Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases and Allowance for Credit Losses - Credit Card and Other Consumer - Credit Quality Indicators (Details)

v3.23.3
Outstanding Loans and Leases and Allowance for Credit Losses - Credit Card and Other Consumer - Credit Quality Indicators (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Dec. 31, 2022
Financing Receivable, Credit Quality Indicator [Line Items]          
Total $ 1,049,149   $ 1,049,149   $ 1,045,747
Total gross charge-offs 1,187 $ 809 3,367 $ 2,487  
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 104,059   104,059   106,236
Revolving Loans 49,430   49,430   53,563
Originated in current fiscal year 17,272   17,272   22,358
Originated in fiscal year before current fiscal year 17,111   17,111   15,544
Originated two years before current fiscal year 11,494   11,494   7,074
Originated three years before current fiscal year 4,153   4,153   3,803
Originated four years before current fiscal year 2,238   2,238   1,602
Prior 2,361   2,361   2,292
Revolving Loans 49,430   49,430   53,563
Total gross charge-offs     153   232
Gross charge-offs, Revolving Loans     3   7
Gross charge-offs, Originated in current fiscal year     13   31
Gross charge-offs, Originated in fiscal year before current fiscal year     65   79
Gross charge-offs, Originated two years before current fiscal year     37   34
Gross charge-offs, Originated three years before current fiscal year     11   27
Gross charge-offs, Originated four years before current fiscal year     7   14
Gross charge-offs, Prior     17   40
Gross charge-offs, Revolving Loans     3   7
Loans and lease receivable, securities based lending 49,300   49,300   53,400
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Less than 620          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 1,133   1,133   847
Revolving Loans 11   11   12
Originated in current fiscal year 186   186   237
Originated in fiscal year before current fiscal year 394   394   301
Originated two years before current fiscal year 332   332   113
Originated three years before current fiscal year 93   93   84
Originated four years before current fiscal year 60   60   43
Prior 57   57   57
Revolving Loans 11   11   12
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 620 and less than 680          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 2,502   2,502   2,521
Revolving Loans 12   12   12
Originated in current fiscal year 745   745   1,108
Originated in fiscal year before current fiscal year 861   861   816
Originated two years before current fiscal year 558   558   269
Originated three years before current fiscal year 151   151   150
Originated four years before current fiscal year 87   87   69
Prior 88   88   97
Revolving Loans 12   12   12
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 680 and less than 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 8,741   8,741   8,895
Revolving Loans 48   48   52
Originated in current fiscal year 2,851   2,851   4,091
Originated in fiscal year before current fiscal year 2,850   2,850   2,730
Originated two years before current fiscal year 1,857   1,857   992
Originated three years before current fiscal year 552   552   520
Originated four years before current fiscal year 297   297   214
Prior 286   286   296
Revolving Loans 48   48   52
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Greater than or equal to 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 41,720   41,720   39,679
Revolving Loans 74   74   83
Originated in current fiscal year 13,418   13,418   16,663
Originated in fiscal year before current fiscal year 12,831   12,831   11,392
Originated two years before current fiscal year 8,602   8,602   5,630
Originated three years before current fiscal year 3,303   3,303   2,992
Originated four years before current fiscal year 1,739   1,739   1,236
Prior 1,753   1,753   1,683
Revolving Loans 74   74   83
Credit Card and Direct/ Indirect Consumer | Direct/indirect consumer | Other internal credit metrics          
Financing Receivable, Credit Quality Indicator [Line Items]          
Total 49,963   49,963   54,294
Revolving Loans 49,285   49,285   53,404
Originated in current fiscal year 72   72   259
Originated in fiscal year before current fiscal year 175   175   305
Originated two years before current fiscal year 145   145   70
Originated three years before current fiscal year 54   54   57
Originated four years before current fiscal year 55   55   40
Prior 177   177   159
Revolving Loans 49,285   49,285   53,404
Credit Card and Direct/ Indirect Consumer | Credit card          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 98,890   98,890   92,830
Total Credit Card as of September 30, 2023 99,687   99,687   93,421
Revolving Loans 98,890   98,890   92,830
Revolving Loans Converted to Term Loans 797   797   591
Gross charge-offs, Revolving Loans     2,139   1,909
Gross charge-offs, Total Revolving Loans And Revolving Loans Converted to Term Loans     2,220   1,985
Gross charge-offs, Revolving Loans     2,139   1,909
Gross charge-offs, Revolving Loans Converted to Term Loans     81   76
Credit Card and Direct/ Indirect Consumer | Credit card | Less than 620          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 4,681   4,681   3,866
Total Credit Card as of September 30, 2023 4,957   4,957   4,056
Revolving Loans 4,681   4,681   3,866
Revolving Loans Converted to Term Loans 276   276   190
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 620 and less than 680          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 11,189   11,189   10,805
Total Credit Card as of September 30, 2023 11,440   11,440   10,994
Revolving Loans 11,189   11,189   10,805
Revolving Loans Converted to Term Loans 251   251   189
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 680 and less than 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 33,999   33,999   32,017
Total Credit Card as of September 30, 2023 34,219   34,219   32,186
Revolving Loans 33,999   33,999   32,017
Revolving Loans Converted to Term Loans 220   220   169
Credit Card and Direct/ Indirect Consumer | Credit card | Greater than or equal to 740          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 49,021   49,021   46,142
Total Credit Card as of September 30, 2023 49,071   49,071   46,185
Revolving Loans 49,021   49,021   46,142
Revolving Loans Converted to Term Loans 50   50   43
Credit Card and Direct/ Indirect Consumer | Credit card | Other internal credit metrics          
Financing Receivable, Credit Quality Indicator [Line Items]          
Revolving Loans 0   0   0
Total Credit Card as of September 30, 2023 0   0   0
Revolving Loans 0   0   0
Revolving Loans Converted to Term Loans $ 0   $ 0   $ 0