Outstanding Loans and Leases - Past Due (Details) - USD ($) $ in Millions |
Mar. 31, 2020 |
Dec. 31, 2019 |
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 1,050,785
|
$ 983,426
|
Percentage of outstandings, total outstanding |
100.00%
|
100.00%
|
Loans and leases, measured at fair value |
$ 9,016
|
$ 8,335
|
Loans and leases, pledged as collateral |
32,700
|
25,900
|
Loans pledged to secure borrowings |
217,600
|
168,200
|
Estimate of Fair Value Measurement |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 9,016
|
$ 8,335
|
Percentage of outstandings, total outstanding |
0.86%
|
0.85%
|
Direct/indirect consumer | Nonperforming Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Nonperforming loans |
$ 43
|
$ 45
|
Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
465,954
|
465,769
|
Consumer Portfolio Segment | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
465,398
|
465,175
|
Consumer Portfolio Segment | Estimate of Fair Value Measurement |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
556
|
594
|
Consumer Portfolio Segment | Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Loans and leases, measured at fair value |
231
|
257
|
Consumer Portfolio Segment | Home equity lines of credit |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Loans and leases, measured at fair value |
325
|
337
|
Consumer real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
39,567
|
|
Consumer real estate | Nonperforming Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Nonperforming loans |
878
|
856
|
Consumer real estate | Core Portfolio Residential Mortgage | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
233,635
|
225,770
|
Consumer real estate | Core Portfolio Home Equity | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
34,873
|
35,226
|
Consumer real estate | Non-core Residential Mortgage | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
9,910
|
10,399
|
Consumer real estate | Non-core Home Equity | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
4,694
|
4,982
|
Consumer real estate | Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
243,545
|
|
Credit card and other consumer | Credit Card | Carrying Value | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
91,890
|
97,608
|
Credit card and other consumer | Direct/indirect consumer | Dealer Financial Services Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
50,000
|
50,400
|
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
36,400
|
36,700
|
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
3,000
|
2,800
|
Credit card and other consumer | Direct/indirect consumer | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
90,246
|
90,998
|
Credit card and other consumer | Other consumer | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
150
|
192
|
Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
584,831
|
517,657
|
Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
358,504
|
|
Loans and leases, measured at fair value |
5,100
|
4,700
|
Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
116,612
|
|
Loans and leases, measured at fair value |
3,400
|
3,100
|
Commercial portfolio | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
576,371
|
509,916
|
Commercial portfolio | Carrying Value | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
358,504
|
307,048
|
Commercial portfolio | Carrying Value | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
116,612
|
104,966
|
Commercial portfolio | Estimate of Fair Value Measurement |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
8,460
|
7,741
|
Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
66,654
|
|
Commercial portfolio | Commercial real estate | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
62,900
|
59,000
|
Commercial portfolio | Commercial real estate | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
3,800
|
3,700
|
Commercial portfolio | Commercial real estate | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
66,654
|
62,689
|
Commercial portfolio | Commercial lease financing | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
19,180
|
19,880
|
Commercial portfolio | U.S. small business commercial | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
7,884
|
|
Commercial portfolio | U.S. small business commercial | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
15,421
|
15,333
|
30 to 59 Days Past Due |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 3,948
|
$ 4,052
|
Percentage of outstandings |
0.38%
|
0.41%
|
30 to 59 Days Past Due | Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 2,774
|
$ 2,866
|
30 to 59 Days Past Due | Consumer real estate | US Government Agency Insured Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Non-performing troubled debt with no change in repayment terms at time of discharge, past due |
474
|
517
|
30 to 59 Days Past Due | Consumer real estate | Nonperforming Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Non-performing troubled debt with no change in repayment terms at time of discharge, past due |
138
|
139
|
30 to 59 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,348
|
1,378
|
30 to 59 Days Past Due | Consumer real estate | Core Portfolio Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
129
|
135
|
30 to 59 Days Past Due | Consumer real estate | Non-core Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
434
|
458
|
30 to 59 Days Past Due | Consumer real estate | Non-core Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
34
|
34
|
30 to 59 Days Past Due | Credit card and other consumer | Credit Card | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
541
|
564
|
30 to 59 Days Past Due | Credit card and other consumer | Direct/indirect consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
288
|
297
|
30 to 59 Days Past Due | Credit card and other consumer | Other consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
0
|
0
|
30 to 59 Days Past Due | Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,174
|
1,186
|
30 to 59 Days Past Due | Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
715
|
788
|
30 to 59 Days Past Due | Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
29
|
35
|
30 to 59 Days Past Due | Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
188
|
144
|
30 to 59 Days Past Due | Commercial portfolio | Commercial lease financing |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
119
|
100
|
30 to 59 Days Past Due | Commercial portfolio | U.S. small business commercial |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
123
|
119
|
60 to 89 Days Past Due |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 1,473
|
$ 1,503
|
Percentage of outstandings |
0.14%
|
0.15%
|
60 to 89 Days Past Due | Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 953
|
$ 1,070
|
60 to 89 Days Past Due | Consumer real estate | US Government Agency Insured Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Non-performing troubled debt with no change in repayment terms at time of discharge, past due |
174
|
206
|
