Annual report [Section 13 and 15(d), not S-K Item 405]

Outstanding Loans and Leases and Allowance for Credit Losses (Tables)

v3.25.0.1
Outstanding Loans and Leases and Allowance for Credit Losses (Tables)
12 Months Ended
Dec. 31, 2024
Receivables [Abstract]  
Schedule of Loans and Leases Outstanding
The following tables present total outstanding loans and leases and an aging analysis for the Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at December 31, 2024 and 2023.
30-59 Days
 Past Due (1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due (1)
Total Past
Due 30 Days
or More
Total
 Current or
 Less Than
 30 Days
 Past Due (1)
Loans
 Accounted
 for Under
 the Fair
 Value
 Option
Total
Outstandings
(Dollars in millions) December 31, 2024
Consumer real estate            
Residential mortgage $ 1,222  $ 288  $ 788  $ 2,298  $ 225,901  $ 228,199 
Home equity 80  40  127  247  25,490  25,737 
Credit card and other consumer
Credit card 685  552  1,401  2,638  100,928  103,566 
Direct/Indirect consumer (2)
290  113  106  509  106,613  107,122 
Other consumer         151  151 
Total consumer 2,277  993  2,422  5,692  459,083  464,775 
Consumer loans accounted for under the fair value option (3)
$ 221  221 
Total consumer loans and leases 2,277  993  2,422  5,692  459,083  221  464,996 
Commercial
U.S. commercial 910  228  345  1,483  385,507  386,990 
Non-U.S. commercial 65  17  4  86  137,432  137,518 
Commercial real estate (4)
640  121  990  1,751  63,979  65,730 
Commercial lease financing 32  9  19  60  15,648  15,708 
U.S. small business commercial 190  94  199  483  20,382  20,865 
Total commercial 1,837  469  1,557  3,863  622,948  626,811 
Commercial loans accounted for under the fair value option (3)
4,028  4,028 
Total commercial loans and leases 1,837  469  1,557  3,863  622,948  4,028  630,839 
Total loans and leases (5)
$ 4,114  $ 1,462  $ 3,979  $ 9,555  $ 1,082,031  $ 4,249  $ 1,095,835 
Percentage of outstandings 0.38  % 0.13  % 0.36  % 0.87  % 98.74  % 0.39  % 100.00  %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $188 million and nonperforming loans of $174 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $71 million and nonperforming loans of $107 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $229 million and nonperforming loans of $686 million. Consumer real estate loans current or less than 30 days past due includes $1.5 billion, and direct/indirect consumer includes $54 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $54.9 billion, U.S. securities-based lending loans of $48.7 billion and non-U.S. consumer loans of $2.8 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $59 million and home equity loans of $162 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.8 billion and non-U.S. commercial loans of $1.3 billion. For more information, see Note 20 – Fair Value Measurements and Note 21 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $59.6 billion and non-U.S. commercial real estate loans of $6.1 billion.
