Outstanding Loans and Leases (Tables)

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Outstanding Loans and Leases (Tables)	6 Months Ended
	Jun. 30, 2014
Loans and Leases Receivable, Net of Deferred Income [Abstract]
Loans And Leases Outstanding	The following tables present total outstanding loans and leases and an aging analysis for the Corporation's Home Loans, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at June 30, 2014 and December 31, 2013.   June 30, 2014 (Dollars in millions) 30-59 Days Past Due (1) 60-89 Days Past Due (1) 90 Days or More  Past Due (2) Total Past Due 30 Days or More Total Current or Less Than 30 Days Past Due (3) Purchased Credit - impaired (4) Loans Accounted for Under the Fair Value Option Total Outstandings Home loans                 Core portfolio                 Residential mortgage $ 1,822 $ 659 $ 6,392 $ 8,873 $ 165,693     $ 174,566 Home equity 206 114 692 1,012 51,949     52,961 Legacy Assets & Servicing portfolio                 Residential mortgage (5) 2,261 1,153 13,830 17,244 27,989 $ 17,337   62,570 Home equity 331 197 1,191 1,719 28,752 6,067   36,538 Credit card and other consumer                 U.S. credit card 485 345 868 1,698 87,322     89,020 Non-U.S. credit card 57 46 122 225 11,774     11,999 Direct/Indirect consumer (6) 319 141 334 794 81,792     82,586 Other consumer (7) 22 7 16 45 2,034     2,079 Total consumer 5,503 2,662 23,445 31,610 457,305 23,404   512,319 Consumer loans accounted for under the fair value option (8)             $ 2,154 2,154 Total consumer loans and leases 5,503 2,662 23,445 31,610 457,305 23,404 2,154 514,473 Commercial                 U.S. commercial 266 115 329 710 217,327     218,037 Commercial real estate (9) 30 35 196 261 46,554     46,815 Commercial lease financing 36 34 21 91 24,474     24,565 Non-U.S. commercial 15 4 1 20 85,657     85,677 U.S. small business commercial 72 46 113 231 13,354     13,585 Total commercial 419 234 660 1,313 387,366     388,679 Commercial loans accounted for under the fair value option (8)             8,747 8,747 Total commercial loans and leases 419 234 660 1,313 387,366   8,747 397,426 Total loans and leases $ 5,922 $ 2,896 $ 24,105 $ 32,923 $ 844,671 $ 23,404 $ 10,901 $ 911,899 Percentage of outstandings 0.65 % 0.32 % 2.64 % 3.61 % 92.63 % 2.57 % 1.19 % 100.00 % (1)  Home loans 30-59 days past due includes fully-insured loans of $2.2 billion and nonperforming loans of $531 million. Home loans 60-89 days past due includes fully-insured loans of $1.1 billion and nonperforming loans of $457 million. (2)  Home loans includes fully-insured loans of $14.1 billion. (3)  Home loans includes $4.6 billion and direct/indirect consumer includes $29 million of nonperforming loans. (4)  PCI loan amounts are shown gross of the valuation allowance. (5)  Total outstandings includes pay option loans of $3.7 billion. The Corporation no longer originates this product. (6)  Total outstandings includes dealer financial services loans of $37.7 billion, unsecured consumer lending loans of $2.0 billion, U.S. securities-based lending loans of $33.8 billion, non-U.S. consumer loans of $4.4 billion, student loans of $3.8 billion and other consumer loans of $937 million. (7)  Total outstandings includes consumer finance loans of $1.1 billion, consumer leases of $819 million, consumer overdrafts of $170 million and other non-U.S. consumer loans of $3 million. (8)  Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $170 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.3 billion and non-U.S. commercial loans of $7.4 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option. (9)  Total outstandings includes U.S. commercial real estate loans of $45.5 billion and non-U.S. commercial real estate loans of $1.3 billion.   December 31, 2013 (Dollars in millions) 30-59 Days Past Due (1) 60-89 Days Past Due (1) 90 Days or More  Past Due (2) Total Past Due 30 Days or More Total Current or Less Than 30 Days Past Due (3) Purchased Credit - impaired (4) Loans Accounted for Under  the Fair Value Option Total Outstandings Home loans                 Core portfolio                 Residential mortgage $ 2,151 $ 754 $ 7,188 $ 10,093 $ 167,243     $ 177,336 Home equity 243 113 693 1,049 53,450     54,499 Legacy Assets & Servicing portfolio                 Residential mortgage (5) 2,758 1,412 16,746 20,916 31,142 $ 18,672   70,730 Home equity 444 221 1,292 1,957 30,623 6,593   39,173 Credit card and other consumer                 U.S. credit card 598 422 1,053 2,073 90,265     92,338 Non-U.S. credit card 63 54 131 248 11,293     11,541 Direct/Indirect consumer (6) 431 175 410 1,016 81,176     82,192 Other consumer (7) 24 8 20 52 1,925     1,977 Total consumer 6,712 3,159 27,533 37,404 467,117 25,265   529,786 Consumer loans accounted for under the fair value option (8)             $ 2,164 2,164 Total consumer loans and leases 6,712 3,159 27,533 37,404 467,117 25,265 2,164 531,950 Commercial                 U.S. commercial 363 151 309 823 211,734     212,557 Commercial real estate (9) 30 29 243 302 47,591     47,893 Commercial lease financing 110 37 48 195 25,004     25,199 Non-U.S. commercial 103 8 17 128 89,334     89,462 U.S. small business commercial 87 55 113 255 13,039     13,294 Total commercial 693 280 730 1,703 386,702     388,405 Commercial loans accounted for under the fair value option (8)             7,878 