Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Quality Indicators (Details)

v2.4.0.6
Outstanding Loans and Leases - Credit Quality Indicators (Details) (USD $)
Mar. 31, 2013
Dec. 31, 2012
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases $ 911,592,000,000 $ 907,819,000,000
Financing Receivable, Acquired with Deteriorated Credit Quality 29,664,000,000 [1] 26,118,000,000 [1]
Loans Receivable, Fair Value Disclosure 8,820,000,000 9,002,000,000
Ninety Days Or More Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 4.06% [2] 4.30% [3]
Residential Mortgage [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 86,000,000 93,000,000
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Percent of Balances Current or Less Than 30 Days Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 97.00% 97.00%
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Thirty To Eighty Nine Days Past Due Member
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 1.00% 1.00%
Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Ninety Days Or More Past Due [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Percentage Of Outstandings By Aging 2.00% 2.00%
Home Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 22,004,000,000 [4],[5] 17,571,000,000 [4],[6]
Loans Receivable, Fair Value Disclosure 1,000,000,000 1,000,000,000
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 11,877,000,000 [4],[5],[7] 8,604,000,000 [4],[6],[7]
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,142,000,000 [4],[5],[7] 2,384,000,000 [4],[6],[7]
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 6,985,000,000 [4],[5],[7] 6,583,000,000 [4],[6],[7]
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 12,421,000,000 [4],[5] 8,711,000,000 [4],[6]
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Fico Score between 620 and 680 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,490,000,000 [4],[5] 2,740,000,000 [4],[6]
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Fico Score between 680 and 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 3,192,000,000 [4],[5] 2,995,000,000 [4],[6]
Home Loans [Member] | Residential Mortgage [Member] | Refreshed Fico Score Greater Than Or Equal To 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 2,901,000,000 [4],[5] 3,125,000,000 [4],[6]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 170,433,000,000 [4],[8],[9] 170,116,000,000 [10],[4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 84,300,000,000 [4],[7],[8] 80,585,000,000 [4],[7],[8]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 8,368,000,000 [4],[7],[8] 8,891,000,000 [4],[7],[8]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 10,182,000,000 [4],[7],[8] 12,984,000,000 [4],[7],[8]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Fully Insured Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 67,583,000,000 [11],[4],[8] 67,656,000,000 [11],[4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 6,350,000,000 [4],[8] 6,366,000,000 [4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score between 620 and 680 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 8,620,000,000 [4],[8] 8,561,000,000 [4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score between 680 and 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 24,639,000,000 [4],[8] 25,141,000,000 [4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score Greater Than Or Equal To 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 63,241,000,000 [4],[8] 62,392,000,000 [4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 64,487,000,000 [4],[8] 65,386,000,000 [4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 22,125,000,000 [4],[7],[8] 20,622,000,000 [4],[7],[8]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,013,000,000 [4],[7],[8] 5,103,000,000 [4],[7],[8]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,979,000,000 [4],[7],[8] 16,463,000,000 [4],[7],[8]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Fully Insured Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 23,370,000,000 [11],[4],[8] 23,198,000,000 [11],[4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,567,000,000 [4],[8] 14,325,000,000 [4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score between 620 and 680 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 6,526,000,000 [4],[8] 6,165,000,000 [4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score between 680 and 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 8,587,000,000 [4],[8] 8,618,000,000 [4],[8]
Home Loans [Member] | Residential Mortgage [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score Greater Than Or Equal To 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 12,437,000,000 [4],[8] 13,080,000,000 [4],[8]
Home Loans [Member] | Home Equity [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 7,660,000,000 [4] 8,547,000,000 [4]
Home Loans [Member] | Home Equity [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 1,980,000,000 [4],[7] 2,050,000,000 [4],[7]
Home Loans [Member] | Home Equity [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 736,000,000 [4],[7] 788,000,000 [4],[7]
Home Loans [Member] | Home Equity [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 4,944,000,000 [4],[7] 5,709,000,000 [4],[7]
Home Loans [Member] | Home Equity [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 1,388,000,000 [4] 1,930,000,000 [4]
Home Loans [Member] | Home Equity [Member] | Refreshed Fico Score between 620 and 680 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 1,342,000,000 [4] 1,500,000,000 [4]