(5)Total outstandings includes loans and leases pledged as collateral of $26.8 billion. The Corporation also pledged $305.2 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
30-59 Days
Past Due
(1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due
(1)
Total Past
Due 30 Days
or More
Total
Current or
Less Than
30 Days
Past Due (1)
Loans
Accounted
for Under
the Fair
Value Option
Total Outstandings
(Dollars in millions) December 31, 2023
Consumer real estate            
Residential mortgage $ 1,177  $ 302  $ 829  $ 2,308  $ 226,095  $ 228,403 
Home equity 90  38  161  289  25,238  25,527 
Credit card and other consumer          
Credit card 680  515  1,224  2,419  99,781    102,200 
Direct/Indirect consumer (2)
306  99  91  496  102,972    103,468 
Other consumer  —  —  —  —  124    124 
Total consumer 2,253  954  2,305  5,512  454,210  459,722 
Consumer loans accounted for under the fair value option (3)
$ 243  243 
Total consumer loans and leases 2,253  954  2,305  5,512  454,210  243  459,965 
Commercial              
U.S. commercial 477  96  225  798  358,133    358,931 
Non-U.S. commercial 86  21  64  171  124,410    124,581 
Commercial real estate (4)
247  133  505  885  71,993    72,878 
Commercial lease financing 44  24  76  14,778    14,854 
U.S. small business commercial 166  89  184  439  18,758    19,197 
Total commercial 1,020  347  1,002  2,369  588,072    590,441 
Commercial loans accounted for under the fair value option (3)
3,326  3,326 
Total commercial loans and leases
1,020  347  1,002  2,369  588,072  3,326  593,767 
Total loans and leases (5)
$ 3,273  $ 1,301  $ 3,307  $ 7,881  $ 1,042,282  $ 3,569  $ 1,053,732 
Percentage of outstandings 0.31  % 0.12  % 0.31  % 0.75  % 98.91  % 0.34  % 100.00  %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $198 million and nonperforming loans of $150 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $77 million and nonperforming loans of $102 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $252 million and nonperforming loans of $738 million. Consumer real estate loans current or less than 30 days past due includes $1.6 billion, and direct/indirect consumer includes $39 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $53.9 billion, U.S. securities-based lending loans of $46.0 billion and non-U.S. consumer loans of $2.8 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $66 million and home equity loans of $177 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.2 billion and non-U.S. commercial loans of $1.2 billion. For more information, see Note 20 – Fair Value Measurements and Note 21 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $66.8 billion and non-U.S. commercial real estate loans of $6.1 billion.
(5)Total outstandings includes loans and leases pledged as collateral of $33.7 billion. The Corporation also pledged $246.0 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
Schedule of Financing Receivables, Non Accrual Status
The following table presents the Corporation’s nonperforming loans and leases and loans accruing past due 90 days or more at December 31, 2024 and 2023. Nonperforming LHFS are excluded from nonperforming loans and leases as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles.
Credit Quality
Nonperforming Loans
and Leases
Accruing Past Due
90 Days or More
December 31
(Dollars in millions) 2024 2023 2024 2023
Residential mortgage (1)
$ 2,052  $ 2,114  $ 229  $ 252 
With no related allowance (2)
1,883  1,974    — 
Home equity (1)
409  450    — 
With no related allowance (2)
334  375    — 
Credit Card             n/a             n/a 1,401  1,224 
Direct/indirect consumer 186  148  1 
Total consumer 2,647  2,712  1,631  1,478 
U.S. commercial 1,204  636  90  51 
Non-U.S. commercial 8  175  4 
Commercial real estate 2,068  1,927  6  32 
Commercial lease financing 20  19  3 
U.S. small business commercial 28  16  197  184 
Total commercial 3,328  2,773  300  278 
Total nonperforming loans $ 5,975  $ 5,485  $ 1,931  $ 1,756 
Percentage of outstanding loans and leases
0.55  % 0.52  % 0.18  % 0.17  %
(1)Residential mortgage loans accruing past due 90 days or more are fully-insured loans. At December 31, 2024 and 2023 residential mortgage included $119 million and $156 million of loans on which interest had been curtailed by the FHA, and therefore were no longer accruing interest, although principal was still insured, and $110 million and $96 million of loans on which interest was still accruing.
(2)Primarily relates to loans for which the estimated fair value of the underlying collateral less any costs to sell is greater than the amortized cost of the loans as of the reporting date.