7,878 Total commercial loans and leases 693 280 730 1,703 386,702   7,878 396,283 Total loans and leases $ 7,405 $ 3,439 $ 28,263 $ 39,107 $ 853,819 $ 25,265 $ 10,042 $ 928,233 Percentage of outstandings 0.80 % 0.37 % 3.04 % 4.21 % 91.99 % 2.72 % 1.08 % 100.00 % (1)  Home loans 30-59 days past due includes fully-insured loans of $2.5 billion and nonperforming loans of $623 million. Home loans 60-89 days past due includes fully-insured loans of $1.2 billion and nonperforming loans of $410 million. (2)  Home loans includes fully-insured loans of $17.0 billion. (3)  Home loans includes $5.9 billion and direct/indirect consumer includes $33 million of nonperforming loans. (4)  PCI loan amounts are shown gross of the valuation allowance. (5)  Total outstandings includes pay option loans of $4.4 billion. The Corporation no longer originates this product. (6)  Total outstandings includes dealer financial services loans of $38.5 billion, unsecured consumer lending loans of $2.7 billion, U.S. securities-based lending loans of $31.2 billion, non-U.S. consumer loans of $4.7 billion, student loans of $4.1 billion and other consumer loans of $1.0 billion. (7)  Total outstandings includes consumer finance loans of $1.2 billion, consumer leases of $606 million, consumer overdrafts of $176 million and other non-U.S. consumer loans of $5 million. (8)  Consumer loans accounted for under the fair value option were residential mortgage loans of $2.0 billion and home equity loans of $147 million. Commercial loans accounted for under the fair value option were U.S. commercial loans of $1.5 billion and non-U.S. commercial loans of $6.4 billion. For additional information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option. (9)  Total outstandings includes U.S. commercial real estate loans of $46.3 billion and non-U.S. commercial real estate loans of $1.6 billion.
Schedule of Financing Receivables, Non Accrual Status	The table below presents the Corporation's nonperforming loans and leases including nonperforming TDRs, and loans accruing past due 90 days or more at June 30, 2014 and December 31, 2013. Nonperforming loans held-for-sale (LHFS) are excluded from nonperforming loans and leases as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation's 2013 Annual Report on Form 10-K. Credit Quality                 Nonperforming Loans and Leases (1)   Accruing Past Due 90 Days or More (Dollars in millions) June 30 2014   December 31 2013   June 30 2014   December 31 2013 Home loans               Core portfolio               Residential mortgage (2) $ 2,951   $ 3,316   $ 4,431   $ 5,137 Home equity 1,533   1,431   —   — Legacy Assets & Servicing portfolio               Residential mortgage (2) 6,284   8,396   9,706   11,824 Home equity 2,648   2,644   —   — Credit card and other consumer               U.S. credit card n/a   n/a   868   1,053 Non-U.S. credit card n/a   n/a   122   131 Direct/Indirect consumer 29   35   334   408 Other consumer 15   18   1   2 Total consumer 13,460   15,840   15,462   18,555 Commercial               U.S. commercial 849   819   86   47 Commercial real estate 252   322   8   21 Commercial lease financing 8   16   20   41 Non-U.S. commercial 7   64   1   17 U.S. small business commercial 100   88   73   78 Total commercial 1,216   1,309   188   204 Total loans and leases $ 14,676   $ 17,149   $ 15,650   $ 18,759 (1)  Nonperforming loan balances do not include nonaccruing TDRs removed from the PCI loan portfolio prior to January 1, 2010 of $140 million and $260 million at June 30, 2014 and December 31, 2013. (2)  Residential mortgage loans in the Core and Legacy Assets & Servicing portfolios accruing past due 90 days or more are fully-insured loans. At June 30, 2014 and December 31, 2013, residential mortgage includes $10.4 billion and $13.0 billion of loans on which interest has been curtailed by the FHA, and therefore are no longer accruing interest, although principal is still insured, and $3.7 billion and $4.0 billion of loans on which interest is still accruing. n/a = not applicable
Financing Receivable Credit Quality Indicators	The following tables present certain credit quality indicators for the Corporation's Home Loans, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at June 30, 2014 and December 31, 2013. Home Loans – Credit Quality Indicators (1)               June 30, 2014 (Dollars in millions) Core Portfolio Residential Mortgage (2) Legacy Assets & Servicing Residential Mortgage (2) Residential Mortgage PCI (3) Core Portfolio Home Equity (2) Legacy Assets & Servicing Home Equity (2) Home Equity PCI Refreshed LTV (4)             Less than or equal to 90 percent $ 97,480 $ 20,589 $ 11,842 $ 45,886 $ 16,068 $ 2,205 Greater than 90 percent but less than or equal to 100 percent 5,261 3,627 2,274 3,249 4,177 1,137 Greater than 100 percent 5,429 6,365 3,221 3,826 10,226 2,725 Fully-insured loans (5) 66,396 14,652 — — — — Total home loans $ 174,566 $ 45,233 $ 17,337 $ 52,961 $ 30,471 $ 6,067               Refreshed FICO score             Less than 620 $ 4,833 $ 8,000 $ 8,037 $ 2,063 $ 3,608 $ 927 Greater than or equal to 620 and less than 680 6,617 4,595 3,207 3,810 4,834 1,063 Greater than or equal to 680 and less than 740 22,194 7,064 3,283 10,790 8,564 1,789 Greater than or equal to 740 74,526 10,922 2,810 36,298 13,465 2,288 Fully-insured loans (5) 66,396 14,652 — — — — Total