Card Services, N.A.
15.5

 
18,115

 
4.0

 
n/a

 
n/a

 
n/a

Tier 1 capital
 
 
 
 
 
 
 
 
 
 
 
Bank of America, N.A.
12.3

 
125,189

 
6.0

 
12.3
%
 
$
125,886

 
6.0
%
FIA Card Services, N.A.
16.4

 
19,200

 
6.0

 
16.8

 
20,135

 
6.0

Total capital
 
 
 
 
 
 
 
 
 
 
 
Bank of America, N.A.
13.9

 
140,765

 
10.0

 
13.8

 
141,232

 
10.0

FIA Card Services, N.A.
17.7

 
20,680

 
10.0

 
18.1

 
21,672

 
10.0

Tier 1 leverage
 
 
 
 
 
 
 
 
 
 
 
Bank of America, N.A.
9.1

 
125,189

 
5.0

 
9.2

 
125,886

 
5.0

FIA Card Services, N.A.
12.2

 
19,200

 
5.0

 
12.9

 
20,135

 
5.0

(1) 
Percent required to meet guidelines to be considered well capitalized under the Prompt Corrective Action framework, except for common equity tier 1 capital which reflects capital adequacy minimum requirements as an advanced approaches bank under Basel 3 during a transition period in 2014.
n/a = not applicable

BANA's Tier 1 capital ratio under Basel 3 Standardized Transition was 12.3 percent at March 31, 2014, unchanged from December 31, 2013 as the impact of net unrealized gains and losses in accumulated OCI under the Basel 3 transition provisions was offset by net income in excess of dividends to the parent company and slightly lower risk-weighted assets. The Total capital ratio increased three bps to 13.9 percent at March 31, 2014 compared to December 31, 2013. The Tier 1 leverage ratio decreased 13 bps to 9.1 percent at March 31, 2014 compared to December 31, 2013. The increase in the Total capital ratio was driven by the same factors as the Tier 1 capital ratio. The decrease in the Tier 1 leverage ratio was driven by an increase in adjusted quarterly average total assets and a slight decrease in Tier 1 capital.

FIA's Tier 1 capital ratio under Basel 3 Standardized Transition was 16.4 percent at March 31, 2014, a decrease of 40 bps from December 31, 2013. The Total capital ratio decreased 42 bps to 17.7 percent at March 31, 2014 compared to December 31, 2013. The Tier 1 leverage ratio decreased 72 bps to 12.2 percent at March 31, 2014 compared to December 31, 2013. The decreases in the Tier 1 capital and Total capital ratios were driven by returns of capital to the parent company, partially offset by a decrease in risk-weighted assets compared to December 31, 2013. The decrease in the Tier 1 leverage ratio was driven by the decrease in Tier 1 capital and an increase in adjusted quarterly average total assets.


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Other Regulatory Capital Matters

Series T Preferred Stock

In 2013, we entered into an agreement with Berkshire, who holds all the outstanding shares of the Corporation's Series T Preferred Stock to amend the terms of the Corporation's Series T Preferred Stock. As of March 31, 2014, the Series T Preferred Stock, which had a carrying value of $2.9 billion, does not qualify as Tier 1 capital. The material changes to the terms of the Series T Preferred Stock proposed in the amendment are: (1) dividends will no longer be cumulative; (2) the dividend rate will be fixed at 6%; and (3) we may redeem the Series T Preferred Stock only after the fifth anniversary of the effective date of the amendment. Under Delaware law and our certificate of incorporation, the amendment must be approved by the holders of the Series T Preferred Stock, voting as a separate class, and a majority of the outstanding shares of our common stock, Series B Preferred Stock and Series 1 through 5 Preferred Stock, voting together as a class. The amendment will be presented to our stockholders for approval at the annual meeting of stockholders to be held on May 7, 2014. Berkshire has granted us an irrevocable proxy to vote their shares of Series T Preferred Stock in favor of the amendment at the annual meeting. If our stockholders approve the amendment and it becomes effective, our Tier 1 capital will increase by approximately $2.9 billion, which will benefit our Tier 1 capital ratio by approximately 23 bps and our Tier 1 leverage ratio by approximately 14 bps. In the event the amendment is not approved by stockholders, the current terms of the Series T Preferred Stock will remain in effect and the Series T Preferred Stock will continue to not qualify as Tier 1 capital. In addition, if the amendment is not approved by stockholders, the inability to treat the Series T Preferred Stock as Tier 1 capital is one factor we would consider in evaluating whether to issue additional series of preferred stock, which may be dilutive to earnings per share of our common stock. We do not expect any impact to our financial condition or results of operations as a result of this amendment. For more information on the Series T Preferred Stock, see Note 13 – Shareholders' Equity to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Supplementary Leverage Ratio

Basel 3 also will require a calculation of a supplementary leverage ratio, determined by dividing Tier 1 capital by supplementary leverage exposure for each month-end during a fiscal quarter, and then calculating the simple average. Supplementary leverage exposure is comprised of all on-balance sheet assets, plus a measure of certain off-balance sheet exposures, including among others, lending commitments, letters of credit, over-the-counter (OTC) derivatives, repo-style transactions and margin loan commitments. We will be required to disclose our supplementary leverage ratio effective January 1, 2015.

On April 8, 2014, U.S. banking regulators voted to adopt a final rule to modify the supplementary leverage ratio minimum requirements under Basel 3 effective in 2018. This only applies to BHCs with more than $700 billion in total assets or more than $10 trillion in total assets under custody. Effective January 1, 2018, the Corporation will be required to maintain a minimum supplementary leverage ratio of three percent, plus a supplementary leverage buffer of two percent, for a total of five percent. If the Corporation’s supplementary leverage buffer is not greater than or equal to two percent, then the Corporation will be subject to mandatory limits on its ability to make distributions of capital to shareholders, whether through dividends, stock repurchases or otherwise. In addition, the insured depository institutions of such BHCs, which for the Corporation includes primarily BANA and FIA, are required to maintain a minimum six percent leverage ratio to be considered “well capitalized.”

Also on April 8, 2014, U.S. banking regulators issued a notice of proposed rulemaking (NPR) introducing changes to the method of calculating the supplementary leverage exposure, effectively adopting provisions comparable to a final rule issued by the Basel Committee on Banking Supervision (Basel Committee) on January 12, 2014. Under the NPR, the supplementary leverage exposure would be revised to measure derivatives on a gross basis with cash variation margin reducing the exposure if certain conditions are met, include off-balance sheet commitments measured using the notional amount multiplied by conversion factors between 10 percent and 100 percent consistent with the Standardized approach, and a change to measure written credit derivatives using a notional-based approach with limited netting permitted. Also, the supplementary leverage ratio calculation formula would be modified to divide the Tier 1 capital measured on the last day of the quarter by the daily average during the quarter of the supplementary leverage exposure. The proposal is not yet final and, when finalized, could have provisions significantly different from those currently proposed. The provisions of the NPR, if finalized as currently proposed, could have an impact on certain of our businesses. We continue to evaluate the impact of the proposed NPR on us.

As of March 31, 2014, based on the proposed changes to the supplementary leverage exposure, we estimate the Corporation’s supplementary leverage ratio to be approximately five percent and our primary bank subsidiaries, BANA and FIA, to be above six percent. Our estimate uses Tier 1 capital measured as of March 31, 2014 divided by the simple average of the supplementary leverage exposure at each month end during the quarter.


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Systemically Important Financial Institution Buffer

In November 2011, the Basel Committee published a methodology to identify global systemically important banks (G-SIBs) and impose an additional loss absorbency requirement through the introduction of a buffer of up to 3.5 percent for systemically important financial institutions (SIFIs). The assessment methodology relies on an indicator-based measurement approach to determine a score relative to the global banking industry. The chosen indicators are size, complexity, cross-jurisdictional activity, interconnectedness and substitutability/financial institution infrastructure. Institutions with the highest scores are designated as G-SIBs and are assigned to one of four loss absorbency buckets from one percent to 2.5 percent, in 0.5 percent increments based on each institution’s relative score and supervisory judgment. The fifth loss absorbency bucket of 3.5 percent is currently empty and serves to discourage banks from becoming more systemically important.

In July 2013, the Basel Committee updated the November 2011 methodology to recalibrate the substitutability/financial institution infrastructure indicator by introducing a cap on the weighting of that component, and requiring the annual publication by the Financial Stability Board (FSB) of key information necessary to permit each G-SIB to calculate its score and observe its position within the buckets and relative to the industry total for each indicator. Every three years, beginning on January 1, 2016, the Basel Committee will reconsider and recalibrate the bucket thresholds. The Basel Committee and FSB expect banks to change their behavior in response to the incentives of the G-SIB framework, as well as other aspects of Basel 3 and jurisdiction-specific regulations.

The SIFI buffer requirement will begin to phase in effective January 2016, with full implementation in January 2019. Data from 2013, measured as of December 31, 2013, will be used to determine the SIFI buffer that will be effective for us in 2016.

As of March 31, 2014, we estimate our SIFI buffer would be 1.5 percent, based on the publication of the key information used in the SIFI methodology by the Basel Committee in November 2013, and considering the FSB’s report, “Update of group of global systemically important banks.” Our SIFI buffer could change each year based on our actions and those of our peers, as the score used to determine each G-SIB’s SIFI buffer is based on the industry total. If our score were to increase, we could be subject to a higher SIFI buffer requirement. U.S. banking regulators have not yet issued proposed or final rules related to the SIFI buffer or disclosure requirements.

For more information on regulatory capital, see Note 16 – Regulatory Requirements and Restrictions to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Broker/Dealer Regulatory Capital and Securities Regulation

The Corporation’s principal U.S. broker/dealer subsidiaries are Merrill Lynch, Pierce, Fenner & Smith (MLPF&S) and Merrill Lynch Professional Clearing Corp (MLPCC). MLPCC is a fully-guaranteed subsidiary of MLPF&S and provides clearing and settlement services. Both entities are subject to the net capital requirements of SEC Rule 15c3-1. Both entities are also registered as futures commission merchants and are subject to the Commodity Futures Trading Commission Regulation 1.17.

MLPF&S has elected to compute the minimum capital requirement in accordance with the Alternative Net Capital Requirement as permitted by SEC Rule 15c3-1. At March 31, 2014, MLPF&S’s regulatory net capital as defined by Rule 15c3-1 was $10.9 billion and exceeded the minimum requirement of $1.1 billion by $9.8 billion. MLPCC’s net capital of $2.1 billion exceeded the minimum requirement of $375 million by $1.7 billion.

In accordance with the Alternative Net Capital Requirements, MLPF&S is required to maintain tentative net capital in excess of $1.0 billion, net capital in excess of $500 million and notify the SEC in the event its tentative net capital is less than $5.0 billion. At March 31, 2014, MLPF&S had tentative net capital and net capital in excess of the minimum and notification requirements.

Merrill Lynch International (MLI), a U.K. investment firm, is regulated by the Prudential Regulation Authority and the Financial Conduct Authority, and is subject to certain regulatory capital requirements. At March 31, 2014, MLI’s capital resources were $31.6 billion which exceeded the minimum requirement of $17.8 billion with enough excess to cover any additional requirements as set by the regulators.


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Common and Preferred Stock Dividends

For a summary of our declared quarterly cash dividends on common stock during the first quarter of 2014 and through May 1, 2014, see Note 11 – Shareholders' Equity to the Consolidated Financial Statements.

Table 20 is a summary of our cash dividend declarations on preferred stock during the first quarter of 2014 and through May 1, 2014. During the first quarter of 2014, cash dividends declared on preferred stock were $238 million. For more information on preferred stock, see Note 11 – Shareholders' Equity to the Consolidated Financial Statements.

Table 20
 
 
 
 
 
 
 
 
 
 
 
Preferred Stock Cash Dividend Summary
Preferred Stock
Outstanding
Notional
Amount
(in millions)
 
Declaration Date
 
Record Date
 
Payment Date
 
Per Annum
Dividend Rate
 
Dividend Per
Share
Series B (1)
$
1

 
February 11, 2014
 
April 11, 2014
 
April 25, 2014
 
7.00
%
 
$
1.75

Series D (2)
$
654

 
January 13, 2014
 
February 28, 2014
 
March 14, 2014
 
6.204
%
 
$
0.38775

 
 
 
April 2, 2014
 
May 30, 2014
 
June 16, 2014
 
6.204

 
0.38775

Series E (2)
$
317

 
January 13, 2014
 
January 31, 2014
 
February 18, 2014
 
Floating

 
$
0.25556

 
 
 
April 2, 2014
 
April 30, 2014
 
May 15, 2014
 
Floating

 
0.24722

Series F
$
141

 
January 13, 2014
 
February 28, 2014
 
March 17, 2014
 
Floating

 
$
1,000.00

 
 
 
April 2, 2014
 
May 30, 2014
 
June 16, 2014
 
Floating

 
1,022.22222

Series G
$
493

 
January 13, 2014
 
February 28, 2014
 
March 17, 2014
 
Adjustable

 
$
1,000.00

 
 
 
April 2, 2014
 
May 30, 2014
 
June 16, 2014
 
Adjustable

 
1,022.22222

Series I (2)
$
365

 
January 13, 2014
 
March 15, 2014
 
April 1, 2014
 
6.625
%
 
$
0.4140625

 
 
 
April 2, 2014
 
June 15, 2014
 
July 1, 2014
 
6.625

 
0.4140625

Series K (3, 4)
$
1,544

 
January 13, 2014
 
January 15, 2014
 
January 30, 2014
 
Fixed-to-floating

 
$
40.00

Series L
$
3,080

 
March 6, 2014
 
April 1, 2014
 
April 30, 2014
 
7.25
%
 
$
18.125

Series M (3, 4)
$
1,310

 
April 2, 2014
 
April 30, 2014
 
May 15, 2014
 
Fixed-to-floating

 
$
40.62500

Series T (1, 5)
$
5,000

 
March 6, 2014
 
March 26, 2014
 
April 10, 2014
 
6.00
%
 
$
1,500.00

Series U
$
1,000

 
April 2, 2014
 
May 15, 2014
 
June 2, 2014
 
Fixed-to-floating

 
$
26.00

Series 1 (6)
$
98

 
January 13, 2014
 
February 15, 2014
 
February 28, 2014
 
Floating

 
$
0.18750

 
 
 
April 2, 2014
 
May 15, 2014
 
May 28, 2014
 
Floating

 
0.18750

Series 2 (6)
$
299

 
January 13, 2014
 
February 15, 2014
 
February 28, 2014
 
Floating

 
$
0.19167

 
 
 
April 2, 2014
 
May 15, 2014
 
May 28, 2014
 
Floating

 
0.18542

Series 3 (6)
$
653

 
January 13, 2014
 
February 15, 2014
 
February 28, 2014
 
6.375
%
 
$
0.3984375

 
 
 
April 2, 2014
 
May 15, 2014
 
May 28, 2014
 
6.375

 
0.3984375

Series 4 (6)
$
210

 
January 13, 2014
 
February 15, 2014
 
February 28, 2014
 
Floating

 
$
0.25556

 
 
 
April 2, 2014
 
May 15, 2014
 
May 28, 2014
 
Floating

 
0.24722

Series 5 (6)
$
422

 
January 13, 2014
 
February 1, 2014
 
February 21, 2014
 
Floating

 
$
0.25556

 
 
 
April 2, 2014
 
May 1, 2014
 
May 21, 2014
 
Floating

 
0.24722

(1)
Dividends are cumulative.
(2)
Dividends per depositary share, each representing a 1/1,000th interest in a share of preferred stock.
(3) 
Initially pays dividends semi-annually.
(4) 
Dividends per depositary share, each representing a 1/25th interest in a share of preferred stock.
(5) 
For more information on the restructuring of the Series T Preferred Stock, which is subject to shareholder approval, see Capital Management – Capital Composition and Ratios on page 58.
(6) 
Dividends per depositary share, each representing a 1/1,200th interest in a share of preferred stock.



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Liquidity Risk
 
Funding and Liquidity Risk Management

We define liquidity risk as the potential inability to meet our contractual and contingent financial obligations, on- or off-balance sheet, as they come due. Our primary liquidity objective is to provide adequate funding for our businesses throughout market cycles, including periods of financial stress. To achieve that objective, we analyze and monitor our liquidity risk, maintain excess liquidity and access diverse funding sources including our stable deposit base. We define excess liquidity as readily available assets, limited to cash and high-quality, liquid, unencumbered securities that we can use to meet our funding requirements as those obligations arise.

Global funding and liquidity risk management activities are centralized within Corporate Treasury. We believe that a centralized approach to funding and liquidity risk management enhances our ability to monitor liquidity requirements, maximizes access to funding sources, minimizes borrowing costs and facilitates timely responses to liquidity events. For more information regarding global funding and liquidity risk management, see Liquidity Risk – Funding and Liquidity Risk Management on page 71 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K.

Global Excess Liquidity Sources and Other Unencumbered Assets

We maintain excess liquidity available to Bank of America Corporation, or the parent company and selected subsidiaries in the form of cash and high-quality, liquid, unencumbered securities. These assets, which we call our Global Excess Liquidity Sources, serve as our primary means of liquidity risk mitigation. Our cash is primarily on deposit with the Federal Reserve and central banks outside of the U.S. We limit the composition of high-quality, liquid, unencumbered securities to U.S. government securities, U.S. agency securities, U.S. agency MBS and a select group of non-U.S. government and supranational securities. We believe we can quickly obtain cash for these securities, even in stressed market conditions, through repurchase agreements or outright sales. We hold our Global Excess Liquidity Sources in entities that allow us to meet the liquidity requirements of our global businesses, and we consider the impact of potential regulatory, tax, legal and other restrictions that could limit the transferability of funds among entities. Our Global Excess Liquidity Sources are similar in composition to what would qualify as High Quality Liquid Assets under the proposed LCR rulemaking. For more information on the proposed rulemaking, see Liquidity Risk – Basel 3 Liquidity Standards on page 67.

Our Global Excess Liquidity Sources were $427 billion and $376 billion at March 31, 2014 and December 31, 2013 and were maintained as presented in Table 21.

Table 21
Global Excess Liquidity Sources
(Dollars in billions)
March 31
2014
 
December 31
2013
 
Average for Three Months Ended March 31, 2014
Parent company
$
95

 
$
95

 
$
90

Bank subsidiaries
295

 
249

 
274

Other regulated entities
37

 
32

 
36

Total Global Excess Liquidity Sources
$
427

 
$
376

 
$
400


As shown in Table 21, parent company Global Excess Liquidity Sources totaled $95 billion at both March 31, 2014 and December 31, 2013. Parent company liquidity remained unchanged as subsidiary inflows and debt issuances were largely offset by debt maturities and capital actions. Typically, parent company cash is deposited overnight with BANA.

Global Excess Liquidity Sources available to our bank subsidiaries totaled $295 billion and $249 billion at March 31, 2014 and December 31, 2013. The increase in bank subsidiaries' liquidity was primarily due to deposit growth, increased short-term borrowings and long-term debt, and an increase in the fair value of debt securities, partially offset by capital returns to the parent company. Liquidity amounts at bank subsidiaries exclude the cash deposited by the parent company. Our bank subsidiaries can also generate incremental liquidity by pledging a range of other unencumbered loans and securities to certain FHLBs and the Federal Reserve Discount Window. The cash we could have obtained by borrowing against this pool of specifically-identified eligible assets was approximately $227 billion and $218 billion at March 31, 2014 and December 31, 2013. We have established operational procedures to enable us to borrow against these assets, including regularly monitoring our total pool of eligible loans and securities collateral. Eligibility is defined by guidelines outlined by the FHLBs and the Federal Reserve and is subject to change at their discretion. Due to regulatory restrictions, liquidity generated by the bank subsidiaries can only be used to fund obligations within the bank subsidiaries and can only be transferred to the parent company or non-bank subsidiaries with prior regulatory approval.

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Global Excess Liquidity Sources available to our other regulated entities totaled $37 billion and $32 billion at March 31, 2014 and December 31, 2013. Our other regulated entities also held other unencumbered investment-grade securities and equities that we believe could be used to generate additional liquidity. Liquidity held in an other regulated entity is primarily available to meet the obligations of that entity and transfers to the parent company or to any other subsidiary may be subject to prior regulatory approval due to regulatory restrictions and minimum requirements.

Table 22 presents the composition of Global Excess Liquidity Sources at March 31, 2014 and December 31, 2013.

Table 22
Global Excess Liquidity Sources Composition
(Dollars in billions)
March 31
2014
 
December 31
2013
Cash on deposit
$
115

 
$
90

U.S. Treasuries
46

 
20

U.S. agency securities and mortgage-backed securities
246

 
245

Non-U.S. government and supranational securities
20

 
21

Total Global Excess Liquidity Sources
$
427

 
$
376


Time to Required Funding and Stress Modeling

We use a variety of metrics to determine the appropriate amounts of excess liquidity to maintain at the parent company, our bank subsidiaries and other regulated entities. One metric we use to evaluate the appropriate level of excess liquidity at the parent company is "Time to Required Funding." This debt coverage measure indicates the number of months that the parent company can continue to meet its unsecured contractual obligations as they come due using only its Global Excess Liquidity Sources without issuing any new debt or accessing any additional liquidity sources. We define unsecured contractual obligations for purposes of this metric as maturities of senior or subordinated debt issued or guaranteed by Bank of America Corporation. These include certain unsecured debt instruments, primarily structured liabilities, which we may be required to settle for cash prior to maturity. Our Time to Required Funding was 35 months at March 31, 2014, which is above the Corporation's target minimum of 21 months. For purposes of calculating Time to Required Funding, we have included in the amount of unsecured contractual obligations at March 31, 2014, $8.6 billion, which is the amount of the total $9.5 billion FHFA Settlement that was funded by the parent company, and the $8.6 billion liability related to the BNY Mellon Settlement. The payment related to the FHFA Settlement was made on April 1, 2014. The BNY Mellon Settlement is subject to final court approval and certain other conditions, and the timing of payment is not certain. Not included in calculating this metric is the $7.6 billion debt issuance announced on March 27, 2014 and settled on April 1, 2014. Including this debt issuance, Time to Required Funding would have been 37 months at March 31, 2014.

We utilize liquidity stress models to assist us in determining the appropriate amounts of excess liquidity to maintain at the parent company and our bank subsidiaries and other regulated entities. These models are risk sensitive and have become increasingly important in analyzing our potential contractual and contingent cash outflows beyond those outflows considered in the Time to Required Funding analysis. We evaluate the liquidity requirements under a range of scenarios with varying levels of severity and time horizons. The scenarios we consider and utilize incorporate market-wide and Corporation-specific events, including potential credit rating downgrades for the parent company and our subsidiaries, and are based on historical experience, regulatory guidance, and both expected and unexpected future events.

The types of potential contractual and contingent cash outflows we consider in our scenarios may include, but are not limited to, upcoming contractual maturities of unsecured debt and reductions in new debt issuance; diminished access to secured financing markets; potential deposit withdrawals; increased draws on loan commitments, liquidity facilities and letters of credit, including Variable Rate Demand Notes; additional collateral that counterparties could call if our credit ratings were downgraded; collateral and margin requirements arising from market value changes; and potential liquidity required to maintain businesses and finance customer activities. Changes in certain market factors, including, but not limited to, credit rating downgrades, could negatively impact potential contractual and contingent outflows and the related financial instruments, and in some cases these impacts could be material to our financial results.

We consider all sources of funds that we could access during each stress scenario and focus particularly on matching available sources with corresponding liquidity requirements by legal entity. We also use the stress modeling results to manage our asset-liability profile and establish limits and guidelines on certain funding sources and businesses.


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Basel 3 Liquidity Standards

The Basel Committee has issued two liquidity risk-related standards that are considered part of the Basel 3 liquidity standards: the LCR and the Net Stable Funding Ratio (NSFR). The LCR is calculated as the amount of a financial institution's unencumbered, high-quality, liquid assets relative to the net cash outflows the institution could encounter under a 30-day period of significant liquidity stress, expressed as a percentage. The Basel Committee's liquidity risk-related standards do not directly apply to U.S. financial institutions currently, and would only apply once U.S. rules are finalized by the U.S. banking regulators.

On October 24, 2013, the U.S. banking regulators jointly proposed regulations that would implement LCR requirements for the largest U.S. financial institutions on a consolidated basis and for their subsidiary depository institutions with total assets greater than $10 billion. Under the proposal, an initial minimum LCR of 80 percent would be required in January 2015, and would thereafter increase in 10 percentage point increments annually through January 2017. These minimum requirements would be applicable to the Corporation on a consolidated basis and at our insured depository institutions, including BANA, FIA and Bank of America California, N.A. We are evaluating the proposal and the potential impact on our businesses, and we expect to meet or exceed the final LCR requirement within the regulatory timelines.

On January 12, 2014, the Basel Committee issued for comment a revised NSFR, the standard that is intended to reduce funding risk over a longer time horizon. The NSFR is designed to ensure an appropriate amount of stable funding, generally capital and liabilities maturing beyond one year, given the mix of assets and off-balance sheet items. The revised proposal would align the NSFR to some of the 2013 revisions to the LCR and give more credit to a wider range of funding. The proposal also includes adjustments to the stable funding required for certain types of assets, some of which reduce the stable funding requirement and some of which increase it. The Basel Committee expects to complete the NSFR recalibration in 2014 and have the minimum standard in place by 2018. Assuming adoption by the U.S. banking regulators, we expect to meet the final NSFR requirement within the regulatory timelines.

Diversified Funding Sources

We fund our assets primarily with a mix of deposits and secured and unsecured liabilities through a centralized, globally coordinated funding strategy. We diversify our funding globally across products, programs, markets, currencies and investor groups.

The primary benefits expected from our centralized funding strategy include greater control, reduced funding costs, wider name recognition by investors and greater flexibility to meet the variable funding requirements of subsidiaries. Where regulations, time zone differences or other business considerations make parent company funding impractical, certain other subsidiaries may issue their own debt.

We fund a substantial portion of our lending activities through our deposits, which were $1.13 trillion and $1.12 trillion at March 31, 2014 and December 31, 2013. Deposits are primarily generated by our CBB, GWIM and Global Banking segments. These deposits are diversified by clients, product type and geography, and the majority of our U.S. deposits are insured by the FDIC. We consider a substantial portion of our deposits to be a stable, low-cost and consistent source of funding. We believe this deposit funding is generally less sensitive to interest rate changes, market volatility or changes in our credit ratings than wholesale funding sources. Our lending activities may also be financed through secured borrowings, including credit card securitizations and securitizations with GSEs, the FHA and private-label investors, as well as FHLB loans. During the three months ended March 31, 2014, $1.8 billion of new senior debt was issued to third-party investors from the credit card securitization trusts.

Our trading activities in other regulated entities are primarily funded on a secured basis through securities lending and repurchase agreements and these amounts will vary based on customer activity and market conditions. We believe funding these activities in the secured financing markets is more cost-efficient and less sensitive to changes in our credit ratings than unsecured financing. Repurchase agreements are generally short-term and often overnight. Disruptions in secured financing markets for financial institutions have occurred in prior market cycles which resulted in adverse changes in terms or significant reductions in the availability of such financing. We manage the liquidity risks arising from secured funding by sourcing funding globally from a diverse group of counterparties, providing a range of securities collateral and pursuing longer durations, when appropriate. For more information on secured financing agreements, see Note 9 – Federal Funds Sold or Purchased, Securities Financing Agreements and Short-term Borrowings to the Consolidated Financial Statements.

We issue the majority of our long-term unsecured debt at the parent company. During the three months ended March 31, 2014, we issued $7.0 billion of long-term unsecured debt, including structured liabilities of $754 million, a majority of which were issued at the parent company. We also issue long-term unsecured debt through BANA in a variety of maturities and currencies to achieve cost-efficient funding and to maintain an appropriate maturity profile. During three months ended March 31, 2014, we issued $2.5 billion of unsecured long-term debt through BANA. While the cost and availability of unsecured funding may be negatively impacted by general market conditions or by matters specific to the financial services industry or the Corporation, we seek to mitigate refinancing risk by actively managing the amount of our borrowings that we anticipate will mature within any month or quarter.

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Table 23 presents the carrying value of aggregate annual contractual maturities of long-term debt at March 31, 2014. During the three months ended March 31, 2014, we had total long-term debt maturities and purchases of $15.3 billion consisting of $9.1 billion for Bank of America Corporation, $3.0 billion of other debt and $3.2 billion of consolidated variable interest entities (VIEs).

Table 23
Long-term Debt By Maturity
 
Remainder of
 
 
 
 
 
 
 
 
 
 
 
 
(Dollars in millions)
2014
 
2015
 
2016
 
2017
 
2018
 
Thereafter
 
Total
Bank of America Corporation
 
 
 
 
 
 
 
 
 
 
 
 
 
Senior notes
$
18,132

 
$
15,325

 
$
18,121

 
$
18,248

 
$
20,273

 
$
42,100

 
$
132,199

Senior structured notes
4,621

 
5,720

 
3,376

 
1,559

 
1,955

 
11,453

 
28,684

Subordinated notes
4

 
1,253

 
5,205

 
5,684

 
3,343

 
8,727

 
24,216

Junior subordinated notes

 

 

 

 

 
7,247

 
7,247

Total Bank of America Corporation
22,757

 
22,298

 
26,702

 
25,491

 
25,571

 
69,527

 
192,346

Bank of America, N.A.
 
 
 
 
 
 
 
 
 
 
 
 
 
Senior notes
33

 
753

 
2,496

 
4,408

 

 
172

 
7,862

Subordinated notes

 

 
1,078

 
3,635

 

 
1,587

 
6,300

Advances from Federal Home Loan Banks
1,262

 
4,003

 
5,004

 
11

 
11

 
150

 
10,441

Total Bank of America, N.A.
1,295

 
4,756

 
8,578

 
8,054

 
11

 
1,909

 
24,603

Other debt
 
 
 
 
 
 
 
 
 
 
 
 
 
Senior notes
5

 
24

 

 
1

 

 
1

 
31

Structured liabilities
2,323

 
2,194

 
1,485

 
2,404

 
1,354

 
7,199

 
16,959

Junior subordinated notes

 

 

 

 

 
405

 
405

Other
199

 
56

 
930

 
433

 
41

 
444

 
2,103

Total other debt
2,527

 
2,274

 
2,415

 
2,838

 
1,395

 
8,049

 
19,498

Total long-term debt excluding consolidated VIEs
26,579

 
29,328

 
37,695

 
36,383

 
26,977

 
79,485

 
236,447

Long-term debt of consolidated VIEs
6,476

 
1,232

 
1,800

 
1,525

 
163

 
7,142

 
18,338

Total long-term debt
$
33,055

 
$
30,560

 
$
39,495

 
$
37,908

 
$
27,140

 
$
86,627

 
$
254,785


Table 24 presents our long-term debt by major currency at March 31, 2014 and December 31, 2013.

Table 24
Long-term Debt By Major Currency
(Dollars in millions)
March 31
2014
 
December 31
2013
U.S. Dollar
$
189,702

 
$
176,294

Euro
40,299

 
46,029

British Pound
8,811

 
9,772

Japanese Yen
8,371

 
9,115

Canadian Dollar
2,028

 
2,402

Australian Dollar
1,706

 
1,870

Swiss Franc
1,279

 
1,274

Other
2,589

 
2,918

Total long-term debt
$
254,785

 
$
249,674


Total long-term debt increased $5.1 billion, or two percent, during the three months ended March 31, 2014, primarily driven by increased issuances related to actions we have taken in connection with anticipated Basel 3 LCR requirements. We also issued $7.6 billion of parent company long-term debt that settled on April 1, 2014. We may, from time to time, purchase outstanding debt instruments in various transactions, depending on prevailing market conditions, liquidity and other factors. In addition, our other regulated entities may make markets in our debt instruments to provide liquidity for investors. For more information on long-term debt funding, see Note 11 – Long-term Debt to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K and for more information regarding funding and liquidity risk management, see page 71 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K.

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Table of Contents

We use derivative transactions to manage the duration, interest rate and currency risks of our borrowings, considering the characteristics of the assets they are funding. For further details on our ALM activities, see Interest Rate Risk Management for Nontrading Activities on page 119.

We also diversify our unsecured funding sources by issuing various types of debt instruments including structured liabilities, which are debt obligations that pay investors returns linked to other debt or equity securities, indices, currencies or commodities. We typically hedge the returns we are obligated to pay on these liabilities with derivative positions and/or investments in the underlying instruments, so that from a funding perspective, the cost is similar to our other unsecured long-term debt. We could be required to settle certain structured liability obligations for cash or other securities prior to maturity under certain circumstances, which we consider for liquidity planning purposes. We believe, however, that a portion of such borrowings will remain outstanding beyond the earliest put or redemption date. We had outstanding structured liabilities with a carrying value of $45.8 billion and $48.4 billion at March 31, 2014 and December 31, 2013.

Substantially all of our senior and subordinated debt obligations contain no provisions that could trigger a requirement for an early repayment, require additional collateral support, result in changes to terms, accelerate maturity or create additional financial obligations upon an adverse change in our credit ratings, financial ratios, earnings, cash flows or stock price.

Contingency Planning

We maintain contingency funding plans that outline our potential responses to liquidity stress events at various levels of severity. These policies and plans are based on stress scenarios and include potential funding strategies and communication and notification procedures that we would implement in the event we experienced stressed liquidity conditions. We periodically review and test the contingency funding plans to validate efficacy and assess readiness.

Our U.S. bank subsidiaries can access contingency funding through the Federal Reserve Discount Window. Certain non-U.S. subsidiaries have access to central bank facilities in the jurisdictions in which they operate. While we do not rely on these sources in our liquidity modeling, we maintain the policies, procedures and governance processes that would enable us to access these sources if necessary.

Credit Ratings

Our borrowing costs and ability to raise funds are impacted by our credit ratings. In addition, credit ratings may be important to customers or counterparties when we compete in certain markets and when we seek to engage in certain transactions, including OTC derivatives. Thus, it is our objective to maintain high-quality credit ratings, and management maintains an active dialogue with the rating agencies.

Credit ratings and outlooks are opinions expressed by rating agencies on our creditworthiness and that of our obligations or securities, including long-term debt, short-term borrowings, preferred stock and other securities, including asset securitizations. Our credit ratings are subject to ongoing review by the rating agencies, and they consider a number of factors, including our own financial strength, performance, prospects and operations as well as factors not under our control. The rating agencies could make adjustments to our ratings at any time, and they provide no assurances that they will maintain our ratings at current levels.

Other factors that influence our credit ratings include changes to the rating agencies' methodologies for our industry or certain security types, the rating agencies' assessment of the general operating environment for financial services companies, our mortgage exposures (including litigation), our relative positions in the markets in which we compete, reputation, liquidity position, diversity of funding sources, funding costs, the level and volatility of earnings, corporate governance and risk management policies, capital position, capital management practices, and current or future regulatory and legislative initiatives.

All three agencies have indicated that, as a systemically important financial institution, the senior credit ratings of the Corporation and Bank of America, N.A. (or in the case of Moody's Investors Service, Inc. (Moody's), only the ratings of Bank of America, N.A.) currently reflect the expectation that, if necessary, we would receive significant support from the U.S. government, and that they will continue to assess such support in the context of sovereign financial strength and regulatory and legislative developments.


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Table of Contents

On March 26, 2014, Fitch Ratings (Fitch) concluded their periodic review of 12 large, complex securities trading and universal banks, including Bank of America Corporation. As a part of this action, Fitch affirmed all of the Corporation’s credit ratings and revised its outlook on the ratings to negative from stable. The revised outlook reflects Fitch’s expectation that the probability of the U.S. government providing support to a systemically important financial institution during a crisis is likely to decline due to the orderly liquidation provisions of the Financial Reform Act. On December 20, 2013, Standard & Poor's Ratings Services (S&P) affirmed the ratings of Bank of America Corporation. S&P continues to evaluate the possible removal of uplift for extraordinary government support in its holding company ratings for the U.S. banks that it views as having high systemic importance. Due to this ongoing evaluation and Corporation-specific factors, S&P maintained its negative outlook on the Corporation's ratings. On November 14, 2013, Moody's concluded its review of the ratings for Bank of America and certain other systemically important U.S. BHCs, affirming our current ratings and noting that those ratings no longer incorporate any uplift for government support. Concurrently, Moody's upgraded Bank of America, N.A.'s senior debt and stand-alone ratings by one notch, citing a number of positive developments at Bank of America. Moody's also moved its outlook for all of our ratings to stable.

Table 25 presents the Corporation's current long-term/short-term senior debt ratings and outlooks expressed by the rating agencies.

Table 25
Senior Debt Ratings
 
 
Moody's Investors Service
 
Standard & Poor's
 
Fitch Ratings
 
Long-term
 
Short-term
 
Outlook
 
Long-term
 
Short-term
 
Outlook
 
Long-term
 
Short-term
 
Outlook
Bank of America Corporation
Baa2
 
P-2
 
Stable
 
A-
 
A-2
 
Negative
 
A
 
F1
 
Negative
Bank of America, N.A.
A2
 
P-1
 
Stable
 
A
 
A-1
 
Negative
 
A
 
F1
 
Negative
Merrill Lynch, Pierce, Fenner & Smith
NR
 
NR
 
NR
 
A
 
A-1
 
Negative
 
A
 
F1
 
Negative
Merrill Lynch International
NR
 
NR
 
NR
 
A
 
A-1
 
Negative
 
A
 
F1
 
Negative
NR = not rated

A reduction in certain of our credit ratings or the ratings of certain asset-backed securitizations may have a material adverse effect on our liquidity, potential loss of access to credit markets, the related cost of funds, our businesses and on certain trading revenues, particularly in those businesses where counterparty creditworthiness is critical. In addition, under the terms of certain OTC derivative contracts and other trading agreements, in the event of downgrades of our or our rated subsidiaries' credit ratings, the counterparties to those agreements may require us to provide additional collateral, or to terminate these contracts or agreements, which could cause us to sustain losses and/or adversely impact our liquidity. If the short-term credit ratings of our parent company, bank or broker/dealer subsidiaries were downgraded by one or more levels, the potential loss of access to short-term funding sources such as repo financing and the effect on our incremental cost of funds could be material.

Table 26 presents the amount of additional collateral contractually required by derivative contracts and other trading agreements at March 31, 2014 if the rating agencies had downgraded their long-term senior debt ratings for the Corporation or certain subsidiaries by one incremental notch and by an additional second incremental notch.

Table 26
Additional Collateral Required to be Posted Upon Downgrade
 
March 31, 2014
(Dollars in millions)
One incremental notch
 
Second incremental notch
Bank of America Corporation
$
1,166

 
$
3,712

Bank of America, N.A. and subsidiaries (1)
816

 
2,588

(1) 
Included in Bank of America Corporation collateral requirements in this table.


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Table of Contents

Table 27 presents the derivative liability that would be subject to unilateral termination by counterparties and the amounts of collateral that would have been posted at March 31, 2014 if the rating agencies had downgraded their long-term senior debt ratings for the Corporation or certain subsidiaries by one incremental notch and by an additional second incremental notch.

Table 27
Derivative Liability Subject to Unilateral Termination Upon Downgrade
 
March 31, 2014
(Dollars in millions)
One incremental notch
 
Second incremental notch
Derivative liability
$
1,177

 
$
2,052

Collateral posted
925

 
1,674


While certain potential impacts are contractual and quantifiable, the full scope of the consequences of a credit ratings downgrade to a financial institution is inherently uncertain, as it depends upon numerous dynamic, complex and inter-related factors and assumptions, including whether any downgrade of a company's long-term credit ratings precipitates downgrades to its short-term credit ratings, and assumptions about the potential behaviors of various customers, investors and counterparties. For more information on potential impacts of credit rating downgrades, see Liquidity Risk – Time to Required Funding and Stress Modeling on page 66.

For more information on the additional collateral and termination payments that could be required in connection with certain OTC derivative contracts and other trading agreements as a result of such a credit rating downgrade, see Note 2 – Derivatives to the Consolidated Financial Statements and Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K.

On March 21, 2014, Fitch affirmed its AAA long-term and F1+ short-term sovereign credit rating on the U.S. government with a stable outlook. This resolved the rating watch negative that was placed on the ratings on October 15, 2013. On July 18, 2013, Moody's revised its outlook on the U.S. government to stable from negative and affirmed its Aaa long-term sovereign credit rating on the U.S. government. On June 10, 2013, S&P affirmed its AA+ long-term and A-1+ short-term sovereign credit rating on the U.S. government, as the outlook on the long-term credit rating was revised to stable from negative.


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Credit Risk Management

Credit quality continued to improve during the first quarter of 2014 due in part to improving economic conditions. In addition, our proactive credit risk management activities positively impacted the credit portfolio as charge-offs and delinquencies continued to improve. For additional information, see Executive Summary – First Quarter 2014 Economic and Business Environment on page 4.

We proactively refine our underwriting and credit management practices as well as credit standards to meet the changing economic environment. To actively mitigate losses and enhance customer support in our consumer businesses, we have in place collection programs and loan modification and customer assistance infrastructures. We utilize a number of actions to mitigate losses in the commercial businesses including increasing the frequency and intensity of portfolio monitoring, hedging activity and our practice of transferring management of deteriorating commercial exposures to independent special asset officers as credits enter criticized categories.

We have non-U.S. exposure largely in Europe and Asia Pacific. Our exposure to certain European countries, including Greece, Ireland, Italy, Portugal and Spain, has experienced varying degrees of financial stress. For more information on our exposures and related risks in non-U.S. countries, see Non-U.S. Portfolio on page 104 and Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K.

For more information on our credit risk management activities, see Consumer Portfolio Credit Risk Management on page 73, Commercial Portfolio Credit Risk Management on page 93, Non-U.S. Portfolio on page 104, Provision for Credit Losses and Allowance for Credit Losses both on page 108, and Note 4 – Outstanding Loans and Leases and Note 5 – Allowance for Credit Losses to the Consolidated Financial Statements.


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Consumer Portfolio Credit Risk Management

Credit risk management for the consumer portfolio begins with initial underwriting and continues throughout a borrower's credit cycle. Statistical techniques in conjunction with experiential judgment are used in all aspects of portfolio management including underwriting, product pricing, risk appetite, setting credit limits, and establishing operating processes and metrics to quantify and balance risks and returns. Statistical models are built using detailed behavioral information from external sources such as credit bureaus and/or internal historical experience. These models are a component of our consumer credit risk management process and are used in part to assist in making both new and ongoing credit decisions, as well as portfolio management strategies, including authorizations and line management, collection practices and strategies, and determination of the allowance for loan and lease losses and allocated capital for credit risk.

From January 2008 through the first quarter of 2014, Bank of America and Countrywide have completed more than 1.3 million loan modifications with customers. During the first quarter of 2014, we completed more than 21,000 customer loan modifications with a total unpaid principal balance of approximately $4 billion, including more than 7,000 permanent modifications under the U.S. government's Making Home Affordable Program. Of the loan modifications completed during the first quarter of 2014, in terms of both the volume of modifications and the unpaid principal balance associated with the underlying loans, most were in the Corporation's held-for-investment portfolio. The most common types of modifications include a combination of rate reduction and/or capitalization of past due amounts which represented 62 percent of the volume of modifications completed during the quarter, while principal reductions and forgiveness represented 12 percent, principal forbearance represented 10 percent and capitalization of past due amounts represented 10 percent. For modified loans on our balance sheet, these modification types are generally considered troubled debt restructurings (TDRs). For more information on TDRs and portfolio impacts, see Consumer Portfolio Credit Risk Management – Nonperforming Consumer Loans, Leases and Foreclosed Properties Activity on page 90 and Note 4 – Outstanding Loans and Leases to the Consolidated Financial Statements.

Consumer Credit Portfolio

Improvement in the U.S. economy, labor markets and home prices continued during the three months ended March 31, 2014 resulting in improved credit quality and lower credit losses across all major consumer portfolios compared to the same period in 2013. Consumer loans 30 days or more past due declined during the three months ended March 31, 2014 across all consumer portfolios as a result of improved delinquency trends. Although home prices have shown steady improvement since the beginning of 2012, they have not fully recovered to their 2006 levels.

Improved credit quality, increased home prices and continued loan balance run-off across the consumer portfolio drove a $1.1 billion decrease in the consumer allowance for loan and lease losses during the three months ended March 31, 2014 to $12.3 billion at March 31, 2014. For additional information, see Allowance for Credit Losses on page 108.

For more information on our accounting policies regarding delinquencies, nonperforming status, charge-offs and TDRs for the consumer portfolio, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K. For more information on representations and warranties related to our residential mortgage and home equity portfolios, see Off-Balance Sheet Arrangements and Contractual Obligations – Representations and Warranties on page 44 and Note 7 – Representations and Warranties Obligations and Corporate Guarantees to the Consolidated Financial Statements.


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Table 28 presents our outstanding consumer loans and leases, and the PCI loan portfolio. In addition to being included in the "Outstandings" columns in Table 28, PCI loans are also shown separately, net of purchase accounting adjustments, in the "Purchased Credit-impaired Loan Portfolio" columns. The impact of the PCI loan portfolio on certain credit statistics is reported where appropriate. For more information on PCI loans, see Consumer Portfolio Credit Risk Management – Purchased Credit-impaired Loan Portfolio on page 84 and Note 4 – Outstanding Loans and Leases to the Consolidated Financial Statements.

Table 28
Consumer Loans and Leases
 
Outstandings
 
Purchased Credit-impaired Loan Portfolio
(Dollars in millions)
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
Residential mortgage (1)
$
242,977

 
$
248,066

 
$
17,786

 
$
18,672

Home equity
91,476

 
93,672

 
6,335

 
6,593

U.S. credit card
87,692

 
92,338

 
n/a

 
n/a

Non-U.S. credit card
11,563

 
11,541

 
n/a

 
n/a

Direct/Indirect consumer (2)
81,552

 
82,192

 
n/a

 
n/a

Other consumer (3)
1,980

 
1,977

 
n/a

 
n/a

Consumer loans excluding loans accounted for under the fair value option
517,240

 
529,786

 
24,121

 
25,265

Loans accounted for under the fair value option (4)
2,149

 
2,164

 
n/a

 
n/a

Total consumer loans and leases
$
519,389

 
$
531,950

 
$
24,121

 
$
25,265

(1) 
Outstandings include pay option loans of $3.8 billion and $4.4 billion at March 31, 2014 and December 31, 2013. We no longer originate pay option loans.
(2) 
Outstandings include dealer financial services loans of $38.0 billion and $38.5 billion, consumer lending loans of $2.3 billion and $2.7 billion, U.S. securities-based lending loans of $31.8 billion and $31.2 billion, non-U.S. consumer loans of $4.6 billion and $4.7 billion, student loans of $3.9 billion and $4.1 billion and other consumer loans of $899 million and $1.0 billion at March 31, 2014 and December 31, 2013.
(3) 
Outstandings include consumer finance loans of $1.1 billion and $1.2 billion, consumer leases of $701 million and $606 million, consumer overdrafts of $137 million and $176 million and other non-U.S. consumer loans of $5 million and $5 million at March 31, 2014 and December 31, 2013.
(4) 
Consumer loans accounted for under the fair value option include residential mortgage loans of $2.0 billion and $2.0 billion and home equity loans of $152 million and $147 million at March 31, 2014 and December 31, 2013. For more information on the fair value option, see Consumer Portfolio Credit Risk Management – Consumer Loans Accounted for Under the Fair Value Option on page 89 and Note 15 – Fair Value Option to the Consolidated Financial Statements.
n/a = not applicable


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Table 29 presents consumer nonperforming loans and accruing consumer loans past due 90 days or more. Nonperforming loans do not include past due consumer credit card loans, other unsecured loans and in general, consumer non-real estate-secured loans (loans discharged in Chapter 7 bankruptcy are included) as these loans are typically charged off no later than the end of the month in which the loan becomes 180 days past due. Real estate-secured past due consumer loans that are insured by the FHA or individually insured under long-term stand-by agreements with FNMA and FHLMC (collectively, the fully-insured loan portfolio) are reported as accruing as opposed to nonperforming since the principal repayment is insured. Fully-insured loans included in accruing past due 90 days or more are primarily from our repurchases of delinquent FHA loans pursuant to our servicing agreements with GNMA. Additionally, nonperforming loans and accruing balances past due 90 days or more do not include the PCI loan portfolio or loans accounted for under the fair value option even though the customer may be contractually past due.

Table 29
Consumer Credit Quality
 
Nonperforming
 
Accruing Past Due 90 Days or More
(Dollars in millions)
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
Residential mortgage (1)
$
11,611

 
$
11,712

 
$
15,125

 
$
16,961

Home equity
4,185

 
4,075

 

 

U.S. credit card
n/a

 
n/a

 
966

 
1,053

Non-U.S. credit card
n/a

 
n/a

 
124

 
131

Direct/Indirect consumer
32

 
35

 
364

 
408

Other consumer
16

 
18

 
1

 
2

Total (2)
$
15,844

 
$
15,840

 
$
16,580

 
$
18,555

Consumer loans and leases as a percentage of outstanding consumer loans and leases (2)
3.06
%
 
2.99
%
 
3.21
%
 
3.50
%
Consumer loans and leases as a percentage of outstanding loans and leases, excluding PCI and fully-insured loan portfolios (2)
3.87

 
3.80

 
0.36

 
0.38

(1) 
Residential mortgage loans accruing past due 90 days or more are fully-insured loans. At March 31, 2014 and December 31, 2013, residential mortgage included $11.2 billion and $13.0 billion of loans on which interest has been curtailed by the FHA, and therefore are no longer accruing interest, although principal is still insured, and $3.9 billion and $4.0 billion of loans on which interest was still accruing.
(2) 
Balances exclude consumer loans accounted for under the fair value option. At March 31, 2014 and December 31, 2013, $429 million and $445 million of loans accounted for under the fair value option were past due 90 days or more and not accruing interest.
n/a = not applicable


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Table 30 presents net charge-offs and related ratios for consumer loans and leases.

Table 30
 
 
 
Consumer Net Charge-offs and Related Ratios
 
 
 
 
Three Months Ended March 31
 
Net Charge-offs (1)
 
Net Charge-off Ratios (1, 2)
(Dollars in millions)
2014
 
2013
 
2014
 
2013
Residential mortgage
$
127

 
$
383

 
0.21
%
 
0.60
%
Home equity
302

 
684

 
1.32

 
2.62

U.S. credit card
718

 
947

 
3.25

 
4.19

Non-U.S. credit card
76

 
112

 
2.66

 
4.14

Direct/Indirect consumer
58

 
124

 
0.29

 
0.61

Other consumer
58

 
52

 
12.07

 
12.76

Total
$
1,339

 
$
2,302

 
1.04

 
1.70

(1) 
Net charge-offs exclude write-offs in the PCI loan portfolio of $281 million and $94 million in residential mortgage and $110 million and $745 million in home equity for the three months ended March 31, 2014 and 2013. These write-offs decreased the PCI valuation allowance included as part of the allowance for loan and lease losses. For more information on PCI write-offs, see Consumer Portfolio Credit Risk Management – Purchased Credit-impaired Loan Portfolio on page 84.
(2) 
Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans and leases excluding loans accounted for under the fair value option.

Net charge-off ratios, excluding the PCI and fully-insured loan portfolios, were 0.36 percent and 1.06 percent for residential mortgage, 1.42 percent and 2.83 percent for home equity, and 1.31 percent and 2.17 percent for the total consumer portfolio for the three months ended March 31, 2014 and 2013. These are the only product classifications that include PCI and fully-insured loans for these periods.

Net charge-offs exclude write-offs in the PCI loan portfolio of $281 million and $94 million in residential mortgage and $110 million and $745 million in home equity for the three months ended March 31, 2014 and 2013. These write-offs decreased the PCI valuation allowance included as part of the allowance for loan and lease losses. Net charge-off ratios including the PCI write-offs were 0.67 percent and 0.75 percent for residential mortgage and 1.81 percent and 5.48 percent for home equity for the three months ended March 31, 2014 and 2013. For more information on PCI write-offs, see Consumer Portfolio Credit Risk Management – Purchased Credit-impaired Loan Portfolio on page 84.


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Table 31 presents outstandings, nonperforming balances, net charge-offs, allowance for loan and lease losses and provision for loan and lease losses for the Core portfolio and the Legacy Assets & Servicing portfolio within the home loans portfolio. For more information on Legacy Assets & Servicing, see CRES on page 29.

Table 31
Home Loans Portfolio (1)
 
Outstandings
 
Nonperforming
 
Net Charge-offs (2)
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
Three Months Ended
March 31
(Dollars in millions)
 
 
 
 
2014
 
2013
Core portfolio
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
$
175,932

 
$
177,336

 
$
3,366

 
$
3,316

 
$
39

 
$
101

Home equity
53,577

 
54,499

 
1,511

 
1,431

 
85

 
166

Total Core portfolio
229,509

 
231,835

 
4,877

 
4,747

 
124

 
267

Legacy Assets & Servicing portfolio
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
67,045

 
70,730

 
8,245

 
8,396

 
88

 
282

Home equity
37,899

 
39,173

 
2,674

 
2,644

 
217

 
518

Total Legacy Assets & Servicing portfolio
104,944

 
109,903

 
10,919

 
11,040

 
305

 
800

Home loans portfolio
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
242,977

 
248,066

 
11,611

 
11,712

 
127

 
383

Home equity
91,476

 
93,672

 
4,185

 
4,075

 
302

 
684

Total home loans portfolio
$
334,453

 
$
341,738

 
$
15,796

 
$
15,787

 
$
429

 
$
1,067

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan
and lease losses
 
Provision for loan
and lease losses
 
 
 
 
 
March 31
2014
 
December 31
2013
 
Three Months Ended
March 31
 
 
 
 
 
 
 
2014
 
2013
Core portfolio
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
 
 
 
 
$
646

 
$
728

 
$
(44
)
 
$
105

Home equity
 
 
 
 
890

 
965

 
10

 
107

Total Core portfolio

 

 
1,536

 
1,693

 
(34
)
 
212

Legacy Assets & Servicing portfolio
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
 
 
 
 
2,856

 
3,356

 
(120
)
 
34

Home equity
 
 
 
 
3,164

 
3,469

 
13

 
238

Total Legacy Assets & Servicing portfolio


 


 
6,020

 
6,825

 
(107
)
 
272

Home loans portfolio
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
 
 
 
 
3,502

 
4,084

 
(164
)
 
139

Home equity
 
 
 
 
4,054

 
4,434

 
23

 
345

Total home loans portfolio
 
 
 
 
$
7,556

 
$
8,518

 
$
(141
)
 
$
484

(1) 
Outstandings and nonperforming amounts exclude loans accounted for under the fair value option. Consumer loans accounted for under the fair value option include residential mortgage loans of $2.0 billion and $2.0 billion and home equity loans of $152 million and $147 million at March 31, 2014 and December 31, 2013. For more information on the fair value option, see Consumer Portfolio Credit Risk Management – Consumer Loans Accounted for Under the Fair Value Option on page 89 and Note 15 – Fair Value Option to the Consolidated Financial Statements.
(2) 
Net charge-offs exclude write-offs in the PCI loan portfolio of $281 million and $94 million in residential mortgage and $110 million and $745 million in home equity for the three months ended March 31, 2014 and 2013, which are included in the Legacy Assets & Servicing portfolio. Write-offs in the PCI loan portfolio decrease the PCI valuation allowance included as part of the allowance for loan and lease losses. For more information on PCI write-offs, see Consumer Portfolio Credit Risk Management – Purchased Credit-impaired Loan Portfolio on page 84.

We believe that the presentation of information adjusted to exclude the impact of the PCI loan portfolio, the fully-insured loan portfolio and loans accounted for under the fair value option is more representative of the ongoing operations and credit quality of the business. As a result, in the following discussions of the residential mortgage and home equity portfolios, we provide information that excludes the impact of the PCI loan portfolio, the fully-insured loan portfolio and loans accounted for under the fair value option in certain credit quality statistics. We separately disclose information on the PCI loan portfolio on page 84.


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Table of Contents

Residential Mortgage

The residential mortgage portfolio makes up the largest percentage of our consumer loan portfolio at 47 percent of consumer loans and leases at March 31, 2014. Approximately 20 percent of the residential mortgage portfolio is in GWIM and represents residential mortgages that are originated for the home purchase and refinancing needs of our wealth management clients. The remaining portion of the portfolio is primarily in All Other and is comprised of originated loans, purchased loans used in our overall ALM activities, delinquent FHA loans repurchased pursuant to our servicing agreements with GNMA as well as loans repurchased related to our representations and warranties.

Outstanding balances in the residential mortgage portfolio, excluding loans accounted for under the fair value option, decreased $5.1 billion during the three months ended March 31, 2014 due to paydowns, charge-offs, transfers to foreclosed properties and sales. These were partially offset by new origination volume retained on our balance sheet, as well as repurchases of delinquent loans pursuant to our servicing agreements with GNMA, which is part of our mortgage banking activities.

At March 31, 2014 and December 31, 2013, the residential mortgage portfolio included $83.8 billion and $87.2 billion of outstanding fully-insured loans. On this portion of the residential mortgage portfolio, we are protected against principal loss as a result of either FHA insurance or long-term stand-by agreements with FNMA and FHLMC. At March 31, 2014 and December 31, 2013, $55.7 billion and $59.0 billion had FHA insurance with the remainder protected by long-term stand-by agreements. At March 31, 2014 and December 31, 2013, $20.0 billion and $22.5 billion of the FHA-insured loan population were repurchases of delinquent FHA loans pursuant to our servicing agreements with GNMA. All of these loans are individually insured and therefore the Corporation does not record a significant allowance for credit losses with respect to these loans.

The long-term stand-by agreements with FNMA and FHLMC reduce our regulatory risk-weighted assets due to the transfer of a portion of our credit risk to unaffiliated parties. At March 31, 2014, these programs had the cumulative effect of reducing our risk-weighted assets by $8.3 billion, and increasing both our Tier 1 capital ratio and common equity tier 1 capital ratio by eight bps under the Basel 3 Standardized Transition. This compared to reducing our risk-weighted assets by $8.4 billion, increasing our Tier 1 capital ratio by eight bps and increasing our Tier 1 common capital ratio by seven bps at December 31, 2013 under Basel 1 (which included the Market Risk Final Rules).

In addition to the long-term stand-by agreements with FNMA and FHLMC, we have mitigated a portion of our credit risk on the residential mortgage portfolio through the use of synthetic securitization vehicles as described in Note 4 – Outstanding Loans and Leases to the Consolidated Financial Statements. At March 31, 2014 and December 31, 2013, the synthetic securitization vehicles referenced principal balances of $9.4 billion and $12.5 billion of residential mortgage loans and provided loss protection up to $313 million and $339 million. At March 31, 2014 and December 31, 2013, the Corporation had a receivable of $192 million and $198 million from these vehicles for reimbursement of losses. The Corporation records an allowance for credit losses on loans referenced by the synthetic securitization vehicles. The reported net charge-offs for the residential mortgage portfolio do not include the benefit of amounts reimbursable from these vehicles.


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Table of Contents

Table 32 presents certain residential mortgage key credit statistics on both a reported basis excluding loans accounted for under the fair value option, and excluding the PCI loan portfolio, our fully-insured loan portfolio and loans accounted for under the fair value option. Additionally, in the "Reported Basis" columns in the table below, accruing balances past due and nonperforming loans do not include the PCI loan portfolio, in accordance with our accounting policies, even though the customer may be contractually past due. As such, the following discussion presents the residential mortgage portfolio excluding the PCI loan portfolio, the fully-insured loan portfolio and loans accounted for under the fair value option. For more information on the PCI loan portfolio, see page 84.

Table 32
Residential Mortgage – Key Credit Statistics
 
 
Reported Basis (1)
 
Excluding Purchased
Credit-impaired and
Fully-insured Loans
(Dollars in millions)
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
Outstandings
 
$
242,977

 
$
248,066

 
$
141,428

 
$
142,147

Accruing past due 30 days or more
 
19,998

 
23,052

 
1,900

 
2,371

Accruing past due 90 days or more
 
15,125

 
16,961

 

 

Nonperforming loans
 
11,611

 
11,712

 
11,611

 
11,712

Percent of portfolio
 
 
 
 
 
 
 
 
Refreshed LTV greater than 90 but less than or equal to 100
 
11
%
 
12
%
 
6
%
 
7
%
Refreshed LTV greater than 100
 
10

 
13

 
8

 
10

Refreshed FICO below 620
 
20

 
21

 
11

 
11

2006 and 2007 vintages (2)
 
21

 
21

 
26

 
27

 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31
 
 
2014
 
2013
 
2014
 
2013
Net charge-off ratio (3)
 
0.21
%
 
0.60
%
 
0.36
%
 
1.06
%
(1) 
Outstandings, accruing past due, nonperforming loans and percentages of portfolio exclude loans accounted for under the fair value option. There were $2.0 billion of residential mortgage loans accounted for under the fair value option at both March 31, 2014 and December 31, 2013. For more information on the fair value option, see Consumer Portfolio Credit Risk Management – Consumer Loans Accounted for Under the Fair Value Option on page 89 and Note 15 – Fair Value Option to the Consolidated Financial Statements.
(2) 
These vintages of loans account for 53 percent of nonperforming residential mortgage loans at both March 31, 2014 and December 31, 2013, and 51 percent and 65 percent of residential mortgage net charge-offs for the three months ended March 31, 2014 and 2013.
(3) 
Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans excluding loans accounted for under the fair value option.

Nonperforming residential mortgage loans decreased $101 million during the three months ended March 31, 2014 as paydowns, returns to performing status, charge-offs and transfers to foreclosed properties outpaced new inflows. At March 31, 2014, borrowers were current on contractual payments with respect to $4.1 billion, or 35 percent of nonperforming residential mortgage loans, and $5.6 billion, or 48 percent of nonperforming residential mortgage loans were 180 days or more past due and had been written down to the estimated fair value of the collateral less costs to sell. Accruing loans past due 30 days or more decreased $471 million during the three months ended March 31, 2014.

Net charge-offs decreased $256 million to $127 million for the three months ended March 31, 2014, or 0.36 percent of total average residential mortgage loans, compared to $383 million, or 1.06 percent for the same period in 2013. This decrease in net charge-offs was primarily driven by favorable portfolio trends and decreased write-downs on loans greater than 180 days past due, which were written down to the estimated fair value of the collateral less costs to sell, due in part to improvement in home prices and the U.S. economy.

Residential mortgage loans with a greater than 90 percent but less than or equal to 100 percent refreshed loan-to-value (LTV) represented six percent and seven percent of the residential mortgage portfolio at March 31, 2014 and December 31, 2013. Loans with a refreshed LTV greater than 100 percent represented eight percent and 10 percent of the residential mortgage loan portfolio at March 31, 2014 and December 31, 2013. Of the loans with a refreshed LTV greater than 100 percent, 94 percent were performing at both March 31, 2014 and December 31, 2013. Loans with a refreshed LTV greater than 100 percent reflect loans where the outstanding carrying value of the loan is greater than the most recent valuation of the property securing the loan. The majority of these loans have a refreshed LTV greater than 100 percent primarily due to home price deterioration since 2006, somewhat mitigated by appreciation. Loans to borrowers with refreshed FICO scores below 620 represented 11 percent of the residential mortgage portfolio at both March 31, 2014 and December 31, 2013.


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Table of Contents

Of the $141.4 billion in total residential mortgage loans outstanding at March 31, 2014, as shown in Table 33, 40 percent were originated as interest-only loans. The outstanding balance of interest-only residential mortgage loans that have entered the amortization period was $15.3 billion, or 27 percent at March 31, 2014. Residential mortgage loans that have entered the amortization period generally have experienced a higher rate of early stage delinquencies and nonperforming status compared to the residential mortgage portfolio as a whole. At March 31, 2014, $289 million, or two percent of outstanding interest-only residential mortgages that had entered the amortization period were accruing past due 30 days or more compared to $1.9 billion, or one percent for the entire residential mortgage portfolio. In addition, at March 31, 2014, $2.6 billion, or 17 percent of outstanding interest-only residential mortgages that had entered the amortization period were nonperforming compared to $11.6 billion, or eight percent for the entire residential mortgage portfolio. Loans in our interest-only residential mortgage portfolio have an interest-only period of three to ten years and more than 90 percent of these loans will not be required to make a fully-amortizing payment until 2016 or later.

Table 33 presents outstandings, nonperforming loans and net charge-offs by certain state concentrations for the residential mortgage portfolio. The Los Angeles-Long Beach-Santa Ana Metropolitan Statistical Area (MSA) within California represented 13 percent of outstandings at both March 31, 2014 and December 31, 2013. For the three months ended March 31, 2014 and 2013, loans within this MSA contributed net recoveries of four percent and net charge-offs of six percent of total net charge-offs within the residential mortgage portfolio. In the New York area, the New York-Northern New Jersey-Long Island MSA made up 11 percent and 10 percent of outstandings at March 31, 2014 and December 31, 2013. For the three months ended March 31, 2014 and 2013, net charge-offs on loans within this MSA comprised 18 percent and seven percent of total net charge-offs within the residential mortgage portfolio.

Table 33
Residential Mortgage State Concentrations
 
Outstandings (1)
 
Nonperforming (1)
 
Net Charge-offs (2)
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
Three Months Ended
March 31
(Dollars in millions)
 
 
 
 
2014
 
2013
California
$
47,677

 
$
47,885

 
$
3,336

 
$
3,396

 
$
(8
)
 
$
96

New York (3)
11,861

 
11,787

 
794

 
789

 
13

 
15

Florida (3)
10,682

 
10,777

 
1,327

 
1,359

 
5

 
34

Texas
6,737

 
6,766

 
405

 
407

 
1

 
9

Virginia
4,696

 
4,774

 
365

 
369

 
6

 
9

Other U.S./Non-U.S.
59,775

 
60,158

 
5,384

 
5,392

 
110

 
220

Residential mortgage loans (4)
$
141,428

 
$
142,147

 
$
11,611

 
$
11,712

 
$
127

 
$
383

Fully-insured loan portfolio
83,763

 
87,247

 
 
 
 
 
 
 
 
Purchased credit-impaired residential mortgage loan portfolio
17,786

 
18,672

 
 
 
 
 
 
 
 
Total residential mortgage loan portfolio
$
242,977

 
$
248,066

 
 
 
 
 
 
 
 
(1) 
Outstandings and nonperforming amounts exclude loans accounted for under the fair value option. There were $2.0 billion of residential mortgage loans accounted for under the fair value option at both March 31, 2014 and December 31, 2013. For more information on the fair value option, see Consumer Portfolio Credit Risk Management – Consumer Loans Accounted for Under the Fair Value Option on page 89 and Note 15 – Fair Value Option to the Consolidated Financial Statements.
(2) 
Net charge-offs exclude $281 million and $94 million of write-offs in the residential mortgage PCI loan portfolio for the three months ended March 31, 2014 and 2013. These write-offs decreased the PCI valuation allowance included as part of the allowance for loan and lease losses. For more information on PCI write-offs, see Consumer Portfolio Credit Risk Management – Purchased Credit-impaired Loan Portfolio on page 84.
(3) 
In these states, foreclosure requires a court order following a legal proceeding (judicial states).
(4) 
Amount excludes the PCI residential mortgage and fully-insured loan portfolios.

The Community Reinvestment Act (CRA) encourages banks to meet the credit needs of their communities for housing and other purposes, particularly in neighborhoods with low or moderate incomes. Our CRA portfolio was $10.2 billion and $10.3 billion at March 31, 2014 and December 31, 2013, or seven percent of the residential mortgage portfolio. The CRA portfolio included $1.7 billion of nonperforming loans at both March 31, 2014 and December 31, 2013, representing 14 percent of total nonperforming residential mortgage loans. Net charge-offs in the CRA portfolio were $34 million and $91 million for the three months ended March 31, 2014 and 2013, or 27 percent and 24 percent of total net charge-offs for the residential mortgage portfolio.


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Home Equity

At March 31, 2014, the home equity portfolio made up 18 percent of the consumer portfolio and is comprised of HELOCs, home equity loans and reverse mortgages.

