Annual report pursuant to Section 13 and 15(d)

Business Segment Information - Noninterest Income by Business Segment and All Other (Details)

v3.20.4
Business Segment Information - Noninterest Income by Business Segment and All Other (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Segment Reporting Information [Line Items]      
Total fees and commissions $ 34,551 $ 33,015 $ 33,078
Market making and similar activities 8,355 9,034 9,008
Other income (loss) (738) 304 772
Total noninterest income 42,168 42,353 42,858
Card income      
Segment Reporting Information [Line Items]      
Card income and service charges 5,656 5,797 5,824
Interchange fees      
Segment Reporting Information [Line Items]      
Card income and service charges 3,954 3,834 3,866
Other card income      
Segment Reporting Information [Line Items]      
Card income and service charges 1,702 1,963 1,958
Service charges      
Segment Reporting Information [Line Items]      
Card income and service charges 7,141 7,674 7,767
Deposit-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 5,991 6,588 6,667
Lending-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 1,150 1,086 1,100
Investment and brokerage services      
Segment Reporting Information [Line Items]      
Investment and brokerage services 14,574 13,902 14,160
Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 10,708 10,241 10,189
Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 3,866 3,661 3,971
Total investment banking fees      
Segment Reporting Information [Line Items]      
Investment banking fees 7,180 5,642 5,327
Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking fees 4,698 2,998 2,722
Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking fees 861 1,184 1,347
Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking fees 1,621 1,460 1,258
Operating Segments | Consumer Banking      
Segment Reporting Information [Line Items]      
Total fees and commissions 8,363 9,595 9,722
Market making and similar activities 2 6 8
Other income (loss) 199 828 863
Total noninterest income 8,564 10,429 10,593
Operating Segments | Consumer Banking | Card income      
Segment Reporting Information [Line Items]      
Card income and service charges 4,673 5,084 5,103
Operating Segments | Consumer Banking | Interchange fees      
Segment Reporting Information [Line Items]      
Card income and service charges 3,027 3,174 3,196
Operating Segments | Consumer Banking | Other card income      
Segment Reporting Information [Line Items]      
Card income and service charges 1,646 1,910 1,907
Operating Segments | Consumer Banking | Service charges      
Segment Reporting Information [Line Items]      
Card income and service charges 3,417 4,218 4,300
Operating Segments | Consumer Banking | Deposit-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 3,417 4,218 4,300
Operating Segments | Consumer Banking | Lending-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 0 0 0
Operating Segments | Consumer Banking | Investment and brokerage services      
Segment Reporting Information [Line Items]      
Investment and brokerage services 273 293 319
Operating Segments | Consumer Banking | Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 146 144 147
Operating Segments | Consumer Banking | Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 127 149 172
Operating Segments | Consumer Banking | Total investment banking fees      
Segment Reporting Information [Line Items]      
Investment banking fees 0 0 0
Operating Segments | Consumer Banking | Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking fees 0 0 0
Operating Segments | Consumer Banking | Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking fees 0 0 0
Operating Segments | Consumer Banking | Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking fees 0 0 0
Operating Segments | Global Wealth & Investment Management      
Segment Reporting Information [Line Items]      
Total fees and commissions 12,806 12,440 12,496
Market making and similar activities 63 113 112
Other income (loss) 247 481 580
Total noninterest income 13,116 13,034 13,188
Operating Segments | Global Wealth & Investment Management | Card income      
Segment Reporting Information [Line Items]      
Card income and service charges 78 101 127
Operating Segments | Global Wealth & Investment Management | Interchange fees      
Segment Reporting Information [Line Items]      
Card income and service charges 36 59 81
Operating Segments | Global Wealth & Investment Management | Other card income      
Segment Reporting Information [Line Items]      
Card income and service charges 42 42 46
Operating Segments | Global Wealth & Investment Management | Service charges      
Segment Reporting Information [Line Items]      
Card income and service charges 67 68 73
Operating Segments | Global Wealth & Investment Management | Deposit-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 67 68 73
Operating Segments | Global Wealth & Investment Management | Lending-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 0 0 0
Operating Segments | Global Wealth & Investment Management | Investment and brokerage services      
Segment Reporting Information [Line Items]      
Investment and brokerage services 12,270 11,870 11,959
Operating Segments | Global Wealth & Investment Management | Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 10,578 10,130 10,042
Operating Segments | Global Wealth & Investment Management | Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 1,692 1,740 1,917
Operating Segments | Global Wealth & Investment Management | Total investment banking fees      
Segment Reporting Information [Line Items]      
Investment banking fees 391 401 337
Operating Segments | Global Wealth & Investment Management | Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking fees 391 401 335
Operating Segments | Global Wealth & Investment Management | Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking fees 0 0 0
