Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases - Commercial - Credit Quality Indicators (Details)

v3.3.1.900
Outstanding Loans and Leases - Commercial - Credit Quality Indicators (Details) - USD ($)
$ in Millions
Dec. 31, 2015
Dec. 31, 2014
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 903,001 $ 881,391
Loans and leases, measured at fair value 6,938 8,681
Commercial Portfolio Segment    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 446,832 392,821
Loans and leases, measured at fair value 5,067 6,604
Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 57,199 47,682
Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 27,370 24,866
Commercial Portfolio Segment | Pass rated | Commercial Real Estate    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 56,688 46,632
Commercial Portfolio Segment | Pass rated | Commercial Lease Financing    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 26,050 23,832
Commercial Portfolio Segment | Reservable criticized | Commercial Real Estate    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 511 1,050
Commercial Portfolio Segment | Reservable criticized | Commercial Lease Financing    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 1,320 1,034
Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 252,771 220,293
Loans and leases, measured at fair value 2,300 1,900
Commercial Portfolio Segment | United States | Commercial Real Estate    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 53,600 45,200
Commercial Portfolio Segment | United States | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 12,876 13,293
Commercial Portfolio Segment | United States | Pass rated    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 243,922 213,839
Commercial Portfolio Segment | United States | Pass rated | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 571 751
Commercial Portfolio Segment | United States | Reservable criticized    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 8,849 6,454
Commercial Portfolio Segment | United States | Reservable criticized | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 96 $ 182
Commercial Portfolio Segment | United States | Internal Credit Metrics | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Percentage outstanding, current or less than 30 days past due 98.00% 98.00%
Commercial Portfolio Segment | United States | Business Card and Small Business Loan | Refreshed FICO or Internal Credit Metric | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 670 $ 762
Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 91,549 80,083
Loans and leases, measured at fair value 2,800 4,700
Commercial Portfolio Segment | Non United States | Commercial Real Estate    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 3,500 2,500
Commercial Portfolio Segment | Non United States | Pass rated    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 87,905 79,367
Commercial Portfolio Segment | Non United States | Reservable criticized    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 3,644 716
Commercial Portfolio Segment | Less than 620 | United States | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 184 184
Commercial Portfolio Segment | Greater than or equal to 620 and less than 680 | United States | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 543 529
Commercial Portfolio Segment | Greater than or equal to 680 and less than 740 | United States | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 1,627 1,591
Commercial Portfolio Segment | Greater than or equal to 740 | United States | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 3,027 2,910
Commercial Portfolio Segment | Refreshed FICO score other internal credit metrics [Member] | United States | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 6,828 $ 7,146