At March 31, 2014, our HELOC portfolio had an outstanding balance of $78.6 billion, or 86 percent of the total home equity portfolio compared to $80.3 billion, or 86 percent at December 31, 2013. HELOCs generally have an initial draw period of 10 years. During the initial draw period, the borrowers are only required to pay the interest due on the loans on a monthly basis. After the initial draw period ends, the loans generally convert to 15-year amortizing loans.

At March 31, 2014, our home equity loan portfolio had an outstanding balance of $11.4 billion, or 12 percent of the total home equity portfolio compared to $12.0 billion, or 13 percent at December 31, 2013. Home equity loans are almost all fixed-rate loans with amortizing payment terms of 10 to 30 years and of the $11.4 billion at March 31, 2014, 51 percent of these loans have 25- to 30-year terms. At March 31, 2014, our reverse mortgage portfolio had an outstanding balance, excluding loans accounted for under the fair value option, of $1.5 billion, or two percent of the total home equity portfolio compared to $1.4 billion, or one percent at December 31, 2013. We no longer originate these products.

At March 31, 2014, approximately 91 percent of the home equity portfolio was included in CRES while the remainder of the portfolio was primarily in GWIM. Outstanding balances in the home equity portfolio, excluding loans accounted for under the fair value option, decreased $2.2 billion during the three months ended March 31, 2014 primarily due to paydowns and charge-offs outpacing new originations and draws on existing lines. Of the total home equity portfolio at March 31, 2014 and December 31, 2013, $22.8 billion and $23.0 billion, or 25 percent were in first-lien positions (27 percent and 26 percent excluding the PCI home equity portfolio). At March 31, 2014, outstanding balances in the home equity portfolio that were in a second-lien or more junior-lien position and where we also held the first-lien loan totaled $16.9 billion, or 20 percent of our total home equity portfolio excluding the PCI loan portfolio.

Unused HELOCs totaled $56.0 billion at March 31, 2014 compared to $56.8 billion at December 31, 2013. This decrease was primarily due to customers choosing to close accounts and customer paydowns of principal balances, which more than offset the impact of new production. The HELOC utilization rate was 58 percent at March 31, 2014 compared to 59 percent at December 31, 2013.


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Table 34 presents certain home equity portfolio key credit statistics on both a reported basis excluding loans accounted for under the fair value option, and excluding the PCI loan portfolio and loans accounted for under the fair value option. Additionally, in the "Reported Basis" columns in the table below, accruing balances past due 30 days or more and nonperforming loans do not include the PCI loan portfolio, in accordance with our accounting policies, even though the customer may be contractually past due. As such, the following discussion presents the home equity portfolio excluding the PCI loan portfolio and loans accounted for under the fair value option. For more information on the PCI loan portfolio, see page 84.

Table 34
Home Equity – Key Credit Statistics
 
Reported Basis (1)
 
Excluding Purchased
Credit-impaired Loans
(Dollars in millions)
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
Outstandings
$
91,476

 
$
93,672

 
$
85,141

 
$
87,079

Accruing past due 30 days or more (2)
679

 
901

 
679

 
901

Nonperforming loans (2)
4,185

 
4,075

 
4,185

 
4,075

Percent of portfolio
 

 
 

 
 

 
 

Refreshed CLTV greater than 90 but less than or equal to 100
9
%
 
9
%
 
9
%
 
9
%
Refreshed CLTV greater than 100
20

 
22

 
18

 
19

Refreshed FICO below 620
8

 
8

 
7

 
8

2006 and 2007 vintages (3)
48

 
48

 
45

 
45

 
 
 
 
 
 
 
 
 
Three Months Ended March 31
 
2014
 
2013
 
2014
 
2013
Net charge-off ratio (4)
1.32
%
 
2.62
%
 
1.42
%
 
2.83
%
(1)
Outstandings, accruing past due, nonperforming loans and percentages of portfolio exclude loans accounted for under the fair value option. There were $152 million and $147 million of home equity loans accounted for under the fair value option at March 31, 2014 and December 31, 2013. For more information on the fair value option, see Consumer Portfolio Credit Risk Management – Consumer Loans Accounted for Under the Fair Value Option on page 89 and Note 15 – Fair Value Option to the Consolidated Financial Statements.
(2) 
Accruing past due 30 days or more includes $123 million and $164 million and nonperforming loans includes $385 million and $410 million of loans where we serviced the underlying first-lien at March 31, 2014 and December 31, 2013.
(3) 
These vintages of loans have higher refreshed combined LTV ratios and accounted for 50 percent of nonperforming home equity loans at both March 31, 2014 and December 31, 2013, and 57 percent and 60 percent of net charge-offs for the three months ended March 31, 2014 and 2013.
(4) 
Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans excluding loans accounted for under the fair value option.

Nonperforming outstanding balances in the home equity portfolio increased $110 million during the three months ended March 31, 2014 primarily due to an increase in contractually current nonperforming loans where the loan has been modified in a TDR. At March 31, 2014, borrowers were current on contractual payments with respect to $2.0 billion, or 48 percent of nonperforming home equity loans, and $1.4 billion, or 35 percent of nonperforming home equity loans were 180 days or more past due and had been written down to the estimated fair value of the collateral less costs to sell. Outstanding balances accruing past due 30 days or more decreased $222 million during the three months ended March 31, 2014.

In some cases, the junior-lien home equity outstanding balance that we hold is performing, but the underlying first-lien is not. For outstanding balances in the home equity portfolio on which we service the first-lien loan, we are able to track whether the first-lien loan is in default. For loans where the first-lien is serviced by a third party, we utilize credit bureau data to estimate the delinquency status of the first-lien. Given that the credit bureau database we use does not include a property address for the mortgages, we are unable to identify with certainty whether a reported delinquent first-lien mortgage pertains to the same property for which we hold a junior-lien loan. At March 31, 2014, we estimate that $2.3 billion of current and $304 million of 30 to 89 days past due junior-lien loans were behind a delinquent first-lien loan. We service the first-lien loans on $332 million of these combined amounts, with the remaining $2.3 billion serviced by third parties. Of the $2.6 billion of current to 89 days past due junior-lien loans, based on available credit bureau data and our own internal servicing data, we estimate that approximately $1.2 billion had first-lien loans that were 90 days or more past due.

Net charge-offs decreased $382 million to $302 million for the three months ended March 31, 2014, or 1.42 percent of the total average home equity portfolio, compared to $684 million, or 2.83 percent for the same period in 2013. The decrease in net charge-offs was primarily driven by favorable portfolio trends due in part to improvement in home prices and the U.S. economy. The net charge-off ratio was also impacted by lower outstanding balances primarily as a result of paydowns and charge-offs outpacing new originations and draws on existing lines.


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Outstanding balances in the home equity portfolio with greater than 90 percent but less than or equal to 100 percent refreshed combined loan-to-value (CLTVs) comprised nine percent of the home equity portfolio at both March 31, 2014 and December 31, 2013. Outstanding balances with refreshed CLTVs greater than 100 percent comprised 18 percent and 19 percent of the home equity portfolio at March 31, 2014 and December 31, 2013. Outstanding balances in the home equity portfolio with a refreshed CLTV greater than 100 percent reflect loans where the carrying value and available line of credit of the combined loans are equal to or greater than the most recent valuation of the property securing the loan. Depending on the value of the property, there may be collateral in excess of the first-lien that is available to reduce the severity of loss on the second-lien. Home price deterioration since 2006, somewhat mitigated by appreciation, has contributed to an increase in CLTV ratios. Of those outstanding balances with a refreshed CLTV greater than 100 percent, 96 percent of the customers were current on their home equity loan and 91 percent of second-lien loans with a refreshed CLTV greater than 100 percent were current on both their second-lien and underlying first-lien loans at March 31, 2014. Outstanding balances in the home equity portfolio to borrowers with a refreshed FICO score below 620 represented seven percent and eight percent of the home equity portfolio at March 31, 2014 and December 31, 2013.

Of the $85.1 billion in total home equity portfolio outstandings at March 31, 2014, as shown in Table 35, 76 percent were interest-only loans, almost all of which were HELOCs. The outstanding balance of HELOCs that have entered the amortization period was $3.3 billion, or four percent of total HELOCs at March 31, 2014. The HELOCs that have entered the amortization period have experienced a higher percentage of early stage delinquencies and nonperforming status when compared to the HELOC portfolio as a whole. At March 31, 2014, $68 million, or two percent of outstanding HELOCs that had entered the amortization period were accruing past due 30 days or more compared to $615 million, or one percent for the entire HELOC portfolio. In addition, at March 31, 2014, $249 million, or eight percent of outstanding HELOCs that had entered the amortization period were nonperforming compared to $3.7 billion, or five percent for the entire HELOC portfolio. Loans in our HELOC portfolio generally have an initial draw period of 10 years and more than 75 percent of these loans will not be required to make a fully-amortizing payment until 2016 or later. We communicate to contractually current customers more than a year prior to their end of draw period to inform them of the potential change to the payment structure before entering the amortization period, and provide payment options to customers prior to the end of the draw period.

Although we do not actively track how many of our home equity customers pay only the minimum amount due on their home equity loans and lines, we can infer some of this information through a review of our HELOC portfolio that we service and that is still in its revolving period (i.e., customers may draw on and repay their line of credit, but are generally only required to pay interest on a monthly basis). During the three months ended March 31, 2014, approximately 53 percent of these customers with an outstanding balance did not pay any principal on their HELOCs.


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Table 35 presents outstandings, nonperforming balances and net charge-offs by certain state concentrations for the home equity portfolio. In the New York area, the New York-Northern New Jersey-Long Island MSA made up 12 percent of the outstanding home equity portfolio at both March 31, 2014 and December 31, 2013. For the three months ended March 31, 2014 and 2013, net charge-offs on loans within this MSA comprised 14 percent and nine percent of total net charge-offs within the home equity portfolio. The Los Angeles-Long Beach-Santa Ana MSA within California made up 12 percent of the outstanding home equity portfolio at both March 31, 2014 and December 31, 2013. For the three months ended March 31, 2014 and 2013, net charge-offs on loans within this MSA comprised seven percent and 10 percent of total net charge-offs within the home equity portfolio.

Table 35
Home Equity State Concentrations
 
Outstandings (1)
 
Nonperforming (1)
 
Net Charge-offs (2)
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
Three Months Ended
March 31
(Dollars in millions)
 
 
 
 
2014
 
2013
California
$
24,582

 
$
25,061

 
$
1,080

 
$
1,047

 
$
58

 
$
193

Florida (3)
10,363

 
10,604

 
658

 
643

 
47

 
122

New Jersey (3)
6,060

 
6,153

 
309

 
304

 
22

 
36

New York (3)
5,899

 
6,035

 
411

 
405

 
27

 
39

Massachusetts
3,797

 
3,881

 
155

 
144

 
8

 
15

Other U.S./Non-U.S.
34,440

 
35,345

 
1,572

 
1,532

 
140

 
279

Home equity loans (4)
$
85,141

 
$
87,079

 
$
4,185

 
$
4,075

 
$
302

 
$
684

Purchased credit-impaired home equity portfolio
6,335

 
6,593

 
 
 
 
 
 
 
 
Total home equity loan portfolio
$
91,476

 
$
93,672

 
 
 
 
 
 
 
 
(1)
Outstandings and nonperforming amounts exclude loans accounted for under the fair value option. There were $152 million and $147 million of home equity loans accounted for under the fair value option at March 31, 2014 and December 31, 2013. For more information on the fair value option, see Consumer Portfolio Credit Risk Management – Consumer Loans Accounted for Under the Fair Value Option on page 89 and Note 15 – Fair Value Option to the Consolidated Financial Statements.
(2) 
Net charge-offs exclude $110 million and $745 million of write-offs in the home equity PCI loan portfolio for the three months ended March 31, 2014 and 2013. These write-offs decreased the PCI valuation allowance included as part of the allowance for loan and lease losses. For more information on PCI write-offs, see Consumer Portfolio Credit Risk Management – Purchased Credit-impaired Loan Portfolio on page 84.
(3) 
In these states, foreclosure requires a court order following a legal proceeding (judicial states).
(4) 
Amount excludes the PCI home equity portfolio.

Purchased Credit-impaired Loan Portfolio

Loans acquired with evidence of credit quality deterioration since origination and for which it is probable at purchase that we will be unable to collect all contractually required payments are accounted for under the accounting guidance for PCI loans, which addresses accounting for differences between contractual and expected cash flows to be collected from the purchaser's initial investment in loans if those differences are attributable, at least in part, to credit quality. Evidence of credit quality deterioration as of the acquisition date may include statistics such as past due status, refreshed FICO scores and refreshed LTVs. PCI loans are recorded at fair value upon acquisition and the applicable accounting guidance prohibits carrying over or recording a valuation allowance in the initial accounting.

PCI loans that have similar risk characteristics, primarily credit risk, collateral type and interest rate risk, are pooled and accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows. Once a pool is assembled, it is treated as if it were one loan for purposes of applying the accounting guidance for PCI loans. An individual loan is removed from a PCI loan pool if it is sold, foreclosed, forgiven or the expectation of any future proceeds is remote. When a loan is removed from a PCI loan pool and the foreclosure or recovery value of the loan is less than the loan's carrying value, the difference is first applied against the PCI pool's nonaccretable difference. If the nonaccretable difference has been fully utilized, only then is the PCI pool's basis applicable to that loan written-off against its valuation reserve; however, the integrity of the pool is maintained and it continues to be accounted for as if it were one loan.


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Table 36 presents the unpaid principal balance, carrying value, related valuation allowance and the net carrying value as a percentage of the unpaid principal balance for the PCI loan portfolio.

Table 36
Purchased Credit-impaired Loan Portfolio
 
March 31, 2014
(Dollars in millions)
Unpaid
Principal
Balance
 
Carrying
Value
 
Related
Valuation
Allowance
 
Carrying
Value Net of
Valuation
Allowance
 
Percent of Unpaid
Principal
Balance
Residential mortgage
$
18,610

 
$
17,786

 
$
1,165

 
$
16,621

 
89.31
%
Home equity
6,297

 
6,335

 
937

 
5,398

 
85.72

Total purchased credit-impaired loan portfolio
$
24,907

 
$
24,121

 
$
2,102

 
$
22,019

 
88.40

 
 
 
 
 
 
 
 
 
 
 
December 31, 2013
Residential mortgage
$
19,558

 
$
18,672

 
$
1,446

 
$
17,226

 
88.08
%
Home equity
6,523

 
6,593

 
1,047

 
5,546

 
85.02

Total purchased credit-impaired loan portfolio
$
26,081

 
$
25,265

 
$
2,493

 
$
22,772

 
87.31


The total PCI unpaid principal balance decreased $1.2 billion, or five percent, during the three months ended March 31, 2014 primarily driven by liquidations, including sales, payoffs, paydowns and write-offs. During the three months ended March 31, 2014, we sold PCI loans with a carrying value of $454 million, compared to none for the same period in 2013.

Of the unpaid principal balance of $24.9 billion at March 31, 2014, $4.0 billion was 180 days or more past due, including $3.9 billion of first-lien mortgages and $97 million of home equity loans. Of the $20.9 billion that was less than 180 days past due, $18.4 billion, or 88 percent of the total unpaid principal balance was current based on the contractual terms while $1.7 billion, or eight percent, was in early stage delinquency.

During the three months ended March 31, 2014, we recorded no provision expense for the PCI loan portfolio, compared to a provision benefit of $207 million for the three months ended March 31, 2013.

The PCI valuation allowance declined $391 million during the three months ended March 31, 2014 due to write-offs in the PCI loan portfolio of $281 million in residential mortgage and $110 million in home equity.


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Purchased Credit-impaired Residential Mortgage Loan Portfolio

The PCI residential mortgage loan portfolio represented 74 percent of the total PCI loan portfolio at March 31, 2014. Those loans to borrowers with a refreshed FICO score below 620 represented 50 percent of the PCI residential mortgage loan portfolio at March 31, 2014. Loans with a refreshed LTV greater than 90 percent, after consideration of purchase accounting adjustments and the related valuation allowance, represented 36 percent of the PCI residential mortgage loan portfolio and 46 percent based on the unpaid principal balance at March 31, 2014. Table 37 presents outstandings net of purchase accounting adjustments and before the related valuation allowance, by certain state concentrations.

Table 37
Outstanding Purchased Credit-impaired Loan Portfolio – Residential Mortgage State Concentrations
(Dollars in millions)
March 31
2014
 
December 31
2013
California
$
7,863

 
$
8,180

Florida (1)
1,567

 
1,750

Virginia
727

 
760

Maryland
714

 
728

Texas
414

 
433

Other U.S./Non-U.S.
6,501

 
6,821

Total
$
17,786

 
$
18,672

(1)
In this state, foreclosure requires a court order following a legal proceeding (judicial state).

Pay option adjustable-rate mortgages (ARMs), which are included in the PCI residential mortgage portfolio, have interest rates that adjust monthly and minimum required payments that adjust annually, subject to resetting if minimum payments are made and deferred interest limits are reached. Annual payment adjustments are subject to a 7.5 percent maximum change. To ensure that contractual loan payments are adequate to repay a loan, the fully-amortizing loan payment amount is re-established after the initial five- or ten-year period and again every five years thereafter. These payment adjustments are not subject to the 7.5 percent limit and may be substantial due to changes in interest rates and the addition of unpaid interest to the loan balance. Payment advantage ARMs have interest rates that are fixed for an initial period of five years. Payments are subject to reset if the minimum payments are made and deferred interest limits are reached. If interest deferrals cause a loan's principal balance to reach a certain level within the first 10 years of the life of the loan, the payment is reset to the interest-only payment; then at the 10-year point, the fully-amortizing payment is required.

The difference between the frequency of changes in a loan's interest rates and payments along with a limitation on changes in the minimum monthly payments of 7.5 percent per year can result in payments that are not sufficient to pay all of the monthly interest charges (i.e., negative amortization). Unpaid interest is added to the loan balance until the loan balance increases to a specified limit, which can be no more than 115 percent of the original loan amount, at which time a new monthly payment amount adequate to repay the loan over its remaining contractual life is established.

At March 31, 2014, the unpaid principal balance of pay option loans was $4.0 billion, with a carrying value of $3.8 billion, including $3.4 billion of loans that were credit-impaired upon acquisition and, accordingly, the reserve is based on a life-of-loan loss estimate. The total unpaid principal balance of pay option loans with accumulated negative amortization was $1.6 billion, including $95 million of negative amortization. For those borrowers who are making payments in accordance with their contractual terms, five percent at both March 31, 2014 and December 31, 2013 elected to make only the minimum payment on pay option ARMs. We believe the majority of borrowers are now making scheduled payments primarily because the low rate environment has caused the fully indexed rates to be affordable to more borrowers. We continue to evaluate our exposure to payment resets on the acquired negative-amortizing loans including the PCI pay option loan portfolio and have taken into consideration in the evaluation several assumptions including prepayment and default rates. Of the loans in the pay option portfolio at March 31, 2014 that have not already experienced a payment reset, less than one percent are expected to reset before 2016, 30 percent are expected to reset in 2016 and 12 percent are expected to reset thereafter. In addition, 10 percent are expected to prepay and approximately 47 percent are expected to default prior to being reset, most of which were severely delinquent as of March 31, 2014.


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Purchased Credit-impaired Home Equity Loan Portfolio

The PCI home equity portfolio represented 26 percent of the total PCI loan portfolio at March 31, 2014. Those loans with a refreshed FICO score below 620 represented 17 percent of the PCI home equity portfolio at March 31, 2014. Loans with a refreshed CLTV greater than 90 percent, after consideration of purchase accounting adjustments and the related valuation allowance, represented 68 percent of the PCI home equity portfolio and 69 percent based on the unpaid principal balance at March 31, 2014. Table 38 presents outstandings net of purchase accounting adjustments and before the related valuation allowance, by certain state concentrations.

Table 38
Outstanding Purchased Credit-impaired Loan Portfolio – Home Equity State Concentrations
(Dollars in millions)
March 31
2014
 
December 31
2013
California
$
1,846

 
$
1,921

Florida (1)
346

 
356

Virginia
297

 
310

Arizona
208

 
214

Colorado
187

 
199

Other U.S./Non-U.S.
3,451

 
3,593

Total
$
6,335

 
$
6,593

(1)
In this state, foreclosure requires a court order following a legal proceeding (judicial state).

U.S. Credit Card

At March 31, 2014, 96 percent of the U.S. credit card portfolio was managed in CBB with the remainder managed in GWIM. Outstandings in the U.S. credit card portfolio decreased $4.6 billion during the three months ended March 31, 2014 due to seasonal decline in retail transaction volume and a transfer of loans to LHFS relating to a portfolio divestiture. Net charge-offs decreased $229 million to $718 million during the three months ended March 31, 2014 compared to the same period in 2013 due to improvements in delinquencies and bankruptcies as a result of an improved economic environment and the impact of higher credit quality originations. U.S. credit card loans 30 days or more past due and still accruing interest decreased $195 million while loans 90 days or more past due and still accruing interest declined $87 million during the three months ended March 31, 2014 as a result of the factors mentioned above that contributed to lower net charge-offs.

Table 39 presents certain key credit statistics for the U.S. credit card portfolio.

Table 39
 
 
 
U.S. Credit Card – Key Credit Statistics
(Dollars in millions)
March 31
2014
 
December 31
2013
Outstandings
$
87,692

 
$
92,338

Accruing past due 30 days or more
1,878

 
2,073

Accruing past due 90 days or more
966

 
1,053

 
 
 
 
 
Three Months Ended
March 31
 
2014
 
2013
Net charge-offs
$
718

 
$
947

Net charge-off ratios (1)
3.25
%
 
4.19
%
(1)
Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans.

Unused lines of credit for U.S. credit card totaled $314.5 billion and $315.1 billion at March 31, 2014 and December 31, 2013. The $631 million decrease was driven by the transfer of loans to LHFS.


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Table 40 presents certain state concentrations for the U.S. credit card portfolio.

Table 40
U.S. Credit Card State Concentrations
 
Outstandings
 
Accruing Past Due
90 Days or More
 
Net Charge-offs
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
Three Months Ended
March 31
(Dollars in millions)
 
 
 
 
2014
 
2013
California
$
12,943

 
$
13,689

 
$
146

 
$
162

 
$
114

 
$
162

Florida
7,088

 
7,339

 
96

 
105

 
76

 
103

Texas
6,194

 
6,405

 
66

 
72

 
49

 
61

New York
5,399

 
5,624

 
65

 
70

 
46

 
60

New Jersey
3,708

 
3,868

 
44

 
48

 
31

 
39

Other U.S.
52,360

 
55,413

 
549

 
596

 
402

 
522

Total U.S. credit card portfolio
$
87,692

 
$
92,338

 
$
966

 
$
1,053

 
$
718

 
$
947


Non-U.S. Credit Card

Outstandings in the non-U.S. credit card portfolio of $11.6 billion at March 31, 2014, which are recorded in All Other, remained relatively unchanged compared to December 31, 2013. For the three months ended March 31, 2014, net charge-offs decreased $36 million to $76 million compared to the same period in 2013 due to improvement in delinquencies as a result of higher credit quality originations, which were partially offset by stronger foreign currency exchange rates.

Unused lines of credit for non-U.S. credit card totaled $31.4 billion and $31.1 billion at March 31, 2014 and December 31, 2013. The $240 million increase was primarily driven by a stronger foreign currency exchange rate.

Table 41 presents certain key credit statistics for the non-U.S. credit card portfolio.

Table 41
 
 
 
Non-U.S. Credit Card – Key Credit Statistics
(Dollars in millions)
March 31
2014
 
December 31
2013
Outstandings
$
11,563

 
$
11,541

Accruing past due 30 days or more
237

 
248

Accruing past due 90 days or more
124

 
131

 
 
 
 
 
Three Months Ended
March 31
 
2014
 
2013
Net charge-offs
$
76

 
$
112

Net charge-off ratios (1)
2.66
%
 
4.14
%
(1)
Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans.


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Direct/Indirect Consumer

At March 31, 2014, approximately 49 percent of the direct/indirect portfolio was included in CBB (consumer dealer financial services – automotive, marine, aircraft, recreational vehicle loans and consumer personal loans), 44 percent was included in GWIM (principally securities-based lending loans and other personal loans) and the remainder was primarily in All Other (the GWIM International Wealth Management businesses based outside of the U.S. and student loans).

Outstandings in the direct/indirect portfolio decreased $640 million during the three months ended March 31, 2014 as lower outstandings in the unsecured consumer lending portfolio and the consumer dealer financial services portfolio were partially offset by growth in the securities-based lending portfolio. For the three months ended March 31, 2014, net charge-offs decreased $66 million to $58 million, or 0.29 percent of total average direct/indirect loans, compared to $124 million, or 0.61 percent for the same period in 2013. The decrease in net charge-offs was primarily driven by improvements in delinquencies and bankruptcies in the unsecured consumer lending portfolio as a result of an improved economic environment as well as reduced outstandings in this portfolio.

Net charge-offs in the unsecured consumer lending portfolio decreased $50 million to $20 million for the three months ended March 31, 2014, or 3.23 percent of total average unsecured consumer lending loans compared to $70 million, or 6.43 percent for the same period in 2013. Direct/indirect loans that were past due 30 days or more and still accruing interest declined $173 million to $840 million during the three months ended March 31, 2014 due to improvements in the dealer financial services, student lending and unsecured consumer lending portfolios.

Table 42 presents certain state concentrations for the direct/indirect consumer loan portfolio.

Table 42
Direct/Indirect State Concentrations
 
Outstandings
 
Accruing Past Due
90 Days or More
 
Net Charge-offs
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
Three Months Ended
March 31
(Dollars in millions)
 
 
 
 
2014
 
2013
California
$
9,929

 
$
10,041

 
$
51

 
$
57

 
$
5

 
$
14

Texas
7,809

 
7,850

 
63

 
66

 
6

 
12

Florida
7,659

 
7,634

 
22

 
25

 
8

 
13

New York
4,549

 
4,611

 
29

 
33

 
4

 
7

Georgia
2,522

 
2,564

 
14

 
16

 
4

 
5

Other U.S./Non-U.S.
49,084

 
49,492

 
185

 
211

 
31

 
73

Total direct/indirect loan portfolio
$
81,552

 
$
82,192

 
$
364

 
$
408

 
$
58

 
$
124


Other Consumer

At March 31, 2014, approximately 57 percent of the $2.0 billion other consumer portfolio was associated with certain consumer finance businesses that we previously exited. The remainder is primarily leases within the consumer dealer financial services portfolio included in CBB.

Consumer Loans Accounted for Under the Fair Value Option

Outstanding consumer loans accounted for under the fair value option totaled $2.1 billion at March 31, 2014 and were comprised of residential mortgage loans that were previously classified as held-for-sale, residential mortgage loans held in consolidated VIEs and repurchases of home equity loans. The loans that were previously classified as held-for-sale were transferred to the residential mortgage portfolio in connection with the decision to retain the loans. The fair value option had been elected at the time of origination and the loans continue to be measured at fair value after the reclassification. During the three months ended March 31, 2014, we recorded net gains of $8 million resulting from changes in the fair value of these loans, including losses of $5 million on loans held in consolidated VIEs that were offset by gains recorded on related long-term debt.


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Nonperforming Consumer Loans, Leases and Foreclosed Properties Activity

Table 43 presents nonperforming consumer loans, leases and foreclosed properties activity for the three months ended March 31, 2014 and 2013. Nonperforming LHFS are excluded from nonperforming loans as they are recorded at either fair value or the lower of cost or fair value. Nonperforming loans do not include past due consumer credit card loans, other unsecured loans and in general, consumer non-real estate-secured loans (loans discharged in Chapter 7 bankruptcy are included) as these loans are typically charged off no later than the end of the month in which the loan becomes 180 days past due. The charge-offs on these loans have no impact on nonperforming activity and, accordingly, are excluded from this table. The fully-insured loan portfolio is not reported as nonperforming as principal repayment is insured. Additionally, nonperforming loans do not include the PCI loan portfolio or loans accounted for under the fair value option. For more information on nonperforming loans, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K. Nonperforming loans of $15.8 billion at March 31, 2014 remained relatively unchanged compared to December 31, 2013 as outflows were offset by new inflows which continued to improve due to favorable delinquency trends.

The outstanding balance of a real estate-secured loan that is in excess of the estimated property value less costs to sell is charged off no later than the end of the month in which the loan becomes 180 days past due unless repayment of the loan is fully insured. At March 31, 2014, $7.6 billion, or 47 percent of nonperforming consumer real estate loans and foreclosed properties had been written down to their estimated property value less costs to sell, including $7.1 billion of nonperforming loans 180 days or more past due and $538 million of foreclosed properties. In addition, at March 31, 2014, $6.1 billion, or 39 percent of nonperforming consumer loans were modified and are now current after successful trial periods, or are current loans classified as nonperforming loans in accordance with applicable policies.

Foreclosed properties of $538 million at March 31, 2014 remained relatively unchanged compared to December 31, 2013 as liquidations were offset by additions. PCI loans are excluded from nonperforming loans as these loans were written down to fair value at the acquisition date; however, once the underlying real estate is acquired by the Corporation upon foreclosure of the delinquent PCI loan, it is included in foreclosed properties. PCI-related foreclosed properties increased $38 million during the three months ended March 31, 2014. Not included in foreclosed properties at March 31, 2014 was $1.1 billion of real estate that was acquired upon foreclosure of delinquent FHA-insured loans. We exclude these amounts from our nonperforming loans and foreclosed properties activity as we expect we will be reimbursed once the property is conveyed to the FHA for principal and, up to certain limits, costs incurred during the foreclosure process and interest incurred during the holding period. For more information on the review of our foreclosure processes, see Off-Balance Sheet Arrangements and Contractual Obligations – Servicing, Foreclosure and Other Mortgage Matters on page 51.

Restructured Loans

Nonperforming loans also include certain loans that have been modified in TDRs where economic concessions have been granted to borrowers experiencing financial difficulties. These concessions typically result from the Corporation's loss mitigation activities and could include reductions in the interest rate, payment extensions, forgiveness of principal, forbearance or other actions. Certain TDRs are classified as nonperforming at the time of restructuring and may only be returned to performing status after considering the borrower's sustained repayment performance for a reasonable period, generally six months. Nonperforming TDRs, excluding those modified loans in the PCI loan portfolio, are included in Table 43.


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Table 43
Nonperforming Consumer Loans, Leases and Foreclosed Properties Activity (1)
 
Three Months Ended
March 31
(Dollars in millions)
2014
 
2013
Nonperforming loans and leases, January 1
$
15,840

 
$
19,431

Additions to nonperforming loans and leases:
 
 
 
New nonperforming loans and leases
2,027

 
2,661

Reductions to nonperforming loans and leases:
 
 
 
Paydowns and payoffs
(468
)
 
(680
)
Returns to performing status (2)
(800
)
 
(943
)
Charge-offs
(583
)
 
(1,072
)
Transfers to foreclosed properties (3)
(172
)
 
(115
)
Total net additions (reductions) to nonperforming loans and leases
4

 
(149
)
Total nonperforming loans and leases, March 31 (4)
15,844

 
19,282

Foreclosed properties, January 1
533

 
650

Additions to foreclosed properties:
 
 
 
New foreclosed properties (3)
186

 
208

Reductions to foreclosed properties:
 
 
 
Sales
(159
)
 
(218
)
Write-downs
(22
)
 
(20
)
Total net additions (reductions) to foreclosed properties
5

 
(30
)
Total foreclosed properties, March 31 (5)
538

 
620

Nonperforming consumer loans, leases and foreclosed properties, March 31
$
16,382

 
$
19,902

Nonperforming consumer loans and leases as a percentage of outstanding consumer loans and leases (6)
3.06
%
 
3.54
%
Nonperforming consumer loans, leases and foreclosed properties as a percentage of outstanding consumer loans, leases and foreclosed properties (6)
3.16

 
3.65

(1)
Balances do not include nonperforming LHFS of $33 million and $672 million and nonaccruing TDRs removed from the PCI loan portfolio prior to January 1, 2010 of $257 million and $512 million at March 31, 2014 and 2013 as well as loans accruing past due 90 days or more as presented in Table 29 and Note 4 – Outstanding Loans and Leases to the Consolidated Financial Statements.
(2) 
Consumer loans may be returned to performing status when all principal and interest is current and full repayment of the remaining contractual principal and interest is expected, or when the loan otherwise becomes well-secured and is in the process of collection.
(3) 
New foreclosed properties represents transfers of nonperforming loans to foreclosed properties net of charge-offs taken during the first 90 days after transfer of a loan to foreclosed properties. New foreclosed properties also includes properties obtained upon foreclosure of delinquent PCI loans, properties repurchased due to representations and warranties exposure and properties acquired with newly consolidated subsidiaries.
(4) 
At March 31, 2014, 45 percent of nonperforming loans were 180 days or more past due and were written down through charge-offs to 66 percent of their unpaid principal balance.
(5) 
Foreclosed property balances do not include loans that are insured by the FHA and have entered foreclosure of $1.1 billion and $2.3 billion at March 31, 2014 and 2013.
(6) 
Outstanding consumer loans and leases exclude loans accounted for under the fair value option.

Our policy is to record any losses in the value of foreclosed properties as a reduction in the allowance for loan and lease losses during the first 90 days after transfer of a loan to foreclosed properties. Thereafter, further losses in value as well as gains and losses on sale are recorded in noninterest expense. New foreclosed properties included in Table 43 are net of $45 million and $41 million of charge-offs for the three months ended March 31, 2014 and 2013, recorded during the first 90 days after transfer.

We classify junior-lien home equity loans as nonperforming when the first-lien loan becomes 90 days past due even if the junior-lien loan is performing. At both March 31, 2014 and December 31, 2013, $1.2 billion of such junior-lien home equity loans were included in nonperforming loans and leases.


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Table 44 presents TDRs for the home loans portfolio. Performing TDR balances are excluded from nonperforming loans and leases in Table 43.

Table 44
Home Loans Troubled Debt Restructurings
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Total
 
Nonperforming
 
Performing
 
Total
 
Nonperforming
 
Performing
Residential mortgage (1, 2)
$
28,072

 
$
7,550

 
$
20,522

 
$
29,312

 
$
7,555

 
$
21,757

Home equity (3)
2,158

 
1,433

 
725

 
2,146

 
1,389

 
757

Total home loans troubled debt restructurings
$
30,230

 
$
8,983

 
$
21,247

 
$
31,458

 
$
8,944

 
$
22,514

(1)
Residential mortgage TDRs deemed collateral dependent totaled $8.3 billion and $8.2 billion, and included $5.9 billion and $5.7 billion of loans classified as nonperforming and $2.4 billion and $2.5 billion of loans classified as performing at March 31, 2014 and December 31, 2013.
(2)
Residential mortgage performing TDRs included $13.1 billion and $14.3 billion of loans that were fully-insured at March 31, 2014 and December 31, 2013.
(3)
Home equity TDRs deemed collateral dependent totaled $1.4 billion and $1.4 billion, and included $1.2 billion and $1.2 billion of loans classified as nonperforming and $212 million and $227 million of loans classified as performing at March 31, 2014 and December 31, 2013.

In addition to modifying home loans, we work with customers that are experiencing financial difficulty by modifying credit card and other consumer loans. Credit card and other consumer loan modifications generally involve a reduction in the consumer's interest rate on the account and placing the customer on a fixed payment plan not exceeding 60 months, all of which are considered TDRs (the renegotiated TDR portfolio). In addition, non-U.S. credit card modifications may involve reducing the interest rate on the account without placing the customer on a fixed payment plan, and these are also considered TDRs (also a part of the renegotiated TDR portfolio). In all cases, the customer's available line of credit is canceled.

Modifications of credit card and other consumer loans are primarily made through internal renegotiation programs utilizing direct customer contact, but may also utilize external renegotiation programs. The renegotiated TDR portfolio is excluded in large part from Table 43 as substantially all of the loans remain on accrual status until either charged off or paid in full. At March 31, 2014 and December 31, 2013, our renegotiated TDR portfolio was $1.8 billion and $2.1 billion, of which $1.4 billion and $1.6 billion were current or less than 30 days past due under the modified terms. The decline in the renegotiated TDR portfolio was primarily driven by paydowns and charge-offs as well as lower program enrollments. For more information on the renegotiated TDR portfolio, see Note 4 – Outstanding Loans and Leases to the Consolidated Financial Statements.


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Commercial Portfolio Credit Risk Management

Commercial credit risk is evaluated and managed with the goal that concentrations of credit exposure do not result in undesirable levels of risk. We review, measure and manage concentrations of credit exposure by industry, product, geography, customer relationship and loan size. We also review, measure and manage commercial real estate loans by geographic location and property type. In addition, within our non-U.S. portfolio, we evaluate exposures by region and by country. Tables 49, 54, 60 and 61 summarize our concentrations. We also utilize syndications of exposure to third parties, loan sales, hedging and other risk mitigation techniques to manage the size and risk profile of the commercial credit portfolio.

For more information on our accounting policies regarding delinquencies, nonperforming status and net charge-offs for the commercial portfolio, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Commercial Credit Portfolio

During the three months ended March 31, 2014, outstanding commercial loans and leases increased $545 million, primarily in U.S. commercial. Credit quality was stable with slight declines in reservable criticized balances and nonperforming loans, leases and foreclosed property balances during the three months ended March 31, 2014. Nonperforming commercial loans and leases as a percentage of outstanding commercial loans and leases decreased slightly during the three months ended March 31, 2014 to 0.32 percent from 0.33 percent (0.33 percent from 0.34 percent excluding loans accounted for under the fair value option) at December 31, 2013. The allowance for loan and lease losses for the commercial portfolio increased $282 million to $4.3 billion at March 31, 2014 compared to December 31, 2013. For additional information, see Allowance for Credit Losses on page 108.

Table 45 presents our commercial loans and leases portfolio, and related credit quality information at March 31, 2014 and December 31, 2013.

Table 45
Commercial Loans and Leases
 
Outstandings
 
Nonperforming
 
Accruing Past Due 90
Days or More
(Dollars in millions)
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
U.S. commercial
$
215,385

 
$
212,557

 
$
841

 
$
819

 
$
170

 
$
47

Commercial real estate (1)
48,840

 
47,893

 
300

 
322

 
22

 
21

Commercial lease financing
24,649

 
25,199

 
10

 
16

 
14

 
41

Non-U.S. commercial
85,630

 
89,462

 
18

 
64

 

 
17

 
374,504

 
375,111

 
1,169

 
1,221

 
206

 
126

U.S. small business commercial (2)
13,410

 
13,294

 
96

 
88

 
78

 
78

Commercial loans excluding loans accounted for under the fair value option
387,914

 
388,405

 
1,265

 
1,309

 
284

 
204

Loans accounted for under the fair value option (3)
8,914

 
7,878

 
2

 
2

 

 

Total commercial loans and leases
$
396,828

 
$
396,283

 
$
1,267

 
$
1,311

 
$
284

 
$
204

(1) 
Includes U.S. commercial real estate loans of $47.1 billion and $46.3 billion and non-U.S. commercial real estate loans of $1.7 billion and $1.6 billion at March 31, 2014 and December 31, 2013.
(2) 
Includes card-related products.
(3) 
Commercial loans accounted for under the fair value option include U.S. commercial loans of $1.4 billion and $1.5 billion and non-U.S. commercial loans of $7.5 billion and $6.4 billion at March 31, 2014 and December 31, 2013. For more information on the fair value option, see Note 15 – Fair Value Option to the Consolidated Financial Statements.




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Table 46 presents net charge-offs and related ratios for our commercial loans and leases for the three months ended March 31, 2014 and 2013. Improving trends across the portfolio drove lower charge-offs.

Table 46
 
 
 
 
Commercial Net Charge-offs and Related Ratios
 
 
 
 
 
Three Months Ended March 31
 
Net Charge-offs
 
Net Charge-off Ratios (1)
(Dollars in millions)
2014
 
2013
 
2014
 
2013
U.S. commercial
$
5

 
$
45

 
0.01
 %
 
0.09
 %
Commercial real estate
(37
)
 
93

 
(0.31
)
 
0.96

Commercial lease financing
(2
)
 
(10
)
 
(0.04
)
 
(0.18
)
Non-U.S. commercial
19

 
(15
)
 
0.09

 
(0.08
)
 
(15
)
 
113

 
(0.02
)
 
0.14

U.S. small business commercial
64

 
102

 
1.95

 
3.33

Total commercial
$
49

 
$
215

 
0.05

 
0.25

(1) 
Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans and leases excluding loans accounted for under the fair value option.

Table 47 presents commercial credit exposure by type for utilized, unfunded and total binding committed credit exposure. Commercial utilized credit exposure includes standby letters of credit (SBLCs) and financial guarantees, bankers' acceptances and commercial letters of credit for which we are legally bound to advance funds under prescribed conditions, during a specified time period. Although funds have not yet been advanced, these exposure types are considered utilized for credit risk management purposes. Total commercial committed credit exposure decreased $9.3 billion during the three months ended March 31, 2014 primarily driven by decreases in unfunded loans and leases.

Total commercial utilized credit exposure decreased $1.7 billion during the three months ended March 31, 2014 primarily driven by decreases in derivative assets and debt securities and other investments, partially offset by increases in loans held-for-sale. The utilization rate for loans and leases, SBLCs and financial guarantees, commercial letters of credit and bankers' acceptances was 59 percent and 58 percent at March 31, 2014 and December 31, 2013.

Table 47
Commercial Credit Exposure by Type
 
Commercial Utilized (1)
 
Commercial Unfunded (2, 3)
 
Total Commercial Committed
(Dollars in millions)
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
Loans and leases
$
396,828

 
$
396,283

 
$
298,954

 
$
307,478

 
$
695,782

 
$
703,761

Derivative assets (4)
45,302

 
47,495

 

 

 
45,302

 
47,495

Standby letters of credit and financial guarantees
35,395

 
35,893

 
1,139

 
1,334

 
36,534

 
37,227

Debt securities and other investments
17,102

 
18,505

 
7,717

 
6,903

 
24,819

 
25,408

Loans held-for-sale
8,498

 
6,604

 
590

 
101

 
9,088

 
6,705

Commercial letters of credit
1,909

 
2,054

 
403

 
515

 
2,312

 
2,569

Bankers' acceptances
312

 
246

 

 

 
312

 
246

Foreclosed properties and other
420

 
414

 

 

 
420

 
414

Total
$
505,766

 
$
507,494

 
$
308,803

 
$
316,331

 
$
814,569

 
$
823,825

(1) 
Total commercial utilized exposure includes loans of $8.9 billion and $7.9 billion and issued letters of credit accounted for under the fair value option with a notional amount of $576 million and $503 million at March 31, 2014 and December 31, 2013.
(2) 
Total commercial unfunded exposure includes loan commitments accounted for under the fair value option with a notional amount of $11.3 billion and $12.5 billion at March 31, 2014 and December 31, 2013.
(3) 
Excludes unused business card lines which are not legally binding.
(4) 
Derivative assets are carried at fair value, reflect the effects of legally enforceable master netting agreements and have been reduced by cash collateral of $42.8 billion and $47.3 billion at March 31, 2014 and December 31, 2013. Not reflected in utilized and committed exposure is additional derivative collateral held of $16.1 billion and $17.1 billion which consists primarily of other marketable securities.


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Table 48 presents commercial utilized reservable criticized exposure by product type. Criticized exposure corresponds to the Special Mention, Substandard and Doubtful asset categories as defined by regulatory authorities. Total commercial utilized reservable criticized exposure decreased $80 million during the three months ended March 31, 2014 primarily in the Non-U.S. commercial portfolio driven largely by paydowns and upgrades outpacing downgrades, partially offset by an increase in the U.S. commercial portfolio. At March 31, 2014, approximately 85 percent of commercial utilized reservable criticized exposure was secured compared to 84 percent at December 31, 2013.

Table 48
Commercial Utilized Reservable Criticized Exposure
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Amount (1)
 
Percent (2)
 
Amount (1)
 
Percent (2)
U.S. commercial
$
8,513

 
3.48
%
 
$
8,362

 
3.45
%
Commercial real estate
1,476

 
2.91

 
1,452

 
2.92

Commercial lease financing
971

 
3.94

 
988

 
3.92

Non-U.S. commercial
1,188

 
1.29

 
1,424

 
1.49

 
12,148

 
2.95

 
12,226

 
2.96

U.S. small business commercial
633

 
4.72

 
635

 
4.77

Total commercial utilized reservable criticized exposure
$
12,781

 
3.01

 
$
12,861

 
3.02

(1) 
Total commercial utilized reservable criticized exposure includes loans and leases of $11.4 billion and $11.5 billion and commercial letters of credit of $1.4 billion and $1.4 billion at March 31, 2014 and December 31, 2013.
(2) 
Percentages are calculated as commercial utilized reservable criticized exposure divided by total commercial utilized reservable exposure for each exposure category.

U.S. Commercial

At March 31, 2014, 63 percent of the U.S. commercial loan portfolio, excluding small business, was managed in Global Banking, 16 percent in Global Markets, nine percent in GWIM (business-purpose loans for high net-worth clients) and the remainder primarily in CBB. U.S. commercial loans, excluding loans accounted for under the fair value option, increased $2.8 billion during the three months ended March 31, 2014 with growth in large corporate and middle-market portfolios. Nonperforming loans and leases increased $22 million, or three percent, during the three months ended March 31, 2014. Net charge-offs decreased $40 million to $5 million for the three months ended March 31, 2014 compared to the same period in 2013.


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Table of Contents

Commercial Real Estate

Commercial real estate primarily includes commercial loans and leases secured by non-owner-occupied real estate and is dependent on the sale or lease of the real estate as the primary source of repayment. The portfolio remains diversified across property types and geographic regions. California represented the largest state concentration at 22 percent of the commercial real estate loans and leases portfolio at both March 31, 2014 and December 31, 2013. The commercial real estate portfolio is predominantly managed in Global Banking and consists of loans made primarily to public and private developers, and commercial real estate firms. Outstanding loans increased $947 million, or two percent, during the three months ended March 31, 2014 primarily due to new originations in major metropolitan markets.

For the three months ended March 31, 2014, we continued to see improvements in credit quality in both the residential and non-residential portfolios. We use a number of proactive risk mitigation initiatives to reduce adversely rated exposure in the commercial real estate portfolio including transfers of deteriorating exposures to management by independent special asset officers and pursuit of loan restructurings or asset sales to achieve the best results for our customers and the Corporation.

Nonperforming commercial real estate loans and foreclosed properties decreased $27 million, or seven percent, and reservable criticized balances increased $24 million, or two percent, during the three months ended March 31, 2014. Net charge-offs decreased $130 million to a net recovery position of $37 million for the three months ended March 31, 2014 compared to the same period in 2013.

Table 49 presents outstanding commercial real estate loans by geographic region, based on the geographic location of the collateral, and by property type.

Table 49
Outstanding Commercial Real Estate Loans
(Dollars in millions)
March 31
2014
 
December 31
2013
By Geographic Region
 
 
 
California
$
10,898

 
$
10,358

Northeast
9,179

 
9,487

Southwest
6,745

 
6,913

Southeast
5,472

 
5,314

Florida
3,164

 
3,030

Midwest
3,084

 
3,109

Illinois
2,285

 
2,319

Northwest
2,269

 
2,037

Midsouth
2,018

 
2,013

Non-U.S. 
1,738

 
1,582

Other (1)
1,988

 
1,731

Total outstanding commercial real estate loans
$
48,840

 
$
47,893

By Property Type
 
 
 
Non-residential
 
 
 
Office
$
12,945

 
$
12,799

Multi-family rental
8,659

 
8,559

Shopping centers/retail
7,645

 
7,470

Industrial/warehouse
4,606

 
4,522

Hotels/motels
4,031

 
3,926

Multi-use
1,780

 
1,960

Land and land development
748

 
855

Other
6,704

 
6,283

Total non-residential
47,118

 
46,374

Residential
1,722

 
1,519

Total outstanding commercial real estate loans
$
48,840

 
$
47,893

(1) 
Includes unsecured loans to real estate investment trusts and national home builders whose portfolios of properties span multiple geographic regions and properties in the states of Colorado, Utah, Hawaii, Wyoming and Montana.


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Tables 50 and 51 present commercial real estate credit quality data by non-residential and residential property types. The residential portfolio presented in Tables 49, 50 and 51 includes condominiums and other residential real estate. Other property types in Tables 49, 50 and 51 primarily include special purpose, nursing/retirement homes, medical facilities and restaurants, as well as unsecured loans to borrowers whose primary business is commercial real estate.

Table 50
Commercial Real Estate Credit Quality Data
 
Nonperforming Loans and
Foreclosed Properties (1)
 
Utilized Reservable
Criticized Exposure (2)
(Dollars in millions)
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
Non-residential
 
 
 
 
 
 
 
Office
$
91

 
$
96

 
$
404

 
$
367

Multi-family rental
16

 
15

 
235

 
234

Shopping centers/retail
55

 
57

 
143

 
144

Industrial/warehouse
19

 
22

 
114

 
119

Hotels/motels
3

 
5

 
66

 
38

Multi-use
30

 
19

 
160

 
157

Land and land development
60

 
73

 
75

 
92

Other
14

 
23

 
165

 
173

Total non-residential
288

 
310

 
1,362

 
1,324

Residential
97

 
102

 
114

 
128

Total commercial real estate
$
385

 
$
412

 
$
1,476

 
$
1,452

(1) 
Includes commercial foreclosed properties of $85 million and $90 million at March 31, 2014 and December 31, 2013.
(2) 
Includes loans, SBLCs and bankers' acceptances and excludes loans accounted for under the fair value option.

Table 51
Commercial Real Estate Net Charge-offs and Related Ratios
 
Three Months Ended March 31
 
Net Charge-offs
 
Net Charge-off Ratios (1)
(Dollars in millions)
2014
 
2013
 
2014
 
2013
Non-residential
 
 
 
 
 
 
 
Office
$
(1
)
 
$
28

 
(0.04
)%
 
1.18
%
Multi-family rental
(5
)
 
1

 
(0.21
)
 
0.09

Shopping centers/retail
2

 
10

 
0.12

 
0.69

Industrial/warehouse
(3
)
 
10

 
(0.23
)
 
1.09

Hotels/motels

 
5

 

 
0.69

Multi-use
(9
)
 
3

 
(1.87
)
 
0.64

Land and land development
1

 
12

 
0.29

 
4.48

Other
(22
)
 
2

 
(1.43
)
 
0.02

Total non-residential
(37
)
 
71

 
(0.32
)
 
0.76

Residential

 
22

 

 
5.69

Total commercial real estate
$
(37
)
 
$
93

 
(0.31
)
 
0.96

(1) 
Net charge-off ratios are calculated as annualized net charge-offs divided by average outstanding loans excluding loans accounted for under the fair value option.

At March 31, 2014, total committed non-residential exposure was $69.7 billion compared to $68.6 billion at December 31, 2013, of which $47.1 billion and $46.4 billion were funded secured loans. Non-residential nonperforming loans and foreclosed properties declined $22 million, or seven percent, to $288 million at March 31, 2014 compared to $310 million at December 31, 2013, which represented 0.61 percent and 0.67 percent of total non-residential loans and foreclosed properties. The decline in nonperforming loans and foreclosed properties in the non-residential portfolio was driven by decreases across most property types. Non-residential utilized reservable criticized exposure increased slightly by $38 million, or three percent, to $1.4 billion at March 31, 2014 compared to $1.3 billion at December 31, 2013, which represented 2.79 percent and 2.75 percent of non-residential utilized reservable exposure. The increase in reservable criticized exposure was due to new additions slightly outpacing the level of exposures resolved. For the non-residential portfolio, net charge-offs

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decreased $108 million to a net recovery position of $37 million for the three months ended March 31, 2014 compared to the same period in 2013 primarily due to lower levels of criticized and nonperforming assets as well as recovery of prior period charge-offs.

At March 31, 2014, total committed residential exposure was $3.3 billion compared to $3.1 billion at December 31, 2013 of which $1.7 billion and $1.5 billion were funded secured loans. Residential nonperforming loans and foreclosed properties decreased $5 million, or five percent, during the three months ended March 31, 2014 due to repayments, sales and loan restructuring. Residential utilized reservable criticized exposure decreased $14 million, or 11 percent, during the three months ended March 31, 2014 due to continued resolution of criticized exposure. The nonperforming loans, leases and foreclosed properties and the utilized reservable criticized ratios for the residential portfolio were 5.59 percent and 6.19 percent at March 31, 2014 compared to 6.65 percent and 7.81 percent at December 31, 2013. Residential portfolio net charge-offs decreased $22 million for the three months ended March 31, 2014 compared to the same period in 2013.

At March 31, 2014 and December 31, 2013, the commercial real estate loan portfolio included $7.3 billion and $7.0 billion of funded construction and land development loans that were originated to fund the construction and/or rehabilitation of commercial properties. Reservable criticized construction and land development loans totaled $404 million and $431 million, and nonperforming construction and land development loans and foreclosed properties totaled $86 million and $100 million at March 31, 2014 and December 31, 2013. During a property's construction phase, interest income is typically paid from interest reserves that are established at the inception of the loan. As construction is completed and the property is put into service, these interest reserves are depleted and interest payments from operating cash flows begin. We do not recognize interest income on nonperforming loans regardless of the existence of an interest reserve.

Non-U.S. Commercial

At March 31, 2014, 72 percent of the non-U.S. commercial loan portfolio was managed in Global Banking and 28 percent in Global Markets. Outstanding loans, excluding loans accounted for under the fair value option, decreased $3.8 billion during the three months ended March 31, 2014 primarily due to decreased client financing activity. Net charge-offs increased $34 million to $19 million for the three months ended March 31, 2014 compared to net recoveries of $15 million for the same period in 2013. For more information on the non-U.S. commercial portfolio, see Non-U.S. Portfolio on page 104.

U.S. Small Business Commercial

The U.S. small business commercial loan portfolio is comprised of small business card loans and small business loans managed in CBB. Credit card-related products were 43 percent of the U.S. small business commercial portfolio at both March 31, 2014 and December 31, 2013. Net charge-offs decreased $38 million to $64 million for the three months ended March 31, 2014 compared to the same period in 2013 driven by an improvement in credit quality, including lower delinquencies as a result of an improved economic environment, and the impact of higher credit quality originations. Of the U.S. small business commercial net charge-offs, 80 percent were credit card-related products for the three months ended March 31, 2014 compared to 75 percent for the same period in 2013.

Commercial Loans Accounted for Under the Fair Value Option

The portfolio of commercial loans accounted for under the fair value option is managed primarily in Global Banking. Outstanding commercial loans accounted for under the fair value option increased $1.0 billion to an aggregate fair value of $8.9 billion at March 31, 2014 compared to December 31, 2013 primarily due to increased corporate borrowings under bank credit facilities. We recorded net gains of $17 million during the three months ended March 31, 2014 compared to net gains of $46 million for the same period in 2013 resulting from changes in the fair value of this loan portfolio. These amounts were primarily attributable to changes in instrument-specific credit risk, were recorded in other income (loss) and do not reflect the results of hedging activities.

In addition, unfunded lending commitments and letters of credit accounted for under the fair value option had an aggregate fair value of $338 million and $354 million at March 31, 2014 and December 31, 2013, which was recorded in accrued expenses and other liabilities. The associated aggregate notional amount of unfunded lending commitments and letters of credit accounted for under the fair value option was $11.9 billion and $13.0 billion at March 31, 2014 and December 31, 2013. We recorded net gains of $9 million from changes in the fair value of commitments and letters of credit during the three months ended March 31, 2014 compared to net gains of $65 million for the same period in 2013 primarily attributable to changes in instrument-specific credit risk, which were recorded in other income (loss) and do not reflect the results of hedging activities.


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Nonperforming Commercial Loans, Leases and Foreclosed Properties Activity

Table 52 presents the nonperforming commercial loans, leases and foreclosed properties activity during the three months ended March 31, 2014 and 2013. Nonperforming loans do not include loans accounted for under the fair value option. During the three months ended March 31, 2014, nonperforming commercial loans and leases decreased $44 million to $1.3 billion driven by paydowns, returns to performing status and charge-offs outpacing new nonperforming loans. Approximately 94 percent of commercial nonperforming loans, leases and foreclosed properties were secured and approximately 53 percent were contractually current. Commercial nonperforming loans were carried at approximately 71 percent of their unpaid principal balance before consideration of the allowance for loan and lease losses as the carrying value of these loans has been reduced to the estimated property value less costs to sell.

Table 52
 
 
 
Nonperforming Commercial Loans, Leases and Foreclosed Properties Activity (1, 2)
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Nonperforming loans and leases, January 1
$
1,309

 
$
3,224

Additions to nonperforming loans and leases:
 
 
 
New nonperforming loans and leases
262

 
350

Advances
8

 
6

Reductions to nonperforming loans and leases:
 
 
 
Paydowns
(171
)
 
(328
)
Sales
(27
)
 
(147
)
Returns to performing status (3)
(63
)
 
(167
)
Charge-offs
(50
)
 
(177
)
Transfers to foreclosed properties (4)
(3
)
 
(21
)
Transfers to loans held-for-sale

 
(6
)
Total net reductions to nonperforming loans and leases
(44
)
 
(490
)
Total nonperforming loans and leases, March 31
1,265

 
2,734

Foreclosed properties, January 1
90

 
250

Additions to foreclosed properties:
 
 
 
New foreclosed properties (4)
2

 
12

Reductions to foreclosed properties:
 
 
 
Sales
(5
)
 
(44
)
Write-downs
(2
)
 
(12
)
Total net reductions to foreclosed properties
(5
)
 
(44
)
Total foreclosed properties, March 31
85

 
206

Nonperforming commercial loans, leases and foreclosed properties, March 31
$
1,350

 
$
2,940

Nonperforming commercial loans and leases as a percentage of outstanding commercial loans and leases (5)
0.33
%
 
0.76
%
Nonperforming commercial loans, leases and foreclosed properties as a percentage of outstanding commercial loans, leases and foreclosed properties (5)
0.35

 
0.82

(1) 
Balances do not include nonperforming LHFS of $259 million and $379 million at March 31, 2014 and 2013.
(2) 
Includes U.S. small business commercial activity. Small business card loans are excluded as they are not classified as nonperforming.
(3) 
Commercial loans and leases may be returned to performing status when all principal and interest is current and full repayment of the remaining contractual principal and interest is expected, or when the loan otherwise becomes well-secured and is in the process of collection. TDRs are generally classified as performing after a sustained period of demonstrated payment performance.
(4) 
New foreclosed properties represents transfers of nonperforming loans to foreclosed properties net of charge-offs recorded during the first 90 days after transfer of a loan to foreclosed properties.
(5) 
Outstanding commercial loans exclude loans accounted for under the fair value option.


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Table 53 presents our commercial TDRs by product type and performing status. U.S. small business commercial TDRs are comprised of renegotiated small business card loans and are not classified as nonperforming as they are charged off no later than the end of the month in which the loan becomes 180 days past due. For more information on TDRs, see Note 4 – Outstanding Loans and Leases to the Consolidated Financial Statements.

Table 53
Commercial Troubled Debt Restructurings
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Total
 
Non-performing
 
Performing
 
Total
 
Non-performing
 
Performing
U.S. commercial
$
1,295

 
$
282

 
$
1,013

 
$
1,318

 
$
298

 
$
1,020

Commercial real estate
753

 
162

 
591

 
835

 
198

 
637

Non-U.S. commercial
80

 
12

 
68

 
48

 
38

 
10

U.S. small business commercial
69

 

 
69

 
88

 

 
88

Total commercial troubled debt restructurings
$
2,197

 
$
456

 
$
1,741

 
$
2,289

 
$
534

 
$
1,755


Industry Concentrations

Table 54 presents commercial committed and utilized credit exposure by industry and the total net credit default protection purchased to cover the funded and unfunded portions of certain credit exposures. Our commercial credit exposure is diversified across a broad range of industries. Total commercial committed credit exposure decreased $9.3 billion during the three months ended March 31, 2014 to $814.6 billion. The decrease in commercial committed exposure was concentrated in diversified financials, energy and telecommunication services, partially offset by higher exposure to banking and media.

Industry limits are used internally to manage industry concentrations and are based on committed exposures and capital usage that are allocated on an industry-by-industry basis. A risk management framework is in place to set and approve industry limits as well as to provide ongoing monitoring. Management's Credit Risk Committee (CRC) oversees industry limit governance.

Diversified financials, our largest industry concentration, experienced a decline in committed exposure of $6.9 billion, or six percent, during the three months ended March 31, 2014 driven by lower funded loans.

Real estate, our second largest industry concentration, experienced an increase in committed exposure of $919 million during the three months ended March 31, 2014 primarily due to new originations and renewals outpacing paydowns and sales. Real estate construction and land development exposure represented 14 percent of the total real estate industry committed exposure at both March 31, 2014 and December 31, 2013. For more information on commercial real estate and related portfolios, see Commercial Portfolio Credit Risk Management – Commercial Real Estate on page 96.

Committed exposure to the banking industry increased $1.7 billion, or four percent, during the three months ended March 31, 2014 primarily related to mortgage finance. Energy committed exposure decreased $1.3 billion, or three percent, during the three months ended March 31, 2014 primarily driven by lower non-U.S. integrated oil and gas. Media committed exposure increased $1.2 billion, or five percent, during the three months ended March 31, 2014 driven by higher cable television and satellite exposure, partially offset by broadcasting and cable networks. Telecommunication services committed exposure decreased $1.1 billion, or 10 percent, during the three months ended March 31, 2014 primarily as a result of paydowns.

Our committed state and municipal exposure of $36.6 billion at March 31, 2014 consisted of $30.2 billion of commercial utilized exposure (including $18.8 billion of funded loans, $7.1 billion of SBLCs and $1.9 billion of derivative assets) and $6.4 billion of unfunded commercial exposure (primarily unfunded loan commitments and letters of credit) and is reported in the government and public education industry in Table 54. While the slow pace of economic recovery continues to pressure budgets, most state and local governments have implemented offsetting fiscal adjustments and continue to honor debt obligations as agreed. While historical default rates have been low, as part of our overall and ongoing risk management processes, we continually monitor these exposures through a rigorous review process. Additionally, internal communications are regularly circulated such that exposure levels are maintained in compliance with established concentration guidelines.


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Table 54
Commercial Credit Exposure by Industry (1)
 
Commercial
Utilized
 
Total Commercial
Committed
(Dollars in millions)
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
Diversified financials
$
69,137

 
$
76,673

 
$
111,172

 
$
118,092

Real estate (2)
55,613

 
54,336

 
77,337

 
76,418

Retailing
33,836

 
32,859

 
53,902

 
54,616

Capital goods
28,012

 
28,016

 
52,356

 
52,849

Banking
42,296

 
41,399

 
49,821

 
48,078

Healthcare equipment and services
31,854

 
30,828

 
48,681

 
49,063

Government and public education
40,435

 
40,253

 
48,175

 
48,322

Materials
23,163

 
22,384

 
42,291

 
42,699

Energy
19,835

 
19,739

 
39,846

 
41,156

Consumer services
21,147

 
21,080

 
34,010

 
34,217

Commercial services and supplies
19,448

 
19,770

 
31,529

 
32,007

Food, beverage and tobacco
15,359

 
14,437

 
31,379

 
30,541

Utilities
9,404

 
9,253

 
25,346

 
25,243

Media
13,066

 
13,070

 
23,880

 
22,655

Transportation
15,351

 
15,280

 
22,425

 
22,595

Individuals and trusts
15,159

 
14,864

 
18,743

 
18,681

Software and services
6,667

 
6,814

 
13,933

 
14,172

Pharmaceuticals and biotechnology
6,052

 
6,455

 
13,111

 
13,986

Technology hardware and equipment
6,051

 
6,166

 
12,697

 
12,733

Insurance, including monolines
5,473

 
5,926

 
11,744

 
12,203

Telecommunication services
4,654

 
4,541

 
10,328

 
11,423

Consumer durables and apparel
5,797

 
5,427

 
10,002

 
9,757

Automobiles and components
3,303

 
3,165

 
8,601

 
8,424

Food and staples retailing
4,083

 
3,950

 
7,779

 
7,909

Religious and social organizations
5,404

 
5,452

 
7,384

 
7,677

Other
5,167

 
5,357

 
8,097

 
8,309

Total commercial credit exposure by industry
$
505,766

 
$
507,494

 
$
814,569

 
$
823,825

Net credit default protection purchased on total commitments (3)
 
 
 
 
$
(8,341
)
 
$
(8,085
)
(1) 
Includes U.S. small business commercial exposure.
(2) 
Industries are viewed from a variety of perspectives to best isolate the perceived risks. For purposes of this table, the real estate industry is defined based on the borrowers' or counterparties' primary business activity using operating cash flows and primary source of repayment as key factors.
(3) 
Represents net notional credit protection purchased. For additional information, see Commercial Portfolio Credit Risk Management – Risk Mitigation on page 102.

Monoline Exposure

Monoline exposure is reported in the insurance industry and managed under insurance portfolio industry limits. We have indirect exposure to monolines primarily in the form of guarantees supporting our loans, investment portfolios, securitizations and credit-enhanced securities as part of our public finance business, and other selected products. Such indirect exposure exists when we purchase credit protection from monolines to hedge all or a portion of the credit risk on certain credit exposures including loans and collateralized debt obligations (CDOs). We underwrite our public finance exposure by evaluating the underlying securities.

We also have indirect exposure to monolines in the form of guarantees supporting our mortgage and other loan sales. Indirect exposure may exist when credit protection was purchased from monolines to hedge all or a portion of the credit risk on certain mortgage and other loan exposures. A loss may occur when we are required to repurchase a loan due to a breach of the representations and warranties, and the market value of the loan has declined, or we are required to indemnify or provide recourse for a guarantor's loss. For more information regarding our exposure to representations and warranties, see Off-Balance Sheet Arrangements and Contractual Obligations – Representations and Warranties on page 44 and Note 7 – Representations and Warranties Obligations and Corporate Guarantees to the Consolidated Financial Statements.


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Table 55 presents the notional amount of our monoline derivative credit exposure, mark-to-market adjustment and the counterparty credit valuation adjustment. The notional amount of monoline exposure decreased $373 million during the three months ended March 31, 2014 due to terminations, paydowns and maturities of monoline contracts.

Table 55
 
 
 
Derivative Credit Exposures
 
 
 
(Dollars in millions)
March 31
2014
 
December 31
2013
Notional amount of monoline exposure
$
10,258

 
$
10,631

 
 
 
 
Mark-to-market
$
41

 
$
97

Counterparty credit valuation adjustment
(12
)
 
(15
)
Net mark-to-market
$
29

 
$
82

 
 
 
 
 
Three Months Ended
March 31
 
2014
 
2013
Gains from credit valuation changes
$
2

 
$
26


Risk Mitigation

We purchase credit protection to cover the funded portion as well as the unfunded portion of certain credit exposures. To lower the cost of obtaining our desired credit protection levels, we may add credit exposure within an industry, borrower or counterparty group by selling protection.

At March 31, 2014 and December 31, 2013, net notional credit default protection purchased in our credit derivatives portfolio to hedge our funded and unfunded exposures for which we elected the fair value option, as well as certain other credit exposures, was $8.3 billion and $8.1 billion. We recorded net losses of $29 million for the three months ended March 31, 2014 compared to net losses of $66 million for the same period in 2013 on these positions. The losses on these instruments were offset by gains on the related exposures. The VaR results for these exposures are included in the fair value option portfolio information in Table 65. For additional information, see Trading Risk Management on page 114.

Tables 56 and 57 present the maturity profiles and the credit exposure debt ratings of the net credit default protection portfolio at March 31, 2014 and December 31, 2013.