Home Loans [Member] | Home Equity [Member] | Refreshed Fico Score between 680 and 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 2,181,000,000 [4] 2,278,000,000 [4]
Home Loans [Member] | Home Equity [Member] | Refreshed Fico Score Greater Than Or Equal To 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 2,749,000,000 [4] 2,839,000,000 [4]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 58,958,000,000 [4],[8] 60,851,000,000 [4],[8]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 44,202,000,000 [4],[7],[8] 44,971,000,000 [4],[7],[8]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,606,000,000 [4],[7],[8] 5,825,000,000 [4],[7],[8]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 9,150,000,000 [4],[7],[8] 10,055,000,000 [4],[7],[8]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,555,000,000 [4],[8] 2,586,000,000 [4],[8]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score between 620 and 680 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,416,000,000 [4],[8] 4,500,000,000 [4],[8]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score between 680 and 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 12,360,000,000 [4],[8] 12,625,000,000 [4],[8]
Home Loans [Member] | Home Equity [Member] | Core Sub Portfolio Segment [Member] | Refreshed Fico Score Greater Than Or Equal To 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 39,627,000,000 [4],[8] 41,140,000,000 [4],[8]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 36,600,000,000 [4],[8] 38,598,000,000 [4],[8]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Less Than Ninety Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 15,541,000,000 [4],[7],[8] 15,907,000,000 [4],[7],[8]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Greater Than Ninety Percent But Less Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 4,357,000,000 [4],[7],[8] 4,507,000,000 [4],[7],[8]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Loan To Value Greater Than Hundred Percent [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 16,702,000,000 [4],[7],[8] 18,184,000,000 [4],[7],[8]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,035,000,000 [4],[8] 5,408,000,000 [4],[8]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score between 620 and 680 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,600,000,000 [4],[8] 5,885,000,000 [4],[8]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score between 680 and 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 9,978,000,000 [4],[8] 10,387,000,000 [4],[8]
Home Loans [Member] | Home Equity [Member] | Legacy Asset Servicing Sub Portfolio Segment Excluding Countrywide PCI Loans [Member] | Refreshed Fico Score Greater Than Or Equal To 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 15,987,000,000 [4],[8] 16,918,000,000 [4],[8]
Consumer Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 29,664,000,000 [1] 26,118,000,000 [1]
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 90,047,000,000 94,835,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,788,000,000 6,188,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES | Refreshed Fico Score between 620 and 680 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 13,467,000,000 13,947,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES | Refreshed Fico Score between 680 and 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 35,881,000,000 37,167,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES | Refreshed Fico Score Greater Than Or Equal To 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 34,911,000,000 37,533,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 10,620,000,000 11,697,000,000
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial | Refreshed FICO score other internal credit metrics [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 10,620,000,000 [12],[13],[14] 11,697,000,000 [15],[16],[17]
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 81,518,000,000 [18] 83,205,000,000 [19]
Securities based lending overcollateralized 35,600,000,000 36,500,000,000
Loan Type No Longer Originated By Entity 4,600,000,000 4,800,000,000
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,680,000,000 1,896,000,000
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Refreshed Fico Score between 620 and 680 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 3,272,000,000 3,367,000,000
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Refreshed Fico Score between 680 and 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 9,555,000,000 9,592,000,000
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Refreshed Fico Score Greater Than Or Equal To 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 25,073,000,000 25,164,000,000
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Refreshed FICO score other internal credit metrics [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 41,938,000,000 [12],[13],[14] 43,186,000,000 [15],[16],[17]
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,696,000,000 [20],[21] 1,628,000,000 [22],[23]
Percent of Portfolio From Exited Business 80.00% 87.00%
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 636,000,000 [21] 668,000,000 [22]
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Refreshed Fico Score between 620 and 680 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 292,000,000 [21] 301,000,000 [22]
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Refreshed Fico Score between 680 and 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 222,000,000 [21] 232,000,000 [22]
