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Outstanding Loans and Leases - Nonperforming (Details) (USD $)
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Sep. 30, 2013
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Dec. 31, 2012
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Home Equity Loans Reclassified to Nonperforming |
$ 1,300,000,000
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|
$ 1,500,000,000
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| Nonperforming Loans and Leases |
19,366,000,000
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[1] |
22,655,000,000
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[1] |
| Accruing Past Due 90 Days or More |
19,874,000,000
|
|
24,582,000,000
|
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| Nonaccruing Troubled Debt Restructurings Excluded from Nonperforming Loans |
356,000,000
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|
521,000,000
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Consumer Portfolio Segment [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
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| Nonperforming Loans and Leases |
17,581,000,000
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[1] |
19,431,000,000
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[1] |
| Accruing Past Due 90 Days or More |
19,589,000,000
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|
24,353,000,000
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Commercial [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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|
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| Nonperforming Loans and Leases |
1,785,000,000
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[1] |
3,224,000,000
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[1] |
| Accruing Past Due 90 Days or More |
285,000,000
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|
229,000,000
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Residential Mortgage [Member]
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|
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
|
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| Loan Receivable Curtailed By Federal Housing Administration |
13,900,000,000
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|
17,800,000,000
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| Insured Loan Receivable Curtailed And Accruing Interest |
4,100,000,000
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|
4,400,000,000
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Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
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|
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
|
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| Nonperforming Loans and Leases |
3,479,000,000
|
[1],[2] |
3,193,000,000
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[1],[2] |
| Accruing Past Due 90 Days or More |
5,207,000,000
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[2] |
3,984,000,000
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[2] |
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Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
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| Nonperforming Loans and Leases |
9,849,000,000
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[1],[2] |
11,862,000,000
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[1],[2] |
| Accruing Past Due 90 Days or More |
12,753,000,000
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[2] |
18,173,000,000
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[2] |
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Home Equity [Member] | Core Sub Portfolio Segment [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
|
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| Nonperforming Loans and Leases |
1,417,000,000
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[1] |
1,265,000,000
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[1] |
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Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment [Member]
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|
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
|
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| Nonperforming Loans and Leases |
2,759,000,000
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[1] |
3,017,000,000
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[1] |
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Consumer Credit Card Financing Receivable [Member] | UNITED STATES
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
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| Accruing Past Due 90 Days or More |
1,049,000,000
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|
1,437,000,000
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Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
|
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| Accruing Past Due 90 Days or More |
142,000,000
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|
212,000,000
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Direct And Indirect Consumer Financing Receivable [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
|
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| Nonperforming Loans and Leases |
59,000,000
|
[1] |
92,000,000
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[1] |
| Accruing Past Due 90 Days or More |
437,000,000
|
|
545,000,000
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Other consumer [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
|
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| Nonperforming Loans and Leases |
18,000,000
|
[1] |
2,000,000
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[1] |
| Accruing Past Due 90 Days or More |
1,000,000
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|
2,000,000
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Commercial Credit Card Financing Receivable [Member] | UNITED STATES
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
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| Nonperforming Loans and Leases |
1,059,000,000
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[1] |
1,484,000,000
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[1] |
| Accruing Past Due 90 Days or More |
57,000,000
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|
65,000,000
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Commercial Credit Card Financing Receivable [Member] | Non-U.S. Commercial
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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|
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| Nonperforming Loans and Leases |
86,000,000
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[1] |
68,000,000
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[1] |
| Accruing Past Due 90 Days or More |
3,000,000
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Commercial Real Estate [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
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| Nonperforming Loans and Leases |
488,000,000
|
[1] |
1,513,000,000
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[1] |
| Accruing Past Due 90 Days or More |
76,000,000
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|
29,000,000
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Commercial Lease Financing [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
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| Nonperforming Loans and Leases |
49,000,000
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[1] |
44,000,000
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[1] |
| Accruing Past Due 90 Days or More |
66,000,000
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|
15,000,000
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U.S. Small Business Commercial
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Nonperforming Loans and Leases |
103,000,000
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[1] |
115,000,000
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[1] |
| Accruing Past Due 90 Days or More |
83,000,000
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|
120,000,000
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Loans Discharged in Chapter Seven Bankruptcy [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge |
1,900,000,000
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| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, Current with Contractual Payments |
1,000,000,000
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| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, 90 Or More Days Past Due |
$ 742,000,000
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Discharged More Than Twelve Months Ago [Member] | Loans Discharged in Chapter Seven Bankruptcy [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, Current with Contractual Payments, Percent |
70.00%
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Discharged More Than Twenty Four Months Ago [Member] | Loans Discharged in Chapter Seven Bankruptcy [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] |
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| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, Current with Contractual Payments, Percent |
50.00%
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