Table 56
Net Credit Default Protection by Maturity
 
March 31
2014
 
December 31
2013
Less than or equal to one year
32
%
 
35
%
Greater than one year and less than or equal to five years
64

 
63

Greater than five years
4

 
2

Total net credit default protection
100
%
 
100
%


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Table 57
Net Credit Default Protection by Credit Exposure Debt Rating
(Dollars in millions)
March 31, 2014
 
December 31, 2013
Ratings (1, 2)
Net
Notional (3)
 
Percent of
Total
 
Net
Notional (3)
 
Percent of
Total
AA
$
(42
)
 
0.5
 %
 
$
(7
)
 
0.1
 %
A
(2,173
)
 
26.1

 
(2,560
)
 
31.7

BBB
(4,379
)
 
52.5

 
(3,880
)
 
48.0

BB
(1,082
)
 
13.0

 
(1,137
)
 
14.1

B
(571
)
 
6.8

 
(452
)
 
5.6

CCC and below
(130
)
 
1.6

 
(115
)
 
1.4

NR (4)
36

 
(0.5
)
 
66

 
(0.9
)
Total net credit default protection
$
(8,341
)
 
100.0
 %
 
$
(8,085
)
 
100.0
 %
(1) 
Ratings are refreshed on a quarterly basis.
(2) 
Ratings of BBB- or higher are considered to meet the definition of investment grade.
(3) 
Represents net credit default protection (purchased) sold.
(4) 
NR is comprised of index positions held and any names that have not been rated.

In addition to our net notional credit default protection purchased to cover the funded and unfunded portion of certain credit exposures, credit derivatives are used for market-making activities for clients and establishing positions intended to profit from directional or relative value changes. We execute the majority of our credit derivative trades in the OTC market with large, multinational financial institutions, including broker/dealers and, to a lesser degree, with a variety of other investors. Because these transactions are executed in the OTC market, we are subject to settlement risk. We are also subject to credit risk in the event that these counterparties fail to perform under the terms of these contracts. In most cases, credit derivative transactions are executed on a daily margin basis. Therefore, events such as a credit downgrade, depending on the ultimate rating level, or a breach of credit covenants would typically require an increase in the amount of collateral required by the counterparty, where applicable, and/or allow us to take additional protective measures such as early termination of all trades.

Table 58 presents the total contract/notional amount of credit derivatives outstanding and includes both purchased and written credit derivatives. The credit risk amounts are measured as net asset exposure by counterparty, taking into consideration all contracts with the counterparty. For more information on our written credit derivatives, see Note 2 – Derivatives to the Consolidated Financial Statements.

The credit risk amounts discussed above and presented in Table 58 take into consideration the effects of legally enforceable master netting agreements while amounts disclosed in Note 2 – Derivatives to the Consolidated Financial Statements are shown on a gross basis. Credit risk reflects the potential benefit from offsetting exposure to non-credit derivative products with the same counterparties that may be netted upon the occurrence of certain events, thereby reducing our overall exposure.

Table 58
Credit Derivatives
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Contract/
Notional
 
Credit Risk
 
Contract/
Notional
 
Credit Risk
Purchased credit derivatives:
 
 
 
 
 
 
 
Credit default swaps
$
1,304,821

 
$
5,389

 
$
1,305,090

 
$
6,042

Total return swaps/other
59,957

 
378

 
38,094

 
402

Total purchased credit derivatives
$
1,364,778

 
$
5,767

 
$
1,343,184

 
$
6,444

Written credit derivatives:
 
 
 

 
 
 
 
Credit default swaps
$
1,272,003

 
n/a

 
$
1,265,380

 
n/a

Total return swaps/other
76,478

 
n/a

 
63,407

 
n/a

Total written credit derivatives
$
1,348,481

 
n/a

 
$
1,328,787

 
n/a

n/a = not applicable

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Counterparty Credit Risk Valuation Adjustments

We record counterparty credit risk valuation adjustments on certain derivative assets, including our credit default protection purchased, in order to properly reflect the credit risk of the counterparty. We calculate CVA based on a modeled expected exposure that incorporates current market risk factors including changes in market spreads and non-credit related market factors that affect the value of a derivative. The exposure also takes into consideration credit mitigants such as legally enforceable master netting agreements and collateral. For additional information, see Note 2 – Derivatives to the Consolidated Financial Statements.

Table 59
 
 
 
 
 
 
 
 
 
 
 
Credit Valuation Gains and Losses
 
Three Months Ended March 31
 
2014
 
2013
(Dollars in millions)
Gross
 
Hedge
 
Net
 
Gross

 
Hedge

 
Net
Credit valuation gains (losses)
$
52

 
$
(12
)
 
$
40

 
$
(131
)
 
$
(164
)
 
$
(295
)

Non-U.S. Portfolio

Our non-U.S. credit and trading portfolios are subject to country risk. We define country risk as the risk of loss from unfavorable economic and political conditions, currency fluctuations, social instability and changes in government policies. A risk management framework is in place to measure, monitor and manage non-U.S. risk and exposures. Management oversight of country risk, including cross-border risk, is the responsibility of the Country Credit Risk Committee, a subcommittee of the CRC. In addition to the direct risk of doing business in a country, we also are exposed to indirect country risks (e.g., related to the collateral received on secured financing transactions or related to client clearing activities). These indirect exposures are managed in the normal course of business through credit, market and operational risk governance, rather than through country risk governance.

Non-U.S. exposure is presented on an internal risk management basis and includes sovereign and non-sovereign credit exposure, securities and other investments issued by or domiciled in countries other than the U.S. The risk assignments by country can be adjusted for external guarantees and certain collateral types. Exposures that are subject to external guarantees are reported under the country of the guarantor. Exposures with tangible collateral are reflected in the country where the collateral is held. For securities received, other than cross-border resale agreements, outstandings are assigned to the domicile of the issuer of the securities.

Funded loans and loan equivalents include loans, leases, and other extensions of credit and funds, including letters of credit and due from placements, which have not been reduced by collateral, hedges or credit default protection. Funded loans and loan equivalents are reported net of charge-offs but prior to any allowance for loan and lease losses. Unfunded commitments are the undrawn portion of legally binding commitments related to loans and loan equivalents.

Net counterparty exposure includes the fair value of derivatives, including the counterparty risk associated with credit default swaps (CDS), and secured financing transactions. Derivative exposures are presented net of collateral, which is predominantly cash, pledged under legally enforceable master netting agreements. Secured financing transaction exposures are presented net of eligible cash or securities pledged as collateral.

Securities and other investments are carried at fair value and long securities exposures are netted against short exposures with the same underlying issuer to, but not below, zero (i.e., negative issuer exposures are reported as zero). Other investments include our GPI portfolio and strategic investments.

Net country exposure represents country exposure less hedges and credit default protection purchased, net of credit default protection sold. We hedge certain of our country exposures with credit default protection primarily in the form of single-name, as well as indexed and tranched CDS. The exposures associated with these hedges represent the amount that would be realized upon the isolated default of an individual issuer in the relevant country assuming a zero recovery rate for that individual issuer, and are calculated based on the CDS notional amount less any fair value receivable or payable. Changes in the assumption of an isolated default can produce different results in a particular tranche.


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Table 60 presents our 20 largest, non-U.S. country exposures at March 31, 2014. These exposures accounted for 89 percent and 88 percent of our total non-U.S. exposure at March 31, 2014 and December 31, 2013. Net country exposure for these 20 countries increased $4.0 billion from December 31, 2013 driven by an increase in funded loans and loan equivalents in Canada, France and Hong Kong in addition to higher securities balances in the United Kingdom, partially offset by a decrease in loan and loan equivalent fundings in Italy and Russia as well as a decline in time deposit placements and securities in Japan.

Table 60
Top 20 Non-U.S. Countries Exposure
(Dollars in millions)
Funded Loans and Loan Equivalents
 
Unfunded Loan Commitments
 
Net Counterparty Exposure
 
Securities/
Other
Investments
 
Country Exposure at March 31
2014
 
Hedges and Credit Default Protection
 
Net Country Exposure at March 31
2014
 
Increase (Decrease) from December 31
2013
United Kingdom
$
25,526

 
$
12,766

 
$
5,994

 
$
6,929

 
$
51,215

 
$
(3,913
)
 
$
47,302

 
$
3,716

Canada
6,555

 
6,569

 
2,188

 
5,427

 
20,739

 
(1,451
)
 
19,288

 
877

Germany
6,129

 
4,901

 
2,112

 
4,590

 
17,732

 
(4,119
)
 
13,613

 
895

China
10,984

 
461

 
618

 
1,282

 
13,345

 
(301
)
 
13,044

 
123

Brazil
8,930

 
590

 
393

 
3,226

 
13,139

 
(222
)
 
12,917

 
(715
)
France
3,500

 
6,595

 
1,204

 
6,007

 
17,306

 
(4,485
)
 
12,821

 
2,658

India
5,929

 
632

 
307

 
3,614

 
10,482

 
(82
)
 
10,400

 
149

Australia
3,722

 
2,106

 
466

 
2,362

 
8,656

 
(354
)
 
8,302

 
305

Netherlands
4,031

 
3,809

 
488

 
1,030

 
9,358

 
(1,424
)
 
7,934

 
299

Hong Kong
5,809

 
344

 
74

 
760

 
6,987

 
(101
)
 
6,886

 
1,529

South Korea
3,901

 
871

 
542

 
1,956

 
7,270

 
(571
)
 
6,699

 
264

Switzerland
2,343

 
2,951

 
641

 
603

 
6,538

 
(1,180
)
 
5,358

 
(188
)
Russian Federation
5,709

 
201

 
319

 
68

 
6,297

 
(1,084
)
 
5,213

 
(1,509
)
Singapore
3,065

 
167

 
152

 
1,491

 
4,875

 
(50
)
 
4,825

 
996

Italy
2,780

 
2,014

 
2,115

 
1,646

 
8,555

 
(4,064
)
 
4,491

 
(711
)
Japan
3,639

 
509

 
1,168

 
1,106

 
6,422

 
(2,171
)
 
4,251

 
(3,864
)
Taiwan
2,691

 
100

 
144

 
1,284

 
4,219

 
(15
)
 
4,204

 
132

Mexico
3,058

 
716

 
113

 
334

 
4,221

 
(458
)
 
3,763

 
(236
)
Spain
2,999

 
834

 
125

 
584

 
4,542

 
(1,585
)
 
2,957

 
(446
)
Turkey
2,188

 
75

 
38

 
111

 
2,412

 
(25
)
 
2,387

 
(306
)
Total top 20 non-U.S. countries exposure
$
113,488

 
$
47,211

 
$
19,201

 
$
44,410

 
$
224,310

 
$
(27,655
)
 
$
196,655

 
$
3,968


Russian intervention in the Ukraine during the first quarter of 2014 significantly increased geopolitical tensions in Central and Eastern Europe. Net exposure to Russia was reduced to $5.2 billion at March 31, 2014, concentrated in oil and gas companies and commercial banks. Our exposure to Ukraine was minimal. In response to Russian actions, U.S. and European countries have imposed sanctions on a limited number of Russian individuals and business entities. The situation remains fluid with potential for further escalation of geopolitical tensions, increased severity of sanctions against Russian interests, and possible Russian counter-sanctions.

Certain European countries, including Greece, Ireland, Italy, Portugal and Spain, have experienced varying degrees of financial stress in recent years. Risks from the ongoing financial instability in these countries could continue to disrupt the financial markets which could have a detrimental impact on global economic conditions and sovereign and non-sovereign debt in these countries. Market volatility is expected to continue as policymakers address the fundamental challenges of competitiveness, growth and fiscal solvency. We expect to continue to support client activities in the region and our exposures may vary over time as we monitor the situation and manage our risk profile.


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Table 61 presents our direct sovereign and non-sovereign exposures in these countries at March 31, 2014. Our total sovereign and non-sovereign exposure to these countries was $15.6 billion at March 31, 2014 compared to $17.1 billion at December 31, 2013. The total exposure to these countries, net of all hedges, was $9.6 billion at March 31, 2014 compared to $10.4 billion at December 31, 2013. At March 31, 2014 and December 31, 2013, hedges and credit default protection purchased, net of credit default protection sold, was $6.0 billion and $6.8 billion. Net country exposure decreased $796 million from December 31, 2013 driven by a decrease in overall exposure to Italy and Spain.

Table 61
Select European Countries
(Dollars in millions)
Funded Loans and Loan Equivalents
 
Unfunded Loan Commitments
 
Net Counterparty Exposure (1)
 
Securities/ Other Investments (2)
 
Country Exposure at March 31
2014
 
Hedges and Credit Default Protection (3)
 
Net Country Exposure at March 31
2014
 
Increase (Decrease) from December 31, 2013
Greece
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sovereign
$

 
$

 
$

 
$
27

 
$
27

 
$

 
$
27

 
$
(31
)
Financial institutions

 

 
1

 
2

 
3

 
(18
)
 
(15
)
 
(12
)
Corporates
63

 
68

 

 
8

 
139

 
(26
)
 
113

 
15

Total Greece
$
63

 
$
68

 
$
1

 
$
37

 
$
169

 
$
(44
)
 
$
125

 
$
(28
)
Ireland
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sovereign
$
19

 
$

 
$
10

 
$
62

 
$
91

 
$
(10
)
 
$
81

 
$
86

Financial institutions
794

 
27

 
119

 
25

 
965

 
(11
)
 
954

 
(26
)
Corporates
395

 
347

 
77

 
47

 
866

 
(22
)
 
844

 
75

Total Ireland
$
1,208

 
$
374

 
$
206

 
$
134

 
$
1,922

 
$
(43
)
 
$
1,879

 
$
135

Italy
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sovereign
$
20

 
$

 
$
1,790

 
$
1,293

 
$
3,103

 
$
(2,091
)
 
$
1,012

 
$
1,225

Financial institutions
1,484

 
3

 
178

 
64

 
1,729

 
(1,078
)
 
651

 
(759
)
Corporates
1,276

 
2,011

 
147

 
289

 
3,723

 
(895
)
 
2,828

 
(1,177
)
Total Italy
$
2,780

 
$
2,014

 
$
2,115

 
$
1,646

 
$
8,555

 
$
(4,064
)
 
$
4,491

 
$
(711
)
Portugal
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sovereign
$

 
$

 
$
17

 
$
144

 
$
161

 
$
(35
)
 
$
126

 
$
103

Financial institutions
13

 

 
1

 

 
14

 
(50
)
 
(36
)
 
66

Corporates
90

 
103

 

 
50

 
243

 
(217
)
 
26

 
85

Total Portugal
$
103

 
$
103

 
$
18

 
$
194

 
$
418

 
$
(302
)
 
$
116

 
$
254

Spain
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sovereign
$
36

 
$

 
$
66

 
$
7

 
$
109

 
$
(293
)
 
$
(184
)
 
$
(123
)
Financial institutions
1,157

 
1

 
22

 
105

 
1,285

 
(281
)
 
1,004

 
56

Corporates
1,806

 
833

 
37

 
472

 
3,148

 
(1,011
)
 
2,137

 
(379
)
Total Spain
$
2,999

 
$
834

 
$
125

 
$
584

 
$
4,542

 
$
(1,585
)
 
$
2,957

 
$
(446
)
Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sovereign
$
75

 
$

 
$
1,883

 
$
1,533

 
$
3,491

 
$
(2,429
)
 
$
1,062

 
$
1,260

Financial institutions
3,448

 
31

 
321

 
196

 
3,996

 
(1,438
)
 
2,558

 
(675
)
Corporates
3,630

 
3,362

 
261

 
866

 
8,119

 
(2,171
)
 
5,948

 
(1,381
)
Total select European exposure
$
7,153

 
$
3,393

 
$
2,465

 
$
2,595

 
$
15,606

 
$
(6,038
)
 
$
9,568

 
$
(796
)
(1) 
Net counterparty exposure includes the fair value of derivatives, including the counterparty risk associated with CDS, and secured financing transactions. Derivative exposures are presented net of $1.6 billion in collateral, which is predominantly cash, pledged under legally enforceable master netting agreements. Secured financing transaction exposures are presented net of eligible cash or securities pledged as collateral. The notional amount of reverse repurchase transactions was $4.9 billion. Counterparty exposure is not presented net of hedges or credit default protection.
(2) 
Long securities exposures are netted on a single-name basis to, but not below, zero by short exposures of $4.3 billion and net CDS purchased of $807 million, consisting of $435 million of net single-name CDS purchased and $372 million of net indexed and tranched CDS purchased.
(3) 
Represents credit default protection purchased, net of credit default protection sold, which is used to mitigate the Corporation's risk to country exposures as listed, includes $3.6 billion to hedge loans and securities, consisting of $2.0 billion in net single-name CDS purchased and $1.6 billion in net indexed and tranched CDS purchased, $2.4 billion in additional credit default protection purchased to hedge derivative assets and $120 million in other short exposures.


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The majority of our CDS contracts on reference assets in Greece, Ireland, Italy, Portugal and Spain are with highly-rated financial institutions primarily outside of the Eurozone and we work to limit or eliminate correlated CDS. Due to our engagement in market-making activities, our CDS portfolio contains contracts with various maturities to a diverse set of counterparties. We work to limit mismatches in maturities between our exposures and the CDS we use to hedge them. However, there may be instances where the protection purchased has a different maturity than the exposure for which the protection was purchased, in which case, those exposures and hedges are subject to more active monitoring and management.

Table 62 presents the notional amount and fair value of single-name CDS purchased and sold on reference assets in Greece, Ireland, Italy, Portugal and Spain. Table 62 includes only single-name CDS netted at the counterparty level, whereas, Table 61 includes single-name, indexed and tranched CDS exposures netted by the reference asset that they are intended to hedge; therefore, CDS purchased and sold information is not comparable between tables.

Table 62
Single-Name CDS with Reference Assets in Greece, Ireland, Italy, Portugal and Spain (1)
 
March 31, 2014
 
Notional
 
Fair Value
(Dollars in billions)
Purchased
 
Sold
 
Purchased
 
Sold
Greece
 
 
 
 
 
 
 
Aggregate
$
1.4

 
$
1.3

 
$
0.1

 
$
0.1

After netting (2)
0.3

 
0.2

 

 

Ireland
 
 
 
 
 
 
 
Aggregate
2.2

 
2.0

 
0.1

 
0.1

After netting (2)
0.9

 
0.6

 
0.1

 

Italy
 
 
 
 
 
 
 
Aggregate
51.8

 
46.6

 
2.1

 
1.4

After netting (2)
11.6

 
6.4

 
0.9

 
0.3

Portugal
 
 
 
 
 
 
 
Aggregate
7.5

 
7.6

 
0.3

 
0.4

After netting (2)
1.3

 
1.3

 

 
0.1

Spain
 
 
 
 
 
 
 
Aggregate
19.5

 
19.3

 
0.5

 
0.5

After netting (2)
3.3

 
3.1

 
0.1

 
0.1

(1) 
The majority of our CDS contracts on reference assets in Greece, Ireland, Italy, Portugal and Spain are primarily with non-Eurozone counterparties.
(2) 
Amounts listed are after consideration of legally enforceable master netting agreements.

Losses could result even if there is credit default protection purchased because the purchased credit protection contracts may only pay out under certain scenarios and thus not all losses may be covered by the credit protection contracts. The effectiveness of our CDS protection as a hedge of these risks is influenced by a number of factors, including the contractual terms of the CDS. Generally, only the occurrence of a credit event as defined by the CDS terms (which may include, among other events, the failure to pay by, or restructuring of, the reference entity) results in a payment under the purchased credit protection contracts. The determination as to whether a credit event has occurred is made by the relevant International Swaps and Derivatives Association, Inc. (ISDA) Determination Committee (comprised of various ISDA member firms) based on the terms of the CDS and facts and circumstances for the event. Accordingly, uncertainties exist as to whether any particular strategy or policy action for addressing the European financial instability would constitute a credit event under the CDS. A voluntary restructuring may not trigger a credit event under CDS terms and consequently may not trigger a payment under the CDS contract.

In addition to our direct sovereign and non-sovereign exposures, a significant deterioration of the European economic recovery could result in material reductions in the value of sovereign debt and other asset classes posted as collateral, disruptions in capital markets, widening of credit spreads of U.S. and non-U.S. financial institutions, loss of investor confidence in the financial services industry, a slowdown in global economic activity and other adverse developments. For more information on the financial instability in Europe, see Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K.


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Table of Contents

Provision for Credit Losses

The provision for credit losses decreased $704 million to $1.0 billion for the three months ended March 31, 2014 compared to the same period in 2013. The provision for credit losses was $379 million lower than net charge-offs for the three months ended March 31, 2014, resulting in a reduction in the allowance for credit losses primarily due to continued improvement in the home loans and credit card portfolios, partially offset by an increase in the allowance for the commercial portfolio. This compared to a reduction of $804 million in the allowance for credit losses for the three months ended March 31, 2013. If the economy and our asset quality continue to improve, we anticipate moderate reductions in both the allowance for credit losses and net charge-offs in subsequent quarters in 2014.

The provision for credit losses for the consumer portfolio decreased $841 million to $650 million for the three months ended March 31, 2014 compared to the same period in 2013, due to continued improvement in the home loans portfolio primarily as a result of increased home prices, improved delinquencies and continued loan balance run-off, as well as improvement in the credit card portfolios primarily driven by lower delinquencies. There was no provision for credit losses related to the PCI loan portfolio for the three months ended March 31, 2014 compared to a benefit of $207 million for the same period in 2013.

The provision for credit losses for the commercial portfolio, including unfunded lending commitments, increased $137 million to $359 million for the three months ended March 31, 2014 compared to the same period in 2013 as the decline in net charge-offs was more than offset by increased reserves.

Allowance for Credit Losses
 
Allowance for Loan and Lease Losses

The allowance for loan and lease losses is comprised of two components. The first component covers nonperforming commercial loans and TDRs. The second component covers loans and leases on which there are incurred losses that are not yet individually identifiable, as well as incurred losses that may not be represented in the loss forecast models. We evaluate the adequacy of the allowance for loan and lease losses based on the total of these two components, each of which is described in more detail below. The allowance for loan and lease losses excludes LHFS and loans accounted for under the fair value option as the fair value reflects a credit risk component.

The first component of the allowance for loan and lease losses covers both nonperforming commercial loans and all TDRs within the consumer and commercial portfolios. These loans are subject to impairment measurement based on the present value of projected future cash flows discounted at the loan's original effective interest rate, or in certain circumstances, impairment may also be based upon the collateral value or the loan's observable market price if available. Impairment measurement for the renegotiated consumer credit card, small business credit card and unsecured consumer TDR portfolios is based on the present value of projected cash flows discounted using the average portfolio contractual interest rate, excluding promotionally priced loans, in effect prior to restructuring. For purposes of computing this specific loss component of the allowance, larger impaired loans are evaluated individually and smaller impaired loans are evaluated as a pool using historical experience for the respective product types and risk ratings of the loans.

The second component of the allowance for loan and lease losses covers the remaining consumer and commercial loans and leases that have incurred losses that are not yet individually identifiable. The allowance for consumer and certain homogeneous commercial loan and lease products is based on aggregated portfolio evaluations, generally by product type. Loss forecast models are utilized that consider a variety of factors including, but not limited to, historical loss experience, estimated defaults or foreclosures based on portfolio trends, delinquencies, economic trends and credit scores. Our consumer real estate loss forecast model estimates the portion of loans that will default based on individual loan attributes, the most significant of which are refreshed LTV or CLTV, and borrower credit score as well as vintage and geography, all of which are further broken down into current delinquency status. Additionally, we incorporate the delinquency status of underlying first-lien loans on our junior-lien home equity portfolio in our allowance process. Incorporating refreshed LTV and CLTV into our probability of default allows us to factor the impact of changes in home prices into our allowance for loan and lease losses. These loss forecast models are updated on a quarterly basis to incorporate information reflecting the current economic environment. As of March 31, 2014, the loss forecast process resulted in reductions in the allowance for most major consumer portfolios.

The allowance for commercial loan and lease losses is established by product type after analyzing historical loss experience, internal risk rating, current economic conditions, industry performance trends, geographic and obligor concentrations within each portfolio and any other pertinent information. The statistical models for commercial loans are generally updated annually and utilize our historical database of actual defaults and other data. The loan risk ratings and composition of the commercial portfolios used to calculate the allowance are updated quarterly to incorporate the most recent data reflecting the current economic environment. For risk-rated commercial loans, we estimate the probability of default and the LGD based on our historical experience of defaults and credit losses. Factors considered when assessing the internal risk rating include the value of the underlying collateral, if applicable, the industry in which the obligor operates, the obligor's liquidity and other financial indicators, and other quantitative and qualitative factors relevant to the obligor's credit

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Table of Contents

risk. As of March 31, 2014, changes in portfolio size and composition resulted in an increase in the allowance for all major commercial portfolios.

Also included within the second component of the allowance for loan and lease losses are reserves to cover losses that are incurred but, in our assessment, may not be adequately represented in the historical loss data used in the loss forecast models. For example, factors that we consider include, among others, changes in lending policies and procedures, changes in economic and business conditions, changes in the nature and size of the portfolio, changes in portfolio concentrations, changes in the volume and severity of past due loans and nonaccrual loans, the effect of external factors such as competition, and legal and regulatory requirements. We also consider factors that are applicable to unique portfolio segments. For example, we consider the risk of uncertainty in our loss forecasting models related to junior-lien home equity loans that are current, but have first-lien loans that we do not service that are 30 days or more past due. In addition, we consider the increased risk of default associated with our interest-only loans that have yet to enter the amortization period. Further, we consider the inherent uncertainty in mathematical models that are built upon historical data.

During the three months ended March 31, 2014, the factors that impacted the allowance for loan and lease losses included significant overall improvements in the credit quality of the portfolios driven by continuing improvements in the U.S. economy and housing and labor markets, continuing proactive credit risk management initiatives and the impact of recent higher credit quality originations. Additionally, the resolution of uncertainties through current recognition of net charge-offs has impacted the amount of reserve needed in certain portfolios. Evidencing the improvements in the U.S. economy and housing and labor markets are modest growth in consumer spending, improvements in unemployment levels, a decrease in the absolute level and our share of national consumer bankruptcy filings, and a rise in both residential building activity and overall home prices. In addition to these improvements, paydowns, charge-offs, sales, returns to performing status and upgrades out of criticized continued to outpace new nonaccrual loans and reservable criticized commercial loans.

We monitor differences between estimated and actual incurred loan and lease losses. This monitoring process includes periodic assessments by senior management of loan and lease portfolios and the models used to estimate incurred losses in those portfolios.

Additions to, or reductions of, the allowance for loan and lease losses generally are recorded through charges or credits to the provision for credit losses. Credit exposures deemed to be uncollectible are charged against the allowance for loan and lease losses. Recoveries of previously charged off amounts are credited to the allowance for loan and lease losses.

The allowance for loan and lease losses for the consumer portfolio, as presented in Table 64, was $12.3 billion at March 31, 2014, a decrease of $1.1 billion from December 31, 2013. The decrease was primarily in the residential mortgage and home equity portfolios due to increased home prices and improved delinquencies as evidenced by improving LTV statistics as presented in Tables 32 and 34 as well as continued loan balance run-off. In addition, the residential mortgage and home equity allowance declined due to write-offs in our PCI loan portfolio. These write-offs decreased the PCI valuation allowance included as part of the allowance for loan and lease losses.

The decrease in the allowance related to the U.S. credit card and unsecured consumer lending portfolios in CBB was primarily due to improvement in delinquencies and bankruptcies. For example, in the U.S. credit card portfolio, accruing loans 30 days or more past due decreased to $1.9 billion at March 31, 2014 from $2.1 billion (to 2.14 percent from 2.25 percent of outstanding U.S. credit card loans) at December 31, 2013, and accruing loans 90 days or more past due declined to $966 million at March 31, 2014 from $1.1 billion (to 1.10 percent from 1.14 percent of outstanding U.S. credit card loans) at December 31, 2013. See Tables 29, 30, 39 and 41 for additional details on key credit statistics for the credit card and other unsecured consumer lending portfolios.

The allowance for loan and lease losses for the commercial portfolio, as presented in Table 64, was $4.3 billion at March 31, 2014, an increase of $282 million from December 31, 2013. The commercial utilized reservable criticized exposure decreased to $12.8 billion at March 31, 2014 from $12.9 billion (to 3.01 percent from 3.02 percent of total commercial utilized reservable exposure) at December 31, 2013. Similarly, nonperforming commercial loans declined $44 million from December 31, 2013 to $1.3 billion at March 31, 2014 (to 0.33 percent from 0.34 percent of outstanding commercial loans). See Tables 45, 46 and 48 for additional details on key commercial credit statistics.

The allowance for loan and lease losses as a percentage of total loans and leases outstanding was 1.84 percent at March 31, 2014 compared to 1.90 percent at December 31, 2013. The decrease in the ratio was primarily due to improved credit quality driven by improved economic conditions and write-offs in the PCI loan portfolio. The March 31, 2014 and December 31, 2013 ratios above include the PCI loan portfolio. Excluding the PCI loan portfolio, the allowance for loan and lease losses as a percentage of total loans and leases outstanding was 1.65 percent at March 31, 2014 compared to 1.67 percent at December 31, 2013.

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Table 63 presents a rollforward of the allowance for credit losses, which includes the allowance for loan and lease losses and the reserve for unfunded lending commitments, for the three months ended March 31, 2014 and 2013.

Table 63
 
 
 
Allowance for Credit Losses
 
 
 
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Allowance for loan and lease losses, January 1
$
17,428

 
$
24,179

Loans and leases charged off
 
 
 
Residential mortgage
(202
)
 
(425
)
Home equity
(394
)
 
(768
)
U.S. credit card
(826
)
 
(1,120
)
Non-U.S. credit card
(98
)
 
(145
)
Direct/Indirect consumer
(135
)
 
(225
)
Other consumer
(69
)
 
(63
)
Total consumer charge-offs
(1,724
)
 
(2,746
)
U.S. commercial (1)
(116
)
 
(207
)
Commercial real estate
(7
)
 
(106
)
Commercial lease financing
(1
)
 
(1
)
Non-U.S. commercial
(20
)
 
(2
)
Total commercial charge-offs
(144
)
 
(316
)
Total loans and leases charged off
(1,868
)
 
(3,062
)
Recoveries of loans and leases previously charged off
 
 
 
Residential mortgage
75

 
42

Home equity
92

 
84

U.S. credit card
108

 
173

Non-U.S. credit card
22

 
33

Direct/Indirect consumer
77

 
101

Other consumer
11

 
11

Total consumer recoveries
385

 
444

U.S. commercial (2)
47

 
60

Commercial real estate
44

 
13

Commercial lease financing
3

 
11

Non-U.S. commercial
1

 
17

Total commercial recoveries
95

 
101

Total recoveries of loans and leases previously charged off
480

 
545

Net charge-offs
(1,388
)
 
(2,517
)
Write-offs of PCI loans
(391
)
 
(839
)
Provision for loan and lease losses
984

 
1,731

Other (3)
(15
)
 
(113
)
Allowance for loan and lease losses, March 31
16,618

 
22,441

Reserve for unfunded lending commitments, January 1
484

 
513

Provision for unfunded lending commitments
25

 
(18
)
Other

 
(9
)
Reserve for unfunded lending commitments, March 31
509

 
486

Allowance for credit losses, March 31
$
17,127

 
$
22,927

(1) 
Includes U.S. small business commercial charge-offs of $79 million and $128 million for the three months ended March 31, 2014 and 2013.
(2) 
Includes U.S. small business commercial recoveries of $15 million and $26 million for the three months ended March 31, 2014 and 2013.
(3) 
Primarily represents the net impact of portfolio sales, consolidations and deconsolidations, and foreign currency translation adjustments.

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Table 63
 
 
 
Allowance for Credit Losses (continued)
 
 
 
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Loan and allowance ratios:
 
 
 
Loans and leases outstanding at March 31 (4)
$
905,154

 
$
902,772

Allowance for loan and lease losses as a percentage of total loans and leases outstanding at March 31 (4)
1.84
%
 
2.49
%
Consumer allowance for loan and lease losses as a percentage of total consumer loans and leases outstanding at March 31 (5)
2.38

 
3.55

Commercial allowance for loan and lease losses as a percentage of total commercial loans and leases outstanding at March 31 (6)
1.11

 
0.87

Average loans and leases outstanding (4)
$
909,265

 
$
897,116

Annualized net charge-offs as a percentage of average loans and leases outstanding (4, 7)
0.62
%
 
1.14
%
Annualized net charge-offs and PCI write-offs as a percentage of average loans and leases outstanding (4)
0.79

 
1.52

Allowance for loan and lease losses as a percentage of total nonperforming loans and leases at March 31 (4, 8)
97

 
102

Ratio of the allowance for loan and lease losses at March 31 to annualized net charge-offs (7)
2.95

 
2.20

Ratio of the allowance for loan and lease losses at March 31 to annualized net charge-offs and PCI write-offs
2.30

 
1.65

Amounts included in allowance for loan and lease losses for loans and leases that are excluded from nonperforming loans and leases at March 31 (9)
$
7,143

 
$
10,690

Allowance for loan and lease losses as a percentage of total nonperforming loans and leases, excluding the allowance for loan and lease losses for loans and leases that are excluded from nonperforming loans and leases at March 31 (4, 9)
55
%
 
53
%
Loan and allowance ratios excluding PCI loans and the related valuation allowance: (10)
 
 
 
Allowance for loan and lease losses as a percentage of total loans and leases outstanding at March 31 (4)
1.65
%
 
2.06
%
Consumer allowance for loan and lease losses as a percentage of total consumer loans and leases outstanding at March 31 (5)
2.07

 
2.88

Annualized net charge-offs as a percentage of average loans and leases outstanding (4)
0.64

 
1.18

Allowance for loan and lease losses as a percentage of total nonperforming loans and leases at March 31 (4, 8)
85

 
82

Ratio of the allowance for loan and lease losses at March 31 to annualized net charge-offs
2.58

 
1.76

(4) 
Outstanding loan and lease balances and ratios do not include loans accounted for under the fair value option of $11.1 billion and $8.8 billion at March 31, 2014 and 2013. Average loans accounted for under the fair value option were $10.2 billion and $9.1 billion for the three months ended March 31, 2014 and 2013.
(5) 
Excludes consumer loans accounted for under the fair value option of $2.1 billion and $1.0 billion at March 31, 2014 and 2013.
(6) 
Excludes commercial loans accounted for under the fair value option of $8.9 billion and $7.8 billion at March 31, 2014 and 2013.
(7) 
Net charge-offs exclude $391 million and $839 million of write-offs in the PCI loan portfolio for the three months ended March 31, 2014 and 2013. These write-offs decreased the PCI valuation allowance included as part of the allowance for loan and lease losses. For more information on PCI write-offs, see Consumer Portfolio Credit Risk Management – Purchased Credit-impaired Loan Portfolio on page 84.
(8) 
For more information on our definition of nonperforming loans, see pages 90 and 99.
(9) 
Primarily includes amounts allocated to U.S. credit card and unsecured consumer lending portfolios in CBB, PCI loans and the non-U.S. credit card portfolio in All Other.
(10) 
For more information on the PCI loan portfolio and the valuation allowance for PCI loans, see Note 4 – Outstanding Loans and Leases and Note 5 – Allowance for Credit Losses to the Consolidated Financial Statements.


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For reporting purposes, we allocate the allowance for credit losses across products. However, the allowance is generally available to absorb any credit losses without restriction. Table 64 presents our allocation by product type.

Table 64
Allocation of the Allowance for Credit Losses by Product Type
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Amount
 
Percent of
Total
 
Percent of
Loans and
Leases
Outstanding 
(1)
 
Amount
 
Percent of
Total
 
Percent of
Loans and
Leases
Outstanding
(1)
Allowance for loan and lease losses
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
$
3,502

 
21.07
%
 
1.44
%
 
$
4,084

 
23.43
%
 
1.65
%
Home equity
4,054

 
24.40

 
4.43

 
4,434

 
25.44

 
4.73

U.S. credit card
3,857

 
23.21

 
4.40

 
3,930

 
22.55

 
4.26

Non-U.S. credit card
432

 
2.60

 
3.74

 
459

 
2.63

 
3.98

Direct/Indirect consumer
389

 
2.34

 
0.48

 
417

 
2.39

 
0.51

Other consumer
97

 
0.58

 
4.86

 
99

 
0.58

 
5.02

Total consumer
12,331

 
74.20

 
2.38

 
13,423

 
77.02

 
2.53

U.S. commercial (2)
2,563

 
15.43

 
1.12

 
2,394

 
13.74

 
1.06

Commercial real estate
972

 
5.85

 
1.99

 
917

 
5.26

 
1.91

Commercial lease financing
122

 
0.73

 
0.50

 
118

 
0.68

 
0.47

Non-U.S. commercial
630

 
3.79

 
0.74

 
576

 
3.30

 
0.64

Total commercial (3)
4,287

 
25.80

 
1.11

 
4,005

 
22.98

 
1.03

Allowance for loan and lease losses
16,618

 
100.00
%
 
1.84

 
17,428

 
100.00
%
 
1.90

Reserve for unfunded lending commitments
509

 
 
 
 
 
484

 
 
 
 
Allowance for credit losses (4)
$
17,127

 
 
 
 
 
$
17,912

 
 
 
 
(1) 
Ratios are calculated as allowance for loan and lease losses as a percentage of loans and leases outstanding excluding loans accounted for under the fair value option. Consumer loans accounted for under the fair value option included residential mortgage loans of $2.0 billion and $2.0 billion and home equity loans of $152 million and $147 million at March 31, 2014 and December 31, 2013. Commercial loans accounted for under the fair value option included U.S. commercial loans of $1.4 billion and $1.5 billion and non-U.S. commercial loans of $7.5 billion and $6.4 billion at March 31, 2014 and December 31, 2013.
(2) 
Includes allowance for loan and lease losses for U.S. small business commercial loans of $462 million at both March 31, 2014 and December 31, 2013.
(3) 
Includes allowance for loan and lease losses for impaired commercial loans of $277 million at both March 31, 2014 and December 31, 2013.
(4) 
Includes $2.1 billion and $2.5 billion of valuation allowance presented with the allowance for credit losses related to PCI loans at March 31, 2014 and December 31, 2013.

Reserve for Unfunded Lending Commitments

In addition to the allowance for loan and lease losses, we also estimate probable losses related to unfunded lending commitments such as letters of credit, financial guarantees, unfunded bankers' acceptances and binding loan commitments, excluding commitments accounted for under the fair value option. Unfunded lending commitments are subject to the same assessment as funded loans, including estimates of probability of default and LGD. Due to the nature of unfunded commitments, the estimate of probable losses must also consider utilization. To estimate the portion of these undrawn commitments that is likely to be drawn by a borrower at the time of estimated default, analyses of the Corporation's historical experience are applied to the unfunded commitments to estimate the funded EAD. The expected loss for unfunded lending commitments is the product of the probability of default, the LGD and the EAD, adjusted for any qualitative factors including economic uncertainty and inherent imprecision in models.

The reserve for unfunded lending commitments was $509 million at March 31, 2014, an increase of $25 million from December 31, 2013 driven by minimal increases in expected losses.


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Market Risk Management

Market risk is the risk that values of assets and liabilities or revenues will be adversely affected by changes in market conditions. This risk is inherent in the financial instruments associated with our operations, primarily within our Global Markets segment. We are also exposed to these risks in other areas of the Corporation (e.g., our ALM activities). In the event of market stress, these risks could have a material impact on the results of the Corporation. For additional information, see Interest Rate Risk Management for Nontrading Activities on page 119.

Our traditional banking loan and deposit products are nontrading positions and are generally reported at amortized cost for assets or the amount owed for liabilities (historical cost). However, these positions are still subject to changes in economic value based on varying market conditions, with one of the primary risks being changes in the levels of interest rates. The risk of adverse changes in the economic value of our nontrading positions arising from changes in interest rates is managed through our ALM activities. We have elected to account for certain assets and liabilities under the fair value option.

Our trading positions are reported at fair value with changes reflected in income. Trading positions are subject to various changes in market-based risk factors. The majority of this risk is generated by our activities in the interest rate, foreign exchange, credit, equity and commodities markets. In addition, the values of assets and liabilities could change due to market liquidity, correlations across markets and expectations of market volatility. We seek to manage these risk exposures by using a variety of techniques that encompass a broad range of financial instruments. The key risk management techniques are discussed in more detail in the Trading Risk Management section.

Global Markets Risk Management is an independent function within the Corporation that supports the Global Banking and Markets Risk Executive. The Global Markets Risk Committee (GMRC), chaired by the Global Markets Risk Executive, has been designated by Asset Liability and Market Risk Committee (ALMRC) as the primary risk governance authority for Global Markets. The GMRC's focus is to take a forward-looking view of the primary credit, market and operational risks impacting Global Markets and prioritize those that need a proactive risk mitigation strategy.

Global Markets Risk Management is responsible for providing senior management with a clear and comprehensive understanding of the trading risks to which the Corporation is exposed. These responsibilities include ownership of market risk policy, developing and maintaining quantitative risk models, calculating aggregated risk measures, establishing and monitoring position limits consistent with risk appetite, conducting daily reviews and analysis of trading inventory, approving material risk exposures and fulfilling regulatory requirements. Market risks that impact businesses outside of Global Markets are monitored and governed by their respective governance functions.

Quantitative risk models, such as VaR, are an essential component in evaluating the market risks within a portfolio. The Enterprise Model Risk Committee (EMRC) reports to the ALMRC and is responsible for providing management oversight and approval of model risk management and governance. The EMRC defines model risk standards, consistent with the Corporation's Risk Framework and risk appetite, prevailing regulatory guidance and industry best practice. Models must meet certain validation criteria, including effective challenge of the model development process and a sufficient demonstration of developmental evidence incorporating a comparison of alternative theories and approaches. The EMRC ensures model standards are consistent with model risk requirements and monitors the effective challenge in the model validation process across the Corporation. In addition, the relevant stakeholders must agree on any required actions or restrictions to the models and maintain a stringent monitoring process to ensure continued compliance.

For more information on the fair value of certain financial assets and liabilities, see Note 14 – Fair Value Measurements to the Consolidated Financial Statements. For more information on our market risk management process, see page 108 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K.


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Table of Contents

Trading Risk Management

To evaluate risk in our trading activities, we focus on the actual and potential volatility of revenues generated by individual positions as well as portfolios of positions. Various techniques and procedures are utilized to enable the most complete understanding of these risks. Quantitative measures of market risk are evaluated on a daily basis from a single position to the portfolio of the Corporation. These measures include sensitivities of positions to various market risk factors, such as the potential impact on revenue from a one basis point change in interest rates, and statistical measures utilizing both actual and hypothetical market moves, such as VaR and stress testing. Periods of extreme market stress influence the reliability of these techniques to varying degrees. Qualitative evaluations of market risk utilize the suite of quantitative risk measures while understanding each of their respective limitations. Additionally, risk managers independently evaluate the risk of the portfolios under the current market environment and potential future environments.

VaR is a common statistic used to measure market risk as it allows the aggregation of market risk factors, including the effects of portfolio diversification. A VaR model simulates the value of a portfolio under a range of scenarios in order to generate a distribution of potential gains and losses. VaR represents the loss a portfolio is not expected to exceed more than a certain number of times per period, based on a specified holding period, confidence level and window of historical data. We use one VaR model consistently across the trading portfolios that uses a historical simulation approach based on a three-year window of historical data. Our primary VaR statistic is equivalent to a 99 percent confidence level. This means that for a VaR with a one-day holding period, there should not be losses in excess of VaR, on average, 99 out of 100 trading days.

Within any VaR model, there are significant and numerous assumptions that will differ from company to company. The accuracy of a VaR model depends on the availability and quality of historical data for each of the risk factors in the portfolio. A VaR model may require additional modeling assumptions for new products that do not have the necessary historical market data or for less liquid positions for which accurate daily prices are not consistently available. For positions with insufficient historical data for the VaR calculation, the process for establishing an appropriate proxy is based on fundamental and statistical analysis of the new product or less liquid position. This analysis identifies reasonable alternatives that replicate both the expected volatility and correlation to other market risk factors that the missing data would be expected to experience.

VaR may not be indicative of realized revenue volatility as changes in market conditions or in the composition of the portfolio can have a material impact on the results. In particular, the historical data used for the VaR calculation might indicate higher or lower levels of portfolio diversification than will be experienced. In order for the VaR model to reflect current market conditions, we update the historical data underlying our VaR model on a bi-weekly basis, or more frequently during periods of market stress, and regularly review the assumptions underlying the model. A relatively minor portion of risks related to our trading positions are not included in VaR. These risks are reviewed as part of our ICAAP.

Global Markets Risk Management continually reviews, evaluates and enhances our VaR model so that it reflects the material risks in our trading portfolio. Changes to the VaR model are reviewed and approved prior to implementation and any material changes are reported to management through the appropriate governance committees.

Trading limits on quantitative risk measures, including VaR, are monitored on a daily basis. These trading limits are independently set by Global Markets Risk Management and reviewed on a regular basis to ensure they remain relevant and within our overall risk appetite for market risks. Trading limits are reviewed in the context of market liquidity, volatility and strategic business priorities. Trading limits are set at both a granular level to ensure extensive coverage of risks as well as at aggregated portfolios to account for correlations among risk factors. All trading limits are approved at least annually and the ALMRC has given authority to the GMRC to approve changes to trading limits throughout the year. Approved trading limits are stored and tracked in a centralized limits management system. Trading limit excesses are communicated to management for review. Certain quantitative market risk measures and corresponding limits have been identified as critical in the Corporation’s Risk Appetite Statement. These risk appetite limits are monitored on a daily basis and are approved at least annually by the Board. The market risk based risk appetite limits were not exceeded during the three months ended March 31, 2014.

In periods of market stress, the GMRC members communicate daily to discuss losses, key risk positions and any limit excesses. As a result of this process, the businesses may selectively reduce risk. Where economically feasible, positions are sold or macroeconomic hedges are executed to reduce the exposures.

Market risk VaR for trading activities as presented in Table 65 differs from VaR used for regulatory capital calculations (regulatory VaR). The VaR disclosed in Table 65 excludes both counterparty CVA, which are adjustments to the mark-to-market value of our derivative exposures to reflect the impact of the credit quality of counterparties on our derivatives assets, and the corresponding hedges. Current regulatory standards require that regulatory VaR only exclude counterparty CVA but include the corresponding hedges. The holding period for regulatory VaR for capital calculations is 10 days while for the market risk VaR presented below it is one day. Both regulatory and market risk VaR values utilize the same process and methodology.

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Table of Contents

To provide visibility of market risks to which the Corporation is exposed, Table 65 presents the total market-based trading portfolio VaR which includes our total covered positions trading portfolio and the impact from less liquid trading exposures. Covered positions are defined by regulatory standards as trading assets and liabilities, both on and off-balance sheet, that meet a defined set of specifications. These specifications identify the most liquid trading positions which are intended to be held for a short-term horizon and where the Corporation is able to hedge the material risk elements in a two way market. Positions in less liquid markets, or where there are restrictions on the ability to trade the positions, typically do not qualify as covered positions. Foreign exchange and commodity positions are always considered covered positions, except for structural foreign currency positions that we choose to exclude with prior regulatory approval. Certain positions related to our counterparty CVA and corresponding hedges are considered covered positions; however, these are excluded from the VaR results presented in Table 65. In addition, Table 65 presents our fair value option portfolio, which includes the funded and unfunded exposures for which we elect the fair value option and their corresponding hedges. The fair value option portfolio combined with the total market-based trading portfolio VaR represents the Corporation’s total market-based portfolio VaR. This population is consistent with the risk appetite limits set by the Board.

The market risk across all business segments to which the Corporation is exposed is included in the total market-based portfolio VaR results. The majority of this portfolio is within the Global Markets segment.

Table 65 presents period-end, average, high and low daily trading VaR for the three months ended March 31, 2014, December 31, 2013 and March 31, 2013.

Table 65
Market Risk VaR for Trading Activities
 
Three Months Ended
 
March 31, 2014
 
December 31, 2013
 
March 31, 2013
(Dollars in millions)
Period End
Average
High (1)
Low (1)
 
Period End
Average
High (1)
Low (1)
 
Period End
Average
High (1)
Low (1)
Foreign exchange
$
20

$
18

$
24

$
13

 
$
15

$
19

$
30

$
15

 
$
17

$
22

$
32

$
14

Interest rate
43

35

49

19

 
34

27

37

22

 
46

40

61

26

Credit
45

62

71

45

 
61

56

67

47

 
70

73

86

60

Equities
15

17

24

11

 
23

22

35

17

 
33

31

47

19

Commodities
7

7

9

6

 
6

9

14

6

 
15

15

19

12

Portfolio diversification
(84
)
(77
)


 
(68
)
(71
)


 
(102
)
(100
)


Total covered positions trading portfolio
46

62

86

45

 
71

62

91

49

 
79

81

117

60

Impact from less liquid exposures
3

9



 
20

11



 
(1
)
(2
)


Total market-based trading portfolio
49

71

101

48

 
91

73

110

55

 
78

79

115

60

Fair value option loans
30

32

38

27

 
33

35

39

30

 
43

49

55

43

Fair value option hedges
12

14

17

11

 
15

15

18

12

 
21

25

31

21

Fair value option portfolio diversification
(21
)
(23
)


 
(25
)
(24
)


 
(32
)
(45
)


Total fair value option portfolio
21

23

28

21

 
23

26

30

23

 
32

29

35

21

Portfolio diversification
(11
)
(10
)


 
(1
)
(8
)


 
(17
)
(17
)


Total market-based portfolio
$
59

$
84

$
120

$
56

 
$
113

$
91

$
127

$
68

 
$
93

$
91

$
127

$
71

(1) 
The high and low for each portfolio may have occurred on different trading days than the high and low for the components. Therefore the impact from less liquid exposures and the amount of portfolio diversification, which is the difference between the total portfolio and the sum of the individual components, are not relevant.

The average total market-based trading portfolio VaR remained relatively unchanged for the three months ended March 31, 2014 compared to the three months ended December 31, 2013 as reduced exposure to the equity markets and increased portfolio diversification were offset by increased exposure to the credit and interest rate markets.

The average total market-based portfolio VaR decreased for the three months ended March 31, 2014 compared to the three months ended December 31, 2013 as reductions across the total market-based trading portfolio and the fair value option portfolio were combined with increased portfolio diversification.


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The graph below presents the daily total market-based trading portfolio VaR for the previous five quarters, corresponding to the data presented in Table 65.


Additional VaR statistics produced within the Corporation's single VaR model are provided in Table 66 at the same level of detail as in Table 65. Evaluating VaR with additional statistics allows for an increased understanding of the risks in the portfolio as the historical market data used in the VaR calculation does not necessarily follow a predefined statistical distribution. Table 66 presents average trading VaR statistics for 99 percent and 95 percent confidence levels for the three months ended March 31, 2014, December 31, 2013 and March 31, 2013.

Table 66
Average Market Risk VaR for Trading Activities – 99 Percent and 95 Percent VaR Statistics
 
 
Three Months Ended
 
 
March 31, 2014
 
December 31, 2013
 
March 31, 2013
(Dollars in millions)
 
99 percent
95 percent
 
99 percent
95 percent
 
99 percent
95 percent
Foreign exchange
 
$
18

$
11

 
$
19

$
11

 
$
22

$
13

Interest rate
 
35

21

 
27

15

 
40

24

Credit
 
62

33

 
56

31

 
73

42

Equities
 
17

9

 
22

13

 
31

17

Commodities
 
7

4

 
9

6

 
15

9

Portfolio diversification
 
(77
)
(46
)
 
(71
)
(43
)
 
(100
)
(59
)
Total covered positions trading portfolio
 
62

32

 
62

33

 
81

46

Impact from less liquid exposures
 
9

5

 
11

6

 
(2
)
(2
)
Total market-based trading portfolio
 
71

37

 
73

39

 
79

44

Fair value option loans
 
32

14

 
35

17

 
49

24

Fair value option hedges
 
14

9

 
15

10

 
25

16

Fair value option portfolio diversification
 
(23
)
(12
)
 
(24
)
(14
)
 
(45
)
(24
)
Total fair value option portfolio
 
23

11

 
26

13

 
29

16

Portfolio diversification
 
(10
)
(7
)
 
(8
)
(8
)
 
(17
)
(10
)
Total market-based portfolio
 
$
84

$
41

 
$
91

$
44

 
$
91

$
50



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Backtesting

The accuracy of the VaR methodology is evaluated by backtesting, which compares the daily regulatory VaR results, utilizing a one-day holding period, against a comparable subset of trading revenue. A backtesting excess occurs when a trading loss exceeds the VaR for the corresponding day. These excesses are evaluated to understand the positions and market moves that produced the trading loss and to ensure that the VaR methodology accurately represents those losses. As our primary VaR statistic used for backtesting is based on a 99 percent confidence level and a one-day holding period, we expect one trading loss in excess of VaR every 100 days, or between two to three trading losses in excess of VaR over the course of a year. The number of backtesting excesses observed can differ from the statistically expected number of excesses if the current level of market volatility is materially different than the level of market volatility that existed during the three years of historical data used in the VaR calculation.

We conduct daily backtesting on our portfolios and report the results to senior market risk management. Senior management, including the GMRC, regularly reviews and evaluates the results of these tests. The government agencies that regulate our operations also regularly review these results.

The trading revenue used for backtesting is defined by regulatory agencies in order to most closely align with the VaR component of the regulatory capital calculation. This revenue differs from total trading-related revenue in that it excludes revenue from trading activities that either do not generate market risk or the market risk cannot be included in VaR. Some examples of the types of revenue excluded for backtesting are fees, commissions, reserves, net interest income and intraday trading revenues. In addition, counterparty CVA is not included in the VaR component of the regulatory capital calculation and is therefore not included in the revenue used for backtesting.

During the three months ended March 31, 2014, there were no days in which there was a backtesting excess for our regulatory VaR results, utilizing a one day holding period.

Total Trading Revenue

Total trading-related revenue, excluding brokerage fees, represents the total amount earned from trading positions, including market-based net interest income, which are taken in a diverse range of financial instruments and markets. Trading account assets and liabilities are reported at fair value. For more information on fair value, see Note 14 – Fair Value Measurements to the Consolidated Financial Statements. Trading-related revenues can be volatile and are largely driven by general market conditions and customer demand. Also, trading-related revenues are dependent on the volume and type of transactions, the level of risk assumed, and the volatility of price and rate movements at any given time within the ever-changing market environment. Significant daily revenues by business are monitored and the primary drivers of these are reviewed. When it is deemed material, an explanation of these revenues is provided to the GMRC.


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Table of Contents

The histogram below is a graphic depiction of trading volatility and illustrates the daily level of trading-related revenue for the three months ended March 31, 2014 compared to the three months ended December 31, 2013. During the three months ended March 31, 2014, positive trading-related revenue was recorded for 100 percent, or 61 trading days, of which 89 percent (54 days) were daily trading gains of over $25 million. This compares to the three months ended December 31, 2013, where positive trading-related revenue was recorded for 98 percent, or 62 trading days, of which 65 percent (41 days) were daily trading gains of over $25 million and the largest loss was $9 million.


Trading Portfolio Stress Testing

Because the very nature of a VaR model suggests results can exceed our estimates and it is dependent on a limited historical window, we also stress test our portfolio using scenario analysis. This analysis estimates the change in value of our trading portfolio that may result from abnormal market movements.

A set of scenarios, categorized as either historical or hypothetical, are computed daily for the overall trading portfolio and individual businesses. These scenarios include shocks to underlying market risk factors that may be well beyond the shocks found in the historical data used to calculate VaR. Historical scenarios simulate the impact of the market moves that occurred during a period of extended historical market stress. Generally, a 10-business day window or longer representing the most severe point during a crisis is selected for each historical scenario. Hypothetical scenarios provide simulations of the estimated portfolio impact from potential future market stress events. Scenarios are reviewed and updated in response to changing positions and new economic or political information. In addition, new or adhoc scenarios are developed to address specific potential market events. For example, a stress test was conducted to estimate the impact of a significant increase in global interest rates and the corresponding impact across other asset classes. The stress tests are reviewed on a regular basis and the results are presented to senior management.

Stress testing for the trading portfolio is integrated with enterprise-wide stress testing and incorporated into the limits framework. A process is in place to promote consistency between the scenarios used for the trading portfolio and those used for enterprise-wide stress testing. The scenarios used for enterprise-wide stress testing purposes differ from the typical trading portfolio scenarios in that they have a longer time horizon and the results are forecasted over multiple periods for use in consolidated capital and liquidity planning. For additional information, see Managing Risk on page 54.

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Table of Contents

Interest Rate Risk Management for Nontrading Activities

The following discussion presents net interest income excluding the impact of trading-related activities.

Interest rate risk represents the most significant market risk exposure to our nontrading balance sheet. Interest rate risk is measured as the potential change in net interest income caused by movements in market interest rates. Client-facing activities, primarily lending and deposit-taking, create interest rate sensitive positions on our balance sheet.

We prepare forward-looking forecasts of net interest income. The baseline forecast takes into consideration expected future business growth, ALM positioning and the direction of interest rate movements as implied by the market-based forward curve. We then measure and evaluate the impact that alternative interest rate scenarios have on the baseline forecast in order to assess interest rate sensitivity under varied conditions. The net interest income forecast is frequently updated for changing assumptions and differing outlooks based on economic trends, market conditions and business strategies. Thus, we continually monitor our balance sheet position in an effort to maintain an acceptable level of exposure to interest rate changes.

The interest rate scenarios that we analyze incorporate balance sheet assumptions such as loan and deposit growth and pricing, changes in funding mix, product repricing and maturity characteristics. Our overall goal is to manage interest rate risk so that movements in interest rates do not significantly adversely affect earnings and capital.

Table 67 presents the spot and 12-month forward rates used in our baseline forecasts at March 31, 2014 and December 31, 2013.

Table 67
Forward Rates
 
March 31, 2014
 
December 31, 2013
 
Federal Funds
 
Three-month
LIBOR
 
10-Year Swap
 
Federal Funds
 
Three-month
LIBOR
 
10-Year Swap
Spot rates
0.25
%
 
0.23
%
 
2.84
%
 
0.25
%
 
0.25
%
 
3.09
%
12-month forward rates
0.25

 
0.44

 
3.25

 
0.25

 
0.43

 
3.52


Table 68 shows the pre-tax dollar impact to forecasted net interest income over the next 12 months from March 31, 2014 and December 31, 2013, resulting from instantaneous parallel and non-parallel shocks to the market-based forward curve. Periodically we evaluate the scenarios presented to ensure that they are meaningful in the context of the current rate environment. For further discussion of net interest income excluding the impact of trading-related activities, see page 19.

We continue to be asset sensitive to both a parallel move in interest rates and to a lesser degree a long-end led steepening of the yield curve. Additionally, rising interest rates impact the fair value of debt securities and, accordingly, for debt securities classified as AFS, may adversely affect accumulated OCI and thus capital levels.

Table 68
 
 
 
 
 
 
 
Estimated Net Interest Income Excluding Trading-related Net Interest Income
(Dollars in millions)
Curve Change
Short Rate (bps)
 
Long Rate (bps)
 
March 31
2014
 
December 31
2013
Parallel shifts
 
 
 
 
 
 
 
 +100 bps instantaneous shift
+100

 
+100

 
$
3,219

 
$
3,229

 -50 bps instantaneous shift
-50

 
-50

 
(1,600
)
 
(1,616
)
Flatteners
 
 
 
 
 
 
 
Short end instantaneous change
+100

 

 
2,197

 
2,210

Long end instantaneous change

 
-50

 
(719
)
 
(641
)
Steepeners
 
 
 
 
 
 
 
Short end instantaneous change
-50

 

 
(844
)
 
(937
)
Long end instantaneous change

 
+100

 
1,067

 
1,066


The sensitivity analysis in Table 68 assumes that we take no action in response to these rate shocks. As part of our ALM activities, we use securities, residential mortgages, and interest rate and foreign exchange derivatives in managing interest rate sensitivity.

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Securities

The securities portfolio is an integral part of our interest rate risk management, which includes our ALM positioning, and is primarily comprised of debt securities including MBS and to a lesser extent U.S. Treasury, corporate, municipal and other debt securities. As part of the ALM positioning, we use derivatives to hedge interest rate and duration risk. At March 31, 2014 and December 31, 2013, our securities portfolio used for ALM positioning had a carrying value of $340.7 billion and $323.9 billion.

During the three months ended March 31, 2014 and 2013, we purchased debt securities of $65.1 billion and $36.3 billion, sold $30.7 billion and $15.3 billion, and had maturities and received paydowns of $19.2 billion and $24.0 billion, respectively. We realized $377 million and $68 million in net gains on sales of AFS debt securities.

At March 31, 2014, accumulated OCI included after-tax net unrealized losses of $2.0 billion on AFS debt securities and after-tax net unrealized losses of $12 million on AFS marketable equity securities compared to after-tax unrealized gains of $3.5 billion and $502 million at March 31, 2013. For more information on accumulated OCI, see Note 12 – Accumulated Other Comprehensive Income (Loss) to the Consolidated Financial Statements. At March 31, 2014, accumulated OCI included pre-tax net unrealized losses of $3.2 billion on AFS debt securities compared to losses of $5.2 billion at December 31, 2013. The pre-tax net change in accumulated OCI related to AFS debt securities of $2.0 billion was primarily due to the impact of lower interest rates. For more information on our securities portfolio, see Note 3 – Securities to the Consolidated Financial Statements.

We recognized $1 million of other-than-temporary impairment (OTTI) losses in earnings on AFS debt securities in the three months ended March 31, 2014 compared to losses of $9 million for the same period in 2013. The recognition of OTTI losses is based on a variety of factors, including the length of time and extent to which the market value has been less than amortized cost, the financial condition of the issuer of the security including credit ratings and any specific events affecting the operations of the issuer, underlying assets that collateralize the debt security, other industry and macroeconomic conditions, and our intent and ability to hold the security to recovery.


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Residential Mortgage Portfolio

At March 31, 2014 and December 31, 2013, our residential mortgage portfolio was $243.0 billion and $248.1 billion excluding $2.0 billion of consumer residential mortgage loans accounted for under the fair value option at each period end. For more information on consumer fair value option loans, see Consumer Portfolio Credit Risk Management – Consumer Loans Accounted for Under the Fair Value Option on page 89. The $5.1 billion decrease in the three months ended March 31, 2014 was primarily due to paydowns, charge-offs, transfers to foreclosed properties and sales. These were partially offset by new origination volume retained on our balance sheet, as well as repurchases of delinquent loans pursuant to our servicing agreements with GNMA, which is part of our mortgage banking activities.

During the three months ended March 31, 2014, CRES and GWIM originated $4.6 billion of first-lien mortgages that we retained compared to $10.8 billion in the same period in 2013. We received paydowns of $9.0 billion during the three months ended March 31, 2014 compared to $13.9 billion in the same period in 2013. During the three months ended March 31, 2014, we repurchased $1.3 billion of loans pursuant to our servicing agreements with GNMA and redelivered $1.4 billion, primarily FHA-insured loans, compared to $3.1 billion and $332 million in the same period in 2013. Sales of loans, excluding redelivered FHA loans, during the three months ended March 31, 2014 were $740 million compared to $15 million in the same period in 2013. Substantially all of the loans sold during the three months ended March 31, 2014 were nonperforming or PCI. Gains recognized on the sales of residential mortgages in both periods were not material. Additionally, in the three months ended March 31, 2013, we repurchased $5.3 billion of certain residential mortgage
loans in connection with a settlement with FNMA.

Interest Rate and Foreign Exchange Derivative Contracts

Interest rate and foreign exchange derivative contracts are utilized in our ALM activities and serve as an efficient tool to manage our interest rate and foreign exchange risk. We use derivatives to hedge the variability in cash flows or changes in fair value on our balance sheet due to interest rate and foreign exchange components. For more information on our hedging activities, see Note 2 – Derivatives to the Consolidated Financial Statements.

Our interest rate contracts are generally non-leveraged generic interest rate and foreign exchange basis swaps, options, futures and forwards. In addition, we use foreign exchange contracts, including cross-currency interest rate swaps, foreign currency futures contracts, foreign currency forward contracts and options to mitigate the foreign exchange risk associated with foreign currency-denominated assets and liabilities.

Changes to the composition of our derivatives portfolio during the three months ended March 31, 2014 reflect actions taken for interest rate and foreign exchange rate risk management. The decisions to reposition our derivatives portfolio are based on the current assessment of economic and financial conditions including the interest rate and foreign currency environments, balance sheet composition and trends, and the relative mix of our cash and derivative positions.

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Table 69 presents derivatives utilized in our ALM activities including those designated as accounting and economic hedging instruments and shows the notional amount, fair value, weighted-average receive-fixed and pay-fixed rates, expected maturity and average estimated durations of our open ALM derivatives at March 31, 2014 and December 31, 2013. These amounts do not include derivative hedges on our MSRs.

Table 69
Asset and Liability Management Interest Rate and Foreign Exchange Contracts
 
 
 
 
 
March 31, 2014
 
 
 
 
 
 
 
Expected Maturity
 
 
(Dollars in millions, average estimated duration in years)
Fair
Value
 
Total
 
Remainder of
2014
 
2015
 
2016
 
2017
 
2018
 
Thereafter
 
Average
Estimated
Duration
Receive-fixed interest rate swaps (1, 2)
$
5,704

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
5.13

Notional amount
 

 
$
123,998

 
$
6,516

 
$
12,873

 
$
15,339

 
$
21,053

 
$
20,733

 
$
47,484

 
 

Weighted-average fixed-rate
 

 
3.29
%
 
3.62
%
 
3.32
%
 
3.12
%
 
3.69
%
 
3.34
%
 
3.08
%
 
 

Pay-fixed interest rate swaps (1, 2)
(23
)
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
6.07

Notional amount
 

 
$
30,685

 
$
4,645

 
$
520

 
$
1,025

 
$
1,527

 
$
8,529

 
$
14,439

 
 

Weighted-average fixed-rate
 

 
1.89
%
 
0.54
%
 
2.30
%
 
1.65
%
 
1.84
%
 
1.52
%
 
2.55
%
 
 

Same-currency basis swaps (3)
(23
)
 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

Notional amount
 

 
$
116,531

 
$
27,701

 
$
18,968

 
$
15,691

 
$
19,611

 
$
11,030

 
$
23,530

 
 

Foreign exchange basis swaps (2, 4, 5)
830

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

Notional amount
 

 
201,116

 
26,202

 
37,345

 
31,262

 
26,555

 
14,765

 
64,987

 
 

Option products (6)
44

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

Notional amount (7)
 

 
2,742

 
2,734

 
(11
)
 

 

 

 
19

 
 

Foreign exchange contracts (2, 5, 8)
1,490

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

Notional amount (7)
 

 
(24,591
)
 
(40,088
)
 
862

 
(680
)
 
7,226

 
2,033

 
6,056

 
 

Futures and forward rate contracts
27

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

Notional amount (7)
 

 
(17,589
)
 
(17,589
)
 

 

 

 

 

 
 

Net ALM contracts
$
8,049

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2013
 
 
 
 
 
 
 
Expected Maturity
 
 
(Dollars in millions, average estimated duration in years)
Fair
Value
 
Total
 
2014
 
2015
 
2016
 
2017
 
2018
 
Thereafter
 
Average
Estimated
Duration
Receive-fixed interest rate swaps (1, 2)
$
5,074

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.67

Notional amount
 
 
$
109,539

 
$
7,604

 
$
12,873

 
$
15,339

 
$
19,803

 
$
20,733

 
$
33,187

 
 
Weighted-average fixed-rate
 
 
3.42
%
 
3.79
%
 
3.32
%
 
3.12
%
 
3.87
%
 
3.34
%
 
3.29
%
 
 
Pay-fixed interest rate swaps (1, 2)
427

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5.92

Notional amount
 
 
$
28,418

 
$
4,645

 
$
520

 
$
1,025

 
$
1,527

 
$
8,529

 
$
12,172

 
 
Weighted-average fixed-rate
 
 
1.87
%
 
0.54
%
 
2.30
%
 
1.65
%
 
1.84
%
 
1.52
%
 
2.62
%
 
 
Same-currency basis swaps (3)
6

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notional amount
 
 
$
145,184

 
$
47,529

 
$
25,171

 
$
28,157

 
$
15,283

 
$
9,156

 
$
19,888

 
 
Foreign exchange basis swaps (2, 4, 5)
1,208

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notional amount
 
 
205,560

 
39,151

 
37,298

 
27,293

 
24,304

 
14,517

 
62,997

 
 
Option products (6)
21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notional amount (7)
 
 
(641
)
 
(649
)
 
(11
)
 

 

 

 
19

 
 
Foreign exchange contracts (2, 5, 8)
1,619

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notional amount (7)
 
 
(19,515
)
 
(35,991
)
 
1,873

 
(669
)
 
7,224

 
2,026

 
6,022

 
 
Futures and forward rate contracts
147

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notional amount (7)
 
 
(19,427
)
 
(19,427
)
 

 

 

 

 

 
 
Net ALM contracts
$
8,502

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(1) 
The receive-fixed interest rate swap notional amounts that represent forward starting swaps and which will not be effective until their respective contractual start dates totaled $600 million at both March 31, 2014 and December 31, 2013. There were no forward starting pay-fixed swap positions at March 31, 2014 compared to $1.1 billion at December 31, 2013.
(2) 
Does not include basis adjustments on either fixed-rate debt issued by the Corporation or AFS debt securities, which are hedged using derivatives designated as fair value hedging instruments, that substantially offset the fair values of these derivatives.
(3) 
At March 31, 2014 and December 31, 2013, the notional amount of same-currency basis swaps was comprised of $116.5 billion and $145.2 billion in both foreign currency and U.S. dollar-denominated basis swaps in which both sides of the swap are in the same currency.
(4) 
Foreign exchange basis swaps consisted of cross-currency variable interest rate swaps used separately or in conjunction with receive-fixed interest rate swaps.
(5) 
Does not include foreign currency translation adjustments on certain non-U.S. debt issued by the Corporation that substantially offset the fair values of these derivatives.
(6) 
The notional amount of option products of $2.7 billion at March 31, 2014 was comprised of $2.7 billion in foreign exchange options, $(11) million in swaptions and $19 million in purchased caps/floors. Option products of $(641) million at December 31, 2013 were comprised of $(2.0) billion in swaptions, $1.4 billion in foreign exchange options and $19 million in purchased caps/floors.
(7) 
Reflects the net of long and short positions. Amounts shown as negative reflect a net short position.
(8) 
The notional amount of foreign exchange contracts of $(24.6) billion at March 31, 2014 was comprised of $32.6 billion in foreign currency-denominated and cross-currency receive-fixed swaps, $(51.6) billion in net foreign currency forward rate contracts, $(10.3) billion in foreign currency-denominated pay-fixed swaps and $4.7 billion in net foreign currency futures contracts. Foreign exchange contracts of $(19.5) billion at December 31, 2013 were comprised of $36.1 billion in foreign currency-denominated and cross-currency receive-fixed swaps, $(49.3) billion in net foreign currency forward rate contracts, $(10.3) billion in foreign currency-denominated pay-fixed swaps and $4.0 billion in foreign currency futures contracts.

