Exhibit 99.20 MBNA MASTER CREDIT CARD TRUST II SERIES 1996-M KEY PERFORMANCE FACTORS NOVEMBER, 1999 Expected B Maturity 12/15/06 Blended Coupon 6.2058% Excess Protection Level 3 Month Average 5.72% November, 1999 5.20% October, 1999 6.17% September, 1999 5.79% Cash Yield 18.33% Investor Charge Offs 4.89% Base Rate 8.24% Over 30 Day Delinquency 5.02% Seller's Interest 8.52% Total Payment Rate 14.09% Total Principal Balance $ 48,461,894,441.68 Investor Participation Amount $ 500,000,000.00 Seller Participation Amount $ 4,130,074,923.19