Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Past Due (Details)

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Outstanding Loans and Leases and Allowance for Credit Losses - Past Due (Details) - USD ($)
$ in Millions
Mar. 31, 2024
Dec. 31, 2023
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 1,049,156 $ 1,053,732
Percentage of outstandings, total outstanding 100.00% 100.00%
Loans and leases, measured at fair value $ 2,938 $ 3,569
Asset Pledged as Collateral    
Financing Receivable, Past Due [Line Items]    
Loans and leases 32,800 33,700
Asset Pledged as Collateral | Federal Reserve Bank And Federal Home Loan Bank    
Financing Receivable, Past Due [Line Items]    
Loans and leases 226,500 246,000
Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 2,938 $ 3,569
Percentage of outstandings, total outstanding 0.28% 0.34%
Direct/indirect consumer | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Nonperforming loans $ 46 $ 39
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases 454,272 459,965
Consumer Portfolio Segment | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 454,037 459,722
Consumer Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Loans and leases 235 243
Consumer Portfolio Segment | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases, measured at fair value 62 66
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Loans and leases, measured at fair value 173 177
Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Nonperforming loans 1,600 1,600
Consumer real estate | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 227,435 228,403
Consumer real estate | Residential Mortgage | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 227,435 228,403
Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 25,185 25,527
Consumer real estate | Home equity | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 25,185 25,527
Credit card and other consumer | Credit card | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 98,453 102,200
Credit card and other consumer | Direct/indirect consumer | Dealer Financial Services Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 54,100 53,900
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 45,300 46,000
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,700 2,800
Credit card and other consumer | Direct/indirect consumer | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 102,849 103,468
Credit card and other consumer | Other consumer | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 115 124
Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 594,884 593,767
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 362,744 358,931
Loans and leases, measured at fair value 1,700 2,200
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 123,073 124,581
Loans and leases, measured at fair value 965 1,200
Commercial | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 592,181 590,441
Commercial | Carrying Value | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 362,744 358,931
Commercial | Carrying Value | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 123,073 124,581
Commercial | Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,703 3,326
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 71,652 72,878
Commercial | Commercial real estate | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 65,500 66,800
Commercial | Commercial real estate | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 6,200 6,100
Commercial | Commercial real estate | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 71,652 72,878
Commercial | Commercial lease financing | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 14,781 14,854
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 9,611 9,415
Commercial | U.S. small business commercial | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 19,931 19,197
30 to 59 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 3,292 $ 3,273
Percentage of outstandings 0.32% 0.31%
30 to 59 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 2,092 $ 2,253
30 to 59 Days Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 175 198
30 to 59 Days Past Due | Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 167 150
30 to 59 Days Past Due | Consumer real estate | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,049 1,177
30 to 59 Days Past Due | Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 85 90
30 to 59 Days Past Due | Credit card and other consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Loans and leases 661 680
30 to 59 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 297 306
30 to 59 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
30 to 59 Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,200 1,020
30 to 59 Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 553 477
30 to 59 Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 29 86
30 to 59 Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 403 247
30 to 59 Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 50 44
30 to 59 Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 165 166
60 to 89 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 1,395 $ 1,301
Percentage of outstandings 0.13% 0.12%
60 to 89 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 873 $ 954
60 to 89 Days Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 72 77
60 to 89 Days Past Due | Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 103 102
60 to 89 Days Past Due | Consumer real estate | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 261 302
60 to 89 Days Past Due | Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 35 38
60 to 89 Days Past Due | Credit card and other consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Loans and leases 486 515
60 to 89 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 91 99
60 to 89 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
60 to 89 Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 522 347
60 to 89 Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 80 96
60 to 89 Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1 21
60 to 89 Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 319 133
60 to 89 Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 39 8
60 to 89 Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 83 89
90+ Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 3,502 $ 3,307
Percentage of outstandings 0.33% 0.31%
90+ Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 2,287 $ 2,305
90+ Days Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 230 252
90+ Days Past Due | Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 676 738
90+ Days Past Due | Consumer real estate | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 761 829
90+ Days Past Due | Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 145 161
90+ Days Past Due | Credit card and other consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,299 1,224
90+ Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 82 91
90+ Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
90+ Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,215 1,002
90+ Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 248 225
90+ Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 55 64
90+ Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 684 505
90+ Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 27 24
90+ Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 201 184
Total Past Due 30 Days or More    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 8,189 $ 7,881
Percentage of outstandings 0.78% 0.75%
Total Past Due 30 Days or More | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 5,252 $ 5,512
Total Past Due 30 Days or More | Consumer real estate | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,071 2,308
Total Past Due 30 Days or More | Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 265 289
Total Past Due 30 Days or More | Credit card and other consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,446 2,419
Total Past Due 30 Days or More | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 470 496
Total Past Due 30 Days or More | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
Total Past Due 30 Days or More | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,937 2,369
Total Past Due 30 Days or More | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 881 798
Total Past Due 30 Days or More | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 85 171
Total Past Due 30 Days or More | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,406 885
Total Past Due 30 Days or More | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 116 76
Total Past Due 30 Days or More | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 449 439
Total Current or Less Than 30 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 1,038,029 $ 1,042,282
Percentage of outstandings, total outstanding 98.94% 98.91%
Total Current or Less Than 30 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 448,785 $ 454,210
Total Current or Less Than 30 Days Past Due | Consumer real estate | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 225,364 226,095
Total Current or Less Than 30 Days Past Due | Consumer real estate | Home equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 24,920 25,238
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Loans and leases 96,007 99,781
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 102,379 102,972
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 115 124
Total Current or Less Than 30 Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 589,244 588,072
Total Current or Less Than 30 Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 361,863 358,133
Total Current or Less Than 30 Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 122,988 124,410
Total Current or Less Than 30 Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 70,246 71,993
Total Current or Less Than 30 Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 14,665 14,778
Total Current or Less Than 30 Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 19,482 $ 18,758