Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses

v3.23.3
Outstanding Loans and Leases and Allowance for Credit Losses
9 Months Ended
Sep. 30, 2023
Receivables [Abstract]  
Outstanding Loans and Leases and Allowance for Credit Losses Outstanding Loans and Leases and Allowance for Credit Losses
The following tables present total outstanding loans and leases and an aging analysis for the Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at September 30, 2023 and December 31, 2022.
30-59 Days
 Past Due (1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due (1)
Total Past
Due 30 Days
or More
Total
 Current or
 Less Than
 30 Days
 Past Due (1)
Loans
 Accounted
 for Under
 the Fair
 Value
 Option
Total
Outstandings
(Dollars in millions) September 30, 2023
Consumer real estate            
Residential mortgage $ 1,143  $ 278  $ 874  $ 2,295  $ 226,871  $ 229,166 
Home equity 88  42  171  301  25,191  25,492 
Credit card and other consumer
Credit card 626  455  1,016  2,097  97,590  99,687 
Direct/Indirect consumer (2)
267  85  75  427  103,632  104,059 
Other consumer         122  122 
Total consumer 2,124  860  2,136  5,120  453,406  458,526 
Consumer loans accounted for under the fair value option (3)
$ 253  253 
Total consumer loans and leases 2,124  860  2,136  5,120  453,406  253  458,779 
Commercial
U.S. commercial 312  345  187  844  355,486  356,330 
Non-U.S. commercial 27  16  65  108  123,605  123,713 
Commercial real estate (4)
96  258  341  695  72,498  73,193 
Commercial lease financing 15  12  16  43  13,861  13,904 
U.S. small business commercial (5)
134  76  186  396  18,837  19,233 
Total commercial 584  707  795  2,086  584,287  586,373 
Commercial loans accounted for under the fair value option (3)
3,997  3,997 
Total commercial loans and leases 584  707  795  2,086  584,287  3,997  590,370 
Total loans and leases (6)
$ 2,708  $ 1,567  $ 2,931  $ 7,206  $ 1,037,693  $ 4,250  $ 1,049,149 
Percentage of outstandings 0.26  % 0.15  % 0.28  % 0.69  % 98.91  % 0.40  % 100.00  %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $187 million and nonperforming loans of $167 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $70 million and nonperforming loans of $108 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $266 million and nonperforming loans of $779 million. Consumer real estate loans current or less than 30 days past due includes $1.6 billion, and direct/indirect consumer includes $37 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $54.0 billion, U.S. securities-based lending loans of $46.5 billion and non-U.S. consumer loans of $2.8 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $67 million and home equity loans of $186 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.5 billion and non-U.S. commercial loans of $1.5 billion. For more information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $67.3 billion and non-U.S. commercial real estate loans of $5.9 billion.
(5)Includes Paycheck Protection Program loans.
(6)Total outstandings includes loans and leases pledged as collateral of $40.3 billion. The Corporation also pledged $227.7 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
30-59 Days
Past Due
(1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due
(1)
Total Past
Due 30 Days
or More
Total
Current or
Less Than
30 Days
Past Due (1)
Loans
Accounted
for Under
the Fair
Value Option
Total Outstandings
(Dollars in millions) December 31, 2022
Consumer real estate            
Residential mortgage $ 1,077  $ 245  $ 945  $ 2,267  $ 227,403  $ 229,670 
Home equity 88  32  211  331  26,232  26,563 
Credit card and other consumer          
Credit card 466  322  717  1,505  91,916    93,421 
Direct/Indirect consumer (2)
204  59  45  308  105,928    106,236 
Other consumer  —  —  —  —  156    156 
Total consumer 1,835  658  1,918  4,411  451,635  456,046 
Consumer loans accounted for under the fair value option (3)
$ 339  339 
Total consumer loans and leases 1,835  658  1,918  4,411  451,635  339  456,385 
Commercial              
U.S. commercial 827  288  330  1,445  357,036    358,481 
Non-U.S. commercial 317  59  144  520  123,959    124,479 
Commercial real estate (4)
409  81  77  567  69,199    69,766 
Commercial lease financing 49  11  69  13,575    13,644 
U.S. small business commercial (5)
107  63  356  526  17,034    17,560 
Total commercial 1,709  500  918  3,127  580,803    583,930 
Commercial loans accounted for under the fair value option (3)
5,432  5,432 
Total commercial loans and leases
1,709  500  918  3,127  580,803  5,432  589,362 
Total loans and leases (6)
$ 3,544  $ 1,158  $ 2,836  $ 7,538  $ 1,032,438  $ 5,771  $ 1,045,747 
Percentage of outstandings 0.34  % 0.11  % 0.27  % 0.72  % 98.73  % 0.55  % 100.00  %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $184 million and nonperforming loans of $155 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $75 million and nonperforming loans of $88 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $368 million and nonperforming loans of $788 million. Consumer real estate loans current or less than 30 days past due includes $1.6 billion, and direct/indirect consumer includes $27 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $51.8 billion, U.S. securities-based lending loans of $50.4 billion and non-U.S. consumer loans of $3.0 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $71 million and home equity loans of $268 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.9 billion and non-U.S. commercial loans of $2.5 billion. For more information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $64.9 billion and non-U.S. commercial real estate loans of $4.8 billion.