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We use interest rate derivative instruments to hedge the variability in the cash flows of our assets and liabilities and other forecasted transactions (collectively referred to as cash flow hedges). The net losses on both open and terminated cash flow hedge derivative instruments recorded in accumulated OCI, net-of-tax, were $2.1 billion and $2.3 billion at March 31, 2014 and December 31, 2013. These net losses are expected to be reclassified into earnings in the same period as the hedged cash flows affect earnings and will decrease income or increase expense on the respective hedged cash flows. Assuming no change in open cash flow derivative hedge positions and no changes in prices or interest rates beyond what is implied in forward yield curves at March 31, 2014, the pre-tax net losses are expected to be reclassified into earnings as follows: $781 million, or 24 percent, within the next year, 55 percent in years two through five, and 15 percent in years six through ten, with the remaining six percent thereafter. For more information on derivatives designated as cash flow hedges, see Note 2 – Derivatives to the Consolidated Financial Statements.

We hedge our net investment in non-U.S. operations determined to have functional currencies other than the U.S. dollar using forward foreign exchange contracts that typically settle in less than 180 days, cross-currency basis swaps and foreign exchange options. We recorded net after-tax losses on derivatives in accumulated OCI associated with net investment hedges which were offset by gains on our net investments in consolidated non-U.S. entities at March 31, 2014.

Mortgage Banking Risk Management

We originate, fund and service mortgage loans, which subject us to credit, liquidity and interest rate risks, among others. We determine whether loans will be HFI or held-for-sale at the time of commitment and manage credit and liquidity risks by selling or securitizing a portion of the loans we originate.

Interest rate risk and market risk can be substantial in the mortgage business. Fluctuations in interest rates drive consumer demand for new mortgages and the level of refinancing activity, which in turn, affects total origination and servicing income. Hedging the various sources of interest rate risk in mortgage banking is a complex process that requires complex modeling and ongoing monitoring. Typically, an increase in mortgage interest rates will lead to a decrease in mortgage originations and related fees. IRLCs and the related residential first mortgage LHFS are subject to interest rate risk between the date of the IRLC and the date the loans are sold to the secondary market, as an increase in mortgage interest rates will typically lead to a decrease in the value of these instruments. To hedge interest rate risk and certain market risks of IRLCs and residential first mortgage LHFS, we utilize forward loan sale commitments and other derivative instruments including purchased options. At March 31, 2014 and December 31, 2013, the notional amounts of derivatives economically hedging the IRLCs and residential first mortgage LHFS were $8.2 billion and $7.9 billion.

MSRs are nonfinancial assets created when the underlying mortgage loan is sold to investors and we retain the right to service the loan. Typically, an increase in mortgage rates will lead to an increase in the value of the MSRs driven by lower prepayment expectations. We use certain derivatives such as interest rate options, interest rate swaps, forward settlement contracts and Eurodollar futures, as well as principal-only and interest-only MBS and U.S. Treasuries to hedge interest rate and certain other market risks of MSRs. The fair value and notional amounts of the derivative contracts and the fair value of securities hedging the MSRs were $(2.6) billion, $1.3 trillion and $2.7 billion at March 31, 2014 and $(2.9) billion, $1.8 trillion and $2.5 billion at December 31, 2013. For the three months ended March 31, 2014, we recorded in mortgage banking income gains of $377 million related to the change in fair value of the derivative contracts and other securities used to hedge the market risks of the MSRs compared to losses of $119 million for the same period in 2013. For more information on MSRs, see Note 17 – Mortgage Servicing Rights to the Consolidated Financial Statements and for more information on mortgage banking income, see CRES on page 29.


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Compliance Risk Management

The Global Compliance organization is responsible for overseeing compliance risk, which is the risk of legal or regulatory sanctions, material financial loss or damage to the reputation of the Corporation in the event of the failure of the Corporation to comply with requirements of applicable banking and financial services laws, rules, regulations, related self-regulatory organization standards and codes of conduct. Compliance is at the core of the Corporation's culture and is a key component of risk management discipline.

The Global Compliance Framework, an addendum to our Risk Framework, outlines the elements and related high-level requirements of the Corporation's integrated global compliance program. The Global Compliance Framework also defines the scope, roles and responsibilities of Global Compliance. It is supported by policies that articulate detailed requirements related to execution of the global compliance program. As such, the Global Compliance Framework is designed to drive a comprehensive, risk-based approach for the proactive management, oversight and escalation of compliance risks across the Corporation.

The Global Compliance Framework also provides senior management as well as the Board and/or appropriate Board-level committees, such as the Audit Committee, with an outline for conducting objective oversight of the Corporation's compliance risk management activities. The Board provides oversight of compliance risks through its Audit Committee.

Operational Risk Management

The Corporation defines operational risk as the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events. Operational risk may occur anywhere in the Corporation, including outsourced business processes, and is not limited to operations functions. Its effects may extend beyond financial losses. Operational risk includes legal risk. Successful operational risk management is particularly important to diversified financial services companies because of the nature, volume and complexity of the financial services business. Operational risk is a significant component in the calculation of total risk-weighted assets used in the Basel 3 capital determination under the Advanced approaches. For more information on Basel 3 Advanced Approaches, see Capital Management – Advanced Approaches on page 57.

We approach operational risk management from two perspectives to manage operational risk within the structure of the Corporation: (1) at the enterprise level to provide independent, integrated management of operational risk across the organization, and (2) at the business and enterprise control function levels to address operational risk in revenue producing and non-revenue producing units. The Operational Risk Management Program addresses the overarching processes for identifying, measuring, mitigating, controlling, monitoring, testing and reviewing operational risk, and reporting operational risk information to management and the Board. A sound internal governance structure enhances the effectiveness of the Corporation’s Operational Risk Management Program and is accomplished at the enterprise level through formal oversight by the Board, the Chief Risk Officer and a variety of management committees and risk oversight groups aligned to the Corporation’s overall risk governance framework and practices. Of these, the Compliance and Operational Risk Committee (CORC) oversees the Corporation’s policies and processes for sound operational risk management. The CORC also serves as an escalation point for critical operational risk matters within the Corporation. The CORC reports operational risk activities to the Enterprise Risk Committee of the Board.

Within the Global Risk Management organization, the Corporate Operational Risk team develops and guides the strategies, policies, practices, controls and monitoring tools for assessing and managing operational risks across the organization and reports results to businesses, enterprise control functions, senior management, governance committees and the Board.

The business and enterprise control functions are responsible for managing all the risks within their units, including operational risks. In addition to enterprise risk management tools such as loss reporting, scenario analysis and Risk and Control Self Assessments (RCSAs), operational risk executives, working in conjunction with senior business executives, have developed key tools to help identify, measure, mitigate and monitor risk in each business and enterprise control function. Examples of these include personnel management practices; data reconciliation processes; fraud management units; cybersecurity controls, processes and systems; transaction processing, monitoring and analysis; business recovery planning; and new product introduction processes. The business and enterprise control functions are also responsible for consistently implementing and monitoring adherence to corporate practices.


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Business and enterprise control function management uses the enterprise RCSA process to identify and evaluate the status of risk and control issues including mitigation plans, as appropriate. The goals of this process are to assess changing market and business conditions, evaluate key risks impacting each business and enterprise control function, and assess the controls in place to mitigate the risks. Key operational risk indicators for these risks have been developed and are used to assist in identifying trends and issues on an enterprise, business and enterprise control function level. Independent review and challenge to the Corporation’s overall operational risk management framework is performed by the Corporate Operational Risk Validation Team.

Enterprise control functions have risk governance and control responsibilities for their enterprise programs (e.g., Global Technology and Operations Group, CFO Group, Global Marketing and Corporate Affairs, Global Human Resources). They provide insights on day-to-day risk activities throughout the Corporation by overseeing and managing the performance of their functions against Corporation-wide expectations. The enterprise control functions participate in the operational risk management process in two ways. First, these organizations manage risk in their functional department. Second, they provide specialized risk management services (e.g., information management, vendor management) within their area of expertise to the enterprise, businesses and other enterprise control functions they support. These groups also work with business and risk executives to develop and guide appropriate strategies, policies, practices, controls and monitoring tools for each business and enterprise control function relative to these programs.

Where appropriate, insurance policies are purchased to mitigate the impact of operational losses. These insurance policies are explicitly incorporated in the structural features of operational risk evaluation. As insurance recoveries, especially given recent market events, are subject to legal and financial uncertainty, the inclusion of these insurance policies is subject to reductions in their expected mitigating benefits.

Complex Accounting Estimates

Our significant accounting principles, as described in Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K, are essential in understanding the MD&A. Many of our significant accounting principles require complex judgments to estimate the values of assets and liabilities. We have procedures and processes in place to facilitate making these judgments.

The more judgmental estimates impacting results for the three months ended March 31, 2014 are summarized in the following discussion. We have identified and described the development of the variables most important in the estimation processes that involve mathematical models to derive the estimates. In many cases, there are numerous alternative judgments that could be used in the process of determining the inputs to the models. Where alternatives exist, we have used the factors that we believe represent the most reasonable value in developing the inputs. Actual performance that differs from our estimates of the key variables could impact our results of operations. Separate from the possible future impact to our results of operations from input and model variables, the value of our lending portfolio and market-sensitive assets and liabilities may change subsequent to the balance sheet date, often significantly, due to the nature and magnitude of future credit and market conditions. Such credit and market conditions may change quickly and in unforeseen ways and the resulting volatility could have a significant, negative effect on future operating results. These fluctuations would not be indicative of deficiencies in our models or inputs.

For additional information, see Complex Accounting Estimates on page 117 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K.

Fair Value of Financial Instruments

We classify the fair values of financial instruments based on the fair value hierarchy established under applicable accounting guidance which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Applicable accounting guidance establishes three levels of inputs used to measure fair value. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option to the Consolidated Financial Statements, and Complex Accounting Estimates on page 117 of the MD&A of the Corporation's 2013 Annual Report on Form 10-K.

We do not incorporate a funding valuation or funding benefit adjustment (collectively, FVA) into the fair value of our uncollateralized derivatives. There is diversity in industry practice regarding FVA and such views continue to evolve. We continue to evaluate FVA as it relates to our valuation methodologies used to comply with applicable fair value accounting guidance.


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Level 3 Assets and Liabilities

Financial assets and liabilities where values are based on valuation techniques that require inputs that are both unobservable and are significant to the overall fair value measurement are classified as Level 3 under the fair value hierarchy established in applicable accounting guidance. The Level 3 financial assets and liabilities include certain loans, MBS, ABS, CDOs, CLOs and structured liabilities, as well as highly structured, complex or long-dated derivative contracts, private equity investments and consumer MSRs. The fair value of these Level 3 financial assets and liabilities is determined using pricing models, discounted cash flow methodologies or similar techniques for which the determination of fair value requires significant management judgment or estimation.

Table 70
Level 3 Asset and Liability Summary
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Level 3
Fair Value
 
As a %
of Total
Level 3
Assets
 
As a %
of Total
Assets
 
Level 3
Fair Value
 
As a %
of Total
Level 3
Assets
 
As a %
of Total
Assets
Trading account assets
$
7,780

 
27.21
%
 
0.36
%
 
$
9,044

 
28.46
%
 
0.43
%
Derivative assets
6,908

 
24.16

 
0.32

 
7,277

 
22.90

 
0.35

AFS debt securities
4,220

 
14.76

 
0.20

 
4,760

 
14.98

 
0.23

All other Level 3 assets at fair value
9,686

 
33.87

 
0.45

 
10,697

 
33.66

 
0.50

Total Level 3 assets at fair value (1)
$
28,594

 
100.00
%
 
1.33
%
 
$
31,778

 
100.00
%
 
1.51
%
 
 
 
 
 
 
 
 
 
 
 
 
 
Level 3
Fair Value
 
As a %
of Total
Level 3
Liabilities
 
As a %
of Total
Liabilities
 
Level 3
Fair Value
 
As a %
of Total
Level 3
Liabilities
 
As a %
of Total
Liabilities
Derivative liabilities
$
7,483

 
79.88
%
 
0.39
%
 
$
7,301

 
78.20
%
 
0.39
%
Long-term debt
1,841

 
19.65

 
0.10

 
1,990

 
21.32

 
0.11

All other Level 3 liabilities at fair value
44

 
0.47

 

 
45

 
0.48

 

Total Level 3 liabilities at fair value (1)
$
9,368

 
100.00
%
 
0.49
%
 
$
9,336

 
100.00
%
 
0.50
%
(1) 
Level 3 total assets and liabilities are shown before the impact of cash collateral and counterparty netting related to our derivative positions.

During the three months ended March 31, 2014, we recognized net losses of $83 million on Level 3 assets and liabilities. The net losses were primarily losses on MSRs and long-term debt, partially offset by gains on trading account assets. Losses on MSRs were primarily due to the impact of the decrease in long-term interest rates on forecasted prepayments. The net losses on long-term debt were primarily driven by mark-to-market net losses on equity-linked notes. Gains on trading account assets were primarily due to unrealized gains on certain corporate loans and CDOs. For more information on the components of net realized and unrealized gains and losses during three months ended March 31, 2014, see Note 14 – Fair Value Measurements to the Consolidated Financial Statements.

Level 3 financial instruments, such as our consumer MSRs, may be hedged with derivatives classified as Level 1 or 2; therefore, gains or losses associated with Level 3 financial instruments may be offset by gains or losses associated with financial instruments classified in other levels of the fair value hierarchy. The Level 3 gains and losses recorded in earnings did not have a significant impact on our liquidity or capital resources.

We conduct a review of our fair value hierarchy classifications on a quarterly basis. Transfers into or out of Level 3 are made if the significant inputs used in the financial models measuring the fair values of the assets and liabilities became unobservable or observable, respectively, in the current marketplace. These transfers are considered to be effective as of the beginning of the quarter in which they occur. For more information on the significant transfers into and out of Level 3 during the three months ended March 31, 2014, see Note 14 – Fair Value Measurements to the Consolidated Financial Statements.


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Representations and Warranties

The methodology used to estimate the liability for obligations under representations and warranties related to transfers of residential mortgage loans is a function of the representations and warranties given and considers a variety of factors. Depending upon the counterparty, these factors include actual defaults, estimated future defaults, historical loss experience, estimated home prices, other economic conditions, estimated probability that we will receive a repurchase request, including consideration of whether presentation thresholds will be met, number of payments made by the borrower prior to default and estimated probability that we will be required to repurchase a loan. It also considers other relevant facts and circumstances, such as bulk settlements and identity of the counterparty or type of counterparty, as appropriate. The estimate of the liability for obligations under representations and warranties is based upon currently available information, significant judgment, and a number of factors, including those set forth above, that are subject to change. Changes to any one of these factors could significantly impact the estimate of our liability.

The representations and warranties provision may vary significantly each period as the methodology used to estimate the expense continues to be refined based on the level and type of repurchase requests presented, defects identified, the latest experience gained on repurchase requests and other relevant facts and circumstances. The estimate of the liability for representations and warranties is sensitive to future defaults, loss severity and the net repurchase rate. An assumed simultaneous increase or decrease of 10 percent in estimated future defaults, loss severity and the net repurchase rate would result in an increase or decrease of approximately $400 million in the representations and warranties liability as of March 31, 2014. These sensitivities are hypothetical and are intended to provide an indication of the impact of a significant change in these key assumptions on the representations and warranties liability. In reality, changes in one assumption may result in changes in other assumptions, which may or may not counteract the sensitivity.

For more information on representations and warranties exposure and the corresponding estimated range of possible loss, see Off-Balance Sheet Arrangements and Contractual Obligations – Representations and Warranties on page 44, as well as Note 7 – Representations and Warranties Obligations and Corporate Guarantees to the Consolidated Financial Statements herein and Note 12 – Commitments and Contingencies to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.


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Glossary
Alt-A Mortgage – A type of U.S. mortgage that, for various reasons, is considered riskier than A-paper, or "prime," and less risky than "subprime," the riskiest category. Alt-A interest rates, which are determined by credit risk, therefore tend to be between those of prime and subprime home loans. Typically, Alt-A mortgages are characterized by borrowers with less than full documentation, lower credit scores and higher LTVs.
Assets in Custody – Consist largely of custodial and non-discretionary trust assets excluding brokerage assets administered for clients. Trust assets encompass a broad range of asset types including real estate, private company ownership interest, personal property and investments.
Assets Under Management (AUM) – The total market value of assets under the investment advisory and discretion of GWIM which generate asset management fees based on a percentage of the assets' market values. AUM reflects assets that are generally managed for institutional, high net-worth and retail clients, and are distributed through various investment products including mutual funds, other commingled vehicles and separate accounts.
Carrying Value (with respect to loans) – The amount at which a loan is recorded on the balance sheet. For loans recorded at amortized cost, carrying value is the unpaid principal balance net of unamortized deferred loan origination fees and costs, and unamortized purchase premium or discount. For loans that are or have been on nonaccrual status, the carrying value is also reduced by any net charge-offs that have been recorded and the amount of interest payments applied as a reduction of principal under the cost recovery method. For PCI loans, the carrying value equals fair value upon acquisition adjusted for subsequent cash collections and yield accreted to date. For credit card loans, the carrying value also includes interest that has been billed to the customer. For loans classified as held-for-sale, carrying value is the lower of carrying value as described in the sentences above, or fair value. For loans for which we have elected the fair value option, the carrying value is fair value.
Client Brokerage Assets – Include client assets which are held in brokerage accounts. This includes non-discretionary brokerage and fee-based assets which generate brokerage income and asset management fee revenue.
Committed Credit Exposure – Includes any funded portion of a facility plus the unfunded portion of a facility on which the lender is legally bound to advance funds during a specified period under prescribed conditions.
Credit Derivatives – Contractual agreements that provide protection against a credit event on one or more referenced obligations. The nature of a credit event is established by the protection purchaser and protection seller at the inception of the transaction, and such events generally include bankruptcy or insolvency of the referenced credit entity, failure to meet payment obligations when due, as well as acceleration of indebtedness and payment repudiation or moratorium. The purchaser of the credit derivative pays a periodic fee in return for a payment by the protection seller upon the occurrence, if any, of such a credit event. A credit default swap is a type of a credit derivative.
Credit Valuation Adjustment (CVA) – A portfolio adjustment required to properly reflect the counterparty credit risk exposure as part of the fair value of derivative instruments.
Debit Valuation Adjustment (DVA) – A portfolio adjustment required to properly reflect the Corporation's own credit risk exposure as part of the fair value of derivative instruments and/or structured liabilities.
Interest Rate Lock Commitment (IRLC) – Commitment with a loan applicant in which the loan terms, including interest rate and price, are guaranteed for a designated period of time subject to credit approval.
Letter of Credit – A document issued on behalf of a customer to a third party promising to pay the third party upon presentation of specified documents. A letter of credit effectively substitutes the issuer's credit for that of the customer.
Loan-to-value (LTV) – A commonly used credit quality metric that is reported in terms of ending and average LTV. Ending LTV is calculated as the outstanding carrying value of the loan at the end of the period divided by the estimated value of the property securing the loan. Estimated property values are primarily determined by utilizing the Case-Schiller Home Index, a widely used index based on data from repeat sales of single family homes. Case-Schiller indices are updated quarterly and are reported on a three-month or one-quarter lag. An additional metric related to LTV is combined loan-to-value (CLTV) which is similar to the LTV metric, yet combines the outstanding balance on the residential mortgage loan and the outstanding carrying value on the home equity loan or available line of credit, both of which are secured by the same property, divided by the estimated value of the property. A LTV of 100 percent reflects a loan that is currently secured by a property valued at an amount exactly equal to the carrying value or available line of the loan. Under certain circumstances, estimated values can also be determined by utilizing an automated valuation method (AVM) or Mortgage Risk

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Assessment Corporation (MRAC) index. An AVM is a tool that estimates the value of a property by reference to large volumes of market data including sales of comparable properties and price trends specific to the MSA in which the property being valued is located. The MRAC index is similar to the Case-Schiller Home Index in that it is an index that is based on data from repeat sales of single family homes and is reported on a lag.
Margin Receivable An extension of credit secured by eligible securities in certain brokerage accounts.
Matched Book – Repurchase and resale agreements and securities borrowed and loaned transactions entered into to accommodate customers and earn interest rate spreads.
Mortgage Servicing Right (MSR) – The right to service a mortgage loan when the underlying loan is sold or securitized. Servicing includes collections for principal, interest and escrow payments from borrowers and accounting for and remitting principal and interest payments to investors.
Net Interest Yield – Net interest income divided by average total interest-earning assets.
Nonperforming Loans and Leases – Includes loans and leases that have been placed on nonaccrual status, including nonaccruing loans whose contractual terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties (TDRs). Loans accounted for under the fair value option, PCI loans and LHFS are not reported as nonperforming loans and leases. Consumer credit card loans, business card loans, consumer loans secured by personal property (except for certain secured consumer loans, including those that have been modified in a TDR), and consumer loans secured by real estate that are insured by the FHA or through long-term credit protection agreements with FNMA and FHLMC (fully-insured loan portfolio), are not placed on nonaccrual status and are, therefore, not reported as nonperforming loans and leases.
Purchased Credit-impaired (PCI) Loan – A loan purchased as an individual loan, in a portfolio of loans or in a business combination with evidence of deterioration in credit quality since origination for which it is probable, upon acquisition, that the investor will be unable to collect all contractually required payments. These loans are recorded at fair value upon acquisition.
Subprime Loans – Although a standard industry definition for subprime loans (including subprime mortgage loans) does not exist, the Corporation defines subprime loans as specific product offerings for higher risk borrowers, including individuals with one or a combination of high credit risk factors, such as low FICO scores, high debt to income ratios and inferior payment history.
Troubled Debt Restructurings (TDRs) – Loans whose contractual terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties. Certain consumer loans for which a binding offer to restructure has been extended are also classified as TDRs. Concessions could include a reduction in the interest rate to a rate that is below market on the loan, payment extensions, forgiveness of principal, forbearance, loans discharged in bankruptcy or other actions intended to maximize collection. Secured consumer loans that have been discharged in Chapter 7 bankruptcy and have not been reaffirmed by the borrower are classified as TDRs at the time of discharge from bankruptcy. TDRs are generally reported as nonperforming loans and leases while on nonaccrual status. Nonperforming TDRs may be returned to accrual status when, among other criteria, payment in full of all amounts due under the restructured terms is expected and the borrower has demonstrated a sustained period of repayment performance, generally six months. TDRs that are on accrual status are reported as performing TDRs through the end of the calendar year in which the restructuring occurred or the year in which they are returned to accrual status. In addition, if accruing TDRs bear less than a market rate of interest at the time of modification, they are reported as performing TDRs throughout their remaining lives unless and until they cease to perform in accordance with their modified contractual terms, at which time they would be placed on nonaccrual status and reported as nonperforming TDRs.
Value-at-Risk (VaR) – VaR is a model that simulates the value of a portfolio under a range of hypothetical scenarios in order to generate a distribution of potential gains and losses. VaR represents the loss the portfolio is expected to experience with a given confidence level based on historical data. A VaR model is an effective tool in estimating ranges of potential gains and losses on our trading portfolios.

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Acronyms
 
 
 
ABS
 
Asset-backed securities
AFS
 
Available-for-sale
ALM
 
Asset and liability management
ALMRC
 
Asset Liability and Market Risk Committee
ARM
 
Adjustable-rate mortgage
BHC
 
Bank holding company
CCAR
 
Comprehensive Capital Analysis and Review
CDO
 
Collateralized debt obligation
CLO
 
Collateralized loan obligation
CRA
 
Community Reinvestment Act
CRC
 
Credit Risk Committee
EAD
 
Exposure at default
FDIC
 
Federal Deposit Insurance Corporation
FHA
 
Federal Housing Administration
FHLMC
 
Freddie Mac
FICC
 
Fixed income, currencies and commodities
FICO
 
Fair Isaac Corporation (credit score)
FNMA
 
Fannie Mae
FTE
 
Fully taxable-equivalent
GAAP
 
Accounting principles generally accepted in the United States of America
GMRC
 
Global Markets Risk Committee
GNMA
 
Government National Mortgage Association
GSE
 
Government-sponsored enterprise
HELOC
 
Home equity lines of credit
HFI
 
Held-for-investment
HUD
 
U.S. Department of Housing and Urban Development
LCR
 
Liquidity Coverage Ratio
LGD
 
Loss-given default
LHFS
 
Loans held-for-sale
LIBOR
 
London InterBank Offered Rate
MBS
 
Mortgage-backed securities
MD&A
 
Management's Discussion and Analysis of Financial Condition and Results of Operations
MI
 
Mortgage insurance
MSA
 
Metropolitan statistical area
NSFR
 
Net Stable Funding Ratio
OCC
 
Office of the Comptroller of the Currency
OCI
 
Other comprehensive income
OTC
 
Over-the-counter
OTTI
 
Other-than-temporary impairment
PPI
 
Payment protection insurance
RMBS
 
Residential mortgage-backed securities
SBLCs
 
Standby letters of credit
SEC
 
Securities and Exchange Commission
VA
 
U.S. Department of Veterans Affairs
VIE
 
Variable interest entity

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Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

See Market Risk Management on page 113 in the MD&A and the sections referenced therein for Quantitative and Qualitative Disclosures about Market Risk.

Item 4. CONTROLS AND PROCEDURES
 
Evaluation of Disclosure Controls and Procedures

As of the end of the period covered by this report and pursuant to Rule 13a-15(b) of the Securities Exchange Act of 1934 (Exchange Act), the Corporation's management, including the Chief Executive Officer and Chief Financial Officer, conducted an evaluation of the effectiveness and design of the Corporation's disclosure controls and procedures (as that term is defined in Rule 13a-15(e) of the Exchange Act). Based upon that evaluation, the Corporation's Chief Executive Officer and Chief Financial Officer concluded that the Corporation's disclosure controls and procedures were effective, as of the end of the period covered by this report, in recording, processing, summarizing and reporting information required to be disclosed by the Corporation in reports that it files or submits under the Exchange Act, within the time periods specified in the Securities and Exchange Commission's rules and forms.

Changes in Internal Controls

There have been no changes in the Corporation's internal control over financial reporting (as defined in Rule 13a-15(f) of the Exchange Act) during the three months ended March 31, 2014 that have materially affected or are reasonably likely to materially affect the Corporation's internal control over financial reporting.


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Part I. FINANCIAL INFORMATION
 
 
 
Item 1. FINANCIAL STATEMENTS
 
 
 
Bank of America Corporation and Subsidiaries
 
 
 
Consolidated Statement of Income
 
 
 
 
Three Months Ended March 31
(Dollars in millions, except per share information)
2014
 
2013
Interest income
 
 
 
Loans and leases
$
8,760

 
$
9,178

Debt securities
1,997

 
2,549

Federal funds sold and securities borrowed or purchased under agreements to resell
265

 
315

Trading account assets
1,177

 
1,337

Other interest income
736

 
722

Total interest income
12,935

 
14,101

 
 
 
 
Interest expense
 
 
 
Deposits
291

 
382

Short-term borrowings
609

 
749

Trading account liabilities
435

 
472

Long-term debt
1,515

 
1,834

Total interest expense
2,850

 
3,437

Net interest income
10,085

 
10,664

 
 
 
 
Noninterest income
 
 
 
Card income
1,393

 
1,410

Service charges
1,826

 
1,799

Investment and brokerage services
3,269

 
3,027

Investment banking income
1,542

 
1,535

Equity investment income
784

 
563

Trading account profits
2,467

 
2,989

Mortgage banking income
412

 
1,263

Gains on sales of debt securities
377

 
68

Other income (loss)
412

 
(112
)
Other-than-temporary impairment losses on available-for-sale debt securities:
 
 
 
Total other-than-temporary impairment losses
(1
)
 
(14
)
Less: Portion of other-than-temporary impairment losses recognized in other comprehensive income

 
5

Net impairment losses recognized in earnings on available-for-sale debt securities
(1
)
 
(9
)
Total noninterest income
12,481

 
12,533

Total revenue, net of interest expense
22,566

 
23,197

 
 
 
 
Provision for credit losses
1,009

 
1,713

 
 
 
 
Noninterest expense
 
 
 
Personnel
9,749

 
9,891

Occupancy
1,115

 
1,154

Equipment
546

 
550

Marketing
442

 
429

Professional fees
558

 
649

Amortization of intangibles
239

 
276

Data processing
833

 
812

Telecommunications
370

 
409

Other general operating
8,386

 
5,330

Total noninterest expense
22,238

 
19,500

Income (loss) before income taxes
(681
)
 
1,984

Income tax expense (benefit)
(405
)
 
501

Net income (loss)
$
(276
)
 
$
1,483

Preferred stock dividends
238

 
373

Net income (loss) applicable to common shareholders
$
(514
)
 
$
1,110

 
 
 
 
Per common share information
 
 
 
Earnings (loss)
$
(0.05
)
 
$
0.10

Diluted earnings (loss)
(0.05
)
 
0.10

Dividends paid
0.01

 
0.01

Average common shares issued and outstanding (in thousands)
10,560,518

 
10,798,975

Average diluted common shares issued and outstanding (in thousands)
10,560,518

 
11,154,778

See accompanying Notes to Consolidated Financial Statements.

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Bank of America Corporation and Subsidiaries
Consolidated Statement of Comprehensive Income
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Net income (loss)
$
(276
)
 
$
1,483

Other comprehensive income (loss), net-of-tax:
 
 
 
Net change in available-for-sale debt and marketable equity securities
1,289

 
(906
)
Net change in derivatives
208

 
172

Employee benefit plan adjustments
49

 
85

Net change in foreign currency translation adjustments
(126
)
 
(42
)
Other comprehensive income (loss)
1,420

 
(691
)
Comprehensive income
$
1,144

 
$
792

See accompanying Notes to Consolidated Financial Statements.



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Bank of America Corporation and Subsidiaries
Consolidated Balance Sheet
(Dollars in millions)
March 31
2014
 
December 31
2013
Assets
 
 
 
Cash and due from banks
$
31,099

 
$
36,852

Interest-bearing deposits with the Federal Reserve and non-U.S. central banks
120,546

 
94,470

Cash and cash equivalents
151,645

 
131,322

Time deposits placed and other short-term investments
12,793

 
11,540

Federal funds sold and securities borrowed or purchased under agreements to resell (includes $68,091 and $75,614 measured at fair value)
215,299

 
190,328

Trading account assets (includes $102,531, and $111,817 pledged as collateral)
195,949

 
200,993

Derivative assets
45,302

 
47,495

Debt securities:
 
 
 
Carried at fair value (includes $45,741 and $52,283 pledged as collateral)
285,576

 
268,795

Held-to-maturity, at cost (fair value – $53,106 and $52,430; $17,732 and $20,869 pledged as collateral)
55,120

 
55,150

Total debt securities
340,696

 
323,945

Loans and leases (includes $11,063 and $10,042 measured at fair value and $79,325 and $74,166 pledged as collateral)
916,217

 
928,233

Allowance for loan and lease losses
(16,618
)
 
(17,428
)
Loans and leases, net of allowance
899,599

 
910,805

Premises and equipment, net
10,351

 
10,475

Mortgage servicing rights (includes $4,765 and $5,042 measured at fair value)
4,765

 
5,052

Goodwill
69,842

 
69,844

Intangible assets
5,337

 
5,574

Loans held-for-sale (includes $6,172 and $6,656 measured at fair value)
12,317

 
11,362

Customer and other receivables
64,135

 
59,448

Other assets (includes $19,181 and $18,055 measured at fair value)
121,821

 
124,090

Total assets
$
2,149,851

 
$
2,102,273

 
 
 
 
 
 
 
 
Assets of consolidated variable interest entities included in total assets above (isolated to settle the liabilities of the variable interest entities)
Trading account assets
$
8,052

 
$
8,412

Derivative assets
23

 
185

Loans and leases
104,556

 
109,118

Allowance for loan and lease losses
(2,614
)
 
(2,674
)
Loans and leases, net of allowance
101,942

 
106,444

Loans held-for-sale
1,294

 
1,384

All other assets
3,970

 
4,577

Total assets of consolidated variable interest entities
$
115,281

 
$
121,002

See accompanying Notes to Consolidated Financial Statements.


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Bank of America Corporation and Subsidiaries
Consolidated Balance Sheet (continued)
(Dollars in millions)
March 31
2014
 
December 31
2013
Liabilities
 
 
 
Deposits in U.S. offices:
 
 
 
Noninterest-bearing
$
375,196

 
$
373,084

Interest-bearing (includes $1,835 and $1,899 measured at fair value)
676,328

 
667,714

Deposits in non-U.S. offices:
 
 
 
Noninterest-bearing
9,050

 
8,241

Interest-bearing
73,076

 
70,232

Total deposits
1,133,650

 
1,119,271

Federal funds purchased and securities loaned or sold under agreements to repurchase (includes $34,044 and $33,684 measured at fair value)
203,108

 
198,106

Trading account liabilities
89,076

 
83,469

Derivative liabilities
36,911

 
37,407

Short-term borrowings (includes $2,305 and $1,520 measured at fair value)
51,409

 
45,999

Accrued expenses and other liabilities (includes $12,704 and $11,233 measured at fair value and $509 and $484 of reserve for unfunded lending commitments)
149,024

 
135,662

Long-term debt (includes $45,573 and $47,035 measured at fair value)
254,785

 
249,674

Total liabilities
1,917,963

 
1,869,588

Commitments and contingencies (Note 6 – Securitizations and Other Variable Interest Entities, Note 7 – Representations and Warranties Obligations and Corporate Guarantees and Note 10 – Commitments and Contingencies)


 


 
 
 
 
Shareholders' equity
 
 
 
Preferred stock, $0.01 par value; authorized – 100,000,000 shares; issued and outstanding – 3,407,790 and 3,407,790 shares
13,352

 
13,352

Common stock and additional paid-in capital, $0.01 par value; authorized – 12,800,000,000 shares; issued and outstanding – 10,530,045,485 and 10,591,808,296 shares
153,696

 
155,293

Retained earnings
71,877

 
72,497

Accumulated other comprehensive income (loss)
(7,037
)
 
(8,457
)
Total shareholders' equity
231,888

 
232,685

Total liabilities and shareholders' equity
$
2,149,851

 
$
2,102,273

 
 
 
 
Liabilities of consolidated variable interest entities included in total liabilities above
 
 
 
Short-term borrowings (includes $0 and $77 of non-recourse borrowings)
$
1,176

 
$
1,150

Long-term debt (includes $14,939 and $16,209 of non-recourse debt)
18,338

 
19,448

All other liabilities (includes $99 and $138 of non-recourse liabilities)
179

 
253

Total liabilities of consolidated variable interest entities
$
19,693

 
$
20,851

See accompanying Notes to Consolidated Financial Statements.



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Bank of America Corporation and Subsidiaries
Consolidated Statement of Changes in Shareholders' Equity
 
 
Preferred
Stock
Common Stock and Additional Paid-in Capital
Retained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
Total
Shareholders'
Equity
(Dollars in millions, shares in thousands)
Shares
Amount
Balance, December 31, 2012
$
18,768

10,778,264

$
158,142

$
62,843

$
(2,797
)
$
236,956

Net income
 
 
 
1,483

 
1,483

Net change in available-for-sale debt and marketable equity securities
 
 
 
 
(906
)
(906
)
Net change in derivatives
 
 
 
 
172

172

Employee benefit plan adjustments
 
 
 
 
85

85

Net change in foreign currency translation adjustments
 
 
 
 
(42
)
(42
)
Dividends paid:
 
 
 
 
 
 
Common
 
 
 
(109
)
 
(109
)
Preferred
 
 
 
(373
)
 
(373
)
Net issuance of preferred stock
12

 
 
 
 
12

Common stock issued under employee plans and related tax effects
 
44,116

15

 
 
15

Balance, March 31, 2013
$
18,780

10,822,380

$
158,157

$
63,844

$
(3,488
)
$
237,293

 
 
 
 
 
 
 
Balance, December 31, 2013
$
13,352

10,591,808

$
155,293

$
72,497

$
(8,457
)
$
232,685

Net loss
 
 
 
(276
)
 
(276
)
Net change in available-for-sale debt and marketable equity securities
 
 
 
 
1,289

1,289

Net change in derivatives
 
 
 
 
208

208

Employee benefit plan adjustments
 
 
 
 
49

49

Net change in foreign currency translation adjustments
 
 
 
 
(126
)
(126
)
Dividends paid:
 
 
 
 
 
 
Common
 
 
 
(106
)
 
(106
)
Preferred
 
 
 
(238
)
 
(238
)
Common stock issued under employee plans and related tax effects
 
24,925

(155
)
 
 
(155
)
Common stock repurchased
 
(86,688
)
(1,442
)
 
 
(1,442
)
Balance, March 31, 2014
$
13,352

10,530,045

$
153,696

$
71,877

$
(7,037
)
$
231,888

See accompanying Notes to Consolidated Financial Statements.



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Bank of America Corporation and Subsidiaries
Consolidated Statement of Cash Flows
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Operating activities
 
 
 
Net income (loss)
$
(276
)
 
$
1,483

Reconciliation of net income (loss) to net cash provided by operating activities:
 
 
 
Provision for credit losses
1,009

 
1,713

Gains on sales of debt securities
(377
)
 
(68
)
Debit valuation adjustments on structured liabilities
(197
)
 
90

Depreciation and premises improvements amortization
390

 
411

Amortization of intangibles
239

 
276

Net amortization of premium/discount on debt securities
667

 
340

Deferred income taxes
(732
)
 
(146
)
Originations and purchases of loans held-for-sale
(10,024
)
 
(20,060
)
Proceeds from sales and paydowns of loans originally designated as held-for-sale
8,026

 
21,266

Net decrease in trading and derivative instruments
13,536

 
22,642

Net (increase) decrease in other assets
(3,319
)
 
11,028

Net increase (decrease) in accrued expenses and other liabilities
13,337

 
(14,528
)
Other operating activities, net
444

 
2,021

Net cash provided by operating activities
22,723

 
26,468

Investing activities
 
 
 
Net (increase) decrease in time deposits placed and other short-term investments
(1,253
)
 
5,954

Net increase in federal funds sold and securities borrowed or purchased under agreements to resell
(24,971
)
 
(699
)
Proceeds from sales of debt securities carried at fair value
31,106

 
15,375

Proceeds from paydowns and maturities of debt securities carried at fair value
17,870

 
21,455

Purchases of debt securities carried at fair value
(63,679
)
 
(33,577
)
Proceeds from paydowns and maturities of held-to-maturity debt securities
1,326

 
2,567

Purchases of held-to-maturity debt securities
(1,447
)
 
(2,713
)
Proceeds from sales of loans and leases
4,508

 
751

Purchases of loans and leases
(2,473
)
 
(9,089
)
Other changes in loans and leases, net
8,767

 
719

Net sales (purchases) of premises and equipment
(266
)
 
55

Proceeds from sales of foreclosed properties
164

 
262

Proceeds from sales of investments
994

 
674

Other investing activities, net
(61
)
 
(64
)
Net cash provided by (used in) investing activities
(29,415
)
 
1,670

Financing activities
 
 
 
Net increase (decrease) in deposits
14,379

 
(10,078
)
Net increase (decrease) in federal funds purchased and securities loaned or sold under agreements to repurchase
5,002

 
(45,110
)
Net increase in short-term borrowings
5,410

 
11,467

Proceeds from issuance of long-term debt
19,245

 
20,194

Retirement of long-term debt
(15,255
)
 
(12,556
)
Proceeds from issuance of preferred stock

 
12

Common stock repurchased
(1,442
)
 

Cash dividends paid
(344
)
 
(482
)
Excess tax benefits on share-based payments
34

 
12

Other financing activities, net
(12
)
 
(11
)
Net cash provided by (used in) financing activities
27,017

 
(36,552
)
Effect of exchange rate changes on cash and cash equivalents
(2
)
 
(1,358
)
Net increase (decrease) in cash and cash equivalents
20,323

 
(9,772
)
Cash and cash equivalents at January 1
131,322

 
110,752

Cash and cash equivalents at March 31
$
151,645

 
$
100,980

See accompanying Notes to Consolidated Financial Statements.

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Table of Contents

Bank of America Corporation and Subsidiaries
Notes to Consolidated Financial Statements

NOTE 1 – Summary of Significant Accounting Principles

Bank of America Corporation (together with its consolidated subsidiaries, the Corporation), a bank holding company and a financial holding company, provides a diverse range of financial services and products throughout the U.S. and in certain international markets. The term "the Corporation" as used herein may refer to Bank of America Corporation individually, Bank of America Corporation and its subsidiaries, or certain of Bank of America Corporation's subsidiaries or affiliates.

The Corporation conducts its activities through banking and nonbanking subsidiaries. The Corporation operates its banking activities primarily under two charters: Bank of America, National Association (Bank of America, N.A. or BANA) and FIA Card Services, National Association (FIA Card Services, N.A. or FIA).

Principles of Consolidation and Basis of Presentation

The Consolidated Financial Statements include the accounts of the Corporation and its majority-owned subsidiaries, and those variable interest entities (VIEs) where the Corporation is the primary beneficiary. Intercompany accounts and transactions have been eliminated. Results of operations of acquired companies are included from the dates of acquisition and for VIEs, from the dates that the Corporation became the primary beneficiary. Assets held in an agency or fiduciary capacity are not included in the Consolidated Financial Statements. The Corporation accounts for investments in companies for which it owns a voting interest and for which it has the ability to exercise significant influence over operating and financing decisions using the equity method of accounting or at fair value under the fair value option. These investments are included in other assets. Equity method investments are subject to impairment testing and the Corporation's proportionate share of income or loss is included in equity investment income.

The preparation of the Consolidated Financial Statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect reported amounts and disclosures. Realized results could differ from those estimates and assumptions.

These unaudited Consolidated Financial Statements should be read in conjunction with the audited Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K. The nature of the Corporation's business is such that the results of any interim period are not necessarily indicative of results for a full year. In the opinion of management, all adjustments, which consist of normal recurring adjustments necessary for a fair statement of the interim period results have been made. The Corporation evaluates subsequent events through the date of filing with the Securities and Exchange Commission (SEC). Certain prior-period amounts have been reclassified to conform to current period presentation.

New Accounting Pronouncements

In January 2014, the FASB issued new guidance on accounting for qualified affordable housing projects which permits entities to make an accounting policy election to apply the proportionate amortization method when specific conditions are met. The new accounting guidance is effective on a retrospective basis beginning on January 1, 2015 with early adoption permitted. The Corporation is currently assessing whether it will adopt a new method. If a new method is adopted, the Corporation does not expect it to have a material impact on the consolidated financial position or results of operations.



138

Table of Contents

Accounting Policies

All significant accounting policies are discussed either in this Note, in Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K or are included in the Notes herein listed below.

INDEX
Page
Note 2 – Derivatives
Note 3 – Securities
Note 4 – Outstanding Loans and Leases
Note 6 – Securitizations and Other Variable Interest Entities
Note 7 – Representations and Warranties Obligations and Corporate Guarantees
Note 10 – Commitments and Contingencies
Note 13 – Earnings Per Common Share
Note 14 – Fair Value Measurements
Note 17 – Mortgage Servicing Rights


139

Table of Contents

NOTE 2 – Derivatives
 
Derivative Balances

Derivatives are entered into on behalf of customers, for trading, or to support risk management activities. Derivatives used in risk management activities include derivatives that may or may not be designated in qualifying hedge accounting relationships. Derivatives that are not designated in qualifying hedge accounting relationships are referred to as other risk management derivatives. For more information on the Corporation's derivatives and hedging activities, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K. The following tables present derivative instruments included on the Consolidated Balance Sheet in derivative assets and liabilities at March 31, 2014 and December 31, 2013. Balances are presented on a gross basis, prior to the application of counterparty and cash collateral netting. Total derivative assets and liabilities are adjusted on an aggregate basis to take into consideration the effects of legally enforceable master netting agreements and have been reduced by the cash collateral received or paid.

 
March 31, 2014
 
 
 
Gross Derivative Assets
 
Gross Derivative Liabilities
(Dollars in billions)
Contract/
Notional (1)
 
Trading Derivatives and Other Risk Management Derivatives
 
Qualifying
Accounting
Hedges
 
Total
 
Trading Derivatives and Other Risk Management Derivatives
 
Qualifying
Accounting
Hedges
 
Total
Interest rate contracts
 
 
 
 
 
 
 
 
 
 
 
 
 
Swaps
$
31,892.5

 
$
583.1

 
$
7.9

 
$
591.0

 
$
577.9

 
$
0.7

 
$
578.6

Futures and forwards
7,900.8

 
1.3

 

 
1.3

 
1.2

 

 
1.2

Written options
1,925.8

 

 

 

 
67.9

 

 
67.9

Purchased options
1,901.3

 
67.3

 

 
67.3

 

 

 

Foreign exchange contracts
 
 
 
 
 
 
 
 
 
 
 
 


Swaps
2,258.3

 
35.1

 
0.7

 
35.8

 
34.2

 
0.7

 
34.9

Spot, futures and forwards
3,504.4

 
23.5

 
0.4

 
23.9

 
24.9

 
0.9

 
25.8

Written options
506.1

 

 

 

 
8.0

 

 
8.0

Purchased options
482.4

 
7.6

 

 
7.6

 

 

 

Equity contracts
 
 
 
 
 
 
 
 
 
 
 
 


Swaps
187.8

 
3.5

 

 
3.5

 
3.9

 

 
3.9

Futures and forwards
75.9

 
1.1

 

 
1.1

 
1.5

 

 
1.5

Written options
320.9

 

 

 

 
29.6

 

 
29.6

Purchased options
285.6

 
28.7

 

 
28.7

 

 

 

Commodity contracts
 
 
 
 
 
 
 
 
 
 
 
 


Swaps
71.8

 
3.8

 

 
3.8

 
5.7

 

 
5.7

Futures and forwards
541.4

 
5.8

 

 
5.8

 
3.6

 

 
3.6

Written options
156.5

 

 

 

 
4.9

 

 
4.9

Purchased options
158.4

 
5.1

 

 
5.1

 

 

 

Credit derivatives
 
 
 
 
 
 
 
 
 
 
 
 


Purchased credit derivatives:
 
 
 
 
 
 
 
 
 
 
 
 


Credit default swaps
1,304.8

 
13.7

 

 
13.7

 
28.1

 

 
28.1

Total return swaps/other
60.0

 
0.4

 

 
0.4

 
3.8

 

 
3.8

Written credit derivatives:
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit default swaps
1,272.0

 
29.3

 

 
29.3

 
11.9

 

 
11.9

Total return swaps/other
76.5

 
6.0

 

 
6.0

 
0.1

 

 
0.1

Gross derivative assets/liabilities
 
 
$
815.3

 
$
9.0

 
$
824.3

 
$
807.2

 
$
2.3

 
$
809.5

Less: Legally enforceable master netting agreements
 
 
 
(736.2
)
 
 
 
 
 
(736.2
)
Less: Cash collateral received/paid
 
 
 
 
 
 
(42.8
)
 
 
 
 
 
(36.4
)
Total derivative assets/liabilities
 
 
 
 
 
$
45.3

 
 
 
 
 
$
36.9

(1) 
Represents the total contract/notional amount of derivative assets and liabilities outstanding.

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Table of Contents

 
December 31, 2013
 
 
 
Gross Derivative Assets
 
Gross Derivative Liabilities
(Dollars in billions)
Contract/
Notional (1)
 
Trading Derivatives and Other Risk Management Derivatives
 
Qualifying
Accounting
Hedges
 
Total
 
Trading Derivatives and Other Risk Management Derivatives
 
Qualifying
Accounting
Hedges
 
Total
Interest rate contracts
 
 
 
 
 
 
 
 
 
 
 
 
 
Swaps
$
33,272.0

 
$
659.9

 
$
7.5

 
$
667.4

 
$
658.4

 
$
0.9

 
$
659.3

Futures and forwards
8,217.6

 
1.6

 

 
1.6

 
1.5

 

 
1.5

Written options
2,065.4

 

 

 

 
64.4

 

 
64.4

Purchased options
2,028.3

 
65.4

 

 
65.4

 

 

 

Foreign exchange contracts
 
 
 
 
 
 
 
 
 
 
 
 
 
Swaps
2,284.1

 
43.1

 
1.0

 
44.1

 
42.7

 
1.0

 
43.7

Spot, futures and forwards
2,922.5

 
32.5

 
0.7

 
33.2

 
33.5

 
1.1

 
34.6

Written options
412.4

 

 

 

 
9.2

 

 
9.2

Purchased options
392.4

 
8.8

 

 
8.8

 

 

 

Equity contracts
 
 
 
 
 
 
 
 
 
 
 
 
 
Swaps
162.0

 
3.6

 

 
3.6

 
4.2

 

 
4.2

Futures and forwards
71.4

 
1.1

 

 
1.1

 
1.4

 

 
1.4

Written options
315.6

 

 

 

 
29.6

 

 
29.6

Purchased options
266.7

 
30.4

 

 
30.4

 

 

 

Commodity contracts
 
 
 
 
 
 
 
 
 
 
 
 
 
Swaps
73.1

 
3.8

 

 
3.8

 
5.7

 

 
5.7

Futures and forwards
454.4

 
4.7

 

 
4.7

 
2.5

 

 
2.5

Written options
157.3

 

 

 

 
5.0

 

 
5.0

Purchased options
164.0

 
5.2

 

 
5.2

 

 

 

Credit derivatives
 
 
 
 
 
 
 
 
 
 
 
 
 
Purchased credit derivatives:
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit default swaps
1,305.1

 
15.7

 

 
15.7

 
28.1

 

 
28.1

Total return swaps/other
38.1

 
2.0

 

 
2.0

 
3.2

 

 
3.2

Written credit derivatives:
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit default swaps
1,265.4

 
29.3

 

 
29.3

 
13.8

 

 
13.8

Total return swaps/other
63.4

 
4.0

 

 
4.0

 
0.2

 

 
0.2

Gross derivative assets/liabilities
 
 
$
911.1

 
$
9.2

 
$
920.3

 
$
903.4

 
$
3.0

 
$
906.4

Less: Legally enforceable master netting agreements
 
 
 
(825.5
)
 
 
 
 
 
(825.5
)
Less: Cash collateral received/paid
 
 
 
 
 
 
(47.3
)
 
 
 
 
 
(43.5
)
Total derivative assets/liabilities
 
 
 
 
 
$
47.5

 
 
 
 
 
$
37.4

(1) 
Represents the total contract/notional amount of derivative assets and liabilities outstanding.

Offsetting of Derivatives

The Corporation enters into International Swaps and Derivatives Association, Inc. (ISDA) master netting agreements or similar agreements with substantially all of the Corporation's derivative counterparties. Where legally enforceable, these master netting agreements give the Corporation, in the event of default by the counterparty, the right to liquidate securities held as collateral and to offset receivables and payables with the same counterparty. For purposes of the Consolidated Balance Sheet, the Corporation offsets derivative assets and liabilities and cash collateral held with the same counterparty where it has such a legally enforceable master netting agreement.


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Table of Contents

The Offsetting of Derivatives table presents derivative instruments included in derivative assets and liabilities on the Consolidated Balance Sheet at March 31, 2014 and December 31, 2013 by primary risk (e.g., interest rate risk) and the platform, where applicable, on which these derivatives are transacted. Exchange-traded derivatives include listed options transacted on an exchange. Over-the-counter (OTC) derivatives include bilateral transactions between the Corporation and a particular counterparty. OTC cleared derivatives include bilateral transactions between the Corporation and a counterparty where the transaction is cleared through a clearinghouse. Balances are presented on a gross basis, prior to the application of counterparty and cash collateral netting. Total gross derivative assets and liabilities are adjusted on an aggregate basis to take into consideration the effects of legally enforceable master netting agreements which includes reducing the balance for counterparty netting and cash collateral received or paid.

Other gross derivative assets and liabilities in the table represent derivatives entered into under master netting agreements where uncertainty exists as to the enforceability of these agreements under bankruptcy laws in some countries or industries, and accordingly, receivables and payables with counterparties in these countries or industries are reported on a gross basis.

Also included in the table is financial instrument collateral related to legally enforceable master netting agreements that represents securities collateral received or pledged and customer cash collateral held at third-party custodians. These amounts are not offset on the Consolidated Balance Sheet but are shown as a reduction to total derivative assets and liabilities in the table to derive net derivative assets and liabilities.

For more information on offsetting of securities financing agreements, see Note 9 – Federal Funds Sold or Purchased, Securities Financing Agreements and Short-term Borrowings.


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Table of Contents

Offsetting of Derivatives
 
 
 
 
 
 
 
 
March 31, 2014
 
December 31, 2013
(Dollars in billions)
Derivative
Assets
 
Derivative
Liabilities
 
Derivative
Assets
 
Derivative
Liabilities
Interest rate contracts
 
 
 
 
 
 
 
Over-the-counter
$
369.0

 
$
353.0

 
$
381.7

 
$
365.9

Exchange-traded
0.4

 
0.3

 
0.4

 
0.3

Over-the-counter cleared
289.1

 
292.4

 
351.2

 
356.5

Foreign exchange contracts
 
 
 
 
 
 
 
Over-the-counter
64.5

 
65.7

 
82.9

 
83.9

Equity contracts
 

 
 
 
 

 
 
Over-the-counter
19.7

 
17.4

 
20.3

 
17.6

Exchange-traded
7.7

 
9.9

 
8.4

 
9.8

Commodity contracts
 
 
 
 
 
 
 
Over-the-counter
7.4

 
8.6

 
6.3

 
7.4

Exchange-traded
3.4

 
3.0

 
3.3

 
2.9

Over-the-counter cleared
0.1

 
0.1

 

 

Credit derivatives
 

 
 

 
 

 
 

Over-the-counter
42.1

 
37.4

 
44.0

 
38.9

Over-the-counter cleared
6.4

 
6.1

 
5.8

 
5.9

Total gross derivative assets/liabilities, before netting


 


 
 
 
 
Over-the-counter
502.7

 
482.1

 
535.2

 
513.7

Exchange-traded
11.5

 
13.2

 
12.1

 
13.0

Over-the-counter cleared
295.6

 
298.6

 
357.0

 
362.4

Less: Legally enforceable master netting and cash collateral received/paid
 
 
 
 
 
 
 
Over-the-counter
(473.7
)
 
(463.6
)
 
(505.0
)
 
(495.4
)
Exchange-traded
(10.4
)
 
(10.4
)
 
(11.2
)
 
(11.2
)
Over-the-counter cleared
(294.9
)
 
(298.6
)
 
(356.6
)
 
(362.4
)
Derivative assets/liabilities, after netting
30.8

 
21.3

 
31.5

 
20.1

Other gross derivative assets/liabilities
14.5

 
15.6

 
16.0

 
17.3

Total derivative assets/liabilities
45.3

 
36.9

 
47.5

 
37.4

Less: Financial instruments collateral (1)
(9.1
)
 
(4.4
)
 
(10.1
)
 
(4.6
)
Total net derivative assets/liabilities
$
36.2

 
$
32.5

 
$
37.4

 
$
32.8

(1)
These amounts are limited to the derivative asset/liability balance and, accordingly, do not include excess collateral received/pledged.

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Table of Contents

ALM and Risk Management Derivatives

The Corporation's asset and liability management (ALM) and risk management activities include the use of derivatives to mitigate risk to the Corporation including derivatives designated in qualifying hedge accounting relationships and derivatives used in other risk management activities. Interest rate, foreign exchange, equity, commodity and credit contracts are utilized in the Corporation's ALM and risk management activities.

The Corporation maintains an overall interest rate risk management strategy that incorporates the use of interest rate contracts, which are generally non-leveraged generic interest rate and basis swaps, options, futures and forwards, to minimize significant fluctuations in earnings that are caused by interest rate volatility. The Corporation's goal is to manage interest rate sensitivity and volatility so that movements in interest rates do not significantly adversely affect earnings or capital. As a result of interest rate fluctuations, hedged fixed-rate assets and liabilities appreciate or depreciate in fair value. Gains or losses on the derivative instruments that are linked to the hedged fixed-rate assets and liabilities are expected to substantially offset this unrealized appreciation or depreciation.

Market risk, including interest rate risk, can be substantial in the mortgage business. Market risk is the risk that values of mortgage assets or revenues will be adversely affected by changes in market conditions such as interest rate movements. To mitigate the interest rate risk in mortgage banking production income, the Corporation utilizes forward loan sale commitments and other derivative instruments including purchased options and certain debt securities. The Corporation also utilizes derivatives such as interest rate options, interest rate swaps, forward settlement contracts and Eurodollar futures to hedge certain market risks of mortgage servicing rights (MSRs). For more information on MSRs, see Note 17 – Mortgage Servicing Rights.

The Corporation uses foreign exchange contracts to manage the foreign exchange risk associated with certain foreign currency-denominated assets and liabilities, as well as the Corporation's investments in non-U.S. subsidiaries. Foreign exchange contracts, which include spot and forward contracts, represent agreements to exchange the currency of one country for the currency of another country at an agreed-upon price on an agreed-upon settlement date. Exposure to loss on these contracts will increase or decrease over their respective lives as currency exchange and interest rates fluctuate.

The Corporation enters into derivative commodity contracts such as futures, swaps, options and forwards as well as non-derivative commodity contracts to provide price risk management services to customers or to manage price risk associated with its physical and financial commodity positions. The non-derivative commodity contracts and physical inventories of commodities expose the Corporation to earnings volatility. Cash flow and fair value accounting hedges provide a method to mitigate a portion of this earnings volatility.

The Corporation purchases credit derivatives to manage credit risk related to certain funded and unfunded credit exposures. Credit derivatives include credit default swaps (CDS), total return swaps and swaptions. These derivatives are recorded on the Consolidated Balance Sheet at fair value with changes in fair value recorded in other income (loss).


144

Table of Contents

Derivatives Designated as Accounting Hedges

The Corporation uses various types of interest rate, commodity and foreign exchange derivative contracts to protect against changes in the fair value of its assets and liabilities due to fluctuations in interest rates, commodity prices and exchange rates (fair value hedges). The Corporation also uses these types of contracts and equity derivatives to protect against changes in the cash flows of its assets and liabilities, and other forecasted transactions (cash flow hedges). The Corporation hedges its net investment in consolidated non-U.S. operations determined to have functional currencies other than the U.S. dollar using forward exchange contracts and cross-currency basis swaps, and by issuing foreign currency-denominated debt (net investment hedges).

Fair Value Hedges

The table below summarizes certain information related to fair value hedges for the three months ended March 31, 2014 and 2013.

Derivatives Designated as Fair Value Hedges
Gains (Losses)
Three Months Ended March 31
 
2014
(Dollars in millions)
Derivative
 
Hedged
Item
 
Hedge
Ineffectiveness
Interest rate risk on long-term debt (1)
$
366

 
$
(560
)
 
$
(194
)
Interest rate and foreign currency risk on long-term debt (1)
118

 
(144
)
 
(26
)
Interest rate risk on available-for-sale securities (2)
2

 
(3
)
 
(1
)
Price risk on commodity inventory (3)
2

 
5

 
7

Total
$
488

 
$
(702
)
 
$
(214
)
 
 
 
 
 
 
 
2013
Interest rate risk on long-term debt (1)
$
(953
)
 
$
771

 
$
(182
)
Interest rate and foreign currency risk on long-term debt (1)
(1,538
)
 
1,456

 
(82
)
Interest rate risk on available-for-sale securities (2)
850

 
(846
)
 
4

Price risk on commodity inventory (3)
(3
)
 
3

 

Total
$
(1,644
)
 
$
1,384

 
$
(260
)
(1) 
Amounts are recorded in interest expense on long-term debt and in other income (loss).
(2) 
Amounts are recorded in interest income on debt securities.
(3) 
Amounts relating to commodity inventory are recorded in trading account profits.


145

Table of Contents

Cash Flow and Net Investment Hedges

The table below summarizes certain information related to cash flow hedges and net investment hedges for the three months ended March 31, 2014 and 2013. During the next 12 months, net losses in accumulated other comprehensive income (OCI) of $781 million ($488 million after-tax) on derivative instruments that qualify as cash flow hedges are expected to be reclassified into earnings. These net losses reclassified into earnings are expected to primarily reduce net interest income related to the respective hedged items. Amounts related to price risk on restricted stock awards reclassified from accumulated OCI are recorded in personnel expense.

Derivatives Designated as Cash Flow and Net Investment Hedges
 
Three Months Ended March 31
 
2014
(Dollars in millions, amounts pre-tax)
Gains (Losses) Recognized in Accumulated OCI on Derivatives
 
Gains (Losses) in Income Reclassified from Accumulated OCI
 
Hedge Ineffectiveness and Amounts Excluded from Effectiveness Testing (1)
Cash flow hedges
 
 
 
 
 
Interest rate risk on variable-rate portfolios
$
17

 
$
(281
)
 
$

Price risk on restricted stock awards
156

 
150

 

Total
$
173

 
$
(131
)
 
$

Net investment hedges
 
 
 
 
 
Foreign exchange risk
$
(181
)
 
$
(2
)
 
$
(58
)
 
 
 
 
 
 
 
2013
Cash flow hedges
 
 
 
 
 
Interest rate risk on variable-rate portfolios
$
(14
)
 
$
(275
)
 
$
(1
)
Price risk on restricted stock awards
55

 
40

 

Total
$
41

 
$
(235
)
 
$
(1
)
Net investment hedges
 
 
 
 
 
Foreign exchange risk
$
1,676

 
$
(94
)
 
$
(35
)
(1) 
Amounts related to derivatives designated as cash flow hedges represent hedge ineffectiveness and amounts related to net investment hedges represent amounts excluded from effectiveness testing.

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Table of Contents

Other Risk Management Derivatives

Other risk management derivatives are used by the Corporation to reduce certain risk exposures. These derivatives are not qualifying accounting hedges because either they did not qualify for or were not designated as accounting hedges. The table below presents gains (losses) on these derivatives for the three months ended March 31, 2014 and 2013. These gains (losses) are largely offset by the income or expense that is recorded on the hedged item.

Other Risk Management Derivatives
Gains (Losses)
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Price risk on mortgage banking production income (1, 2)
$
140

 
$
422

Market-related risk on mortgage banking servicing income (1)
241

 
(136
)
Credit risk on loans (3)
(6
)
 
3

Interest rate and foreign currency risk on ALM activities (4)
(598
)
 
(605
)
Price risk on restricted stock awards (5)
364

 
116

Other
(3
)
 
(4
)
Total
$
138

 
$
(204
)
(1) 
Net gains (losses) on these derivatives are recorded in mortgage banking income.
(2) 
Includes net gains on interest rate lock commitments related to the origination of mortgage loans that are held-for-sale, which are considered derivative instruments, of $173 million and $407 million for the three months ended March 31, 2014 and 2013.
(3) 
Net gains (losses) on these derivatives are recorded in other income (loss).
(4) 
The balance is primarily related to hedges of debt securities carried at fair value and hedges of foreign currency-denominated debt. Results from these items are recorded in other income (loss). The offsetting mark-to-market, while not included in the table above, is also recorded in other income (loss).
(5) 
Gains (losses) on these derivatives are recorded in personnel expense.

Sales and Trading Revenue

The Corporation enters into trading derivatives to facilitate client transactions and to manage risk exposures arising from trading account assets and liabilities. It is the Corporation's policy to include these derivative instruments in its trading activities which include derivatives and non-derivative cash instruments. The resulting risk from these derivatives is managed on a portfolio basis as part of the Corporation's Global Markets business segment. The related sales and trading revenue generated within Global Markets is recorded in various income statement line items including trading account profits and net interest income as well as other revenue categories. However, the majority of income related to derivative instruments is recorded in trading account profits.

Sales and trading revenue includes changes in the fair value and realized gains and losses on the sales of trading and other assets, net interest income, and fees primarily from commissions on equity securities. Revenue is generated by the difference in the client price for an instrument and the price at which the trading desk can execute the trade in the dealer market. For equity securities, commissions related to purchases and sales are recorded in the "Other" column in the Sales and Trading Revenue table. Changes in the fair value of these securities are included in trading account profits. For debt securities, revenue, with the exception of interest associated with the debt securities, is typically included in trading account profits. Unlike commissions for equity securities, the initial revenue related to broker/dealer services for debt securities is typically included in the pricing of the instrument rather than being charged through separate fee arrangements. Therefore, this revenue is recorded in trading account profits as part of the initial mark to fair value. For derivatives, the majority of revenue is included in trading account profits. In transactions where the Corporation acts as agent, which include exchange-traded futures and options, fees are recorded in other income (loss).

Gains (losses) on certain instruments, primarily loans, that the Global Markets business segment shares with Global Banking are not considered trading instruments and are excluded from sales and trading revenue in their entirety.


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The table below, which includes both derivatives and non-derivative cash instruments, identifies the amounts in the respective income statement line items attributable to the Corporation's sales and trading revenue in Global Markets, categorized by primary risk, for the three months ended March 31, 2014 and 2013. The difference between total trading account profits in the table below and in the Consolidated Statement of Income represents trading activities in business segments other than Global Markets. Global Markets results in Note 18 – Business Segment Information are presented on a fully taxable-equivalent (FTE) basis. The table below is not presented on a FTE basis.

