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Outstanding Loans and Leases - Nonperforming (Details) (USD $)
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12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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Dec. 31, 2013
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Dec. 31, 2012
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Dec. 31, 2013
Residential Mortgage [Member]
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Dec. 31, 2012
Residential Mortgage [Member]
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Dec. 31, 2013
Residential Mortgage [Member]
Core Sub Portfolio Segment [Member]
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Dec. 31, 2012
Residential Mortgage [Member]
Core Sub Portfolio Segment [Member]
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Dec. 31, 2013
Residential Mortgage [Member]
Legacy Assets & Servicing Sub Portfolio Segment [Member]
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Dec. 31, 2012
Residential Mortgage [Member]
Legacy Assets & Servicing Sub Portfolio Segment [Member]
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Dec. 31, 2013
Home Equity Line of Credit [Member]
Core Sub Portfolio Segment [Member]
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Dec. 31, 2012
Home Equity Line of Credit [Member]
Core Sub Portfolio Segment [Member]
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Dec. 31, 2013
Home Equity Line of Credit [Member]
Legacy Assets & Servicing Sub Portfolio Segment [Member]
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Dec. 31, 2012
Home Equity Line of Credit [Member]
Legacy Assets & Servicing Sub Portfolio Segment [Member]
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Dec. 31, 2013
Direct And Indirect Consumer Financing Receivable [Member]
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Dec. 31, 2012
Direct And Indirect Consumer Financing Receivable [Member]
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Dec. 31, 2013
Consumer Other Financing Receivable [Member]
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Dec. 31, 2012
Consumer Other Financing Receivable [Member]
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Dec. 31, 2013
Consumer Portfolio Segment [Member]
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Dec. 31, 2012
Consumer Portfolio Segment [Member]
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Dec. 31, 2013
Commercial Real Estate Receivable [Member]
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Dec. 31, 2012
Commercial Real Estate Receivable [Member]
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Dec. 31, 2013
Commercial Lease Financing [Member]
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Dec. 31, 2012
Commercial Lease Financing [Member]
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Dec. 31, 2013
Small Business Commercial Receivable [Member]
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Dec. 31, 2012
Small Business Commercial Receivable [Member]
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Dec. 31, 2013
Commercial Portfolio Segment [Member]
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Dec. 31, 2012
Commercial Portfolio Segment [Member]
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Dec. 31, 2013
UNITED STATES
Consumer Credit Card Financing Receivable [Member]
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Dec. 31, 2012
UNITED STATES
Consumer Credit Card Financing Receivable [Member]
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Dec. 31, 2013
UNITED STATES
Commercial Financing Receivable [Member]
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Dec. 31, 2012
UNITED STATES
Commercial Financing Receivable [Member]
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Dec. 31, 2013
Non-U.S. Commercial
Consumer Credit Card Financing Receivable [Member]
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Dec. 31, 2012
Non-U.S. Commercial
Consumer Credit Card Financing Receivable [Member]
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Dec. 31, 2013
Non-U.S. Commercial
Commercial Financing Receivable [Member]
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Dec. 31, 2012
Non-U.S. Commercial
Commercial Financing Receivable [Member]
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Dec. 31, 2013
Loans Discharged in Chapter Seven Bankruptcy [Member]
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Dec. 31, 2013
Discharged More Than Twelve Months Ago [Member]
Loans Discharged in Chapter Seven Bankruptcy [Member]
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Dec. 31, 2013
Discharged More Than Twenty Four Months Ago [Member]
Loans Discharged in Chapter Seven Bankruptcy [Member]
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| Accounts, Notes, Loans and Financing Receivable [Line Items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Home Equity Loans Reclassified to Nonperforming | $ 1,200,000,000 | $ 1,500,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Nonperforming Troubled Debt Restructurings | 1,800,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, Current with Contractual Payments | 1,100,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, 90 Or More Days Past Due | 642,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Troubled Debt Restructurings, Non-performing With No Change in Repayment Terms At Time of Discharge, Current with Contractual Payments, Percent | 80.00% | 50.00% | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Nonperforming Loans and Leases | 17,149,000,000 | [1] | 22,655,000,000 | [1] | 3,316,000,000 | [1],[2] | 3,193,000,000 | [1],[2] | 8,396,000,000 | [1],[2] | 11,862,000,000 | [1],[2] | 1,431,000,000 | [1] | 1,265,000,000 | [1] | 2,644,000,000 | [1] | 3,017,000,000 | [1] | 35,000,000 | [1] | 92,000,000 | [1] | 18,000,000 | [1] | 2,000,000 | [1] | 15,840,000,000 | [1] | 19,431,000,000 | [1] | 322,000,000 | [1] | 1,513,000,000 | [1] | 16,000,000 | [1] | 44,000,000 | [1] | 88,000,000 | [1] | 115,000,000 | [1] | 1,309,000,000 | [1] | 3,224,000,000 | [1] | 819,000,000 | [1] | 1,484,000,000 | [1] | 64,000,000 | [1] | 68,000,000 | [1] | |||||||||||||
| Accruing Past Due 90 Days or More | 18,759,000,000 | 24,582,000,000 | 5,137,000,000 | [2] | 3,984,000,000 | [2] | 11,824,000,000 | [2] | 18,173,000,000 | [2] | 408,000,000 | 545,000,000 | 2,000,000 | 2,000,000 | 18,555,000,000 | 24,353,000,000 | 21,000,000 | 29,000,000 | 41,000,000 | 15,000,000 | 78,000,000 | 120,000,000 | 204,000,000 | 229,000,000 | 1,053,000,000 | 1,437,000,000 | 47,000,000 | 65,000,000 | 131,000,000 | 212,000,000 | 17,000,000 | ||||||||||||||||||||||||||||||||||||||
| Nonaccruing Troubled Debt Restructurings Excluded from Nonperforming Loans | 260,000,000 | 521,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Loan Receivable Curtailed By Federal Housing Administration | 13,000,000,000 | 17,800,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Insured Loan Receivable Curtailed And Accruing Interest | $ 4,000,000,000 | $ 4,400,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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