Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Commercial - Credit Quality Indicators (Details)

v3.19.3
Outstanding Loans and Leases - Commercial - Credit Quality Indicators (Details) - USD ($)
$ in Millions
Sep. 30, 2019
Dec. 31, 2018
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 972,910 $ 946,895
Estimate of Fair Value Measurement    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 7,674 4,349
Commercial Portfolio Segment    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 517,234 499,664
Commercial Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 7,034 3,667
Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 62,798 60,845
Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 20,107 22,534
Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 15,229 14,565
Commercial Portfolio Segment | Pass rated | Commercial Real Estate    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 61,901 59,910
Commercial Portfolio Segment | Pass rated | Commercial Lease Financing    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 19,757 22,168
Commercial Portfolio Segment | Pass rated | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 235 389
Commercial Portfolio Segment | Reservable criticized | Commercial Real Estate    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 897 935
Commercial Portfolio Segment | Reservable criticized | Commercial Lease Financing    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 350 366
Commercial Portfolio Segment | Reservable criticized | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 21 29
Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 310,982 299,277
Commercial Portfolio Segment | United States | Commercial Real Estate    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 58,100 56,600
Commercial Portfolio Segment | United States | Pass rated    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 302,826 291,918
Commercial Portfolio Segment | United States | Reservable criticized    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 8,156 $ 7,359
Commercial Portfolio Segment | United States | Internal Credit Metrics | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Percentage outstanding, current or less than 30 days past due 99.00% 99.00%
Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 101,084 $ 98,776
Commercial Portfolio Segment | Non United States | Commercial Real Estate    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 4,700 4,200
Commercial Portfolio Segment | Non United States | Pass rated    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 100,152 97,916
Commercial Portfolio Segment | Non United States | Reservable criticized    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 932 860
Less than 620 | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 293 264
Greater than or equal to 620 and less than 680 | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 738 684
Greater than or equal to 680 and less than 740 | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 2,229 2,072
Greater than or equal to 740 | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 4,767 4,254
Other internal credit metrics | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases 6,946 6,873
Business Card and Small Business Loan | Commercial Portfolio Segment | United States | Refreshed FICO or Internal Credit Metric | Small Business Commercial    
Financing Receivable, Recorded Investment [Line Items]    
Loans and leases $ 716 $ 731