Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details)

v3.25.2
Outstanding Loans and Leases and Allowance for Credit Losses - Nonperforming, Credit Quality (Details) - USD ($)
$ in Millions
Jun. 30, 2025
Dec. 31, 2024
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 5,981 $ 5,975
Accruing past due 90 days or more $ 1,751 $ 1,931
Nonperforming loans and leases, percent outstanding 0.52% 0.55%
Accruing past due 90 days or more, percent outstanding 0.15% 0.18%
Consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases $ 2,564 $ 2,647
Accruing past due 90 days or more 1,461 1,631
Consumer | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 2,008 2,052
Accruing past due 90 days or more 196 229
Consumer | Residential Mortgage With No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,836 1,883
Accruing past due 90 days or more 0 0
Consumer | Home equity lines of credit    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 393 409
Accruing past due 90 days or more 0 0
Consumer | Home Equity Line of Credit No Related Allowance    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 323 334
Accruing past due 90 days or more 0 0
Consumer | Credit card    
Financing Receivable, Past Due [Line Items]    
Accruing past due 90 days or more 1,257 1,401
Consumer | Direct/indirect consumer    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 163 186
Accruing past due 90 days or more 8 1
Commercial    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 3,417 3,328
Accruing past due 90 days or more 290 300
Commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,277 1,204
Accruing past due 90 days or more 66 90
Commercial | Non United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 102 8
Accruing past due 90 days or more 3 4
Commercial | Commercial real estate    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 1,964 2,068
Accruing past due 90 days or more 16 6
Commercial | Commercial lease financing    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 35 20
Accruing past due 90 days or more 7 3
Commercial | U.S. small business commercial | United States    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 39 28
Accruing past due 90 days or more 198 197
Nonperforming Loans | Residential Mortgage    
Financing Receivable, Past Due [Line Items]    
Nonperforming Loans and Leases 117 119
Accruing past due 90 days or more $ 79 $ 110