Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases Outstanding Loans and Leases - Home Loans - Modification Programs (Details)

v2.4.0.8
Outstanding Loans and Leases Outstanding Loans and Leases - Home Loans - Modification Programs (Details) (Residential Portfolio Segment, USD $)
In Millions, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2014
Sep. 30, 2013
Sep. 30, 2014
Sep. 30, 2013
Financing Receivable, Modifications [Line Items]        
Carrying Value $ 1,454 [1] $ 3,094 [1] $ 3,568 [1] $ 9,578 [1]
Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 1,226 [1] 2,947 [1] 3,091 [1] 9,153 [1]
Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 228 [1] 147 [1] 477 [1] 425 [1]
Modifications under government programs
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 139 420 708 1,268
Modifications under government programs | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 115 415 641 1,227
Modifications under government programs | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 24 5 67 41
Modifications under proprietary programs
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 143 877 502 3,532
Modifications under proprietary programs | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 97 857 396 3,451
Modifications under proprietary programs | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 46 20 106 81
Trial modifications
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 948 1,446 1,774 3,513
Trial modifications | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 843 1,395 1,616 3,442
Trial modifications | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 105 51 158 71
Loans discharged in Chapter 7 bankruptcy
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 224 [2] 351 [2] 584 [2] 1,265 [2]
Loans discharged in Chapter 7 bankruptcy | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 171 [2] 280 [2] 438 [2] 1,033 [2]
Loans discharged in Chapter 7 bankruptcy | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 53 [2] 71 [2] 146 [2] 232 [2]
Contractual interest rate reduction | Modifications under government programs
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 118 396 595 1,154
Contractual interest rate reduction | Modifications under government programs | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 103 393 546 1,127
Contractual interest rate reduction | Modifications under government programs | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 15 3 49 27
Contractual interest rate reduction | Modifications under proprietary programs
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 55 777 246 2,879
Contractual interest rate reduction | Modifications under proprietary programs | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 53 764 232 2,829
Contractual interest rate reduction | Modifications under proprietary programs | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 2 13 14 50
Capitalization of past due amounts | Modifications under proprietary programs
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 30 26 71 98
Capitalization of past due amounts | Modifications under proprietary programs | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 29 26 70 98
Capitalization of past due amounts | Modifications under proprietary programs | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 1    1  
Principal and/or interest forbearance | Modifications under government programs
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 9 6 33 46
Principal and/or interest forbearance | Modifications under government programs | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 0 4 15 32
Principal and/or interest forbearance | Modifications under government programs | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 9 2 18 14
Principal and/or interest forbearance | Modifications under proprietary programs
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 47 64 125 452
Principal and/or interest forbearance | Modifications under proprietary programs | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 4 57 61 435
Principal and/or interest forbearance | Modifications under proprietary programs | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 43 7 64 17
Other modifications | Modifications under government programs
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 12 [3] 18 [3] 80 [3] 68 [3]
Other modifications | Modifications under government programs | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 12 [3] 18 [3] 80 [3] 68 [3]
Other modifications | Modifications under government programs | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value      [3]    
Other modifications | Modifications under proprietary programs
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 11 [3] 10 [3] 60 [3] 103 [3]
Other modifications | Modifications under proprietary programs | Residential Mortgage
       
Financing Receivable, Modifications [Line Items]        
Carrying Value 11 [3] 10 [3] 33 [3] 89 [3]
Other modifications | Modifications under proprietary programs | Home equity
       
Financing Receivable, Modifications [Line Items]        
Carrying Value $ 0 [3] $ 0 [3] $ 27 [3] $ 14 [3]
[1] TDRs entered into during the three and nine months ended September 30, 2014 include residential mortgage modifications with principal forgiveness of $13 million and $52 million. TDRs entered into during the three and nine months ended September 30, 2013 include residential mortgage modifications with principal forgiveness of $118 million and $462 million.
[2] Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
[3] Includes other modifications such as term or payment extensions and repayment plans.