Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.23.1
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Mar. 31, 2023
Dec. 31, 2022
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 3,918 $ 3,808
Accruing past due 90 days or more $ 1,674 $ 1,711
Nonperforming loans and leases, percent outstanding 0.38% 0.37%
Accruing past due 90 days or more, percent outstanding 0.16% 0.16%
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 2,714 $ 2,754
Accruing past due 90 days or more 1,168 1,087
Consumer Portfolio Segment | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,125 2,167
Accruing past due 90 days or more 338 368
Consumer Portfolio Segment | Residential Mortgage With No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,935 1,973
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 488 510
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home Equity Line of Credit No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 396 393
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Credit card    
Financing Receivable, Past Due [Line Items]    
Accruing past due 90 days or more 828 717
Consumer Portfolio Segment | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 101 77
Accruing past due 90 days or more 2 2
Commercial    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,204 1,054
Accruing past due 90 days or more 506 624
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 559 553
Accruing past due 90 days or more 112 190
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 125 212
Accruing past due 90 days or more 92 25
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 502 271
Accruing past due 90 days or more 35 46
Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 4 4
Accruing past due 90 days or more 6 8
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 14 14
Accruing past due 90 days or more 261 355
Nonperforming Loans | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 232 260
Accruing past due 90 days or more $ 106 $ 108