Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other TDRs (Details)

v2.4.0.8
Outstanding Loans and Leases - Credit Card and Other TDRs (Details) (USD $)
In Millions, unless otherwise specified
 3 Months Ended 6 Months Ended
Jun. 30, 2014
Jun. 30, 2013
Jun. 30, 2014
Jun. 30, 2013
Dec. 31, 2013
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment $ 1,541   $ 1,541   $ 2,079
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 79.00%   79.00%   78.77%
Carrying Value 153 161 303 307  
Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 807   807   1,143
Carrying Value 64 50 132 102  
External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 564   564   739
Carrying Value 32 43 63 84  
Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 170 [1]   170 [1]   197 [1]
Carrying Value 57 [1] 68 [1] 108 [1] 121 [1]  
Consumer Credit Card Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Unpaid Principal Balance 139 162 275 308  
Carrying Value 153 [2] 161 [2] 303 [2] 307 [2]  
Pre Modification Interest Rate 19.30% 20.26% 19.32% 20.11%  
Post Modification Interest Rate 3.37% 3.61% 3.47% 3.73%  
Net Charge-Offs 27 30 35 39  
Consumer Credit Card Financing Receivable [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 1,013   1,013   1,384
Impaired Financing Receivable, Recorded Investment 1,076 [2]   1,076 [2]   1,465 [2]
Impaired Financing Receivable, Related Allowance 257   257   337
Impaired Financing Receivable, Average Recorded Investment 1,205 2,287 1,306 2,505  
Impaired Financing Receivable, Interest Income, Accrual Method 18 [3] 36 [3] 40 [3] 78 [3]  
Impaired Financing Receivable, with Related Allowance, Unpaid Principal Balance 1,013   1,013   1,384
Impaired Financing Receivable, with Related Allowance, Recorded Investment 1,076 [2]   1,076 [2]   1,465 [2]
Impaired Financing Receivable, with Related Allowance, Average Recorded Investment 1,205 2,287 1,306 2,505  
Impaired Financing Receivable, with Related Allowance, Interest Income, Accrual Method 18 [3] 36 [3] 40 [3] 78 [3]  
Financing Receivable, Modifications, Recorded Investment 1,076   1,076   1,465
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 84.27%   84.27%   82.77%
Unpaid Principal Balance 78 75 159 151  
Carrying Value 87 [2] 76 [2] 176 [2] 153 [2]  
Pre Modification Interest Rate 16.74% 16.86% 16.70% 16.91%  
Post Modification Interest Rate 5.03% 6.07% 5.13% 6.13%  
Net Charge-Offs 8 5 11 7  
New Loans, Expected Default Rate Within Twelve Months of Modification, Percent     14.00%    
Finance Receivable, Post Modification, Entering Default Status 12 14 25 38  
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 174   174   200
Impaired Financing Receivable, Recorded Investment 216 [2]   216 [2]   240 [2]
Impaired Financing Receivable, Related Allowance 127   127   149
Impaired Financing Receivable, Average Recorded Investment 224 273 230 284  
Impaired Financing Receivable, Interest Income, Accrual Method 1 [3] 2 [3] 3 [3] 4 [3]  
Impaired Financing Receivable, with Related Allowance, Unpaid Principal Balance 174   174   200
Impaired Financing Receivable, with Related Allowance, Recorded Investment 216 [2]   216 [2]   240 [2]
Impaired Financing Receivable, with Related Allowance, Average Recorded Investment 224 273 230 284  
Impaired Financing Receivable, with Related Allowance, Interest Income, Accrual Method 1 [3] 2 [3] 3 [3] 4 [3]  
Financing Receivable, Modifications, Recorded Investment 216   216   240
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 48.07%   48.07%   49.01%
Unpaid Principal Balance 47 68 91 123  
Carrying Value 55 [2] 71 [2] 107 [2] 129 [2]  
Pre Modification Interest Rate 25.36% 26.17% 25.47% 26.16%  
Post Modification Interest Rate 0.41% 0.67% 0.48% 0.71%  
Net Charge-Offs 15 22 17 25  
New Loans, Expected Default Rate Within Twelve Months of Modification, Percent     76.00%    
Finance Receivable, Post Modification, Entering Default Status 54 59 110 121  
Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 587   587   842
Carrying Value 58 39 119 80  
Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 64   64   71
Carrying Value 1 6 4 12  
Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 477   477   607
Carrying Value 29 37 57 73  
Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 24   24   26
Carrying Value 2 3 4 6  
Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | UNITED STATES
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 12 [1]   12 [1]   16 [1]
Carrying Value    [1] 0 [1]    [1] 0 [1]  
Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | Non-U.S. Commercial
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 128 [1]   128 [1]   143 [1]
Carrying Value 52 [1] 62 [1] 99 [1] 111 [1]  
Direct And Indirect Consumer Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 203   203   317