n/a = not applicable
Financing Receivable Credit Quality Indicators
The following tables present certain credit quality indicators and gross charge-offs for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at December 31, 2024.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions) Total as of December 31,
 2024
2024 2023 2022 2021 2020 Prior
Residential Mortgage
Refreshed LTV
     
Less than or equal to 90 percent $ 215,575  $ 18,115  $ 12,910  $ 36,748  $ 71,912  $ 32,504  $ 43,386 
Greater than 90 percent but less than or equal to 100 percent
1,848  724  463  471  122  31  37 
Greater than 100 percent
863  428  195  144  56  15  25 
Fully-insured loans
9,913  288  190  302  3,153  2,568  3,412 
Total Residential Mortgage $ 228,199  $ 19,555  $ 13,758  $ 37,665  $ 75,243  $ 35,118  $ 46,860 
Residential Mortgage
Refreshed FICO score
Less than 620 $ 2,619  $ 172  $ 171  $ 484  $ 649  $ 427  $ 716 
Greater than or equal to 620 and less than 680
4,687  329  337  826  1,201  736  1,258 
Greater than or equal to 680 and less than 740
22,666  2,008  1,553  4,112  6,322  3,431  5,240 
Greater than or equal to 740
188,314  16,758  11,507  31,941  63,918  27,956  36,234 
Fully-insured loans
9,913  288  190  302  3,153  2,568  3,412 
Total Residential Mortgage $ 228,199  $ 19,555  $ 13,758  $ 37,665  $ 75,243  $ 35,118  $ 46,860 
Gross charge-offs for the year ended December 31, 2024 $ 21  $ $ $ $ $ $
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving Loans Revolving Loans Converted to Term Loans
(Dollars in millions) December 31, 2024
Home Equity
Refreshed LTV
     
Less than or equal to 90 percent $ 25,638  $ 780  $ 21,450  $ 3,408 
Greater than 90 percent but less than or equal to 100 percent
51  4  42  5 
Greater than 100 percent
48  3  34  11 
Total Home Equity $ 25,737  $ 787  $ 21,526  $ 3,424 
Home Equity
Refreshed FICO score
Less than 620 $ 645  $ 72  $ 320  $ 253 
Greater than or equal to 620 and less than 680
1,115  83  689  343 
Greater than or equal to 680 and less than 740
4,373  161  3,429  783 
Greater than or equal to 740
19,604  471  17,088  2,045 
Total Home Equity $ 25,737  $ 787  $ 21,526  $ 3,424 
Gross charge-offs for the year ended December 31, 2024 $ 21  $ 6  $ 9  $ 6 
(1)Includes reverse mortgages of $500 million and home equity loans of $287 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination Year Credit Card
(Dollars in millions) Total Direct/
Indirect as of December 31,
2024
Revolving Loans 2024 2023 2022 2021 2020 Prior Total Credit Card as of December 31,
2024
Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score    
Less than 620 $ 1,483  $ 10  $ 249  $ 452  $ 433  $ 243  $ 53  $ 43  $ 5,866  $ 5,511  $ 355 
Greater than or equal to 620 and less than 680 2,360  735  699  523  272  67  55  11,580  11,250  330 
Greater than or equal to 680 and less than 740
8,071  42  3,038  2,179  1,587  825  226  174  35,037  34,743  294 
Greater than or equal to 740 43,141  67  17,889  11,240  7,635  3,908  1,319  1,083  51,083  51,019  64 
Other internal credit
   metrics (2,3)
52,067  51,433  165  51  127  95  36  160    —  — 