Sales and Trading Revenue
 
 
 
 
 
 
 
 
Three Months Ended March 31
 
2014
(Dollars in millions)
Trading
Account
Profits
 
Net Interest Income
 
Other (1)
 
Total
Interest rate risk
$
353

 
$
280

 
$
113

 
$
746

Foreign exchange risk
237

 
2

 
(5
)
 
234

Equity risk
601

 
(18
)
 
601

 
1,184

Credit risk
1,039

 
700

 
155

 
1,894

Other risk
137

 
(90
)
 
73

 
120

Total sales and trading revenue
$
2,367

 
$
874

 
$
937

 
$
4,178

 
 
 
 
 
 
 
 
 
2013
Interest rate risk
$
677

 
$
293

 
$
(42
)
 
$
928

Foreign exchange risk
370

 

 
(8
)
 
362

Equity risk
608

 
15

 
530

 
1,153

Credit risk
1,040

 
716

 
(374
)
 
1,382

Other risk
195

 
(48
)
 
(11
)
 
136

Total sales and trading revenue
$
2,890

 
$
976

 
$
95

 
$
3,961

(1) 
Represents amounts in investment and brokerage services and other income (loss) that are recorded in Global Markets and included in the definition of sales and trading revenue. Includes investment and brokerage services revenue of $561 million and $528 million for the three months ended March 31, 2014 and 2013.

Credit Derivatives

The Corporation enters into credit derivatives primarily to facilitate client transactions and to manage credit risk exposures. Credit derivatives derive value based on an underlying third-party referenced obligation or a portfolio of referenced obligations and generally require the Corporation, as the seller of credit protection, to make payments to a buyer upon the occurrence of a pre-defined credit event. Such credit events generally include bankruptcy of the referenced credit entity and failure to pay under the obligation, as well as acceleration of indebtedness and payment repudiation or moratorium. For credit derivatives based on a portfolio of referenced credits or credit indices, the Corporation may not be required to make payment until a specified amount of loss has occurred and/or may only be required to make payment up to a specified amount.


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Credit derivative instruments where the Corporation is the seller of credit protection and their expiration are summarized at March 31, 2014 and December 31, 2013 in the table below. These instruments are classified as investment and non-investment grade based on the credit quality of the underlying referenced obligation. The Corporation considers ratings of BBB- or higher as investment grade. Non-investment grade includes non-rated credit derivative instruments. The Corporation discloses internal categorizations of investment grade and non-investment grade consistent with how risk is managed for these instruments.

Credit Derivative Instruments
 
 
 
March 31, 2014
 
Carrying Value
(Dollars in millions)
Less than
One Year
 
One to
Three Years
 
Three to
Five Years
 
Over Five
Years
 
Total
Credit default swaps:
 
 
 
 
 
 
 
 
 
Investment grade
$
3

 
$
219

 
$
756

 
$
880

 
$
1,858

Non-investment grade
518

 
1,833

 
2,019

 
5,704

 
10,074

Total
521

 
2,052

 
2,775

 
6,584

 
11,932

Total return swaps/other:
 
 
 
 
 
 
 
 
 
Investment grade
25

 

 

 

 
25

Non-investment grade
24

 
70

 
2

 
7

 
103

Total
49

 
70

 
2

 
7

 
128

Total credit derivatives
$
570

 
$
2,122

 
$
2,777

 
$
6,591

 
$
12,060

Credit-related notes: (1)
 
 
 
 
 
 
 
 
 
Investment grade
$
2

 
$
279

 
$
601

 
$
4,024

 
$
4,906

Non-investment grade
124

 
109

 
348

 
1,036

 
1,617

Total credit-related notes
$
126

 
$
388

 
$
949

 
$
5,060

 
$
6,523

 
Maximum Payout/Notional
Credit default swaps:
 
 
 
 
 
 
 
 
 
Investment grade
$
161,359

 
$
377,903

 
$
409,371

 
$
57,499

 
$
1,006,132

Non-investment grade
47,811

 
90,484

 
95,078

 
32,498

 
265,871

Total
209,170

 
468,387

 
504,449

 
89,997

 
1,272,003

Total return swaps/other:
 
 
 
 
 
 
 
 
 
Investment grade
36,553

 

 

 

 
36,553

Non-investment grade
25,557

 
9,964

 
3,269

 
1,135

 
39,925

Total
62,110

 
9,964

 
3,269

 
1,135

 
76,478

Total credit derivatives
$
271,280

 
$
478,351

 
$
507,718

 
$
91,132

 
$
1,348,481

 
 
 
 
 
 
 
 
 
 
 
December 31, 2013
 
Carrying Value
Credit default swaps:
 
 
 
 
 
 
 
 
 
Investment grade
$
2

 
$
220

 
$
974

 
$
1,134

 
$
2,330

Non-investment grade
424

 
1,924

 
2,469

 
6,667

 
11,484

Total
426

 
2,144

 
3,443

 
7,801

 
13,814

Total return swaps/other:
 
 
 
 
 
 
 
 
 
Investment grade
22

 

 

 

 
22

Non-investment grade
29

 
38

 
2

 
86

 
155

Total
51

 
38

 
2

 
86

 
177

Total credit derivatives
$
477

 
$
2,182

 
$
3,445

 
$
7,887

 
$
13,991

Credit-related notes: (1)
 
 
 
 
 
 
 
 
 
Investment grade
$

 
$
278

 
$
595

 
$
4,457

 
$
5,330

Non-investment grade
145

 
107

 
756

 
946

 
1,954

Total credit-related notes
$
145

 
$
385

 
$
1,351

 
$
5,403

 
$
7,284

 
Maximum Payout/Notional
Credit default swaps:
 
 
 
 
 
 
 
 
 
Investment grade
$
170,764

 
$
379,273

 
$
411,426

 
$
36,039

 
$
997,502

Non-investment grade
53,316

 
90,986

 
95,319

 
28,257

 
267,878

Total
224,080

 
470,259

 
506,745

 
64,296

 
1,265,380

Total return swaps/other:
 
 
 
 
 
 
 
 
 
Investment grade
21,771

 

 

 

 
21,771

Non-investment grade
27,784

 
8,150

 
4,103

 
1,599

 
41,636

Total
49,555

 
8,150

 
4,103

 
1,599

 
63,407

Total credit derivatives
$
273,635

 
$
478,409

 
$
510,848

 
$
65,895

 
$
1,328,787

(1) 
For credit-related notes, maximum payout/notional is the same as carrying value.

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The notional amount represents the maximum amount payable by the Corporation for most credit derivatives. However, the Corporation does not monitor its exposure to credit derivatives based solely on the notional amount because this measure does not take into consideration the probability of occurrence. As such, the notional amount is not a reliable indicator of the Corporation's exposure to these contracts. Instead, a risk framework is used to define risk tolerances and establish limits to help ensure that certain credit risk-related losses occur within acceptable, predefined limits.

The Corporation manages its market risk exposure to credit derivatives by entering into a variety of offsetting derivative contracts and security positions. For example, in certain instances, the Corporation may purchase credit protection with identical underlying referenced names to offset its exposure. The carrying value and notional amount of written credit derivatives for which the Corporation held purchased credit derivatives with identical underlying referenced names and terms were $6.3 billion and $994.3 billion at March 31, 2014, and $8.1 billion and $1.0 trillion at December 31, 2013.

Credit-related notes in the table on page 149 include investments in securities issued by collateralized debt obligation (CDO), collateralized loan obligation (CLO) and credit-linked note vehicles. These instruments are primarily classified as trading securities. The carrying value of these instruments equals the Corporation's maximum exposure to loss. The Corporation is not obligated to make any payments to the entities under the terms of the securities owned.

Credit-related Contingent Features and Collateral

The Corporation executes the majority of its derivative contracts in the OTC market with large, international financial institutions, including broker/dealers and, to a lesser degree, with a variety of non-financial companies. Substantially all of the derivative transactions are executed on a daily margin basis. Therefore, events such as a credit rating downgrade (depending on the ultimate rating level) or a breach of credit covenants would typically require an increase in the amount of collateral required of the counterparty, where applicable, and/or allow the Corporation to take additional protective measures such as early termination of all trades. Further, as previously discussed on page 140, the Corporation enters into legally enforceable master netting agreements which reduce risk by permitting the closeout and netting of transactions with the same counterparty upon the occurrence of certain events.

A majority of the Corporation's derivative contracts contain credit risk-related contingent features, primarily in the form of ISDA master netting agreements and credit support documentation that enhance the creditworthiness of these instruments compared to other obligations of the respective counterparty with whom the Corporation has transacted. These contingent features may be for the benefit of the Corporation as well as its counterparties with respect to changes in the Corporation's creditworthiness and the mark-to-market exposure under the derivative transactions. At March 31, 2014 and December 31, 2013, the Corporation held cash and securities collateral of $69.6 billion and $74.4 billion, and posted cash and securities collateral of $48.0 billion and $56.1 billion in the normal course of business under derivative agreements.

In connection with certain OTC derivative contracts and other trading agreements, the Corporation can be required to provide additional collateral or to terminate transactions with certain counterparties in the event of a downgrade of the senior debt ratings of the Corporation or certain subsidiaries. The amount of additional collateral required depends on the contract and is usually a fixed incremental amount and/or the market value of the exposure.

At March 31, 2014, the amount of collateral, calculated based on the terms of the contracts, that the Corporation and certain subsidiaries could be required to post to counterparties but had not yet posted to counterparties was approximately $1.5 billion, including $620 million for BANA.

Some counterparties are currently able to unilaterally terminate certain contracts, or the Corporation or certain subsidiaries may be required to take other action such as find a suitable replacement or obtain a guarantee. At March 31, 2014, the current liability recorded for these derivative contracts was $143 million, against which the Corporation and certain subsidiaries had posted approximately $83 million of collateral.


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The table below presents the amount of additional collateral contractually required by derivative contracts and other trading agreements at March 31, 2014 if the rating agencies had downgraded their long-term senior debt ratings for the Corporation or certain subsidiaries by one incremental notch and by an additional second incremental notch.

Additional Collateral Required to be Posted Upon Downgrade
 
March 31, 2014
(Dollars in millions)
One incremental notch
 
Second incremental notch
Bank of America Corporation
$
1,166

 
$
3,712

Bank of America, N.A. and subsidiaries (1)
816

 
2,588

(1) 
Included in Bank of America Corporation collateral requirements in this table.

The table below presents the derivative liability that would be subject to unilateral termination by counterparties and the amounts of collateral that would have been posted at March 31, 2014 if the rating agencies had downgraded their long-term senior debt ratings for the Corporation or certain subsidiaries by one incremental notch and by an additional second incremental notch.

Derivative Liability Subject to Unilateral Termination Upon Downgrade
 
March 31, 2014
(Dollars in millions)
One incremental notch
 
Second incremental notch
Derivative liability
$
1,177

 
$
2,052

Collateral posted
925

 
1,674



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Table of Contents

Valuation Adjustments on Derivatives

The Corporation records credit risk valuation adjustments on derivatives in order to properly reflect the credit quality of the counterparties and its own credit quality. The Corporation calculates valuation adjustments on derivatives based on a modeled expected exposure that incorporates current market risk factors. The exposure also takes into consideration credit mitigants such as enforceable master netting agreements and collateral. CDS spread data is used to estimate the default probabilities and severities that are applied to the exposures. Where no observable credit default data is available for counterparties, the Corporation uses proxies and other market data to estimate default probabilities and severity.

Valuation adjustments on derivatives are affected by changes in market spreads, non-credit related market factors such as interest rate and currency changes that affect the expected exposure, and other factors like changes in collateral arrangements and partial payments. Credit spreads and non-credit factors can move independently. For example, for an interest rate swap, changes in interest rates may increase the expected exposure which would increase the counterparty credit valuation adjustment (CVA). Independently, counterparty credit spreads may tighten, which would result in an offsetting decrease to CVA.

The Corporation may enter into risk management activities to offset market driven exposures. The Corporation often hedges the counterparty spread risk in CVA with CDS. The Corporation hedges other market risks in both CVA and debit valuation adjustment (DVA) primarily with currency and interest rate swaps. Since the components of the valuation adjustments on derivatives move independently and the Corporation may not hedge all of the market driven exposures, the effect of a hedge may increase the gross valuation adjustments on derivatives or may result in a gross positive valuation adjustment on derivatives becoming a negative adjustment (or the reverse).

The table below presents CVA and DVA gains (losses) on derivatives, which are recorded in trading account profits on a gross and net of hedge basis, for the three months ended March 31, 2014 and 2013.

Valuation Adjustments on Derivatives
 
Three Months Ended March 31
 
2014
 
2013
(Dollars in millions)
Gross
Net
 
Gross
Net
Derivative assets (CVA) (1)
$
52

$
40

 
$
(131
)
$
(295
)
Derivative liabilities (DVA) (2)
(82
)
(85
)
 
375

379

(1) 
At both March 31, 2014 and December 31, 2013, the cumulative CVA reduced the derivative assets balance by $1.6 billion.
(2) 
At March 31, 2014 and December 31, 2013, the cumulative DVA reduced the derivative liabilities balance by $714 million and $803 million.


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NOTE 3 – Securities

The following tables present the amortized cost, gross unrealized gains and losses, and fair value of available-for-sale (AFS) debt securities, other debt securities carried at fair value, held-to-maturity (HTM) debt securities and AFS marketable equity securities at March 31, 2014 and December 31, 2013.

Debt Securities and Available-for-Sale Marketable Equity Securities
 
March 31, 2014
(Dollars in millions)
Amortized
Cost
 
Gross
Unrealized
Gains
 
Gross
Unrealized
Losses
 
Fair
Value
Available-for-sale debt securities
 
 
 
 
 
 
 
U.S. Treasury and agency securities
$
29,580

 
$
108

 
$
(121
)
 
$
29,567

Mortgage-backed securities:
 
 
 
 
 
 
 
Agency
169,216

 
830

 
(4,299
)
 
165,747

Agency-collateralized mortgage obligations
18,464

 
217

 
(109
)
 
18,572

Non-agency residential (1)
5,111

 
244

 
(97
)
 
5,258

Commercial
1,713

 
26

 
(5
)
 
1,734

Non-U.S. securities
7,109

 
31

 
(18
)
 
7,122

Corporate/Agency bonds
831

 
18

 
(4
)
 
845

Other taxable securities, substantially all asset-backed securities
14,695

 
42

 
(15
)
 
14,722

Total taxable securities
246,719

 
1,516

 
(4,668
)
 
243,567

Tax-exempt securities
6,443

 
4

 
(33
)
 
6,414

Total available-for-sale debt securities
253,162

 
1,520

 
(4,701
)
 
249,981

Other debt securities carried at fair value
36,453

 
82

 
(940
)
 
35,595

Total debt securities carried at fair value
289,615

 
1,602

 
(5,641
)
 
285,576

Held-to-maturity debt securities, substantially all U.S. agency mortgage-backed securities
55,120

 
50

 
(2,064
)
 
53,106

Total debt securities
$
344,735

 
$
1,652

 
$
(7,705
)
 
$
338,682

Available-for-sale marketable equity securities (2)
$
236

 
$

 
$
(20
)
 
$
216

 
 
 
 
 
 
 
 
 
December 31, 2013
Available-for-sale debt securities
 
 
 
 
 
 
 
U.S. Treasury and agency securities
$
8,910

 
$
106

 
$
(62
)
 
$
8,954

Mortgage-backed securities:
 
 
 
 
 
 
 
Agency
170,112

 
777

 
(5,954
)
 
164,935

Agency-collateralized mortgage obligations
22,731

 
76

 
(315
)
 
22,492

Non-agency residential (1)
6,124

 
238

 
(123
)
 
6,239

Commercial
2,429

 
63

 
(12
)
 
2,480

Non-U.S. securities
7,207

 
37

 
(24
)
 
7,220

Corporate/Agency bonds
860

 
20

 
(7
)
 
873

Other taxable securities, substantially all asset-backed securities
16,805

 
30

 
(5
)
 
16,830

Total taxable securities
235,178

 
1,347

 
(6,502
)
 
230,023

Tax-exempt securities
5,967

 
10

 
(49
)
 
5,928

Total available-for-sale debt securities
241,145

 
1,357

 
(6,551
)
 
235,951

Other debt securities carried at fair value
34,145

 
34

 
(1,335
)
 
32,844

Total debt securities carried at fair value
275,290

 
1,391

 
(7,886
)
 
268,795

Held-to-maturity debt securities, substantially all U.S. agency mortgage-backed securities
55,150

 
20

 
(2,740
)
 
52,430

Total debt securities
$
330,440

 
$
1,411

 
$
(10,626
)
 
$
321,225

Available-for-sale marketable equity securities (2)
$
230

 
$

 
$
(7
)
 
$
223

(1) 
At March 31, 2014 and December 31, 2013, the underlying collateral type included approximately 88 percent and 89 percent prime, seven percent and seven percent Alt-A, and five percent and four percent subprime.
(2) 
Classified in other assets on the Consolidated Balance Sheet.

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At March 31, 2014, the accumulated net unrealized loss on AFS debt securities included in accumulated OCI was $2.0 billion, net of the related income tax benefit of $1.2 billion. At March 31, 2014 and December 31, 2013, the Corporation had nonperforming AFS debt securities of $100 million and $103 million.

The table below presents the components of other debt securities carried at fair value where the changes in fair value are reported in other income (loss). In the three months ended March 31, 2014 and 2013, the Corporation recorded an unrealized mark-to-market net gain in other income (loss) of $444 million and a net loss of $159 million, and realized losses of $17 million and realized gains of $2 million on other debt securities carried at fair value, which excludes the benefit of certain hedges the results of which are also reported in other income (loss).

Other Debt Securities Carried at Fair Value
 
 
 
(Dollars in millions)
March 31
2014
 
December 31
2013
U.S. Treasury and agency securities
$
4,182

 
$
4,062

Mortgage-backed securities:
 
 
 
Agency
16,290

 
16,500

Agency-collateralized mortgage obligations
123

 
218

Commercial
770

 
749

Non-U.S. securities (1)
14,230

 
11,315

Total
$
35,595

 
$
32,844

(1) 
These securities are primarily used to satisfy certain international regulatory liquidity requirements.

The gross realized gains and losses on sales of AFS debt securities for the three months ended March 31, 2014 and 2013 are presented in the table below.

Gains and Losses on Sales of AFS Debt Securities
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Gross gains
$
378

 
$
69

Gross losses
(1
)
 
(1
)
Net gains on sales of AFS debt securities
$
377

 
$
68

Income tax expense attributable to realized net gains on sales of AFS debt securities
$
143

 
$
25


The amortized cost and fair value of the Corporation's debt securities carried at fair value and HTM debt securities from Fannie Mae (FNMA), the Government National Mortgage Association (GNMA), U.S. Treasury securities and Freddie Mac (FHLMC), where the investment exceeded 10 percent of consolidated shareholders' equity at March 31, 2014 and December 31, 2013, are presented in the table below.

Selected Securities Exceeding 10 Percent of Shareholders' Equity
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Amortized
Cost
 
Fair
Value
 
Amortized
Cost
 
Fair
Value
Fannie Mae
$
123,366

 
$
119,649

 
$
123,813

 
$
118,708

Government National Mortgage Association
114,050

 
111,994

 
118,700

 
115,314

U.S. Treasury securities
31,291

 
31,264

 
10,533

 
10,428

Freddie Mac
24,468

 
23,959

 
24,908

 
24,075



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The table below presents the fair value and the associated gross unrealized losses on AFS debt securities and whether these securities have had gross unrealized losses for less than 12 months or for 12 months or longer at March 31, 2014 and December 31, 2013.

Temporarily Impaired and Other-than-temporarily Impaired AFS Debt Securities
 
 
March 31, 2014
 
Less than 12 Months
 
12 Months or Longer
 
Total
(Dollars in millions)
Fair
Value
 
Gross
Unrealized
Losses
 
Fair
Value
 
Gross
Unrealized
Losses
 
Fair
Value
 
Gross
Unrealized
Losses
Temporarily impaired AFS debt securities
 
 
 
 
 
 
 
 
 
 
 
U.S. Treasury and agency securities
$
23,797

 
$
(119
)
 
$
93

 
$
(2
)
 
$
23,890

 
$
(121
)
Mortgage-backed securities:
 
 
 
 
 
 
 
 
 
 
 
Agency
131,550

 
(3,910
)
 
9,518

 
(389
)
 
141,068

 
(4,299
)
Agency-collateralized mortgage obligations
3,340

 
(49
)
 
2,900

 
(60
)
 
6,240

 
(109
)
Non-agency residential
531

 
(8
)
 
959

 
(88
)
 
1,490

 
(96
)
Commercial
530

 
(5
)
 

 

 
530

 
(5
)
Non-U.S. securities

 

 
42

 
(18
)
 
42

 
(18
)
Corporate/Agency bonds

 

 
313

 
(4
)
 
313

 
(4
)
Other taxable securities, substantially all asset-backed securities
2,300

 
(10
)
 
457

 
(5
)
 
2,757

 
(15
)
Total taxable securities
162,048

 
(4,101
)
 
14,282

 
(566
)
 
176,330

 
(4,667
)
Tax-exempt securities
1,588

 
(17
)
 
1,018

 
(16
)
 
2,606

 
(33
)
Total temporarily impaired AFS debt securities
163,636

 
(4,118
)
 
15,300

 
(582
)
 
178,936

 
(4,700
)
Other-than-temporarily impaired AFS debt securities (1)
 
 
 
 
 
 
 
 
 
 
 
Non-agency residential mortgage-backed securities

 

 
1

 
(1
)
 
1

 
(1
)
Total temporarily impaired and other-than-temporarily impaired AFS debt securities
$
163,636

 
$
(4,118
)
 
$
15,301

 
$
(583
)
 
$
178,937

 
$
(4,701
)
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2013
Temporarily impaired AFS debt securities
 
 
 
 
 
 
 
 
 
 
 
U.S. Treasury and agency securities
$
5,770

 
$
(61
)
 
$
19

 
$
(1
)
 
$
5,789

 
$
(62
)
Mortgage-backed securities:
 
 
 
 
 
 
 
 
 
 
 
Agency
132,032

 
(5,457
)
 
9,324

 
(497
)
 
141,356

 
(5,954
)
Agency-collateralized mortgage obligations
13,438

 
(210
)
 
2,661

 
(105
)
 
16,099

 
(315
)
Non-agency residential
819

 
(15
)
 
1,237

 
(106
)
 
2,056

 
(121
)
Commercial
286

 
(12
)
 

 

 
286

 
(12
)
Non-U.S. securities

 

 
45

 
(24
)
 
45

 
(24
)
Corporate/Agency bonds
106

 
(3
)
 
282

 
(4
)
 
388

 
(7
)
Other taxable securities, substantially all asset-backed securities
116

 
(2
)
 
280

 
(3
)
 
396

 
(5
)
Total taxable securities
152,567

 
(5,760
)
 
13,848

 
(740
)
 
166,415

 
(6,500
)
Tax-exempt securities
1,789

 
(30
)
 
990

 
(19
)
 
2,779

 
(49
)
Total temporarily impaired AFS debt securities
154,356

 
(5,790
)
 
14,838

 
(759
)
 
169,194

 
(6,549
)
Other-than-temporarily impaired AFS debt securities (1)
 
 
 
 
 
 
 
 
 
 
 
Non-agency residential mortgage-backed securities
2

 
(1
)
 
1

 
(1
)
 
3

 
(2
)
Total temporarily impaired and other-than-temporarily impaired AFS debt securities
$
154,358

 
$
(5,791
)
 
$
14,839

 
$
(760
)
 
$
169,197

 
$
(6,551
)
(1)
Includes other-than-temporarily impaired AFS debt securities on which an OTTI loss remains in accumulated OCI.

The Corporation recorded other-than-temporary impairment (OTTI) losses on AFS debt securities for the three months ended March 31, 2014 and 2013 as presented in the table below. All such OTTI losses in the three months ended March 31, 2014 and 2013 were on non-agency residential mortgage-backed securities (RMBS). A debt security is impaired when its fair value is less than its amortized cost. If the Corporation intends or will more-likely-than-not be required to sell a debt security prior to recovery, the entire impairment loss is recorded in the Consolidated Statement of Income. For AFS debt securities the Corporation does not intend or will not more-likely-than-not be required to sell, an analysis is performed to determine if any of the impairment is due to credit or whether it is due to other factors (e.g., interest rate). Credit losses are considered unrecoverable and are recorded in the Consolidated Statement of Income with the

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remaining unrealized losses recorded in accumulated OCI. In certain instances, the credit loss on a debt security may exceed the total impairment, in which case, the portion of the credit loss that exceeds the total impairment is recorded as an unrealized gain in accumulated OCI.

Net Impairment Losses Recognized in Earnings
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Total OTTI losses (unrealized and realized)
$
(1
)
 
$
(14
)
Unrealized OTTI losses recognized in accumulated OCI

 
5

Net impairment losses recognized in earnings
$
(1
)
 
$
(9
)

The Corporation's net impairment losses recognized in earnings consisted entirely of credit losses. The table below presents a rollforward of the credit losses recognized in earnings for the three months ended March 31, 2014 and 2013 on AFS debt securities that the Corporation does not have the intent to sell or will not more-likely-than-not be required to sell.

Rollforward of Credit Losses Recognized
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Balance, beginning of period
$
184

 
$
243

Additions for credit losses recognized on AFS debt securities that had no previous impairment losses

 
4

Additions for credit losses recognized on AFS debt securities that had previously incurred impairment losses
1

 
5

Reductions for AFS debt securities matured, sold or intended to be sold

 
(8
)
Balance, March 31
$
185

 
$
244


The Corporation estimates the portion of a loss on a security that is attributable to credit using a discounted cash flow model and estimates the expected cash flows of the underlying collateral using internal credit, interest rate and prepayment risk models that incorporate management's best estimate of current key assumptions such as default rates, loss severity and prepayment rates. Assumptions used for the underlying loans that support the mortgage-backed securities (MBS) can vary widely from loan to loan and are influenced by such factors as loan interest rate, geographic location of the borrower, borrower characteristics and collateral type. Based on these assumptions, the Corporation then determines how the underlying collateral cash flows will be distributed to each MBS issued from the applicable special purpose entity. Expected principal and interest cash flows on an impaired AFS debt security are discounted using the effective yield of each individual impaired AFS debt security.

Significant assumptions used in estimating the expected cash flows for measuring credit losses on non-agency RMBS were as follows at March 31, 2014.

Significant Assumptions
 
 
 
Range (1)
 
Weighted-
average
 
10th
Percentile (2)
 
90th
Percentile (2)
Annual prepayment speed
11.4
%
 
1.7
%
 
23.0
%
Loss severity
39.5

 
13.9

 
49.2

Life default rate
37.7

 
0.8

 
99.5

(1) 
Represents the range of inputs/assumptions based upon the underlying collateral.
(2) 
The value of a variable below which the indicated percentile of observations will fall.

Annual constant prepayment speed and loss severity rates are projected considering collateral characteristics such as loan-to-value (LTV), creditworthiness of borrowers as measured using FICO scores and geographic concentrations. The weighted-average severity by collateral type was 36.9 percent for prime, 40.0 percent for Alt-A and 47.5 percent for subprime at March 31, 2014. Additionally, default rates are projected by considering collateral characteristics including, but not limited to, LTV, FICO and geographic concentration. Weighted-average life default rates by collateral type were 26.3 percent for prime, 46.9 percent for Alt-A and 32.3 percent for subprime at March 31, 2014.


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The expected maturity distribution of the Corporation's MBS, the contractual maturity distribution of the Corporation's debt securities carried at fair value and HTM debt securities, and the yields on the Corporation's debt securities carried at fair value and HTM debt securities at March 31, 2014 are summarized in the table below. Actual maturities may differ from the contractual or expected maturities since borrowers may have the right to prepay obligations with or without prepayment penalties.

Maturities of Debt Securities Carried at Fair Value and Held-to-maturity Debt Securities
 
March 31, 2014
 
Due in One
Year or Less
 
Due after One Year
through Five Years
 
Due after Five
Years through Ten Years
 
Due after
Ten Years
 
Total
(Dollars in millions)
Amount
Yield (1)
 
Amount
Yield (1)
 
Amount
Yield (1)
 
Amount
Yield (1)
 
Amount
Yield (1)
Amortized cost of debt securities carried at fair value
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. Treasury and agency securities
$
505

0.53
%
 
$
17,791

1.62
%
 
$
14,061

2.32
%
 
$
1,348

3.78
%
 
$
33,705

1.98
%
Mortgage-backed securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Agency
12

4.61

 
11,613

2.77

 
115,370

3.05

 
59,393

2.91

 
186,388

2.99

Agency-collateralized mortgage obligations
1,226

0.01

 
3,750

1.74

 
13,577

2.94

 
25

0.61

 
18,578

2.50

Non-agency residential
727

4.15

 
1,513

3.92

 
1,008

3.37

 
1,863

6.73

 
5,111

4.87

Commercial
541

4.82

 
195

7.67

 
1,785

2.68

 
7

4.09

 
2,528

3.53

Non-U.S. securities
18,650

0.95

 
2,552

3.42

 
126

7.58

 
8

3.17

 
21,336

1.29

Corporate/Agency bonds
393

2.25

 
181

4.96

 
113

4.04

 
144

1.31

 
831

2.92

Other taxable securities, substantially all asset-backed securities
6,677

1.51

 
5,563

1.37

 
1,803

2.10

 
652

0.81

 
14,695

1.49

Total taxable securities
28,731

1.20

 
43,158

2.14

 
147,843

2.97

 
63,440

3.01

 
283,172

2.67

Tax-exempt securities
177

2.16

 
2,716

1.49

 
2,551

1.78

 
999

0.60

 
6,443

1.53

Total amortized cost of debt securities carried at fair value
$
28,908

1.21

 
$
45,874

2.10

 
$
150,394

2.95

 
$
64,439

2.97

 
$
289,615

2.65

Amortized cost of HTM debt securities (2)
$


 
$
130

1.51

 
$
54,288

2.58

 
$
702

2.62

 
$
55,120

2.58

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Debt securities carried at fair value
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. Treasury and agency securities
$
507

 
 
$
17,737

 
 
$
14,102

 
 
$
1,403

 
 
$
33,749

 
Mortgage-backed securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Agency
12

 
 
11,751

 
 
113,240

 
 
57,034

 
 
182,037

 
Agency-collateralized mortgage obligations
1,229

 
 
3,718

 
 
13,723

 
 
25

 
 
18,695

 
Non-agency residential
725

 
 
1,607

 
 
1,037

 
 
1,889

 
 
5,258

 
Commercial
550

 
 
212

 
 
1,735

 
 
7

 
 
2,504

 
Non-U.S. securities
18,634

 
 
2,579

 
 
131

 
 
8

 
 
21,352

 
Corporate/Agency bonds
394

 
 
193

 
 
115

 
 
143

 
 
845

 
Other taxable securities, substantially all asset-backed securities
6,683

 
 
5,561

 
 
1,822

 
 
656

 
 
14,722

 
Total taxable securities
28,734

 
 
43,358

 
 
145,905

 
 
61,165

 
 
279,162

 
Tax-exempt securities
176

 
 
2,714

 
 
2,536

 
 
988

 
 
6,414

 
Total debt securities carried at fair value
$
28,910

 
 
$
46,072

 
 
$
148,441

 
 
$
62,153

 
 
$
285,576

 
Fair value of HTM debt securities (2)
$

 
 
$
130

 
 
$
52,311

 
 
$
665

 
 
$
53,106

 
(1) 
Average yield is computed using the effective yield of each security at the end of the period, weighted based on the amortized cost of each security. The effective yield considers the contractual coupon, amortization of premiums and accretion of discounts, and excludes the effect of related hedging derivatives.
(2) 
Substantially all U.S. agency MBS.

Certain Corporate and Strategic Investments

In 2013, the Corporation sold its remaining investment in China Construction Bank Corporation (CCB). The strategic assistance agreement between the Corporation and CCB, which includes cooperation in specific business areas, has been extended through 2016.

The Corporation's 49 percent investment in a merchant services joint venture, which is recorded in Consumer & Business Banking (CBB), had a carrying value of $3.2 billion at both March 31, 2014 and December 31, 2013. For additional information, see Note 10 – Commitments and Contingencies.


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NOTE 4 – Outstanding Loans and Leases

The following tables present total outstanding loans and leases and an aging analysis for the Corporation's Home Loans, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at March 31, 2014 and December 31, 2013.

 
March 31, 2014
(Dollars in millions)
30-59 Days
Past Due
(1)
60-89 Days
Past Due
(1)
90 Days or
More
 Past Due (2)
Total Past
Due 30 Days or More
Total Current or Less Than 30 Days Past Due (3)
Purchased
Credit -
impaired
(4)
Loans Accounted for Under the Fair Value Option
Total
Outstandings
Home loans
 
 
 
 
 
 
 
 
Core portfolio
 
 
 
 
 
 
 
 
Residential mortgage
$
1,781

$
599

$
6,739

$
9,119

$
166,813

 
 
$
175,932

Home equity
206

108

706

1,020

52,557

 
 
53,577

Legacy Assets & Servicing portfolio
 
 
 
 
 
 
 
 
Residential mortgage (5)
2,264

1,188

15,094

18,546

30,713

$
17,786

 
67,045

Home equity
370

202

1,249

1,821

29,743

6,335

 
37,899

Credit card and other consumer
 
 
 
 
 
 
 
 
U.S. credit card
534

378

966

1,878

85,814

 
 
87,692

Non-U.S. credit card
63

50

124

237

11,326

 
 
11,563

Direct/Indirect consumer (6)
339

138

364

841

80,711

 
 
81,552

Other consumer (7)
19

6

17

42

1,938

 
 
1,980

Total consumer
5,576

2,669

25,259

33,504

459,615

24,121

 
517,240

Consumer loans accounted for under the fair value option (8)
 
 
 
 
 
 
$
2,149

2,149

Total consumer loans and leases
5,576

2,669

25,259

33,504

459,615

24,121

2,149

519,389

Commercial
 
 
 
 
 
 
 
 
U.S. commercial
431

118

427

976

214,409

 
 
215,385

Commercial real estate (9)
156

22

245

423

48,417

 
 
48,840

Commercial lease financing
190

22

16

228

24,421

 
 
24,649

Non-U.S. commercial
492

278


770

84,860

 
 
85,630

U.S. small business commercial
90

51

124

265

13,145

 
 
13,410

Total commercial
1,359

491

812

2,662

385,252

 
 
387,914

Commercial loans accounted for under the fair value option (8)
 
 
 
 
 
 
8,914

8,914

Total commercial loans and leases
1,359

491

812

2,662

385,252

 
8,914

396,828

Total loans and leases
$
6,935

$
3,160

$
26,071

$
36,166

$
844,867

$
24,121

$
11,063

$
916,217

Percentage of outstandings
0.76
%
0.34
%
2.85
%
3.95
%
92.21
%
2.63
%
1.21
%
 
(1) 
Home loans 30-59 days past due includes fully-insured loans of $2.0 billion and nonperforming loans of $632 million. Home loans 60-89 days past due includes fully-insured loans of $974 million and nonperforming loans of $466 million.
(2) 
Home loans includes fully-insured loans of $15.1 billion.
(3) 
Home loans includes $6.1 billion and direct/indirect consumer includes $31 million of nonperforming loans.
(4) 
PCI loan amounts are shown gross of the valuation allowance.
(5) 
Total outstandings includes pay option loans of $3.8 billion. The Corporation no longer originates this product.
(6) 
Total outstandings includes dealer financial services loans of $38.0 billion, consumer lending loans of $2.3 billion, U.S. securities-based lending loans of $31.8 billion, non-U.S. consumer loans of $4.6 billion, student loans of $3.9 billion and other consumer loans of $899 million.
(7) 
Total outstandings includes consumer finance loans of $1.1 billion, consumer leases of $701 million, consumer overdrafts of $137 million and other non-U.S. consumer loans of $5 million.
(8) 
Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $152 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.4 billion and non-U.S. commercial loans of $7.5 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.
(9) 
Total outstandings includes U.S. commercial real estate loans of $47.1 billion and non-U.S. commercial real estate loans of $1.7 billion.

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Table of Contents

 
December 31, 2013
(Dollars in millions)
30-59 Days
Past Due
(1)
60-89 Days
Past Due
(1)
90 Days or
More
 Past Due (2)
Total Past
Due 30 Days or More
Total Current or Less Than 30 Days Past Due (3)
Purchased
Credit -
impaired
(4)
Loans
Accounted
for Under
 the Fair
Value Option
Total
Outstandings
Home loans
 
 
 
 
 
 
 
 
Core portfolio
 
 
 
 
 
 
 
 
Residential mortgage
$
2,151

$
754

$
7,188

$
10,093

$
167,243

 
 
$
177,336

Home equity
243

113

693

1,049

53,450

 
 
54,499

Legacy Assets & Servicing portfolio
 
 
 
 
 
 
 
 
Residential mortgage (5)
2,758

1,412

16,746

20,916

31,142

$
18,672

 
70,730

Home equity
444

221

1,292

1,957

30,623

6,593

 
39,173

Credit card and other consumer
 
 
 
 
 
 
 
 
U.S. credit card
598

422

1,053

2,073

90,265

 
 
92,338

Non-U.S. credit card
63

54

131

248

11,293

 
 
11,541

Direct/Indirect consumer (6)
431

175

410

1,016

81,176

 
 
82,192

Other consumer (7)
24

8

20

52

1,925

 
 
1,977

Total consumer
6,712

3,159

27,533

37,404

467,117

25,265

 
529,786

Consumer loans accounted for under the fair value option (8)
 
 
 
 
 
 
$
2,164

2,164

Total consumer loans and leases
6,712

3,159

27,533

37,404

467,117

25,265

2,164

531,950

Commercial
 
 
 
 
 
 
 
 
U.S. commercial
363

151

309

823

211,734

 
 
212,557

Commercial real estate (9)
30

29

243

302

47,591

 
 
47,893

Commercial lease financing
110

37

48

195

25,004

 
 
25,199

Non-U.S. commercial
103

8

17

128

89,334

 
 
89,462

U.S. small business commercial
87

55

113

255

13,039

 
 
13,294

Total commercial
693

280

730

1,703

386,702

 
 
388,405

Commercial loans accounted for under the fair value option (8)
 
 
 
 
 
 
7,878

7,878

Total commercial loans and leases
693

280

730

1,703

386,702

 
7,878

396,283

Total loans and leases
$
7,405

$
3,439

$
28,263

$
39,107

$
853,819

$
25,265

$
10,042

$
928,233

Percentage of outstandings
0.80
%
0.37
%
3.04
%
4.21
%
91.99
%
2.72
%
1.08
%
 
(1) 
Home loans 30-59 days past due includes fully-insured loans of $2.5 billion and nonperforming loans of $623 million. Home loans 60-89 days past due includes fully-insured loans of $1.2 billion and nonperforming loans of $410 million.
(2) 
Home loans includes fully-insured loans of $17.0 billion.
(3) 
Home loans includes $5.9 billion and direct/indirect consumer includes $33 million of nonperforming loans.
(4) 
PCI loan amounts are shown gross of the valuation allowance.
(5) 
Total outstandings includes pay option loans of $4.4 billion. The Corporation no longer originates this product.
(6) 
Total outstandings includes dealer financial services loans of $38.5 billion, consumer lending loans of $2.7 billion, U.S. securities-based lending loans of $31.2 billion, non-U.S. consumer loans of $4.7 billion, student loans of $4.1 billion and other consumer loans of $1.0 billion.
(7) 
Total outstandings includes consumer finance loans of $1.2 billion, consumer leases of $606 million, consumer overdrafts of $176 million and other non-U.S. consumer loans of $5 million.
(8) 
Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $147 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.5 billion and non-U.S. commercial loans of $6.4 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.
(9) 
Total outstandings includes U.S. commercial real estate loans of $46.3 billion and non-U.S. commercial real estate loans of $1.6 billion.


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The Corporation mitigates a portion of its credit risk on the residential mortgage portfolio through the use of synthetic securitization vehicles. These vehicles issue long-term notes to investors, the proceeds of which are held as cash collateral. The Corporation pays a premium to the vehicles to purchase mezzanine loss protection on a portfolio of residential mortgage loans owned by the Corporation. Cash held in the vehicles is used to reimburse the Corporation in the event that losses on the mortgage portfolio exceed 10 basis points (bps) of the original pool balance, up to the remaining amount of purchased loss protection of $313 million and $339 million at March 31, 2014 and December 31, 2013. The vehicles from which the Corporation purchases credit protection are VIEs. The Corporation does not have a variable interest in these vehicles and, accordingly, these vehicles are not consolidated by the Corporation. Amounts due from the vehicles are recorded in other income (loss) in the Consolidated Statement of Income when the Corporation recognizes a reimbursable loss, as described above. Amounts are collected when reimbursable losses are realized through the sale of the underlying collateral. At March 31, 2014 and December 31, 2013, the Corporation had a receivable of $192 million and $198 million from these vehicles for reimbursement of losses, and principal of $9.4 billion and $12.5 billion of residential mortgage loans was referenced under these agreements. The Corporation records an allowance for credit losses on these loans without regard to the existence of the purchased loss protection as the protection does not represent a guarantee of individual loans.

In addition, the Corporation has entered into long-term credit protection agreements with FNMA and FHLMC on loans totaling $28.1 billion and $28.2 billion at March 31, 2014 and December 31, 2013, providing full protection on residential mortgage loans that become severely delinquent. All of these loans are individually insured and therefore the Corporation does not record an allowance for credit losses related to these loans. For additional information, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees.

Nonperforming Loans and Leases

The Corporation classifies junior-lien home equity loans as nonperforming when the first-lien loan becomes 90 days past due even if the junior-lien loan is performing. At both March 31, 2014 and December 31, 2013, $1.2 billion of such junior-lien home equity loans were included in nonperforming loans.

The Corporation classifies consumer real estate loans that have been discharged in Chapter 7 bankruptcy and not reaffirmed by the borrower as troubled debt restructurings (TDRs), irrespective of payment history or delinquency status, even if the repayment terms for the loan have not been otherwise modified. The Corporation continues to have a lien on the underlying collateral. At March 31, 2014, nonperforming loans discharged in Chapter 7 bankruptcy with no change in repayment terms at the time of discharge were $1.8 billion of which $1.1 billion were current on their contractual payments while $614 million were 90 days or more past due. Of the contractually current nonperforming loans, more than 80 percent were discharged in Chapter 7 bankruptcy more than 12 months ago, and more than 50 percent were discharged 24 months or more ago. As subsequent cash payments are received on the loans that are contractually current, the interest component of the payments is generally recorded as interest income on a cash basis and the principal component is recorded as a reduction in the carrying value of the loan.

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The table below presents the Corporation's nonperforming loans and leases including nonperforming TDRs, and loans accruing past due 90 days or more at March 31, 2014 and December 31, 2013. Nonperforming loans held-for-sale (LHFS) are excluded from nonperforming loans and leases as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Credit Quality
 
 
 
 
 
 
 
 
Nonperforming Loans and Leases (1)
 
Accruing Past Due 90 Days or More
(Dollars in millions)
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
Home loans
 
 
 
 
 
 
 
Core portfolio
 
 
 
 
 
 
 
Residential mortgage (2)
$
3,366

 
$
3,316

 
$
4,702

 
$
5,137

Home equity
1,511

 
1,431

 

 

Legacy Assets & Servicing portfolio
 
 
 
 
 
 
 
Residential mortgage (2)
8,245

 
8,396

 
10,423

 
11,824

Home equity
2,674

 
2,644

 

 

Credit card and other consumer
 
 
 
 
 
 
 
U.S. credit card
n/a

 
n/a

 
966

 
1,053

Non-U.S. credit card
n/a

 
n/a

 
124

 
131

Direct/Indirect consumer
32

 
35

 
364

 
408

Other consumer
16

 
18

 
1

 
2

Total consumer
15,844

 
15,840

 
16,580

 
18,555

Commercial
 
 
 
 
 
 
 
U.S. commercial
841

 
819

 
170

 
47

Commercial real estate
300

 
322

 
22

 
21

Commercial lease financing
10

 
16

 
14

 
41

Non-U.S. commercial
18

 
64

 

 
17

U.S. small business commercial
96

 
88

 
78

 
78

Total commercial
1,265

 
1,309

 
284

 
204

Total loans and leases
$
17,109

 
$
17,149

 
$
16,864

 
$
18,759

(1) 
Nonperforming loan balances do not include nonaccruing TDRs removed from the PCI loan portfolio prior to January 1, 2010 of $257 million and $260 million at March 31, 2014 and December 31, 2013.
(2) 
Residential mortgage loans in the Core and Legacy Assets & Servicing portfolios accruing past due 90 days or more are fully-insured loans. At March 31, 2014 and December 31, 2013, residential mortgage includes $11.2 billion and $13.0 billion of loans on which interest has been curtailed by the FHA, and therefore are no longer accruing interest, although principal is still insured, and $3.9 billion and $4.0 billion of loans on which interest is still accruing.
n/a = not applicable


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Table of Contents

Credit Quality Indicators

The Corporation monitors credit quality within its Home Loans, Credit Card and Other Consumer, and Commercial portfolio segments based on primary credit quality indicators. For more information on the portfolio segments, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K. Within the Home Loans portfolio segment, the primary credit quality indicators are refreshed LTV and refreshed FICO score. Refreshed LTV measures the carrying value of the loan as a percentage of the value of property securing the loan, refreshed quarterly. Home equity loans are evaluated using combined loan-to-value (CLTV) which measures the carrying value of the combined loans that have liens against the property and the available line of credit as a percentage of the value of the property securing the loan, refreshed quarterly. FICO score measures the creditworthiness of the borrower based on the financial obligations of the borrower and the borrower's credit history. At a minimum, FICO scores are refreshed quarterly, and in many cases, more frequently. FICO scores are also a primary credit quality indicator for the Credit Card and Other Consumer portfolio segment and the business card portfolio within U.S. small business commercial. Within the Commercial portfolio segment, loans are evaluated using the internal classifications of pass rated or reservable criticized as the primary credit quality indicators. The term reservable criticized refers to those commercial loans that are internally classified or listed by the Corporation as Special Mention, Substandard or Doubtful, which are asset quality categories defined by regulatory authorities. These assets have an elevated level of risk and may have a high probability of default or total loss. Pass rated refers to all loans not considered reservable criticized. In addition to these primary credit quality indicators, the Corporation uses other credit quality indicators for certain types of loans.

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Table of Contents

The following tables present certain credit quality indicators for the Corporation's Home Loans, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at March 31, 2014 and December 31, 2013.

Home Loans – Credit Quality Indicators (1)
 
 
 
 
 
 
 
March 31, 2014
(Dollars in millions)
Core Portfolio Residential Mortgage (2)
Legacy Assets & Servicing Residential Mortgage (2)
Residential
Mortgage PCI
(3)
Core Portfolio Home Equity (2)
Legacy Assets & Servicing Home Equity (2)
Home
Equity PCI
Refreshed LTV (4)
 
 
 
 
 
 
Less than or equal to 90 percent
$
97,746

$
22,997

$
11,401

$
45,944

$
16,738

$
2,053

Greater than 90 percent but less than or equal to 100 percent
4,891

3,930

2,444

3,393

4,095

713

Greater than 100 percent
5,216

6,648

3,941

4,240

10,731

3,569

Fully-insured loans (5)
68,079

15,684





Total home loans
$
175,932

$
49,259

$
17,786

$
53,577

$
31,564

$
6,335

 
 
 
 
 
 
 
Refreshed FICO score
 
 
 
 
 
 
Less than 620
$
5,804

$
9,928

$
8,917

$
2,287

$
4,037

$
1,045

Greater than or equal to 620 and less than 680
7,776

5,372

3,104

3,994

4,922

1,119

Greater than or equal to 680 and less than 740
23,851

7,678

3,094

11,124

8,788

1,860

Greater than or equal to 740
70,422

10,597

2,671

36,172

13,817

2,311

Fully-insured loans (5)
68,079

15,684





Total home loans
$
175,932

$
49,259

$
17,786

$
53,577

$
31,564

$
6,335

(1) 
Excludes $2.1 billion of loans accounted for under the fair value option.
(2) 
Excludes PCI loans.
(3) 
Includes $3.4 billion of pay option loans. The Corporation no longer originates this product.
(4) 
Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance.
(5) 
Credit quality indicators are not reported for fully-insured loans as principal repayment is insured.

Credit Card and Other Consumer – Credit Quality Indicators
 
March 31, 2014
(Dollars in millions)
U.S. Credit
Card
 
Non-U.S.
Credit Card
 
Direct/Indirect
Consumer
 
Other
Consumer
(1)
Refreshed FICO score
 
 
 
 
 
 
 
Less than 620
$
4,765

 
$

 
$
1,390

 
$
522

Greater than or equal to 620 and less than 680
12,221

 

 
3,534

 
301

Greater than or equal to 680 and less than 740
33,988

 

 
9,501

 
335

Greater than or equal to 740
36,718

 

 
25,339

 
680

Other internal credit metrics (2, 3, 4)

 
11,563

 
41,788

 
142

Total credit card and other consumer
$
87,692

 
$
11,563

 
$
81,552

 
$
1,980

(1) 
57 percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
(2) 
Other internal credit metrics may include delinquency status, geography or other factors.
(3) 
Direct/indirect consumer includes $36.3 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $3.9 billion of loans the Corporation no longer originates.
(4) 
Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At March 31, 2014, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.

Commercial – Credit Quality Indicators (1)
 
March 31, 2014
(Dollars in millions)
U.S.
Commercial
 
Commercial
Real Estate
 
Commercial
Lease
Financing
 
Non-U.S.
Commercial
 
U.S. Small
Business
Commercial
(2)
Risk ratings
 
 
 
 
 
 
 
 
 
Pass rated
$
208,146

 
$
47,422

 
$
23,678

 
$
84,535

 
$
1,017

Reservable criticized
7,239

 
1,418

 
971

 
1,095

 
324

Refreshed FICO score (3)
 
 
 
 
 
 
 
 
 
Less than 620
 
 
 
 
 
 
 
 
229

Greater than or equal to 620 and less than 680
 
 
 
 
 
 
 
 
545

Greater than or equal to 680 and less than 740
 
 
 
 
 
 
 
 
1,585

Greater than or equal to 740
 
 
 
 
 
 
 
 
2,888

Other internal credit metrics (3, 4)
 
 
 
 
 
 
 
 
6,822

Total commercial
$
215,385

 
$
48,840

 
$
24,649

 
$
85,630

 
$
13,410

(1) 
Excludes $8.9 billion of loans accounted for under the fair value option.
(2) 
U.S. small business commercial includes $309 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At March 31, 2014, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due.
(3) 
Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio.
(4) 
Other internal credit metrics may include delinquency status, application scores, geography or other factors.

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Table of Contents

Home Loans – Credit Quality Indicators (1)
 
 
 
 
 
 
 
December 31, 2013
(Dollars in millions)
Core Portfolio
Residential
Mortgage
(2)
Legacy Assets & Servicing
Residential Mortgage
(2)
Residential
Mortgage PCI
(3)
Core Portfolio Home Equity (2)
Legacy Assets & Servicing Home
Equity
(2)
Home
Equity PCI
Refreshed LTV (4)
 
 
 
 
 
 
Less than or equal to 90 percent
$
95,833

$
22,391

$
11,400

$
45,898

$
16,714

$
2,036

Greater than 90 percent but less than or equal to 100 percent
5,541

4,134

2,653

3,659

4,233

698

Greater than 100 percent
6,250

7,998

4,619

4,942

11,633

3,859

Fully-insured loans (5)
69,712

17,535





Total home loans
$
177,336

$
52,058

$
18,672

$
54,499

$
32,580

$
6,593

 
 
 
 
 
 
 
Refreshed FICO score
 
 
 
 
 
 
Less than 620
$
5,924

$
10,391

$
9,792

$
2,343

$
4,229

$
1,072

Greater than or equal to 620 and less than 680
7,863

5,452

3,135

4,057

5,050

1,165

Greater than or equal to 680 and less than 740
24,034

7,791

3,034

11,276

9,032

1,935

Greater than or equal to 740
69,803

10,889

2,711

36,823

14,269

2,421

Fully-insured loans (5)
69,712

17,535





Total home loans
$
177,336

$
52,058

$
18,672

$
54,499

$
32,580

$
6,593

(1) 
Excludes $2.2 billion of loans accounted for under the fair value option.
(2) 
Excludes PCI loans.
(3) 
Includes $4.0 billion of pay option loans. The Corporation no longer originates this product.
(4) 
Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance.
(5) 
Credit quality indicators are not reported for fully-insured loans as principal repayment is insured.

Credit Card and Other Consumer – Credit Quality Indicators
 
December 31, 2013
(Dollars in millions)
U.S. Credit
Card
 
Non-U.S.
Credit Card
 
Direct/Indirect
Consumer
 
Other
Consumer
(1)
Refreshed FICO score
 
 
 
 
 
 
 
Less than 620
$
4,989

 
$

 
$
1,220

 
$
539

Greater than or equal to 620 and less than 680
12,753

 

 
3,345

 
264

Greater than or equal to 680 and less than 740
35,413

 

 
9,887

 
199

Greater than or equal to 740
39,183

 

 
26,220

 
188

Other internal credit metrics (2, 3, 4)

 
11,541

 
41,520

 
787

Total credit card and other consumer
$
92,338

 
$
11,541

 
$
82,192

 
$
1,977

(1) 
60 percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
(2) 
Other internal credit metrics may include delinquency status, geography or other factors.
(3) 
Direct/indirect consumer includes $35.8 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $4.1 billion of loans the Corporation no longer originates.
(4) 
Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2013, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due.

Commercial – Credit Quality Indicators (1)
 
December 31, 2013
(Dollars in millions)
U.S.
Commercial
 
Commercial
Real Estate
 
Commercial
Lease
Financing
 
Non-U.S.
Commercial
 
U.S. Small
Business
Commercial
(2)
Risk ratings
 
 
 
 
 
 
 
 
 
Pass rated
$
205,416

 
$
46,507

 
$
24,211

 
$
88,138

 
$
1,191

Reservable criticized
7,141

 
1,386

 
988

 
1,324

 
346

Refreshed FICO score (3)
 
 
 
 
 
 
 
 
 
Less than 620
 
 
 
 
 
 
 
 
224

Greater than or equal to 620 and less than 680
 
 
 
 
 
 
 
 
534

Greater than or equal to 680 and less than 740
 
 
 
 
 
 
 
 
1,567

Greater than or equal to 740
 
 
 
 
 
 
 
 
2,779

Other internal credit metrics (3, 4)
 
 
 
 
 
 
 
 
6,653

Total commercial
$
212,557

 
$
47,893

 
$
25,199

 
$
89,462

 
$
13,294

(1) 
Excludes $7.9 billion of loans accounted for under the fair value option.
(2) 
U.S. small business commercial includes $289 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2013, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due.
(3) 
Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio.
(4) 
Other internal credit metrics may include delinquency status, application scores, geography or other factors.


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Impaired Loans and Troubled Debt Restructurings

A loan is considered impaired when, based on current information, it is probable that the Corporation will be unable to collect all amounts due from the borrower in accordance with the contractual terms of the loan. Impaired loans include nonperforming commercial loans and all consumer and commercial TDRs. For additional information, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K. Impaired loans exclude nonperforming consumer loans and nonperforming commercial leases unless they are classified as TDRs. Loans accounted for under the fair value option are also excluded. Purchased credit-impaired (PCI) loans are excluded and reported separately on page 175.

Home Loans

Impaired home loans within the Home Loans portfolio segment consist entirely of TDRs. Excluding PCI loans, most modifications of home loans meet the definition of TDRs when a binding offer is extended to a borrower. Modifications of home loans are done in accordance with the government's Making Home Affordable Program (modifications under government programs) or the Corporation's proprietary programs (modifications under proprietary programs). These modifications are considered to be TDRs if concessions have been granted to borrowers experiencing financial difficulties. Concessions may include reductions in interest rates, capitalization of past due amounts, principal and/or interest forbearance, payment extensions, principal and/or interest forgiveness, or combinations thereof. The Corporation has a borrower assistance program that provides forgiveness of principal balances in connection with the settlement agreement among the Corporation and certain of its affiliates and subsidiaries, together with the U.S. Department of Justice (DOJ), the U.S. Department of Housing and Urban Development (HUD) and other federal agencies, and 49 state Attorneys General concerning the terms of a global settlement resolving investigations into certain origination, servicing and foreclosure practices (National Mortgage Settlement). In addition, the Corporation has provided interest rate modifications to qualified borrowers pursuant to the National Mortgage Settlement and these interest rate modifications are not considered to be TDRs.

Prior to permanently modifying a loan, the Corporation may enter into trial modifications with certain borrowers under both government and proprietary programs, including the borrower assistance program pursuant to the National Mortgage Settlement. Trial modifications generally represent a three- to four-month period during which the borrower makes monthly payments under the anticipated modified payment terms. Upon successful completion of the trial period, the Corporation and the borrower enter into a permanent modification. Binding trial modifications are classified as TDRs when the trial offer is made and continue to be classified as TDRs regardless of whether the borrower enters into a permanent modification.

Home loans that have been discharged in Chapter 7 bankruptcy with no change in repayment terms at the time of discharge of $3.4 billion were included in TDRs at March 31, 2014, of which $1.8 billion were classified as nonperforming and $1.6 billion were fully-insured by the Federal Housing Administration (FHA). For more information on loans discharged in Chapter 7 bankruptcy, see Nonperforming Loans and Leases in this Note.

A home loan, excluding PCI loans which are reported separately, is not classified as impaired unless it is a TDR. Once such a loan has been designated as a TDR, it is then individually assessed for impairment. Home loan TDRs are measured primarily based on the net present value of the estimated cash flows discounted at the loan's original effective interest rate, as discussed in the following paragraph. If the carrying value of a TDR exceeds this amount, a specific allowance is recorded as a component of the allowance for loan and lease losses. Alternatively, home loan TDRs that are considered to be dependent solely on the collateral for repayment (e.g., due to the lack of income verification or as a result of being discharged in Chapter 7 bankruptcy) are measured based on the estimated fair value of the collateral and a charge-off is recorded if the carrying value exceeds the fair value of the collateral. Home loans that reached 180 days past due prior to modification had been charged off to their net realizable value, less costs to sell, before they were modified as TDRs in accordance with established policy. Therefore, modifications of home loans that are 180 or more days past due as TDRs do not have an impact on the allowance for loan and lease losses nor are additional charge-offs required at the time of modification. Subsequent declines in the fair value of the collateral after a loan has reached 180 days past due are recorded as charge-offs. Fully-insured loans are protected against principal loss, and therefore, the Corporation does not record an allowance for loan and lease losses on the outstanding principal balance, even after they have been modified in a TDR.


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Table of Contents

The net present value of the estimated cash flows used to measure impairment is based on model-driven estimates of projected payments, prepayments, defaults and loss-given-default (LGD). Using statistical modeling methodologies, the Corporation estimates the probability that a loan will default prior to maturity based on the attributes of each loan. The factors that are most relevant to the probability of default are the refreshed LTV, or in the case of a subordinated lien, refreshed CLTV, borrower credit score, months since origination (i.e., vintage) and geography. Each of these factors is further broken down by present collection status (whether the loan is current, delinquent, in default or in bankruptcy). Severity (or LGD) is estimated based on the refreshed LTV for first mortgages or CLTV for subordinated liens. The estimates are based on the Corporation's historical experience as adjusted to reflect an assessment of environmental factors that may not be reflected in the historical data, such as changes in real estate values, local and national economies, underwriting standards and the regulatory environment. The probability of default models also incorporate recent experience with modification programs including redefaults subsequent to modification, a loan's default history prior to modification and the change in borrower payments post-modification.

At March 31, 2014 and December 31, 2013, remaining commitments to lend additional funds to debtors whose terms have been modified in a home loan TDR were immaterial. Home loan foreclosed properties totaled $538 million and $533 million at March 31, 2014 and December 31, 2013.

The table below provides the unpaid principal balance, carrying value and related allowance at March 31, 2014 and December 31, 2013, and the average carrying value and interest income recognized for the three months ended March 31, 2014 and 2013 for impaired loans in the Corporation's Home Loans portfolio segment and includes primarily loans managed by Legacy Assets & Servicing. Certain impaired home loans do not have a related allowance as the current valuation of these impaired loans exceeded the carrying value, which is net of previously recorded charge-offs.

Impaired Loans – Home Loans
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31
 
 
 
 
 
March 31, 2014
 
2014
 
2013
(Dollars in millions)
 
 
 
 
Unpaid
Principal
Balance
 
Carrying
Value
 
Related
Allowance
 
Average
Carrying
Value
 
Interest
Income
Recognized
(1)
 
Average
Carrying
Value
 
Interest
Income
Recognized
(1)
With no recorded allowance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
 
 
 
 
$
21,554

 
$
16,270

 
$

 
$
16,360

 
$
160

 
$
15,894

 
$
144

Home equity
 
 
 
 
3,309

 
1,417

 

 
1,401

 
22

 
1,134

 
17

With an allowance recorded
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
 
 
 
 
$
12,213

 
$
11,802

 
$
907

 
$
12,332

 
$
131

 
$
13,900

 
$
154

Home equity
 
 
 
 
874

 
741

 
225

 
751

 
8

 
988

 
11

Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
 
 
 
 
$
33,767

 
$
28,072

 
$
907

 
$
28,692

 
$
291

 
$
29,794

 
$
298

Home equity
 
 
 
 
4,183

 
2,158

 
225

 
2,152

 
30

 
2,122

 
28

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2013
 
 
 
 
 
 
 
 
With no recorded allowance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
 
 
 
 
$
21,567

 
$
16,450

 
$

 
 
 
 
 
 
 
 
Home equity
 
 
 
 
3,249

 
1,385

 

 
 
 
 
 
 
 
 
With an allowance recorded
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
 
 
 
 
$
13,341

 
$
12,862

 
$
991

 
 
 
 
 
 
 
 
Home equity
 
 
 
 
893

 
761

 
240

 
 
 
 
 
 
 
 
Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage
 
 
 
 
$
34,908

 
$
29,312

 
$
991

 
 
 
 
 
 
 
 
Home equity
 
 
 
 
4,142

 
2,146

 
240

 
 
 
 
 
 
 
 
(1) 
Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.


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Table of Contents

The table below presents the March 31, 2014 and 2013 unpaid principal balance, carrying value, and average pre- and post-modification interest rates of home loans that were modified in TDRs during the three months ended March 31, 2014 and 2013, and net charge-offs that were recorded during the period in which the modification occurred. The following Home Loans portfolio segment tables include loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period. These TDRs are managed by Legacy Assets & Servicing.

Home Loans – TDRs Entered into During the Three Months Ended March 31, 2014 (1)
 
March 31, 2014
 
Three Months Ended March 31, 2014
(Dollars in millions)
Unpaid Principal Balance
 
Carrying
 Value
 
Pre-Modification Interest Rate
 
Post-Modification Interest Rate
 
Net Charge-offs
Residential mortgage
$
1,532

 
$
1,335

 
5.09
%
 
4.62
%
 
$
17

Home equity
200

 
140

 
4.50

 
3.58

 
15

Total
$
1,732

 
$
1,475

 
5.02

 
4.50

 
$
32

 
 
 
 
 
 
 
 
 
 
Home Loans – TDRs Entered into During the Three Months Ended March 31, 2013 (1)
 
March 31, 2013
 
Three Months Ended March 31, 2013
Residential mortgage
$
5,439

 
$
4,843

 
5.45
%
 
4.65
%
 
$
39

Home equity
265

 
154

 
5.90

 
4.58

 
64

Total
$
5,704

 
$
4,997

 
5.47

 
4.65

 
$
103

(1) 
TDRs entered into during the three months ended March 31, 2014 and 2013 include residential mortgage modifications with principal forgiveness of $17 million and $219 million.

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Table of Contents

The table below presents the March 31, 2014 and 2013 carrying value for home loans that were modified in a TDR during the three months ended March 31, 2014 and 2013 by type of modification.

Home Loans – Modification Programs
 
TDRs Entered into During the
Three Months Ended March 31, 2014
(Dollars in millions)
Residential Mortgage
 
Home
Equity
 
Total Carrying Value
Modifications under government programs
 
 
 
 
 
Contractual interest rate reduction
$
213

 
$
24

 
$
237

Principal and/or interest forbearance
1

 
9

 
10

Other modifications (1)
20

 
1

 
21

Total modifications under government programs
234

 
34

 
268

Modifications under proprietary programs
 
 
 
 
 
Contractual interest rate reduction
135

 
4

 
139

Capitalization of past due amounts
21

 
1

 
22

Principal and/or interest forbearance
29

 
3

 
32

Other modifications (1)
25

 

 
25

Total modifications under proprietary programs
210

 
8

 
218

Trial modifications
693

 
38

 
731

Loans discharged in Chapter 7 bankruptcy (2)
198

 
60

 
258

Total modifications
$
1,335

 
$
140

 
$
1,475

 
 
 
 
 
 
 
TDRs Entered into During the
Three Months Ended March 31, 2013
Modifications under government programs
 
 
 
 
 
Contractual interest rate reduction
$
626

 
$
12

 
$
638

Principal and/or interest forbearance
4

 
9

 
13

Other modifications (1)
46

 

 
46

Total modifications under government programs
676

 
21

 
697

Modifications under proprietary programs
 
 
 
 
 
Contractual interest rate reduction
1,326

 
24

 
1,350

Capitalization of past due amounts
27

 

 
27

Principal and/or interest forbearance
81

 
3

 
84

Other modifications (1)
28

 

 
28

Total modifications under proprietary programs
1,462

 
27

 
1,489

Trial modifications
2,103

 
31

 
2,134

Loans discharged in Chapter 7 bankruptcy (2)
602

 
75

 
677

Total modifications
$
4,843

 
$
154

 
$
4,997

(1) 
Includes other modifications such as term or payment extensions and repayment plans.
(2) 
Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
 
 
 
 
 
 


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Table of Contents

The table below presents the carrying value of loans that entered into payment default during the three months ended March 31, 2014 and 2013 that were modified in a TDR during the 12 months preceding payment default. A payment default for home loan TDRs is recognized when a borrower has missed three monthly payments (not necessarily consecutively) since modification. Payment default on a trial modification where the borrower has not yet met the terms of the agreement are included in the table below if the borrower is 90 days or more past due three months after the offer to modify is made.

Home Loans – TDRs Entering Payment Default That Were Modified During the Preceding 12 Months
 
Three Months Ended March 31, 2014
(Dollars in millions)
 Residential Mortgage
 
Home
Equity
 
Total Carrying Value
Modifications under government programs
$
39

 
$

 
$
39

Modifications under proprietary programs
39

 

 
39

Loans discharged in Chapter 7 bankruptcy (1)
103

 
1

 
104

Trial modifications
673

 
3

 
676

Total modifications
$
854

 
$
4

 
$
858

 
 
 
 
 
 
 
Three Months Ended March 31, 2013
Modifications under government programs
$
91

 
$
2

 
$
93

Modifications under proprietary programs
282

 
3

 
285

Loans discharged in Chapter 7 bankruptcy (1)
440

 
19

 
459

Trial modifications
552

 
3

 
555

Total modifications
$
1,365

 
$
27

 
$
1,392

(1) 
Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.

Credit Card and Other Consumer

Impaired loans within the Credit Card and Other Consumer portfolio segment consist entirely of loans that have been modified in TDRs (the renegotiated credit card and other consumer TDR portfolio, collectively referred to as the renegotiated TDR portfolio). The Corporation seeks to assist customers that are experiencing financial difficulty by modifying loans while ensuring compliance with federal laws and guidelines. Credit card and other consumer loan modifications generally involve reducing the interest rate on the account and placing the customer on a fixed payment plan not exceeding 60 months, all of which are considered TDRs. In addition, non-U.S. credit card modifications may involve reducing the interest rate on the account without placing the customer on a fixed payment plan, and are also considered TDRs. In all cases, the customer's available line of credit is canceled. The Corporation makes loan modifications directly with borrowers for debt held only by the Corporation (internal programs). Additionally, the Corporation makes loan modifications for borrowers working with third-party renegotiation agencies that provide solutions to customers' entire unsecured debt structures (external programs).The Corporation classifies other secured consumer loans that have been discharged in Chapter 7 bankruptcy as TDRs which are written down to collateral value and placed on nonaccrual status no later than the time of discharge. For more information on the regulatory guidance on loans discharged in Chapter 7 bankruptcy, see Nonperforming Loans and Leases in this Note.

