Annual report pursuant to Section 13 and 15(d)

Commitments and Contingencies - Other Guarantees (Details)

v3.3.1.900
Commitments and Contingencies - Other Guarantees (Details) - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Loss Contingencies [Line Items]    
Notional amount of derivatives $ 963,801 $ 1,134,132
Commercial Banks    
Loss Contingencies [Line Items]    
Notional amount of derivatives 371 527
Unconsolidated VIEs    
Loss Contingencies [Line Items]    
Notional amount of derivatives 921 1,200
Life Insurance Book Value Protection    
Loss Contingencies [Line Items]    
Notional amount of derivatives 13,800 13,600
Maximum potential exposure 3,100 3,100
Net fair value of bank-owned life insurance book value protection 12 25
Other Guarantee    
Loss Contingencies [Line Items]    
Maximum potential exposure 6,000 6,200
Payment Protection Insurance    
Loss Contingencies [Line Items]    
Loss contingency accrual 360 378
Provision (benefit) $ 319 621
Merchant Servicing Joint Venture    
Loss Contingencies [Line Items]    
Equity method investment ownership percentage 49.00%  
Merchant Processing Servicers, Sponsored Entities    
Loss Contingencies [Line Items]    
Transactions processed and settled by sponsored entities $ 669,000 647,100
Losses as result of cardholder disputed transactions 22 16
Merchant escrow deposits held as collateral 181 130
Merchant Processing Servicers, Sponsored Entities | Merchant Services    
Loss Contingencies [Line Items]    
Maximum potential exposure $ 277,100 $ 269,300