Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details)

v3.5.0.2
Outstanding Loans and Leases Outstanding Loans and Leases - Consumer Real Estate - Modification Programs (Details) - Consumer Real Estate - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2016
Jun. 30, 2015
Jun. 30, 2016
Jun. 30, 2015
Financing Receivable, Modifications [Line Items]        
Carrying Value $ 605 $ 1,579 $ 1,146 $ 2,926
Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 47 111 110 312
Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 50 93 130 300
Trial modifications        
Financing Receivable, Modifications [Line Items]        
Carrying Value 445 1,227 770 2,032
Loans discharged in Chapter 7 bankruptcy        
Financing Receivable, Modifications [Line Items]        
Carrying Value 63 148 136 282
Contractual interest rate reduction | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 35 98 84 281
Contractual interest rate reduction | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 16 39 60 119
Capitalization of past due amounts | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 5 20 17 53
Principal and/or interest forbearance | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 4 2 6 7
Principal and/or interest forbearance | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 3 19 22 84
Other modifications | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 8 11 20 24
Other modifications | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 26 15 31 44
Residential Mortgage        
Financing Receivable, Modifications [Line Items]        
Carrying Value 405 1,294 785 2,479
Residential Mortgage | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 31 106 85 291
Residential Mortgage | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 30 89 63 256
Residential Mortgage | Trial modifications        
Financing Receivable, Modifications [Line Items]        
Carrying Value 300 997 540 1,734
Residential Mortgage | Loans discharged in Chapter 7 bankruptcy        
Financing Receivable, Modifications [Line Items]        
Carrying Value 44 102 97 198
Residential Mortgage | Contractual interest rate reduction | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 23 95 66 266
Residential Mortgage | Contractual interest rate reduction | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 14 38 32 113
Residential Mortgage | Capitalization of past due amounts | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 5 19 14 50
Residential Mortgage | Principal and/or interest forbearance | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 0 0 0 2
Residential Mortgage | Principal and/or interest forbearance | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 2 18 6 75
Residential Mortgage | Other modifications | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 8 11 19 23
Residential Mortgage | Other modifications | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 9 14 11 18
Home equity        
Financing Receivable, Modifications [Line Items]        
Carrying Value 200 285 361 447
Home equity | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 16 5 25 21
Home equity | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 20 4 67 44
Home equity | Trial modifications        
Financing Receivable, Modifications [Line Items]        
Carrying Value 145 230 230 298
Home equity | Loans discharged in Chapter 7 bankruptcy        
Financing Receivable, Modifications [Line Items]        
Carrying Value 19 46 39 84
Home equity | Contractual interest rate reduction | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 12 3 18 15
Home equity | Contractual interest rate reduction | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 2 1 28 6
Home equity | Capitalization of past due amounts | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 0 1 3 3
Home equity | Principal and/or interest forbearance | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 4 2 6 5
Home equity | Principal and/or interest forbearance | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 1 1 16 9
Home equity | Other modifications | Modifications under government programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value 0 0 1 1
Home equity | Other modifications | Modifications under proprietary programs        
Financing Receivable, Modifications [Line Items]        
Carrying Value $ 17 $ 1 $ 20 $ 26