All credit card and substantially all other consumer loans that have been modified in TDRs remain on accrual status until the loan is either paid in full or charged off, which occurs no later than the end of the month in which the loan becomes 180 days past due or generally at 120 days past due for a loan that was placed on a fixed payment plan after July 1, 2012.

The allowance for impaired credit card and substantially all other consumer loans is based on the present value of projected cash flows, which incorporates the Corporation's historical payment default and loss experience on modified loans, discounted using the portfolio's average contractual interest rate, excluding promotionally priced loans, in effect prior to restructuring. Credit card and other consumer loans are included in homogeneous pools which are collectively evaluated for impairment. For these portfolios, loss forecast models are utilized that consider a variety of factors including, but not limited to, historical loss experience, delinquency status, economic trends and credit scores.


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Table of Contents

The table below provides the unpaid principal balance, carrying value and related allowance at March 31, 2014 and December 31, 2013, and the average carrying value and interest income recognized for the three months ended March 31, 2014 and 2013 on the Corporation's renegotiated TDR portfolio in the Credit Card and Other Consumer portfolio segment.

Impaired Loans – Credit Card and Other Consumer – Renegotiated TDRs
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31
 
 
 
 
 
March 31, 2014
 
2014
 
2013
(Dollars in millions)
 
 
 
 
Unpaid
Principal
Balance
 
Carrying
Value
(1)
 
Related
Allowance
 
Average
Carrying
Value
 
Interest
Income
Recognized
(2)
 
Average
Carrying
Value
 
Interest
Income
Recognized
(2)
With no recorded allowance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct/Indirect consumer
 
 
 
 
$
70

 
$
29

 
$

 
$
30

 
$

 
$
52

 
$

Other consumer
 
 
 
 
35

 
34

 

 
34

 
1

 
35

 
1

With an allowance recorded
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. credit card
 
 
 
 
1,174

 
1,245

 
282

 
1,407

 
22

 
2,725

 
42

Non-U.S. credit card
 
 
 
 
191

 
231

 
142

 
236

 
2

 
295

 
2

Direct/Indirect consumer
 
 
 
 
184

 
216

 
61

 
259

 
3

 
598

 
8

Other consumer
 
 
 
 
25

 
24

 
9

 
25

 

 
29

 

Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. credit card
 
 
 
 
$
1,174

 
$
1,245

 
$
282

 
$
1,407

 
$
22

 
$
2,725

 
$
42

Non-U.S. credit card
 
 
 
 
191

 
231

 
142

 
236

 
2

 
295

 
2

Direct/Indirect consumer
 
 
 
 
254

 
245

 
61

 
289

 
3

 
650

 
8

Other consumer
 
 
 
 
60

 
58

 
9

 
59

 
1

 
64

 
1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2013
 
 
 
 
 
 
 
 
With no recorded allowance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Direct/Indirect consumer
 
 
 
 
$
75

 
$
32

 
$

 
 
 
 
 
 
 
 
Other consumer
 
 
 
 
34

 
34

 

 
 
 
 
 
 
 
 
With an allowance recorded
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. credit card
 
 
 
 
1,384

 
1,465

 
337

 
 
 
 
 
 
 
 
Non-U.S. credit card
 
 
 
 
200

 
240

 
149

 
 
 
 
 
 
 
 
Direct/Indirect consumer
 
 
 
 
242

 
282

 
84

 
 
 
 
 
 
 
 
Other consumer
 
 
 
 
27

 
26

 
9

 
 
 
 
 
 
 
 
Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. credit card
 
 
 
 
$
1,384

 
$
1,465

 
$
337

 
 
 
 
 
 
 
 
Non-U.S. credit card
 
 
 
 
200

 
240

 
149

 
 
 
 
 
 
 
 
Direct/Indirect consumer
 
 
 
 
317

 
314

 
84

 
 
 
 
 
 
 
 
Other consumer
 
 
 
 
61

 
60

 
9

 
 
 
 
 
 
 
 
(1) 
Includes accrued interest and fees.
(2) 
Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.

The table below provides information on the Corporation's primary modification programs for the renegotiated TDR portfolio at March 31, 2014 and December 31, 2013.

Credit Card and Other Consumer – Renegotiated TDRs by Program Type
 
Internal Programs
 
External Programs
 
Other
 
Total
 
Percent of Balances Current or
Less Than 30 Days Past Due
(Dollars in millions)
March 31
2014
December 31
2013
 
March 31
2014
December 31
2013
 
March 31
2014
December 31
2013
 
March 31
2014
December 31
2013
 
March 31
2014
December 31
2013
U.S. credit card
$
697

$
842

 
$
534

$
607

 
$
14

$
16

 
$
1,245

$
1,465

 
83.44
%
82.77
%
Non-U.S. credit card
64

71

 
24

26

 
143

143

 
231

240

 
48.65

49.01

Direct/Indirect consumer
129

170

 
82

106

 
34

38

 
245

314

 
85.03

84.29

Other consumer
58

60

 


 


 
58

60

 
73.56

71.08

Total renegotiated TDRs
$
948

$
1,143

 
$
640

$
739

 
$
191

$
197

 
$
1,779

$
2,079

 
78.81

78.77



170

Table of Contents

The table below provides information on the Corporation's renegotiated TDR portfolio including the March 31, 2014 and 2013 unpaid principal balance, carrying value and average pre- and post-modification interest rates of loans that were modified in TDRs during the three months ended March 31, 2014 and 2013, and net charge-offs that were recorded during the period in which the modification occurred.

Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Three Months Ended March 31, 2014
 
March 31, 2014
 
Three Months Ended March 31, 2014
(Dollars in millions)
Unpaid Principal Balance
 
Carrying
Value (1)
 
Pre-Modification Interest Rate
 
Post-Modification Interest Rate
 
Net Charge-offs
U.S. credit card
$
90

 
$
100

 
16.68
%
 
5.19
%
 
$
3

Non-U.S. credit card
57

 
68

 
25.78

 
0.51

 
2

Direct/Indirect consumer
12

 
9

 
9.83

 
4.56

 
3

Other consumer
2

 
2

 
8.51

 
4.90

 

Total
$
161

 
$
179

 
19.67

 
3.39

 
$
8

 
 
 
 
 
 
 
 
 
 
Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Three Months Ended March 31, 2013
 
March 31, 2013
 
Three Months Ended March 31, 2013
U.S. credit card
$
84

 
$
85

 
17.00
%
 
6.16
%
 
$
2

Non-U.S. credit card
76

 
80

 
26.24

 
0.65

 
3

Direct/Indirect consumer
17

 
13

 
10.05

 
5.35

 
4

Other consumer
1

 
1

 
9.43

 
6.01

 

Total
$
178

 
$
179

 
20.56

 
3.65

 
$
9

(1) 
Includes accrued interest and fees.

The table below provides information on the Corporation's primary modification programs for the renegotiated TDR portfolio for loans that were modified in TDRs during the three months ended March 31, 2014 and 2013.

Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Period by Program Type
 
Three Months Ended March 31, 2014
(Dollars in millions)
Internal Programs
 
External Programs
 
Other
 
Total
U.S. credit card
$
70

 
$
30

 
$

 
$
100

Non-U.S. credit card
35

 
33

 

 
68

Direct/Indirect consumer
3

 
1

 
5

 
9

Other consumer
2

 

 

 
2

Total renegotiated TDRs
$
110

 
$
64

 
$
5

 
$
179

 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2013
U.S. credit card
$
46

 
$
39

 
$

 
$
85

Non-U.S. credit card
43

 
37

 

 
80

Direct/Indirect consumer
4

 
3

 
6

 
13

Other consumer
1

 

 

 
1

Total renegotiated TDRs
$
94

 
$
79

 
$
6

 
$
179


Credit card and other consumer loans are deemed to be in payment default during the quarter in which a borrower misses the second of two consecutive payments. Payment defaults are one of the factors considered when projecting future cash flows in the calculation of the allowance for loan and lease losses for impaired credit card and other consumer loans. Based on historical experience, the Corporation estimates that 18 percent of new U.S. credit card TDRs, 73 percent of new non-U.S. credit card TDRs and 11 percent of new direct/indirect consumer TDRs may be in payment default within 12 months after modification. Loans that entered into payment default during the three months ended March 31, 2014 and 2013 that had been modified in a TDR during the preceding 12 months were $13 million and $24 million for U.S. credit card, $56 million and $62 million for non-U.S. credit card, and $2 million and $3 million for direct/indirect consumer.

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Table of Contents

Commercial Loans

Impaired commercial loans, which include nonperforming loans and TDRs (both performing and nonperforming), are primarily measured based on the present value of payments expected to be received, discounted at the loan's original effective interest rate. Commercial impaired loans may also be measured based on observable market prices or, for loans that are solely dependent on the collateral for repayment, the estimated fair value of collateral less costs to sell. If the carrying value of a loan exceeds this amount, a specific allowance is recorded as a component of the allowance for loan and lease losses.

Modifications of loans to commercial borrowers that are experiencing financial difficulty are designed to reduce the Corporation's loss exposure while providing the borrower with an opportunity to work through financial difficulties, often to avoid foreclosure or bankruptcy. Each modification is unique and reflects the individual circumstances of the borrower. Modifications that result in a TDR may include extensions of maturity at a concessionary (below market) rate of interest, payment forbearances or other actions designed to benefit the customer while mitigating the Corporation's risk exposure. Reductions in interest rates are rare. Instead, the interest rates are typically increased, although the increased rate may not represent a market rate of interest. Infrequently, concessions may also include principal forgiveness in connection with foreclosure, short sale or other settlement agreements leading to termination or sale of the loan.

At the time of restructuring, the loans are remeasured to reflect the impact, if any, on projected cash flows resulting from the modified terms. If there was no forgiveness of principal and the interest rate was not decreased, the modification may have little or no impact on the allowance established for the loan. If a portion of the loan is deemed to be uncollectible, a charge-off may be recorded at the time of restructuring. Alternatively, a charge-off may have already been recorded in a previous period such that no charge-off is required at the time of modification. For more information on modifications for the U.S. small business commercial portfolio, see Credit Card and Other Consumer in this Note.

At March 31, 2014 and December 31, 2013, remaining commitments to lend additional funds to debtors whose terms have been modified in a commercial loan TDR were immaterial. Commercial foreclosed properties totaled $85 million and $90 million at March 31, 2014 and December 31, 2013.


172

Table of Contents

The table below provides the unpaid principal balance, carrying value and related allowance at March 31, 2014 and December 31, 2013, and the average carrying value and interest income recognized for the three months ended March 31, 2014 and 2013 for impaired loans in the Corporation's Commercial loan portfolio segment. Certain impaired commercial loans do not have a related allowance as the valuation of these impaired loans exceeded the carrying value, which is net of previously recorded charge-offs.

Impaired Loans – Commercial
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31
 
 
 
 
 
March 31, 2014
 
2014
 
2013
(Dollars in millions)
 
 
 
 
Unpaid
Principal
Balance
 
Carrying
Value
 
Related
Allowance
 
Average
Carrying
Value
 
Interest
Income
Recognized
(1)
 
Average
Carrying
Value
 
Interest
Income
Recognized
(1)
With no recorded allowance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. commercial
 
 
 
 
$
489

 
$
460

 
$

 
$
519

 
$
2

 
$
487

 
$
2

Commercial real estate
 
 
 
 
238

 
211

 

 
220

 
1

 
388

 
1

Non-U.S. commercial
 
 
 
 
10

 
10

 

 
10

 

 
45

 

With an allowance recorded
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. commercial
 
 
 
 
1,742

 
1,394

 
183

 
1,306

 
15

 
1,686

 
12

Commercial real estate
 
 
 
 
966

 
680

 
61

 
702

 
7

 
1,580

 
8

Non-U.S. commercial
 
 
 
 
330

 
76

 
1

 
71

 
1

 
109

 
3

U.S. small business commercial (2)
 
 
 
 
172

 
165

 
32

 
170

 
1

 
288

 
2

Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. commercial
 
 
 
 
$
2,231

 
$
1,854

 
$
183

 
$
1,825

 
$
17

 
$
2,173

 
$
14

Commercial real estate
 
 
 
 
1,204

 
891

 
61

 
922

 
8

 
1,968

 
9

Non-U.S. commercial
 
 
 
 
340

 
86

 
1

 
81

 
1

 
154

 
3

U.S. small business commercial (2)
 
 
 
 
172

 
165

 
32

 
170

 
1

 
288

 
2

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2013
 
 
 
 
 
 
 
 
With no recorded allowance
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. commercial
 
 
 
 
$
609

 
$
577

 
$

 
 
 
 
 
 
 
 
Commercial real estate
 
 
 
 
254

 
228

 

 
 
 
 
 
 
 
 
Non-U.S. commercial
 
 
 
 
10

 
10

 

 
 
 
 
 
 
 
 
With an allowance recorded
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. commercial
 
 
 
 
1,581

 
1,262

 
164

 
 
 
 
 
 
 
 
Commercial real estate
 
 
 
 
1,066

 
731

 
61

 
 
 
 
 
 
 
 
Non-U.S. commercial
 
 
 
 
254

 
64

 
16

 
 
 
 
 
 
 
 
U.S. small business commercial (2)
 
 
 
 
186

 
176

 
36

 
 
 
 
 
 
 
 
Total
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. commercial
 
 
 
 
$
2,190

 
$
1,839

 
$
164

 
 
 
 
 
 
 
 
Commercial real estate
 
 
 
 
1,320

 
959

 
61

 
 
 
 
 
 
 
 
Non-U.S. commercial
 
 
 
 
264

 
74

 
16

 
 
 
 
 
 
 
 
U.S. small business commercial (2)
 
 
 
 
186

 
176

 
36

 
 
 
 
 
 
 
 
(1) 
Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
(2) 
Includes U.S. small business commercial renegotiated TDR loans and related allowance.


173

Table of Contents

The table below presents the March 31, 2014 and 2013 unpaid principal balance and carrying value of commercial loans that were modified as TDRs during the three months ended March 31, 2014 and 2013, and net charge-offs that were recorded during the period in which the modification occurred. The table below includes loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period.

Commercial – TDRs Entered into During the Three Months Ended March 31, 2014
 
March 31, 2014
 
Three Months Ended March 31, 2014
(Dollars in millions)
Unpaid Principal Balance
 
Carrying
Value
 
Net Charge-offs
U.S. commercial
$
443

 
$
276

 
$
2

Commercial real estate
269

 
269

 

Non-U.S. commercial
58

 
58

 

U.S. small business commercial (1)
2

 
2

 

Total
$
772

 
$
605

 
$
2

 
 
 
 
 
 
Commercial – TDRs Entered into During the Three Months Ended March 31, 2013
 
March 31, 2013
 
Three Months Ended March 31, 2013
U.S. commercial
$
397

 
$
394

 
$

Commercial real estate
266

 
223

 

U.S. small business commercial (1)
3

 
4

 

Total
$
666

 
$
621

 
$

(1) 
U.S. small business commercial TDRs are comprised of renegotiated small business card loans.

A commercial TDR is generally deemed to be in payment default when the loan is 90 days or more past due, including delinquencies that were not resolved as part of the modification. U.S. small business commercial TDRs are deemed to be in payment default during the quarter in which a borrower misses the second of two consecutive payments. Payment defaults are one of the factors considered when projecting future cash flows, along with observable market prices or fair value of collateral when measuring the allowance for loan losses. TDRs that were in payment default had a carrying value of $95 million and $156 million for U.S. commercial, $121 million and $416 million for commercial real estate, and $1 million and $2 million for U.S. small business commercial at March 31, 2014 and 2013.


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Table of Contents

Purchased Credit-impaired Loans

The table below shows activity for the accretable yield on PCI loans, which includes the Countrywide Financial Corporation (Countrywide) portfolio and loans repurchased in connection with the settlement with FNMA. For more information on the settlement with FNMA, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees of the Corporation's 2013 Annual Report on Form 10-K. The amount of accretable yield is affected by changes in credit outlooks, including metrics such as default rates and loss severities, prepayment speeds, which can change the amount and period of time over which interest payments are expected to be received, and the interest rates on variable rate loans. The reclassifications from nonaccretable difference during 2013 and in the three months ended March 31, 2014 were due to increases in expected cash flows driven by improved home prices and lower expected defaults, along with a decrease in forecasted prepayment speeds as a result of rising interest rates. Changes in the prepayment assumption affect the expected remaining life of the portfolio which results in a change to the amount of future interest cash flows.

Rollforward of Accretable Yield
(Dollars in millions)
 
Accretable yield, January 1, 2013
$
4,644

Accretion
(1,194
)
Loans purchased
1,125

Disposals/transfers
(361
)
Reclassifications from nonaccretable difference
2,480

Accretable yield, December 31, 2013
6,694

Accretion
(281
)
Disposals/transfers
(91
)
Reclassifications from nonaccretable difference
384

Accretable yield, March 31, 2014
$
6,706


For more information on PCI loans, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K, and for the carrying value and valuation allowance for PCI loans, see Note 5 – Allowance for Credit Losses.

Loans Held-for-sale

The Corporation had LHFS of $12.3 billion and $11.4 billion at March 31, 2014 and December 31, 2013. Proceeds, including cash and securities, from sales and paydowns of loans originally designated as LHFS were $8.3 billion and $22.2 billion for the three months ended March 31, 2014 and 2013. Amounts used for originations and purchases of LHFS were $10.0 billion and $20.1 billion for the three months ended March 31, 2014 and 2013.


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Table of Contents

NOTE 5 – Allowance for Credit Losses

The table below summarizes the changes in the allowance for credit losses by portfolio segment for the three months ended March 31, 2014 and 2013.

 
Three Months Ended March 31, 2014
(Dollars in millions)
Home Loans
 
Credit Card
and Other
Consumer
 
Commercial
 
Total
Allowance for loan and lease losses, January 1
$
8,518

 
$
4,905

 
$
4,005

 
$
17,428

Loans and leases charged off
(596
)
 
(1,128
)
 
(144
)
 
(1,868
)
Recoveries of loans and leases previously charged off
167

 
218

 
95

 
480

Net charge-offs
(429
)
 
(910
)
 
(49
)
 
(1,388
)
Write-offs of PCI loans
(391
)
 

 

 
(391
)
Provision for loan and lease losses
(141
)
 
791

 
334

 
984

Other (1)
(1
)
 
(11
)
 
(3
)
 
(15
)
Allowance for loan and lease losses, March 31
7,556

 
4,775

 
4,287

 
16,618

Reserve for unfunded lending commitments, January 1

 

 
484

 
484

Provision for unfunded lending commitments

 

 
25

 
25

Reserve for unfunded lending commitments, March 31

 

 
509

 
509

Allowance for credit losses, March 31
$
7,556

 
$
4,775

 
$
4,796

 
$
17,127

 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2013
Allowance for loan and lease losses, January 1
$
14,933

 
$
6,140

 
$
3,106

 
$
24,179

Loans and leases charged off
(1,193
)
 
(1,553
)
 
(316
)
 
(3,062
)
Recoveries of loans and leases previously charged off
126

 
318

 
101

 
545

Net charge-offs
(1,067
)
 
(1,235
)
 
(215
)
 
(2,517
)
Write-offs of PCI loans
(839
)
 

 

 
(839
)
Provision for loan and lease losses
484

 
1,007

 
240

 
1,731

Other (1)
(73
)
 
(38
)
 
(2
)
 
(113
)
Allowance for loan and lease losses, March 31
13,438

 
5,874

 
3,129

 
22,441

Reserve for unfunded lending commitments, January 1

 

 
513

 
513

Provision for unfunded lending commitments

 

 
(18
)
 
(18
)
Other

 

 
(9
)
 
(9
)
Reserve for unfunded lending commitments, March 31

 

 
486

 
486

Allowance for credit losses, March 31
$
13,438

 
$
5,874

 
$
3,615

 
$
22,927

(1) 
Primarily represents the net impact of portfolio sales, consolidations and deconsolidations, and foreign currency translation adjustments.

During the three months ended March 31, 2014, for the PCI loan portfolio, the Corporation recorded no provision for credit losses and, for three months ended March 31, 2013, recorded a benefit of $207 million with a corresponding decrease in the valuation allowance included as part of the allowance for loan and lease losses. Write-offs in the PCI loan portfolio totaled $391 million and $839 million with a corresponding decrease in the PCI valuation allowance during the three months ended March 31, 2014 and 2013. The valuation allowance associated with the PCI loan portfolio was $2.1 billion and $2.5 billion at March 31, 2014 and December 31, 2013.


176

Table of Contents

The table below presents the allowance and the carrying value of outstanding loans and leases by portfolio segment at March 31, 2014 and December 31, 2013.

Allowance and Carrying Value by Portfolio Segment
 
 
 
 
 
 
 
 
March 31, 2014
(Dollars in millions)
Home Loans
 
Credit Card
and Other
Consumer
 
Commercial
 
Total
Impaired loans and troubled debt restructurings (1)
 
 
 
 
 
 
 
Allowance for loan and lease losses (2)
$
1,132

 
$
494

 
$
277

 
$
1,903

Carrying value (3)
30,230

 
1,779

 
2,996

 
35,005

Allowance as a percentage of carrying value
3.74
%
 
27.77
%
 
9.25
%
 
5.44
%
Loans collectively evaluated for impairment
 
 
 
 
 
 
 
Allowance for loan and lease losses
$
4,322

 
$
4,281

 
$
4,010

 
$
12,613

Carrying value (3, 4)
280,102

 
181,008

 
384,918

 
846,028

Allowance as a percentage of carrying value (4)
1.54
%
 
2.37
%
 
1.04
%
 
1.49
%
Purchased credit-impaired loans
 
 
 
 
 
 
 
Valuation allowance
$
2,102

 
n/a

 
n/a

 
$
2,102

Carrying value gross of valuation allowance
24,121

 
n/a

 
n/a

 
24,121

Valuation allowance as a percentage of carrying value
8.71
%
 
n/a

 
n/a

 
8.71
%
Total
 
 
 
 
 
 
 
Allowance for loan and lease losses
$
7,556

 
$
4,775

 
$
4,287

 
$
16,618

Carrying value (3, 4)
334,453

 
182,787

 
387,914

 
905,154

Allowance as a percentage of carrying value (4)
2.26
%
 
2.61
%
 
1.11
%
 
1.84
%
 
 
 
 
 
 
 
 
 
December 31, 2013
Impaired loans and troubled debt restructurings (1)
 
 
 
 
 
 
 
Allowance for loan and lease losses (2)
$
1,231

 
$
579

 
$
277

 
$
2,087

Carrying value (3)
31,458

 
2,079

 
3,048

 
36,585

Allowance as a percentage of carrying value
3.91
%
 
27.85
%
 
9.09
%
 
5.70
%
Loans collectively evaluated for impairment
 
 
 
 
 
 
 
Allowance for loan and lease losses
$
4,794

 
$
4,326

 
$
3,728

 
$
12,848

Carrying value (3, 4)
285,015

 
185,969

 
385,357

 
856,341

Allowance as a percentage of carrying value (4)
1.68
%
 
2.33
%
 
0.97
%
 
1.50
%
Purchased credit-impaired loans
 
 
 
 
 
 
 
Valuation allowance
$
2,493

 
n/a

 
n/a

 
$
2,493

Carrying value gross of valuation allowance
25,265

 
n/a

 
n/a

 
25,265

Valuation allowance as a percentage of carrying value
9.87
%
 
n/a

 
n/a

 
9.87
%
Total
 
 
 
 
 
 
 
Allowance for loan and lease losses
$
8,518

 
$
4,905

 
$
4,005

 
$
17,428

Carrying value (3, 4)
341,738

 
188,048

 
388,405

 
918,191

Allowance as a percentage of carrying value (4)
2.49
%
 
2.61
%
 
1.03
%
 
1.90
%
(1) 
Impaired loans include nonperforming commercial loans and all TDRs, including both commercial and consumer TDRs. Impaired loans exclude nonperforming consumer loans unless they are TDRs, and all consumer and commercial loans accounted for under the fair value option.
(2) 
Allowance for loan and lease losses includes $32 million and $36 million related to impaired U.S. small business commercial at March 31, 2014 and December 31, 2013.
(3) 
Amounts are presented gross of the allowance for loan and lease losses.
(4) 
Outstanding loan and lease balances and ratios do not include loans accounted for under the fair value option of $11.1 billion and $10.0 billion at March 31, 2014 and December 31, 2013.
n/a = not applicable

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NOTE 6 – Securitizations and Other Variable Interest Entities

The Corporation utilizes VIEs in the ordinary course of business to support its own and its customers' financing and investing needs. The Corporation routinely securitizes loans and debt securities using VIEs as a source of funding for the Corporation and as a means of transferring the economic risk of the loans or debt securities to third parties. The assets are transferred into a trust or other securitization vehicle such that the assets are legally isolated from the creditors of the Corporation and are not available to satisfy its obligations. These assets can only be used to settle obligations of the trust or other securitization vehicle. The Corporation also administers, structures or invests in other VIEs including CDOs, investment vehicles and other entities. For more information on the Corporation's utilization of VIEs, see Note 1 – Summary of Significant Accounting Principles and Note 6 – Securitizations and Other Variable Interest Entities to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

The tables within this Note present the assets and liabilities of consolidated and unconsolidated VIEs at March 31, 2014 and December 31, 2013, in situations where the Corporation has continuing involvement with transferred assets or if the Corporation otherwise has a variable interest in the VIE. The tables also present the Corporation's maximum loss exposure at March 31, 2014 and December 31, 2013 resulting from its involvement with consolidated VIEs and unconsolidated VIEs in which the Corporation holds a variable interest. The Corporation's maximum loss exposure is based on the unlikely event that all of the assets in the VIEs become worthless and incorporates not only potential losses associated with assets recorded on the Consolidated Balance Sheet but also potential losses associated with off-balance sheet commitments such as unfunded liquidity commitments and other contractual arrangements. The Corporation's maximum loss exposure does not include losses previously recognized through write-downs of assets.

The Corporation invests in asset-backed securities (ABS) issued by third-party VIEs with which it has no other form of involvement. These securities are included in Note 14 – Fair Value Measurements and Note 3 – Securities. In addition, the Corporation uses VIEs such as trust preferred securities trusts in connection with its funding activities. For additional information, see Note 11 – Long-term Debt to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K. The Corporation also uses VIEs in the form of synthetic securitization vehicles to mitigate a portion of the credit risk on its residential mortgage loan portfolio, as described in Note 4 – Outstanding Loans and Leases. The Corporation uses VIEs, such as cash funds managed within Global Wealth & Investment Management, to provide investment opportunities for clients. These VIEs, which are not consolidated by the Corporation, are not included in the tables within this Note.

Except as described below and in Note 6 – Securitizations and Other Variable Interest Entities to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K, the Corporation did not provide financial support to consolidated or unconsolidated VIEs during the three months ended March 31, 2014 or the year ended December 31, 2013 that it was not previously contractually required to provide, nor does it intend to do so.

Mortgage-related Securitizations

First-lien Mortgages

As part of its mortgage banking activities, the Corporation securitizes a portion of the first-lien residential mortgage loans it originates or purchases from third parties, generally in the form of RMBS guaranteed by government-sponsored enterprises, FNMA and FHLMC (collectively the GSEs), or GNMA primarily in the case of FHA-insured and U.S. Department of Veterans Affairs (VA)-guaranteed mortgage loans. Securitization usually occurs in conjunction with or shortly after origination or purchase. In addition, the Corporation may, from time to time, securitize commercial mortgages it originates or purchases from other entities. The Corporation typically services the loans it securitizes. Further, the Corporation may retain beneficial interests in the securitization trusts including senior and subordinate securities and equity tranches issued by the trusts. Except as described below and in Note 7 – Representations and Warranties Obligations and Corporate Guarantees, the Corporation does not provide guarantees or recourse to the securitization trusts other than standard representations and warranties.


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The table below summarizes select information related to first-lien mortgage securitizations for the three months ended March 31, 2014 and 2013.

First-lien Mortgage Securitizations
 
 
 
Three Months Ended March 31
 
Residential
Mortgage - Agency
 
Commercial Mortgage
(Dollars in millions)
2014
2013
 
2014
2013
Cash proceeds from new securitizations (1)
$
7,466

$
12,013

 
$
704

$

Gain (loss) on securitizations (2)
(11
)
29

 
27


(1) 
The Corporation sells residential mortgage loans to GSEs in the normal course of business and receives RMBS in exchange which may then be sold into the market to third-party investors for cash proceeds.
(2) 
Substantially all of the first-lien residential and commercial mortgage loans securitized are initially classified as LHFS and accounted for under the fair value option. As such, gains are recognized on these LHFS prior to securitization. The Corporation recognized $198 million and $613 million of gains, net of hedges, on loans securitized during the three months ended March 31, 2014 and 2013.

In addition to cash proceeds as reported in the table above, the Corporation received securities with an initial fair value of $506 million and $968 million in connection with first-lien mortgage securitizations for the three months ended March 31, 2014 and 2013. All of these securities were initially classified as Level 2 assets within the fair value hierarchy. During the three months ended March 31, 2014 and 2013, there were no changes to the initial classification.

The Corporation recognizes consumer MSRs from the sale or securitization of first-lien mortgage loans. Servicing fee and ancillary fee income on consumer mortgage loans serviced, including securitizations where the Corporation has continuing involvement, were $494 million and $897 million during the three months ended March 31, 2014 and 2013. Servicing advances on consumer mortgage loans, including securitizations where the Corporation has continuing involvement, were $12.7 billion and $14.1 billion at March 31, 2014 and December 31, 2013. The Corporation may have the option to repurchase delinquent loans out of securitization trusts, which reduces the amount of servicing advances it is required to make. During the three months ended March 31, 2014 and 2013, $1.3 billion and $3.2 billion of loans were repurchased from first-lien securitization trusts primarily as a result of loan delinquencies or to perform modifications. The majority of these loans repurchased were FHA-insured mortgages collateralizing GNMA securities. For more information on MSRs, see Note 17 – Mortgage Servicing Rights.


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The table below summarizes select information related to first-lien mortgage securitization trusts in which the Corporation held a variable interest at March 31, 2014 and December 31, 2013.

First-lien Mortgage VIEs
 
 
 
 
 
 
 
 
Residential Mortgage
 
 
 
 
 
 
Non-agency
 
 
 
Agency
 
Prime
 
Subprime
 
Alt-A
 
Commercial Mortgage
(Dollars in millions)
March 31
2014
December 31
2013
 
March 31
2014
December 31
2013
 
March 31
2014
December 31
2013
 
March 31
2014
December 31
2013
 
March 31
2014
December 31
2013
Unconsolidated VIEs
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Maximum loss exposure (1)
$
17,298

$
21,140

 
$
1,464

$
1,527

 
$
585

$
591

 
$
435

$
437

 
$
220

$
432

On-balance sheet assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Senior securities held (2):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Trading account assets
$
661

$
650

 
$

$

 
$
7

$
1

 
$
28

$
3

 
$
5

$
14

Debt securities carried at fair value
15,639

19,451

 
931

988

 
220

220

 
112

109

 
91

306

Subordinate securities held (2):
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Trading account assets


 


 

8

 
1


 
12

13

Debt securities carried at fair value


 
14

15

 
6

6

 


 
52

53

Residual interests held


 
28

13

 


 


 
31

16

All other assets (3)
998

1,039

 
63

71

 
1

1

 
294

325

 


Total retained positions
$
17,298

$
21,140

 
$
1,036

$
1,087

 
$
234

$
236

 
$
435

$
437

 
$
191

$
402

Principal balance outstanding (4)
$
430,508

$
437,765

 
$
24,273

$
25,104

 
$
36,916

$
36,854

 
$
55,293

$
56,454

 
$
18,341

$
19,730

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated VIEs
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Maximum loss exposure (1)
$
40,801

$
42,420

 
$
78

$
79

 
$
183

$
183

 
$

$

 
$

$

On-balance sheet assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Trading account assets
$
757

$
1,640

 
$

$

 
$

$

 
$

$

 
$

$

Loans and leases
39,590

40,316

 
137

140

 
801

803

 


 


Allowance for loan and lease losses
(2
)
(3
)
 


 


 


 


All other assets
465

474

 


 
10

7

 


 


Total assets
$
40,810

$
42,427

 
$
137

$
140

 
$
811

$
810

 
$

$

 
$

$

On-balance sheet liabilities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Long-term debt
$
9

$
7

 
$
59

$
61

 
$
804

$
803

 
$

$

 
$

$

All other liabilities


 


 
7

7

 


 


Total liabilities
$
9

$
7

 
$
59

$
61

 
$
811

$
810

 
$

$

 
$

$

(1) 
Maximum loss exposure excludes the liability for representations and warranties obligations and corporate guarantees and also excludes servicing advances and other servicing rights and obligations. For additional information, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees and Note 17 – Mortgage Servicing Rights.
(2) 
As a holder of these securities, the Corporation receives scheduled principal and interest payments. During the three months ended March 31, 2014 and 2013, there were no OTTI losses recorded on those securities classified as AFS debt securities.
(3) 
Not included in the table above are all other assets of $1.2 billion and $1.6 billion, representing the unpaid principal balance of mortgage loans eligible for repurchase from unconsolidated residential mortgage securitization vehicles, principally guaranteed by GNMA, and all other liabilities of $1.2 billion and $1.6 billion, representing the principal amount that would be payable to the securitization vehicles if the Corporation were to exercise the repurchase option, at March 31, 2014 and December 31, 2013.
(4) 
Principal balance outstanding includes loans the Corporation transferred with which the Corporation has continuing involvement, which may include servicing the loans.

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Home Equity Loans

The Corporation retains interests in home equity securitization trusts to which it transferred home equity loans. These retained interests include senior and subordinate securities and residual interests. In addition, the Corporation may be obligated to provide subordinate funding to the trusts during a rapid amortization event. The Corporation also services the loans in the trusts. Except as described below and in Note 7 – Representations and Warranties Obligations and Corporate Guarantees, the Corporation does not provide guarantees or recourse to the securitization trusts other than standard representations and warranties. There were no securitizations of home equity loans during the three months ended March 31, 2014 and 2013, and all of the home equity trusts have entered the rapid amortization phase.

The table below summarizes select information related to home equity loan securitization trusts in which the Corporation held a variable interest at March 31, 2014 and December 31, 2013.

Home Equity Loan VIEs
 
 
 
 
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Consolidated
VIEs
 
Unconsolidated
VIEs
 
Total
 
Consolidated
VIEs
 
Unconsolidated
VIEs
 
Total
Maximum loss exposure (1)
$
1,223

 
$
6,025

 
$
7,248

 
$
1,269

 
$
6,217

 
$
7,486

On-balance sheet assets
 
 
 
 
 
 
 
 
 
 
 
Trading account assets
$

 
$
11

 
$
11

 
$

 
$
12

 
$
12

Debt securities carried at fair value

 
26

 
26

 

 
25

 
25

Loans and leases
1,275

 

 
1,275

 
1,329

 

 
1,329

Allowance for loan and lease losses
(75
)
 

 
(75
)
 
(80
)
 

 
(80
)
All other assets
23

 

 
23

 
20

 

 
20

Total
$
1,223

 
$
37

 
$
1,260

 
$
1,269

 
$
37

 
$
1,306

On-balance sheet liabilities
 
 
 
 
 
 
 
 
 
 
 
Long-term debt
$
1,391

 
$

 
$
1,391

 
$
1,450

 
$

 
$
1,450

All other liabilities
91

 

 
91

 
90

 

 
90

Total
$
1,482

 
$

 
$
1,482

 
$
1,540

 
$

 
$
1,540

Principal balance outstanding
$
1,275

 
$
7,364

 
$
8,639

 
$
1,329

 
$
7,542

 
$
8,871

(1) 
For unconsolidated VIEs, the maximum loss exposure includes outstanding trust certificates issued by trusts in rapid amortization, net of recorded reserves, and excludes the liability for representations and warranties obligations and corporate guarantees.

The maximum loss exposure in the table above includes the Corporation's obligation to provide subordinated funding to certain consolidated and unconsolidated home equity loan securitizations that have entered a rapid amortization period. During this period, cash payments from borrowers are accumulated to repay outstanding debt securities and the Corporation continues to make advances to borrowers when they draw on their lines of credit. At March 31, 2014 and December 31, 2013, home equity loan securitizations in rapid amortization for which the Corporation has a subordinated funding obligation, including both consolidated and unconsolidated trusts, had $7.4 billion and $7.6 billion of trust certificates outstanding. This amount is significantly greater than the amount the Corporation expects to fund. The charges that will ultimately be recorded as a result of the rapid amortization events depend on the undrawn available credit on the home equity lines, which totaled $84 million and $82 million at March 31, 2014 and December 31, 2013, as well as performance of the loans, the amount of subsequent draws and the timing of related cash flows. At both March 31, 2014 and December 31, 2013, the reserve for losses on expected future draw obligations on the home equity loan securitizations in rapid amortization for which the Corporation has a subordinated funding obligation was $12 million.

The Corporation has consumer MSRs from the sale or securitization of home equity loans. The Corporation recorded $9 million and $13 million of servicing fee income related to home equity loan securitizations during the three months ended March 31, 2014 and 2013. The Corporation repurchased $102 million and $39 million of loans from home equity securitization trusts to perform modifications during the three months ended March 31, 2014 and 2013.

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Credit Card Securitizations

The Corporation securitizes originated and purchased credit card loans. The Corporation's continuing involvement with the securitization trusts includes servicing the receivables, retaining an undivided interest (seller's interest) in the receivables, and holding certain retained interests including senior and subordinate securities, discount receivables, subordinate interests in accrued interest and fees on the securitized receivables, and cash reserve accounts. The seller's interest in the trusts, which is pari passu to the investors' interest, and the discount receivables are classified in loans and leases.

The table below summarizes select information related to consolidated credit card securitization trusts in which the Corporation held a variable interest at March 31, 2014 and December 31, 2013.

Credit Card VIEs
 
 
 
(Dollars in millions)
March 31
2014
 
December 31
2013
Consolidated VIEs
 
 
 
Maximum loss exposure
$
46,672

 
$
49,621

On-balance sheet assets
 
 
 
Derivative assets
$
22

 
$
182

Loans and leases (1)
57,578

 
61,241

Allowance for loan and lease losses
(2,532
)
 
(2,585
)
Loans held-for-sale
604

 
386

All other assets (2)
1,714

 
2,281

Total
$
57,386

 
$
61,505

On-balance sheet liabilities
 
 
 
Long-term debt
$
10,697

 
$
11,822

All other liabilities
17

 
62

Total
$
10,714

 
$
11,884

(1) 
At March 31, 2014 and December 31, 2013, loans and leases included $38.9 billion and $41.2 billion of seller's interest and $8 million and $14 million of discount receivables.
(2) 
At March 31, 2014 and December 31, 2013, all other assets included restricted cash and short-term investment accounts and unbilled accrued interest and fees.

During the three months ended March 31, 2014, $1.8 billion of new senior debt securities were issued to third-party investors from the credit card securitization trusts and none were issued in 2013.

The Corporation holds subordinate securities with a notional principal amount of $7.7 billion and $7.9 billion at March 31, 2014 and December 31, 2013, and a stated interest rate of zero percent issued by certain credit card securitization trusts, including $282 million issued during the three months ended March 31, 2014 and none issued during 2013. In addition, during 2010 and 2009, the Corporation elected to designate a specified percentage of new receivables transferred to the trusts as "discount receivables" such that principal collections thereon are added to finance charges which increases the yield in the trust. Through the designation of newly transferred receivables as discount receivables, the Corporation subordinated a portion of its seller's interest to the investors' interest. These actions were taken to address the decline in the excess spread of the U.S. and U.K. credit card securitization trusts at that time.

In addition to the amounts included in the table above, the Corporation held a senior interest in credit card receivables that had been transferred to an unconsolidated third-party sponsored securitization vehicle of $259 million and $272 million at March 31, 2014 and December 31, 2013, classified in loans and leases.

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Other Asset-backed Securitizations

Other asset-backed securitizations include resecuritization trusts, municipal bond trusts, and automobile and other securitization trusts. The table below summarizes select information related to other asset-backed securitizations in which the Corporation held a variable interest at March 31, 2014 and December 31, 2013.

Other Asset-backed VIEs
 
 
 
 
 
 
 
 
 
 
 
 
Resecuritization Trusts
 
Municipal Bond Trusts
 
Automobile and Other
Securitization Trusts
(Dollars in millions)
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
 
March 31
2014
 
December 31
2013
Unconsolidated VIEs
 
 
 
 
 
 
 
 
 
 
 
Maximum loss exposure
$
11,174

 
$
11,913

 
$
2,123

 
$
2,192

 
$
82

 
$
81

On-balance sheet assets
 
 
 
 
 
 
 
 
 
 
 
Senior securities held (1, 2):
 
 
 
 
 
 
 
 
 
 
 
Trading account assets
$
1,296

 
$
971

 
$
9

 
$
53

 
$

 
$
1

Debt securities carried at fair value
9,807

 
10,866

 

 

 
68

 
70

Subordinate securities held (1, 2):
 
 
 
 
 
 
 
 
 
 
 
Trading account assets

 

 

 

 
4

 

Debt securities carried at fair value
71

 
71

 

 

 

 

Residual interests held (3)

 
5

 

 

 

 

All other assets

 

 

 

 
10

 
10

Total retained positions
$
11,174

 
$
11,913

 
$
9

 
$
53

 
$
82

 
$
81

Total assets of VIEs (4)
$
29,881

 
$
40,924

 
$
3,536

 
$
3,643

 
$
978

 
$
1,788

 
 
 
 
 
 
 
 
 
 
 
 
Consolidated VIEs
 
 
 
 
 
 
 
 
 
 
 
Maximum loss exposure
$
503

 
$
164

 
$
2,575

 
$
2,667

 
$
93

 
$
94

On-balance sheet assets
 
 
 
 
 
 
 
 
 
 
 
Trading account assets
$
944

 
$
319

 
$
2,592

 
$
2,684

 
$

 
$

Loans and leases

 

 

 

 
650

 
680

All other assets

 

 

 

 
57

 
61

Total assets
$
944

 
$
319

 
$
2,592

 
$
2,684

 
$
707

 
$
741

On-balance sheet liabilities
 
 
 
 
 
 
 
 
 
 
 
Short-term borrowings
$

 
$

 
$
1,176

 
$
1,073

 
$

 
$

Long-term debt
441

 
155

 
17

 
17

 
613

 
646

All other liabilities

 

 

 

 
1

 
1

Total liabilities
$
441

 
$
155

 
$
1,193

 
$
1,090

 
$
614

 
$
647

(1) 
As a holder of these securities, the Corporation receives scheduled principal and interest payments. During the three months ended March 31, 2014 and 2013, there were no OTTI losses recorded on those securities classified as AFS debt securities.
(2) 
The retained senior and subordinate securities were valued using quoted market prices or observable market inputs (Level 2 of the fair value hierarchy).
(3) 
The retained residual interests are carried at fair value which was derived using model valuations (Level 2 of the fair value hierarchy).
(4) 
Total assets include loans the Corporation transferred with which the Corporation has continuing involvement, which may include servicing the loan.


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Table of Contents

Resecuritization Trusts

The Corporation transfers existing securities, typically MBS, into resecuritization vehicles at the request of customers seeking securities with specific characteristics. The Corporation may also resecuritize securities within its investment portfolio for purposes of improving liquidity and capital, and managing credit or interest rate risk. Generally, there are no significant ongoing activities performed in a resecuritization trust and no single investor has the unilateral ability to liquidate the trust.

The Corporation resecuritized $2.1 billion and $6.9 billion of securities during the three months ended March 31, 2014 and 2013. All of the securities transferred into resecuritization vehicles during the three months ended March 31, 2014 and 2013 were classified as trading account assets. As such, changes in fair value were recorded in trading account profits prior to the resecuritization and no gain or loss on sale was recorded.

Municipal Bond Trusts

The Corporation administers municipal bond trusts that hold highly-rated, long-term, fixed-rate municipal bonds. The trusts obtain financing by issuing floating-rate trust certificates that reprice on a weekly or other basis to third-party investors. The Corporation may transfer assets into the trusts and may also serve as remarketing agent and/or liquidity provider for the trusts. The floating-rate investors have the right to tender the certificates at specified dates. Should the Corporation be unable to remarket the tendered certificates, it may be obligated to purchase them at par under standby liquidity facilities. The Corporation also provides credit enhancement to investors in certain municipal bond trusts whereby the Corporation guarantees the payment of interest and principal on floating-rate certificates issued by these trusts in the event of default by the issuer of the underlying municipal bond.

The Corporation's liquidity commitments to unconsolidated municipal bond trusts, including those for which the Corporation was transferor, totaled $2.1 billion at both March 31, 2014 and December 31, 2013. The weighted-average remaining life of bonds held in the trusts at March 31, 2014 was 7.5 years. There were no material write-downs or downgrades of assets or issuers during the three months ended March 31, 2014 and 2013.

Automobile and Other Securitization Trusts

The Corporation transfers automobile and other loans into securitization trusts, typically to improve liquidity or manage credit risk. At March 31, 2014 and December 31, 2013, the Corporation serviced assets or otherwise had continuing involvement with automobile and other securitization trusts with outstanding balances of $1.7 billion and $2.5 billion, including trusts collateralized by automobile loans of $737 million and $877 million, student loans of $707 million and $741 million, and other loans of $241 million and $911 million.

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Other Variable Interest Entities

The table below summarizes select information related to other VIEs in which the Corporation held a variable interest at March 31, 2014 and December 31, 2013.

Other VIEs
 
 
 
 
 
 
 
 
 
 
 
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Consolidated
 
Unconsolidated
 
Total
 
Consolidated
 
Unconsolidated
 
Total
Maximum loss exposure
$
9,689

 
$
11,464

 
$
21,153

 
$
9,716

 
$
12,523

 
$
22,239

On-balance sheet assets
 
 
 
 
 
 
 
 
 
 
 
Trading account assets
$
3,759

 
$
432

 
$
4,191

 
$
3,769

 
$
1,420

 
$
5,189

Derivative assets
1

 
714

 
715

 
3

 
739

 
742

Debt securities carried at fair value

 
1,568

 
1,568

 

 
1,944

 
1,944

Loans and leases
4,525

 
310

 
4,835

 
4,609

 
270

 
4,879

Allowance for loan and lease losses
(5
)
 

 
(5
)
 
(6
)
 

 
(6
)
Loans held-for-sale
690

 
64

 
754

 
998

 
85

 
1,083

All other assets
1,701

 
6,184

 
7,885

 
1,734

 
6,167

 
7,901

Total
$
10,671

 
$
9,272

 
$
19,943

 
$
11,107

 
$
10,625

 
$
21,732

On-balance sheet liabilities
 
 
 
 
 
 
 
 
 
 
 
Short-term borrowings
$

 
$

 
$

 
$
77

 
$

 
$
77

Long-term debt (1)
4,307

 
48

 
4,355

 
4,487

 

 
4,487

All other liabilities
63

 
2,494

 
2,557

 
93

 
2,538

 
2,631

Total
$
4,370

 
$
2,542

 
$
6,912

 
$
4,657

 
$
2,538

 
$
7,195

Total assets of VIEs
$
10,671

 
$
34,965

 
$
45,636

 
$
11,107

 
$
38,505

 
$
49,612

(1)
Includes $1.3 billion, $1.4 billion and $780 million of long-term debt at March 31, 2014 and $1.3 billion, $1.2 billion and $780 million of long-term debt at December 31, 2013 issued by consolidated CDO vehicles, customer vehicles and investment vehicles, respectively, which has recourse to the general credit of the Corporation.

Customer Vehicles

Customer vehicles include credit-linked, equity-linked and commodity-linked note vehicles, repackaging vehicles, and asset acquisition vehicles, which are typically created on behalf of customers who wish to obtain market or credit exposure to a specific company, index, commodity price or financial instrument. The Corporation may transfer assets to and invest in securities issued by these vehicles. The Corporation typically enters into credit, equity, interest rate, commodity or foreign currency derivatives to synthetically create or alter the investment profile of the issued securities.

The Corporation's maximum loss exposure to consolidated and unconsolidated customer vehicles totaled $5.0 billion and $5.9 billion at March 31, 2014 and December 31, 2013, including the notional amount of derivatives to which the Corporation is a counterparty, net of losses previously recorded, and the Corporation's investment, if any, in securities issued by the vehicles. The maximum loss exposure has not been reduced to reflect the benefit of offsetting swaps with the customers or collateral arrangements. The Corporation also had liquidity commitments, including written put options and collateral value guarantees, with certain unconsolidated vehicles of $589 million and $748 million at March 31, 2014 and December 31, 2013, that are included in the table above.

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Collateralized Debt Obligation Vehicles

The Corporation receives fees for structuring CDO vehicles, which hold diversified pools of fixed-income securities, typically corporate debt or ABS, which they fund by issuing multiple tranches of debt and equity securities. Synthetic CDOs enter into a portfolio of CDS to synthetically create exposure to fixed-income securities. CLOs, which are a subset of CDOs, hold pools of loans, typically corporate loans. CDOs are typically managed by third-party portfolio managers. The Corporation typically transfers assets to these CDOs, holds securities issued by the CDOs and may be a derivative counterparty to the CDOs, including a CDS counterparty for synthetic CDOs. The Corporation has also entered into total return swaps with certain CDOs whereby the Corporation absorbs the economic returns generated by specified assets held by the CDO.

The Corporation's maximum loss exposure to consolidated and unconsolidated CDOs totaled $2.1 billion at both March 31, 2014 and December 31, 2013. This exposure is calculated on a gross basis and does not reflect any benefit from insurance purchased from third parties.

At March 31, 2014, the Corporation had $1.3 billion of aggregate liquidity exposure, included in the Other VIEs table net of previously recorded losses, to unconsolidated CDOs which hold senior CDO debt securities or other debt securities on the Corporation's behalf. For additional information, see Note 10 – Commitments and Contingencies.

Investment Vehicles

The Corporation sponsors, invests in or provides financing, which may be in connection with the sale of assets, to a variety of investment vehicles that hold loans, real estate, debt securities or other financial instruments and are designed to provide the desired investment profile to investors or the Corporation. At March 31, 2014 and December 31, 2013, the Corporation's consolidated investment vehicles had total assets of $1.1 billion and $1.2 billion. The Corporation also held investments in unconsolidated vehicles with total assets of $5.4 billion and $5.5 billion at March 31, 2014 and December 31, 2013. The Corporation's maximum loss exposure associated with both consolidated and unconsolidated investment vehicles totaled $4.3 billion and $4.2 billion at March 31, 2014 and December 31, 2013 comprised primarily of on-balance sheet assets less non-recourse liabilities.

The Corporation transferred servicing advance receivables to independent third parties in connection with the sale of MSRs. Portions of the receivables were transferred into unconsolidated securitization trusts. The Corporation retained senior interests in such receivables with a maximum loss exposure and funding obligation of $2.5 billion and $2.5 billion, including a funded balance of $1.6 billion and $1.9 billion at March 31, 2014 and December 31, 2013, which was classified in other debt securities carried at fair value.

Leveraged Lease Trusts

The Corporation's net investment in consolidated leveraged lease trusts totaled $3.6 billion and $3.8 billion at March 31, 2014 and December 31, 2013. The trusts hold long-lived equipment such as rail cars, power generation and distribution equipment, and commercial aircraft. The Corporation structures the trusts and holds a significant residual interest. The net investment represents the Corporation's maximum loss exposure to the trusts in the unlikely event that the leveraged lease investments become worthless. Debt issued by the leveraged lease trusts is non-recourse to the Corporation.

Real Estate Vehicles

The Corporation held investments in unconsolidated real estate vehicles of $5.9 billion and $5.8 billion at March 31, 2014 and December 31, 2013, which primarily consisted of investments in unconsolidated limited partnerships that finance the construction and rehabilitation of affordable rental housing and commercial real estate. An unrelated third party is typically the general partner and has control over the significant activities of the partnership. The Corporation earns a return primarily through the receipt of tax credits allocated to the real estate projects. The Corporation's risk of loss is mitigated by policies requiring that the project qualify for the expected tax credits prior to making its investment. The Corporation may from time to time be asked to invest additional amounts to support a troubled project. Such additional investments have not been and are not expected to be significant.

Other Asset-backed Financing Arrangements

The Corporation transferred pools of securities to certain independent third parties and provided financing for up to 75 percent of the purchase price under asset-backed financing arrangements. At March 31, 2014 and December 31, 2013, the Corporation's maximum loss exposure under these financing arrangements was $481 million and $1.1 billion, substantially all of which is classified in loans and leases. All principal and interest payments have been received when due in accordance with their contractual terms. These arrangements are not included in the Other VIEs table because the purchasers are not VIEs.


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NOTE 7 – Representations and Warranties Obligations and Corporate Guarantees
 
Background

The Corporation securitizes first-lien residential mortgage loans generally in the form of RMBS guaranteed by the GSEs or by GNMA in the case of FHA-insured, VA-guaranteed and Rural Housing Service-guaranteed mortgage loans. In addition, in prior years, legacy companies and certain subsidiaries sold pools of first-lien residential mortgage loans and home equity loans as private-label securitizations (in certain of these securitizations, monolines or financial guarantee providers insured all or some of the securities) or in the form of whole loans. In connection with these transactions, the Corporation or certain of its subsidiaries or legacy companies make or have made various representations and warranties. These representations and warranties, as set forth in the agreements, related to, among other things, the ownership of the loan, the validity of the lien securing the loan, the absence of delinquent taxes or liens against the property securing the loan, the process used to select the loan for inclusion in a transaction, the loan's compliance with any applicable loan criteria, including underwriting standards, and the loan's compliance with applicable federal, state and local laws. Breaches of these representations and warranties have resulted in and may continue to result in the requirement to repurchase mortgage loans or to otherwise make whole or provide other remedies to the GSEs, HUD with respect to FHA-insured loans, VA, whole-loan investors, securitization trusts, monoline insurers or other financial guarantors (collectively, repurchases). In all such cases, the Corporation would be exposed to any credit loss on the repurchased mortgage loans after accounting for any mortgage insurance (MI) or mortgage guarantee payments that it may receive.

Subject to the requirements and limitations of the applicable sales and securitization agreements, these representations and warranties can be enforced by the GSEs, HUD, VA, the whole-loan investor, the securitization trustee or others as governed by the applicable agreement or, in certain first-lien and home equity securitizations where monoline insurers or other financial guarantee providers have insured all or some of the securities issued, by the monoline insurer or other financial guarantor, where the contract so provides. In the case of private-label securitizations, the applicable agreements may permit investors, which may include the GSEs, with contractually sufficient holdings to direct or influence action by the securitization trustee. In the case of loans sold to parties other than the GSEs or GNMA, the contractual liability to repurchase typically arises only if there is a breach of the representations and warranties that materially and adversely affects the interest of the investor, or investors, or of the monoline insurer or other financial guarantor (as applicable) in the loan. Contracts with the GSEs do not contain equivalent language. Generally the volume of unresolved repurchase claims from the FHA and VA for loans in GNMA-guaranteed securities is not significant because the requests are limited in number and are typically resolved promptly. The Corporation believes that the longer a loan performs prior to default, the less likely it is that an alleged underwriting breach of representations and warranties would have a material impact on the loan’s performance.

The estimate of the liability for representations and warranties exposures and the corresponding estimated range of possible loss is based upon currently available information, significant judgment, and a number of factors and assumptions, including those discussed in Liability for Representations and Warranties and Corporate Guarantees in this Note, that are subject to change. Changes to any one of these factors could significantly impact the estimate of the liability and could have a material adverse impact on the Corporation's results of operations for any particular period. Given that these factors vary by counterparty, the Corporation analyzes representations and warranties obligations based on the specific counterparty, or type of counterparty, with whom the sale was made. For additional information, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Settlement Actions

The Corporation has vigorously contested any request for repurchase when it concludes that a valid basis for repurchase does not exist and will continue to do so in the future. However, in an effort to resolve these legacy mortgage-related issues, the Corporation has reached bulk settlements, including various settlements with the GSEs, or agreements for bulk settlements, including settlement amounts which have been significant, with counterparties in lieu of a loan-by-loan review process. The Corporation may reach other settlements in the future if opportunities arise on terms it believes to be advantageous. However, there can be no assurance that the Corporation will reach future settlements or, if it does, that the terms of past settlements can be relied upon to predict the terms of future settlements. The following provides a summary of the larger bulk settlement actions during 2014. For a discussion of the larger settlement actions prior to 2014, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Settlement with the Bank of New York Mellon, as Trustee

On June 28, 2011, the Corporation, BAC Home Loans Servicing, LP (BAC HLS, which was subsequently merged with and into BANA in July 2011), and its Countrywide affiliates entered into a settlement agreement with The Bank of New York Mellon (BNY Mellon), as trustee (the Trustee), to resolve all outstanding and potential claims related to alleged representations and warranties breaches (including repurchase claims), substantially all historical loan servicing claims and certain other historical claims with respect to 525

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Countrywide first-lien and five second-lien non-GSE residential mortgage-backed securitization trusts (the Covered Trusts) containing loans principally originated between 2004 and 2008 for which BNY Mellon acts as trustee or indenture trustee (BNY Mellon Settlement). The Covered Trusts had an original principal balance of approximately $424 billion, of which $409 billion was originated between 2004 and 2008, and total outstanding principal and unpaid principal balance of loans that had defaulted (collectively unpaid principal balance) of approximately $220 billion at June 28, 2011, of which $217 billion was originated between 2004 and 2008. The BNY Mellon Settlement is supported by a group of 22 institutional investors (the Investor Group) and is subject to final court approval and certain other conditions.

The BNY Mellon Settlement provides for a cash payment of $8.5 billion (the Settlement Payment) to the Trustee for distribution to the Covered Trusts after final court approval of the BNY Mellon Settlement. In addition to the Settlement Payment, the Corporation is obligated to pay attorneys’ fees and costs to the Investor Group’s counsel as well as all fees and expenses incurred by the Trustee related to obtaining final court approval of the BNY Mellon Settlement and certain tax rulings.

On January 31, 2014, the court issued a decision, order and judgment approving the BNY Mellon Settlement. The court overruled the objections to the settlement, holding that the Trustee, BNY Mellon, acted in good faith, within its discretion and within the bounds of reasonableness in determining that the settlement agreement was in the best interests of the covered trusts. The court declined to approve the Trustee’s conduct only with respect to the Trustee’s consideration of a potential claim that a loan must be repurchased if the servicer modifies its terms. On February 21, 2014, final judgment was entered and the Trustee filed a notice of appeal regarding the court’s ruling on loan modification claims in the settlement. The Investor Group has also filed a notice of appeal on the loan modification issue, and several objectors have filed notices of appeals from the court's approval of the settlement. The court's January 31, 2014 decision, order and judgment remain subject to ongoing appeals, as well as two motions to reargue, and it is not possible at this time to predict the timetable for appeals or when the court approval process will be completed.

If final court approval is not obtained by December 31, 2015, the Corporation and Countrywide may withdraw from the BNY Mellon Settlement, if the Trustee consents. The BNY Mellon Settlement also provides that if Covered Trusts holding loans with an unpaid principal balance exceeding a specified amount are excluded from the final BNY Mellon Settlement, based on investor objections or otherwise, the Corporation and Countrywide have the option to withdraw from the BNY Mellon Settlement pursuant to the terms of the BNY Mellon Settlement agreement. If final court approval is not obtained or if the Corporation and Countrywide withdraw from the BNY Mellon Settlement in accordance with its terms, the Corporation’s future representations and warranties losses could be substantially different from existing accruals and the estimated range of possible loss over existing accruals described under Private-label Securitizations and Whole-loan Sales Experience in this Note.

For more information about the BNY Mellon Settlement, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

FHFA Settlement

On March 25, 2014, the Corporation entered into a settlement with the Federal Housing Finance Agency (FHFA) as conservator of FNMA and FHLMC to resolve (1) all outstanding RMBS litigation between FHFA, FNMA and FHLMC, and the Corporation and its affiliates, and (2) other legacy contract claims related to representations and warranties (collectively, the FHFA Settlement). In connection with the FHFA Settlement, on April 1, 2014, the Corporation paid FNMA and FHLMC, collectively, $9.5 billion and received from them RMBS with a fair market value of approximately $3.2 billion, for a net cost of $6.3 billion. The total costs associated with the FHFA Settlement were covered by previously established reserves and an additional charge of $3.7 billion, of which $103 million was representations and warranties provision, recorded as of March 31, 2014. For additional information, see Note 10 – Commitments and Contingencies.

FGIC Settlement

On April 7, 2014, the Corporation entered into a settlement with Financial Guaranty Insurance Company (FGIC) for certain second-lien RMBS trusts for which FGIC provided financial guarantee insurance. In addition, on April 11, 2014, separate settlements were entered into with BNY Mellon as trustee with respect to seven of those trusts. The agreements resolve all outstanding litigation between FGIC and the Corporation, as well as outstanding and potential claims by FGIC and the trustee related to alleged representations and warranties breaches and other claims involving second-lien RMBS trusts for which FGIC provided financial guarantee insurance.

In addition to the seven trust settlements with BNY Mellon that have already been completed, two remaining trust settlements are subject to additional investor approval. The process is scheduled to be completed on or before May 27, 2014. The Corporation has made payments totaling $900 million under the FGIC and the completed trust settlements and will pay an additional $50 million if and when the remaining two trust settlements are completed. The total costs of the FGIC and trust settlements were covered by previously established reserves. For additional information, including a description of the settlements, see Note 10 – Commitments and Contingencies.


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Unresolved Repurchase Claims

Unresolved representations and warranties repurchase claims represent the notional amount of repurchase claims made by counterparties, typically the outstanding principal balance or the unpaid principal balance at the time of default. In the case of first-lien mortgages, the claim amount is often significantly greater than the expected loss amount due to the benefit of collateral and, in some cases, MI or mortgage guarantee payments. Claims received from a counterparty remain outstanding until the underlying loan is repurchased, the claim is rescinded by the counterparty, or the claim is otherwise resolved. When a claim is denied and the Corporation does not receive a response from the counterparty, the claim remains in the unresolved repurchase claims balance until resolution.

The table below presents unresolved repurchase claims at March 31, 2014 and December 31, 2013. The unresolved repurchase claims include only claims where the Corporation believes that the counterparty has the contractual right to submit claims. For additional information, see Private-label Securitizations and Whole-loan Sales Experience in this Note and Note 10 – Commitments and Contingencies.

Unresolved Repurchase Claims by Counterparty and Product Type (1)
 
 
 
(Dollars in millions)
March 31
2014
 
December 31
2013
By counterparty
 
 
 
Private-label securitization trustees, whole-loan investors, including third-party securitization sponsors and other (2, 3, 4)
$
18,604

 
$
17,953

Monolines (5)
1,536

 
1,532

GSEs
124

 
170

Total unresolved repurchase claims by counterparty (3)
$
20,264

 
$
19,655

By product type
 
 
 
Prime loans
$
602

 
$
623

Alt-A
2,243

 
2,259

Home equity
1,896

 
1,905

Pay option
5,520

 
5,780

Subprime
9,932

 
8,928

Other
71

 
160

Total unresolved repurchase claims by product type (3)
$
20,264

 
$
19,655

(1) 
At March 31, 2014 and December 31, 2013, unresolved repurchase claims did not include repurchase demands of $1.2 billion where the Corporation believes that these demands are procedurally or substantively invalid as noted on page 189.
(2) 
The total notional amount of unresolved repurchase claims does not include repurchase claims related to the trusts covered by the BNY Mellon Settlement.
(3) 
Includes $13.5 billion and $13.8 billion of claims based on individual file reviews and $5.1 billion and $4.1 billion of claims submitted without individual file reviews at March 31, 2014 and December 31, 2013.
(4) 
At March 31, 2014, unresolved repurchase claims have been reduced by $387 million of claims resolved in connection with the FHFA Settlement.
(5) 
At March 31, 2014, $450 million of monoline repurchase claims outstanding as a result of the FGIC Settlement were resolved in April 2014. Substantially all of the remaining unresolved monoline claims pertain to second-lien loans and are currently the subject of litigation.

During the three months ended March 31, 2014, the Corporation received $1.3 billion in new repurchase claims, including $1.1 billion submitted by private-label securitization trustees and a financial guarantee provider, $153 million submitted by the GSEs for both Countrywide and legacy Bank of America originations not covered by the bulk settlements with the GSEs and $30 million submitted by whole-loan investors. During the three months ended March 31, 2014, $726 million in claims were resolved, including $387 million related to the FHFA settlement. Of the remaining claims that were resolved, $162 million were resolved through rescissions and $177 million were resolved through mortgage repurchases and make-whole payments, primarily with the GSEs.

The increase in the notional amount of unresolved repurchase claims during the three months ended March 31, 2014 is primarily due to continued submission of claims by private-label securitization trustees; the level of detail, support and analysis accompanying such claims, which impact overall claim quality and, therefore, claims resolution; and the lack of an established process to resolve disputes related to these claims. For example, claims submitted without individual file reviews generally lack the level of detail and analysis of individual loans found in other claims that is necessary for the Corporation to respond to the claim. The Corporation expects unresolved repurchase claims related to private-label securitizations to increase as claims continue to be submitted by private-label securitization trustees and there is not an established process for the ultimate resolution of claims on which there is a disagreement. For further discussion of the Corporation's experience with whole loans and private-label securitizations, see Private-label Securitizations and Whole-loan Sales Experience in this Note.

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In addition to, and not included in, the total unresolved repurchase claims of $20.3 billion at March 31, 2014, are repurchase demands the Corporation has received from private-label securitization investors and a master servicer where it believes that these demands are procedurally or substantively invalid. The total amount outstanding of such demands was $1.2 billion at both March 31, 2014 and December 31, 2013, comprised of $952 million of demands received during 2012 and $273 million of demands related to trusts covered by the BNY Mellon Settlement. The Corporation does not believe that the $1.2 billion of demands outstanding at March 31, 2014 are valid repurchase claims and, therefore, it is not possible to predict the resolution with respect to such demands.

The notional amount of unresolved monoline repurchase claims totaled $1.5 billion at both March 31, 2014 and December 31, 2013. As a result of the FGIC Settlement, $450 million of monoline repurchase claims outstanding at March 31, 2014 were resolved in April 2014. Substantially all of the remaining unresolved monoline claims pertain to second-lien loans and are currently the subject of litigation with a single monoline insurer. For further discussion of the Corporation’s practices regarding litigation accruals and estimated range of possible loss for litigation and regulatory matters, which includes the status of its monoline litigation, see Estimated Range of Possible Loss in this Note and Litigation and Regulatory Matters in Note 10 – Commitments and Contingencies.

The notional amount of unresolved GSE repurchase claims totaled $124 million at March 31, 2014 compared to $170 million at December 31, 2013. As of December 31, 2013, the Corporation has resolved substantially all GSE-related claims due primarily to the settlements with FHLMC and FNMA. For further discussion of the Corporation’s experience with the GSEs, see Government-sponsored Enterprises Experience in this Note.

Liability for Representations and Warranties and Corporate Guarantees

The liability for representations and warranties and corporate guarantees is included in accrued expenses and other liabilities on the Consolidated Balance Sheet and the related provision is included in mortgage banking income in the Consolidated Statement of Income. The liability for representations and warranties is established when those obligations are both probable and reasonably estimable.

The Corporation's estimated liability at March 31, 2014 for obligations under representations and warranties given to the GSEs and the corresponding estimated range of possible loss considers, and is necessarily dependent on, and limited by, a number of factors, including the Corporation's experience related to actual defaults, projected future defaults, historical loss experience, estimated home prices and other economic conditions. The methodology also considers such factors as the number of payments made by the borrower prior to default as well as certain other assumptions and judgmental factors.

