Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other TDRs (Details)

v2.4.0.8
Outstanding Loans and Leases - Credit Card and Other TDRs (Details) (USD $)
 3 Months Ended 9 Months Ended
Sep. 30, 2013
Sep. 30, 2012
Sep. 30, 2013
Sep. 30, 2012
Dec. 31, 2012
Financing Receivable, Modifications [Line Items]          
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 80.04%   80.04%   78.58%
Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment $ 1,370,000,000   $ 1,370,000,000   $ 2,456,000,000
External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 839,000,000   839,000,000   1,216,000,000
Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 207,000,000   207,000,000   274,000,000
Consumer Credit Card Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Unpaid Principal Balance 179,000,000 208,000,000 420,000,000 594,000,000  
Carrying Value 180,000,000 [1] 215,000,000 [1] 419,000,000 [1] 609,000,000 [1]  
Pre Modification Interest Rate 19.65% 21.00% 19.51% 20.26%  
Post Modification Interest Rate 3.85% 3.73% 4.13% 4.41%  
Net Charge-Offs 8,000,000 8,000,000 106,000,000 137,000,000  
Consumer Credit Card Financing Receivable [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 1,706,000,000   1,706,000,000   2,856,000,000
Impaired Financing Receivable, Recorded Investment 1,716,000,000 [1]   1,716,000,000 [1]   2,871,000,000 [1]
Impaired Financing Receivable, Related Allowance 370,000,000   370,000,000   719,000,000
Impaired Financing Receivable, Average Recorded Investment 1,926,000,000 3,727,000,000 2,310,000,000 4,380,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 30,000,000 [2] 58,000,000 [2] 108,000,000 [2] 204,000,000 [2]  
Financing Receivable, Modifications, Recorded Investment 1,716,000,000   1,716,000,000   2,871,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 83.74%   83.74%   81.48%
Unpaid Principal Balance 100,000,000 102,000,000 237,000,000 342,000,000  
Carrying Value 102,000,000 [1] 105,000,000 [1] 240,000,000 [1] 346,000,000 [1]  
Pre Modification Interest Rate 16.86% 17.37% 16.88% 17.73%  
Post Modification Interest Rate 5.70% 6.32% 5.96% 6.37%  
Net Charge-Offs 2,000,000 2,000,000 16,000,000 23,000,000  
New Loans, Expected Default Rate Within Twelve Months of Modification, Percent     23.00%    
Finance Receivable, Post Modification, Entering Default Status 11,000,000 40,000,000 49,000,000 173,000,000  
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 246,000,000   246,000,000   311,000,000
Impaired Financing Receivable, Recorded Investment 250,000,000 [1]   250,000,000 [1]   316,000,000 [1]
Impaired Financing Receivable, Related Allowance 161,000,000   161,000,000   198,000,000
Impaired Financing Receivable, Average Recorded Investment 254,000,000 447,000,000 274,000,000 509,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 2,000,000 [2] 2,000,000 [2] 6,000,000 [2] 7,000,000 [2]  
Financing Receivable, Modifications, Recorded Investment 250,000,000   250,000,000   316,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 49.34%   49.34%   43.71%
Unpaid Principal Balance 61,000,000 90,000,000 138,000,000 194,000,000  
Carrying Value 64,000,000 [1] 94,000,000 [1] 143,000,000 [1] 204,000,000 [1]  
Pre Modification Interest Rate 26.09% 26.13% 26.04% 26.18%  
Post Modification Interest Rate 0.67% 0.77% 0.87% 1.05%  
Net Charge-Offs 2,000,000 4,000,000 78,000,000 111,000,000  
New Loans, Expected Default Rate Within Twelve Months of Modification, Percent     69.00%    
Finance Receivable, Post Modification, Entering Default Status 60,000,000 69,000,000 181,000,000 228,000,000  
Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value 100,000,000 126,000,000 221,000,000 372,000,000  
Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 1,016,000,000   1,016,000,000   1,887,000,000
Carrying Value 62,000,000 64,000,000 132,000,000 221,000,000  
Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 78,000,000   78,000,000   99,000,000
Carrying Value 32,000,000 51,000,000 73,000,000 109,000,000  
Consumer Credit Card Financing Receivable [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value 74,000,000 89,000,000 185,000,000 237,000,000  
Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 681,000,000   681,000,000   953,000,000
Carrying Value 40,000,000 41,000,000 108,000,000 125,000,000  
Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 27,000,000   27,000,000   38,000,000
Carrying Value 32,000,000 43,000,000 70,000,000 95,000,000  
Consumer Credit Card Financing Receivable [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Carrying Value 6,000,000 0 13,000,000 0  
Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 19,000,000   19,000,000   31,000,000
Carrying Value    0    0  
Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 145,000,000   145,000,000   179,000,000
Carrying Value          0  
Direct And Indirect Consumer Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 432,000,000   432,000,000   738,000,000
Impaired Financing Receivable, Recorded Investment 389,000,000 [1]   389,000,000 [1]   694,000,000 [1]
Impaired Financing Receivable, Related Allowance 104,000,000   104,000,000   210,000,000
Impaired Financing Receivable, Average Recorded Investment 444,000,000 864,000,000 543,000,000 1,003,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 5,000,000 [2] 12,000,000 [2] 20,000,000 [2] 41,000,000 [2]  
Financing Receivable, Modifications, Recorded Investment 389,000,000   389,000,000   694,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 84.62%   84.62%   83.11%
Unpaid Principal Balance 16,000,000 14,000,000 41,000,000 50,000,000  
Carrying Value 12,000,000 [1] 14,000,000 [1] 31,000,000 [1] 51,000,000 [1]  
Pre Modification Interest Rate 10.89% 15.40% 11.17% 15.40%  
Post Modification Interest Rate 4.68% 3.90% 4.90% 4.14%  
