Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Nonperforming (Details)

v3.2.0.727
Outstanding Loans and Leases - Nonperforming (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2015
Jun. 30, 2014
Jun. 30, 2015
Jun. 30, 2014
Dec. 31, 2014
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Threshold period past due for nonperforming status of financing receivables     90 days    
Loans and leases $ 886,449   $ 886,449   $ 881,391
Proceeds from sales     11,662 $ 11,863  
Purchased credit impaired loans sold 401 $ 98 987 552  
Nonperforming loans and leases 10,747   10,747   11,932
Accruing past due 90 days or more 9,940   9,940   12,654
Residential Mortgage          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Accruing past due 90 days or more 3,400   3,400   4,100
Federal Housing Administration | Residential Mortgage          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Nonperforming loans and leases 5,500   5,500   7,300
Nonperforming Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Proceeds from sales 1,000 2,100 1,900 2,800  
Recoveries related to sales 27 185 67 185  
Nonperforming Financing Receivable | Junior Lien Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 599   599   800
Chapter Seven Bankruptcy          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 2,200   2,200    
Chapter Seven Bankruptcy | Nonperforming Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 980   980    
Non-performing troubled debt with no change in repayment terms at time of discharge, current with contractual payments $ 585   $ 585    
Nonperforming loans discharged more than twelve months prior (more than) 75.00%   75.00%    
Nonperforming loans discharged more than twenty four months prior (more than) 55.00%   55.00%    
Consumer Portfolio Segment          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases $ 467,235   $ 467,235   488,570
Nonperforming loans and leases 9,575   9,575   10,819
Accruing past due 90 days or more 9,784   $ 9,784   12,433
Consumer Real Estate | Junior Lien Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Threshold period past due for nonperforming status of financing receivables     90 days    
Consumer Real Estate | Core Portfolio, Residential Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 151,007   $ 151,007   162,220
Nonperforming loans and leases 2,201   2,201   2,398
Accruing past due 90 days or more 3,326   3,326   3,942
Consumer Real Estate | Core Portfolio, Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 50,025   50,025   51,887
Nonperforming loans and leases 1,408   1,408   1,496
Accruing past due 90 days or more 0   0   0
Consumer Real Estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 34,589   34,589   38,825
Nonperforming loans and leases 3,784   3,784   4,491
Accruing past due 90 days or more 5,591   5,591   7,465
Consumer Real Estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 25,868   25,868   28,221
Nonperforming loans and leases 2,155   2,155   2,405
Accruing past due 90 days or more 0   0   0
Credit card and other consumer | Credit Card Receivable | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 88,403   88,403   91,879
Accruing past due 90 days or more 742   742   866
Credit card and other consumer | Credit Card Receivable | Non United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 10,276   10,276   10,465
Accruing past due 90 days or more 86   86   95
Credit card and other consumer | Direct/Indirect Consumer          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 84,754   84,754   80,381
Nonperforming loans and leases 26   26   28
Accruing past due 90 days or more 38   38   64
Credit card and other consumer | Other consumer          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 2,000   2,000   1,846
Nonperforming loans and leases 1   1   1
Accruing past due 90 days or more 1   $ 1   1
Commercial          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Threshold period past due for nonperforming status of financing receivables     90 days    
Loans and leases 419,214   $ 419,214   392,821
Nonperforming loans and leases 1,172   1,172   1,113
Accruing past due 90 days or more 156   156   221
Commercial | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 235,048   235,048   220,293
Nonperforming loans and leases 869   869   701
Accruing past due 90 days or more 66   66   110
Commercial | Non United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 87,574   87,574   80,083
Nonperforming loans and leases 80   80   1
Accruing past due 90 days or more 0   0   0
Commercial | Commercial Real Estate          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 52,344   52,344   47,682
Nonperforming loans and leases 126   126   321
Accruing past due 90 days or more 0   0   3
Commercial | Commercial Real Estate | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 48,600   48,600   45,200
Commercial | Commercial Real Estate | Non United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 3,700   3,700   2,500
Commercial | Commercial Lease Financing          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 25,342   25,342   24,866
Nonperforming loans and leases 19   19   3
Accruing past due 90 days or more 27   27   41
Commercial | Small Business Commercial          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Nonperforming loans and leases 78   78   87
Accruing past due 90 days or more 63   63   67
Commercial | Small Business Commercial | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Loans and leases 13,248   13,248   13,293
Noninterest income | Nonperforming Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Gain (loss) on sale 40 $ 158 75 $ 170  
90 Days or More Past Due          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 15,202   15,202   19,754
90 Days or More Past Due | Chapter Seven Bankruptcy | Nonperforming Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 334   334    
90 Days or More Past Due | Consumer Portfolio Segment          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 14,697   14,697   19,012
90 Days or More Past Due | Consumer Real Estate | Core Portfolio, Residential Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 4,661   4,661   5,561
90 Days or More Past Due | Consumer Real Estate | Core Portfolio, Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 688   688   744
90 Days or More Past Due | Consumer Real Estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 7,431   7,431   10,513
90 Days or More Past Due | Consumer Real Estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 1,047   1,047   1,166
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 742   742   866
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | Non United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 86   86   95
90 Days or More Past Due | Credit card and other consumer | Direct/Indirect Consumer          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 40   40   65
90 Days or More Past Due | Credit card and other consumer | Other consumer          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 2   2   2
90 Days or More Past Due | Commercial          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 505   505   742
90 Days or More Past Due | Commercial | United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 283   283   318
90 Days or More Past Due | Commercial | Non United States          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 0   0   0
90 Days or More Past Due | Commercial | Commercial Real Estate          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 101   101   288
90 Days or More Past Due | Commercial | Commercial Lease Financing          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due 35   35   42
90 Days or More Past Due | Commercial | Small Business Commercial          
Financing Receivable, Recorded Investment, Past Due [Line Items]          
Non-performing troubled debt with no change in repayment terms at time of discharge, 90 days or more past due $ 86   $ 86   $ 94