Total credit card and other
   consumer
$ 107,122  $ 51,561  $ 22,076  $ 14,621  $ 10,305  $ 5,343  $ 1,701  $ 1,515  $ 103,566  $ 102,523  $ 1,043 
Gross charge-offs for the year
   ended December 31, 2024
$ 399  $ $ 46  $ 144  $ 109  $ 51  $ 12  $ 32  $ 4,365  $ 4,188  $ 177 
(1)Represents loans that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $51.4 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2024.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions) Total as of
December 31,
2024
2024 2023 2022 2021 2020 Prior Revolving Loans
U.S. Commercial
Risk ratings        
Pass rated $ 374,380  $ 49,587  $ 33,352  $ 34,015  $ 20,801  $ 10,172  $ 34,176  $ 192,277 
Reservable criticized 12,610  157  901  1,035  799  340  1,996  7,382 
Total U.S. Commercial
$ 386,990  $ 49,744  $ 34,253  $ 35,050  $ 21,600  $ 10,512  $ 36,172  $ 199,659 
Gross charge-offs for the year ended
   December 31, 2024
$ 439  $ $ 122  $ 80  $ 19  $ $ 63  $ 148 
Non-U.S. Commercial
Risk ratings
Pass rated $ 135,720  $ 27,119  $ 14,268  $ 12,220  $ 11,750  $ 1,328  $ 6,777  $ 62,258 
Reservable criticized 1,798  22  180  145  310  106  1,027 
Total Non-U.S. Commercial
$ 137,518  $ 27,141  $ 14,448  $ 12,365  $ 12,060  $ 1,336  $ 6,883  $ 63,285 
Gross charge-offs for the year ended
   December 31, 2024
$ 81  $ —  $ 41  $ 22  $ 16  $ —  $ —  $
Commercial Real Estate
Risk ratings
Pass rated $ 55,607  $ 5,422  $ 4,935  $ 10,755  $ 8,990  $ 2,911  $ 13,310  $ 9,284 
Reservable criticized 10,123  41  211  3,252  2,100  588  3,372  559 
Total Commercial Real Estate
$ 65,730  $ 5,463  $ 5,146  $ 14,007  $ 11,090  $ 3,499  $ 16,682  $ 9,843 
Gross charge-offs for the year ended
   December 31, 2024
$ 894  $ —  $ —  $ 57  $ 83  $ 62  $ 663  $ 29 
Commercial Lease Financing
Risk ratings
Pass rated $ 15,417  $ 3,902  $ 3,675  $ 2,465  $ 1,921  $ 1,033  $ 2,421  $ — 
Reservable criticized 291  96  67  52  23  44  — 
Total Commercial Lease Financing
$ 15,708  $ 3,911  $ 3,771  $ 2,532  $ 1,973  $ 1,056  $ 2,465  $ — 
Gross charge-offs for the year ended
   December 31, 2024
$ 2  $ —  $ —  $ —  $ $ —  $ —  $ — 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated $ 9,806  $ 1,926  $ 1,887  $ 1,650  $ 1,302  $ 604  $ 1,992  $ 445 
Reservable criticized 443  83  104  115  25  105 
Total U.S. Small Business Commercial
$ 10,249  $ 1,934  $ 1,970  $ 1,754  $ 1,417  $ 629  $ 2,097  $ 448 
Gross charge-offs for the year ended
   December 31, 2024
$ 30  $ —  $ $ $ $ $ $ 13 
Total $ 616,195  $ 88,193  $ 59,588  $ 65,708  $ 48,140  $ 17,032  $ 64,299  $ 273,235 
Gross charge-offs for the year ended
   December 31, 2024
$ 1,446  $ $ 164  $ 161  $ 121  $ 72  $ 733  $ 192 
(1)Excludes $4.0 billion of loans accounted for under the fair value option at December 31, 2024.
(2)Excludes U.S. Small Business Card loans of $10.6 billion. Refreshed FICO scores for this portfolio are $699 million for less than 620; $1.2 billion for greater than or equal to 620 and less than 680; $3.0 billion for greater than or equal to 680 and less than 740; and $5.8 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $489 million.
