Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Nonperforming (Details)

v3.3.0.814
Outstanding Loans and Leases - Nonperforming (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Dec. 31, 2014
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases $ 887,689   $ 887,689   $ 881,391
Proceeds from sales     20,399 $ 20,422  
Purchased credit impaired loans sold 220 $ 1,300 $ 1,200 1,900  
Threshold period past due for nonperforming status of financing receivables     90 days   90 days
Nonperforming loans and leases 9,799   $ 9,799   $ 11,932
Accruing past due 90 days or more 8,618   8,618   12,654
Residential Mortgage          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Accruing past due 90 days or more 3,000   3,000   4,100
Federal Housing Administration | Residential Mortgage          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Nonperforming loans and leases 4,600   4,600   7,300
Nonperforming Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Proceeds from sales 742 2,500 2,700 5,400  
Recoveries related to sales 58 39 125 224  
Nonperforming Financing Receivable | Junior Lien Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 554   554   800
Chapter Seven Bankruptcy          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 1,900   1,900    
Chapter Seven Bankruptcy | Nonperforming Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 860   860    
Non-performing troubled debt with no change in repayment terms at time of discharge, current with contractual payments $ 494   $ 494    
Nonperforming loans discharged more than twelve months prior (more than) 75.00%   75.00%    
Nonperforming loans discharged more than twenty four months prior 60.00%   60.00%    
Consumer Portfolio Segment          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases $ 455,644   $ 455,644   488,570
Nonperforming loans and leases 8,697   8,697   10,819
Accruing past due 90 days or more 8,455   $ 8,455   12,433
Consumer Real Estate | Junior Lien Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Threshold period past due for nonperforming status of financing receivables     90 days    
Consumer Real Estate | Core Portfolio, Residential Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 143,221   $ 143,221   162,220
Nonperforming loans and leases 1,949   1,949   2,398
Accruing past due 90 days or more 2,773   2,773   3,942
Consumer Real Estate | Core Portfolio, Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 48,983   48,983   51,887
Nonperforming loans and leases 1,376   1,376   1,496
Accruing past due 90 days or more 0   0   0
Consumer Real Estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 32,137   32,137   38,825
Nonperforming loans and leases 3,293   3,293   4,491
Accruing past due 90 days or more 4,843   4,843   7,465
Consumer Real Estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 24,182   24,182   28,221
Nonperforming loans and leases 2,053   2,053   2,405
Accruing past due 90 days or more 0   0   0
Credit card and other consumer | Credit Card Receivable | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 88,339   88,339   91,879
Accruing past due 90 days or more 721   721   866
Credit card and other consumer | Credit Card Receivable | Non United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 10,066   10,066   10,465
Accruing past due 90 days or more 78   78   95
Credit card and other consumer | Direct/Indirect Consumer          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 87,314   87,314   80,381
Nonperforming loans and leases 25   25   28
Accruing past due 90 days or more 38   38   64
Credit card and other consumer | Other consumer          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 2,012   2,012   1,846
Nonperforming loans and leases 1   1   1
Accruing past due 90 days or more 2   2   1
Commercial          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 432,045   $ 432,045   392,821
Threshold period past due for nonperforming status of financing receivables     90 days    
Nonperforming loans and leases 1,102   $ 1,102   1,113
Accruing past due 90 days or more 163   163   221
Commercial | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 243,974   243,974   220,293
Nonperforming loans and leases 836   836   701
Accruing past due 90 days or more 42   42   110
Commercial | Non United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 88,470   88,470   80,083
Nonperforming loans and leases 56   56   1
Accruing past due 90 days or more 1   1   0
Commercial | Commercial Real Estate          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 55,629   55,629   47,682
Nonperforming loans and leases 108   108   321
Accruing past due 90 days or more 42   42   3
Commercial | Commercial Real Estate | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 51,800   51,800   45,200
Commercial | Commercial Real Estate | Non United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 3,800   3,800   2,500
Commercial | Commercial Lease Financing          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 25,680   25,680   24,866
Nonperforming loans and leases 17   17   3
Accruing past due 90 days or more 18   18   41
Commercial | Small Business Commercial          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Nonperforming loans and leases 85   85   87
Accruing past due 90 days or more 60   60   67
Commercial | Small Business Commercial | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 13,058   13,058   13,293
Noninterest income | Nonperforming Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Gain (loss) on sale 67 $ 66 142 $ 236  
90 Days or More Past Due          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 13,552   13,552   19,754
90 Days or More Past Due | Chapter Seven Bankruptcy | Nonperforming Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 311   311    
90 Days or More Past Due | Consumer Portfolio Segment          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 13,097   13,097   19,012
90 Days or More Past Due | Consumer Real Estate | Core Portfolio, Residential Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 4,017   4,017   5,561
90 Days or More Past Due | Consumer Real Estate | Core Portfolio, Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 699   699   744
90 Days or More Past Due | Consumer Real Estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 6,509   6,509   10,513
90 Days or More Past Due | Consumer Real Estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 1,029   1,029   1,166
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 721   721   866
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | Non United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 78   78   95
90 Days or More Past Due | Credit card and other consumer | Direct/Indirect Consumer          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 40   40   65
90 Days or More Past Due | Credit card and other consumer | Other consumer          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 4   4   2
90 Days or More Past Due | Commercial          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 455   455   742
90 Days or More Past Due | Commercial | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 227   227   318
90 Days or More Past Due | Commercial | Non United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 1   1   0
90 Days or More Past Due | Commercial | Commercial Real Estate          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 128   128   288
90 Days or More Past Due | Commercial | Commercial Lease Financing          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 23   23   42
90 Days or More Past Due | Commercial | Small Business Commercial          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due $ 76   $ 76   $ 94