Quarterly report [Sections 13 or 15(d)]

Outstanding Loans and Leases and Allowance for Credit Losses - Credit Card and Other Consumer - Credit Quality Indicators (Details)

v3.25.2
Outstanding Loans and Leases and Allowance for Credit Losses - Credit Card and Other Consumer - Credit Quality Indicators (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Dec. 31, 2024
Financing Receivable, Credit Quality Indicator [Line Items]          
Total $ 1,147,056   $ 1,147,056   $ 1,095,835
Total gross charge-offs 1,824 $ 1,779 3,557 $ 3,517  
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 109,730   109,730   107,122
Revolving Loans 54,195   54,195   51,561
Originated in current fiscal year 12,205   12,205   22,076
Originated in fiscal year before current fiscal year 17,905   17,905   14,621
Originated two years before current fiscal year 11,708   11,708   10,305
Originated three years before current fiscal year 7,803   7,803   5,343
Originated four years before current fiscal year 3,779   3,779   1,701
Prior 2,135   2,135   1,515
Revolving Loans 54,195   54,195   51,561
Total gross charge-offs     186   399
Gross charge-offs, Revolving Loans     3   5
Gross charge-offs, Originated in current fiscal year     4   46
Gross charge-offs, Originated in fiscal year before current fiscal year     59   144
Gross charge-offs, Originated two years before current fiscal year     49   109
Gross charge-offs, Originated three years before current fiscal year     36   51
Gross charge-offs, Originated four years before current fiscal year     17   12
Gross charge-offs, Prior     18   32
Gross charge-offs, Revolving Loans     3   5
Loans and lease receivable, securities based lending 54,100   54,100   51,400
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Less than 620          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 1,554   1,554   1,483
Revolving Loans 11   11   10
Originated in current fiscal year 84   84   249
Originated in fiscal year before current fiscal year 369   369   452
Originated two years before current fiscal year 456   456   433
Originated three years before current fiscal year 378   378   243
Originated four years before current fiscal year 193   193   53
Prior 63   63   43
Revolving Loans 11   11   10
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 620 and less than 660          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 1,239   1,239   1,219
Revolving Loans 4   4   4
Originated in current fiscal year 157   157   352
Originated in fiscal year before current fiscal year 369   369   363
Originated two years before current fiscal year 318   318   282
Originated three years before current fiscal year 234   234   150
Originated four years before current fiscal year 112   112   38
Prior 45   45   30
Revolving Loans 4   4   4
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 660 and less than 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 8,831   8,831   9,212
Revolving Loans 45   45   47
Originated in current fiscal year 1,846   1,846   3,421
Originated in fiscal year before current fiscal year 2,748   2,748   2,515
Originated two years before current fiscal year 1,935   1,935   1,828
Originated three years before current fiscal year 1,326   1,326   947
Originated four years before current fiscal year 653   653   255
Prior 278   278   199
Revolving Loans 45   45   47
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 43,343   43,343   43,141
Revolving Loans 69   69   67
Originated in current fiscal year 9,979   9,979   17,889
Originated in fiscal year before current fiscal year 14,335   14,335   11,240
Originated two years before current fiscal year 8,946   8,946   7,635
Originated three years before current fiscal year 5,692   5,692   3,908
Originated four years before current fiscal year 2,774   2,774   1,319
Prior 1,548   1,548   1,083
Revolving Loans 69   69   67
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Other internal credit metrics          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 54,763   54,763   52,067
Revolving Loans 54,066   54,066   51,433
Originated in current fiscal year 139   139   165
Originated in fiscal year before current fiscal year 84   84   51
Originated two years before current fiscal year 53   53   127
Originated three years before current fiscal year 173   173   95
Originated four years before current fiscal year 47   47   36
Prior 201   201   160
Revolving Loans 54,066   54,066   51,433
Credit Card and Direct/ Indirect Consumer | Credit card          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 100,090   100,090   102,523
Total Credit Card as of June 30, 2025 101,209   101,209   103,566
Revolving Loans 100,090   100,090   102,523
Revolving Loans Converted to Term Loans 1,119   1,119   1,043
Gross charge-offs, Revolving Loans     2,247   4,188
Gross charge-offs, Total Revolving Loans And Revolving Loans Converted to Term Loans     2,326   4,365
Gross charge-offs, Revolving Loans     2,247   4,188
Gross charge-offs, Revolving Loans Converted to Term Loans     79   177
Credit Card and Direct/ Indirect Consumer | Credit card | Less than 620          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 5,577   5,577   5,511
Total Credit Card as of June 30, 2025 5,943   5,943   5,866
Revolving Loans 5,577   5,577   5,511
Revolving Loans Converted to Term Loans 366   366   355
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 620 and less than 660          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 5,412   5,412   5,537
Total Credit Card as of June 30, 2025 5,639   5,639   5,746
Revolving Loans 5,412   5,412   5,537
Revolving Loans Converted to Term Loans 227   227   209
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 660 and less than 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 39,140   39,140   40,456
Total Credit Card as of June 30, 2025 39,593   39,593   40,871
Revolving Loans 39,140   39,140   40,456
Revolving Loans Converted to Term Loans 453   453   415
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 49,961   49,961   51,019
Total Credit Card as of June 30, 2025 50,034   50,034   51,083
Revolving Loans 49,961   49,961   51,019
Revolving Loans Converted to Term Loans 73   73   64
Credit Card and Direct/ Indirect Consumer | Credit card | Other internal credit metrics          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Total Credit Card as of June 30, 2025 0   0   0
Revolving Loans 0   0   0
Revolving Loans Converted to Term Loans $ 0   $ 0   $ 0