Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Commercial - Credit Quality Indicators (Details)

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Outstanding Loans and Leases and Allowance for Credit Losses - Commercial - Credit Quality Indicators (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Dec. 31, 2023
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases $ 1,056,785   $ 1,056,785   $ 1,053,732
Total gross charge-offs 1,779 $ 1,125 3,517 $ 2,180  
Estimate of Fair Value Measurement          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 3,197   3,197   3,569
Small Business Card Loans | United States          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total gross charge-offs     234   317
Commercial          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 599,841   599,841   593,767
Total gross charge-offs 504 $ 186 1,006 $ 366  
Commercial | Estimate of Fair Value Measurement          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 2,966   2,966   3,326
Commercial | United States          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 369,139   369,139   358,931
Originated in current fiscal year 19,327   19,327   42,120
Originated in fiscal year before current fiscal year 38,340   38,340   44,606
Originated two years before current fiscal year 38,722   38,722   28,446
Originated three years before current fiscal year 24,321   24,321   13,858
Originated four years before current fiscal year 12,381   12,381   12,309
Prior 39,174   39,174   31,265
Revolving Loans 196,874   196,874   186,327
Total gross charge-offs     174   191
Gross charge-offs, Originated in current fiscal year     1   5
Gross charge-offs, Originated in fiscal year before current fiscal year     12   38
Gross charge-offs, Originated two years before current fiscal year     51   29
Gross charge-offs, Originated three years before current fiscal year     6   4
Gross charge-offs, Originated four years before current fiscal year     3   2
Gross charge-offs, Prior     6   27
Gross charge-offs, Revolving Loans     95   86
Commercial | United States | Pass rated          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 356,198   356,198   347,563
Originated in current fiscal year 19,304   19,304   41,842
Originated in fiscal year before current fiscal year 37,676   37,676   43,290
Originated two years before current fiscal year 37,500   37,500   27,738
Originated three years before current fiscal year 23,372   23,372   13,495
Originated four years before current fiscal year 11,968   11,968   11,772
Prior 37,546   37,546   29,923
Revolving Loans 188,832   188,832   179,503
Commercial | United States | Reservable criticized          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 12,941   12,941   11,368
Originated in current fiscal year 23   23   278
Originated in fiscal year before current fiscal year 664   664   1,316
Originated two years before current fiscal year 1,222   1,222   708
Originated three years before current fiscal year 949   949   363
Originated four years before current fiscal year 413   413   537
Prior 1,628   1,628   1,342
Revolving Loans 8,042   8,042   6,824
Commercial | Non United States          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 122,183   122,183   124,581
Originated in current fiscal year 8,476   8,476   17,103
Originated in fiscal year before current fiscal year 15,429   15,429   15,994
Originated two years before current fiscal year 13,110   13,110   15,550
Originated three years before current fiscal year 14,217   14,217   2,495
Originated four years before current fiscal year 1,355   1,355   3,108
Prior 7,362   7,362   5,559
Revolving Loans 62,234   62,234   64,772
Total gross charge-offs     1   37
Gross charge-offs, Originated in current fiscal year     0   0
Gross charge-offs, Originated in fiscal year before current fiscal year     0   0
Gross charge-offs, Originated two years before current fiscal year     0   8
Gross charge-offs, Originated three years before current fiscal year     0   7
Gross charge-offs, Originated four years before current fiscal year     0   1
Gross charge-offs, Prior     0   0
Gross charge-offs, Revolving Loans     1   21
Commercial | Non United States | Pass rated          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 120,532   120,532   122,931
Originated in current fiscal year 8,476   8,476   17,053
Originated in fiscal year before current fiscal year 15,338   15,338   15,810
Originated two years before current fiscal year 13,013   13,013   15,256
Originated three years before current fiscal year 13,995   13,995   2,405
Originated four years before current fiscal year 1,337   1,337   2,950
Prior 7,228   7,228   5,485
Revolving Loans 61,145   61,145   63,972
Commercial | Non United States | Reservable criticized          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 1,651   1,651   1,650
Originated in current fiscal year 0   0   50
Originated in fiscal year before current fiscal year 91   91   184
Originated two years before current fiscal year 97   97   294
Originated three years before current fiscal year 222   222   90
Originated four years before current fiscal year 18   18   158
Prior 134   134   74
Revolving Loans 1,089   1,089   800
Commercial | Commercial real estate          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 70,284   70,284   72,878
Originated in current fiscal year 2,810   2,810   5,011
Originated in fiscal year before current fiscal year 5,079   5,079   16,896
Originated two years before current fiscal year 15,448   15,448   13,538
Originated three years before current fiscal year 13,050   13,050   4,808
Originated four years before current fiscal year 3,899   3,899   9,418
Prior 19,004   19,004   12,921
Revolving Loans 10,994   10,994   10,286
Total gross charge-offs     582   254
Gross charge-offs, Originated in current fiscal year     0   2
Gross charge-offs, Originated in fiscal year before current fiscal year     0   0
Gross charge-offs, Originated two years before current fiscal year     57   4
Gross charge-offs, Originated three years before current fiscal year     7   0
Gross charge-offs, Originated four years before current fiscal year     62   59
Gross charge-offs, Prior     435   189
Gross charge-offs, Revolving Loans     21   0
Commercial | Commercial real estate | Pass rated          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 61,996   61,996   64,150
Originated in current fiscal year 2,810   2,810   4,877
Originated in fiscal year before current fiscal year 4,905   4,905   16,147
Originated two years before current fiscal year 14,187   14,187   11,810
Originated three years before current fiscal year 11,244   11,244   4,026
Originated four years before current fiscal year 3,327   3,327   7,286
Prior 14,965   14,965   10,127