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Refreshed Fico Score Greater Than Or Equal To 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 206,000,000 [21] 212,000,000 [22]
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Refreshed FICO score other internal credit metrics [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 340,000,000 [12],[13],[14],[21] 215,000,000 [15],[16],[17],[22]
Commercial Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 366,528,000,000 354,380,000,000
Loans Receivable, Fair Value Disclosure 7,779,000,000 [24] 7,997,000,000 [25]
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 201,360,000,000 [26] 197,126,000,000 [27]
Loans Receivable, Fair Value Disclosure 2,100,000,000 2,300,000,000
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | UNITED STATES | Pass [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 193,755,000,000 [26] 189,602,000,000 [27]
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | UNITED STATES | Risk Ratings Criticized [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 7,605,000,000 [26] 7,524,000,000 [27]
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | Non-U.S. Commercial
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 82,460,000,000 [26] 74,184,000,000 [27]
Loans Receivable, Fair Value Disclosure 5,700,000,000 5,700,000,000
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | Non-U.S. Commercial | Pass [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 81,089,000,000 [26] 72,688,000,000 [27]
Commercial Portfolio Segment [Member] | Commercial Financing Receivable [Member] | Non-U.S. Commercial | Risk Ratings Criticized [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,371,000,000 [26] 1,496,000,000 [27]
Commercial Portfolio Segment [Member] | Commercial Real Estate Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 39,060,000,000 [26],[28] 38,637,000,000 [27],[29]
Commercial Portfolio Segment [Member] | Commercial Real Estate Receivable [Member] | Pass [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 36,116,000,000 [26] 34,968,000,000 [27]
Commercial Portfolio Segment [Member] | Commercial Real Estate Receivable [Member] | Risk Ratings Criticized [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,944,000,000 [26] 3,669,000,000 [27]
Commercial Portfolio Segment [Member] | Finance Leases Financing Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 23,467,000,000 [26] 23,843,000,000 [27]
Commercial Portfolio Segment [Member] | Finance Leases Financing Receivable [Member] | Pass [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 22,510,000,000 [26] 22,874,000,000 [27]
Commercial Portfolio Segment [Member] | Finance Leases Financing Receivable [Member] | Risk Ratings Criticized [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 957,000,000 [26] 969,000,000 [27]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 12,402,000,000 12,593,000,000
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Refreshed Fico Score Less Than Six Hundred Twenty [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 375,000,000 [26],[30],[31] 400,000,000 [27],[30],[32]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Refreshed Fico Score between 620 and 680 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 569,000,000 [26],[30],[31] 580,000,000 [27],[30],[32]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Refreshed Fico Score between 680 and 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,553,000,000 [26],[30],[31] 1,553,000,000 [27],[30],[32]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Refreshed Fico Score Greater Than Or Equal To 740 [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 2,504,000,000 [26],[30],[31] 2,496,000,000 [27],[30],[32]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Refreshed FICO score other internal credit metrics [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 5,343,000,000 [26],[30],[31],[33] 5,301,000,000 [27],[30],[32],[33]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Pass [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 1,516,000,000 [26],[31] 1,690,000,000 [27],[32]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Risk Ratings Criticized [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 542,000,000 [26],[31] 573,000,000 [27],[32]
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | Criticized Risk Rating Evaluated Using FICO or Internal Credit Metrics [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 361,000,000 366,000,000
Commercial Portfolio Segment [Member] | Small Business Commercial Receivable [Member] | UNITED STATES
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 12,402,000,000 [26],[31] 12,593,000,000 [27],[32]
Percentage of internal credit metrics including delinquency status 99.00% 98.00%
Consumer Including Residential Mortgage Portfolio Segment [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Loans and leases 545,064,000,000 553,439,000,000
Financing Receivable, Acquired with Deteriorated Credit Quality 29,664,000,000 [1] 26,118,000,000 [1]
Loans Receivable, Fair Value Disclosure 1,041,000,000 [24] 1,005,000,000 [25]
Pay option [Member] | Home Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality 5,900,000,000 [4],[5] 6,100,000,000 [4],[5]
Subprime [Member] | Home Loans [Member] | Residential Mortgage [Member]
    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing Receivable, Acquired with Deteriorated Credit Quality $ 340,000,000 [4],[5] $ 348,000,000 [4],[5]
[1] PCI loan amounts are shown gross of the valuation allowance.
[2] Home loans includes fully-insured loans of $21.6 billion.
[3] Home loans includes fully-insured loans of $22.2 billion.