Operating Segments | Global Wealth & Investment Management | Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking fees 0 0 2
Operating Segments | Global Banking      
Segment Reporting Information [Line Items]      
Total fees and commissions 7,835 6,718 6,523
Market making and similar activities 103 235 260
Other income (loss) 2,036 2,855 2,225
Total noninterest income 9,974 9,808 9,008
Operating Segments | Global Banking | Card income      
Segment Reporting Information [Line Items]      
Card income and service charges 513 532 511
Operating Segments | Global Banking | Interchange fees      
Segment Reporting Information [Line Items]      
Card income and service charges 499 519 503
Operating Segments | Global Banking | Other card income      
Segment Reporting Information [Line Items]      
Card income and service charges 14 13 8
Operating Segments | Global Banking | Service charges      
Segment Reporting Information [Line Items]      
Card income and service charges 3,238 3,015 3,027
Operating Segments | Global Banking | Deposit-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 2,298 2,121 2,111
Operating Segments | Global Banking | Lending-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 940 894 916
Operating Segments | Global Banking | Investment and brokerage services      
Segment Reporting Information [Line Items]      
Investment and brokerage services 74 34 94
Operating Segments | Global Banking | Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 0 0 0
Operating Segments | Global Banking | Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 74 34 94
Operating Segments | Global Banking | Total investment banking fees      
Segment Reporting Information [Line Items]      
Investment banking fees 4,010 3,137 2,891
Operating Segments | Global Banking | Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking fees 2,070 1,227 1,090
Operating Segments | Global Banking | Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking fees 482 574 648
Operating Segments | Global Banking | Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking fees 1,458 1,336 1,153
Operating Segments | Global Markets      
Segment Reporting Information [Line Items]      
Total fees and commissions 5,742 4,454 4,505
Market making and similar activities 8,471 7,065 7,260
Other income (loss) (93) 180 561
Total noninterest income 14,120 11,699 12,326
Operating Segments | Global Markets | Card income      
Segment Reporting Information [Line Items]      
Card income and service charges 391 80 84
Operating Segments | Global Markets | Interchange fees      
Segment Reporting Information [Line Items]      
Card income and service charges 391 81 86
Operating Segments | Global Markets | Other card income      
Segment Reporting Information [Line Items]      
Card income and service charges 0 (1) (2)
Operating Segments | Global Markets | Service charges      
Segment Reporting Information [Line Items]      
Card income and service charges 387 348 345
Operating Segments | Global Markets | Deposit-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 177 156 161
Operating Segments | Global Markets | Lending-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 210 192 184
Operating Segments | Global Markets | Investment and brokerage services      
Segment Reporting Information [Line Items]      
Investment and brokerage services 1,973 1,738 1,780
Operating Segments | Global Markets | Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 0 0 0
Operating Segments | Global Markets | Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 1,973 1,738 1,780
Operating Segments | Global Markets | Total investment banking fees      
Segment Reporting Information [Line Items]      
Investment banking fees 2,991 2,288 2,296
Operating Segments | Global Markets | Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking fees 2,449 1,555 1,495
Operating Segments | Global Markets | Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking fees 379 610 698
Operating Segments | Global Markets | Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking fees 163 123 103
All Other      
Segment Reporting Information [Line Items]      
Total fees and commissions (195) (192) (168)
Market making and similar activities (284) 1,615 1,368
Other income (loss) (3,127) (4,040) (3,457)
Total noninterest income (3,606) (2,617) (2,257)
All Other | Card income      
Segment Reporting Information [Line Items]      
Card income and service charges 1 0 (1)
All Other | Interchange fees      
Segment Reporting Information [Line Items]      
Card income and service charges 1 1 0
All Other | Other card income      
Segment Reporting Information [Line Items]      
Card income and service charges 0 (1) (1)
All Other | Service charges      
Segment Reporting Information [Line Items]      
Card income and service charges 32 25 22
All Other | Deposit-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 32 25 22
All Other | Lending-related fees      
Segment Reporting Information [Line Items]      
Card income and service charges 0 0 0
All Other | Investment and brokerage services      
Segment Reporting Information [Line Items]      
Investment and brokerage services (16) (33) 8
All Other | Asset management fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services (16) (33) 0
All Other | Brokerage fees      
Segment Reporting Information [Line Items]      
Investment and brokerage services 0 0 8
All Other | Total investment banking fees      
Segment Reporting Information [Line Items]      
Investment banking fees (212) (184) (197)
All Other | Underwriting income      
Segment Reporting Information [Line Items]      
Investment banking fees (212) (185) (198)
All Other | Syndication fees      
Segment Reporting Information [Line Items]      
Investment banking fees 0 0 1
All Other | Financial advisory services      
Segment Reporting Information [Line Items]      
Investment banking fees $ 0 $ 1 $ 0