Exhibit 99.28 MBNA MASTER CREDIT CARD TRUST II SERIES 1997-M KEY PERFORMANCE FACTORS November 30, 1999 Expected B Maturity 10/15/02 Blended Coupon 6.2704% Excess Protection Level 3 Month Average 5.55% November, 1999 5.17% October, 1999 5.48% September, 1999 5.98% Cash Yield 18.36% Investor Charge Offs 4.89% Base Rate 8.30% Over 30 Day Delinquency 5.02% Seller's Interest 8.52% Total Payment Rate 14.09% Total Principal Balance $48,461,894,441.68 Investor Participation Amount $750,000,000.00 Seller Participation Amount $4,130,074,923.19