Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.23.2
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Jun. 30, 2023
Dec. 31, 2022
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 4,126 $ 3,808
Accruing past due 90 days or more $ 1,540 $ 1,711
Nonperforming loans and leases, percent outstanding 0.39% 0.37%
Accruing past due 90 days or more, percent outstanding 0.15% 0.16%
Consumer Portfolio Segment    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 2,729 $ 2,754
Accruing past due 90 days or more 1,185 1,087
Consumer Portfolio Segment | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,140 2,167
Accruing past due 90 days or more 288 368
Consumer Portfolio Segment | Residential Mortgage With No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,958 1,973
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 482 510
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Home Equity Line of Credit No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 400 393
Accruing past due 90 days or more 0 0
Consumer Portfolio Segment | Credit card    
Financing Receivable, Past Due [Line Items]    
Accruing past due 90 days or more 896 717
Consumer Portfolio Segment | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 107 77
Accruing past due 90 days or more 1 2
Commercial    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,397 1,054
Accruing past due 90 days or more 355 624
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 476 553
Accruing past due 90 days or more 132 190
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 84 212
Accruing past due 90 days or more 13 25
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 816 271
Accruing past due 90 days or more 7 46
Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 6 4
Accruing past due 90 days or more 2 8
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 15 14
Accruing past due 90 days or more 201 355
Nonperforming Loans | Residential mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 198 260
Accruing past due 90 days or more $ 90 $ 108