Net Charge-Offs 4,000,000 2,000,000 12,000,000 3,000,000  
New Loans, Expected Default Rate Within Twelve Months of Modification, Percent     19.00%    
Finance Receivable, Post Modification, Entering Default Status 1,000,000 6,000,000 4,000,000 31,000,000  
Direct And Indirect Consumer Financing Receivable [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 215,000,000   215,000,000   405,000,000
Carrying Value 4,000,000 9,000,000 11,000,000 34,000,000  
Direct And Indirect Consumer Financing Receivable [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 131,000,000   131,000,000   225,000,000
Carrying Value 2,000,000 5,000,000 7,000,000 17,000,000  
Direct And Indirect Consumer Financing Receivable [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 43,000,000   43,000,000   64,000,000
Carrying Value 6,000,000    13,000,000     
Consumer Portfolio Segment [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 2,416,000,000   2,416,000,000   3,946,000,000
Modifications, Troubled Debt Restructurings, Current or Less than Thirty Days Past Due 1,900,000,000   1,900,000,000    
Other consumer [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 62,000,000   62,000,000   65,000,000
Impaired Financing Receivable, Recorded Investment 61,000,000 [1]   61,000,000 [1]   65,000,000 [1]
Impaired Financing Receivable, Related Allowance 10,000,000   10,000,000   12,000,000
Impaired Financing Receivable, Average Recorded Investment 61,000,000 64,000,000 62,000,000 67,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 1,000,000 [2] 1,000,000 [2] 3,000,000 [2] 3,000,000 [2]  
Financing Receivable, Modifications, Recorded Investment 61,000,000   61,000,000   65,000,000
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 73.13%   73.13%   72.73%
Unpaid Principal Balance 2,000,000 2,000,000 4,000,000 8,000,000  
Carrying Value 2,000,000 [1] 2,000,000 [1] 5,000,000 [1] 8,000,000 [1]  
Pre Modification Interest Rate 9.10% 9.91% 9.35% 10.01%  
Post Modification Interest Rate 6.01% 6.17% 5.40% 6.62%  
Net Charge-Offs    0    0  
Other consumer [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 61,000,000   61,000,000   65,000,000
Carrying Value 2,000,000 2,000,000 5,000,000 8,000,000  
Other consumer [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 0   0   0
Carrying Value 0 0 0 0  
Other consumer [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 0   0   0
Carrying Value              
Financing Receivable With Related Allowance [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 1,706,000,000   1,706,000,000   2,856,000,000
Impaired Financing Receivable, Recorded Investment 1,716,000,000 [1]   1,716,000,000 [1]   2,871,000,000 [1]
Impaired Financing Receivable, Related Allowance 370,000,000   370,000,000   719,000,000
Impaired Financing Receivable, Average Recorded Investment 1,926,000,000 3,727,000,000 2,310,000,000 4,380,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 30,000,000 [2] 58,000,000 [2] 108,000,000 [2] 204,000,000 [2]  
Financing Receivable With Related Allowance [Member] | Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 246,000,000   246,000,000   311,000,000
Impaired Financing Receivable, Recorded Investment 250,000,000 [1]   250,000,000 [1]   316,000,000 [1]
Impaired Financing Receivable, Related Allowance 161,000,000   161,000,000   198,000,000
Impaired Financing Receivable, Average Recorded Investment 254,000,000 447,000,000 274,000,000 509,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 2,000,000 [2] 2,000,000 [2] 6,000,000 [2] 7,000,000 [2]  
Financing Receivable With Related Allowance [Member] | Direct And Indirect Consumer Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 351,000,000   351,000,000   633,000,000
Impaired Financing Receivable, Recorded Investment 352,000,000 [1]   352,000,000 [1]   636,000,000 [1]
Impaired Financing Receivable, Related Allowance 104,000,000   104,000,000   210,000,000
Impaired Financing Receivable, Average Recorded Investment 406,000,000 864,000,000 498,000,000 1,003,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 5,000,000 [2] 12,000,000 [2] 20,000,000 [2] 41,000,000 [2]  
Financing Receivable With Related Allowance [Member] | Other consumer [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 28,000,000   28,000,000   30,000,000
Impaired Financing Receivable, Recorded Investment 27,000,000 [1]   27,000,000 [1]   30,000,000 [1]
Impaired Financing Receivable, Related Allowance 10,000,000   10,000,000   12,000,000
Impaired Financing Receivable, Average Recorded Investment 27,000,000 30,000,000 28,000,000 32,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 1,000,000 [2] 0 [2] 2,000,000 [2] 1,000,000 [2]  
Financing Receivable Without Related Allowance [Member] | Direct And Indirect Consumer Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 81,000,000   81,000,000   105,000,000
Impaired Financing Receivable, Recorded Investment 37,000,000 [1]   37,000,000 [1]   58,000,000 [1]
Impaired Financing Receivable, Related Allowance 0   0   0
Impaired Financing Receivable, Average Recorded Investment 38,000,000 0 45,000,000 0  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 0 [2] 0 [2] 0 [2] 0 [2]  
Financing Receivable Without Related Allowance [Member] | Other consumer [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 34,000,000   34,000,000   35,000,000
Impaired Financing Receivable, Recorded Investment 34,000,000 [1]   34,000,000 [1]   35,000,000 [1]
Impaired Financing Receivable, Related Allowance 0   0   0
Impaired Financing Receivable, Average Recorded Investment 34,000,000 34,000,000 34,000,000 35,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method $ 0 [2] $ 1,000,000 [2] $ 1,000,000 [2] $ 2,000,000 [2]  
[1] Includes accrued interest and fees.
[2] Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.