home loans $ 174,566 $ 45,233 $ 17,337 $ 52,961 $ 30,471 $ 6,067 (1)  Excludes $2.2 billion of loans accounted for under the fair value option. (2)  Excludes PCI loans. (3)  Includes $3.3 billion of pay option loans. The Corporation no longer originates this product. (4)  Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance. (5)  Credit quality indicators are not reported for fully-insured loans as principal repayment is insured. Credit Card and Other Consumer – Credit Quality Indicators   June 30, 2014 (Dollars in millions) U.S. Credit Card   Non-U.S. Credit Card   Direct/Indirect Consumer   Other Consumer (1) Refreshed FICO score               Less than 620 $ 4,413   $ —   $ 1,305   $ 492 Greater than or equal to 620 and less than 680 12,025   —   3,538   296 Greater than or equal to 680 and less than 740 34,176   —   9,467   348 Greater than or equal to 740 38,406   —   25,422   770 Other internal credit metrics (2, 3, 4) —   11,999   42,854   173 Total credit card and other consumer $ 89,020   $ 11,999   $ 82,586   $ 2,079 (1)  52 percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited. (2)  Other internal credit metrics may include delinquency status, geography or other factors. (3)  Direct/indirect consumer includes $38.1 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $3.8 billion of loans the Corporation no longer originates. (4)  Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At June 30, 2014, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due. Commercial – Credit Quality Indicators (1)   June 30, 2014 (Dollars in millions) U.S. Commercial   Commercial Real Estate   Commercial Lease Financing   Non-U.S. Commercial   U.S. Small Business Commercial (2) Risk ratings                   Pass rated $ 210,859   $ 45,643   $ 23,578   $ 84,551   $ 922 Reservable criticized 7,178   1,172   987   1,126   268 Refreshed FICO score (3)                   Less than 620                 204 Greater than or equal to 620 and less than 680                 550 Greater than or equal to 680 and less than 740                 1,609 Greater than or equal to 740                 2,990 Other internal credit metrics (3, 4)                 7,042 Total commercial $ 218,037   $ 46,815   $ 24,565   $ 85,677   $ 13,585 (1)  Excludes $8.7 billion of loans accounted for under the fair value option. (2)  U.S. small business commercial includes $267 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At June 30, 2014, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due. (3)  Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio. (4)  Other internal credit metrics may include delinquency status, application scores, geography or other factors. Home Loans – Credit Quality Indicators (1)               December 31, 2013 (Dollars in millions) Core Portfolio Residential Mortgage (2) Legacy Assets & Servicing Residential Mortgage (2) Residential Mortgage PCI (3) Core Portfolio Home Equity (2) Legacy Assets & Servicing Home Equity (2) Home Equity PCI Refreshed LTV (4)             Less than or equal to 90 percent $ 95,833 $ 22,391 $ 11,400 $ 45,898 $ 16,714 $ 2,036 Greater than 90 percent but less than or equal to 100 percent 5,541 4,134 2,653 3,659 4,233 698 Greater than 100 percent 6,250 7,998 4,619 4,942 11,633 3,859 Fully-insured loans (5) 69,712 17,535 — — — — Total home loans $ 177,336 $ 52,058 $ 18,672 $ 54,499 $ 32,580 $ 6,593               Refreshed FICO score             Less than 620 $ 5,334 $ 9,955 $ 9,129 $ 2,415 $ 4,259 $ 1,045 Greater than or equal to 620 and less than 680 7,164 5,276 3,349 4,211 5,133 1,172 Greater than or equal to 680 and less than 740 22,617 7,639 3,211 11,726 9,143 1,936 Greater than or equal to 740 72,509 11,653 2,983 36,147 14,045 2,440 Fully-insured loans (5) 69,712 17,535 — — — — Total home loans $ 177,336 $ 52,058 $ 18,672 $ 54,499 $ 32,580 $ 6,593 (1)  Excludes $2.2 billion of loans accounted for under the fair value option. (2)  Excludes PCI loans. (3)  Includes $4.0 billion of pay option loans. The Corporation no longer originates this product. (4)  Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance. (5)  Credit quality indicators are not reported for fully-insured loans as principal repayment is insured. Credit Card and Other Consumer – Credit Quality Indicators   December 31, 2013 (Dollars in millions) U.S. Credit Card   Non-U.S. Credit Card   Direct/Indirect Consumer   Other Consumer (1) Refreshed FICO score               Less than 620 $ 4,989   $ —   $ 1,220   $ 539 Greater than or equal to 620 and less than 680 12,753   —   3,345   264 Greater than or equal to 680 and less than 740 35,413   —   9,887   199 Greater than or equal to 740 39,183   —   26,220   188 Other internal credit metrics (2, 3, 4) —   11,541   41,520   787 Total credit card and other consumer $ 92,338   $ 11,541   $ 82,192   $ 1,977 (1)  60 percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited. (2)  Other internal credit metrics may include delinquency status, geography or other factors. (3)  Direct/indirect consumer includes $35.8 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $4.1 billion of loans the Corporation no longer originates. (4)  Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2013, 98 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and one percent was 90 days or more past due. Commercial – Credit Quality Indicators (1)   December 31, 2013 (Dollars