Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.21.2
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Sep. 30, 2021
Dec. 31, 2020
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 4,714 $ 4,952
Accruing past due 90 days or more $ 1,330 $ 2,082
Nonperforming loans and leases, percent outstanding 0.51% 0.54%
Accruing past due 90 days or more, percent outstanding 0.14% 0.23%
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 3,017 $ 2,725
Accruing past due 90 days or more 1,106 1,698
Consumer Portfolio Segment | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,296 2,005
Accruing past due 90 days or more 648 762
Consumer Portfolio Segment | Residential Mortgage With Negative Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,984 1,378
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 676 649
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home Equity Line of Credit With Negative Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 419 347
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Credit card    
Financing Receivable, Past Due [Line Items]    
Accruing past due 90 days or more 450 903
Consumer Portfolio Segment | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 45 71
Accruing past due 90 days or more 8 33
Commercial    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,697 2,227
Accruing past due 90 days or more 224 384
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 909 1,243
Accruing past due 90 days or more 84 228
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 272 418
Accruing past due 90 days or more 60 10
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 414 404
Accruing past due 90 days or more 5 6
Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 70 87
Accruing past due 90 days or more 11 25
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 32 75
Accruing past due 90 days or more 64 115
Nonperforming Loans | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 466 537
Accruing past due 90 days or more $ 182 $ 225