Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Renegotiated TDRs Entered into During the Period (Details)

v3.2.0.727
Outstanding Loans and Leases - Credit Card and Other Consumer - Renegotiated TDRs Entered into During the Period (Details) - Credit card and other consumer - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2015
Jun. 30, 2014
Jun. 30, 2015
Jun. 30, 2014
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance $ 104 $ 139 $ 202 $ 275
Carrying Value $ 113 $ 153 $ 219 $ 303
Pre-Modification Interest Rate 19.19% 19.30% 19.17% 19.32%
Post-Modification Interest Rate 3.22% 3.37% 3.35% 3.47%
Net Charge-offs $ 18 $ 27 $ 25 $ 35
Credit Card Receivable | United States        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 61 78 123 159
Carrying Value $ 66 $ 87 $ 133 $ 176
Pre-Modification Interest Rate 16.96% 16.74% 16.98% 16.70%
Post-Modification Interest Rate 4.90% 5.03% 5.01% 5.13%
Net Charge-offs $ 6 $ 8 $ 8 $ 11
Credit Card Receivable | Non United States        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 36 47 67 91
Carrying Value $ 42 $ 55 $ 79 $ 107
Pre-Modification Interest Rate 24.19% 25.36% 24.08% 25.47%
Post-Modification Interest Rate 0.34% 0.41% 0.33% 0.48%
Net Charge-offs $ 10 $ 15 $ 12 $ 17
Direct/Indirect Consumer        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 7 11 12 20
Carrying Value $ 5 $ 8 $ 7 $ 15
Pre-Modification Interest Rate 6.03% 8.64% 6.59% 9.35%
Post-Modification Interest Rate 5.05% 4.87% 5.41% 4.68%
Net Charge-offs $ 2 $ 4 $ 5 $ 7
Other consumer        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance   3   5
Carrying Value   $ 3   $ 5
Pre-Modification Interest Rate   9.64%   9.13%
Post-Modification Interest Rate   5.66%   5.31%
Net Charge-offs   $ 0   $ 0