Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - Credit Quality Indicators (Details)

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Outstanding Loans and Leases - Credit Card and Other Consumer - Credit Quality Indicators (Details) - USD ($)
$ in Millions
Sep. 30, 2019
Dec. 31, 2018
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 972,910 $ 946,895
Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 94,946 98,338
Credit card and other consumer | Credit Card Receivable | United States | Less than 620    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 4,970 5,016
Credit card and other consumer | Credit Card Receivable | United States | Greater than or equal to 620 and less than 680    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 11,908 12,415
Credit card and other consumer | Credit Card Receivable | United States | Greater than or equal to 680 and less than 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 34,652 35,781
Credit card and other consumer | Credit Card Receivable | United States | Greater than or equal to 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 43,416 45,126
Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 90,836 91,166
Securities based lending overcollateralized 39,500 39,900
Credit card and other consumer | Direct/Indirect Consumer | Less than 620    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 1,470 1,719
Credit card and other consumer | Direct/Indirect Consumer | Greater than or equal to 620 and less than 680    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 2,757 3,124
Credit card and other consumer | Direct/Indirect Consumer | Greater than or equal to 680 and less than 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 8,490 8,921
Credit card and other consumer | Direct/Indirect Consumer | Greater than or equal to 740    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 37,953 36,709
Credit card and other consumer | Direct/Indirect Consumer | Other internal credit metrics    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 40,166 40,693
Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 208 202
Credit card and other consumer | Other consumer | Other internal credit metrics    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 208 $ 202