in millions) U.S. Commercial   Commercial Real Estate   Commercial Lease Financing   Non-U.S. Commercial   U.S. Small Business Commercial (2) Risk ratings                   Pass rated $ 205,416   $ 46,507   $ 24,211   $ 88,138   $ 1,191 Reservable criticized 7,141   1,386   988   1,324   346 Refreshed FICO score (3)                   Less than 620                 224 Greater than or equal to 620 and less than 680                 534 Greater than or equal to 680 and less than 740                 1,567 Greater than or equal to 740                 2,779 Other internal credit metrics (3, 4)                 6,653 Total commercial $ 212,557   $ 47,893   $ 25,199   $ 89,462   $ 13,294 (1)  Excludes $7.9 billion of loans accounted for under the fair value option. (2)  U.S. small business commercial includes $289 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2013, 99 percent of the balances where internal credit metrics are used was current or less than 30 days past due. (3)  Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio. (4)  Other internal credit metrics may include delinquency status, application scores, geography or other factors.
Accretable Yield Activity	The table below shows activity for the accretable yield on PCI loans, which includes the Countrywide Financial Corporation (Countrywide) portfolio and loans repurchased in connection with the settlement with FNMA. For more information on the settlement with FNMA, see Note 7 – Representations and Warranties Obligations and Corporate Guarantees of the Corporation's 2013 Annual Report on Form 10-K. The amount of accretable yield is affected by changes in credit outlooks, including metrics such as default rates and loss severities, prepayment speeds, which can change the amount and period of time over which interest payments are expected to be received, and the interest rates on variable rate loans. The reclassification to nonaccretable difference during the three months ended June 30, 2014 was due to an increase in forecasted prepayment speeds as a result of lower interest rates. The reclassification from nonaccretable difference during the six months ended June 30, 2014 was due to lower expected loss rates primarily driven by improved home prices. Changes in the prepayment assumption affect the expected remaining life of the portfolio which results in a change to the amount of future interest cash flows. Rollforward of Accretable Yield   (Dollars in millions) Three Months Ended June 30, 2014 Six Months Ended June 30, 2014 Accretable yield, beginning of period $ 6,706 $ 6,694 Accretion (273 ) (554 ) Disposals/transfers (92 ) (183 ) Reclassifications (to)/from nonaccretable difference (122 ) 262 Accretable yield, June 30, 2014 $ 6,219 $ 6,219
Residential Mortgage and Home Equity [Member]
Loans and Leases Receivable, Net of Deferred Income [Abstract]
Impaired Financing Receivables	The table below provides the unpaid principal balance, carrying value and related allowance at June 30, 2014 and December 31, 2013, and the average carrying value and interest income recognized for the three and six months ended June 30, 2014 and 2013 for impaired loans in the Corporation's Home Loans portfolio segment and includes primarily loans managed by Legacy Assets & Servicing. Certain impaired home loans do not have a related allowance as the current valuation of these impaired loans exceeded the carrying value, which is net of previously recorded charge-offs. Impaired Loans – Home Loans           June 30, 2014   December 31, 2013 (Dollars in millions)         Unpaid Principal Balance   Carrying Value   Related Allowance   Unpaid Principal Balance   Carrying Value   Related Allowance With no recorded allowance                               Residential mortgage         $ 18,494   $ 14,135   $ —   $ 21,567   $ 16,450   $ — Home equity         3,356   1,454   —   3,249   1,385   — With an allowance recorded                               Residential mortgage         $ 11,554   $ 11,184   $ 831   $ 13,341   $ 12,862   $ 991 Home equity         883   747   238   893   761   240 Total                               Residential mortgage         $ 30,048   $ 25,319   $ 831   $ 34,908   $ 29,312   $ 991 Home equity         4,239   2,201   238   4,142   2,146   240                                   Three Months Ended June 30   Six Months Ended June 30   2014   2013   2014   2013   Average Carrying Value   Interest Income Recognized (1)   Average Carrying Value   Interest Income Recognized (1)   Average Carrying Value   Interest Income Recognized (1)   Average Carrying Value   Interest Income Recognized (1) With no recorded allowance                               Residential mortgage $ 15,202   $ 187   $ 16,812   $ 140   $ 15,781   $ 347   $ 16,353   $ 284 Home equity 1,436   24   1,204   19   1,419   46   1,169   36 With an allowance recorded                               Residential mortgage $ 11,493   $ 121   $ 14,735   $ 124   $ 11,913   $ 252   $ 14,317   $ 278 Home equity 744   6   936   11   747   14   962   22 Total                               Residential mortgage $ 26,695   $ 308   $ 31,547   $ 264   $ 27,694   $ 599   $ 30,670   $ 562 Home equity 2,180   30   2,140   30   2,166   60   2,131   58 (1)  Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
