Business Segment Information - Noninterest Income by Business Segment and All Other (Details) - USD ($)
$ in Millions |
3 Months Ended |
9 Months Ended |
Sep. 30, 2019 |
Sep. 30, 2018 |
Sep. 30, 2019 |
Sep. 30, 2018 |
| Segment Reporting Information [Line Items] |
|
|
|
|
| Total fees and commissions |
$ 8,467
|
$ 8,076
|
$ 24,495
|
$ 24,733
|
| Trading account income |
1,707
|
1,717
|
6,390
|
6,421
|
| Other income |
446
|
870
|
1,259
|
1,531
|
| Total noninterest income |
10,620
|
10,663
|
32,144
|
32,685
|
| Card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
1,465
|
1,417
|
4,286
|
4,302
|
| Interchange fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
963
|
925
|
2,827
|
2,850
|
| Other card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
502
|
492
|
1,459
|
1,452
|
| Service charges |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
1,975
|
1,961
|
5,717
|
5,836
|
| Deposit-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
1,690
|
1,682
|
4,908
|
5,008
|
| Lending-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
285
|
279
|
809
|
828
|
| Investment and brokerage services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
3,494
|
3,494
|
10,324
|
10,616
|
| Asset management fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
2,597
|
2,576
|
7,591
|
7,653
|
| Brokerage fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
897
|
918
|
2,733
|
2,963
|
| Total investment banking fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
1,533
|
1,204
|
4,168
|
3,979
|
| Underwriting income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
740
|
701
|
2,198
|
2,160
|
| Syndication fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
341
|
241
|
887
|
958
|
| Financial advisory services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
452
|
262
|
1,083
|
861
|
| Operating Segments | Consumer Banking |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Total fees and commissions |
2,461
|
2,415
|
7,140
|
7,219
|
| Trading account income |
1
|
2
|
5
|
6
|
| Other income |
231
|
181
|
675
|
517
|
| Total noninterest income |
2,693
|
2,598
|
7,820
|
7,742
|
| Operating Segments | Consumer Banking | Card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
1,289
|
1,237
|
3,754
|
3,763
|
| Operating Segments | Consumer Banking | Interchange fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
802
|
757
|
2,334
|
2,349
|
| Operating Segments | Consumer Banking | Other card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
487
|
480
|
1,420
|
1,414
|
| Operating Segments | Consumer Banking | Service charges |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
1,097
|
1,098
|
3,163
|
3,214
|
| Operating Segments | Consumer Banking | Deposit-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
1,097
|
1,098
|
3,163
|
3,214
|
| Operating Segments | Consumer Banking | Lending-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
0
|
0
|
0
|
0
|
| Operating Segments | Consumer Banking | Investment and brokerage services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
75
|
80
|
223
|
242
|
| Operating Segments | Consumer Banking | Asset management fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
36
|
38
|
107
|
111
|
| Operating Segments | Consumer Banking | Brokerage fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
39
|
42
|
116
|
131
|
| Operating Segments | Consumer Banking | Total investment banking fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
0
|
0
|
0
|
0
|
| Operating Segments | Consumer Banking | Underwriting income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
0
|
0
|
0
|
0
|
| Operating Segments | Consumer Banking | Syndication fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
0
|
0
|
0
|
0
|
| Operating Segments | Consumer Banking | Financial advisory services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
0
|
0
|
0
|
0
|
| Operating Segments | Global Wealth & Investment Management |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Total fees and commissions |
3,132
|
3,144
|
9,224
|
9,372
|
| Trading account income |
26
|
24
|
90
|
81
|
| Other income |
137
|
118
|
393
|
308
|
| Total noninterest income |
3,295
|
3,286
|
9,707
|
9,761
|
| Operating Segments | Global Wealth & Investment Management | Card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
26
|
34
|
73
|
92
|
| Operating Segments | Global Wealth & Investment Management | Interchange fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
15
|
23
|
43
|
59
|
| Operating Segments | Global Wealth & Investment Management | Other card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
11
|
11
|
30
|
33
|
| Operating Segments | Global Wealth & Investment Management | Service charges |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
16
|
19
|
50
|
55
|
| Operating Segments | Global Wealth & Investment Management | Deposit-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
16
|
19
|
50
|
55
|
| Operating Segments | Global Wealth & Investment Management | Lending-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
0
|
0
|
0
|
0
|
| Operating Segments | Global Wealth & Investment Management | Investment and brokerage services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
3,001
|
3,004
|
8,805
|
8,981
|
| Operating Segments | Global Wealth & Investment Management | Asset management fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
2,572
|
2,538
|
7,510
|
7,541
|
| Operating Segments | Global Wealth & Investment Management | Brokerage fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
429
|
466
|
1,295
|
1,440
|
| Operating Segments | Global Wealth & Investment Management | Total investment banking fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
89
|
87
|
296
|
244
|
| Operating Segments | Global Wealth & Investment Management | Underwriting income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
88
|
86
|
295
|
243
|
| Operating Segments | Global Wealth & Investment Management | Syndication fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
