Outstanding Loans and Leases and Allowance for Credit Losses - Past Due (Details) - USD ($) $ in Millions |
Jun. 30, 2020 |
Dec. 31, 2019 |
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 998,944
|
$ 983,426
|
Percentage of outstandings, total outstanding |
100.00%
|
100.00%
|
Loans and leases, measured at fair value |
$ 9,176
|
$ 8,335
|
Loans and leases, pledged as collateral |
15,700
|
25,900
|
Loans pledged to secure borrowings |
194,300
|
168,200
|
Estimate of Fair Value Measurement |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 9,176
|
$ 8,335
|
Percentage of outstandings, total outstanding |
0.92%
|
0.85%
|
Direct/indirect consumer | Nonperforming Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Nonperforming loans |
$ 40
|
$ 45
|
Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
451,572
|
465,769
|
Consumer Portfolio Segment | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
450,888
|
465,175
|
Consumer Portfolio Segment | Estimate of Fair Value Measurement |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
684
|
594
|
Consumer Portfolio Segment | Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Loans and leases, measured at fair value |
330
|
257
|
Consumer Portfolio Segment | Home equity lines of credit |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Loans and leases, measured at fair value |
354
|
337
|
Consumer real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
38,396
|
|
Consumer real estate | Nonperforming Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Nonperforming loans |
894
|
856
|
Consumer real estate | Core Portfolio Residential Mortgage | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
230,140
|
225,770
|
Consumer real estate | Core Portfolio Home Equity | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
33,935
|
35,226
|
Consumer real estate | Non-core Residential Mortgage | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
9,360
|
10,399
|
Consumer real estate | Non-core Home Equity | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
4,461
|
4,982
|
Consumer real estate | Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
239,500
|
|
Credit card and other consumer | Credit Card | Carrying Value | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
84,244
|
97,608
|
Credit card and other consumer | Direct/indirect consumer | Dealer Financial Services Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
48,400
|
50,400
|
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
36,600
|
36,700
|
Credit card and other consumer | Direct/indirect consumer | Securities Based Lending Loans | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
2,800
|
2,800
|
Credit card and other consumer | Direct/indirect consumer | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
88,628
|
90,998
|
Credit card and other consumer | Other consumer | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
120
|
192
|
Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
547,372
|
517,657
|
Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
313,938
|
|
Loans and leases, measured at fair value |
5,100
|
4,700
|
Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
103,684
|
|
Loans and leases, measured at fair value |
3,400
|
3,100
|
Commercial portfolio | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
538,880
|
509,916
|
Commercial portfolio | Carrying Value | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
313,938
|
307,048
|
Commercial portfolio | Carrying Value | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
103,684
|
104,966
|
Commercial portfolio | Estimate of Fair Value Measurement |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
8,492
|
7,741
|
Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
64,095
|
|
Commercial portfolio | Commercial real estate | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
60,600
|
59,000
|
Commercial portfolio | Commercial real estate | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
3,500
|
3,700
|
Commercial portfolio | Commercial real estate | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
64,095
|
62,689
|
Commercial portfolio | Commercial lease financing | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
18,200
|
19,880
|
Commercial portfolio | U.S. small business commercial | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
32,107
|
|
Commercial portfolio | U.S. small business commercial | Carrying Value |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
38,963
|
15,333
|
30 to 59 Days Past Due |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 2,452
|
$ 4,052
|
Percentage of outstandings |
0.25%
|
0.41%
|
30 to 59 Days Past Due | Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 1,756
|
$ 2,866
|
30 to 59 Days Past Due | Consumer real estate | US Government Agency Insured Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Non-performing troubled debt with no change in repayment terms at time of discharge, past due |
208
|
517
|
30 to 59 Days Past Due | Consumer real estate | Nonperforming Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Non-performing troubled debt with no change in repayment terms at time of discharge, past due |
95
|
139
|
30 to 59 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
833
|
1,378
|
30 to 59 Days Past Due | Consumer real estate | Core Portfolio Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
103
|
135
|
30 to 59 Days Past Due | Consumer real estate | Non-core Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
252
|
458
|
30 to 59 Days Past Due | Consumer real estate | Non-core Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
23
|
34
|
30 to 59 Days Past Due | Credit card and other consumer | Credit Card | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
352
|
564
|
30 to 59 Days Past Due | Credit card and other consumer | Direct/indirect consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
193
|
297
|
30 to 59 Days Past Due | Credit card and other consumer | Other consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
0
|
0
|
30 to 59 Days Past Due | Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
696
|
1,186
|
30 to 59 Days Past Due | Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
504
|
788
|
30 to 59 Days Past Due | Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
17
|
35
|
30 to 59 Days Past Due | Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
38
|
144
|
30 to 59 Days Past Due | Commercial portfolio | Commercial lease financing |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
64
|
100
|
30 to 59 Days Past Due | Commercial portfolio | U.S. small business commercial |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
73
|
119
|
60 to 89 Days Past Due |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 1,190
|
$ 1,503
|
Percentage of outstandings |
0.12%
|
0.15%
|
60 to 89 Days Past Due | Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 684
|
$ 1,070
|
60 to 89 Days Past Due | Consumer real estate | US Government Agency Insured Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Non-performing troubled debt with no change in repayment terms at time of discharge, past due |
92
|
206
|
60 to 89 Days Past Due | Consumer real estate | Nonperforming Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Non-performing troubled debt with no change in repayment terms at time of discharge, past due |
78
|
114
|
