Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Credit Quality Indicators (Details)

v3.7.0.1
Outstanding Loans and Leases - Credit Card and Other Consumer - Credit Quality Indicators (Details) - USD ($)
$ in Millions
Mar. 31, 2017
Dec. 31, 2016
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 906,242 $ 906,683
Loans and leases including disposal group 915,747 915,897
Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 88,552 92,278
Credit card and other consumer | Credit Card Receivable | United States | Less than 620    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 4,432 4,431
Credit card and other consumer | Credit Card Receivable | United States | Greater than or equal to 620 and less than 680    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 12,033 12,364
Credit card and other consumer | Credit Card Receivable | United States | Greater than or equal to 680 and less than 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 33,708 34,828
Credit card and other consumer | Credit Card Receivable | United States | Greater than or equal to 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 38,379 40,655
Credit card and other consumer | Credit Card Receivable | United States | Other internal credit metrics    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 0 0
Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases including disposal group $ 9,505 $ 9,214
Percentage outstanding, current or less than 30 days past due 98.00% 98.00%
Percentage outstanding, 30-89 days past due 1.00% 1.00%
Percentage outstanding, Equal to Greater than 90 days past due 1.00% 1.00%
Credit card and other consumer | Credit Card Receivable | Non United States | Less than 620    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases including disposal group $ 0 $ 0
Credit card and other consumer | Credit Card Receivable | Non United States | Greater than or equal to 620 and less than 680    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases including disposal group 0 0
Credit card and other consumer | Credit Card Receivable | Non United States | Greater than or equal to 680 and less than 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases including disposal group 0 0
Credit card and other consumer | Credit Card Receivable | Non United States | Greater than or equal to 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases including disposal group 0 0
Credit card and other consumer | Credit Card Receivable | Non United States | Other internal credit metrics    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases including disposal group 9,505 9,214
Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 92,794 94,089
Securities based lending overcollateralized 42,500 43,100
Loans no longer originated by corporation 481 499
Credit card and other consumer | Direct/Indirect Consumer | Less than 620    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 1,572 1,478
Credit card and other consumer | Direct/Indirect Consumer | Greater than or equal to 620 and less than 680    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 2,112 2,070
Credit card and other consumer | Direct/Indirect Consumer | Greater than or equal to 680 and less than 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 12,479 12,491
Credit card and other consumer | Direct/Indirect Consumer | Greater than or equal to 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 33,051 33,420
Credit card and other consumer | Direct/Indirect Consumer | Other internal credit metrics    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 43,580 44,630
Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 2,539 $ 2,499
Percentage from exited businesses 17.00% 19.00%
Credit card and other consumer | Other consumer | Less than 620    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 182 $ 187
Credit card and other consumer | Other consumer | Greater than or equal to 620 and less than 680    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 220 222
Credit card and other consumer | Other consumer | Greater than or equal to 680 and less than 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 414 404
Credit card and other consumer | Other consumer | Greater than or equal to 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 1,595 1,525
Credit card and other consumer | Other consumer | Other internal credit metrics    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 128 $ 161