60 to 89 Days Past Due | Consumer real estate | Nonperforming Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Non-performing troubled debt with no change in repayment terms at time of discharge, past due |
123
|
114
|
60 to 89 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
262
|
261
|
60 to 89 Days Past Due | Consumer real estate | Core Portfolio Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
59
|
70
|
60 to 89 Days Past Due | Consumer real estate | Non-core Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
172
|
209
|
60 to 89 Days Past Due | Consumer real estate | Non-core Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
15
|
16
|
60 to 89 Days Past Due | Credit card and other consumer | Credit Card | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
368
|
429
|
60 to 89 Days Past Due | Credit card and other consumer | Direct/indirect consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
77
|
85
|
60 to 89 Days Past Due | Credit card and other consumer | Other consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
0
|
0
|
60 to 89 Days Past Due | Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
520
|
433
|
60 to 89 Days Past Due | Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
378
|
279
|
60 to 89 Days Past Due | Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
41
|
23
|
60 to 89 Days Past Due | Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
25
|
19
|
60 to 89 Days Past Due | Commercial portfolio | Commercial lease financing |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
25
|
56
|
60 to 89 Days Past Due | Commercial portfolio | U.S. small business commercial |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
51
|
56
|
90 Days or More Past Due |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 3,812
|
$ 3,819
|
Percentage of outstandings |
0.36%
|
0.39%
|
90 Days or More Past Due | Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 2,994
|
$ 3,175
|
90 Days or More Past Due | Consumer real estate | US Government Agency Insured Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Non-performing troubled debt with no change in repayment terms at time of discharge, past due |
1,000
|
1,100
|
90 Days or More Past Due | Consumer real estate | Core Portfolio Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
580
|
565
|
90 Days or More Past Due | Consumer real estate | Core Portfolio Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
215
|
198
|
90 Days or More Past Due | Consumer real estate | Non-core Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,109
|
1,263
|
90 Days or More Past Due | Consumer real estate | Non-core Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
67
|
72
|
90 Days or More Past Due | Credit card and other consumer | Credit Card | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
991
|
1,042
|
90 Days or More Past Due | Credit card and other consumer | Direct/indirect consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
32
|
35
|
90 Days or More Past Due | Credit card and other consumer | Other consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
0
|
0
|
90 Days or More Past Due | Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
818
|
644
|
90 Days or More Past Due | Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
504
|
371
|
90 Days or More Past Due | Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1
|
8
|
90 Days or More Past Due | Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
137
|
119
|
90 Days or More Past Due | Commercial portfolio | Commercial lease financing |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
68
|
39
|
90 Days or More Past Due | Commercial portfolio | U.S. small business commercial |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
108
|
107
|
Total Past Due 30 Days or More |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 9,233
|
$ 9,374
|
Percentage of outstandings |
0.88%
|
0.95%
|
Total Past Due 30 Days or More | Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 6,721
|
$ 7,111
|
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
2,190
|
2,204
|
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
403
|
403
|
Total Past Due 30 Days or More | Consumer real estate | Non-core Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,715
|
1,930
|
Total Past Due 30 Days or More | Consumer real estate | Non-core Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
116
|
122
|
Total Past Due 30 Days or More | Credit card and other consumer | Credit Card | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,900
|
2,035
|
Total Past Due 30 Days or More | Credit card and other consumer | Direct/indirect consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
397
|
417
|
Total Past Due 30 Days or More | Credit card and other consumer | Other consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
0
|
0
|
Total Past Due 30 Days or More | Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
2,512
|
2,263
|
Total Past Due 30 Days or More | Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,597
|
1,438
|
Total Past Due 30 Days or More | Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
71
|
66
|
Total Past Due 30 Days or More | Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
350
|
282
|
Total Past Due 30 Days or More | Commercial portfolio | Commercial lease financing |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
212
|
195
|
Total Past Due 30 Days or More | Commercial portfolio | U.S. small business commercial |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
282
|
282
|
Total Current or Less Than 30 Days Past Due |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 1,032,536
|
$ 965,717
|
Percentage of outstandings, total outstanding |
98.26%
|
98.20%
|
Total Current or Less Than 30 Days Past Due | Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 458,677
|
$ 458,064
|
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
231,445
|
223,566
|
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
34,470
|
34,823
|
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
8,195
|
8,469
|
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
4,578
|
4,860
|
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit Card | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
89,990
|
95,573
|
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Direct/indirect consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
89,849
|
90,581
|
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Other consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
150
|
192
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
573,859
|
507,653
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
356,907
|
305,610
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
116,541
|
104,900
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
66,304
|
62,407
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio | Commercial lease financing |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
18,968
|
19,685
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio | U.S. small business commercial |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 15,139
|
$ 15,051
|