The Corporation's estimate of the non-GSE representations and warranties liability and the corresponding estimated range of possible loss at March 31, 2014 considers, among other things, repurchase experience based on the BNY Mellon Settlement, adjusted to reflect differences between the Covered Trusts and the remainder of the population of private-label securitizations, and assumes that the conditions to the BNY Mellon Settlement will be met. Since the non-GSE securitization trusts that were included in the BNY Mellon Settlement differ from those that were not included in the BNY Mellon Settlement, the Corporation adjusted the repurchase experience implied in the settlement in order to determine the estimated non-GSE representations and warranties liability and the corresponding estimated range of possible loss. The judgmental adjustments made include consideration of the differences in the mix of products in the subject securitizations, loan originator, likelihood of claims expected, the differences in the number of payments that the borrower has made prior to default and the sponsor of the securitizations. Where relevant, the Corporation also takes into account more recent experience, such as increased claim activity, its experience with various counterparties and other facts and circumstances, such as bulk settlements, as the Corporation believes appropriate.

An additional factor that impacts the non-GSE representations and warranties liability and the portion of the estimated range of possible loss corresponding to non-GSE representations and warranties exposures is the requirement to meet certain presentation thresholds in order for any repurchase claim to be asserted on the initiative of investors under the non-GSE agreements. A securitization trustee may investigate or demand repurchase on its own action, and most agreements contain a presentation threshold, for example 25 percent of the voting rights per trust, that allows investors to declare a servicing event of default under certain circumstances or to request certain action, such as requesting loan files, that the trustee may choose to accept and follow, exempt from liability, provided the trustee is acting in good faith. If there is an uncured servicing event of default and the trustee fails to bring suit during a 60-day period, then, under most agreements, investors may file suit. In addition to this, most agreements also allow investors to direct the securitization trustee to investigate loan files or demand the repurchase of loans if security holders hold a specified percentage, for example, 25 percent, of the voting rights of each tranche of the outstanding securities. Although the Corporation continues to believe that presentation thresholds are a factor in the determination of probable loss, given the BNY Mellon Settlement, the estimated range of possible loss assumes that the presentation threshold can be met for all of the non-GSE securitization transactions. The population of private-label securitizations included in the BNY Mellon Settlement encompasses almost all Countrywide first-lien private-label securitizations including loans originated principally between 2004 and 2008. For the remainder of the population of private-label securitizations, other claimants have come forward and the Corporation believes it is probable that other claimants in certain types of securitizations may continue to come forward with claims that

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meet the requirements of the terms of the securitizations. See Estimated Range of Possible Loss in this Note for additional discussion of the representations and warranties liability and the corresponding estimated range of possible loss.

The table below presents a rollforward of the liability for representations and warranties and corporate guarantees.

Representations and Warranties and Corporate Guarantees
 
 
 
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Liability for representations and warranties and corporate guarantees, January 1
$
13,282

 
$
19,021

Additions for new sales
3

 
10

Net reductions
(52
)
 
(5,205
)
Provision
178

 
250

Liability for representations and warranties and corporate guarantees, March 31
$
13,411

 
$
14,076


The representations and warranties liability represents the Corporation’s best estimate of probable incurred losses as of March 31, 2014. However, it is reasonably possible that future representations and warranties losses may occur in excess of the amounts recorded for these exposures. Although the Corporation has not recorded any representations and warranties liability for certain potential private-label securitization and whole-loan exposures where it has had little to no claim activity, these exposures are included in the estimated range of possible loss.

Government-sponsored Enterprises Experience

The various settlements with the GSEs have resolved substantially all outstanding and potential mortgage repurchase and make-whole claims relating to the origination, sale and delivery of residential mortgage loans that were sold directly to FNMA through June 30, 2012 and to FHLMC through December 31, 2009, subject to certain exclusions, which the Corporation does not believe are material.

Private-label Securitizations and Whole-loan Sales Experience

In private-label securitizations, certain presentation thresholds need to be met in order for investors to direct a trustee to assert repurchase claims. Continued high levels of new private-label claims are primarily related to repurchase requests received from trustees and third-party sponsors for private-label securitization transactions not included in the BNY Mellon Settlement, including claims related to first-lien third-party sponsored securitizations that include monoline insurance. Over time, there has been an increase in requests for loan files from certain private-label securitization trustees, as well as requests for tolling agreements to toll the applicable statute of limitations relating to representations and warranties repurchase claims and the Corporation believes it is likely that these requests will lead to an increase in repurchase claims from private-label securitization trustees with standing to bring such claims. In addition, private-label securitization trustees may have obtained loan files through other means, including litigation and administrative subpoenas, which may increase the Corporation's total exposure. A December 2013 decision by the New York intermediate appellate court held that, under New York law, which governs many RMBS trusts, the six-year statute of limitations starts to run at the time the representations and warranties are made (i.e., the date the transaction closed and not when the repurchase demand was denied). That decision has been applied by the state and federal courts in several RMBS lawsuits not involving the Corporation, resulting in the dismissal as untimely of claims involving representations and warranties made more than the six years prior to the initiation of the lawsuit. Unless overturned by New York's highest appellate court, this decision would apply to claims and lawsuits brought against the Corporation where New York law governs. A significant amount of representations and warranties claims and/or lawsuits the Corporation has received or may receive involve representations and warranties claims where the statute of limitations has expired and has not been tolled by agreement, and which the Corporation therefore believes would be untimely. The Corporation believes this ruling may lead to an increase in requests for tolling agreements as well as an increase in the pace of representations and warranties claims and/or the filing of lawsuits by private-label securitization trustees prior to the expiration of the statute of limitations, although it did not see such increases in the three months ended March 31, 2014.


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The representations and warranties, as governed by the private-label securitization agreements, generally require that counterparties have the ability to both assert a claim and to actually prove that a loan has an actionable defect under the applicable contracts. While the Corporation believes the agreements for private-label securitizations generally contain less rigorous representations and warranties and place higher burdens on claimants seeking repurchases than the express provisions of comparable agreements with the GSEs, without regard to any variations that may have arisen as a result of dealings with the GSEs, the agreements generally include a representation that underwriting practices were prudent and customary. In the case of private-label securitization trustees and third-party sponsors, there is currently no established process in place for the parties to reach a conclusion on an individual loan if there is a disagreement on the resolution of the claim. For more information on repurchase demands, see Unresolved Repurchase Claims in this Note.

The majority of the repurchase claims that the Corporation has received and resolved outside of those from the GSEs and monolines are from third-party whole-loan investors. The Corporation provided representations and warranties and the whole-loan investors may retain those rights even when the loans were aggregated with other collateral into private-label securitizations sponsored by the whole-loan investors. The Corporation reviews properly presented repurchase claims for these whole loans on a loan-by-loan basis. If, after the Corporation’s review, it does not believe a claim is valid, it will deny the claim and generally indicate a reason for the denial. When the whole-loan investor agrees with the Corporation’s denial of the claim, the whole-loan investor may rescind the claim. When there is disagreement as to the resolution of the claim, meaningful dialogue and negotiation between the parties are generally necessary to reach a resolution on an individual claim. Generally, a whole-loan investor is engaged in the repurchase process and the Corporation and the whole-loan investor reach resolution, either through loan-by-loan negotiation or at times, through a bulk settlement. As of March 31, 2014, 16 percent of the whole-loan claims that the Corporation initially denied have subsequently been resolved through repurchase or make-whole payments and 45 percent have been resolved through rescission or repayment in full by the borrower. Although the timeline for resolution varies, once an actionable breach is identified on a given loan, settlement is generally reached as to that loan within 60 days. When a claim has been denied and the Corporation does not have communication with the counterparty for six months, the Corporation views these claims as inactive; however, they remain in the outstanding claims balance until resolution.

At March 31, 2014, for loans originated between 2004 and 2008, the notional amount of unresolved repurchase claims submitted by private-label securitization trustees, whole-loan investors, including third-party securitization sponsors, and others was $18.5 billion. The Corporation has performed an initial review with respect to substantially all of these claims and does not believe a valid basis for repurchase has been established by the claimant.

Monoline Insurers Experience

The Corporation has had limited loan-level representations and warranties repurchase claims experience with the monoline insurers due to ongoing litigation against Countrywide and/or Bank of America. To the extent the Corporation received repurchase claims from the monolines that are properly presented, it generally reviews them on a loan-by-loan basis. Where a breach of representations and warranties given by the Corporation or subsidiaries or legacy companies is confirmed on a given loan, settlement is generally reached as to that loan within 60 to 90 days. For more information related to the monolines, see Note 12 – Commitments and Contingencies to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

During the three months ended March 31, 2014, there was minimal loan-level repurchase claim activity with the monoline as well as minimal requests for loan files for review through the representations and warranties process.

The FGIC Settlement resolved outstanding and potential claims between the parties to the settlement involving second-lien RMBS trusts for which FGIC provided financial guarantee insurance, including $450 million of monoline repurchase claims outstanding at March 31, 2014. The second-lien mortgages in the covered RMBS trusts had an original principal balance of $13.0 billion, and an unpaid principal balance of $4.5 billion at the time of the settlement.

Open Mortgage Insurance Rescission Notices

In addition to repurchase claims, the Corporation receives notices from mortgage insurance companies of claim denials, cancellations or coverage rescission (collectively, MI rescission notices). Although the number of such open notices has remained elevated, they have decreased over the last several quarters as the resolution of open notices exceeded new notices. By way of background, MI compensates lenders or investors for certain losses resulting from borrower default on a mortgage loan. When there is disagreement with the mortgage insurer as to the resolution of a MI rescission notice, meaningful dialogue and negotiation between the mortgage insurance company and the Corporation are generally necessary to reach a resolution on an individual notice. The level of engagement of the mortgage insurance companies varies and ongoing litigation involving some of the mortgage insurance companies over individual and bulk rescissions or claims for rescission limits the ability of the Corporation to engage in constructive dialogue leading to resolution.


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For loans sold to GSEs or private-label securitization trusts (including those wrapped by the monoline bond insurers), when the Corporation receives a MI rescission notice from a mortgage insurance company, it may give rise to a claim for breach of the applicable representations and warranties from the GSEs or private-label securitization trusts, depending on the governing sales contracts and on whether the loan in question is subject to a settlement. In those cases where the governing contract contains MI-related representations and warranties, which upon rescission requires the Corporation to repurchase the affected loan or indemnify the investor for the related loss, the Corporation realizes the loss without the benefit of MI. In addition, mortgage insurance companies have in some cases asserted the ability to curtail MI payments as a result of alleged foreclosure delays, which if successful, would reduce the MI proceeds available to reduce the loss on the loan.

At both March 31, 2014 and December 31, 2013, the Corporation had approximately 101,000 open MI rescission notices. Open MI rescission notices at March 31, 2014 included 38,000 pertaining principally to first-lien mortgages serviced for others, 10,000 pertaining to loans held for investment and 53,000 pertaining to ongoing litigation for second-lien mortgages. Approximately 27,000 of the open MI rescission notices pertaining to first-lien mortgages serviced for others are related to loans sold to the GSEs. As of March 31, 2014, 43 percent of the MI rescission notices received have been resolved. Of those resolved, 13 percent were resolved through the Corporation’s acceptance of the MI rescission, 59 percent were resolved through reinstatement of coverage or payment of the claim by the mortgage insurance company, and 28 percent were resolved on an aggregate basis through settlement, policy commutation or similar arrangement. As of March 31, 2014, 57 percent of the MI rescission notices the Corporation has received have not yet been resolved. Of those not yet resolved, 52 percent are implicated by ongoing litigation where no loan-level review is currently contemplated nor required to preserve the Corporation’s legal rights. In this litigation, the litigating mortgage insurance companies are also seeking bulk rescission of certain policies, separate and apart from loan-by-loan denials or rescissions. The Corporation is in the process of reviewing six percent of the remaining open MI rescission notices, and it has reviewed and is contesting the MI rescission with respect to 94 percent of these remaining open MI rescission notices. Of the remaining open MI rescission notices, 43 percent are also the subject of ongoing litigation; although, at present, these MI rescissions are being processed in a manner generally consistent with those not affected by litigation.

Estimated Range of Possible Loss

The Corporation currently estimates that the range of possible loss for representations and warranties exposures could be up to $4 billion over existing accruals at March 31, 2014. The estimated range of possible loss reflects principally non-GSE exposures. It represents a reasonably possible loss, but does not represent a probable loss, and is based on currently available information, significant judgment and a number of assumptions that are subject to change.

The liability for representations and warranties exposures and the corresponding estimated range of possible loss do not consider any losses related to litigation matters, including RMBS litigation or litigation brought by monoline insurers, nor do they include any separate foreclosure costs and related costs, assessments and compensatory fees or any other possible losses related to potential claims for breaches of performance of servicing obligations except as such losses are included as potential costs of the BNY Mellon Settlement, potential securities law or fraud claims or potential indemnity or other claims against the Corporation, including claims related to loans insured by the FHA. The Corporation is not able to reasonably estimate the amount of any possible loss with respect to any such servicing, securities law, fraud or other claims against the Corporation, except to the extent reflected in existing accruals or the estimated range of possible loss for litigation and regulatory matters disclosed in Note 10 – Commitments and Contingencies; however, such loss could be material.

Future provisions and/or ranges of possible loss for representations and warranties may be significantly impacted if actual experiences are different from the Corporation’s assumptions in its predictive models, including, without limitation, ultimate resolution of the BNY Mellon Settlement, estimated repurchase rates, estimated MI rescission rates, economic conditions, estimated home prices, consumer and counterparty behavior, and a variety of other judgmental factors. Adverse developments with respect to one or more of the assumptions underlying the liability for representations and warranties and the corresponding estimated range of possible loss could result in significant increases to future provisions and/or the estimated range of possible loss. For example, an appellate court, in the context of claims brought by a monoline insurer, disagreed with the Corporation’s interpretation that a loan must be in default in order to satisfy the underlying agreements’ requirement that a breach have a material and adverse effect. If that decision is extended to non-monoline contexts, it could significantly impact the Corporation’s provision and/or the estimated range of possible loss. Additionally, if court rulings, including one related to the Corporation, that have allowed sampling of loan files instead of requiring a loan-by-loan review to determine if a representations and warranties breach has occurred, are followed generally by the courts, private-label securitization counterparties may view litigation as a more attractive alternative compared to a loan-by-loan review. Finally, although the Corporation believes that the representations and warranties typically given in non-GSE transactions are less rigorous and actionable than those given in GSE transactions, the Corporation does not have significant experience resolving loan-level claims in non-GSE transactions to measure the impact of these differences on the probability that a loan will be required to be repurchased.


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Cash Payments

The table below presents first-lien and home equity loan repurchases and indemnification payments for the three months ended March 31, 2014 and 2013. During the three months ended March 31, 2014 and 2013, the Corporation paid $90 million and $508 million to resolve $158 million and $564 million of repurchase claims through repurchase or reimbursement to the investor or securitization trust for losses they incurred, resulting in a loss on the related loans at the time of repurchase or reimbursement of $51 million and $127 million. Cash paid for loan repurchases includes the unpaid principal balance of the loan plus past due interest. The amount of loss for loan repurchases is reduced by the fair value of the underlying loan collateral. The repurchase of loans and indemnification payments related to first-lien and home equity repurchase claims generally resulted from material breaches of representations and warranties related to the loans’ material compliance with the applicable underwriting standards, including borrower misrepresentation, credit exceptions without sufficient compensating factors and non-compliance with underwriting procedures. The actual representations and warranties made in a sales transaction and the resulting repurchase and indemnification activity can vary by transaction or investor. A direct relationship between the type of defect that causes the breach of representations and warranties and the severity of the realized loss has not been observed. Transactions to repurchase loans or make indemnification payments related to first-lien residential mortgages primarily involved the GSEs while transactions to repurchase loans or make indemnification payments for home equity loans primarily involved the monoline insurers. The amounts in the table below exclude cash payments made in connection with bulk settlements.

Loan Repurchases and Indemnification Payments
 
Three Months Ended March 31
 
2014
 
2013
(Dollars in millions)
Unpaid
Principal
Balance
 
Cash Paid
for
Repurchases
 
Loss
 
Unpaid
Principal
Balance
 
Cash Paid
for
Repurchases
 
Loss
First-lien
 
 
 
 
 
 
 
 
 
 
 
Repurchases
$
46

 
$
51

 
$
12

 
$
421

 
$
437

 
$
56

Indemnification payments
101

 
28

 
28

 
135

 
62

 
62

Total first-lien
147

 
79

 
40

 
556

 
499

 
118

Home equity, indemnification payments
11

 
11

 
11

 
8

 
9

 
9

Total first-lien and home equity
$
158

 
$
90

 
$
51

 
$
564

 
$
508

 
$
127


NOTE 8 – Goodwill and Intangible Assets
 
Goodwill

The table below presents goodwill balances by business segment at March 31, 2014 and December 31, 2013. The reporting units utilized for goodwill impairment testing are the operating segments or one level below. For additional information, see Note 8 – Goodwill and Intangible Assets to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Goodwill
(Dollars in millions)
March 31
2014
 
December 31
2013
Consumer & Business Banking
$
31,681

 
$
31,681

Global Wealth & Investment Management
9,698

 
9,698

Global Banking
22,377

 
22,377

Global Markets
5,197

 
5,197

All Other
889

 
891

Total goodwill
$
69,842

 
$
69,844



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For purposes of goodwill impairment testing, the Corporation utilizes allocated equity as a proxy for the carrying value of its reporting units. Allocated equity in the reporting units is comprised of allocated capital plus capital for the portion of goodwill and intangibles specifically assigned to the reporting unit. During the latest annual planning process, the Corporation made refinements to the amount of capital allocated to each of its businesses based on multiple considerations that included, but were not limited to, Basel 3 Standardized and Advanced risk-weighted assets, business segment exposures and risk profile, and strategic plans. As a result of this process, in the first quarter of 2014, the Corporation adjusted the amount of capital being allocated to its business segments. This change resulted in a reduction of the unallocated capital, which is reflected in All Other, and an aggregate increase to the amount of capital being allocated to the business segments. Prior periods were not restated.

There was no goodwill in Consumer Real Estate Services at March 31, 2014 and December 31, 2013.

Intangible Assets

The table below presents the gross carrying value and accumulated amortization for intangible assets at March 31, 2014 and December 31, 2013.

Intangible Assets (1, 2)
 
 
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Gross
Carrying Value
 
Accumulated
Amortization
 
Net
Carrying Value
 
Gross
Carrying Value
 
Accumulated
Amortization
 
Net
Carrying Value
Purchased credit card relationships
$
5,601

 
$
4,371

 
$
1,230

 
$
6,160

 
$
4,849

 
$
1,311

Core deposit intangibles
1,779

 
1,278

 
501

 
3,592

 
3,055

 
537

Customer relationships
4,025

 
2,372

 
1,653

 
4,025

 
2,281

 
1,744

Affinity relationships
1,577

 
1,222

 
355

 
1,575

 
1,197

 
378

Other intangibles
2,045

 
447

 
1,598

 
2,045

 
441

 
1,604

Total intangible assets
$
15,027

 
$
9,690

 
$
5,337

 
$
17,397

 
$
11,823

 
$
5,574

(1) 
Excludes fully amortized intangible assets.
(2) 
At March 31, 2014 and December 31, 2013, none of the intangible assets were impaired.

The table below presents intangible asset amortization expense for the three months ended March 31, 2014 and 2013.

Amortization Expense
 
Three Months Ended March 31
(Dollars in millions)
2014
 
2013
Purchased credit card and Affinity relationships
$
105

 
$
119

Core deposit intangibles
36

 
75

Customer relationships
91

 
70

Other intangibles
7

 
12

Total amortization expense
$
239

 
$
276


The table below presents estimated future intangible asset amortization expense at March 31, 2014.

Estimated Future Amortization Expense
(Dollars in millions)
Remainder of
2014
 
2015
 
2016
 
2017
 
2018
 
2019
Purchased credit card and Affinity relationships
$
313

 
$
358

 
$
301

 
$
241

 
$
181

 
$
122

Core deposit intangibles
104

 
122

 
105

 
91

 
80

 
7

Customer relationships
265

 
340

 
325

 
310

 
302

 
286

Other intangibles
17

 
16

 
9

 
5

 
4

 
1

Total estimated future amortization expense
$
699

 
$
836

 
$
740

 
$
647

 
$
567

 
$
416



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NOTE 9 – Federal Funds Sold or Purchased, Securities Financing Agreements and Short-term Borrowings

The table below presents federal funds sold or purchased, securities financing agreements, which include securities borrowed or purchased under agreements to resell and securities loaned or sold under agreements to repurchase, and short-term borrowings.

 
Three Months Ended March 31
 
Amount
 
Rate
(Dollars in millions)
2014
 
2013
 
2014
 
2013
Average during period
 
 
 
 
 
 
 
Federal funds sold
$
2

 
$
2

 
0.73
%
 
0.60
%
Securities borrowed or purchased under agreements to resell
212,502

 
237,461

 
0.51

 
0.54

Total
$
212,504

 
$
237,463

 
0.51

 
0.54

 
 
 
 
 
 
 
 
Federal funds purchased
$
172

 
$
192

 
0.04
%
 
0.05
%
Securities loaned or sold under agreements to repurchase
204,632

 
300,746

 
1.03

 
0.72

Short-term borrowings
48,167

 
36,706

 
0.75

 
2.36

Total
$
252,971

 
$
337,644

 
0.98

 
0.90

 
 
 
 
 
 
 
 
Maximum month-end balance during period
 
 
 
 
 
 
 
Federal funds sold
$
10

 
$

 
 
 
 
Securities borrowed or purchased under agreements to resell
219,181

 
249,791

 
 
 
 
 
 
 
 
 
 
 
 
Federal funds purchased
$
213

 
$
176

 
 
 
 
Securities loaned or sold under agreements to repurchase
216,726

 
319,608

 
 
 
 
Short-term borrowings
51,409

 
42,148

 
 
 
 
 
 
 
 
 
 
 
 
 
March 31, 2014
 
December 31, 2013
 
Amount
 
Rate
 
Amount
 
Rate
Period-end
 
 
 
 
 
 
 
Federal funds sold
$
10

 
0.72
%
 
$

 
%
Securities borrowed or purchased under agreements to resell
215,289

 
0.44

 
190,328

 
0.60

Total
$
215,299

 
0.44

 
$
190,328

 
0.60

 
 
 
 
 
 
 
 
Federal funds purchased
$
213

 
0.05
%
 
$
186

 
%
Securities loaned or sold under agreements to repurchase
202,895

 
1.09

 
197,920

 
0.92

Short-term borrowings
51,409

 
1.13

 
45,999

 
1.55

Total
$
254,517

 
1.10

 
$
244,105

 
1.03



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Offsetting of Securities Financing Agreements

Substantially all of the Corporation's repurchase and resale activities are transacted under legally enforceable master repurchase agreements that give the Corporation, in the event of default by the counterparty, the right to liquidate securities held and to offset receivables and payables with the same counterparty. The Corporation offsets repurchase and resale transactions with the same counterparty on the Consolidated Balance Sheet where it has such a legally enforceable master netting agreement and the transactions have the same maturity date.

Substantially all securities borrowing and lending activities are transacted under legally enforceable master securities lending agreements that give the Corporation, in the event of default by the counterparty, the right to liquidate securities held and to offset receivables and payables with the same counterparty. The Corporation offsets securities borrowing and lending transactions with the same counterparty on the Consolidated Balance Sheet where it has such a legally enforceable master netting agreement and the transactions have the same maturity date.

The Securities Financing Agreements table presents securities financing agreements included on the Consolidated Balance Sheet in federal funds sold and securities borrowed or purchased under agreements to resell, and in federal funds purchased and securities loaned or sold under agreements to repurchase at March 31, 2014 and December 31, 2013. Balances are presented on a gross basis, prior to the application of counterparty netting. Gross assets and liabilities are adjusted on an aggregate basis to take into consideration the effects of legally enforceable master netting agreements. For more information on the offsetting of derivatives, see Note 2 – Derivatives.

The "Other" amount in the Securities Financing Agreements table, which is included on the Consolidated Balance Sheet in other assets and in accrued expenses and other liabilities, relates to transactions where the Corporation acts as the lender in a securities lending agreement and receives securities that can be pledged or sold as collateral. In these transactions, the Corporation recognizes an asset at fair value, representing the securities received, and a liability for the same amount, representing the obligation to return those securities.

Gross assets and liabilities include activity where uncertainty exists as to the enforceability of certain master netting agreements under bankruptcy laws in some countries or industries and, accordingly, these are reported on a gross basis.

The column titled "Financial Instruments" in the Securities Financing Agreements table includes securities collateral received or pledged under repurchase or securities lending agreements where there is a legally enforceable master netting agreement. These amounts are not offset on the Consolidated Balance Sheet, but are shown as a reduction to the net balance sheet amount in this table to derive a net asset or liability. Securities collateral received or pledged where the legal enforceability of the master netting agreements is not certain is not included.

Securities Financing Agreements
 
March 31, 2014
(Dollars in millions)
Gross Assets/Liabilities
 
Amounts Offset
 
Net Balance Sheet Amount
 
Financial Instruments
 
Net Assets/Liabilities
Securities borrowed or purchased under agreements to resell
$
322,333

 
$
(107,044
)
 
$
215,289

 
$
(176,646
)
 
$
38,643

 
 
 
 
 
 
 
 
 
 
Securities loaned or sold under agreements to repurchase
$
309,939

 
$
(107,044
)
 
$
202,895

 
$
(159,036
)
 
$
43,859

Other
12,357

 

 
12,357

 
(12,357
)
 

Total
$
322,296

 
$
(107,044
)
 
$
215,252

 
$
(171,393
)
 
$
43,859

 
 
 
 
 
 
 
 
 
 
 
December 31, 2013
Securities borrowed or purchased under agreements to resell
$
272,296

 
$
(81,968
)
 
$
190,328

 
$
(157,132
)
 
$
33,196

 
 
 
 
 
 
 
 
 
 
Securities loaned or sold under agreements to repurchase
$
279,888

 
$
(81,968
)
 
$
197,920

 
$
(160,111
)
 
$
37,809

Other
10,871

 

 
10,871

 
(10,871
)
 

Total
$
290,759

 
$
(81,968
)
 
$
208,791

 
$
(170,982
)
 
$
37,809



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NOTE 10 – Commitments and Contingencies

In the normal course of business, the Corporation enters into a number of off-balance sheet commitments. These commitments expose the Corporation to varying degrees of credit and market risk and are subject to the same credit and market risk limitation reviews as those instruments recorded on the Consolidated Balance Sheet. For more information on commitments and contingencies, see Note 12 – Commitments and Contingencies to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Credit Extension Commitments

The Corporation enters into commitments to extend credit such as loan commitments, standby letters of credit (SBLCs) and commercial letters of credit to meet the financing needs of its customers. The table below includes the notional amount of unfunded legally binding lending commitments net of amounts distributed (e.g., syndicated) to other financial institutions of $18.0 billion and $21.9 billion at March 31, 2014 and December 31, 2013. At March 31, 2014, the carrying value of these commitments, excluding commitments accounted for under the fair value option, was $528 million, including deferred revenue of $19 million and a reserve for unfunded lending commitments of $509 million. At December 31, 2013, the comparable amounts were $503 million, $19 million and $484 million, respectively. The carrying value of these commitments is classified in accrued expenses and other liabilities on the Consolidated Balance Sheet.

The table below also includes the notional amount of commitments of $11.9 billion and $13.0 billion at March 31, 2014 and December 31, 2013 that are accounted for under the fair value option. However, the table below excludes cumulative net fair value adjustments of $338 million and $354 million on these commitments, which are classified in accrued expenses and other liabilities. For more information regarding the Corporation's loan commitments accounted for under the fair value option, see Note 15 – Fair Value Option.

Credit Extension Commitments
 
 
 
March 31, 2014
(Dollars in millions)
Expire in
One Year
or Less
 
Expire After
One Year Through
Three Years
 
Expire After Three Years Through
Five Years
 
Expire After Five Years
 
Total
Notional amount of credit extension commitments
 
 
 
 
 
 
 
 
 
Loan commitments
$
64,675

 
$
101,333

 
$
128,766

 
$
28,310

 
$
323,084

Home equity lines of credit
5,098

 
17,689

 
19,353

 
13,824

 
55,964

Standby letters of credit and financial guarantees (1)
22,326

 
8,249

 
4,369

 
2,034

 
36,978

Letters of credit
2,068

 
143

 
37

 
64

 
2,312

Legally binding commitments
94,167

 
127,414

 
152,525

 
44,232

 
418,338

Credit card lines (2)
375,014

 

 

 

 
375,014

Total credit extension commitments
$
469,181

 
$
127,414

 
$
152,525

 
$
44,232

 
$
793,352

 
 
 
 
 
 
 
 
 
 
 
December 31, 2013
Notional amount of credit extension commitments
 
 
 
 
 
 
 
 
 
Loan commitments
$
80,799

 
$
105,175

 
$
133,290

 
$
21,864

 
$
341,128

Home equity lines of credit
4,580

 
16,855

 
21,074

 
14,301

 
56,810

Standby letters of credit and financial guarantees (1)
21,994

 
8,843

 
2,876

 
3,967

 
37,680

Letters of credit
1,263

 
899

 
4

 
403

 
2,569

Legally binding commitments
108,636

 
131,772

 
157,244

 
40,535

 
438,187

Credit card lines (2)
377,846

 

 

 

 
377,846

Total credit extension commitments
$
486,482

 
$
131,772

 
$
157,244

 
$
40,535

 
$
816,033

(1) 
The notional amounts of SBLCs and financial guarantees classified as investment grade and non-investment grade based on the credit quality of the underlying reference name within the instrument were $27.3 billion and $9.2 billion at March 31, 2014, and $27.6 billion and $9.6 billion at December 31, 2013. Amounts include consumer SBLCs of $444 million and $453 million at March 31, 2014 and December 31, 2013.
(2) 
Includes business card unused lines of credit.

Legally binding commitments to extend credit generally have specified rates and maturities. Certain of these commitments have adverse change clauses that help to protect the Corporation against deterioration in the borrower's ability to pay.

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Other Commitments

At March 31, 2014 and December 31, 2013, the Corporation had unfunded equity investment commitments of $133 million and $195 million.

At both March 31, 2014 and December 31, 2013, the Corporation had a commitment to purchase $1.4 billion of equity securities. The commitment expires on June 1, 2014.

At March 31, 2014 and December 31, 2013, the Corporation had commitments to purchase loans (e.g., residential mortgage and commercial real estate) of $2.8 billion and $1.5 billion, which upon settlement will be included in loans or LHFS.

In connection with the FHFA Settlement, at March 31, 2014, the Corporation had a commitment to purchase RMBS with an estimated fair value of $3.2 billion from FNMA and FHLMC. Such securities were purchased on April 1, 2014.

At March 31, 2014 and December 31, 2013, the Corporation had commitments to enter into forward-dated resale and securities borrowing agreements of $93.5 billion and $75.5 billion, and commitments to enter into forward-dated repurchase and securities lending agreements of $56.5 billion and $38.3 billion. These commitments expire within the next 12 months.

The Corporation is a party to operating leases for certain of its premises and equipment. Commitments under these leases are approximately $2.2 billion, $2.5 billion, $2.2 billion, $1.7 billion and $1.3 billion for the remainder of 2014 and the years through 2018, respectively, and $5.7 billion in the aggregate for all years thereafter.

Other Guarantees

Bank-owned Life Insurance Book Value Protection

The Corporation sells products that offer book value protection to insurance carriers who offer group life insurance policies to corporations, primarily banks. The book value protection is provided on portfolios of intermediate investment-grade fixed-income securities and is intended to cover any shortfall in the event that policyholders surrender their policies and market value is below book value. These guarantees are recorded as derivatives and carried at fair value in the trading portfolio. At both March 31, 2014 and December 31, 2013, the notional amount of these guarantees totaled $13.4 billion and the Corporation's maximum exposure related to these guarantees totaled $3.1 billion and $3.0 billion with estimated maturity dates between 2030 and 2045. The net fair value including the fee receivable associated with these guarantees was $35 million and $39 million at March 31, 2014 and December 31, 2013, and reflects the probability of surrender as well as the multiple structural protection features in the contracts.

Employee Retirement Protection

The Corporation sells products that offer book value protection primarily to plan sponsors of the Employee Retirement Income Security Act of 1974 (ERISA) governed pension plans, such as 401(k) plans and 457 plans. The book value protection is provided on portfolios of intermediate/short-term investment-grade fixed-income securities and is intended to cover any shortfall in the event that plan participants continue to make qualified withdrawals after all securities have been liquidated and there is remaining book value. The Corporation retains the option to exit the contract at any time. If the Corporation exercises its option, the investment manager will either terminate the contract or convert the portfolio into a high-quality fixed-income portfolio, typically all government or government-backed agency securities, with the proceeds of the liquidated assets to assure the return of principal. To manage its exposure, the Corporation imposes restrictions and constraints on the timing of the withdrawals, the manner in which the portfolio is liquidated and the funds are accessed, and the investment parameters of the underlying portfolio. These constraints, combined with significant structural protections, are designed to provide adequate buffers and guard against payments even under extreme stress scenarios. These guarantees are recorded as derivatives and carried at fair value in the trading portfolio. At March 31, 2014 and December 31, 2013, the notional amount of these guarantees totaled $3.3 billion and $4.6 billion with estimated maturity dates up to 2017 if the exit option is exercised on all deals. The decline in notional amount during the three months ended March 31, 2014 was primarily the result of plan sponsors terminating contracts pursuant to exit options. As of March 31, 2014, the Corporation had not made a payment under these products.


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Merchant Services

In accordance with credit and debit card association rules, the Corporation sponsors merchant processing servicers that process credit and debit card transactions on behalf of various merchants. In connection with these services, a liability may arise in the event of a billing dispute between the merchant and a cardholder that is ultimately resolved in the cardholder's favor. If the merchant defaults on its obligation to reimburse the cardholder, the cardholder, through its issuing bank, generally has until six months after the date of the transaction to present a chargeback to the merchant processor, which is primarily liable for any losses on covered transactions. However, if the merchant processor fails to meet its obligation to reimburse the cardholder for disputed transactions, then the Corporation, as the sponsor, could be held liable for the disputed amount. For the three months ended March 31, 2014 and 2013, the sponsored entities processed and settled $149.4 billion and $148.3 billion of transactions and recorded losses of $4 million for both periods. A significant portion of this activity was processed by a joint venture in which the Corporation holds a 49 percent ownership. At March 31, 2014 and December 31, 2013, the sponsored merchant processing servicers held as collateral $114 million and $203 million of merchant escrow deposits which may be used to offset amounts due from the individual merchants.

The Corporation believes the maximum potential exposure for chargebacks would not exceed the total amount of merchant transactions processed through Visa and MasterCard for the last six months, which represents the claim period for the cardholder, plus any outstanding delayed-delivery transactions. As of March 31, 2014 and December 31, 2013, the maximum potential exposure for sponsored transactions totaled $251.7 billion and $258.5 billion. However, the Corporation believes that the maximum potential exposure is not representative of the actual potential loss exposure and does not expect to make material payments in connection with these guarantees.

Other Derivative Contracts

The Corporation funds selected assets, including securities issued by CDOs and CLOs, through derivative contracts, typically total return swaps, with third parties and VIEs that are not consolidated by the Corporation. The total notional amount of these derivative contracts was $1.7 billion and $1.8 billion with commercial banks at March 31, 2014 and December 31, 2013 and $1.3 billion with VIEs at both March 31, 2014 and December 31, 2013. The underlying securities are senior securities and substantially all of the Corporation's exposures are insured. Accordingly, the Corporation's exposure to loss consists principally of counterparty risk to the insurers. In certain circumstances, generally as a result of ratings downgrades, the Corporation may be required to purchase the underlying assets, which would not result in additional gain or loss to the Corporation as such exposure is already reflected in the fair value of the derivative contracts.

Other Guarantees

The Corporation has entered into additional guarantee agreements and commitments, including lease-end obligation agreements, partial credit guarantees on certain leases, real estate joint venture guarantees, sold risk participation swaps, divested business commitments and sold put options that require gross settlement. The maximum potential future payment under these agreements was approximately $6.8 billion and $6.9 billion at March 31, 2014 and December 31, 2013. The estimated maturity dates of these obligations extend up to 2033. The Corporation has made no material payments under these guarantees.

In the normal course of business, the Corporation periodically guarantees the obligations of its affiliates in a variety of transactions including ISDA-related transactions and non-ISDA related transactions such as commodities trading, repurchase agreements, prime brokerage agreements and other transactions.

Payment Protection Insurance Claims Matter

In the U.K., the Corporation previously sold payment protection insurance (PPI) through its international card services business to credit card customers and consumer loan customers. PPI covers a consumer's loan or debt repayment if certain events occur such as loss of job or illness. In response to an elevated level of customer complaints across the industry, heightened media coverage and pressure from consumer advocacy groups, the U.K. Financial Services Authority, which has subsequently been replaced by the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA), investigated and raised concerns about the way some companies have handled complaints related to the sale of these insurance policies. In connection with this matter, the Corporation established a reserve for PPI. The reserve was $413 million and $381 million at March 31, 2014 and December 31, 2013. The Corporation recorded $141 million of expense for the three months ended March 31, 2014 compared to no expense for the same period in 2013. It is reasonably possible that the Corporation will incur additional expense related to PPI claims; however, the amount of such additional expense cannot be reasonably estimated.


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Litigation and Regulatory Matters

The following supplements the disclosure in Note 12 – Commitments and Contingencies to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K (the prior commitments and contingencies disclosure).

In the ordinary course of business, the Corporation and its subsidiaries are routinely defendants in or parties to many pending and threatened legal actions and proceedings, including actions brought on behalf of various classes of claimants. These actions and proceedings are generally based on alleged violations of consumer protection, securities, environmental, banking, employment, contract and other laws. In some of these actions and proceedings, claims for substantial monetary damages are asserted against the Corporation and its subsidiaries.

In the ordinary course of business, the Corporation and its subsidiaries are also subject to regulatory and governmental examinations, information gathering requests, inquiries, investigations, and threatened legal actions and proceedings. Certain subsidiaries of the Corporation are registered broker/dealers or investment advisors and are subject to regulation by the SEC, the Financial Industry Regulatory Authority, the European Commission, the PRA, the FCA and other international, federal and state securities regulators. In connection with formal and informal inquiries by those agencies, such subsidiaries receive numerous requests, subpoenas and orders for documents, testimony and information in connection with various aspects of their regulated activities.

In view of the inherent difficulty of predicting the outcome of such litigation, regulatory and governmental matters, particularly where the claimants seek very large or indeterminate damages or where the matters present novel legal theories or involve a large number of parties, the Corporation generally cannot predict what the eventual outcome of the pending matters will be, what the timing of the ultimate resolution of these matters will be, or what the eventual loss, fines or penalties related to each pending matter may be.

In accordance with applicable accounting guidance, the Corporation establishes an accrued liability for litigation, regulatory and governmental matters when those matters present loss contingencies that are both probable and estimable. In such cases, there may be an exposure to loss in excess of any amounts accrued. As a litigation, regulatory or governmental matter develops, the Corporation, in conjunction with any outside counsel handling the matter, evaluates on an ongoing basis whether such matter presents a loss contingency that is probable and estimable. When a loss contingency is not both probable and estimable, the Corporation does not establish an accrued liability. If, at the time of evaluation, the loss contingency related to a litigation, regulatory or governmental matter is not both probable and estimable, the matter will continue to be monitored for further developments that would make such loss contingency both probable and estimable. Once the loss contingency related to a litigation, regulatory or governmental matter is deemed to be both probable and estimable, the Corporation will establish an accrued liability with respect to such loss contingency and record a corresponding amount of litigation-related expense. The Corporation continues to monitor the matter for further developments that could affect the amount of the accrued liability that has been previously established. Excluding expenses of internal or external legal service providers, litigation-related expense of $6.0 billion was recognized for the three months ended March 31, 2014 compared to $2.2 billion for the same period in 2013.

For a limited number of the matters disclosed in this Note, and in the prior commitments and contingencies disclosure, for which a loss, whether in excess of a related accrued liability or where there is no accrued liability, is reasonably possible in future periods, the Corporation is able to estimate a range of possible loss. In determining whether it is possible to estimate a range of possible loss, the Corporation reviews and evaluates its material litigation, regulatory and governmental matters on an ongoing basis, in conjunction with any outside counsel handling the matter, in light of potentially relevant factual and legal developments. These may include information learned through the discovery process, rulings on dispositive motions, settlement discussions, and other rulings by courts, arbitrators or others. In cases in which the Corporation possesses sufficient appropriate information to estimate a range of possible loss, that estimate is aggregated and disclosed below. There may be other disclosed matters for which a loss is probable or reasonably possible but such an estimate of the range of possible loss may not be possible. For those matters where an estimate of the range of possible loss is possible, management currently estimates the aggregate range of possible loss is $0 to $5.0 billion in excess of the accrued liability (if any) related to those matters. This estimated range of possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, and known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. Those matters for which an estimate is not possible are not included within this estimated range. Therefore, this estimated range of possible loss represents what the Corporation believes to be an estimate of possible loss only for certain matters meeting these criteria. It does not represent the Corporation's maximum loss exposure.


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Information is provided below, or in the prior commitments and contingencies disclosure, regarding the nature of all of these contingencies and, where specified, the amount of the claim associated with these loss contingencies. Based on current knowledge, management does not believe that loss contingencies arising from pending matters, including the matters described herein, and in the prior commitments and contingencies disclosure, will have a material adverse effect on the consolidated financial position or liquidity of the Corporation. However, in light of the inherent uncertainties involved in these matters, some of which are beyond the Corporation's control, and the very large or indeterminate damages sought in some of these matters, an adverse outcome in one or more of these matters could be material to the Corporation's results of operations or cash flows for any particular reporting period.

Bond Insurance Litigation

FGIC

On April 7, 2014, the Corporation entered into a settlement with FGIC for certain second-lien RMBS trusts for which FGIC provided financial guarantee insurance, as well as, on April 11, 2014, separate settlements with The Bank of New York Mellon (BNY Mellon) as trustee with respect to seven of those trusts. The agreements resolve all outstanding litigation between FGIC and the Corporation, as well as outstanding and potential claims by FGIC and the trustee related to alleged representations and warranties breaches and other claims involving second-lien RMBS trusts for which FGIC provided financial guarantee insurance.
In addition to the seven trust settlements with BNY Mellon that have already been completed, two remaining trust settlements are subject to additional investor approvals in a process that is scheduled to be completed on or before May 27, 2014. The Corporation has made payments totaling $900 million under the FGIC and the completed trust settlements and will pay an additional $50 million if and when the remaining two trust settlements are completed. The total costs of the FGIC and trust settlements were covered by previously established reserves.

Credit Card Debt Cancellation and Identity Theft Protection Products

On April 7, 2014, the Corporation entered into separate Consent Orders with the Office of the Comptroller of the Currency (OCC) and the Consumer Financial Protection Bureau (CFPB). The Consent Order with the OCC resolves its investigation into billing and fulfillment practices concerning identity theft protection products, including those marketed and billed by vendors. The Consent Order with the CFPB resolves its investigation into billing and fulfillment practices concerning identity theft protection products, including those marketed and billed by vendors, and also resolves its investigation into marketing, sales and fulfillment practices concerning certain credit card debt cancellation products. Pursuant to the Consent Orders, the Corporation paid, in April 2014, $45 million in civil monetary penalties and will provide approximately $738 million in refunds to affected consumers, a substantial amount of which has previously been refunded to consumers. The penalties and customer refund payments are covered by previously established reserves. In addition, the Corporation has agreed to certain enhancements in its vendor, third-party provider and risk management programs for certain products.

In re Bank of America Securities, Derivative and Employee Retirement Income Security Act (ERISA) Litigation

New York Attorney General (NYAG) Action

On March 25, 2014, the Corporation agreed to settle the NYAG’s claims for $15 million, reflecting the NYAG's cost of investigation and litigation, and to adopt certain corporate governance changes.

Mortgage-backed Securities Litigation and Other Government Mortgage Origination Investigations

Civil RMBS Matters Filed by the DOJ and the SEC

In connection with defendants’ motions to dismiss the DOJ and SEC complaints, the magistrate judge issued recommendations on March 27, 2014 and March 31, 2014, respectively. The magistrate judge recommended dismissal of all claims in the DOJ complaint with prejudice; on April 10, 2014, the DOJ filed objections to the recommendation, and on April 28, 2014, defendants responded. The magistrate judge recommended denial of defendants’ motion to dismiss the SEC complaint; on April 17, 2014, defendants filed objections to the recommendation, and on April 30, 2014, the SEC responded.


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FHFA Settlement

On March 25, 2014, the Corporation entered into a settlement with FHFA as conservator of FNMA and FHLMC to resolve (1) all outstanding RMBS litigation between FHFA, FNMA and FHLMC, and the Corporation and its affiliates, and (2) other legacy contract claims related to representations and warranties (collectively, the FHFA Settlement). In connection with the FHFA Settlement, on April 1, 2014, the Corporation paid FNMA and FHLMC, collectively, $9.5 billion and received from them RMBS with a fair market value of approximately $3.2 billion, for a net cost of $6.3 billion. The total costs associated with the FHFA Settlement were covered by previously established reserves and an additional charge of $3.7 billion, of which $3.6 billion was litigation expense, recorded as of March 31, 2014.

Specifically, the FHFA Settlement resolved all claims asserted in: Federal Housing Finance Agency v. Countrywide Financial Corporation, et al. (the Countrywide Action), Federal Housing Finance Agency v. Bank of America Corporation, et al. (the Bank of America Action) and Federal Housing Finance Agency v. Merrill Lynch & Co., Inc., et al. (the Merrill Lynch Action). The securities covered by the releases in the FHFA Settlement have an original purchase cost of approximately $57.5 billion.

The Countrywide Action, the Bank of America Action and the Merrill Lynch Action have been dismissed and FHFA, FNMA and FHLMC have released the Corporation and its affiliates from the claims asserted therein.

Regulatory and Governmental Investigations

The Corporation is subject to inquiries and investigations, and may be subject to penalties and fines by the DOJ, state Attorneys General and other members of the RMBS Working Group of the Financial Fraud Enforcement Task Force (collectively, the Governmental Authorities), regarding the Corporation’s RMBS and other mortgage-related matters. The Corporation is also a party to civil litigation proceedings brought by the DOJ and certain other Governmental Authorities regarding the Corporation’s RMBS. The Corporation continues to cooperate with and has had discussions about a potential resolution of these matters with certain Governmental Authorities. There can be no assurances that these discussions will lead to a resolution of any or all of the matters. For more information, see Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K.


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NOTE 11 – Shareholders' Equity
 
Common Stock

The table below presents the declared quarterly cash dividends on common stock in 2014 and through May 1, 2014.

Declaration Date
Record Date
Payment Date
Dividend Per Share
February 11, 2014
March 7, 2014
March 28, 2014
$
0.01

 

During the three months ended March 31, 2014, under the 2013 common stock repurchase program, the Corporation repurchased and retired 86.7 million shares of common stock, which reduced shareholders' equity by $1.4 billion.

During the three months ended March 31, 2014, in connection with employee stock plans, the Corporation issued approximately 41 million shares and repurchased approximately 16 million shares of its common stock to satisfy tax withholding obligations. At March 31, 2014, the Corporation had reserved 1.8 billion unissued shares of common stock for future issuances under employee stock plans, common stock warrants, convertible notes and preferred stock.

Preferred Stock

During the three months ended March 31, 2014, the cash dividends declared on preferred stock were $238 million.

Restricted Stock Units

During the three months ended March 31, 2014, the Corporation granted 133 million restricted stock unit (RSU) awards to certain employees under the Key Associate Stock Plan. Generally, one-third of the RSUs vest on each of the first three anniversaries of the grant date provided that the employee remains continuously employed with the Corporation during that time. Except for two million RSUs that are authorized to settle in shares of common stock of the Corporation, the RSUs will be paid in cash to the employees on the vesting date based on the fair value of the Corporation's common stock as of the vesting date. The RSUs are expensed ratably over the vesting period, net of estimated forfeitures, for non-retirement eligible employees based upon the fair value of the Corporation's common stock on the accrual date. For RSUs granted to employees who are retirement eligible or will become retirement eligible during the vesting period, the RSUs are expensed as of the grant date or ratably over the period from the grant date to the date the employee becomes retirement eligible, net of estimated forfeitures. The accrued liability for the RSUs is adjusted to fair value based on changes in the fair value of the Corporation's common stock. The Corporation enters into cash-settled equity derivatives for a significant portion of the RSUs to minimize the change in expense driven by fluctuations in the fair value of the RSUs over the applicable vesting period. For additional information, see Note 18 – Stock-based Compensation Plans to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.


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NOTE 12 – Accumulated Other Comprehensive Income (Loss)

The table below presents the changes in accumulated OCI after-tax for the three months ended March 31, 2014 and 2013.

(Dollars in millions)
Available-for-sale Debt Securities
 
Available-for-sale
Marketable
Equity Securities
 
Derivatives
 
Employee
Benefit Plans
 
Foreign
Currency (1)
 
Total
Balance, December 31, 2012
$
4,443

 
$
462

 
$
(2,869
)
 
$
(4,456
)
 
$
(377
)
 
$
(2,797
)
Net change
(946
)
 
40

 
172

 
85

 
(42
)
 
(691
)
Balance, March 31, 2013
$
3,497

 
$
502

 
$
(2,697
)
 
$
(4,371
)
 
$
(419
)
 
$
(3,488
)
 
 
 
 
 
 
 
 
 
 
 
 
Balance, December 31, 2013
$
(3,257
)
 
$
(4
)
 
$
(2,277
)
 
$
(2,407
)
 
$
(512
)
 
$
(8,457
)
Net change
1,297

 
(8
)
 
208

 
49

 
(126
)
 
1,420

Balance, March 31, 2014
$
(1,960
)
 
$
(12
)
 
$
(2,069
)
 
$
(2,358
)
 
$
(638
)
 
$
(7,037
)
(1) 
The net change in fair value represents the impact of changes in spot foreign exchange rates on the Corporation's net investment in non-U.S. operations and related hedges.

The table below presents the net change in fair value recorded in accumulated OCI, net realized gains and losses reclassified into earnings and other changes for each component of OCI before- and after-tax for the three months ended March 31, 2014 and 2013.

Changes in OCI Components Before- and After-tax
 
Three Months Ended March 31
 
2014
 
2013
(Dollars in millions)
Before-tax
 
Tax effect
 
After-tax
 
Before-tax
 
Tax effect
 
After-tax
Available-for-sale debt securities:
 
 
 
 
 
 
 
 
 
 
 
Net change in fair value
$
2,389

 
$
(859
)
 
$
1,530

 
$
(1,444
)
 
$
535

 
$
(909
)
Net realized gains reclassified into earnings
(376
)
 
143

 
(233
)
 
(59
)
 
22

 
(37
)
Net change
2,013

 
(716
)
 
1,297

 
(1,503
)
 
557

 
(946
)
Available-for-sale marketable equity securities:
 
 
 
 
 
 
 
 
 
 
 
Net change in fair value
(13
)
 
5

 
(8
)
 
64

 
(24
)
 
40

Net realized gains reclassified into earnings

 

 

 
(1
)
 
1

 

Net change
(13
)
 
5

 
(8
)
 
63

 
(23
)
 
40

Derivatives:
 
 
 
 
 
 
 
 
 
 
 
Net change in fair value
173

 
(47
)
 
126

 
41

 
(17
)
 
24

Net realized losses reclassified into earnings
131

 
(49
)
 
82

 
235

 
(87
)
 
148

Net change
304

 
(96
)
 
208

 
276

 
(104
)
 
172

Employee benefit plans:
 
 
 
 
 
 
 
 
 
 
 
Net realized losses reclassified into earnings
13

 
(5
)
 
8

 
74

 
(21
)
 
53

Settlements, curtailments and other

 
41

 
41

 
42

 
(10
)
 
32

Net change
13

 
36

 
49

 
116

 
(31
)
 
85

Foreign currency:
 
 
 
 
 
 
 
 
 
 
 
Net change in fair value
(96
)
 
(29
)
 
(125
)
 
528

 
(569
)
 
(41
)
Net realized gains reclassified into earnings
(2
)
 
1

 
(1
)
 
34

 
(35
)
 
(1
)
Net change
(98
)
 
(28
)
 
(126
)
 
562

 
(604
)
 
(42
)
Total other comprehensive income (loss)
$
2,219

 
$
(799
)
 
$
1,420

 
$
(486
)
 
$
(205
)
 
$
(691
)

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The table below presents impacts on net income of significant amounts reclassified out of each component of accumulated OCI before- and after-tax for the three months ended March 31, 2014 and 2013. Amounts reclassified out of AFS marketable equity securities were immaterial for both the three months ended March 31, 2014 and 2013.

Reclassifications Out of Accumulated OCI
(Dollars in millions)
 
Three Months Ended March 31
Accumulated OCI Components
Income Statement Line Item Impacted
2014

2013
Available-for-sale debt securities:
 
 
 
 
 
Gains on sales of debt securities
$
377

 
$
68

 
Other-than-temporary impairment
(1
)
 
(9
)
 
Income before income taxes
376

 
59

 
Income tax expense
143

 
22

 
Reclassification to net income
233

 
37

Derivatives:
 
 
 
 
Interest rate contracts
Net interest income
(281
)
 
(275
)
Equity compensation contracts
Personnel
150

 
40

 
Loss before income taxes
(131
)
 
(235
)
 
Income tax benefit
(49
)
 
(87
)
 
Reclassification to net income
(82
)
 
(148
)
Employee benefit plans:
 
 
 
 
Prior service cost and net actuarial losses
Personnel
(13
)
 
(74
)
 
Loss before income taxes
(13
)
 
(74
)
 
Income tax benefit
(5
)
 
(21
)
 
Reclassification to net income
(8
)
 
(53
)
Foreign currency:
 
 
 
 
Insignificant items
Other income (loss)
2

 
(34
)
 
Income (loss) before income taxes
2

 
(34
)
 
Income tax expense (benefit)
1

 
(35
)
 
Reclassification to net income
1

 
1

Total reclassification adjustments
 
$
144

 
$
(163
)



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NOTE 13 – Earnings Per Common Share

The calculation of earnings per common share (EPS) and diluted EPS for the three months ended March 31, 2014 and 2013 is presented below. For more information on the calculation of EPS, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

 
Three Months Ended March 31
(Dollars in millions, except per share information; shares in thousands)
2014
 
2013
Earnings (loss) per common share
 
 
 
Net income (loss)
$
(276
)
 
$
1,483

Preferred stock dividends
(238
)
 
(373
)
Net income (loss) applicable to common shareholders
$
(514
)
 
$
1,110

Average common shares issued and outstanding
10,560,518

 
10,798,975

Earnings (loss) per common share
$
(0.05
)
 
$
0.10

 
 
 
 
Diluted earnings (loss) per common share
 
 
 
Net income (loss) applicable to common shareholders
$
(514
)
 
$
1,110

Average common shares issued and outstanding
10,560,518

 
10,798,975

Dilutive potential common shares (1)

 
355,803

Total diluted average common shares issued and outstanding
10,560,518

 
11,154,778

Diluted earnings (loss) per common share
$
(0.05
)
 
$
0.10

(1) 
Includes incremental dilutive shares from restricted stock units, restricted stock, stock options and warrants. There were no potential common shares that are dilutive for the three months ended March 31, 2014 because of the net loss.

The Corporation previously issued a warrant to purchase 700 million shares of the Corporation's common stock to the holder of the Corporation's 6% Cumulative Perpetual Preferred Stock, Series T (the Series T Preferred Stock). The warrant may be exercised, at the option of the holder, through tendering the Series T Preferred Stock or paying cash. For the three months ended March 31, 2014, 700 million average dilutive potential common shares associated with the Series T Preferred Stock were not included in the diluted share count because the result would have been antidilutive under the "if-converted" method. For the three months ended March 31, 2013, the impact of the 700 million average dilutive potential common shares was included in the diluted share count under the treasury stock method, as it was more advantageous for the holder to tender cash to exercise the warrant.

For both the three months ended March 31, 2014 and 2013, 62 million average dilutive potential common shares associated with the 7.25% Non-Cumulative Perpetual Convertible Preferred Stock, Series L were not included in the diluted share count because the result would have been antidilutive under the "if-converted" method. For the three months ended March 31, 2014, average options to purchase 101 million shares of common stock were outstanding but not included in the computation of EPS because the result would have been antidilutive under the treasury stock method compared to 135 million for the same period in 2013. For both the three months ended March 31, 2014 and 2013, average warrants to purchase 272 million shares of common stock were outstanding but not included in the computation of EPS because the result would have been antidilutive under the treasury stock method.



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NOTE 14 – Fair Value Measurements

Under applicable accounting guidance, fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. The Corporation determines the fair values of its financial instruments based on the fair value hierarchy established under applicable accounting guidance which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. There are three levels of inputs used to measure fair value. The Corporation conducts a review of its fair value hierarchy classifications on a quarterly basis. Transfers into or out of fair value hierarchy classifications are made if the significant inputs used in the financial models measuring the fair values of the assets and liabilities became unobservable or observable, respectively, in the current marketplace. These transfers are considered to be effective as of the beginning of the quarter in which they occur. For more information regarding the fair value hierarchy and how the Corporation measures fair value, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K. The Corporation accounts for certain financial instruments under the fair value option. For additional information, see Note 15 – Fair Value Option.

Valuation Processes and Techniques

The Corporation has various processes and controls in place to ensure that fair value is reasonably estimated. A model validation policy governs the use and control of valuation models used to estimate fair value. This policy requires review and approval of models by personnel who are independent of the front office, and periodic reassessments of models to ensure that they are continuing to perform as designed. In addition, detailed reviews of trading gains and losses are conducted on a daily basis by personnel who are independent of the front office. A price verification group, which is also independent of the front office, utilizes available market information including executed trades, market prices and market-observable valuation model inputs to ensure that fair values are reasonably estimated. The Corporation performs due diligence procedures over third-party pricing service providers in order to support their use in the valuation process. Where market information is not available to support internal valuations, independent reviews of the valuations are performed and any material exposures are escalated through a management review process.

While the Corporation believes its valuation methods are appropriate and consistent with other market participants, the use of different methodologies or assumptions to determine the fair value of certain financial instruments could result in a different estimate of fair value at the reporting date.

During the three months ended March 31, 2014, there were no changes to the valuation techniques that had, or are expected to have, a material impact on the Corporation's consolidated financial position or results of operations.

Level 1, 2 and 3 Valuation Techniques

Financial instruments are considered Level 1 when the valuation is based on quoted prices in active markets for identical assets or liabilities. Level 2 financial instruments are valued using quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or models using inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. Financial instruments are considered Level 3 when their values are determined using pricing models, discounted cash flow methodologies or similar techniques, and at least one significant model assumption or input is unobservable and when determination of the fair value requires significant management judgment or estimation.


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Trading Account Assets and Liabilities and Debt Securities

The fair values of trading account assets and liabilities are primarily based on actively traded markets where prices are based on either direct market quotes or observed transactions. The fair values of debt securities are generally based on quoted market prices or market prices for similar assets. Liquidity is a significant factor in the determination of the fair values of trading account assets and liabilities and debt securities. Market price quotes may not be readily available for some positions, or positions within a market sector where trading activity has slowed significantly or ceased. Some of these instruments are valued using a discounted cash flow model, which estimates the fair value of the securities using internal credit risk, interest rate and prepayment risk models that incorporate management's best estimate of current key assumptions such as default rates, loss severity and prepayment rates. Principal and interest cash flows are discounted using an observable discount rate for similar instruments with adjustments that management believes a market participant would consider in determining fair value for the specific security. Other instruments are valued using a net asset value approach which considers the value of the underlying securities. Underlying assets are valued using external pricing services, where available, or matrix pricing based on the vintages and ratings. Situations of illiquidity generally are triggered by the market's perception of credit uncertainty regarding a single company or a specific market sector. In these instances, fair value is determined based on limited available market information and other factors, principally from reviewing the issuer's financial statements and changes in credit ratings made by one or more rating agencies.

Derivative Assets and Liabilities

The fair values of derivative assets and liabilities traded in the OTC market are determined using quantitative models that utilize multiple market inputs including interest rates, prices and indices to generate continuous yield or pricing curves and volatility factors to value the position. The majority of market inputs are actively quoted and can be validated through external sources, including brokers, market transactions and third-party pricing services. When third-party pricing services are used, the methods and assumptions are reviewed by the Corporation. Estimation risk is greater for derivative asset and liability positions that are either option-based or have longer maturity dates where observable market inputs are less readily available, or are unobservable, in which case, quantitative-based extrapolations of rate, price or index scenarios are used in determining fair values. The fair values of derivative assets and liabilities include adjustments for market liquidity, counterparty credit quality and other instrument-specific factors, where appropriate. In addition, the Corporation incorporates within its fair value measurements of OTC derivatives a valuation adjustment to reflect the credit risk associated with the net position. Positions are netted by counterparty, and fair value for net long exposures is adjusted for counterparty credit risk while the fair value for net short exposures is adjusted for the Corporation's own credit risk. An estimate of severity of loss is also used in the determination of fair value, primarily based on market data.

Loans and Loan Commitments

The fair values of loans and loan commitments are based on market prices, where available, or discounted cash flow analyses using market-based credit spreads of comparable debt instruments or credit derivatives of the specific borrower or comparable borrowers. Results of discounted cash flow analyses may be adjusted, as appropriate, to reflect other market conditions or the perceived credit risk of the borrower.

Mortgage Servicing Rights

The fair values of MSRs are determined using models that rely on estimates of prepayment rates, the resultant weighted-average lives of the MSRs and the option-adjusted spread (OAS) levels. For more information on MSRs, see Note 17 – Mortgage Servicing Rights.

Loans Held-for-sale

The fair values of LHFS are based on quoted market prices, where available, or are determined by discounting estimated cash flows using interest rates approximating the Corporation's current origination rates for similar loans adjusted to reflect the inherent credit risk.


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Table of Contents

Private Equity Investments

Private equity investments consist of direct investments and fund investments which are initially valued at their transaction price. Thereafter, the fair value of direct investments is based on an assessment of each individual investment using methodologies that include publicly-traded comparables derived by multiplying a key performance metric (e.g., earnings before interest, taxes, depreciation and amortization) of the portfolio company by the relevant valuation multiple observed for comparable companies, acquisition comparables, entry level multiples and discounted cash flow analyses, and are subject to appropriate discounts for lack of liquidity or marketability. After initial recognition, the fair value of fund investments is based on the Corporation's proportionate interest in the fund's capital as reported by the respective fund managers.

Securities Financing Agreements

The fair values of certain reverse repurchase agreements, repurchase agreements and securities borrowed transactions are determined using quantitative models, including discounted cash flow models that require the use of multiple market inputs including interest rates and spreads to generate continuous yield or pricing curves, and volatility factors. The majority of market inputs are actively quoted and can be validated through external sources, including brokers, market transactions and third-party pricing services.

Deposits

The fair values of deposits are determined using quantitative models, including discounted cash flow models that require the use of multiple market inputs including interest rates and spreads to generate continuous yield or pricing curves, and volatility factors. The majority of market inputs are actively quoted and can be validated through external sources, including brokers, market transactions and third-party pricing services. The Corporation considers the impact of its own credit spreads in the valuation of these liabilities. The credit risk is determined by reference to observable credit spreads in the secondary cash market.

Short-term Borrowings and Long-term Debt

The Corporation issues structured liabilities that have coupons or repayment terms linked to the performance of debt or equity securities, indices, currencies or commodities. The fair values of these structured liabilities are estimated using quantitative models for the combined derivative and debt portions of the notes. These models incorporate observable and, in some instances, unobservable inputs including security prices, interest rate yield curves, option volatility, currency, commodity or equity rates and correlations among these inputs. The Corporation also considers the impact of its own credit spreads in determining the discount rate used to value these liabilities. The credit spread is determined by reference to observable spreads in the secondary bond market.

Asset-backed Secured Financings

The fair values of asset-backed secured financings are based on external broker bids, where available, or are determined by discounting estimated cash flows using interest rates approximating the Corporation's current origination rates for similar loans adjusted to reflect the inherent credit risk.


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Recurring Fair Value

Assets and liabilities carried at fair value on a recurring basis at March 31, 2014 and December 31, 2013, including financial instruments which the Corporation accounts for under the fair value option, are summarized in the following tables.

 
March 31, 2014
 
Fair Value Measurements
 
 
 
 
(Dollars in millions)
Level 1 (1)
 
Level 2 (1)
 
Level 3
 
Netting
Adjustments (2)
 
Assets/Liabilities
at Fair Value
Assets
 
 
 
 
 
 
 
 
 
Federal funds sold and securities borrowed or purchased under agreements to resell
$

 
$
68,091

 
$

 
$

 
$
68,091

Trading account assets:
 
 
 
 
 
 
 
 
 
U.S. government and agency securities (3)
34,181

 
19,819

 

 

 
54,000

Corporate securities, trading loans and other
1,132

 
29,886

 
2,617

 

 
33,635

Equity securities
32,732

 
20,587

 
343

 

 
53,662

Non-U.S. sovereign debt
28,641

 
11,369

 
533

 

 
40,543

Mortgage trading loans and ABS

 
9,822

 
4,287

 

 
14,109

Total trading account assets
96,686

 
91,483

 
7,780

 

 
195,949

Derivative assets (4)
2,094

 
815,234

 
6,908

 
(778,934
)
 
45,302

AFS debt securities:
 
 
 
 
 
 
 
 
 
U.S. Treasury and agency securities
27,293

 
2,274

 

 

 
29,567

Mortgage-backed securities:
 
 
 
 
 
 
 
 
 
Agency

 
165,747

 

 

 
165,747

Agency-collateralized mortgage obligations

 
18,572

 

 

 
18,572

Non-agency residential

 
5,258

 

 

 
5,258

Commercial

 
1,734

 

 

 
1,734

Non-U.S. securities
3,738

 
3,384

 

 

 
7,122

Corporate/Agency bonds

 
845

 

 

 
845

Other taxable securities
20

 
11,265

 
3,437

 

 
14,722

Tax-exempt securities

 
5,631

 
783

 

 
6,414

Total AFS debt securities
31,051

 
214,710

 
4,220

 

 
249,981

Other debt securities carried at fair value:
 
 
 
 
 
 
 
 
 
U.S. Treasury and agency securities
4,182

 

 

 

 
4,182

Mortgage-backed securities:
 
 
 
 
 
 
 
 
 
Agency

 
16,290

 

 

 
16,290

Agency-collateralized mortgage obligations

 
123

 

 

 
123

Commercial

 
770

 

 

 
770

Non-U.S. securities
12,779

 
1,451

 

 

 
14,230

Total other debt securities carried at fair value
16,961

 
18,634

 

 

 
35,595

Loans and leases

 
8,010

 
3,053

 

 
11,063

Mortgage servicing rights

 

 
4,765

 

 
4,765

Loans held-for-sale

 
5,436

 
736

 

 
6,172

Other assets
15,567

 
2,482

 
1,132

 

 
19,181

Total assets
$
162,359

 
$
1,224,080

 
$
28,594

 
$
(778,934
)
 
$
636,099

Liabilities
 
 
 
 
 
 
 
 
 
Interest-bearing deposits in U.S. offices
$

 
$
1,835

 
$

 
$

 
$
1,835

Federal funds purchased and securities loaned or sold under agreements to repurchase

 
34,044

 

 

 
34,044

Trading account liabilities:
 
 
 
 
 
 
 
 
 
U.S. government and agency securities
23,733

 
418

 

 

 
24,151

Equity securities
28,675

 
4,170

 

 

 
32,845

Non-U.S. sovereign debt
22,324

 
1,860

 

 

 
24,184

Corporate securities and other
781

 
7,079

 
36

 

 
7,896

Total trading account liabilities
75,513

 
13,527

 
36

 

 
89,076

Derivative liabilities (4)
2,529

 
799,499

 
7,483

 
(772,600
)
 
36,911

Short-term borrowings

 
2,305

 

 

 
2,305

Accrued expenses and other liabilities
11,004

 
1,692

 
8

 

 
12,704

Long-term debt

 
43,732

 
1,841

 

 
45,573

Total liabilities
$
89,046

 
$
896,634

 
$
9,368

 
$
(772,600
)
 
$
222,448

(1) 
During the three months ended March 31, 2014, gross transfers between Level 1 and Level 2 were not significant.
(2) 
Amounts represent the impact of legally enforceable master netting agreements and also cash collateral held or placed with the same counterparties.
(3) 
Includes $25.2 billion of government-sponsored enterprise obligations.
(4) 
For further disaggregation of derivative assets and liabilities, see Note 2 – Derivatives.