The following tables present certain credit quality indicators for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at December 31, 2023.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions) Total as of
 December 31,
 2023
2023 2022 2021 2020 2019 Prior
Residential Mortgage
Refreshed LTV
Less than or equal to 90 percent $ 214,661  $ 15,224  $ 38,225  $ 76,229  $ 35,072  $ 17,432  $ 32,479 
Greater than 90 percent but less than or equal to 100 percent
1,994  698  911  286  53  25  21 
Greater than 100 percent
785  264  342  100  31  14  34 
Fully-insured loans
10,963  540  350  3,415  2,834  847  2,977 
Total Residential Mortgage $ 228,403  $ 16,726  $ 39,828  $ 80,030  $ 37,990  $ 18,318  $ 35,511 
Residential Mortgage
Refreshed FICO score
Less than 620 $ 2,335  $ 115  $ 471  $ 589  $ 402  $ 136  $ 622 
Greater than or equal to 620 and less than 680
4,671  359  919  1,235  777  296  1,085 
Greater than or equal to 680 and less than 740
23,357  1,934  4,652  6,988  3,742  1,836  4,205 
Greater than or equal to 740 187,077  13,778  33,436  67,803  30,235  15,203  26,622 
Fully-insured loans
10,963  540  350  3,415  2,834  847  2,977 
Total Residential Mortgage $ 228,403  $ 16,726  $ 39,828  $ 80,030  $ 37,990  $ 18,318  $ 35,511 
Gross charge-offs for the year ended December 31, 2023 $ 67  $ —  $ $ 12  $ $ $ 40 
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving Loans Revolving Loans Converted to Term Loans
(Dollars in millions) December 31, 2023
Home Equity
Refreshed LTV
Less than or equal to 90 percent $ 25,378  $ 1,051  $ 20,380  $ 3,947 
Greater than 90 percent but less than or equal to 100 percent
61  17  35 
Greater than 100 percent
88  35  36  17 
Total Home Equity $ 25,527  $ 1,103  $ 20,451  $ 3,973 
Home Equity
Refreshed FICO score
Less than 620 $ 654  $ 123  $ 253  $ 278 
Greater than or equal to 620 and less than 680
1,107  118  589  400 
Greater than or equal to 680 and less than 740
4,340  240  3,156  944 
Greater than or equal to 740
19,426  622  16,453  2,351 
Total Home Equity $ 25,527  $ 1,103  $ 20,451  $ 3,973 
Gross charge-offs for the year ended December 31, 2023 $ 36  $ $ 21  $ 11 
(1)Includes reverse mortgages of $763 million and home equity loans of $340 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination Year Credit Card
(Dollars in millions) Total Direct/Indirect as of December 31, 2023 Revolving Loans 2023 2022 2021 2020 2019 Prior Total Credit Card as of December 31, 2023 Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score
Less than 620 $ 1,246  $ 11  $ 292  $ 428  $ 336  $ 85  $ 55  $ 39  $ 5,338  $ 5,030  $ 308 
Greater than or equal to 620 and less than 680
2,506  11  937  799  501  121  73  64  11,623  11,345  278 
Greater than or equal to 680 and less than 740
8,629  48  3,451  2,582  1,641  462  244  201  34,777  34,538  239 
Greater than or equal to 740 41,656  74  16,761  11,802  7,643  2,707  1,417  1,252  50,462  50,410  52 
Other internal credit
   metrics (2, 3)
49,431  48,764  106  183  110  53  57  158  —  —  — 
Total credit card and other
   consumer
$ 103,468  $ 48,908  $ 21,547  $ 15,794  $ 10,231  $ 3,428  $ 1,846  $ 1,714  $ 102,200  $ 101,323  $ 877 
Gross charge-offs for the year
   ended December 31, 2023
$ 233  $ $ 32  $ 95  $ 53  $ 15  $ 10  $ 23  $ 3,133  $ 3,013  $ 120 
(1)Represents loans that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $48.8 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2023.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions) Total as of December 31, 2023 2023 2022 2021 2020 2019 Prior Revolving Loans
U.S. Commercial
Risk ratings        
Pass rated $ 347,563  $ 41,842  $ 43,290  $ 27,738  $ 13,495  $ 11,772  $ 29,923  $ 179,503 
