Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Past Due (Details)

v3.20.4
Outstanding Loans and Leases and Allowance for Credit Losses - Past Due (Details) - USD ($)
$ in Millions
Dec. 31, 2020
Dec. 31, 2019
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 927,861 $ 983,426
Percentage of outstandings, total outstanding 100.00% 100.00%
Loans and leases, measured at fair value $ 6,681 $ 8,335
Loans and leases, pledged as collateral 15,500 25,900
Loans pledged to secure borrowings 153,100 168,200
Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 6,681 $ 8,335
Percentage of outstandings, total outstanding 0.72% 0.85%
Direct/indirect consumer | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Nonperforming loans $ 66 $ 45
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases 428,796 465,769
Consumer Portfolio Segment | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 428,061 465,175
Consumer Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Loans and leases 735 594
Consumer Portfolio Segment | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases, measured at fair value 298 257
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Loans and leases, measured at fair value 437 337
Consumer real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 34,311  
Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Nonperforming loans 1,200 856
Consumer real estate | Core Portfolio Residential Mortgage | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 215,273 225,770
Consumer real estate | Core Portfolio Home Equity | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 30,328 35,226
Consumer real estate | Non-core Portfolio Residential Mortgage | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 8,282 10,399
Consumer real estate | Non-core Portfolio Home Equity | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 3,983 4,982
Consumer real estate | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 223,555  
Credit card and other consumer | Credit card | Carrying Value | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 78,708 97,608
Credit card and other consumer | Direct/indirect consumer | Dealer Financial Services Loans    
Financing Receivable, Past Due [Line Items]    
Loans and leases 46,400 50,400
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 41,100 36,700
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 3,000 2,800
Credit card and other consumer | Direct/indirect consumer | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 91,363 90,998
Credit card and other consumer | Other consumer | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 124 192
Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 499,065 517,657
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 288,728  
Loans and leases, measured at fair value 2,900 4,700
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 90,460  
Loans and leases, measured at fair value 3,000 3,100
Commercial | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 493,119 509,916
Commercial | Carrying Value | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 288,728 307,048
Commercial | Carrying Value | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 90,460 104,966
Commercial | Estimate of Fair Value Measurement    
Financing Receivable, Past Due [Line Items]    
Loans and leases 5,946 7,741
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 60,364  
Commercial | Commercial real estate | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 57,200 59,000
Commercial | Commercial real estate | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 3,200 3,700
Commercial | Commercial real estate | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 60,364 62,689
Commercial | Commercial lease financing | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 17,098 19,880
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 29,934  
Commercial | U.S. small business commercial | Carrying Value    
Financing Receivable, Past Due [Line Items]    
Loans and leases 36,469 15,333
30 to 59 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 3,158 $ 4,052
Percentage of outstandings 0.34% 0.41%
30 to 59 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 2,238 $ 2,866
30 to 59 Days Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 225 517
30 to 59 Days Past Due | Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 126 139
30 to 59 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,157 1,378
30 to 59 Days Past Due | Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 126 135
30 to 59 Days Past Due | Consumer real estate | Non-core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 273 458
30 to 59 Days Past Due | Consumer real estate | Non-core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 28 34
30 to 59 Days Past Due | Credit card and other consumer | Credit card | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 445 564
30 to 59 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 209 297
30 to 59 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
30 to 59 Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 920 1,186
30 to 59 Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 561 788
30 to 59 Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 61 35
30 to 59 Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 128 144
30 to 59 Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 86 100
30 to 59 Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 84 119
60 to 89 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 1,230 $ 1,503
Percentage of outstandings 0.13% 0.15%
60 to 89 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 783 $ 1,070
60 to 89 Days Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 103 206
60 to 89 Days Past Due | Consumer real estate | Nonperforming Loans    
Financing Receivable, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 95 114
60 to 89 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 175 261
60 to 89 Days Past Due | Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 61 70
60 to 89 Days Past Due | Consumer real estate | Non-core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 122 209
60 to 89 Days Past Due | Consumer real estate | Non-core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 17 16
60 to 89 Days Past Due | Credit card and other consumer | Credit card | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 341 429
60 to 89 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 67 85
60 to 89 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
60 to 89 Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 447 433
60 to 89 Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 214 279
60 to 89 Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 44 23
60 to 89 Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 113 19
60 to 89 Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 20 56
60 to 89 Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 56 56
90 Days or More Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 3,913 $ 3,819
Percentage of outstandings 0.42% 0.39%
90 Days or More Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 2,984 $ 3,175
90 Days or More Past Due | Consumer real estate | US Government Agency Insured Loans    
Financing Receivable, Past Due [Line Items]    
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 762 1,100
90 Days or More Past Due | Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 786 565
90 Days or More Past Due | Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 269 198
90 Days or More Past Due | Consumer real estate | Non-core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 913 1,263
90 Days or More Past Due | Consumer real estate | Non-core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 76 72
90 Days or More Past Due | Credit card and other consumer | Credit card | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 903 1,042
90 Days or More Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 37 35
90 Days or More Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
90 Days or More Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 929 644
90 Days or More Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 512 371
90 Days or More Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 11 8
90 Days or More Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 226 119
90 Days or More Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 57 39
90 Days or More Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 123 107
Total Past Due 30 Days or More    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 8,301 $ 9,374
Percentage of outstandings 0.89% 0.95%
Total Past Due 30 Days or More | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 6,005 $ 7,111
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,118 2,204
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 456 403
Total Past Due 30 Days or More | Consumer real estate | Non-core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,308 1,930
Total Past Due 30 Days or More | Consumer real estate | Non-core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 121 122
Total Past Due 30 Days or More | Credit card and other consumer | Credit card | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,689 2,035
Total Past Due 30 Days or More | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 313 417
Total Past Due 30 Days or More | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 0 0
Total Past Due 30 Days or More | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 2,296 2,263
Total Past Due 30 Days or More | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 1,287 1,438
Total Past Due 30 Days or More | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 116 66
Total Past Due 30 Days or More | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 467 282
Total Past Due 30 Days or More | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 163 195
Total Past Due 30 Days or More | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 263 282
Total Current or Less Than 30 Days Past Due    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 912,879 $ 965,717
Percentage of outstandings, total outstanding 98.39% 98.20%
Total Current or Less Than 30 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 422,056 $ 458,064
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 213,155 223,566
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 29,872 34,823
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Portfolio Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Loans and leases 6,974 8,469
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Portfolio Home Equity    
Financing Receivable, Past Due [Line Items]    
Loans and leases 3,862 4,860
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit card | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 77,019 95,573
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 91,050 90,581
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Past Due [Line Items]    
Loans and leases 124 192
Total Current or Less Than 30 Days Past Due | Commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases 490,823 507,653
Total Current or Less Than 30 Days Past Due | Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 287,441 305,610
Total Current or Less Than 30 Days Past Due | Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Loans and leases 90,344 104,900
Total Current or Less Than 30 Days Past Due | Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Loans and leases 59,897 62,407
Total Current or Less Than 30 Days Past Due | Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Loans and leases 16,935 19,685
Total Current or Less Than 30 Days Past Due | Commercial | U.S. small business commercial    
Financing Receivable, Past Due [Line Items]    
Loans and leases $ 36,206 $ 15,051