Remaining Unpaid Principal Balance, Carrying Amount And Excluding Valuation Reserve	The table below presents the June 30, 2014 and 2013 unpaid principal balance, carrying value, and average pre- and post-modification interest rates on home loans that were modified in TDRs during the three and six months ended June 30, 2014 and 2013, and net charge-offs recorded during the period on loans that were modified in TDRs during the six months ended June 30, 2014 and 2013. The following Home Loans portfolio segment tables include loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period. These TDRs are managed by Legacy Assets & Servicing. Home Loans – TDRs Entered into During the Three Months Ended June 30, 2014 and 2013 (1)   June 30, 2014   Three Months Ended June 30, 2014 (Dollars in millions) Unpaid Principal Balance   Carrying  Value   Pre-Modification Interest Rate   Post-Modification Interest Rate   Net Charge-offs (2) Residential mortgage $ 1,677   $ 1,475   5.07 %   4.69 %   $ 24 Home equity 236   163   3.97   3.58   29 Total $ 1,913   $ 1,638   4.94   4.55   $ 53                       June 30, 2013   Three Months Ended June 30, 2013 Residential mortgage $ 3,988   $ 3,518   5.29 %   4.56 %   $ 78 Home equity 268   169   6.23   5.20   45 Total $ 4,256   $ 3,687   5.35   4.60   $ 123                     Home Loans – TDRs Entered into During the Six Months Ended June 30, 2014 and 2013 (1)   June 30, 2014   Six Months Ended June 30, 2014 Residential mortgage $ 2,873   $ 2,513   5.09 %   4.59 %   $ 41 Home equity 420   281   4.17   3.47   44 Total $ 3,293   $ 2,794   4.98   4.45   $ 85                       June 30, 2013   Six Months Ended June 30, 2013 Residential mortgage $ 8,843   $ 7,798   5.38 %   4.55 %   $ 117 Home equity 519   306   5.83   4.59   109 Total $ 9,362   $ 8,104   5.41   4.55   $ 226 (1)  TDRs entered into during the three and six months ended June 30, 2014 include residential mortgage modifications with principal forgiveness of $22 million and $39 million. TDRs entered into during the three and six months ended June 30, 2013 include residential mortgage modifications with principal forgiveness of $125 million and $344 million. (2)  Net charge-offs include amounts recorded on loans modified during the period that are no longer held by the Corporation at June 30, 2014 and 2013 due to sales and other dispositions.
Summary of Troubled Debt Restructuring Note, Debtor	The table below presents the June 30, 2014 and 2013 carrying value for home loans that were modified in a TDR during the three and six months ended June 30, 2014 and 2013 by type of modification. Home Loans – Modification Programs   TDRs Entered into During the Three Months Ended June 30, 2014 (Dollars in millions) Residential Mortgage   Home Equity   Total Carrying Value Modifications under government programs           Contractual interest rate reduction $ 262   $ 11   $ 273 Principal and/or interest forbearance 1   3   4 Other modifications (1) 52   —   52 Total modifications under government programs 315   14   329 Modifications under proprietary programs           Contractual interest rate reduction 53   4   57 Capitalization of past due amounts 5   —   5 Principal and/or interest forbearance 15   3   18 Other modifications (1) 4   —   4 Total modifications under proprietary programs 77   7   84 Trial modifications 917   94   1,011 Loans discharged in Chapter 7 bankruptcy (2) 166   48   214 Total modifications $ 1,475   $ 163   $ 1,638               TDRs Entered into During the Three Months Ended June 30, 2013 Modifications under government programs           Contractual interest rate reduction $ 187   $ 14   $ 201 Principal and/or interest forbearance 2   6   8 Other modifications (1) 9   —   9 Total modifications under government programs 198   20   218 Modifications under proprietary programs           Contractual interest rate reduction 896   4   900 Capitalization of past due amounts 26   —   26 Principal and/or interest forbearance 100   3   103 Other modifications (1) 104   —   104 Total modifications under proprietary programs 1,126   7   1,133 Trial modifications 1,811   36   1,847 Loans discharged in Chapter 7 bankruptcy (2) 383   106   489 Total modifications $ 3,518   $ 169   $ 3,687 (1)  Includes other modifications such as term or payment extensions and repayment plans. (2)  Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs. Home Loans – Modification Programs   TDRs Entered into During the Six Months Ended June 30, 2014 (Dollars in millions) Residential Mortgage   Home Equity   Total Carrying Value Modifications under government programs           Contractual interest rate reduction $ 456   $ 33   $ 489 Principal and/or interest forbearance 10   11   21 Other modifications (1) 70   —   70 Total modifications under government programs 536   44   580 Modifications under proprietary programs           Contractual interest rate reduction 161   8   169 Capitalization of past due amounts 31   1   32 Principal and/or interest forbearance 41   8   49 Other modifications (1) 22   4   26 Total modifications under proprietary programs 255   21   276 Trial modifications 1,389   115   1,504 Loans discharged in Chapter 7 bankruptcy (2) 333   101   434 Total modifications $ 2,513   $ 281   $ 2,794               TDRs Entered into During the Six Months Ended June 30, 2013 Modifications under government programs           Contractual interest rate reduction $ 779   $ 25   $ 804 Principal and/or interest forbearance 16   13   29 Other modifications (1) 47   —   47 Total modifications under government programs 842   38   880 Modifications under proprietary programs           Contractual interest rate reduction 2,299   31   2,330 Capitalization of past due amounts 57   —   57 Principal and/or interest forbearance 264   8   272 Other modifications (1) 127   6   133 Total modifications under proprietary programs 2,747   45   2,792 Trial modifications  3,301   49   3,350 Loans discharged in Chapter 7 bankruptcy (2) 908   174   1,082 Total modifications $ 7,798   $ 306   $ 8,104 (1)  Includes other modifications such as term or payment extensions and repayment plans. (2)  Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
