Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.20.2
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Sep. 30, 2020
Jul. 01, 2020
Dec. 31, 2019
Sep. 30, 2019
Jul. 01, 2019
Jan. 01, 2019
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases $ 4,550   $ 3,552      
Accruing Past Due 90 Days or More $ 1,748   $ 2,413      
Nonperforming loans and leases, percent outstanding 0.48%   0.36%      
Accruing past due 90 days or more, percent outstanding 0.18%   0.25%      
Allowance on nonperforming loans $ 19,596 $ 19,389 $ 9,416 $ 9,433 $ 9,527 $ 9,601
Consumer Portfolio Segment            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 2,357   2,053      
Accruing Past Due 90 Days or More 1,410   2,163      
Consumer Portfolio Segment | Residential Mortgage            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 1,675   1,470      
Accruing Past Due 90 Days or More 837   1,088      
Consumer Portfolio Segment | Residential Mortgage With Negative Allowance            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 500   0      
Allowance on nonperforming loans 170          
Consumer Portfolio Segment | Home equity lines of credit            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 640   536      
Accruing Past Due 90 Days or More 0   0      
Consumer Portfolio Segment | Home Equity Line of Credit With Negative Allowance            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 119   0      
Allowance on nonperforming loans 106          
Consumer Portfolio Segment | Credit Card            
Financing Receivable, Past Due [Line Items]            
Accruing Past Due 90 Days or More 546   1,042      
Consumer Portfolio Segment | Direct/indirect consumer            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 42   47      
Accruing Past Due 90 Days or More 27   33      
Commercial portfolio            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 2,193   1,499      
Accruing Past Due 90 Days or More 338   250      
Allowance on nonperforming loans 8,905 $ 8,434   $ 4,857 $ 4,838 $ 4,799
Commercial portfolio | United States            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 1,351   1,094      
Accruing Past Due 90 Days or More 199   106      
Commercial portfolio | Non United States            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 338   43      
Accruing Past Due 90 Days or More 28   8      
Commercial portfolio | Commercial real estate            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 414   280      
Accruing Past Due 90 Days or More 2   19      
Commercial portfolio | Commercial lease financing            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 14   32      
Accruing Past Due 90 Days or More 32   20      
Commercial portfolio | U.S. small business commercial | United States            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 76   50      
Accruing Past Due 90 Days or More 77   97      
Nonperforming Loans | Residential Mortgage            
Financing Receivable, Past Due [Line Items]            
Nonperforming Loans and Leases 561   740      
Accruing Past Due 90 Days or More $ 276   $ 348