(5)Includes Paycheck Protection Program loans.
(6)Total outstandings includes loans and leases pledged as collateral of $18.5 billion. The Corporation also pledged $163.6 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
The Corporation has entered into long-term credit protection agreements with FNMA and FHLMC on loans totaling $8.9 billion and $9.5 billion at September 30, 2023 and December 31, 2022, providing full credit protection on residential mortgage loans that become severely delinquent. All of these loans are individually insured, and therefore the Corporation does not record an allowance for credit losses related to these loans.
Nonperforming Loans and Leases
Commercial nonperforming loans increased to $2.0 billion at September 30, 2023 from $1.1 billion at December 31, 2022, driven by the commercial real estate office property type.
Consumer nonperforming loans were $2.8 billion at both September 30, 2023 and December 31, 2022.
The following table presents the Corporation’s nonperforming loans and leases and loans accruing past due 90 days or more at September 30, 2023 and December 31, 2022. Nonperforming LHFS are excluded from nonperforming loans and leases as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation’s 2022 Annual Report on Form 10-K.
Credit Quality
Nonperforming Loans
and Leases
Accruing Past Due
90 Days or More
(Dollars in millions) September 30
2023
December 31
2022
September 30
2023
December 31
2022
Residential mortgage (1)
$ 2,185  $ 2,167  $ 265  $ 368 
With no related allowance (2)
1,987  1,973    — 
Home equity (1)
479  510    — 
With no related allowance (2)
393  393    — 
Credit Card                      n/a                     n/a 1,016  717 
Direct/indirect consumer 128  77  1 
Total consumer 2,792  2,754  1,282  1,087 
U.S. commercial 561  553  85  190 
Non-U.S. commercial 102  212  4  25 
Commercial real estate 1,343  271  6  46 
Commercial lease financing 18  5 
U.S. small business commercial 17  14  185  355 
Total commercial 2,041  1,054  285  624 
Total nonperforming loans $ 4,833  $ 3,808  $ 1,567  $ 1,711 
Percentage of outstanding loans and leases
0.46  % 0.37  % 0.15  % 0.16  %
(1)Residential mortgage loans accruing past due 90 days or more are fully-insured loans. At September 30, 2023 and December 31, 2022 residential mortgage included $180 million and $260 million of loans on which interest had been curtailed by the Federal Housing Administration (FHA), and therefore were no longer accruing interest, although principal was still insured, and $85 million and $108 million of loans on which interest was still accruing.
(2)Primarily relates to loans for which the estimated fair value of the underlying collateral less any costs to sell is greater than the amortized cost of the loans as of the reporting date.
n/a = not applicable
Credit Quality Indicators
The Corporation monitors credit quality within its Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments based on primary credit quality indicators. For more information on the portfolio segments, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation’s 2022 Annual Report on Form 10-K. Within the Consumer Real Estate portfolio segment, the primary credit quality indicators are refreshed loan-to-value (LTV) and refreshed Fair Isaac Corporation (FICO) score. Refreshed LTV measures the carrying value of the loan as a percentage of the value of the property securing the loan, refreshed quarterly. Home equity loans are evaluated using combined loan-to-value (CLTV), which measures the carrying value of the Corporation’s loan and available line of credit combined with any outstanding senior liens against the property as a percentage of the value of the property securing the loan, refreshed quarterly. FICO score measures the creditworthiness of the borrower based on the financial obligations of the borrower and the borrower’s credit history. FICO scores are typically refreshed quarterly or more frequently. Certain borrowers (e.g., borrowers that have had debts discharged in a bankruptcy proceeding) may not have their FICO scores updated.