Schedule of Troubled Debt Restructurings Modified	The table below presents the carrying value of loans that entered into payment default during the three and six months ended June 30, 2014 and 2013 that were modified in a TDR during the 12 months preceding payment default. Total carrying value includes loans with a carrying value of $545 million and $410 million that entered into payment default during the six months ended June 30, 2014 and 2013 but were no longer held by the Corporation as of June 30, 2014 and 2013 due to sales and other dispositions. A payment default for home loan TDRs is recognized when a borrower has missed three monthly payments (not necessarily consecutively) since modification. Payment default on a trial modification where the borrower has not yet met the terms of the agreement are included in the table below if the borrower is 90 days or more past due three months after the offer to modify is made. Home Loans – TDRs Entering Payment Default That Were Modified During the Preceding 12 Months   Three Months Ended June 30, 2014 (Dollars in millions)  Residential Mortgage   Home Equity   Total Carrying Value (1) Modifications under government programs $ 186   $ 1   $ 187 Modifications under proprietary programs 203   3   206 Loans discharged in Chapter 7 bankruptcy (2) 153   41   194 Trial modifications 516   15   531 Total modifications $ 1,058   $ 60   $ 1,118               Three Months Ended June 30, 2013 Modifications under government programs $ 68   $ —   $ 68 Modifications under proprietary programs 264   1   265 Loans discharged in Chapter 7 bankruptcy (2) 163   5   168 Trial modifications 1,385   1   1,386 Total modifications $ 1,880   $ 7   $ 1,887               Six Months Ended June 30, 2014 Modifications under government programs $ 344   $ 2   $ 346 Modifications under proprietary programs 475   3   478 Loans discharged in Chapter 7 bankruptcy (2) 274   42   316 Trial modifications 1,291   18   1,309 Total modifications $ 2,384   $ 65   $ 2,449               Six Months Ended June 30, 2013 Modifications under government programs $ 158   $ 2   $ 160 Modifications under proprietary programs 546   4   550 Loans discharged in Chapter 7 bankruptcy (2) 604   24   628 Trial modifications 1,937   5   1,942 Total modifications $ 3,245   $ 35   $ 3,280 (1)  Total carrying value includes loans with a carrying value of $545 million and $410 million that entered into payment default during the six months ended June 30, 2014 and 2013 but were no longer held by the Corporation as of June 30, 2014 and 2013 due to sales and other dispositions. (2)  Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
Consumer Portfolio Segment [Member]
Loans and Leases Receivable, Net of Deferred Income [Abstract]
Impaired Financing Receivables	The table below provides the unpaid principal balance, carrying value and related allowance at June 30, 2014 and December 31, 2013, and the average carrying value and interest income recognized for the three and six months ended June 30, 2014 and 2013 on the Corporation's renegotiated TDR portfolio in the Credit Card and Other Consumer portfolio segment. Impaired Loans – Credit Card and Other Consumer – Renegotiated TDRs                           June 30, 2014   December 31, 2013 (Dollars in millions)         Unpaid Principal Balance   Carrying Value (1)   Related Allowance   Unpaid Principal Balance   Carrying Value (1)   Related Allowance With no recorded allowance                               Direct/Indirect consumer         $ 65   $ 27   $ —   $ 75   $ 32   $ — Other consumer         35   35   —   34   34   — With an allowance recorded                               U.S. credit card         $ 1,013   $ 1,076   $ 257   $ 1,384   $ 1,465   $ 337 Non-U.S. credit card         174   216   127   200   240   149 Direct/Indirect consumer         138   163   45   242   282   84 Other consumer         25   24   9   27   26   9 Total                               U.S. credit card         $ 1,013   $ 1,076   $ 257   $ 1,384   $ 1,465   $ 337 Non-U.S. credit card         174   216   127   200   240   149 Direct/Indirect consumer         203   190   45   317   314   84 Other consumer         60   59   9   61   60   9                                   Three Months Ended June 30   Six Months Ended June 30   2014   2013   2014   2013   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2) With no recorded allowance                               Direct/Indirect consumer $ 30   $ —   $ 44   $ —   $ 29   $ —   $ 48   $ — Other consumer 34   —   35   1   34   1   35   1 With an allowance recorded                               U.S. credit card $ 1,205   $ 18   $ 2,287   $ 36   $ 1,306   $ 40   $ 2,505   $ 78 Non-U.S. credit card 224   1   273   2   230   3   284   4 Direct/Indirect consumer 196   3   493   7   227   6   545   15 Other consumer 24   1   28   —   25   1   29   1 Total                               U.S. credit card $ 1,205   $ 18   $ 2,287   $ 36   $ 1,306   $ 40   $ 2,505   $ 78 Non-U.S. credit card 224   1   273   2   230   3   284   4 Direct/Indirect consumer 226   3   537   7   256   6   593   15 Other consumer 58   1   63   1   59   2   64   2 (1)  Includes accrued interest and fees. (2)  Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