Revolving Loans 10,558   10,558   9,877
Commercial | Commercial real estate | Reservable criticized          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 8,288   8,288   8,728
Originated in current fiscal year 0   0   134
Originated in fiscal year before current fiscal year 174   174   749
Originated two years before current fiscal year 1,261   1,261   1,728
Originated three years before current fiscal year 1,806   1,806   782
Originated four years before current fiscal year 572   572   2,132
Prior 4,039   4,039   2,794
Revolving Loans 436   436   409
Commercial | Commercial real estate | United States          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 64,400   64,400   66,800
Commercial | Commercial real estate | Non United States          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 5,900   5,900   6,100
Commercial | Commercial Lease Financing          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 14,874   14,874   14,854
Originated in current fiscal year 1,700   1,700   4,197
Originated in fiscal year before current fiscal year 3,951   3,951   3,099
Originated two years before current fiscal year 2,750   2,750   2,419
Originated three years before current fiscal year 2,148   2,148   1,365
Originated four years before current fiscal year 1,318   1,318   1,206
Prior 3,007   3,007   2,568
Revolving Loans 0   0   0
Total gross charge-offs     1   2
Gross charge-offs, Originated in current fiscal year     0   0
Gross charge-offs, Originated in fiscal year before current fiscal year     0   0
Gross charge-offs, Originated two years before current fiscal year     0   1
Gross charge-offs, Originated three years before current fiscal year     1   1
Gross charge-offs, Originated four years before current fiscal year     0   0
Gross charge-offs, Prior     0   0
Gross charge-offs, Revolving Loans     0   0
Commercial | Commercial Lease Financing | Pass rated          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 14,663   14,663   14,688
Originated in current fiscal year 1,699   1,699   4,188
Originated in fiscal year before current fiscal year 3,912   3,912   3,077
Originated two years before current fiscal year 2,706   2,706   2,373
Originated three years before current fiscal year 2,116   2,116   1,349
Originated four years before current fiscal year 1,293   1,293   1,174
Prior 2,937   2,937   2,527
Revolving Loans 0   0   0
Commercial | Commercial Lease Financing | Reservable criticized          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 211   211   166
Originated in current fiscal year 1   1   9
Originated in fiscal year before current fiscal year 39   39   22
Originated two years before current fiscal year 44   44   46
Originated three years before current fiscal year 32   32   16
Originated four years before current fiscal year 25   25   32
Prior 70   70   41
Revolving Loans 0   0   0
Commercial | U.S. small business commercial | United States          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 9,803   9,803   9,415
Originated in current fiscal year 912   912   1,892
Originated in fiscal year before current fiscal year 1,947   1,947   1,894
Originated two years before current fiscal year 1,842   1,842   1,645
Originated three years before current fiscal year 1,532   1,532   876
Originated four years before current fiscal year 746   746   784
Prior 2,382   2,382   1,893
Revolving Loans 442   442   431
Total gross charge-offs     14   43
Gross charge-offs, Originated in current fiscal year     0   1
Gross charge-offs, Originated in fiscal year before current fiscal year     0   2
Gross charge-offs, Originated two years before current fiscal year     0   2
Gross charge-offs, Originated three years before current fiscal year     0   19
Gross charge-offs, Originated four years before current fiscal year     4   3
Gross charge-offs, Prior     4   4
Gross charge-offs, Revolving Loans     6   12
Commercial | U.S. small business commercial | United States | Pass rated          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 9,380   9,380   9,031
Originated in current fiscal year 909   909   1,886
Originated in fiscal year before current fiscal year 1,911   1,911   1,830
Originated two years before current fiscal year 1,745   1,745   1,550
Originated three years before current fiscal year 1,410   1,410   836
Originated four years before current fiscal year 719   719   721
Prior 2,248   2,248   1,780
Revolving Loans 438   438   428
Commercial | U.S. small business commercial | United States | Reservable criticized          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 423   423   384
Originated in current fiscal year 3   3   6
Originated in fiscal year before current fiscal year 36   36   64
Originated two years before current fiscal year 97   97   95
Originated three years before current fiscal year 122   122   40
Originated four years before current fiscal year 27   27   63
Prior 134   134   113
Revolving Loans 4   4   3
Commercial | Term Loans          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 586,283   586,283   580,659
Originated in current fiscal year 33,225   33,225   70,323
Originated in fiscal year before current fiscal year 64,746   64,746   82,489
Originated two years before current fiscal year 71,872   71,872   61,598
Originated three years before current fiscal year 55,268   55,268   23,402
Originated four years before current fiscal year 19,699   19,699   26,825
Prior 70,929   70,929   54,206
Revolving Loans 270,544   270,544   261,816
Total gross charge-offs     772   527
Gross charge-offs, Originated in current fiscal year     1   8
Gross charge-offs, Originated in fiscal year before current fiscal year     12   40
Gross charge-offs, Originated two years before current fiscal year     108   44
Gross charge-offs, Originated three years before current fiscal year     14   31
Gross charge-offs, Originated four years before current fiscal year     69   65
Gross charge-offs, Prior     445   220
Gross charge-offs, Revolving Loans     123   119
Commercial | Small Business Card Loans | Less than 620          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 619   619   530
Commercial | Small Business Card Loans | Greater than or equal to 620 and less than 680          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 1,100   1,100   1,100
Commercial | Small Business Card Loans | Greater than or equal to 680 and less than 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 2,900   2,900   2,700
Commercial | Small Business Card Loans | Greater than or equal to 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases 5,900   5,900   5,500
Commercial | Small Business Card Loans | United States          
Financing Receivable, Credit Quality Indicator [Line Items]          
Loans and leases $ 10,600   $ 10,600   $ 9,800