FICO scores are also a primary credit quality indicator for the Credit Card and Other Consumer portfolio segment and the business card portfolio within U.S. small business commercial. Within the Commercial portfolio segment, loans are evaluated using the internal classifications of pass rated or reservable criticized as the primary credit quality indicators. The term reservable criticized refers to those commercial loans that are internally classified or listed by the Corporation as Special Mention, Substandard or Doubtful, which are asset quality categories defined by regulatory authorities. These assets have an elevated level of risk and may have a high probability of default or total loss. Pass rated refers to all loans not considered reservable criticized. In addition to these primary credit quality indicators, the Corporation uses other credit quality indicators for certain types of loans.
The following tables present certain credit quality indicators and gross charge-offs for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at September 30, 2023.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions) Total as of
September 30,
 2023
2023 2022 2021 2020 2019 Prior
Residential Mortgage
Refreshed LTV
     
Less than or equal to 90 percent $ 214,919  $ 12,117  $ 38,307  $ 77,128  $ 35,708  $ 17,751  $ 33,908 
Greater than 90 percent but less than or equal to 100 percent
2,288  593  1,153  391  78  35  38 
Greater than 100 percent
917  262  439  129  34  14  39 
Fully-insured loans
11,042  351  374  3,483  2,893  867  3,074 
Total Residential Mortgage $ 229,166  $ 13,323  $ 40,273  $ 81,131  $ 38,713  $ 18,667  $ 37,059 
Residential Mortgage
Refreshed FICO score
Less than 620 $ 2,269  $ 78  $ 432  $ 578  $ 382  $ 118  $ 681 
Greater than or equal to 620 and less than 680
4,737  301  999  1,187  774  316  1,160 
Greater than or equal to 680 and less than 740
23,364  1,416  4,743  6,977  3,860  1,920  4,448 
Greater than or equal to 740
187,754  11,177  33,725  68,906  30,804  15,446  27,696 
Fully-insured loans
11,042  351  374  3,483  2,893  867  3,074 
Total Residential Mortgage $ 229,166  $ 13,323  $ 40,273  $ 81,131  $ 38,713  $ 18,667  $ 37,059 
Gross charge-offs for the nine months ended
   September 30, 2023
$ 26  $ —  $ $ $ $ $
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving Loans Revolving Loans Converted to Term Loans
(Dollars in millions) September 30, 2023
Home Equity
Refreshed LTV
     
Less than or equal to 90 percent $ 25,336  $ 1,102  $ 19,944  $ 4,290 
Greater than 90 percent but less than or equal to 100 percent
66  17  36  13 
Greater than 100 percent
90  34  36  20 
Total Home Equity $ 25,492  $ 1,153  $ 20,016  $ 4,323 
Home Equity
Refreshed FICO score
Less than 620 $ 662  $ 134  $ 228  $ 300 
Greater than or equal to 620 and less than 680
1,129  125  568  436 
Greater than or equal to 680 and less than 740
4,237  253  2,961  1,023 
Greater than or equal to 740
19,464  641  16,259  2,564 
Total Home Equity $ 25,492  $ 1,153  $ 20,016  $ 4,323 
Gross charge-offs for the nine months ended September 30, 2023 $ 18  $ 2  $ 8  $ 8 
(1)Includes reverse mortgages of $788 million and home equity loans of $366 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination Year Credit Card
(Dollars in millions) Total Direct/
Indirect as of September 30,
2023
Revolving Loans 2023 2022 2021 2020 2019 Prior Total Credit Card as of September 30,
2023
Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score    
Less than 620 $ 1,133  $ 11  $ 186  $ 394  $ 332  $ 93  $ 60  $ 57  $ 4,957  $ 4,681  $ 276 
