Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Credit Card and Other Consumer - TDRs Modified by Program Type (Details)

v3.20.1
Outstanding Loans and Leases - Credit Card and Other Consumer - TDRs Modified by Program Type (Details) - Credit card and other consumer - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Carrying Value $ 110 $ 115
Internal Programs    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Carrying Value 74 75
External Programs    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Carrying Value 27 30
Other    
Financing Receivable, Troubled Debt Restructuring [Line Items]    
Carrying Value $ 9 $ 10