Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.22.1
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Mar. 31, 2022
Dec. 31, 2021
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 4,625 $ 4,567
Accruing past due 90 days or more $ 1,673 $ 1,457
Nonperforming loans and leases, percent outstanding 0.47% 0.47%
Accruing past due 90 days or more, percent outstanding 0.17% 0.15%
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 3,104 $ 2,989
Accruing past due 90 days or more 1,077 1,132
Consumer Portfolio Segment | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,422 2,284
Accruing past due 90 days or more 574 634
Consumer Portfolio Segment | Residential Mortgage With Negative Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,840 1,950
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 615 630
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home Equity Line of Credit With Negative Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 375 414
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Credit card    
Financing Receivable, Past Due [Line Items]    
Accruing past due 90 days or more 492 487
Consumer Portfolio Segment | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 67 75
Accruing past due 90 days or more 11 11
Commercial    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,521 1,578
Accruing past due 90 days or more 596 325
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 818 825
Accruing past due 90 days or more 195 171
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 268 268
Accruing past due 90 days or more 49 19
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 361 382
Accruing past due 90 days or more 17 40
Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 54 80
Accruing past due 90 days or more 14 8
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 20 23
Accruing past due 90 days or more 321 87
Nonperforming Loans | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 468 444
Accruing past due 90 days or more $ 106 $ 190