Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details)

v3.2.0.727
Outstanding Loans and Leases Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details) - Consumer Real Estate - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2015
Jun. 30, 2014
Jun. 30, 2015
Jun. 30, 2014
Financing Receivable, Modifications [Line Items]        
Carrying Value $ 1,579 $ 1,638 $ 2,926 $ 2,794
Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 111 329 312 580
Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 93 84 300 276
Trial modifications        
Financing Receivable, Modifications [Line Items]        
Carrying Value 1,227 1,011 2,032 1,504
Loans discharged in Chapter 7 bankruptcy        
Financing Receivable, Modifications [Line Items]        
Carrying Value 148 214 282 434
Contractual interest rate reduction | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 98 273 281 489
Contractual interest rate reduction | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 39 57 119 169
Capitalization of past due amounts | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 20 5 53 32
Principal and/or interest forbearance | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 2 4 7 21
Principal and/or interest forbearance | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 19 18 84 49
Other modifications | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 11 52 24 70
Other modifications | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 15 4 44 26
Residential Mortgage        
Financing Receivable, Modifications [Line Items]        
Carrying Value 1,294 1,475 2,479 2,513
Residential Mortgage | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 106 315 291 536
Residential Mortgage | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 89 77 256 255
Residential Mortgage | Trial modifications        
Financing Receivable, Modifications [Line Items]        
Carrying Value 997 917 1,734 1,389
Residential Mortgage | Loans discharged in Chapter 7 bankruptcy        
Financing Receivable, Modifications [Line Items]        
Carrying Value 102 166 198 333
Residential Mortgage | Contractual interest rate reduction | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 95 262 266 456
Residential Mortgage | Contractual interest rate reduction | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 38 53 113 161
Residential Mortgage | Capitalization of past due amounts | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 19 5 50 31
Residential Mortgage | Principal and/or interest forbearance | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 0 1 2 10
Residential Mortgage | Principal and/or interest forbearance | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 18 15 75 41
Residential Mortgage | Other modifications | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 11 52 23 70
Residential Mortgage | Other modifications | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 14 4 18 22
Home equity        
Financing Receivable, Modifications [Line Items]        
Carrying Value 285 163 447 281
Home equity | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 5 14 21 44
Home equity | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 4 7 44 21
Home equity | Trial modifications        
Financing Receivable, Modifications [Line Items]        
Carrying Value 230 94 298 115
Home equity | Loans discharged in Chapter 7 bankruptcy        
Financing Receivable, Modifications [Line Items]        
Carrying Value 46 48 84 101
Home equity | Contractual interest rate reduction | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 3 11 15 33
Home equity | Contractual interest rate reduction | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 1 4 6 8
Home equity | Capitalization of past due amounts | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 1 0 3 1
Home equity | Principal and/or interest forbearance | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 2 3 5 11
Home equity | Principal and/or interest forbearance | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 1 3 9 8
Home equity | Other modifications | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 0 0 1 0
Home equity | Other modifications | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value $ 1 $ 0 $ 26 $ 4