[4] Excludes loans accounted for under the fair value option of $1.0 billion
[5] Includes $5.9 billion of pay option loans and $340 million of subprime loans. The Corporation no longer originates these products.
[6] Includes $6.1 billion of pay option loans and $348 million of subprime loans. The Corporation no longer originates these products.
[7] Refreshed LTV percentages for PCI loans are calculated using the carrying value net of the related valuation allowance.
[8] Excludes PCI loans.
[9] Total outstandings includes non-U.S. residential mortgage loans of $86 million
[10] Total outstandings includes non-U.S. residential mortgage loans of $93 million.
[11] Credit quality indicators are not reported for fully-insured loans as principal repayment is insured.
[12] Other internal credit metrics may include delinquency status, geography or other factors
[13] Direct/indirect consumer includes $35.6 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $4.6 billion of loans the Corporation no longer originates.
[14] Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At March 31, 2013, 97 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and two percent was 90 days or more past due.
[15] Other internal credit metrics may include delinquency status, geography or other factors.
[16] Direct/indirect consumer includes $36.5 billion of securities-based lending which is overcollateralized and therefore has minimal credit risk and $4.8 billion of loans the Corporation no longer originates.
[17] Non-U.S. credit card represents the U.K. credit card portfolio which is evaluated using internal credit metrics, including delinquency status. At December 31, 2012, 97 percent of this portfolio was current or less than 30 days past due, one percent was 30-89 days past due and two percent was 90 days or more past due.
[18] Total outstandings includes dealer financial services loans of $36.1 billion, consumer lending loans of $4.1 billion, U.S. securities-based lending margin loans of $28.2 billion, student loans of $4.6 billion, non-U.S. consumer loans of $7.4 billion and other consumer loans of $1.1 billion.
[19] Total outstandings includes dealer financial services loans of $35.9 billion, consumer lending loans of $4.7 billion, U.S. securities-based lending margin loans of $28.3 billion, student loans of $4.8 billion, non-U.S. consumer loans of $8.3 billion and other consumer loans of $1.2 billion.
[20] Total outstandings includes consumer finance loans of $1.4 billion, other non-U.S. consumer loans of $5 million and consumer overdrafts of $115 million.
[21] 80 percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
[22] 87 percent of the other consumer portfolio is associated with portfolios from certain consumer finance businesses that the Corporation previously exited.
[23] Total outstandings includes consumer finance loans of $1.4 billion, other non-U.S. consumer loans of $5 million and consumer overdrafts of $177 million.
[24] Consumer loans accounted for under the fair value option were residential mortgage loans of $1.0 billion. Commercial loans accounted for under the fair value option were U.S. commercial loans of $2.1 billion and non-U.S. commercial loans of $5.7 billion. For addition information, see Note 16 – Fair Value Measurements and Note 17 – Fair Value Option.
[25] Consumer loans accounted for under the fair value option were residential mortgage loans of $1.0 billion. Commercial loans accounted for under the fair value option were U.S. commercial loans of $2.3 billion and non-U.S. commercial loans of $5.7 billion. For additional information, see Note 16 – Fair Value Measurements and Note 17 – Fair Value Option.
[26] Excludes loans accounted for under the fair value option of $7.8 billion.
[27] Excludes loans accounted for under the fair value option of $8.0 billion.
[28] Total outstandings includes U.S. commercial real estate loans of $37.6 billion and non-U.S. commercial real estate loans of $1.4 billion.
[29] Total outstandings includes U.S. commercial real estate loans of $37.2 billion and non-U.S. commercial real estate loans of $1.5 billion.
[30] Refreshed FICO score and other internal credit metrics are applicable only to the U.S. small business commercial portfolio.
[31] U.S. small business commercial includes $361 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At March 31, 2013, 99 percent of the balances where internal credit metrics are used were current or less than 30 days past due.
[32] U.S. small business commercial includes $366 million of criticized business card and small business loans which are evaluated using refreshed FICO scores or internal credit metrics, including delinquency status, rather than risk ratings. At December 31, 2012, 98 percent of the balances where internal credit metrics are used were current or less than 30 days past due.
[33] Other internal credit metrics may include delinquency status, application scores, geography or other factors.