Reservable criticized 11,368  278  1,316  708  363  537  1,342  6,824 
Total U.S. Commercial
$ 358,931  $ 42,120  $ 44,606  $ 28,446  $ 13,858  $ 12,309  $ 31,265  $ 186,327 
Gross charge-offs for the year ended
   December 31, 2023
$ 191  $ $ 38  $ 29  $ $ $ 27  $ 86 
Non-U.S. Commercial
Risk ratings
Pass rated $ 122,931  $ 17,053  $ 15,810  $ 15,256  $ 2,405  $ 2,950  $ 5,485  $ 63,972 
Reservable criticized 1,650  50  184  294  90  158  74  800 
Total Non-U.S. Commercial
$ 124,581  $ 17,103  $ 15,994  $ 15,550  $ 2,495  $ 3,108  $ 5,559  $ 64,772 
Gross charge-offs for the year ended
   December 31, 2023
$ 37  $ —  $ —  $ $ $ $ —  $ 21 
Commercial Real Estate
Risk ratings
Pass rated $ 64,150  $ 4,877  $ 16,147  $ 11,810  $ 4,026  $ 7,286  $ 10,127  $ 9,877 
Reservable criticized 8,728  134  749  1,728  782  2,132  2,794  409 
Total Commercial Real Estate
$ 72,878  $ 5,011  $ 16,896  $ 13,538  $ 4,808  $ 9,418  $ 12,921  $ 10,286 
Gross charge-offs for the year ended
   December 31, 2023
$ 254  $ $ —  $ $ —  $ 59  $ 189  $ — 
Commercial Lease Financing
Risk ratings
Pass rated $ 14,688  $ 4,188  $ 3,077  $ 2,373  $ 1,349  $ 1,174  $ 2,527  $ — 
Reservable criticized 166  22  46  16  32  41  — 
Total Commercial Lease Financing
$ 14,854  $ 4,197  $ 3,099  $ 2,419  $ 1,365  $ 1,206  $ 2,568  $ — 
Gross charge-offs for the year ended
   December 31, 2023
$ $ —  $ —  $ $ $ —  $ —  $ — 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated $ 9,031  $ 1,886  $ 1,830  $ 1,550  $ 836  $ 721  $ 1,780  $ 428 
Reservable criticized 384  64  95  40  63  113 
Total U.S. Small Business Commercial
$ 9,415  $ 1,892  $ 1,894  $ 1,645  $ 876  $ 784  $ 1,893  $ 431 
Gross charge-offs for the year ended
   December 31, 2023
$ 43  $ $ $ $ 19  $ $ $ 12 
 Total $ 580,659  $ 70,323  $ 82,489  $ 61,598  $ 23,402  $ 26,825  $ 54,206  $ 261,816 
Gross charge-offs for the year ended
   December 31, 2023
$ 527  $ $ 40  $ 44  $ 31  $ 65  $ 220  $ 119 
(1) Excludes $3.3 billion of loans accounted for under the fair value option at December 31, 2023.
(2) Excludes U.S. Small Business Card loans of $9.8 billion. Refreshed FICO scores for this portfolio are $530 million for less than 620; $1.1 billion for greater than or equal to 620 and less than 680; $2.7 billion for greater than or equal to 680 and less than 740; and $5.5 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $317 million.
Troubled Debt Restructurings on Financing Receivables
The table below provides the ending amortized cost of the Corporation’s modified consumer real estate loans at December 31, 2024 and 2023.
Consumer Real Estate - Modifications to Borrowers in Financial Difficulty
Forbearance and Other Payment Plans Permanent Modification Total As a % of Financing Receivables
(Dollars in millions)
Year Ended December 31, 2024
Residential Loans $ 46  $ 186  $ 232  0.10  %
Home Equity 1  31  32  0.12  %
Total $ 47  $ 217  $ 264  0.10  %
Year Ended December 31, 2023
Residential Loans $ 429  $ 154  $ 583  0.26  %
Home Equity 57  31  88  0.34 
Total $ 486  $ 185  $ 671  0.26 
The table below presents the financial effect of modified consumer real estate loans.
Financial Effect of Modified Consumer Real Estate Loans
Year Ended December 31
2024 2023
Forbearance and Other Payment Plans
Weighted-average duration
Residential Mortgage 7 months 8 months
Home Equity
n/a
9 months
Permanent Modifications
Weighted-average Term Extension
Residential Mortgage 9.6 years 9.9 years
Home Equity 17.7 years 17.7 years
Weighted-average Interest Rate Reduction
Residential Mortgage 1.25  % 1.41  %
Home Equity 2.61  % 2.74  %
n/a = not applicable
The table below provides aging information as of December 31, 2024 and 2023 for consumer real estate loans that were modified over the last 12 months.
