Quarterly report pursuant to Section 13 or 15(d)

Outstanding Loans and Leases - Past Due (Details)

v3.19.1
Outstanding Loans and Leases - Past Due (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Dec. 31, 2018
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 945,615   $ 946,895
Percentage of outstandings, total outstanding 100.00%   100.00%
Loans and leases, measured at fair value $ 6,187   $ 4,349
Loans and leases, pledged as collateral 25,400   36,700
Loans pledged to secure borrowings 164,400   166,100
Proceeds from sales of loans 2,952 $ 2,684  
Direct/Indirect Consumer | Nonperforming Financing Receivable      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Nonperforming loans 51   53
Residential Mortgage | Federal National Mortgage Association Certificates and Obligations (FNMA) and Federal Home Loan Mortgage Corporation Certificates and Obligations (FHLMC)      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Long-term credit protection agreements, amount covered 6,300   6,100
Estimate of Fair Value Measurement      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 6,187   $ 4,349
Percentage of outstandings, total outstanding 0.65%   0.46%
Consumer Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 441,641   $ 447,231
Consumer Portfolio Segment | Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases, measured at fair value 315   336
Consumer Portfolio Segment | Home equity lines of credit      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases, measured at fair value 353   346
Consumer Portfolio Segment | Carrying Value      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 440,973   446,549
Consumer Portfolio Segment | Estimate of Fair Value Measurement      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 668   682
Consumer real estate      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Proceeds from sales of loans 950 $ 825  
Consumer real estate | Nonperforming Financing Receivable      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Nonperforming loans 1,800   1,800
Consumer real estate | Core Portfolio Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 198,524   193,695
Consumer real estate | Core Portfolio Residential Mortgage | Fully Insured Loans      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 16,493   16,618
Consumer real estate | Core Portfolio Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 38,706   40,010
Consumer real estate | Non-core Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 13,499   14,862
Consumer real estate | Non-core Residential Mortgage | Fully Insured Loans      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 3,141   3,512
Consumer real estate | Non-core Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 7,535   8,276
Consumer real estate | Carrying Value | Core Portfolio Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 198,524   193,695
Consumer real estate | Carrying Value | Core Portfolio Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 38,706   40,010
Consumer real estate | Carrying Value | Non-core Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 13,499   14,862
Consumer real estate | Carrying Value | Non-core Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 7,535   8,276
Consumer real estate | Estimate of Fair Value Measurement      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 668   682
Credit card and other consumer | Credit Card Receivable | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 93,009   98,338
Credit card and other consumer | Direct/Indirect Consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 89,548   91,166
Credit card and other consumer | Direct/Indirect Consumer | Dealer Financial Services Loans      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 49,900   50,100
Credit card and other consumer | Direct/Indirect Consumer | Unsecured Consumer Lending Loans      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 355   383
Credit card and other consumer | Direct/Indirect Consumer | Securities Based Lending Loans | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 35,800   37,000
Credit card and other consumer | Direct/Indirect Consumer | Securities Based Lending Loans | Non United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 2,800   2,900
Credit card and other consumer | Direct/Indirect Consumer | Other Loans      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 697   746
Credit card and other consumer | Other consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 152   202
Credit card and other consumer | Carrying Value | Credit Card Receivable | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 93,009   98,338
Credit card and other consumer | Carrying Value | Direct/Indirect Consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 89,548   91,166
Credit card and other consumer | Carrying Value | Other consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 152   202
Commercial Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 503,974   499,664
Commercial Portfolio Segment | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 300,399   299,277
Loans and leases, measured at fair value 2,800   2,500
Commercial Portfolio Segment | Non United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 101,029   98,776
Loans and leases, measured at fair value 2,700   1,100
Commercial Portfolio Segment | Commercial Real Estate      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 61,215   60,845
Commercial Portfolio Segment | Commercial Real Estate | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 56,800   56,600
Commercial Portfolio Segment | Commercial Real Estate | Non United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 4,400   4,200
Commercial Portfolio Segment | Commercial Lease Financing      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 21,196   22,534
Commercial Portfolio Segment | Small Business Commercial      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 14,616   14,565
Commercial Portfolio Segment | Carrying Value      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 498,455   495,997
Commercial Portfolio Segment | Carrying Value | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 300,399   299,277
Commercial Portfolio Segment | Carrying Value | Non United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 101,029   98,776
Commercial Portfolio Segment | Carrying Value | Commercial Real Estate      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 61,215   60,845
Commercial Portfolio Segment | Carrying Value | Commercial Lease Financing      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 21,196   22,534
Commercial Portfolio Segment | Carrying Value | Small Business Commercial      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 14,616   14,565
Commercial Portfolio Segment | Estimate of Fair Value Measurement      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 5,519   3,667
30 to 59 Days Past Due      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 3,677   $ 4,009
Percentage of outstandings 0.39%   0.42%
30 to 59 Days Past Due | Consumer Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 2,792   $ 3,178
30 to 59 Days Past Due | Consumer real estate | Fully Insured Loans      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 575   637
30 to 59 Days Past Due | Consumer real estate | Nonperforming Financing Receivable      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 188   217
30 to 59 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 1,068   1,188
30 to 59 Days Past Due | Consumer real estate | Core Portfolio Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 163   200
30 to 59 Days Past Due | Consumer real estate | Non-core Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 622   757
30 to 59 Days Past Due | Consumer real estate | Non-core Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 126   139
30 to 59 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 546   577
30 to 59 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 267   317
30 to 59 Days Past Due | Credit card and other consumer | Other consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 0   0