Greater than or equal to 620 and less than 680 2,502  12  745  861  558  151  87  88  11,440  11,189  251 
Greater than or equal to 680 and less than 740
8,741  48  2,851  2,850  1,857  552  297  286  34,219  33,999  220 
Greater than or equal to 740 41,720  74  13,418  12,831  8,602  3,303  1,739  1,753  49,071  49,021  50 
Other internal credit
   metrics (2,3)
49,963  49,285  72  175  145  54  55  177    —  — 
Total credit card and other
   consumer
$ 104,059  $ 49,430  $ 17,272  $ 17,111  $ 11,494  $ 4,153  $ 2,238  $ 2,361  $ 99,687  $ 98,890  $ 797 
Gross charge-offs for the nine
   months ended September 30, 2023
$ 153  $ $ 13  $ 65  $ 37  $ 11  $ $ 17  $ 2,220  $ 2,139  $ 81 
(1)Represents loans that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $49.3 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at September 30, 2023.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions) Total as of
September 30,
2023
2023 2022 2021 2020 2019 Prior Revolving Loans
U.S. Commercial
Risk ratings        
Pass rated $ 344,382  $ 28,937  $ 46,312  $ 28,465  $ 14,786  $ 13,015  $ 31,832  $ 181,035 
Reservable criticized 11,948  157  1,203  817  419  733  1,379  7,240 
Total U.S. Commercial
$ 356,330  $ 29,094  $ 47,515  $ 29,282  $ 15,205  $ 13,748  $ 33,211  $ 188,275 
Gross charge-offs for the nine months ended
   September 30, 2023
$ 117  $ $ 12  $ 21  $ $ $ 18  $ 62 
Non-U.S. Commercial
Risk ratings
Pass rated $ 121,753  $ 12,530  $ 17,368  $ 16,282  $ 2,770  $ 3,078  $ 6,528  $ 63,197 
Reservable criticized 1,960  26  183  272  147  244  174  914 
Total Non-U.S. Commercial
$ 123,713  $ 12,556  $ 17,551  $ 16,554  $ 2,917  $ 3,322  $ 6,702  $ 64,111 
Gross charge-offs for the nine months ended
   September 30, 2023
$ 31  $ —  $ —  $ $ $ $ —  $ 15 
Commercial Real Estate
Risk ratings
Pass rated $ 65,055  $ 3,452  $ 16,292  $ 12,454  $ 4,393  $ 8,034  $ 10,771  $ 9,659 
Reservable criticized 8,138  65  662  1,674  530  1,847  2,970  390 
Total Commercial Real Estate
$ 73,193  $ 3,517  $ 16,954  $ 14,128  $ 4,923  $ 9,881  $ 13,741  $ 10,049 
Gross charge-offs for the nine months ended
   September 30, 2023
$ 139  $ $ —  $ —  $ —  $ 44  $ 93  $ — 
Commercial Lease Financing
Risk ratings
Pass rated $ 13,703  $ 2,618  $ 3,107  $ 2,348  $ 1,519  $ 1,306  $ 2,805  $ — 
Reservable criticized 201  31  49  23  32  60  — 
Total Commercial Lease Financing
$ 13,904  $ 2,624  $ 3,138  $ 2,397  $ 1,542  $ 1,338  $ 2,865  $ — 
Gross charge-offs for the nine months ended
   September 30, 2023
$ 3  $ —  $ —  $ $ $ —  $ —  $ — 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated $ 8,919  $ 1,476  $ 1,849  $ 1,617  $ 922  $ 752  $ 1,886  $ 417 
Reservable criticized 379  45  89  44  66  127 
Total U.S. Small Business Commercial
$ 9,298  $ 1,481  $ 1,894  $ 1,706  $ 966  $ 818  $ 2,013  $ 420 
Gross charge-offs for the nine months ended
   September 30, 2023
$ 31  $ —  $ $ $ 14  $ $ $
Total $ 576,438  $ 49,272  $ 87,052  $ 64,067  $ 25,553  $ 29,107  $ 58,532  $ 262,855 
Gross charge-offs for the nine months ended
   September 30, 2023
$ 321  $ $ 14  $ 32  $ 23  $ 48  $ 114  $ 86 
(1)Excludes $4.0 billion of loans accounted for under the fair value option at September 30, 2023.
(2)Excludes U.S. Small Business Card loans of $9.9 billion. Refreshed FICO scores for this portfolio are $473 million for less than 620; $1.0 billion for greater than or equal to 620 and less than 680; $2.7 billion for greater than or equal to 680 and less than 740; and $5.7 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $223 million.
