Exhibit 99.20 MBNA MASTER CREDIT CARD TRUST II SERIES 1997-I KEY PERFORMANCE FACTORS November 30, 2000 Expected B Maturity 8/16/04 Blended Coupon 6.6325% Excess Protection Level 3 Month Average 6.21% November, 2000 6.52% October, 2000 6.31% September, 2000 5.81% Cash Yield19.74% Investor Charge Offs 4.46% Base Rate 8.76% Over 30 Day Delinquency 5.24% Seller's Interest11.84% Total Payment Rate13.77% Total Principal Balance$56,372,819,075.31 Investor Participation Amount$750,000,000.00 Seller Participation Amount$6,672,128,513.82