Consumer Real Estate - Payment Status of Modifications to Borrowers in Financial Difficulty
Current
30–89 Days
Past Due
90+ Days
Past Due
Total
(Dollars in millions) December 31, 2024
Residential mortgage $ 123  $ 54  $ 55  $ 232 
Home equity 28  2  2  32 
Total $ 151  $ 56  $ 57  $ 264 
December 31, 2023
Residential mortgage $ 334  $ 101  $ 148  $ 583 
Home equity 58  25  88 
Total $ 392  $ 106  $ 173  $ 671 
The following table provides the ending amortized cost of commercial loans modified during 2024 and 2023.
Commercial Loans - Modifications to Borrowers in Financial Difficulty
Term Extension Forbearances Interest Rate
Reduction
Total As a % of Financing Receivables
(Dollars in millions) Year Ended December 31, 2024
U.S. commercial $ 1,266 $ 262 $ $ 1,528 0.39  %
Non-U.S. commercial 27 27 0.02 
Commercial real estate 1,849 444 100 2,393 3.64 
Total $ 3,142 $ 706 $ 100 $ 3,948 0.67 
Year Ended December 31, 2023
U.S. commercial $ 1,016 $ 30 $ $ 1,046 0.29  %
Non-U.S. commercial 136 24 160 0.13 
Commercial real estate 1,656 416 2,072 2.84 
Total $ 2,808 $ 446 $ 24 $ 3,278 0.59 
The table below provides aging information as of December 31, 2024 and 2023 for commercial loans that were modified over the last 12 months.
Commercial - Payment Status of Modified Loans to Borrowers in Financial Difficulty
Current
30–89 Days
Past Due
90+ Days
Past Due
Total
(Dollars in millions) December 31, 2024
U.S. Commercial $ 1,346  $ 70  $ 112  $ 1,528
Non-U.S. Commercial 27      27
Commercial Real Estate 2,100  90  203  2,393
Total $ 3,473  $ 160  $ 315  $ 3,948
December 31, 2023
U.S. Commercial $ 1,015  $ $ 28  $ 1,046
Non-U.S. Commercial 157  —  160
Commercial Real Estate 1,608  122  342  2,072
Total $ 2,780  $ 128  $ 370  $ 3,278
The following table presents the December 31, 2022 unpaid principal balance, carrying value, and average pre- and post-modification interest rates of consumer real estate loans that were modified in TDRs during 2022. The following Consumer Real Estate portfolio segment tables include loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period. Binding trial modifications are classified as TDRs when the trial offer is made and continue to be classified as TDRs regardless of whether the borrower enters into a permanent modification.
At December 31, 2022, remaining commitments to lend additional funds to debtors whose terms have been modified in a consumer real estate TDR were not significant.
Consumer Real Estate – TDRs Entered into During 2022
Unpaid Principal Balance Carrying
Value
Pre-Modification Interest Rate
Post-Modification Interest Rate (1)
(Dollars in millions) December 31, 2022
Residential mortgage $ 1,144  $ 1,015  3.52  % 3.40  %
Home equity 238  191  4.61  4.65 
Total $ 1,382  $ 1,206  3.71  3.62 
(1) The post-modification interest rate reflects the interest rate applicable only to permanently completed modifications, which exclude loans that are in a trial modification period.
The table below presents the December 31, 2022 carrying value for consumer real estate loans that were modified in a TDR during 2022, by type of modification.
Consumer Real Estate – Modification Programs
TDRs Entered into During
(Dollars in millions) 2022
Modifications under government programs $
Modifications under proprietary programs 1,100 
Loans discharged in Chapter 7 bankruptcy (1)
14 
Trial modifications 90 
Total modifications $ 1,206 
(1) Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
The table below presents the carrying value of consumer real estate loans that entered into payment default during 2022 that were modified in a TDR during the 12 months preceding payment default. A payment default for consumer real estate TDRs is recognized when a borrower has missed three monthly payments (not necessarily consecutively) since modification.
Consumer Real Estate – TDRs Entering Payment Default that were Modified During the Preceding 12 Months
(Dollars in millions) 2022
Modifications under proprietary programs $ 189 
Loans discharged in Chapter 7 bankruptcy (1)
Trial modifications (2)
25 
Total modifications $ 216 
(1)Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
(2)Includes trial modification offers to which the customer did not respond.
