Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses - Loan Modifications to Borrowers in Financial Difficulty, Narrative (Details)

v3.25.2
Outstanding Loans and Leases and Allowance for Credit Losses - Loan Modifications to Borrowers in Financial Difficulty, Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Dec. 31, 2024
Trial Modifications | Minimum          
Financing Receivable, Modified [Line Items]          
Term for contractual payments     3 months    
Trial Modifications | Maximum          
Financing Receivable, Modified [Line Items]          
Term for contractual payments     4 months    
Consumer real estate          
Financing Receivable, Modified [Line Items]          
Real estate acquired through foreclosure $ 61   $ 61   $ 60
Loans with formal foreclosure proceeding in process 421   421   $ 464
Reclassified consumer real estate loans     29 $ 56  
Modifications in period $ 73 $ 105 $ 127 $ 182  
Total financing receivable percentage 0.03% 0.04% 0.05% 0.07%  
Modifications over the last 12 months $ 216 $ 445 $ 216 $ 445  
Consumer real estate | Current          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 132 296 132 296  
Consumer real estate | 30–89 Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 46 74 46 74  
Consumer real estate | 90+ Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 38 75 38 75  
Consumer real estate | Permanent Modification          
Financing Receivable, Modified [Line Items]          
Modifications in period 63 83 110 144  
Consumer real estate | Forbearance and Other Payment Plans          
Financing Receivable, Modified [Line Items]          
Modifications in period 10 22 $ 17 38  
Consumer real estate | Residential Mortgage And Home Equity Loan | Permanent Modification          
Financing Receivable, Modified [Line Items]          
Modified term     30 years    
Consumer real estate | Residential Mortgage          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 68 $ 95 $ 115 $ 164  
Total financing receivable percentage 0.03% 0.04% 0.05% 0.07%  
Modifications over the last 12 months $ 190 $ 388 $ 190 $ 388  
Consumer real estate | Residential Mortgage | Current          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 109 251 109 251  
Consumer real estate | Residential Mortgage | 30–89 Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 44 71 44 71  
Consumer real estate | Residential Mortgage | 90+ Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 37 66 37 66  
Consumer real estate | Residential Mortgage | Permanent Modification          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 58 $ 73 $ 98 $ 126  
Weighted-average Interest Rate Reduction 1.06% 1.34% 1.19% 1.32%  
Consumer real estate | Residential Mortgage | Permanent Modification | Minimum          
Financing Receivable, Modified [Line Items]          
Modified term     1 year    
Consumer real estate | Residential Mortgage | Permanent Modification | Maximum          
Financing Receivable, Modified [Line Items]          
Modified term     20 years    
Consumer real estate | Residential Mortgage | Forbearance and Other Payment Plans          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 10 $ 22 $ 17 $ 38  
Consumer real estate | Home equity          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 5 $ 10 $ 12 $ 18  
Total financing receivable percentage 0.02% 0.04% 0.05% 0.07%  
Modifications over the last 12 months $ 26 $ 57 $ 26 $ 57  
Consumer real estate | Home equity | Current          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 23 45 23 45  
Consumer real estate | Home equity | 30–89 Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 2 3 2 3  
Consumer real estate | Home equity | 90+ Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 1 9 1 9  
Consumer real estate | Home equity | Permanent Modification          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 5 $ 10 $ 12 $ 18  
Weighted-average Interest Rate Reduction 2.27% 2.42% 2.23% 2.60%  
Consumer real estate | Home equity | Permanent Modification | Minimum          
Financing Receivable, Modified [Line Items]          
Modified term     1 year    
Consumer real estate | Home equity | Permanent Modification | Maximum          
Financing Receivable, Modified [Line Items]          
Modified term     20 years    
Consumer real estate | Home equity | Forbearance and Other Payment Plans          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 0 $ 0 $ 0 $ 0  
Credit card and other consumer          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 218 $ 200 $ 405 $ 401  
Total financing receivable percentage 0.10% 0.10% 0.19% 0.20%  
Weighted-average Interest Rate Reduction 18.27% 19.59% 18.25% 19.66%  
Modifications over the last 12 months $ 645 $ 674 $ 645 $ 674  
Credit card and other consumer | Current          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 547 566 547 566  
Credit card and other consumer | 30–89 Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 53 58 53 58  
Credit card and other consumer | 90+ Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 45 50 $ 45 50  
Credit card and other consumer | Interest Rate Reduction          
Financing Receivable, Modified [Line Items]          
Term for contractual payments     60 months    
Credit card and other consumer | Interest Rate Reduction | Minimum          
Financing Receivable, Modified [Line Items]          
Term for contractual payments     6 months    
Credit card and other consumer | Interest Rate Reduction | Maximum          
Financing Receivable, Modified [Line Items]          
Term for contractual payments     72 months    
Credit card and other consumer | Principal Forgiveness          
Financing Receivable, Modified [Line Items]          
Modifications in period 26 29 $ 51 57  
Commercial          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 1,709 $ 949 $ 2,740 $ 2,166  
Total financing receivable percentage 0.27% 0.17% 0.44% 0.39%  
Modifications over the last 12 months $ 4,774 $ 3,071 $ 4,774 $ 3,071  
Commercial | United States          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 501 $ 473 $ 744 $ 884  
Total financing receivable percentage 0.12% 0.13% 0.18% 0.24%  
Modifications over the last 12 months $ 1,299 $ 1,213 $ 1,299 $ 1,213  
Commercial | Current          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 4,074 2,690 4,074 2,690  
Commercial | Current | United States          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 1,249 1,191 1,249 1,191  
Commercial | 30–89 Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 12 101 12 101  
Commercial | 30–89 Days Past Due | United States          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 7 10 7 10  
Commercial | 90+ Days Past Due          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 688 280 688 280  
Commercial | 90+ Days Past Due | United States          
Financing Receivable, Modified [Line Items]          
Modifications over the last 12 months 43 12 43 12  
Commercial | Interest Rate Reduction          
Financing Receivable, Modified [Line Items]          
Modifications in period 0 0 0 36  
Commercial | Interest Rate Reduction | United States          
Financing Receivable, Modified [Line Items]          
Modifications in period 0 0 0 0  
Commercial | Payment Deferral          
Financing Receivable, Modified [Line Items]          
Modifications in period 543 274 694 561  
Commercial | Payment Deferral | United States          
Financing Receivable, Modified [Line Items]          
Modifications in period $ 104 $ 3 $ 134 $ 9