60 to 89 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
144
|
261
|
60 to 89 Days Past Due | Consumer real estate | Core Portfolio Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
66
|
70
|
60 to 89 Days Past Due | Consumer real estate | Non-core Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
110
|
209
|
60 to 89 Days Past Due | Consumer real estate | Non-core Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
15
|
16
|
60 to 89 Days Past Due | Credit card and other consumer | Credit Card | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
286
|
429
|
60 to 89 Days Past Due | Credit card and other consumer | Direct/indirect consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
63
|
85
|
60 to 89 Days Past Due | Credit card and other consumer | Other consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
0
|
0
|
60 to 89 Days Past Due | Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
506
|
433
|
60 to 89 Days Past Due | Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
303
|
279
|
60 to 89 Days Past Due | Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
43
|
23
|
60 to 89 Days Past Due | Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
2
|
19
|
60 to 89 Days Past Due | Commercial portfolio | Commercial lease financing |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
92
|
56
|
60 to 89 Days Past Due | Commercial portfolio | U.S. small business commercial |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
66
|
56
|
90 Days or More Past Due |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 3,741
|
$ 3,819
|
Percentage of outstandings |
0.37%
|
0.39%
|
90 Days or More Past Due | Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 2,746
|
$ 3,175
|
90 Days or More Past Due | Consumer real estate | US Government Agency Insured Loans |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Non-performing troubled debt with no change in repayment terms at time of discharge, past due |
1,000
|
1,100
|
90 Days or More Past Due | Consumer real estate | Core Portfolio Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
637
|
565
|
90 Days or More Past Due | Consumer real estate | Core Portfolio Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
228
|
198
|
90 Days or More Past Due | Consumer real estate | Non-core Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,001
|
1,263
|
90 Days or More Past Due | Consumer real estate | Non-core Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
68
|
72
|
90 Days or More Past Due | Credit card and other consumer | Credit Card | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
782
|
1,042
|
90 Days or More Past Due | Credit card and other consumer | Direct/indirect consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
30
|
35
|
90 Days or More Past Due | Credit card and other consumer | Other consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
0
|
0
|
90 Days or More Past Due | Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
995
|
644
|
90 Days or More Past Due | Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
596
|
371
|
90 Days or More Past Due | Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
16
|
8
|
90 Days or More Past Due | Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
201
|
119
|
90 Days or More Past Due | Commercial portfolio | Commercial lease financing |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
60
|
39
|
90 Days or More Past Due | Commercial portfolio | U.S. small business commercial |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
122
|
107
|
Total Past Due 30 Days or More |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 7,383
|
$ 9,374
|
Percentage of outstandings |
0.74%
|
0.95%
|
Total Past Due 30 Days or More | Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 5,186
|
$ 7,111
|
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,614
|
2,204
|
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
397
|
403
|
Total Past Due 30 Days or More | Consumer real estate | Non-core Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,363
|
1,930
|
Total Past Due 30 Days or More | Consumer real estate | Non-core Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
106
|
122
|
Total Past Due 30 Days or More | Credit card and other consumer | Credit Card | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,420
|
2,035
|
Total Past Due 30 Days or More | Credit card and other consumer | Direct/indirect consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
286
|
417
|
Total Past Due 30 Days or More | Credit card and other consumer | Other consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
0
|
0
|
Total Past Due 30 Days or More | Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
2,197
|
2,263
|
Total Past Due 30 Days or More | Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
1,403
|
1,438
|
Total Past Due 30 Days or More | Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
76
|
66
|
Total Past Due 30 Days or More | Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
241
|
282
|
Total Past Due 30 Days or More | Commercial portfolio | Commercial lease financing |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
216
|
195
|
Total Past Due 30 Days or More | Commercial portfolio | U.S. small business commercial |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
261
|
282
|
Total Current or Less Than 30 Days Past Due |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 982,385
|
$ 965,717
|
Percentage of outstandings, total outstanding |
98.34%
|
98.20%
|
Total Current or Less Than 30 Days Past Due | Consumer Portfolio Segment |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 445,702
|
$ 458,064
|
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
228,526
|
223,566
|
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
33,538
|
34,823
|
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Residential Mortgage |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
7,997
|
8,469
|
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Home Equity |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
4,355
|
4,860
|
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit Card | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
82,824
|
95,573
|
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Direct/indirect consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
88,342
|
90,581
|
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Other consumer |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
120
|
192
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
536,683
|
507,653
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio | United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
312,535
|
305,610
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio | Non United States |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
103,608
|
104,900
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio | Commercial real estate |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
63,854
|
62,407
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio | Commercial lease financing |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
17,984
|
19,685
|
Total Current or Less Than 30 Days Past Due | Commercial portfolio | U.S. small business commercial |
|
|
Financing Receivable, Past Due [Line Items] |
|
|
Financing receivable, before credit loss allowance |
$ 38,702
|
$ 15,051
|