Annual report pursuant to Section 13 and 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.20.4
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Dec. 31, 2020
Dec. 31, 2019
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 4,952 $ 3,552
Accruing past due 90 days or more $ 2,082 $ 2,413
Nonperforming loans and leases, percent outstanding 0.54% 0.36%
Accruing past due 90 days or more, percent outstanding 0.23% 0.25%
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 2,725 $ 2,053
Accruing past due 90 days or more 1,698 2,163
Consumer Portfolio Segment | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,005 1,470
Accruing past due 90 days or more 762 1,088
Consumer Portfolio Segment | Residential Mortgage With Negative Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,378  
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 649 536
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home Equity Line of Credit With Negative Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 347  
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Credit card    
Financing Receivable, Past Due [Line Items]    
Accruing past due 90 days or more 903 1,042
Consumer Portfolio Segment | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 71 47
Accruing past due 90 days or more 33 33
Commercial    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,227 1,499
Accruing past due 90 days or more 384 250
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,243 1,094
Accruing past due 90 days or more 228 106
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 418 43
Accruing past due 90 days or more 10 8
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 404 280
Accruing past due 90 days or more 6 19
Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 87 32
Accruing past due 90 days or more 25 20
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 75 50
Accruing past due 90 days or more 115 97
Nonperforming Loans | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 537 740
Accruing past due 90 days or more $ 225 $ 348