30 to 59 Days Past Due | Commercial Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 885   831
30 to 59 Days Past Due | Commercial Portfolio Segment | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 515   594
30 to 59 Days Past Due | Commercial Portfolio Segment | Non United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 11   1
30 to 59 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 15   29
30 to 59 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 256   124
30 to 59 Days Past Due | Commercial Portfolio Segment | Small Business Commercial      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 88   83
60 to 89 Days Past Due      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 1,328   $ 1,685
Percentage of outstandings 0.14%   0.18%
60 to 89 Days Past Due | Consumer Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 1,063   $ 1,220
60 to 89 Days Past Due | Consumer real estate | Fully Insured Loans      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 221   269
60 to 89 Days Past Due | Consumer real estate | Nonperforming Financing Receivable      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 134   146
60 to 89 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 225   249
60 to 89 Days Past Due | Consumer real estate | Core Portfolio Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 81   85
60 to 89 Days Past Due | Consumer real estate | Non-core Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 242   309
60 to 89 Days Past Due | Consumer real estate | Non-core Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 58   69
60 to 89 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 381   418
60 to 89 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 76   90
60 to 89 Days Past Due | Credit card and other consumer | Other consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 0   0
60 to 89 Days Past Due | Commercial Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 265   465
60 to 89 Days Past Due | Commercial Portfolio Segment | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 180   232
60 to 89 Days Past Due | Commercial Portfolio Segment | Non United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 2   49
60 to 89 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 0   16
60 to 89 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 34   114
60 to 89 Days Past Due | Commercial Portfolio Segment | Small Business Commercial      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 49   54
90 Days or More Past Due      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 4,740   $ 5,474
Percentage of outstandings 0.50%   0.58%
90 Days or More Past Due | Consumer Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 4,254   $ 4,754
90 Days or More Past Due | Consumer real estate | Fully Insured Loans      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Non-performing troubled debt with no change in repayment terms at time of discharge, past due 1,600   1,900
90 Days or More Past Due | Consumer real estate | Core Portfolio Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 734   793
90 Days or More Past Due | Consumer real estate | Core Portfolio Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 348   387
90 Days or More Past Due | Consumer real estate | Non-core Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 1,864   2,201
90 Days or More Past Due | Consumer real estate | Non-core Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 270   339
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 1,005   994
90 Days or More Past Due | Credit card and other consumer | Direct/Indirect Consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 33   40
90 Days or More Past Due | Credit card and other consumer | Other consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 0   0
90 Days or More Past Due | Commercial Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 486   720
90 Days or More Past Due | Commercial Portfolio Segment | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 356   573
90 Days or More Past Due | Commercial Portfolio Segment | Non United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 0   0
90 Days or More Past Due | Commercial Portfolio Segment | Commercial Real Estate      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 10   14
90 Days or More Past Due | Commercial Portfolio Segment | Commercial Lease Financing      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 21   37
90 Days or More Past Due | Commercial Portfolio Segment | Small Business Commercial      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 99   96
Total Past Due 30 Days or More      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 9,745   $ 11,168
Percentage of outstandings 1.03%   1.18%
Total Past Due 30 Days or More | Consumer Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 8,109   $ 9,152
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 2,027   2,230
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 592   672
Total Past Due 30 Days or More | Consumer real estate | Non-core Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 2,728   3,267
Total Past Due 30 Days or More | Consumer real estate | Non-core Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 454   547
Total Past Due 30 Days or More | Credit card and other consumer | Credit Card Receivable | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 1,932   1,989
Total Past Due 30 Days or More | Credit card and other consumer | Direct/Indirect Consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 376   447
Total Past Due 30 Days or More | Credit card and other consumer | Other consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 0   0
Total Past Due 30 Days or More | Commercial Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 1,636   2,016
Total Past Due 30 Days or More | Commercial Portfolio Segment | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 1,051   1,399
Total Past Due 30 Days or More | Commercial Portfolio Segment | Non United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 13   50
Total Past Due 30 Days or More | Commercial Portfolio Segment | Commercial Real Estate      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 25   59
Total Past Due 30 Days or More | Commercial Portfolio Segment | Commercial Lease Financing      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 311   275
Total Past Due 30 Days or More | Commercial Portfolio Segment | Small Business Commercial      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 236   233
Total Current or Less Than 30 Days Past Due      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 929,683   $ 931,378
Percentage of outstandings, total outstanding 98.32%   98.36%
Total Current or Less Than 30 Days Past Due | Consumer Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 432,864   $ 437,397
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 196,497   191,465
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 38,114   39,338
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Residential Mortgage      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 10,771   11,595
Total Current or Less Than 30 Days Past Due | Consumer real estate | Non-core Home Equity      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 7,081   7,729
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 91,077   96,349
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 89,172   90,719
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Other consumer      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 152   202
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 496,819   493,981
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 299,348   297,878
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Non United States      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 101,016   98,726
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 61,190   60,786
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases 20,885   22,259
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Small Business Commercial      
Financing Receivable, Recorded Investment, Past Due [Line Items]      
Loans and leases $ 14,380   $ 14,332