Annual report pursuant to Section 13 and 15(d)

Income Taxes - Effective Income Tax Reconciliation (Details)

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Income Taxes - Effective Income Tax Reconciliation (Details) (USD $)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Effective Income Tax Rate Reconciliation, Amount [Abstract]      
Expected U.S. federal income tax expense (benefit) $ 5,660,000,000 $ 1,075,000,000 $ (81,000,000)
State tax expense (benefit), net of federal effect 450,000,000 349,000,000 (124,000,000)
Non-U.S. tax differential (940,000,000) [1] (1,968,000,000) [1] (383,000,000) [1]
Affordable housing credits/other credits (863,000,000) (783,000,000) (800,000,000)
Tax-exempt income, including dividends (524,000,000) (576,000,000) (614,000,000)
Changes in prior period UTBs, including interest (255,000,000) (198,000,000) (239,000,000)
Non-U.S. statutory rate reductions 1,133,000,000 788,000,000 860,000,000
Nondeductible expenses 52,000,000 231,000,000 119,000,000
Goodwill – impairment and other goodwill impacts 52,000,000 0 1,420,000,000
Change in federal and non-U.S. valuation allowances 26,000,000 41,000,000 (1,102,000,000)
Leveraged lease tax differential 26,000,000 83,000,000 121,000,000
Subsidiary sales and liquidations 0 0 (823,000,000)
Other (76,000,000) (158,000,000) (30,000,000)
Total Income tax expense (benefit) 4,741,000,000 (1,116,000,000) (1,676,000,000)
Effective Income Tax Rate Reconciliation, Percent [Abstract]      
Expected U.S. federal income tax expense (benefit) 35.00% 35.00% 35.00%
State tax expense (benefit), net of federal effect 2.80% 11.40%   
Non-U.S. tax differential (5.80%) [1] (64.10%) [1]    [1]
Affordable housing credits/other credits (5.30%) (25.50%)   
Tax-exempt income, including dividends (3.20%) (18.80%)   
Changes in prior period UTBs, including interest (1.60%) (6.40%)   
Non-U.S. statutory rate reductions 7.00% 25.70%   
Nondeductible expenses 0.30% 7.50%   
Goodwill – impairment and other goodwill impacts 0.30% 0.00%  
Change in federal and non-U.S. valuation allowances 0.20% 1.30%   
Leveraged lease tax differential 0.20% 2.70%   
Subsidiary sales and liquidations 0.00% 0.00%   
Other (0.60%) (5.10%)   
Effective Income Tax Rate Reconciliation, Tax Contingency, Percent 29.30% (36.30%)  
Repatriation of foreign earnings amount   $ (1,700,000,000)  
[1] Includes in 2012, $1.7 billion income tax benefit attributable to the excess of foreign tax credits recognized in the U.S. upon repatriation of the earnings of certain non-U.S. subsidiaries over the related U.S. tax liability.