The following tables present certain credit quality indicators for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at December 31, 2022.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions) Total as of
 December 31,
 2022
2022 2021 2020 2019 2018 Prior
Residential Mortgage
Refreshed LTV
Less than or equal to 90 percent $ 215,713  $ 39,625  $ 81,437  $ 37,228  $ 18,980  $ 5,734  $ 32,709 
Greater than 90 percent but less than or equal to 100 percent
1,615  950  530  93  15  19 
Greater than 100 percent
648  374  169  43  15  39 
Fully-insured loans
11,694  580  3,667  3,102  949  156  3,240 
Total Residential Mortgage $ 229,670  $ 41,529  $ 85,803  $ 40,466  $ 19,959  $ 5,906  $ 36,007 
Residential Mortgage
Refreshed FICO score
Less than 620 $ 2,156  $ 377  $ 518  $ 373  $ 124  $ 84  $ 680 
Greater than or equal to 620 and less than 680
4,978  1,011  1,382  840  329  233  1,183 
Greater than or equal to 680 and less than 740
25,444  5,411  8,290  4,369  2,187  830  4,357 
Greater than or equal to 740 185,398  34,150  71,946  31,782  16,370  4,603  26,547 
Fully-insured loans
11,694  580  3,667  3,102  949  156  3,240 
Total Residential Mortgage $ 229,670  $ 41,529  $ 85,803  $ 40,466  $ 19,959  $ 5,906  $ 36,007 
Gross charge-offs for the year ended December 31, 2022 $ 161  $ —  $ $ $ $ $ 143 
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving Loans Revolving Loans Converted to Term Loans
(Dollars in millions) December 31, 2022
Home Equity
Refreshed LTV
Less than or equal to 90 percent $ 26,395  $ 1,304  $ 19,960  $ 5,131 
Greater than 90 percent but less than or equal to 100 percent
62  20  24  18 
Greater than 100 percent
106  37  35  34 
Total Home Equity $ 26,563  $ 1,361  $ 20,019  $ 5,183 
Home Equity
Refreshed FICO score
Less than 620 $ 683  $ 166  $ 189  $ 328 
Greater than or equal to 620 and less than 680
1,190  152  507  531 
Greater than or equal to 680 and less than 740
4,321  312  2,747  1,262 
Greater than or equal to 740
20,369  731  16,576  3,062 
Total Home Equity $ 26,563  $ 1,361  $ 20,019  $ 5,183 
Gross charge-offs for the year ended December 31, 2022 $ 45  $ $ 24  $ 16 
(1)Includes reverse mortgages of $937 million and home equity loans of $424 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination Year Credit Card
(Dollars in millions) Total Direct/Indirect as of December 31, 2022 Revolving Loans 2022 2021 2020 2019 2018 Prior Total Credit Card as of December 31, 2022 Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score
Less than 620 $ 847  $ 12  $ 237  $ 301  $ 113  $ 84  $ 43  $ 57  $ 4,056  $ 3,866  $ 190 
Greater than or equal to 620 and less than 680
2,521  12  1,108  816  269  150  69  97  10,994  10,805  189 
Greater than or equal to 680 and less than 740
8,895  52  4,091  2,730  992  520  214  296  32,186  32,017  169 
Greater than or equal to 740 39,679  83  16,663  11,392  5,630  2,992  1,236  1,683  46,185  46,142  43 
Other internal credit
   metrics (2, 3)
54,294  53,404  259  305  70  57  40  159  —  —  — 
Total credit card and other
   consumer
$ 106,236  $ 53,563  $ 22,358  $ 15,544  $ 7,074  $ 3,803  $ 1,602  $ 2,292  $ 93,421  $ 92,830  $ 591 
Gross charge-offs for the year
   ended December 31, 2022
$ 232  $ $ 31  $ 79  $ 34  $ 27  $ 14  $ 40  $ 1,985  $ 1,909  $ 76 
(1)Represents TDRs that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $53.4 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2022.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions) Total as of December 31, 2022 2022 2021 2020 2019 2018 Prior Revolving Loans
U.S. Commercial
Risk ratings        
Pass rated $ 348,447  $ 61,200  $ 39,717  $ 18,609  $ 16,566  $ 8,749  $ 30,282  $ 173,324 
Reservable criticized 10,034  278  794  697  884  1,202  856  5,323 
Total U.S. Commercial
$ 358,481  $ 61,478  $ 40,511  $ 19,306  $ 17,450  $ 9,951  $ 31,138  $ 178,647 
Gross charge-offs for the year ended
   December 31, 2022
$ 151  $ $ 24  $ 24  $ $ $ 13  $ 73 
Non-U.S. Commercial
Risk ratings
Pass rated $ 121,890  $ 24,839  $ 19,098  $ 5,183  $ 3,882  $ 2,423  $ 4,697  $ 61,768 
Reservable criticized 2,589  45  395  331  325  98  475  920 
Total Non-U.S. Commercial
$ 124,479  $ 24,884  $ 19,493  $ 5,514  $ 4,207  $ 2,521  $ 5,172  $ 62,688 