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Table of Contents

 
December 31, 2013
 
Fair Value Measurements
 
 
 
 
(Dollars in millions)
Level 1 (1)
 
Level 2 (1)
 
Level 3
 
Netting
Adjustments (2)
 
Assets/Liabilities
at Fair Value
Assets
 
 
 
 
 
 
 
 
 
Federal funds sold and securities borrowed or purchased under agreements to resell
$

 
$
75,614

 
$

 
$

 
$
75,614

Trading account assets:
 
 
 
 
 
 
 
 
 
U.S. government and agency securities (3)
34,222

 
14,625

 

 

 
48,847

Corporate securities, trading loans and other
1,147

 
27,746

 
3,559

 

 
32,452

Equity securities
41,324

 
22,741

 
386

 

 
64,451

Non-U.S. sovereign debt
24,357

 
12,399

 
468

 

 
37,224

Mortgage trading loans and ABS

 
13,388

 
4,631

 

 
18,019

Total trading account assets
101,050

 
90,899

 
9,044

 

 
200,993

Derivative assets (4)
2,374

 
910,602

 
7,277

 
(872,758
)
 
47,495

AFS debt securities:
 
 
 
 
 
 
 
 
 
U.S. Treasury and agency securities
6,591

 
2,363

 

 

 
8,954

Mortgage-backed securities:
 
 
 
 
 
 
 
 
 
Agency

 
164,935

 

 

 
164,935

Agency-collateralized mortgage obligations

 
22,492

 

 

 
22,492

Non-agency residential

 
6,239

 

 

 
6,239

Commercial

 
2,480

 

 

 
2,480

Non-U.S. securities
3,698

 
3,415

 
107

 

 
7,220

Corporate/Agency bonds

 
873

 

 

 
873

Other taxable securities
20

 
12,963

 
3,847

 

 
16,830

Tax-exempt securities

 
5,122

 
806

 

 
5,928

Total AFS debt securities
10,309

 
220,882

 
4,760

 

 
235,951

Other debt securities carried at fair value:
 
 
 
 
 
 
 
 
 
U.S. Treasury and agency securities
4,062

 

 

 

 
4,062

Mortgage-backed securities:
 
 
 
 
 
 
 
 
 
Agency

 
16,500

 

 

 
16,500

Agency-collateralized mortgage obligations

 
218

 

 

 
218

Commercial

 
749

 

 

 
749

Non-U.S. securities
7,457

 
3,858

 

 

 
11,315

Total other debt securities carried at fair value
11,519

 
21,325

 

 

 
32,844

Loans and leases

 
6,985

 
3,057

 

 
10,042

Mortgage servicing rights

 

 
5,042

 

 
5,042

Loans held-for-sale

 
5,727

 
929

 

 
6,656

Other assets
14,474

 
1,912

 
1,669

 

 
18,055

Total assets
$
139,726

 
$
1,333,946

 
$
31,778

 
$
(872,758
)
 
$
632,692

Liabilities
 
 
 
 
 
 
 
 
 
Interest-bearing deposits in U.S. offices
$

 
$
1,899

 
$

 
$

 
$
1,899

Federal funds purchased and securities loaned or sold under agreements to repurchase

 
33,684

 

 

 
33,684

Trading account liabilities:
 
 
 
 
 
 
 
 
 
U.S. government and agency securities
26,915

 
348

 

 

 
27,263

Equity securities
23,874

 
3,711

 

 

 
27,585

Non-U.S. sovereign debt
20,755

 
1,387

 

 

 
22,142

Corporate securities and other
518

 
5,926

 
35

 

 
6,479

Total trading account liabilities
72,062

 
11,372

 
35

 

 
83,469

Derivative liabilities (4)
1,968

 
897,107

 
7,301

 
(868,969
)
 
37,407

Short-term borrowings

 
1,520

 

 

 
1,520

Accrued expenses and other liabilities
10,130

 
1,093

 
10

 

 
11,233

Long-term debt

 
45,045

 
1,990

 

 
47,035

Total liabilities
$
84,160

 
$
991,720

 
$
9,336

 
$
(868,969
)
 
$
216,247

(1) 
During 2013, $500 million of other assets were transferred from Level 1 to Level 2 primarily due to a restriction that became effective for a private equity investment that was subsequently sold once the restriction was lifted.
(2) 
Amounts represent the impact of legally enforceable master netting agreements and also cash collateral held or placed with the same counterparties.
(3) 
Includes $17.2 billion of government-sponsored enterprise obligations.
(4) 
For further disaggregation of derivative assets and liabilities, see Note 2 – Derivatives.


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The following tables present a reconciliation of all assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3) during the three months ended March 31, 2014 and 2013, including net realized and unrealized gains (losses) included in earnings and accumulated OCI.

Level 3 – Fair Value Measurements (1)
 
Three Months Ended March 31, 2014
 
 
 
 
Gross
 
 
 
(Dollars in millions)
Balance
January 1
2014
Gains
(Losses) in
Earnings
Gains
(Losses) in
OCI
Purchases
Sales
Issuances
Settlements
Gross
Transfers
into
Level 3
Gross
Transfers
out of
Level 3
Balance March 31
2014
Trading account assets:
 
 
 
 
 
 
 
 
 
 
Corporate securities, trading loans and other
$
3,559

$
122

$

$
286

$
(354
)
$

$
(238
)
$
148

$
(906
)
$
2,617

Equity securities
386

19


30

(29
)


7

(70
)
343

Non-U.S. sovereign debt
468

55


23

(6
)

(6
)

(1
)
533

Mortgage trading loans and ABS
4,631

78


366

(552
)

(224
)

(12
)
4,287

Total trading account assets
9,044

274


705

(941
)

(468
)
155

(989
)
7,780

Net derivative assets (2)
(24
)
5


125

(618
)

(101
)
12

26

(575
)
AFS debt securities:
 
 
 
 
 
 
 
 
 
 
Non-U.S. securities
107






(107
)



Other taxable securities
3,847

8

(2
)
47



(463
)


3,437

Tax-exempt securities
806

1

1




(25
)


783

Total AFS debt securities
4,760

9

(1
)
47



(595
)


4,220

Loans and leases (3, 4)
3,057

32



(3
)
689

(723
)
6

(5
)
3,053

Mortgage servicing rights (4)
5,042

(290
)


(20
)
265

(232
)


4,765

Loans held-for-sale (3)
929

12



(3
)

(201
)

(1
)
736

Other assets (5)
1,669

(60
)


(269
)

(208
)


1,132

Trading account liabilities – Corporate securities and other
(35
)
1


3

(7
)



2

(36
)
Accrued expenses and other liabilities (3)
(10
)
1







1

(8
)
Long-term debt (3)
(1,990
)
(67
)

46


(9
)
119

(144
)
204

(1,841
)
(1) 
Assets (liabilities). For assets, increase (decrease) to Level 3 and for liabilities, (increase) decrease to Level 3.
(2) 
Net derivatives include derivative assets of $6.9 billion and derivative liabilities of $7.5 billion.
(3) 
Amounts represent instruments that are accounted for under the fair value option.
(4) 
Issuances represent loan originations and mortgage servicing rights retained following securitizations or whole-loan sales.
(5) 
Other assets is primarily comprised of private equity investments and certain long-term fixed-rate margin loans that are accounted for under the fair value option.

During the three months ended March 31, 2014, the transfers into Level 3 included $155 million of trading account assets and $144 million of long-term debt. Transfers into Level 3 for trading account assets were primarily the result of decreased availability of third-party prices for certain corporate loans and securities, primarily municipal bonds. Transfers into Level 3 for long-term debt were primarily due to changes in the impact of unobservable inputs on the value of certain structured liabilities. Transfers occur on a regular basis for these long-term debt instruments due to changes in the impact of unobservable inputs on the value of the embedded derivative in relation to the instrument as a whole.

During the three months ended March 31, 2014, the transfers out of Level 3 included $989 million of trading account assets and $204 million of long-term debt. Transfers out of Level 3 for trading account assets were primarily the result of increased market liquidity and availability of third-party prices for certain corporate loans and securities. Transfers out of Level 3 for long-term debt were primarily due to changes in the impact of unobservable inputs on the value of certain structured liabilities.

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Table of Contents

Level 3 – Fair Value Measurements (1)
 
Three Months Ended March 31, 2013
 
 
 
 
Gross
 
 
 
(Dollars in millions)
Balance
January 1
2013
Gains
(Losses) in
Earnings
Gains
(Losses) in
OCI
Purchases
Sales
Issuances
Settlements
Gross
Transfers
into
Level 3
Gross
Transfers
out of
Level 3
Balance March 31
2013
Trading account assets:
 
 
 
 
 
 
 
 
 
 
Corporate securities, trading loans and other
$
3,726

$
88

$

$
805

$
(966
)
$

$
(140
)
$
218

$
(124
)
$
3,607

Equity securities
545

42


29

(109
)


8

(18
)
497

Non-U.S. sovereign debt
353

51


15

(1
)



(1
)
417

Mortgage trading loans and ABS
4,935

162


653

(643
)

(631
)
5

(1
)
4,480

Total trading account assets
9,559

343


1,502

(1,719
)

(771
)
231

(144
)
9,001

Net derivative assets (2)
1,468

293


179

(466
)

(660
)
52

197

1,063

AFS debt securities:
 
 
 
 
 
 
 
 
 
 
Non-agency commercial MBS
10









10

Non-U.S securities



1






1

Corporate/Agency bonds
92


4







96

Other taxable securities
3,928


2

243



(128
)


4,045

Tax-exempt securities
1,061

1

3




(24
)


1,041

Total AFS debt securities
5,091

1

9

244



(152
)


5,193

Loans and leases (3, 4)
2,287

51


71


5

(41
)

(10
)
2,363

Mortgage servicing rights (4)
5,716

434



(183
)
123

(314
)


5,776

Loans held-for-sale (3)
2,733

(39
)


(210
)

(101
)
22


2,405

Other assets (5)
3,129

(448
)

17

(27
)

(42
)


2,629

Trading account liabilities – Corporate securities and other
(64
)


7

(14
)


(8
)
21

(58
)
Accrued expenses and other liabilities (3)
(15
)
29




(586
)
116


1

(455
)
Long-term debt (3)
(2,301
)
11


89

(4
)
(36
)
60

(381
)
207

(2,355
)
(1) 
Assets (liabilities). For assets, increase (decrease) to Level 3 and for liabilities, (increase) decrease to Level 3.
(2) 
Net derivatives include derivative assets of $8.0 billion and derivative liabilities of $6.9 billion.
(3) 
Amounts represent instruments that are accounted for under the fair value option.
(4) 
Issuances represent loan originations and mortgage servicing rights retained following securitizations or whole-loan sales.
(5) 
Other assets is primarily comprised of net monoline exposure to a single counterparty and private equity investments.

During the three months ended March 31, 2013, the transfers into Level 3 included $231 million of trading account assets and $381 million of long-term debt. Transfers into Level 3 for trading account assets were primarily the result of decreased market liquidity for certain corporate loans and securities. Transfers into Level 3 for long-term debt were primarily due to changes in the impact of unobservable inputs on the value of certain structured liabilities. Transfers occur on a regular basis for these long-term debt instruments due to changes in the impact of unobservable inputs on the value of the embedded derivative in relation to the instrument as a whole.

During the three months ended March 31, 2013, the transfers out of Level 3 included $144 million of trading account assets, $197 million of net derivative assets and $207 million of long-term debt. Transfers out of Level 3 for trading account assets primarily related to increased market liquidity for certain corporate loans and securities. Transfers out of Level 3 for net derivative assets primarily related to increased price observability (i.e., market comparables for the reference instruments) for certain options. Transfers out of Level 3 for long-term debt were primarily due to changes in the impact of unobservable inputs on the value of certain structured liabilities.
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 


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Table of Contents

The table below summarizes gains (losses) due to changes in fair value, including both realized and unrealized gains (losses), recorded in earnings for Level 3 assets and liabilities during the three months ended March 31, 2014 and 2013. These amounts include gains (losses) on loans, LHFS, loan commitments and structured liabilities that are accounted for under the fair value option.

Level 3 – Total Realized and Unrealized Gains (Losses) Included in Earnings
 
Three Months Ended March 31, 2014
(Dollars in millions)
Trading
Account
Profits
(Losses)
 
Mortgage
Banking
Income
(Loss) (1)
 
Other (2)
 
Total
Trading account assets:
 
 
 
 
 
 
 
Corporate securities, trading loans and other
$
122

 
$

 
$

 
$
122

Equity securities
19

 

 

 
19

Non-U.S. sovereign debt
55

 

 

 
55

Mortgage trading loans and ABS
78

 

 

 
78

Total trading account assets
274

 

 

 
274

Net derivative assets
(168
)
 
173

 

 
5

AFS debt securities:
 
 
 
 
 
 
 
Other taxable securities

 

 
8

 
8

Tax-exempt securities

 

 
1

 
1

Total AFS debt securities

 

 
9

 
9

Loans and leases (3)

 

 
32

 
32

Mortgage servicing rights
(5
)
 
(285
)
 

 
(290
)
Loans held-for-sale (3)

 

 
12

 
12

Other assets

 
(36
)
 
(24
)
 
(60
)
Trading account liabilities – Corporate securities and other
1

 

 

 
1

Accrued expenses and other liabilities (3)

 

 
1

 
1

Long-term debt (3)
(53
)
 

 
(14
)
 
(67
)
Total
$
49

 
$
(148
)
 
$
16

 
$
(83
)
 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2013
Trading account assets:
 
 
 
 
 
 
 
Corporate securities, trading loans and other
$
88

 
$

 
$

 
$
88

Equity securities
42

 

 

 
42

Non-U.S. sovereign debt
51

 

 

 
51

Mortgage trading loans and ABS
162

 

 

 
162

Total trading account assets
343

 

 

 
343

Net derivative assets
(114
)
 
407

 

 
293

AFS debt securities – Tax-exempt securities

 

 
1

 
1

Loans and leases (3)

 

 
51

 
51

Mortgage servicing rights

 
434

 

 
434

Loans held-for-sale (3)

 
4

 
(43
)
 
(39
)
Other assets

 
(3
)
 
(445
)
 
(448
)
Accrued expenses and other liabilities (3)

 
29

 

 
29

Long-term debt (3)
22

 

 
(11
)
 
11

Total
$
251

 
$
871

 
$
(447
)
 
$
675

(1) 
Mortgage banking income (loss) does not reflect the impact of Level 1 and Level 2 hedges on MSRs.
(2) 
Amounts included are primarily recorded in other income (loss). Equity investment losses of $23 million and gains of $2 million recorded on other assets were also included for the three months ended March 31, 2014 and 2013.
(3) 
Amounts represent instruments that are accounted for under the fair value option.
 
 
 
 
 
 
 
 
 
 



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Table of Contents

The table below summarizes changes in unrealized gains (losses) recorded in earnings during the three months ended March 31, 2014 and 2013 for Level 3 assets and liabilities that were still held at March 31, 2014 and 2013. These amounts include changes in fair value on loans, LHFS, loan commitments and structured liabilities that are accounted for under the fair value option.

Level 3 – Changes in Unrealized Gains (Losses) Relating to Assets and Liabilities Still Held at Reporting Date
 
Three Months Ended March 31, 2014
(Dollars in millions)
Trading
Account
Profits
(Losses)
 
Mortgage
Banking
Income
(Loss) (1)
 
Other (2)
 
Total
Trading account assets:
 
 
 
 
 
 
 
Corporate securities, trading loans and other
$
111

 
$

 
$

 
$
111

Equity securities
17

 

 

 
17

Non-U.S. sovereign debt
55

 

 

 
55

Mortgage trading loans and ABS
16

 

 

 
16

Total trading account assets
199

 

 

 
199

Net derivative assets
(212
)
 
44

 

 
(168
)
Loans and leases (3)

 

 
28

 
28

Mortgage servicing rights
(5
)
 
(468
)
 

 
(473
)
Loans held-for-sale (3)

 

 
4

 
4

Other assets

 
(28
)
 
6

 
(22
)
Trading account liabilities – Corporate securities and other
1

 

 

 
1

Accrued expenses and other liabilities (3)

 

 
1

 
1

Long-term debt (3)
(53
)
 

 
(14
)
 
(67
)
Total
$
(70
)
 
$
(452
)
 
$
25

 
$
(497
)
 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2013
Trading account assets:
 
 
 
 
 
 
 
Corporate securities, trading loans and other
$
48

 
$

 
$

 
$
48

Equity securities
33

 

 

 
33

Non-U.S. sovereign debt
51

 

 

 
51

Mortgage trading loans and ABS
89

 

 

 
89

Total trading account assets
221

 

 

 
221

Net derivative assets
(169
)
 
246

 

 
77

Loans and leases (3)

 

 
43

 
43

Mortgage servicing rights

 
336

 

 
336

Loans held-for-sale (3)

 
10

 
(52
)
 
(42
)
Other assets

 
12

 
(462
)
 
(450
)
Accrued expenses and other liabilities (3)

 
25

 

 
25

Long-term debt (3)
21

 

 
(11
)
 
10

Total
$
73

 
$
629

 
$
(482
)
 
$
220

(1) 
Mortgage banking income does not reflect the impact of Level 1 and Level 2 hedges on MSRs.
(2) 
Amounts included are primarily recorded in other income (loss). Equity investment gains of $9 million and losses of $15 million recorded on other assets were also included for the three months ended March 31, 2014 and 2013.
(3) 
Amounts represent instruments that are accounted for under the fair value option.
 
 
 
 
 
 
 
 
 
 



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The following tables present information about significant unobservable inputs related to the Corporation's material categories of Level 3 financial assets and liabilities at March 31, 2014 and December 31, 2013.

Quantitative Information about Level 3 Fair Value Measurements at March 31, 2014
 
(Dollars in millions)
 
 
Inputs
Financial Instrument
Fair Value
Valuation
Technique
Significant Unobservable
Inputs
Ranges of
Inputs
Weighted Average
Loans and Securities (1)
 
 
 
 
 
Instruments backed by residential real estate assets
$
3,864

Discounted cash flow, Market comparables
Yield
1% to 25%
6
 %
Trading account assets – Mortgage trading loans and ABS
326

Prepayment speed
0% to 35% CPR
9
 %
Loans and leases
2,802

Default rate
1% to 15% CDR
6
 %
Loans held-for-sale
736

Loss severity
21% to 80%
33
 %
Commercial loans, debt securities and other
$
10,027

Discounted cash flow, Market comparables
Yield
0% to 40%
4
 %
Trading account assets – Corporate securities, trading loans and other
2,488

Enterprise value/EBITDA multiple
1x to 31x
8x

Trading account assets – Non-U.S. sovereign debt
533

Prepayment speed
5% to 40%
19
 %
Trading account assets – Mortgage trading loans and ABS
3,961

Default rate
1% to 5%
4
 %
AFS debt securities – Other taxable securities
2,794

Loss severity
25% to 42%
36
 %
Loans and leases
251

Duration
0 years to 5 years
4 years

Auction rate securities
$
1,555

Discounted cash flow, Market comparables
Projected tender price/Refinancing level
60% to 100%
96
 %
Trading account assets – Corporate securities, trading loans and other
129

 
 
AFS debt securities – Other taxable securities
643

 
 
 
AFS debt securities – Tax-exempt securities
783

 
 
 
Structured liabilities
 
 
 
 
 
Long-term debt
$
(1,841
)
Industry standard derivative pricing (2, 3)
Equity correlation
22% to 98%
68
 %
 
 
Long-dated equity volatilities
6% to 58%
22
 %
 
 
Long-dated volatilities (IR)
0% to 2%
1
 %
Net derivatives assets
 
 
 
 
 
Credit derivatives
$
529

Discounted cash flow, Stochastic recovery correlation model
Yield
0% to 25%
15
 %
 
 
Upfront points
1 point to 100 points
61 points

 
 
Spread to index
0 bps to 475 bps
97 bps

 
 
Credit correlation
24% to 99%
51
 %
 
 
Prepayment speed
3% to 40% CPR
14
 %
 
 
Default rate
1% to 5% CDR
3
 %
 
 
Loss severity
20% to 42%
35
 %
Equity derivatives
$
(1,782
)
Industry standard derivative pricing (2)
Equity correlation
22% to 98%
68
%
 
 
Long-dated equity volatilities
6% to 58%
22
%
Commodity derivatives
$
48

Discounted cash flow, Industry standard derivative pricing (2)
Natural gas forward price
$3/MMBtu to $8/MMBtu
$5/MMBtu

 
 
Correlation
47% to 89%
81
 %
 
 
Volatilities
11% to 111%
29
 %
Interest rate derivatives
$
630

Industry standard derivative pricing (3)
Correlation (IR/IR)
20% to 99%
60
 %
 
 
Correlation (FX/IR)
-30% to 40%
-5
 %
 
 
Long-dated inflation rates
0% to 3%
2
 %
 
 
Long-dated inflation volatilities
0% to 2%
1
 %
Total net derivative assets
$
(575
)
 
 
 
 
(1) 
The categories are aggregated based upon product type which differs from financial statement classification. The following is a reconciliation to the line items in the table on page 213: Trading account assets – Corporate securities, trading loans and other of $2.6 billion, Trading account assets – Non-U.S. sovereign debt of $533 million, Trading account assets – Mortgage trading loans and ABS of $4.3 billion, AFS debt securities – Other taxable securities of $3.4 billion, AFS debt securities – Tax-exempt securities of $783 million, Loans and leases of $3.1 billion and LHFS of $736 million.
(2) 
Includes models such as Monte Carlo simulation and Black-Scholes.
(3) 
Includes models such as Monte Carlo simulation, Black-Scholes and other methods that model the joint dynamics of interest, inflation and foreign exchange rates.
CPR = Constant Prepayment Rate
CDR = Constant Default Rate
EBITDA = Earnings before interest, taxes, depreciation and amortization
MMBtu = Million British thermal units
IR = Interest Rate
FX = Foreign Exchange

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Table of Contents

Quantitative Information about Level 3 Fair Value Measurements at December 31, 2013
 
(Dollars in millions)
 
 
Inputs
Financial Instrument
Fair Value
Valuation
Technique
Significant Unobservable
Inputs
Ranges of
Inputs
Weighted Average
Loans and Securities (1)
 
 
 
 
 
Instruments backed by residential real estate assets
$
3,443

Discounted cash flow, Market comparables
Yield
2% to 25%
6
 %
Trading account assets – Mortgage trading loans and ABS
363

Prepayment speed
0% to 35% CPR
9
 %
Loans and leases
2,151

Default rate
1% to 20% CDR
6
 %
Loans held-for-sale
929

Loss severity
21% to 80%
35
 %
Commercial loans, debt securities and other
$
12,135

Discounted cash flow, Market comparables
Yield
0% to 45%
5
 %
Trading account assets – Corporate securities, trading loans and other
3,462

Enterprise value/EBITDA multiple
0x to 24x
7x

Trading account assets – Non-U.S. sovereign debt
468

Prepayment speed
5% to 40%
19
 %
Trading account assets – Mortgage trading loans and ABS
4,268

Default rate
1% to 5%
4
 %
AFS debt securities – Other taxable securities
3,031

Loss severity
25% to 42%
36
 %
Loans and leases
906

Duration
1 year to 5 years
4 years

Auction rate securities
$
1,719

Discounted cash flow, Market comparables
Project tender price/Refinancing level
60% to 100%
96
 %
Trading account assets – Corporate securities, trading loans and other
97

 
 
AFS debt securities – Other taxable securities
816

 
 
 
AFS debt securities – Tax-exempt securities
806

 
 
 
Structured liabilities
 
 
 
 
 
Long-term debt 
$
(1,990
)
Industry standard derivative pricing (2, 3)
Equity correlation
18% to 98%
70
 %
 
 
Long-dated equity volatilities
4% to 63%
27
 %
 
 
Long-dated volatilities (IR)
0% to 2%
1
 %
Net derivatives assets
 
 
 
 
 
Credit derivatives
$
1,008

Discounted cash flow, Stochastic recovery correlation model
Yield
3% to 25%
14
 %
 
 
Upfront points
0 points to 100 points
63 points

 
 
Spread to index
-1,407 bps to 1,741 bps
91 bps

 
 
Credit correlation
14% to 99%
47
 %
 
 
Prepayment speed
3% to 40% CPR
13
 %
 
 
Default rate
1% to 5% CDR
3
 %
 
 
Loss severity
20% to 42%
35
 %
Equity derivatives
$
(1,596
)
Industry standard derivative pricing (2)
Equity correlation
18% to 98%
70
 %
 
 
Long-dated equity volatilities
4% to 63%
27
 %
Commodity derivatives
$
6

Discounted cash flow, Industry standard derivative pricing (2)
Natural gas forward price
$3/MMBtu to $11/MMBtu
$6/MMBtu

 
 
Correlation
47% to 89%
81
 %
 
 
Volatilities
9% to 109%
30
 %
Interest rate derivatives
$
558

Industry standard derivative pricing (3)
Correlation (IR/IR)
24% to 99%
60
 %
 
 
Correlation (FX/IR)
-30% to 40%
-4
 %
 
 
Long-dated inflation rates
0% to 3%
2
 %
 
 
Long-dated inflation volatilities
0% to 2%
1
 %
Total net derivative assets
$
(24
)
 
 
 
 
(1)
The categories are aggregated based upon product type which differs from financial statement classification. The following is a reconciliation to the line items in the table on page 214: Trading account assets – Corporate securities, trading loans and other of $3.6 billion, Trading account assets – Non-U.S. sovereign debt of $468 million, Trading account assets – Mortgage trading loans and ABS of $4.6 billion, AFS debt securities – Other taxable securities of $3.8 billion, AFS debt securities – Tax-exempt securities of $806 million, Loans and leases of $3.1 billion and LHFS of $929 million.
(2) 
Includes models such as Monte Carlo simulation and Black-Scholes.
(3) 
Includes models such as Monte Carlo simulation, Black-Scholes and other methods that model the joint dynamics of interest, inflation and foreign exchange rates.
CPR = Constant Prepayment Rate
CDR = Constant Default Rate
EBITDA = Earnings before interest, taxes, depreciation and amortization
MMBtu = Million British thermal units
IR = Interest Rate
FX = Foreign Exchange



218

Table of Contents

In the tables above, instruments backed by residential real estate assets include RMBS, whole loans and mortgage CDOs. Commercial loans, debt securities and other include corporate CLOs and CDOs, commercial loans and bonds, and securities backed by non-real estate assets. Structured liabilities primarily include equity-linked notes that are accounted for under the fair value option.

In addition to the instruments in the tables above, the Corporation held $504 million and $767 million of instruments at March 31, 2014 and December 31, 2013 consisting primarily of certain direct private equity investments and private equity funds that were classified as Level 3 and reported within other assets. Valuations of direct private equity investments are based on the most recent company financial information. Inputs generally include market and acquisition comparables, entry level multiples, as well as other variables. The Corporation selects a valuation methodology (e.g., market comparables) for each investment and, in certain instances, multiple inputs are weighted to derive the most representative value. Discounts are applied as appropriate to consider the lack of liquidity and marketability versus publicly-traded companies. For private equity funds, fair value is determined using the net asset value as provided by the individual fund's general partner.

The Corporation uses multiple market approaches in valuing certain of its Level 3 financial instruments. For example, market comparables and discounted cash flows are used together. For a given product, such as corporate debt securities, market comparables may be used to estimate some of the unobservable inputs and then these inputs are incorporated into a discounted cash flow model. Therefore, the balances disclosed encompass both of these techniques.

The level of aggregation and diversity within the products disclosed in the tables result in certain ranges of inputs being wide and unevenly distributed across asset and liability categories. At March 31, 2014 and December 31, 2013, weighted averages are disclosed for all loans, securities, structured liabilities and net derivative assets.

For more information on the inputs and techniques used in the valuation of MSRs, see Note 17 – Mortgage Servicing Rights.

Sensitivity of Fair Value Measurements to Changes in Unobservable Inputs

Loans and Securities

For instruments backed by residential real estate assets and commercial loans, debt securities and other, a significant increase in market yields, default rates, loss severities or duration would result in a significantly lower fair value for long positions. Short positions would be impacted in a directionally opposite way. The impact of changes in prepayment speeds would have differing impacts depending on the seniority of the instrument and, in the case of CLOs, whether prepayments can be reinvested.

For auction rate securities, a significant increase in projected tender price/refinancing levels would result in a significantly higher fair value.

Structured Liabilities and Derivatives

For credit derivatives, a significant increase in market yield, including spreads to indices, upfront points (i.e., a single upfront payment made by a protection buyer at inception), default rates or loss severities would result in a significantly lower fair value for protection sellers and higher fair value for protection buyers. The impact of changes in prepayment speeds would have differing impacts depending on the seniority of the instrument and, in the case of CLOs, whether prepayments can be reinvested.

Structured credit derivatives, which include tranched portfolio CDS and derivatives with derivative product company (DPC) and monoline counterparties, are impacted by credit correlation, including default and wrong-way correlation. Default correlation is a parameter that describes the degree of dependence among credit default rates within a credit portfolio that underlies a credit derivative instrument. The sensitivity of this input on the fair value varies depending on the level of subordination of the tranche. For senior tranches that are net purchases of protection, a significant increase in default correlation would result in a significantly higher fair value. Net short protection positions would be impacted in a directionally opposite way. Wrong-way correlation is a parameter that describes the probability that as exposure to a counterparty increases, the credit quality of the counterparty decreases. A significantly higher degree of wrong-way correlation between a DPC counterparty and underlying derivative exposure would result in a significantly lower fair value.

For equity derivatives, interest rate derivatives and structured liabilities, a significant change in long-dated rates and volatilities and correlation inputs (e.g., the degree of correlation between an equity security and an index, between two different interest rates, or between interest rates and foreign exchange rates) would result in a significant impact to the fair value; however, the magnitude and direction of the impact depends on whether the Corporation is long or short the exposure.


219

Table of Contents

Nonrecurring Fair Value

The Corporation holds certain assets that are measured at fair value, but only in certain situations (e.g., impairment) and these measurements are referred to herein as nonrecurring. These assets primarily include LHFS, certain loans and leases, and foreclosed properties. The amounts below represent only balances measured at fair value during the three months ended March 31, 2014 and 2013, and still held as of the reporting date.

Assets Measured at Fair Value on a Nonrecurring Basis
 
March 31, 2014
 
Three Months Ended March 31, 2014
(Dollars in millions)
Level 2
 
Level 3
 
Gains (Losses)
Assets
 
 
 
 
 
Loans held-for-sale
$
4,325

 
$
104

 
$
(3
)
Loans and leases
17

 
1,733

 
(330
)
Foreclosed properties (1)
4

 
1,179

 
(14
)
Other assets
77

 

 

 
 
 
 
 
 
 
March 31, 2013
 
Three Months Ended March 31, 2013
Assets
 
 
 
 
 
Loans held-for-sale
$
3,902

 
$
795

 
$
(96
)
Loans and leases
20

 
3,619

 
(640
)
Foreclosed properties (1)
48

 
1,981

 
(19
)
Other assets
65

 
12

 
(6
)
(1) 
Amounts are included in other assets on the Consolidated Balance Sheet and represent fair value of, and related losses on, foreclosed properties that were written down subsequent to their initial classification as foreclosed properties.

The table below presents information about significant unobservable inputs related to the Corporation's nonrecurring Level 3 financial assets and liabilities at March 31, 2014 and December 31, 2013.

Quantitative Information about Nonrecurring Level 3 Fair Value Measurements
 
 
 
 
March 31, 2014
(Dollars in millions)
 
 
Inputs
Financial Instrument
Fair Value
Valuation
Technique
Significant Unobservable
Inputs
Ranges of
Inputs
Weighted Average
Instruments backed by residential real estate assets
$
1,733

Market comparables
OREO discount
0% to 25%
10
%
Loans and leases
1,733

Cost to sell
8%
n/a

 
December 31, 2013
Instruments backed by residential real estate assets
$
5,240

Market comparables
OREO discount
0% to 19%
8
%
Loans and leases
5,240

Cost to sell
8%
n/a

n/a = not applicable

Instruments backed by residential real estate assets represent residential mortgages where the loan has been written down to the fair value of the underlying collateral. In addition to the instruments disclosed in the table above, the Corporation holds foreclosed residential properties where the fair value is based on unadjusted third-party appraisals or broker price opinions. Appraisals are generally conducted every 90 days. Factors considered in determining the fair value include geographic sales trends, the value of comparable surrounding properties as well as the condition of the property.

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Table of Contents

NOTE 15 – Fair Value Option

The Corporation elects to account for certain financial instruments under the fair value option. For more information on the primary financial instruments for which the fair value option elections have been made, see Note 21 – Fair Value Option to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

The table below provides information about the fair value carrying amount and the contractual principal outstanding of assets and liabilities accounted for under the fair value option at March 31, 2014 and December 31, 2013.

Fair Value Option Elections
 
March 31, 2014
 
December 31, 2013
(Dollars in millions)
Fair Value
Carrying
Amount
 
Contractual
Principal
Outstanding
 
Fair Value
Carrying
Amount
Less Unpaid
Principal
 
Fair Value
Carrying
Amount
 
Contractual
Principal
Outstanding
 
Fair Value
Carrying
Amount
Less Unpaid
Principal
Loans reported as trading account assets (1)
$
2,890

 
$
5,675

 
$
(2,785
)
 
$
2,200

 
$
4,315

 
$
(2,115
)
Trading inventory – other
5,522

 
n/a

 
n/a

 
5,475

 
n/a

 
n/a

Consumer and commercial loans
11,063

 
11,395

 
(332
)
 
10,042

 
10,423

 
(381
)
Loans held-for-sale
6,172

 
6,280

 
(108
)
 
6,656

 
6,996

 
(340
)
Securities financing agreements
102,135

 
101,890

 
245

 
109,298

 
109,032

 
266

Other assets
266

 
270

 
(4
)
 
278

 
270

 
8

Long-term deposits
1,835

 
1,734

 
101

 
1,899

 
1,797

 
102

Unfunded loan commitments
338

 
n/a

 
n/a

 
354

 
n/a

 
n/a

Short-term borrowings
2,305

 
2,305

 

 
1,520

 
1,520

 

Long-term debt (2)
45,573

 
45,352

 
221

 
47,035

 
46,669

 
366

(1) 
A significant portion of the loans reported as trading account assets are distressed loans which trade and were purchased at a deep discount to par, and the remainder are loans with a fair value near contractual principal outstanding.
(2) 
Includes structured liabilities with a fair value of $39.1 billion and contractual principal outstanding of $38.2 billion at March 31, 2014 compared to $40.7 billion and $39.7 billion at December 31, 2013.
n/a = not applicable


221

Table of Contents

The table below provides information about where changes in the fair value of assets and liabilities accounted for under the fair value option are included in the Consolidated Statement of Income for the three months ended March 31, 2014 and 2013. Of the changes in fair value for LHFS and loans and loan commitments, gains of $27 million and $43 million were attributable to changes in borrower-specific credit risk for the three months ended March 31, 2014 compared to gains of $106 million and $128 million for the same period in 2013. Changes to borrower-specific credit risk for loans reported as trading account assets were immaterial for the three months ended March 31, 2014 and 2013.

Gains (Losses) Relating to Assets and Liabilities Accounted for Under the Fair Value Option
 
Three Months Ended March 31, 2014
(Dollars in millions)
Trading
Account
Profits
(Losses)
 
Mortgage
Banking
Income
(Loss)
 
Other
Income
(Loss)
 
Total
Loans reported as trading account assets
$
34

 
$

 
$

 
$
34

Trading inventory – other (1)
(168
)
 

 

 
(168
)
Consumer and commercial loans
5

 

 
52

 
57

Loans held-for-sale (2)
(1
)
 
155

 
40

 
194

Securities financing agreements
(22
)
 

 

 
(22
)
Other assets

 

 
(2
)
 
(2
)
Long-term deposits
13

 

 
(9
)
 
4

Unfunded loan commitments

 

 
9

 
9

Short-term borrowings
36

 

 

 
36

Long-term debt (3)
(368
)
 

 
197

 
(171
)
Total
$
(471
)
 
$
155

 
$
287

 
$
(29
)
 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2013
Loans reported as trading account assets
$
29

 
$

 
$

 
$
29

Trading inventory – other (1)
286

 

 

 
286

Consumer and commercial loans
(1
)
 

 
102

 
101

Loans held-for-sale (2)
8

 
278

 
(10
)
 
276

Securities financing agreements
23

 

 

 
23

Other assets

 

 
5

 
5

Long-term deposits

 

 
19

 
19

Asset-backed secured financings

 
(44
)
 

 
(44
)
Unfunded loan commitments

 

 
65

 
65

Short-term borrowings
(39
)
 

 

 
(39
)
Accrued expenses and other liabilities

 
29

 

 
29

Long-term debt (3)
(1,269
)
 

 
(90
)
 
(1,359
)
Total
$
(963
)
 
$
263

 
$
91

 
$
(609
)
(1) 
The gains (losses) in trading account profits (losses) are primarily offset by gains (losses) on trading liabilities that hedge these assets.
(2) 
Includes the value of interest rate lock commitments on loans funded, including those sold during the period.
(3) 
The majority of the net losses in trading account profits (losses) relate to the embedded derivative in structured liabilities and are offset by gains on derivatives and securities that hedge these liabilities. The net gains (losses) in other income (loss) relate to the impact on structured liabilities of changes in the Corporation's credit spreads.
 
 
 
 
 
 
 
 



222

Table of Contents

NOTE 16 – Fair Value of Financial Instruments

The fair values of financial instruments and their classifications within the fair value hierarchy have been derived using methodologies described in Note 14 – Fair Value Measurements. The following disclosures include financial instruments where only a portion of the ending balance at March 31, 2014 and December 31, 2013 was carried at fair value on the Consolidated Balance Sheet.

Short-term Financial Instruments

The carrying value of short-term financial instruments, including cash and cash equivalents, time deposits placed and other short-term investments, federal funds sold and purchased, certain resale and repurchase agreements, customer and other receivables, customer payables (within accrued expenses and other liabilities on the Consolidated Balance Sheet), and short-term borrowings approximates the fair value of these instruments. These financial instruments generally expose the Corporation to limited credit risk and have no stated maturities or have short-term maturities and carry interest rates that approximate market. The Corporation elected to account for certain resale and repurchase agreements under the fair value option.

Under the fair value hierarchy, cash and cash equivalents are classified as Level 1. Time deposits placed and other short-term investments, such as U.S. government securities and short-term commercial paper, are classified as Level 1 and Level 2. Federal funds sold and purchased are classified as Level 2. Resale and repurchase agreements are classified as Level 2 because they are generally short-dated and/or variable-rate instruments collateralized by U.S. government or agency securities. Customer and other receivables primarily consist of margin loans, servicing advances and other accounts receivable and are classified as Level 2 and Level 3. Customer payables and short-term borrowings are classified as Level 2.

Held-to-maturity Debt Securities

HTM debt securities, which consist primarily of U.S. agency debt securities, are classified as Level 2 using the same methodologies as AFS U.S. agency debt securities. For more information on HTM debt securities, see Note 3 – Securities.

Loans

The fair values for commercial and consumer loans are generally determined by discounting both principal and interest cash flows expected to be collected using a discount rate for similar instruments with adjustments that the Corporation believes a market participant would consider in determining fair value. The Corporation estimates the cash flows expected to be collected using internal credit risk, interest rate and prepayment risk models that incorporate the Corporation's best estimate of current key assumptions, such as default rates, loss severity and prepayment speeds for the life of the loan. The carrying value of loans is presented net of the applicable allowance for loan losses and excludes leases. The Corporation elected to account for certain commercial loans and residential mortgage loans under the fair value option.

Deposits

The fair value for certain deposits with stated maturities was determined by discounting contractual cash flows using current market rates for instruments with similar maturities. The carrying value of non-U.S. time deposits approximates fair value. For deposits with no stated maturities, the carrying value was considered to approximate fair value and does not take into account the significant value of the cost advantage and stability of the Corporation's long-term relationships with depositors. The Corporation accounts for certain long-term fixed-rate deposits under the fair value option.

Long-term Debt

The Corporation uses quoted market prices, when available, to estimate fair value for its long-term debt. When quoted market prices are not available, fair value is estimated based on current market interest rates and credit spreads for debt with similar terms and maturities. The Corporation accounts for certain structured liabilities under the fair value option.


223

Table of Contents

Fair Value of Financial Instruments

The carrying values and fair values by fair value hierarchy of certain financial instruments where only a portion of the ending balance was carried at fair value at March 31, 2014 and December 31, 2013 are presented in the table below.

Fair Value of Financial Instruments
 
March 31, 2014
 
December 31, 2013
 
 
 
Fair Value
 
 
 
Fair Value
(Dollars in millions)
Carrying
Value
 
Level 2
 
Level 3
 
Total
 
Carrying
Value
 
Level 2
 
Level 3
 
Total
Financial assets
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans
$
875,072

 
$
101,037

 
$
783,300

 
$
884,337

 
$
885,724

 
$
102,564

 
$
789,273

 
$
891,837

Loans held-for-sale
12,317

 
10,304

 
2,111

 
12,415

 
11,362

 
8,872

 
2,613

 
11,485

Financial liabilities
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits
1,133,650

 
1,133,878

 

 
1,133,878

 
1,119,271

 
1,119,512

 

 
1,119,512

Long-term debt
254,785

 
263,129

 
1,841

 
264,970

 
249,674

 
257,402

 
1,990

 
259,392


Commercial Unfunded Lending Commitments

Fair values were generally determined using a discounted cash flow valuation approach which is applied using market-based CDS or internally developed benchmark credit curves. The Corporation accounts for certain loan commitments under the fair value option.

The carrying values and fair values of the Corporation's commercial unfunded lending commitments were $845 million and $3.3 billion at March 31, 2014, and $830 million and $3.7 billion at December 31, 2013. Commercial unfunded lending commitments are primarily classified as Level 3. The carrying value of these commitments is classified in accrued expenses and other liabilities.

The Corporation does not estimate the fair values of consumer unfunded lending commitments because, in many instances, the Corporation can reduce or cancel these commitments by providing notice to the borrower. For more information on commitments, see Note 10 – Commitments and Contingencies.


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NOTE 17 – Mortgage Servicing Rights

The Corporation accounts for consumer MSRs at fair value with changes in fair value recorded in mortgage banking income in the Consolidated Statement of Income. The Corporation manages the risk in these MSRs with securities including MBS and U.S. Treasuries, as well as certain derivatives such as options and interest rate swaps, which are not designated as accounting hedges. The securities used to manage the risk in the MSRs are classified in other assets with changes in the fair value of the securities and the related interest income recorded in mortgage banking income.

The table below presents activity for residential mortgage and home equity MSRs for the three months ended March 31, 2014 and 2013.

Rollforward of Mortgage Servicing Rights
 
 
 
 
Three Months Ended
March 31
(Dollars in millions)
2014
 
2013
Balance, January 1
$
5,042

 
$
5,716

Additions
265

 
123

Sales
(20
)
 
(183
)
Amortization of expected cash flows (1)
(232
)
 
(314
)
Impact of changes in interest rates and other market factors (2)
(317
)
 
332

Model and other cash flow assumption changes: (3)
 
 
 
Projected cash flows, primarily due to increases in costs to service loans
(36
)
 
(134
)
Impact of changes in the Home Price Index
(11
)
 
(79
)
Impact of changes to the prepayment model
160

 
175

Other model changes (4)
(86
)
 
140

Balance, March 31
$
4,765

 
$
5,776

Mortgage loans serviced for investors (in billions)
$
542

 
$
949

(1) 
Represents the net change in fair value of the MSR asset due to the recognition of modeled cash flows.
(2) 
These amounts reflect the changes in modeled MSR fair value primarily due to observed changes in interest rates, volatility, spreads and the shape of the forward swap curve.
(3) 
These amounts reflect periodic adjustments to the valuation model to reflect changes in the modeled relationship between inputs and their impact on projected cash flows as well as changes in certain cash flow assumptions such as cost to service and ancillary income per loan.
(4) 
These amounts include the impact of periodic recalibrations of the model to reflect changes in the relationship between market interest rate spreads and projected cash flows. Also included is a decrease of $96 million for the three months ended March 31, 2014 due to changes in OAS rate assumptions.

The Corporation primarily uses an OAS valuation approach which factors in prepayment risk to determine the fair value of MSRs. This approach consists of projecting servicing cash flows under multiple interest rate scenarios and discounting these cash flows using risk-adjusted discount rates. In addition to updating the valuation model for interest, discount and prepayment rates, periodic adjustments are made to recalibrate the valuation model for factors used to project cash flows. The changes to the factors capture the effect of variances related to actual versus estimated servicing proceeds.


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Table of Contents

Significant economic assumptions in estimating the fair value of MSRs at March 31, 2014 and December 31, 2013 are presented below. The change in fair value as a result of changes in OAS rates is included within "Model and other cash flow assumption changes" in the Rollforward of Mortgage Servicing Rights table. The weighted-average life is not an input in the valuation model but is a product of both changes in market rates of interest and changes in model and other cash flow assumptions. The weighted-average life represents the average period of time that the MSRs' cash flows are expected to be received. Absent other changes, an increase (decrease) to the weighted-average life would generally result in an increase (decrease) in the fair value of the MSRs.

Significant Economic Assumptions
 
March 31, 2014
 
December 31, 2013
 
Fixed
 
Adjustable
 
Fixed
 
Adjustable
Weighted-average OAS
4.25
%
 
7.59
%
 
3.97
%
 
7.61
%
Weighted-average life, in years
5.44

 
2.84

 
5.70

 
2.86


The table below presents the sensitivity of the weighted-average lives and fair value of MSRs to changes in modeled assumptions. These sensitivities are hypothetical and should be used with caution. As the amounts indicate, changes in fair value based on variations in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. Also, the effect of a variation in a particular assumption on the fair value of MSRs that continue to be held by the Corporation is calculated without changing any other assumption. In reality, changes in one factor may result in changes in another, which might magnify or counteract the sensitivities. The below sensitivities do not reflect any hedge strategies that may be undertaken to mitigate such risk.

Sensitivity Impacts
 
March 31, 2014
 
Change in Weighted-average Lives
 
 
(Dollars in millions)
Fixed
 
Adjustable
 
Change in
Fair Value
Prepayment rates
 
 
 
 
 
 
 
 
 
Impact of 10% decrease
0.24

 
years
 
0.19

 
years
 
$
262

Impact of 20% decrease
0.51

 
 
 
0.42

 
 
 
552

 
 
 
 
 
 
 
 
 
 
Impact of 10% increase
(0.22
)
 
 
 
(0.17
)
 
 
 
(239
)
Impact of 20% increase
(0.41
)
 
 
 
(0.32
)
 
 
 
(457
)
OAS level
 
 
 
 
 
 
 
 
 
Impact of 100 bps decrease
 
 
 
 
 
 
 
 
$
236

Impact of 200 bps decrease
 
 
 
 
 
 
 
 
494

 
 
 
 
 
 
 
 
 
 
Impact of 100 bps increase
 
 
 
 
 
 
 
 
(217
)
Impact of 200 bps increase
 
 
 
 
 
 
 
 
(418
)


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Table of Contents

NOTE 18 – Business Segment Information

The Corporation reports the results of its operations through five business segments: Consumer & Business Banking (CBB), Consumer Real Estate Services (CRES), Global Wealth & Investment Management (GWIM), Global Banking and Global Markets, with the remaining operations recorded in All Other.

Consumer & Business Banking

CBB offers a diversified range of credit, banking and investment products and services to consumers and businesses. CBB product offerings include traditional savings accounts, money market savings accounts, CDs and IRAs, noninterest- and interest-bearing checking accounts, investment accounts and products as well as credit and debit cards in the U.S. to consumers and small businesses. Customers and clients have access to a franchise network that stretches coast to coast through 31 states and the District of Columbia. The franchise network includes approximately 5,100 banking centers, 16,200 ATMs, nationwide call centers, and online and mobile platforms. CBB also offers a wide range of lending-related products and services, integrated working capital management and treasury solutions through a network of offices and client relationship teams along with various product partners to U.S.-based companies generally with annual sales of $1 million to $50 million.

Consumer Real Estate Services

CRES provides an extensive line of consumer real estate products and services to customers nationwide. CRES products include fixed- and adjustable-rate first-lien mortgage loans for home purchase and refinancing needs, home equity lines of credit (HELOCs) and home equity loans. First mortgage products are generally either sold into the secondary mortgage market to investors, while retaining MSRs and the Bank of America customer relationships, or are held on the balance sheet in Home Loans or in All Other for ALM purposes. Newly originated HELOCs and home equity loans are retained on the CRES balance sheet. CRES services mortgage loans, including those loans it owns, loans owned by other business segments and All Other, and loans owned by outside investors.

The financial results of the on-balance sheet loans are reported in the business segment that owns the loans or All Other. CRES is not impacted by the Corporation's first mortgage production retention decisions as CRES is compensated for loans held for ALM purposes on a management accounting basis, with a corresponding offset recorded in All Other, and for servicing loans owned by other business segments and All Other.

Global Wealth & Investment Management

GWIM provides comprehensive wealth management solutions to a broad base of clients from emerging affluent to ultra high net-worth. These services include investment and brokerage services, estate and financial planning, fiduciary portfolio management, cash and liability management, and specialty asset management. GWIM also provides retirement and benefit plan services, philanthropic management and asset management to individual and institutional clients.

Global Banking

Global Banking provides a wide range of lending-related products and services, integrated working capital management and treasury solutions to clients, and underwriting and advisory services through the Corporation's network of offices and client relationship teams. Global Banking's lending products and services include commercial loans, leases, commitment facilities, trade finance, real estate lending and asset-based lending. Global Banking's treasury solutions business includes treasury management, foreign exchange and short-term investing options. Global Banking also works with clients to provide investment banking products such as debt and equity underwriting and distribution, and merger-related and other advisory services. The economics of most investment banking and underwriting activities are shared primarily between Global Banking and Global Markets based on the activities performed by each segment. Global Banking clients generally include middle-market companies, commercial real estate firms, auto dealerships, not-for-profit companies, large global corporations, financial institutions and leasing clients.


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Table of Contents

Global Markets

Global Markets offers sales and trading services, including research, to institutional clients across fixed-income, credit, currency, commodity and equity businesses. Global Markets' product coverage includes securities and derivative products in both the primary and secondary markets. Global Markets provides market-making, financing, securities clearing, settlement and custody services globally to institutional investor clients in support of their investing and trading activities. Global Markets also works with commercial and corporate clients to provide risk management products using interest rate, equity, credit, currency and commodity derivatives, foreign exchange, fixed-income and mortgage-related products. As a result of market-making activities in these products, Global Markets may be required to manage risk in a broad range of financial products including government securities, equity and equity-linked securities, high-grade and high-yield corporate debt securities, syndicated loans, MBS, commodities and ABS. The economics of most investment banking and underwriting activities are shared primarily between Global Markets and Global Banking based on the activities performed by each segment. During the three months ended March 31, 2014, the results for structured liabilities including DVA were moved into Global Markets from All Other to better align the performance and risk management of these instruments. As such, net DVA in Global Markets represents the combined total of net DVA on derivatives and structured liabilities. Prior periods have been reclassified to conform to current period presentation.

All Other

All Other consists of ALM activities, equity investments, the international consumer card business, liquidating businesses, residual expense allocations and other. ALM activities encompass the whole-loan residential mortgage portfolio and investment securities, interest rate and foreign currency risk management activities including the residual net interest income allocation, the impact of certain allocation methodologies and accounting hedge ineffectiveness. The results of certain ALM activities are allocated to the business segments. Additionally, certain residential mortgage loans that are managed by CRES are held in All Other. During the three months ended March 31, 2014, the results for structured liabilities including DVA (previously referred to as fair value adjustments on structured liabilities) were moved from All Other into Global Markets to better align the performance and risk management of these instruments. Prior periods have been reclassified to conform to current period presentation.

Basis of Presentation

The management accounting and reporting process derives segment and business results by utilizing allocation methodologies for revenue and expense. The net income derived for the businesses is dependent upon revenue and cost allocations using an activity-based costing model, funds transfer pricing, and other methodologies and assumptions management believes are appropriate to reflect the results of the business.

Total revenue, net of interest expense, includes net interest income on a FTE basis and noninterest income. The adjustment of net interest income to a FTE basis results in a corresponding increase in income tax expense. The segment results also reflect certain revenue and expense methodologies that are utilized to determine net income. The net interest income of the businesses includes the results of a funds transfer pricing process that matches assets and liabilities with similar interest rate sensitivity and maturity characteristics. For presentation purposes, in segments where the total of liabilities and equity exceeds assets, which are generally deposit-taking segments, the Corporation allocates assets to match liabilities. Net interest income of the business segments also includes an allocation of net interest income generated by certain of the Corporation's ALM activities. In addition, the business segments are impacted by the migration of customers and clients and their deposit and loan balances between client-managed businesses, primarily CBB, CRES and GWIM. Subsequent to the date of migration, the associated net interest income, noninterest income and noninterest expense are recorded in the business to which the customers or clients migrated.

The Corporation's ALM activities include an overall interest rate risk management strategy that incorporates the use of various derivatives and cash instruments to manage fluctuations in earnings and capital that are caused by interest rate volatility. The Corporation's goal is to manage interest rate sensitivity so that movements in interest rates do not significantly adversely affect earnings and capital. The results of a majority of the Corporation's ALM activities are allocated to the business segments and fluctuate based on the performance of the ALM activities. ALM activities include external product pricing decisions including deposit pricing strategies, the effects of the Corporation's internal funds transfer pricing process and the net effects of other ALM activities.

Certain expenses not directly attributable to a specific business segment are allocated to the segments. The most significant of these expenses include data and item processing costs and certain centralized or shared functions. Data processing costs are allocated to the segments based on equipment usage. Item processing costs are allocated to the segments based on the volume of items processed for each segment. The costs of certain other centralized or shared functions are allocated based on methodologies that reflect utilization.


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Table of Contents

The following tables present net income and the components thereto (with net interest income on a FTE basis) for the three months ended March 31, 2014 and 2013, and total assets at March 31, 2014 and 2013 for each business segment, as well as All Other.

Business Segments
 
 
 
 
At and for the Three Months Ended March 31
 
 
 
 
 
Total Corporation (1)
 
Consumer & Business Banking
 
Consumer Real Estate Services
(Dollars in millions)
2014
 
2013
 
2014
 
2013
 
2014
 
2013
Net interest income (FTE basis)
$
10,286

 
$
10,875

 
$
4,951

 
$
5,013

 
$
701

 
$
743

Noninterest income
12,481

 
12,533

 
2,487

 
2,399

 
491

 
1,569

Total revenue, net of interest expense (FTE basis)
22,767

 
23,408

 
7,438

 
7,412

 
1,192

 
2,312

Provision for credit losses
1,009

 
1,713

 
812

 
952

 
25

 
335

Amortization of intangibles
239

 
276

 
101

 
127

 

 

Other noninterest expense
21,999

 
19,224

 
3,874

 
4,028

 
8,129

 
5,405

Income (loss) before income taxes
(480
)
 
2,195

 
2,651

 
2,305

 
(6,962
)
 
(3,428
)
Income tax expense (benefit) (FTE basis)
(204
)
 
712

 
993

 
857

 
(1,935
)
 
(1,272
)
Net income (loss)
$
(276
)
 
$
1,483

 
$
1,658

 
$
1,448

 
$
(5,027
)
 
$
(2,156
)
Period-end total assets
$
2,149,851

 
$
2,174,819

 
$
613,244

 
$
593,338

 
$
112,264

 
$
129,118

 
 
 
 
 
 
 
 
 
 
 
Global Wealth &
Investment Management
 
Global Banking
 
 
 
 
 
2014
 
2013
 
2014
 
2013
Net interest income (FTE basis)
 
 
 
 
$
1,485

 
$
1,596

 
$
2,301

 
$
2,159

Noninterest income
 
 
 
 
3,062

 
2,825

 
1,968

 
1,871

Total revenue, net of interest expense (FTE basis)
 
 
 
 
4,547

 
4,421

 
4,269

 
4,030

Provision for credit losses
 
 
 
 
23

 
22

 
265

 
149

Amortization of intangibles
 
 
 
 
94

 
99

 
12

 
16

Other noninterest expense
 
 
 
 
3,265

 
3,153

 
2,016

 
1,826

Income before income taxes
 
 
 
 
1,165

 
1,147

 
1,976

 
2,039

Income tax expense (FTE basis)
 
 
 
 
436

 
426

 
740

 
758

Net income
 
 
 
 
$
729

 
$
721

 
$
1,236

 
$
1,281

Period-end total assets
 
 
 
 
$
274,234

 
$
268,266

 
$
396,952

 
$
321,169

 
 
 
 
 
 
 
 
 
 
 
 
 
Global Markets
 
All Other
 
 
 
 
 
2014
 
2013
 
2014
 
2013
Net interest income (FTE basis)
 
 
 
 
$
1,000

 
$
1,110

 
$
(152
)
 
$
254

Noninterest income
 
 
 
 
4,015

 
3,670

 
458

 
199

Total revenue, net of interest expense (FTE basis)
 
 
 
 
5,015

 
4,780

 
306

 
453

Provision for credit losses
 
 
 
 
19

 
5

 
(135
)
 
250

Amortization of intangibles
 
 
 
 
16

 
16

 
16

 
18

Other noninterest expense
 
 
 
 
3,062

 
3,058

 
1,653

 
1,754

Income (loss) before income taxes
 
 
 
 
1,918

 
1,701

 
(1,228
)
 
(1,569
)
Income tax expense (benefit) (FTE basis)
 
 
 
 
608

 
589

 
(1,046
)
 
(646
)
Net income (loss)
 
 
 
 
$
1,310

 
$
1,112

 
$
(182
)
 
$
(923
)
Period-end total assets
 
 
 
 
$
594,936

 
$
626,798

 
$
158,221

 
$
236,130

(1) 
There were no material intersegment revenues.
 
 
 
 
 
 
 
 


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Table of Contents

The table below presents a reconciliation of the five business segments' total revenue, net of interest expense, on a FTE basis, and net income to the Consolidated Statement of Income, and total assets to the Consolidated Balance Sheet. The adjustments presented in the table below include consolidated income, expense and asset amounts not specifically allocated to individual business segments.

Business Segment Reconciliations
 
 
 
 
Three Months Ended March 31
(Dollars in millions)
 
2014
 
2013
Segments' total revenue, net of interest expense (FTE basis)
 
$
22,461

 
$
22,955

Adjustments:
 
 
 
 
ALM activities
 
80

 
(230
)
Equity investment income
 
674

 
520

Liquidating businesses and other
 
(448
)
 
163

FTE basis adjustment
 
(201
)
 
(211
)
Consolidated revenue, net of interest expense
 
$
22,566

 
$
23,197

 
 
 
 
 
Segments' net income (loss)
 
$
(94
)
 
$
2,406

Adjustments, net of taxes:
 
 
 
 
ALM activities
 
311

 
(457
)
Equity investment income
 
421

 
328

Liquidating businesses and other
 
(914
)
 
(794
)
Consolidated net income (loss)
 
$
(276
)
 
$
1,483

 
 
 
 
 
 
 
March 31
 
 
2014
 
2013
Segments' total assets
 
$
1,991,630

 
$
1,938,689

Adjustments:
 
 
 
 
ALM activities, including securities portfolio
 
685,136

 
690,741

Equity investments
 
2,118

 
4,858

Liquidating businesses and other
 
80,176

 
77,548

Elimination of segment asset allocations to match liabilities
 
(609,209
)
 
(537,017
)
Consolidated total assets
 
$
2,149,851

 
$
2,174,819




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Table of Contents

Part II. OTHER INFORMATION

Item 1. Legal Proceedings

See Litigation and Regulatory Matters in Note 10 – Commitments and Contingencies to the Consolidated Financial Statements, which is incorporated by reference in this Item 1, for litigation and regulatory disclosure that supplements the disclosure in Note 12 – Commitments and Contingencies to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K.

Item 1A. Risk Factors

There are no material changes from the risk factors set forth under Part 1, Item 1A. Risk Factors of the Corporation's 2013 Annual Report on Form 10-K.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

The table below presents share repurchase activity for the three months ended March 31, 2014. The primary source of funds for cash distributions by the Corporation to its shareholders is dividends received from its banking subsidiaries. Each of the banking subsidiaries is subject to various regulatory policies and requirements relating to the payment of dividends, including requirements to maintain capital above regulatory minimums. All of the Corporation's preferred stock outstanding has preference over the Corporation's common stock with respect to the payment of dividends.

(Dollars in millions, except per share information; shares in thousands)
Common Shares
Repurchased (1)
 
Weighted-Average
Per Share Price
 
Shares Purchased as
Part of Publicly
Announced Programs
 
Remaining Buyback Authority Amounts (2, 3)
January 1 - 31, 2014
24,864

 
$
16.77

 
24,040

 
$
1,376

February 1 - 28, 2014
51,351

 
16.61

 
38,097

 
744

March 1 - 31, 2014
26,556

 
16.54

 
24,551

 
4,000

Three Months Ended March 31, 2014
102,771

 
16.63

 
 
 
 
(1) 
Includes shares of the Corporation's common stock acquired by the Corporation in connection with satisfaction of tax withholding obligations on vested restricted stock or restricted stock units and certain forfeitures and terminations of employment-related awards under equity incentive plans.
(2) 
On March 14, 2013, the Corporation announced that its Board of Directors authorized the repurchase of up to $5.0 billion of the Corporation's common stock through open market purchases or privately negotiated transactions, including Rule 10b5-1 plans, over four quarters beginning with the second quarter of 2013. This stock repurchase program expired on March 31, 2014. For additional information, see Capital Management – CCAR and Capital Planning on page 55 and Note 11 – Shareholders' Equity to the Consolidated Financial Statements.
(3) 
On March 26, 2014, the Corporation announced that the Federal Reserve had informed the Corporation that it completed its 2014 Comprehensive Capital Analysis and Review and did not object to our 2014 capital plan, which included a request to repurchase up to $4.0 billion of common stock over four quarters beginning in the second quarter of 2014. On March 26, 2014, the Corporation’s Board of Directors authorized the repurchase of up to $4.0 billion of the Corporation's common stock through open market purchases or privately negotiated transactions, including Rule 10b5-1 plans, over four quarters beginning with the second quarter of 2014. On April 28, 2014, the Corporation issued a press release announcing the suspension of the previously announced planned 2014 capital actions, including the repurchase authorization of up to $4.0 billion in common stock over four quarters announced on March 26, 2014. For additional information, see Capital Management – CCAR and Capital Planning on page 55.

The Corporation did not have any unregistered sales of its equity securities during the three months ended March 31, 2014.



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Table of Contents

Item 6. Exhibits
 
 
 
Exhibit 3(a)
 
Amended and Restated Certificate of Incorporation of registrant, as in effect on the date hereof, incorporated by reference to Exhibit 3(a) of registrant's Quarterly Report on Form10-Q (File No. 1-6523) for the quarterly period ended June 30, 2013 filed on August 1, 2013
 
 
 
Exhibit 3(b)
 
Amended and Restated Bylaws of registrant, as in effect on the date hereof, incorporated by reference to Exhibit 3.1 of registrant's Current Report on Form 8-K (File No. 1-6523) filed on August 22, 2013
 
 
 
Exhibit 10(a)
 
Form of Performance Restricted Stock Units Award Agreement (February 2014 and subsequent grants), including grants to named executive officers (1)*, awarded under the Bank of America Corporation Key Associate Stock Plan, as amended and restated effective April 28, 2010
 
 
 
Exhibit 11
 
Earnings Per Share Computation – included in Note 13 – Earnings Per Common Share to the Consolidated Financial Statements (1)
 
 
 
Exhibit 12
 
Ratio of Earnings to Fixed Charges (1)
Ratio of Earnings to Fixed Charges and Preferred Dividends (1)
 
 
 
Exhibit 31(a)
 
Certification of the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (1)
 
 
 
Exhibit 31(b)
 
Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (1)
 
 
 
Exhibit 32(a)
 
Certification of the Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (1)
 
 
 
Exhibit 32(b)
 
Certification of the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (1)
 
 
 
Exhibit 101.INS
 
XBRL Instance Document (1)
 
 
 
Exhibit 101.SCH
 
XBRL Taxonomy Extension Schema Document (1)
 
 
 
Exhibit 101.CAL
 
XBRL Taxonomy Extension Calculation Linkbase Document (1)
 
 
 
Exhibit 101.LAB
 
XBRL Taxonomy Extension Label Linkbase Document (1)
 
 
 
Exhibit 101.PRE
 
XBRL Taxonomy Extension Presentation Linkbase Document (1)
 
 
 
Exhibit 101.DEF
 
XBRL Taxonomy Extension Definitions Linkbase Document (1)
(1) 
Filed herewith
*
Exhibit is a management contract or a compensatory plan or arrangement




232

Table of Contents

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 
 
Bank of America Corporation
Registrant
 
 
 
 
 
 
Date:
May 1, 2014
 
/s/ Neil A. Cotty  
 
 
 
 
Neil A. Cotty 
Chief Accounting Officer
 


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Table of Contents

Bank of America Corporation
Form 10-Q
Index to Exhibits

Exhibit
 
Description
 
 
 
Exhibit 3(a)
 
Amended and Restated Certificate of Incorporation of registrant, as in effect on the date hereof, incorporated by reference to Exhibit 3(a) of registrant's Quarterly Report on Form10-Q (File No. 1-6523) for the quarterly period ended June 30, 2013 filed on August 1, 2013
 
 
 
Exhibit 3(b)
 
Amended and Restated Bylaws of registrant, as in effect on the date hereof, incorporated by reference to Exhibit 3.1 of registrant's Current Report on Form 8-K (File No. 1-6523) filed on August 22, 2013
 
 
 
Exhibit 10(a)
 
Form of Performance Restricted Stock Units Award Agreement (February 2014 and subsequent grants), including grants to named executive officers (1)*, awarded under the Bank of America Corporation Key Associate Stock Plan, as amended and restated effective April 28, 2010
 
 
 
Exhibit 11
 
Earnings Per Share Computation – included in Note 13 – Earnings Per Common Share to the Consolidated Financial Statements (1)
 
 
 
Exhibit 12
 
Ratio of Earnings to Fixed Charges (1)
Ratio of Earnings to Fixed Charges and Preferred Dividends (1)
 
 
 
Exhibit 31(a)
 
Certification of the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (1)
 
 
 
Exhibit 31(b)
 
Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (1)
 
 
 
Exhibit 32(a)
 
Certification of the Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (1)
 
 
 
Exhibit 32(b)
 
Certification of the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (1)
 
 
 
Exhibit 101.INS
 
XBRL Instance Document (1)
 
 
 
Exhibit 101.SCH
 
XBRL Taxonomy Extension Schema Document (1)
 
 
 
Exhibit 101.CAL
 
XBRL Taxonomy Extension Calculation Linkbase Document (1)
 
 
 
Exhibit 101.LAB
 
XBRL Taxonomy Extension Label Linkbase Document (1)
 
 
 
Exhibit 101.PRE
 
XBRL Taxonomy Extension Presentation Linkbase Document (1)
 
 
 
Exhibit 101.DEF
 
XBRL Taxonomy Extension Definitions Linkbase Document (1)
(1) 
Filed herewith
*
Exhibit is a management contract or a compensatory plan or arrangement




234