Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other TDRs (Details)

v2.4.0.6
Outstanding Loans and Leases - Credit Card and Other TDRs (Details) (USD $)
 3 Months Ended
Mar. 31, 2012
Mar. 31, 2011
Dec. 31, 2011
Financing Receivable, Modifications [Line Items]      
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 77.82%   77.05%
Internal Programs [Member]
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans $ 4,103,000,000   $ 4,790,000,000
External Programs [Member]
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 1,754,000,000   1,941,000,000
Other Program [Member]
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 321,000,000   369,000,000
Consumer Portfolio Segment [Member]
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 6,178,000,000   7,100,000,000
Modifications, Troubled Debt Restructurings, Current or Less than Thirty Days Past Due 4,800,000,000    
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member]
      
Financing Receivable, Modifications [Line Items]      
Unpaid Principal Balance 291,000,000 644,000,000  
Carrying Value 302,000,000 [1] 667,000,000 [1]  
Pre Modification Interest Rate 21.19% 20.73%  
Post Modification Interest Rate 3.97% 4.67%  
Net Charge-Offs 7,000,000 18,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | UNITED STATES
      
Financing Receivable, Modifications [Line Items]      
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 79.71%   78.97%
Renegotiated Consumer Credit Card Domestic Held Loans 4,576,000,000   5,305,000,000
Unpaid Principal Balance 152,000,000 386,000,000  
Carrying Value 156,000,000 [1] 400,000,000 [1]  
Pre Modification Interest Rate 18.29% 19.33%  
Post Modification Interest Rate 6.35% 6.15%  
Net Charge-Offs 2,000,000 4,000,000  
Finance Receivable, Post Modification, Entering Default Status 82,000,000 383,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Non-U.S. Commercial
      
Financing Receivable, Modifications [Line Items]      
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 56.15%   54.02%
Renegotiated Consumer Credit Card Domestic Held Loans 553,000,000   597,000,000
Unpaid Principal Balance 114,000,000 159,000,000  
Carrying Value 120,000,000 [1] 166,000,000 [1]  
Pre Modification Interest Rate 26.19% 27.21%  
Post Modification Interest Rate 0.81% 0.55%  
Net Charge-Offs 5,000,000 13,000,000  
Finance Receivable, Post Modification, Entering Default Status 82,000,000 101,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member]
      
Financing Receivable, Modifications [Line Items]      
Carrying Value 156,000,000 369,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | UNITED STATES
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 3,211,000,000   3,788,000,000
Carrying Value 79,000,000 234,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Internal Programs [Member] | Non-U.S. Commercial
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 211,000,000   218,000,000
Carrying Value 63,000,000 75,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | External Programs [Member]
      
Financing Receivable, Modifications [Line Items]      
Carrying Value 146,000,000 296,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | UNITED STATES
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 1,300,000,000   1,436,000,000
Carrying Value 77,000,000 165,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | External Programs [Member] | Non-U.S. Commercial
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 103,000,000   113,000,000
Carrying Value 57,000,000 90,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Other Program [Member]
      
Financing Receivable, Modifications [Line Items]      
Carrying Value 0 2,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | UNITED STATES
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 65,000,000   81,000,000
Carrying Value    1,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Other Program [Member] | Non-U.S. Commercial
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 239,000,000   266,000,000
Carrying Value    1,000,000  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Impaired Financing Receivable with Related Allowance [Domain] | UNITED STATES
      
Financing Receivable, Modifications [Line Items]      
Impaired Financing Receivable, Unpaid Principal Balance 4,548,000,000   5,272,000,000
Impaired Financing Receivable, Recorded Investment 4,576,000,000 [1]   5,305,000,000 [1]
Impaired Financing Receivable, Related Allowance 1,396,000,000   1,570,000,000
Impaired Financing Receivable, Average Recorded Investment 5,019,000,000 8,569,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 77,000,000 [2] 127,000,000 [2]  
Consumer Portfolio Segment [Member] | Consumer Credit Card Financing Receivable [Member] | Impaired Financing Receivable with Related Allowance [Domain] | Non-U.S. Commercial
      
Financing Receivable, Modifications [Line Items]      
Impaired Financing Receivable, Unpaid Principal Balance 546,000,000   588,000,000
Impaired Financing Receivable, Recorded Investment 553,000,000 [1]   597,000,000 [1]
Impaired Financing Receivable, Related Allowance 345,000,000   435,000,000
Impaired Financing Receivable, Average Recorded Investment 572,000,000 795,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method 2,000,000 [2] 2,000,000 [2]  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member]
      
Financing Receivable, Modifications [Line Items]      
Financing Receivable Modifications Post Modification Percentage Of Balances Current Or Less Than Thirty Days Past Due 81.00%   80.01%
Renegotiated Consumer Credit Card Domestic Held Loans 1,049,000,000   1,198,000,000
Unpaid Principal Balance 25,000,000 99,000,000  
Carrying Value 26,000,000 [1] 101,000,000 [1]  
Pre Modification Interest Rate 15.50% 15.68%  
Post Modification Interest Rate 4.31% 5.57%  
Net Charge-Offs    1,000,000  
Finance Receivable, Post Modification, Entering Default Status 16,000,000 77,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Internal Programs [Member]
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 681,000,000   784,000,000
Carrying Value 14,000,000 60,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | External Programs [Member]
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 351,000,000   392,000,000
Carrying Value 12,000,000 41,000,000  
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Other Program [Member]
      
Financing Receivable, Modifications [Line Items]      
Renegotiated Consumer Credit Card Domestic Held Loans 17,000,000   22,000,000
Consumer Portfolio Segment [Member] | Direct And Indirect Consumer Financing Receivable [Member] | Impaired Financing Receivable with Related Allowance [Domain]
      
Financing Receivable, Modifications [Line Items]      
Impaired Financing Receivable, Unpaid Principal Balance 1,044,000,000   1,193,000,000
Impaired Financing Receivable, Recorded Investment 1,049,000,000 [1]   1,198,000,000 [1]
Impaired Financing Receivable, Related Allowance 372,000,000   405,000,000
Impaired Financing Receivable, Average Recorded Investment 1,146,000,000 1,839,000,000  
Impaired Financing Receivable Interest Income Cash Basis and Accrual Method $ 16,000,000 [2] $ 24,000,000 [2]  
[1] Includes accrued interest and fees.
[2] Interest income recognized includes interest accrued and collected on the outstanding balances of accruing impaired loans as well as interest cash collections on nonaccruing impaired loans for which the ultimate collectability of principal is not uncertain.