Remaining Unpaid Principal Balance, Carrying Amount And Excluding Valuation Reserve	The table below provides information on the Corporation's renegotiated TDR portfolio including the June 30, 2014 and 2013 unpaid principal balance, carrying value and average pre- and post-modification interest rates of loans that were modified in TDRs during the three and six months ended June 30, 2014 and 2013, and net charge-offs recorded during the period on loans that were modified in TDRs during the six months ended June 30, 2014 and 2013. Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Three Months Ended June 30, 2014 and 2013   June 30, 2014   Three Months Ended June 30, 2014 (Dollars in millions) Unpaid Principal Balance   Carrying Value (1)   Pre-Modification Interest Rate   Post-Modification Interest Rate   Net Charge-offs U.S. credit card $ 78   $ 87   16.74 %   5.03 %   $ 8 Non-U.S. credit card 47   55   25.36   0.41   15 Direct/Indirect consumer 11   8   8.64   4.87   4 Other consumer 3   3   9.64   5.66   — Total $ 139   $ 153   19.30   3.37   $ 27                       June 30, 2013   Three Months Ended June 30, 2013 U.S. credit card $ 75   $ 76   16.86 %   6.07 %   $ 5 Non-U.S. credit card 68   71   26.17   0.67   22 Direct/Indirect consumer 17   12   8.92   5.18   3 Other consumer 2   2   9.53   4.51   — Total $ 162   $ 161   20.26   3.61   $ 30                     Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Six Months Ended June 30, 2014 and 2013   June 30, 2014   Six Months Ended June 30, 2014 U.S. credit card $ 159   $ 176   16.70 %   5.13 %   $ 11 Non-U.S. credit card 91   107   25.47   0.48   17 Direct/Indirect consumer 20   15   9.35   4.68   7 Other consumer 5   5   9.13   5.31   — Total $ 275   $ 303   19.32   3.47   $ 35                       June 30, 2013   Six Months Ended June 30, 2013 U.S. credit card $ 151   $ 153   16.91 %   6.13 %   $ 7 Non-U.S. credit card 123   129   26.16   0.71   25 Direct/Indirect consumer 31   22   9.54   5.25   7 Other consumer 3   3   9.48   5.26   — Total $ 308   $ 307   20.11   3.73   $ 39 (1)  Includes accrued interest and fees.
Renegotiated Troubled Debt Restructurings By Program Type	The table below provides information on the Corporation's primary modification programs for the renegotiated TDR portfolio at June 30, 2014 and December 31, 2013. Credit Card and Other Consumer – Renegotiated TDRs by Program Type   Internal Programs   External Programs   Other (1)   Total   Percent of Balances Current or Less Than 30 Days Past Due (Dollars in millions) June 30 2014 December 31 2013   June 30 2014 December 31 2013   June 30 2014 December 31 2013   June 30 2014 December 31 2013   June 30 2014 December 31 2013 U.S. credit card $ 587 $ 842   $ 477 $ 607   $ 12 $ 16   $ 1,076 $ 1,465   84.27 % 82.77 % Non-U.S. credit card 64 71   24 26   128 143   216 240   48.07 49.01 Direct/Indirect consumer 97 170   63 106   30 38   190 314   85.36 84.29 Other consumer 59 60   — —   — —   59 60   75.35 71.08 Total renegotiated TDRs $ 807 $ 1,143   $ 564 $ 739   $ 170 $ 197   $ 1,541 $ 2,079   79.00 78.77 (1) Other TDRs for non-U.S. credit card include modifications of accounts that are ineligible for a fixed payment plan.
Schedule of Renegotiated Troubled Debt Restructurings Primary Modifications	The table below provides information on the Corporation's primary modification programs for the renegotiated TDR portfolio for loans that were modified in TDRs during the three and six months ended June 30, 2014 and 2013. Credit Card and Other Consumer – Renegotiated TDRs Entered into During the Period by Program Type   Three Months Ended June 30, 2014 (Dollars in millions) Internal Programs   External Programs   Other (1)   Total U.S. credit card $ 58   $ 29   $ —   $ 87 Non-U.S. credit card 1   2   52   55 Direct/Indirect consumer 2   1   5   8 Other consumer 3   —   —   3 Total renegotiated TDRs $ 64   $ 32   $ 57   $ 153                   Three Months Ended June 30, 2013 U.S. credit card $ 39   $ 37   $ —   $ 76 Non-U.S. credit card 6   3   62   71 Direct/Indirect consumer 3   3   6   12 Other consumer 2   —   —   2 Total renegotiated TDRs $ 50   $ 43   $ 68   $ 161                   Six Months Ended June 30, 2014 U.S. credit card $ 119   $ 57   $ —   $ 176 Non-U.S. credit card 4   4   99   107 Direct/Indirect consumer 4   2   9   15 Other consumer 5   —   —   5 Total renegotiated TDRs $ 132   $ 63   $ 108   $ 303                   Six Months Ended June 30, 2013 U.S. credit card $ 80   $ 73   $ —   $ 153 Non-U.S. credit card 12   6   111   129 Direct/Indirect consumer 7   5   10   22 Other consumer 3   —   —   3 Total renegotiated TDRs $ 102   $ 84   $ 121   $ 307 (1) Other TDRs for non-U.S. credit card include modifications of accounts that are ineligible for a fixed payment plan.
