Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details)

v3.3.1.900
Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details) - Consumer real estate - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Financing Receivable, Modifications [Line Items]      
Carrying Value $ 3,430 $ 5,712 $ 10,537
Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 488 832 2,022
Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 595 567 3,589
Trial modifications      
Financing Receivable, Modifications [Line Items]      
Carrying Value 1,968 3,603 3,497
Loans discharged in Chapter 7 bankruptcy      
Financing Receivable, Modifications [Line Items]      
Carrying Value 379 710 1,429
Contractual interest rate reduction | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 431 699 1,863
Contractual interest rate reduction | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 219 266 2,839
Capitalization of past due amounts | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 79 73 134
Principal and/or interest forbearance | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 11 34 59
Principal and/or interest forbearance | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 168 141 486
Other modifications | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 46 99 100
Other modifications | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 129 87 130
Residential Mortgage      
Financing Receivable, Modifications [Line Items]      
Carrying Value 2,655 5,120 10,016
Residential Mortgage | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 458 757 1,950
Residential Mortgage | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 418 421 3,505
Residential Mortgage | Trial modifications      
Financing Receivable, Modifications [Line Items]      
Carrying Value 1,516 3,421 3,410
Residential Mortgage | Loans discharged in Chapter 7 bankruptcy      
Financing Receivable, Modifications [Line Items]      
Carrying Value 263 521 1,151
Residential Mortgage | Contractual interest rate reduction | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 408 643 1,815
Residential Mortgage | Contractual interest rate reduction | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 191 244 2,799
Residential Mortgage | Capitalization of past due amounts | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 69 71 132
Residential Mortgage | Principal and/or interest forbearance | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 4 16 35
Residential Mortgage | Principal and/or interest forbearance | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 124 66 469
Residential Mortgage | Other modifications | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 46 98 100
Residential Mortgage | Other modifications | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 34 40 105
Home equity lines of credit      
Financing Receivable, Modifications [Line Items]      
Carrying Value 775 592 521
Home equity lines of credit | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 30 75 72
Home equity lines of credit | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 177 146 84
Home equity lines of credit | Trial modifications      
Financing Receivable, Modifications [Line Items]      
Carrying Value 452 182 87
Home equity lines of credit | Loans discharged in Chapter 7 bankruptcy      
Financing Receivable, Modifications [Line Items]      
Carrying Value 116 189 278
Home equity lines of credit | Contractual interest rate reduction | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 23 56 48
Home equity lines of credit | Contractual interest rate reduction | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 28 22 40
Home equity lines of credit | Capitalization of past due amounts | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 10 2 2
Home equity lines of credit | Principal and/or interest forbearance | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 7 18 24
Home equity lines of credit | Principal and/or interest forbearance | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 44 75 17
Home equity lines of credit | Other modifications | Modifications under government programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value 0 1 0
Home equity lines of credit | Other modifications | Modifications under proprietary programs      
Financing Receivable, Modifications [Line Items]      
Carrying Value $ 95 $ 47 $ 25