Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Consumer Real Estate - TDRs Entered into During the Period (Details)

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Outstanding Loans and Leases - Consumer Real Estate - TDRs Entered into During the Period (Details) - Consumer Real Estate - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance $ 1,465,000,000 $ 1,646,000,000 $ 3,876,000,000 $ 4,200,000,000
Carrying Value $ 1,273,000,000 $ 1,454,000,000 $ 3,344,000,000 $ 3,568,000,000
Pre-Modification Interest Rate 4.60% 4.82% 4.69% 4.93%
Post-Modification Interest Rate 4.42% 4.62% 4.20% 4.36%
Net Charge-offs $ 53,000,000 $ 51,000,000 $ 125,000,000 $ 136,000,000
Residential Mortgage        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 1,163,000,000 1,332,000,000 3,052,000,000 3,498,000,000
Carrying Value $ 1,030,000,000 $ 1,226,000,000 $ 2,707,000,000 $ 3,091,000,000
Pre-Modification Interest Rate 4.91% 5.07% 4.99% 5.12%
Post-Modification Interest Rate 4.71% 4.90% 4.47% 4.57%
Net Charge-offs $ 28,000,000 $ 19,000,000 $ 70,000,000 $ 60,000,000
Principal forgiveness 48,000,000 13,000,000 371,000,000 52,000,000
Home equity        
Financing Receivable, Modifications [Line Items]        
Unpaid Principal Balance 302,000,000 314,000,000 824,000,000 702,000,000
Carrying Value $ 243,000,000 $ 228,000,000 $ 637,000,000 $ 477,000,000
Pre-Modification Interest Rate 3.41% 3.74% 3.55% 3.98%
Post-Modification Interest Rate 3.34% 3.44% 3.20% 3.31%
Net Charge-offs $ 25,000,000 $ 32,000,000 $ 55,000,000 $ 76,000,000
Principal forgiveness $ 1,000,000 $ 0 $ 7,000,000 $ 0