Quarterly report pursuant to Section 13 or 15(d)

Shareholders' Equity (Details)

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Shareholders' Equity (Details) (USD $)
0 Months Ended 3 Months Ended 9 Months Ended 0 Months Ended 0 Months Ended 3 Months Ended 9 Months Ended
Sep. 26, 2014
Aug. 06, 2014
Jun. 18, 2014
Feb. 11, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Sep. 30, 2013
Sep. 30, 2014
Sep. 30, 2013
Sep. 30, 2014
Key Associate Stock Plan
Restricted Stock Units (RSUs)
Sep. 30, 2014
Key Associate Stock Plan
Restricted Stock Units (RSUs)
Anniversary One
Sep. 30, 2014
Key Associate Stock Plan
Restricted Stock Units (RSUs)
Anniversary Two
Sep. 30, 2014
Key Associate Stock Plan
Restricted Stock Units (RSUs)
Anniversary Three
Sep. 05, 2014
Series X Preferred Stock
Sep. 09, 2014
Series W Preferred Stock
Sep. 30, 2014
Series X, W, Z Preferred Stock
Sep. 30, 2014
Warrants Expiring January 16, 2019
Sep. 26, 2014
Warrants Expiring January 16, 2019
Jun. 30, 2014
Warrants Expiring January 16, 2019
Sep. 30, 2014
Warrants Expiring October 18, 2018
Oct. 23, 2014
Subsequent Event
Oct. 23, 2014
Subsequent Event
Series Z Preferred Stock
Jun. 30, 2014
Common Stock
Mar. 31, 2014
Common Stock
Sep. 30, 2014
Common Stock
Class of Stock [Line Items]                                                    
Common stock dividends declared (in usd per share)   $ 0.05 $ 0.01 $ 0.01                                   $ 0.05        
Cash dividends declared per common share (dollars per share) $ 0.05       $ 0.05     $ 0.01 $ 0.07 $ 0.03                                
Redempmtion of stock (shares)                                               14,400,000 86,700,000  
Redempmtion of stock                 $ 1,675,000,000 $ 1,869,000,000                           $ 233,000,000 $ 1,400,000,000  
Stock issued (shares)                                                   41,000,000
Shares paid for tax withholding for share based compensation (shares)                                                   16,000,000
Share-based compensation, number of shares authorized (shares)         1,800,000,000       1,800,000,000                                  
Warrants outstanding                                   150,400,000     121,800,000          
Minimum required dividend rate                                   $ 0.01     $ 0.32          
Exercise price per warrant                                     $ 13.27 $ 13.30            
Preferred stock dividends         238,000,000 256,000,000 238,000,000   732,000,000 993,000,000                                
Shares issued during the period (shares)                             80,000 44,000             56,000      
Preferred stock dividend rate                               6.625%                    
Issuance of preferred stock                 $ 4,561,000,000 $ 1,008,000,000         $ 2,000,000,000 $ 1,100,000,000             $ 1,400,000,000      
Liquidation preference (in usd per share)                                 $ 25,000                  
Awards granted in period                     133,000,000                              
Vesting percentage                       33.33% 33.33% 33.33%                        
Restricted stock units authorized to be converted to common stock upon vesting (shares)                     2,000,000