Commercial Financing Receivable [Member]
Loans and Leases Receivable, Net of Deferred Income [Abstract]
Impaired Financing Receivables	The table below provides the unpaid principal balance, carrying value and related allowance at June 30, 2014 and December 31, 2013, and the average carrying value and interest income recognized for the three and six months ended June 30, 2014 and 2013 for impaired loans in the Corporation's Commercial loan portfolio segment. Certain impaired commercial loans do not have a related allowance as the valuation of these impaired loans exceeded the carrying value, which is net of previously recorded charge-offs. Impaired Loans – Commercial                           June 30, 2014   December 31, 2013 (Dollars in millions)         Unpaid Principal Balance   Carrying Value   Related Allowance   Unpaid Principal Balance   Carrying Value   Related Allowance With no recorded allowance                               U.S. commercial         $ 535   $ 500   $ —   $ 609   $ 577   $ — Commercial real estate         201   175   —   254   228   — Non-U.S. commercial         —   —   —   10   10   — With an allowance recorded                               U.S. commercial         $ 1,648   $ 1,384   $ 184   $ 1,581   $ 1,262   $ 164 Commercial real estate         835   617   52   1,066   731   61 Non-U.S. commercial         334   51   3   254   64   16 U.S. small business commercial (1)         168   154   39   186   176   36 Total                               U.S. commercial         $ 2,183   $ 1,884   $ 184   $ 2,190   $ 1,839   $ 164 Commercial real estate         1,036   792   52   1,320   959   61 Non-U.S. commercial         334   51   3   264   74   16 U.S. small business commercial (1)         168   154   39   186   176   36                                   Three Months Ended June 30   Six Months Ended June 30   2014   2013   2014   2013   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2)   Average Carrying Value   Interest Income Recognized (2) With no recorded allowance                               U.S. commercial $ 480   $ 3   $ 470   $ 1   $ 499   $ 5   $ 479   $ 3 Commercial real estate 193   1   356   1   206   2   372   2 Non-U.S. commercial 5   —   31   —   7   —   38   — With an allowance recorded                               U.S. commercial $ 1,387   $ 15   $ 1,619   $ 12   $ 1,347   $ 30   $ 1,652   $ 24 Commercial real estate 632   6   1,139   6   667   13   1,359   14 Non-U.S. commercial 63   1   152   2   68   2   130   5 U.S. small business commercial (1) 159   1   253   2   165   2   270   4 Total                               U.S. commercial $ 1,867   $ 18   $ 2,089   $ 13   $ 1,846   $ 35   $ 2,131   $ 27 Commercial real estate 825   7   1,495   7   873   15   1,731   16 Non-U.S. commercial 68   1   183   2   75   2   168   5 U.S. small business commercial (1) 159   1   253   2   165   2   270   4 (1)  Includes U.S. small business commercial renegotiated TDR loans and related allowance. (2)  Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.
Remaining Unpaid Principal Balance, Carrying Amount And Excluding Valuation Reserve	The table below presents the June 30, 2014 and 2013 unpaid principal balance and carrying value of commercial loans that were modified as TDRs during the three and six months ended June 30, 2014 and 2013, and net charge-offs that were recorded during the period on loans that were modified as TDRs during the six months ended June 30, 2014 and 2013. The table below includes loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period. Commercial – TDRs Entered into During the Three Months Ended June 30, 2014 and 2013   June 30, 2014   Three Months Ended June 30, 2014 (Dollars in millions) Unpaid Principal Balance   Carrying Value   Net Charge-offs U.S. commercial $ 493   $ 488   $ — Commercial real estate 39   39   — Non-U.S. commercial 46   46   — U.S. small business commercial (1) 3   3   — Total $ 581   $ 576   $ —               June 30, 2013   Three Months Ended June 30, 2013 U.S. commercial $ 487   $ 460   $ 5 Commercial real estate 210   193   1 Non-U.S. commercial 74   73   — U.S. small business commercial (1) 3   3   — Total $ 774   $ 729   $ 6             Commercial – TDRs Entered into During the Six Months Ended June 30, 2014 and 2013   June 30, 2014   Six Months Ended June 30, 2014 U.S. commercial $ 740   $ 726   $ 2 Commercial real estate 282   282   — Non-U.S. commercial 46   46   — U.S. small business commercial (1) 4   4   — Total $ 1,072   $ 1,058   $ 2               June 30, 2013   Six Months Ended June 30, 2013 U.S. commercial $ 840   $ 813   $ 2 Commercial real estate 438   381   3 Non-U.S. commercial 74   73   — U.S. small business commercial (1) 5   6   1 Total $ 1,357   $ 1,273   $ 6 (1)  U.S. small business commercial TDRs are comprised of renegotiated small business card loans.