The table below provides information on the Corporation’s Credit Card and Other Consumer TDR portfolio including December 31, 2022 unpaid principal balance, carrying value, and average pre- and post-modification interest rates of loans that were modified in TDRs during 2022.
Credit Card and Other Consumer – TDRs Entered into During 2022
  Unpaid Principal Balance
Carrying
Value
(1)
Pre-Modification Interest Rate Post-Modification Interest Rate
(Dollars in millions) December 31, 2022
Credit card $ 284  $ 293  22.34  % 3.89  %
Direct/Indirect consumer 5.51  5.50 
Total $ 290  $ 298  22.06  3.92 
(1) Includes accrued interest and fees.
The table below presents the December 31, 2022 carrying value for Credit Card and Other Consumer loans that were modified in a TDR during 2022 by program type.
Credit Card and Other Consumer – TDRs by Program Type (1)
(Dollars in millions) 2022
Internal programs $ 251 
External programs
44 
Other
Total $ 298 
(1) Includes accrued interest and fees.
Changes in the Allowance for Credit Losses
The changes in the allowance for credit losses, including net charge-offs and provision for loan and lease losses, are detailed in the following table.
Consumer
Real Estate
Credit Card and
 Other Consumer
Commercial Total
(Dollars in millions) 2024
Allowance for loan and lease losses, January 1 $ 386  $ 8,134  $ 4,822  $ 13,342 
Loans and leases charged off (42) (5,077) (1,935) (7,054)
Recoveries of loans and leases previously charged off 83  798  142  1,023 
Net charge-offs 41  (4,279) (1,793) (6,031)
Provision for loan and lease losses (135) 4,421  1,649  5,935 
Other 1  1  (8) (6)
Allowance for loan and lease losses, December 31
293  8,277  4,670  13,240 
Reserve for unfunded lending commitments, January 1 82    1,127  1,209 
Provision for unfunded lending commitments (26)   (88) (114)
Other 1      1 
Reserve for unfunded lending commitments, December 31
57    1,039  1,096 
Allowance for credit losses, December 31
$ 350  $ 8,277  $ 5,709  $ 14,336 
2023
Allowance for loan and lease losses, December 31 $ 420  $ 6,817  $ 5,445  $ 12,682 
January 1, 2023 adoption of credit loss standard (67) (109) (67) (243)
Allowance for loan and lease losses, January 1 353  6,708  5,378  12,439 
Loans and leases charged off (103) (3,870) (844) (4,817)
Recoveries of loans and leases previously charged off 146  737  135  1,018 
Net charge-offs 43  (3,133) (709) (3,799)
Provision for loan and lease losses (19) 4,558  186  4,725 
Other (33) (23)
Allowance for loan and lease losses, December 31
386  8,134  4,822  13,342 
Reserve for unfunded lending commitments, January 1 94  —  1,446  1,540 
Provision for unfunded lending commitments (12) —  (319) (331)
Reserve for unfunded lending commitments, December 31
82  —  1,127  1,209 
Allowance for credit losses, December 31
$ 468  $ 8,134  $ 5,949  $ 14,551 
2022
Allowance for loan and lease losses, January 1 $ 557  $ 6,476  $ 5,354  $ 12,387 
Loans and leases charged off (206) (2,755) (478) (3,439)
Recoveries of loans and leases previously charged off 224  882  161  1,267 
Net charge-offs 18  (1,873) (317) (2,172)
Provision for loan and lease losses (164) 2,215  409  2,460 
Other (1) (1)
Allowance for loan and lease losses, December 31 420  6,817  5,445  12,682 
Reserve for unfunded lending commitments, January 1 96  —  1,360  1,456 
Provision for unfunded lending commitments (3) —  86  83 
Other —  — 
Reserve for unfunded lending commitments, December 31 94  —  1,446  1,540 
Allowance for credit losses, December 31 $ 514  $ 6,817  $ 6,891  $ 14,222