Annual report pursuant to Section 13 and 15(d)

Mortgage Servicing Rights - Rollforward of Mortgage Servicing Rights (Details)

v3.6.0.2
Mortgage Servicing Rights - Rollforward of Mortgage Servicing Rights (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Activity for residential first mortgage MSRs    
Balance, beginning of period $ 3,087 $ 3,530
Additions 411 637
Sales (80) (393)
Amortization of expected cash flows (820) (874)
Impact of changes in interest rates and other market factors 149 187
Balance, end of period 2,747 3,087
Mortgage loans serviced for investors (in billions) 326,000 394,000
All Other    
Activity for residential first mortgage MSRs    
Balance, beginning of period 355  
Balance, end of period 212 355
Consumer Banking | Operating Segments    
Activity for residential first mortgage MSRs    
Balance, beginning of period 2,300  
Balance, end of period 2,100 2,300
Global Markets | Operating Segments    
Activity for residential first mortgage MSRs    
Balance, beginning of period 407  
Balance, end of period $ 469 $ 407