Gross charge-offs for the year ended
   December 31, 2022
$ 41  $ —  $ $ $ —  $ 37  $ —  $ — 
Commercial Real Estate
Risk ratings
Pass rated $ 64,619  $ 15,290  $ 13,089  $ 5,756  $ 9,013  $ 4,384  $ 8,606  $ 8,481 
Reservable criticized 5,147  11  837  545  1,501  1,151  1,017  85 
Total Commercial Real Estate
$ 69,766  $ 15,301  $ 13,926  $ 6,301  $ 10,514  $ 5,535  $ 9,623  $ 8,566 
Gross charge-offs for the year ended
   December 31, 2022
$ 75  $ —  $ —  $ $ —  $ 26  $ 43  $ — 
Commercial Lease Financing
Risk ratings
Pass rated $ 13,404  $ 3,255  $ 2,757  $ 1,955  $ 1,578  $ 1,301  $ 2,558  $ — 
Reservable criticized 240  35  12  71  50  63  — 
Total Commercial Lease Financing
$ 13,644  $ 3,264  $ 2,792  $ 1,967  $ 1,649  $ 1,351  $ 2,621  $ — 
Gross charge-offs for the year ended
   December 31, 2022
$ $ —  $ $ —  $ $ —  $ —  $ — 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated $ 8,726  $ 1,825  $ 1,953  $ 1,408  $ 864  $ 624  $ 1,925  $ 127 
Reservable criticized 329  11  35  48  76  51  105 
Total U.S. Small Business Commercial
$ 9,055  $ 1,836  $ 1,988  $ 1,456  $ 940  $ 675  $ 2,030  $ 130 
Gross charge-offs for the year ended
   December 31, 2022
$ 31  $ —  $ $ 11  $ $ $ $
 Total $ 575,425  $ 106,763  $ 78,710  $ 34,544  $ 34,760  $ 20,033  $ 50,584  $ 250,031 
Total gross charge-offs for the year ended
   December 31, 2022
$ 306  $ $ 32  $ 42  $ 17  $ 70  $ 62  $ 81 
(1) Excludes $5.4 billion of loans accounted for under the fair value option at December 31, 2022.
(2) Excludes U.S. Small Business Card loans of $8.5 billion. Refreshed FICO scores for this portfolio are $297 million for less than 620; $859 million for greater than or equal to 620 and less than 680; $2.4 billion for greater than or equal to 680 and less than 740; and $5.0 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $172 million.
During the nine months ended September 30, 2023, commercial reservable criticized utilized exposure increased to $23.7 billion at September 30, 2023 from $19.3 billion (to 3.83 percent from 3.12 percent of total commercial reservable utilized exposure) at December 31, 2022, primarily driven by commercial real estate and U.S. Commercial.
Loan Modifications to Borrowers in Financial Difficulty
As part of its credit risk management, the Corporation may modify a loan agreement with a borrower experiencing financial difficulties through a refinancing or restructuring of the borrower’s loan agreement (modification programs).
Consumer Real Estate
The following modification programs are offered for consumer real estate loans to borrowers experiencing financial difficulties. These modifications represented 0.25 percent and 0.35 percent of outstanding residential mortgage and home equity loans at September 30, 2023.
Forbearance and Other Payment Plans: Forbearance plans generally consist of the Corporation suspending the borrower’s payments for a defined period with those payments then due at the conclusion of the forbearance period. The aging status of a loan is generally frozen when it enters into a forbearance plan. Alternatively, the Corporation may offer the borrower a payment plan, which allows the borrower to repay past due amounts through payments over a defined period. At September 30, 2023, the amortized cost of residential mortgage loans that were modified through these plans during the three and nine months ended September 30, 2023 was $270 million and $437 million. The amortized cost of home equity loans that were modified through these plans during the same periods was $39 million and $64 million. The weighted-average duration of residential mortgage loan modifications was approximately 4 months and 8 months for the three and nine months ended September 30, 2023. For the same periods, the weighted-average duration for home equity loan modifications was approximately 4 months and 9 months. The total forborne payments for residential mortgage loan modifications was $6 million and $19 million for the three and nine months ended September 30, 2023. For the same periods, the total forborne payments for home equity modifications was $2 million and $7 million. If a borrower is unable to fulfill their obligations under the forbearance plans, they may be offered a trial or permanent modification.