0
|
0
|
0
|
0
|
| Operating Segments | Global Wealth & Investment Management | Financial advisory services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
1
|
1
|
1
|
1
|
| Operating Segments | Global Banking |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Total fees and commissions |
1,807
|
1,548
|
4,977
|
4,868
|
| Trading account income |
84
|
60
|
190
|
184
|
| Other income |
704
|
489
|
2,059
|
1,636
|
| Total noninterest income |
2,595
|
2,097
|
7,226
|
6,688
|
| Operating Segments | Global Banking | Card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
132
|
124
|
398
|
382
|
| Operating Segments | Global Banking | Interchange fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
129
|
122
|
390
|
377
|
| Operating Segments | Global Banking | Other card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
3
|
2
|
8
|
5
|
| Operating Segments | Global Banking | Service charges |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
763
|
753
|
2,225
|
2,285
|
| Operating Segments | Global Banking | Deposit-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
533
|
520
|
1,557
|
1,598
|
| Operating Segments | Global Banking | Lending-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
230
|
233
|
668
|
687
|
| Operating Segments | Global Banking | Investment and brokerage services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
10
|
27
|
26
|
71
|
| Operating Segments | Global Banking | Asset management fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
0
|
0
|
0
|
0
|
| Operating Segments | Global Banking | Brokerage fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
10
|
27
|
26
|
71
|
| Operating Segments | Global Banking | Total investment banking fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
902
|
644
|
2,328
|
2,130
|
| Operating Segments | Global Banking | Underwriting income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
312
|
289
|
917
|
876
|
| Operating Segments | Global Banking | Syndication fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
163
|
118
|
427
|
472
|
| Operating Segments | Global Banking | Financial advisory services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
427
|
237
|
984
|
782
|
| Operating Segments | Global Markets |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Total fees and commissions |
1,115
|
1,017
|
3,325
|
3,418
|
| Trading account income |
1,580
|
1,551
|
5,623
|
6,129
|
| Other income |
153
|
372
|
461
|
466
|
| Total noninterest income |
2,848
|
2,940
|
9,409
|
10,013
|
| Operating Segments | Global Markets | Card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
19
|
21
|
61
|
63
|
| Operating Segments | Global Markets | Interchange fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
19
|
21
|
61
|
63
|
| Operating Segments | Global Markets | Other card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
0
|
0
|
0
|
0
|
| Operating Segments | Global Markets | Service charges |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
92
|
86
|
261
|
266
|
| Operating Segments | Global Markets | Deposit-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
37
|
41
|
120
|
126
|
| Operating Segments | Global Markets | Lending-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
55
|
45
|
141
|
140
|
| Operating Segments | Global Markets | Investment and brokerage services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
419
|
388
|
1,296
|
1,306
|
| Operating Segments | Global Markets | Asset management fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
0
|
0
|
0
|
0
|
| Operating Segments | Global Markets | Brokerage fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
419
|
388
|
1,296
|
1,306
|
| Operating Segments | Global Markets | Total investment banking fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
585
|
522
|
1,707
|
1,783
|
| Operating Segments | Global Markets | Underwriting income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
383
|
374
|
1,147
|
1,220
|
| Operating Segments | Global Markets | Syndication fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
178
|
124
|
461
|
486
|
| Operating Segments | Global Markets | Financial advisory services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
24
|
24
|
99
|
77
|
| All Other |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Total fees and commissions |
(48)
|
(48)
|
(171)
|
(144)
|
| Trading account income |
16
|
80
|
482
|
21
|
| Other income |
(779)
|
(290)
|
(2,329)
|
(1,396)
|
| Total noninterest income |
(811)
|
(258)
|
(2,018)
|
(1,519)
|
| All Other | Card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
(1)
|
1
|
0
|
2
|
| All Other | Interchange fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
(2)
|
2
|
(1)
|
2
|
| All Other | Other card income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
1
|
(1)
|
1
|
0
|
| All Other | Service charges |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
7
|
5
|
18
|
16
|
| All Other | Deposit-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
7
|
4
|
18
|
15
|
| All Other | Lending-related fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Card income and service charges |
0
|
1
|
0
|
1
|
| All Other | Investment and brokerage services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
(11)
|
(5)
|
(26)
|
16
|
| All Other | Asset management fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
(11)
|
0
|
(26)
|
1
|
| All Other | Brokerage fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment and brokerage services |
0
|
(5)
|
0
|
15
|
| All Other | Total investment banking fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
(43)
|
(49)
|
(163)
|
(178)
|
| All Other | Underwriting income |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
(43)
|
(48)
|
(161)
|
(179)
|
| All Other | Syndication fees |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
0
|
(1)
|
(1)
|
0
|
| All Other | Financial advisory services |
|
|
|
|
| Segment Reporting Information [Line Items] |
|
|
|
|
| Investment banking fees |
$ 0
|
$ 0
|
$ (1)
|
$ 1
|