Impaired Financing Receivable, with No Related Allowance, Unpaid Principal Balance 65   65   75
Impaired Financing Receivable, with No Related Allowance, Recorded Investment 27 [2]   27 [2]   32 [2]
Impaired Financing Receivable, Recorded Investment 190 [2]   190 [2]   314 [2]
Impaired Financing Receivable, Related Allowance 45   45   84
Impaired Financing Receivable, with No Related Allowance, Average Recorded Investment 30 44 29 48  
Impaired Financing Receivable, with No Related Allowance, Interest Income, Accrual Method 0 [3] 0 [3] 0 [3] 0 [3]  
Impaired Financing Receivable, Average Recorded Investment 226 537 256 593  
Impaired Financing Receivable, Interest Income, Accrual Method 3 [3] 7 [3] 6 [3] 15 [3]  
Impaired Financing Receivable, with Related Allowance, Unpaid Principal Balance 138   138   242
Impaired Financing Receivable, with Related Allowance, Recorded Investment 163 [2]   163 [2]   282 [2]
Impaired Financing Receivable, with Related Allowance, Average Recorded Investment 196 493 227 545  
Impaired Financing Receivable, with Related Allowance, Interest Income, Accrual Method 3 [3] 7 [3] 6 [3] 15 [3]  
Financing Receivable, Modifications, Recorded Investment 190   190   314
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 85.36%   85.36%   84.29%
Unpaid Principal Balance 11 17 20 31  
Carrying Value 8 [2] 12 [2] 15 [2] 22 [2]  
Pre Modification Interest Rate 8.64% 8.92% 9.35% 9.54%  
Post Modification Interest Rate 4.87% 5.18% 4.68% 5.25%  
Net Charge-Offs 4 3 7 7  
New Loans, Expected Default Rate Within Twelve Months of Modification, Percent     10.00%    
Finance Receivable, Post Modification, Entering Default Status 1 1 3 3  
Direct And Indirect Consumer Financing Receivable [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 97   97   170
Carrying Value 2 3 4 7  
Direct And Indirect Consumer Financing Receivable [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 63   63   106
Carrying Value 1 3 2 5  
Direct And Indirect Consumer Financing Receivable [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 30 [1]   30 [1]   38 [1]
Carrying Value 5 [1] 6 [1] 9 [1] 10 [1]  
Other consumer [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Unpaid Principal Balance 60   60   61
Impaired Financing Receivable, with No Related Allowance, Unpaid Principal Balance 35   35   34
Impaired Financing Receivable, with No Related Allowance, Recorded Investment 35 [2]   35 [2]   34 [2]
Impaired Financing Receivable, Recorded Investment 59 [2]   59 [2]   60 [2]
Impaired Financing Receivable, Related Allowance 9   9   9
Impaired Financing Receivable, with No Related Allowance, Average Recorded Investment 34 35 34 35  
Impaired Financing Receivable, with No Related Allowance, Interest Income, Accrual Method 0 [3] 1 [3] 1 [3] 1 [3]  
Impaired Financing Receivable, Average Recorded Investment 58 63 59 64  
Impaired Financing Receivable, Interest Income, Accrual Method 1 [3] 1 [3] 2 [3] 2 [3]  
Impaired Financing Receivable, with Related Allowance, Unpaid Principal Balance 25   25   27
Impaired Financing Receivable, with Related Allowance, Recorded Investment 24 [2]   24 [2]   26 [2]
Impaired Financing Receivable, with Related Allowance, Average Recorded Investment 24 28 25 29  
Impaired Financing Receivable, with Related Allowance, Interest Income, Accrual Method 1 [3] 0 [3] 1 [3] 1 [3]  
Financing Receivable, Modifications, Recorded Investment 59   59   60
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 75.35%   75.35%   71.08%
Unpaid Principal Balance 3 2 5 3  
Carrying Value 3 [2] 2 [2] 5 [2] 3 [2]  
Pre Modification Interest Rate 9.64% 9.53% 9.13% 9.48%  
Post Modification Interest Rate 5.66% 4.51% 5.31% 5.26%  
Net Charge-Offs    0    0  
Other consumer [Member] | Internal Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 59   59   60
Carrying Value 3 2 5 3  
Other consumer [Member] | External Programs [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 0   0   0
Carrying Value 0 0 0 0  
Other consumer [Member] | Other Program [Member]
          
Financing Receivable, Modifications [Line Items]          
Financing Receivable, Modifications, Recorded Investment 0 [1]   0 [1]   0 [1]
Carrying Value    [1]    [1]    [1]    [1]  
Financing Receivable Without Related Allowance [Member] | Direct And Indirect Consumer Financing Receivable [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Related Allowance 0   0   0
Financing Receivable Without Related Allowance [Member] | Other consumer [Member]
          
Financing Receivable, Modifications [Line Items]          
Impaired Financing Receivable, Related Allowance $ 0   $ 0   $ 0
[1] Other TDRs for non-U.S. credit card include modifications of accounts that are ineligible for a fixed payment plan.
[2] Includes accrued interest and fees.
[3] Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the principal is considered collectible.