Trial Modifications: Trial modification plans generally consist of the Corporation offering a borrower modified loan terms that reduce their contractual payments temporarily over a three-to-four-month trial period. If the customer successfully makes the modified payments during the trial period and formally accepts the modified terms, the modified loan terms become permanent. At September 30, 2023, the amortized cost of residential mortgage loans entering trial modifications during the three and nine months ended September 30, 2023 was $33 million and $83 million. The amortized cost of home equity loans entering trial modifications during the same periods was $10 million and $31 million.
Permanent Modifications: Permanent modifications include borrowers that have completed a trial modification and have had their contractual payment terms permanently modified, as well as borrowers that proceed directly to a permanent modification without a trial period. In a permanent modification, the borrower’s payment terms are typically modified in more than one manner but generally include a term extension and an interest rate reduction. At times, the permanent modification may also include principal forgiveness and/or a deferral of past due principal and interest amounts to the end of the loan term. The combinations utilized are based on modifying the terms that give the borrower an improved ability to meet the contractual obligations. At September 30, 2023, the amortized cost of residential mortgage loans that were granted a permanent modification during the three and nine months ended September 30, 2023 was $47 million and $128 million. The amortized cost of home equity loans that were granted a permanent modification during the same periods was $9 million and $26 million. The term extensions granted for residential mortgage and home equity permanent modifications vary widely and can be up to 30 years, but are mostly in the range of 1 to 20 years for both residential mortgage and home equity loans. The weighted-average term extension of permanent modifications for residential mortgage loans was 12.1 years and 9.9 years for the three and nine months ended September 30, 2023, while the weighted-average interest rate reduction was 1.31 percent and 1.50 percent. For the same periods, the weighted-average term extension of permanent modifications for home equity loans was 17.2 years and 16.2 years, while the weighted-average interest rate reduction was 2.69 percent and 3.11 percent. Principal forgiveness and payment deferrals were insignificant for the three and nine months ended September 30, 2023.
For consumer real estate borrowers in financial difficulty that received a forbearance, trial or permanent modification, there were no commitments to lend additional funds at September 30, 2023. Borrowers with a home equity line of credit that received a forbearance plan could have all or a portion of their lines reinstated in the future if they cure their payment default and meet certain Bank conditions.
Chapter 7 Discharges: If a borrower’s consumer real estate obligation is discharged in a Chapter 7 bankruptcy proceeding, the contractual payment terms of the loan are not modified, although they can no longer be enforced against the individual borrower. The Corporation’s ability to collect amounts due on the loan is limited to enforcement against the property through the foreclosure and sale of the collateral. The Corporation will only pursue foreclosure upon default by the borrower, and otherwise will recover pursuant to the loan terms or at the time of a sale. Residential mortgage and home equity loans that were granted a Chapter 7 discharge were insignificant for the three and nine months ended September 30, 2023.
The Corporation tracks the performance of modified loans to assess effectiveness of modification programs. Defaults of modified residential mortgage and home equity loans since January 1, 2023 were $160 million and $26 million during the nine months ended September 30, 2023. The table below provides aging information as of September 30, 2023 for consumer real estate loans modified since January 1, 2023.
Consumer Real Estate - Payment Status of Modifications to Borrowers in Financial Difficulty (1)
Current 30–89 Days
Past Due
90+ Days
Past Due
Total
(Dollars in millions) September 30, 2023
Residential mortgage $ 295  $ 114  $ 156  $ 565
Home equity 51  11  28  90
Total $ 346  $ 125  $ 184  $ 655
(1)Excludes trial modifications and Chapter 7 discharges
Consumer real estate foreclosed properties totaled $93 million and $121 million at September 30, 2023 and December 31, 2022. The carrying value of consumer real estate loans, including fully-insured loans, for which formal foreclosure proceedings were in process at September 30, 2023 and December 31, 2022 was $684 million and $871 million. During the nine months ended September 30, 2023 and 2022, the Corporation reclassified $86 million and $151 million of consumer real estate loans to foreclosed properties or, for properties acquired upon foreclosure of certain government-guaranteed loans (principally FHA-insured loans), to other assets. The reclassifications represent non-cash investing activities and, accordingly, are not reflected in the Consolidated Statement of Cash Flows.
Credit Card and Other Consumer
Credit card and other consumer loans are primarily modified by placing the customer on a fixed payment plan with a significantly reduced fixed interest rate, with terms ranging from 6 months to 72 months. As of September 30, 2023, substantially all payment plans provided to customers had a 60-month term. In certain circumstances, the Corporation will forgive a portion of the outstanding balance if the borrower makes payments up to a set amount. The Corporation makes modifications directly with borrowers for loans held by the Corporation (internal programs) as well as through third-party renegotiation agencies that provide solutions to customers’ entire unsecured debt structures (external programs). The September 30, 2023 amortized cost of credit card and other consumer loans that were modified through these programs during the three and nine months ended September 30, 2023 was $196 million and $455 million. The weighted-average interest rate reduction for the modifications was 19.40 percent and 19.02 percent, and
principal forgiveness was $16 million and $41 million during the three and nine months ended September 30, 2023.
The Corporation tracks the performance of modified loans to assess the effectiveness of modification programs. Defaults of modified credit card and other consumer loans since January 1, 2023 were insignificant during the three and nine months ended September 30, 2023. Of the $455 million in modified credit card and other consumer loans to borrowers experiencing financial difficulty as of September 30, 2023, $370 million were current, $47 million were 30-89 days past due, and $38 million were greater than 90 days past due. These modifications represented 0.22 percent of outstanding credit card and other consumer loans at September 30, 2023.
Commercial Loans
Modifications of loans to commercial borrowers experiencing financial difficulty are designed to reduce the Corporation’s loss exposure while providing borrowers with an opportunity to work through financial difficulties, often to avoid foreclosure or bankruptcy. Each modification is unique, reflects the borrower’s individual circumstances and is designed to benefit the borrower while mitigating the Corporation’s risk exposure. Commercial modifications are primarily term extensions and payment forbearances. Payment forbearances involve the Bank forbearing its contractual right to collect certain payments or payment in full (maturity forbearance) for a defined period of time. Reductions in interest rates and principal forgiveness occur infrequently for commercial borrowers. Principal forgiveness may occur in connection with foreclosure, short sales or other settlement agreements, leading to termination or sale of the loan. The table below provides the ending amortized cost of commercial loans modified during the three and nine months ended September 30, 2023.

Commercial Loans - Modifications to Borrowers in Financial Difficulty
Term Extension Forbearances
Interest Rate Reduction
Total
(Dollars in millions) Three Months Ended September 30, 2023
U.S. Commercial $ 431  $ 24  $   $ 455 
Non-U.S. Commercial 130    24  154 
Commercial Real Estate 599  219    818 
Total $ 1,160  $ 243  $ 24  $ 1,427 
Nine Months Ended September 30, 2023
U.S. Commercial $ 768  $ 33  $   $ 801 
Non-U.S. Commercial 162    24  186 
Commercial Real Estate 1,069  287    1,356 
Total $ 1,999  $ 320  $ 24  $ 2,343 
Term extensions granted increased the weighted-average life of the impacted loans by 1.8 years at both the three and nine months ended September 30, 2023. The weighted-average duration of loan payments deferred under the Corporation’s
commercial loan forbearance program was 8 months for the three months ended September 30, 2023 and 9 months for the nine months ended September 30, 2023. The deferral period for loan payments can vary, but are mostly in the range of 9
months to 24 months. The weighted-average interest rate reduction was 0.59 percent for both the three and nine months ended September 30, 2023. Modifications of loans to troubled borrowers for Commercial Lease Financing and U.S. Small Business Commercial were not significant during the three and nine months ended September 30, 2023.
The Corporation tracks the performance of modified loans to assess effectiveness of modification programs. Defaults of modified Commercial loans since January 1, 2023 were insignificant during the nine months ended September 30, 2023. The table below provides aging information as of September 30, 2023 for commercial loans modified since January 1, 2023.
Commercial - Payment Status of Modified Loans to Borrowers in Financial Difficulty
Current 30–89 Days
Past Due
90+ Days
Past Due
Total % of Total Class of Financing Receivable
(Dollars in millions) September 30, 2023
U.S. Commercial $ 766  $ 21  $ 14  $ 801 0.22  %
Non-U.S. Commercial 186      186 0.15 
Commercial Real Estate 1,083  60  213  1,356 1.85 
Total